All Episodes
Toolbox Talk — 306 episodes
306 - What You Quoted VS What You Made
305 - How Smart Tradies STOP Losing Money
304 - Job Profitability
303 - The Proper Hiring Process
302 - How To Be More Of A Businessperson
301 - Tradies, Don't Rely on Your Memory!
300 - See you at the Bali Trade Conference
299 - More Business, Less Tradie
298 - How's Business Tradie?
297 - Make a Plan to Hit Your Goals
296 - Trade Business Goal Setting
295 - How to be more of a Business Person and less of a Tradie
294 - The Trade Business Lifestyle Ladder
293 - Tradies Avoid This Christmas Pitfall
292 - Christmas Cash Flow Crunch
291 - How to Work Properly with a Bookkeeper
290 - How to Check if Your Trade Business Is Making Money (Properly)
289 - Are you being a turkey?
288 - The True Cost of Your Tradespeople
287 - The Problem with Bookkeepers & Accountants
286 - Business For Tradies: Proper Business Plan
285 - [BACK OFFICE] Problems with Bookkeepers and Accountants
284 - [MARKETING] Marketing Is A Numbers Game - Are You Playing It Properly, Tradie?
283 - [MARKETING] Business To Business Marketing For Tradies & Builder
282 - [MARKETING] What Marketing Should You Do, Tradie?
281 - [OPERATIONS] Why Would You Get a Business Coach?
280 - [MANAGE YOU] My interview with Your Small Business
279 - [MANAGE YOU] How To Work Less
278 - [MANAGE YOU] Reflect, Refresh, Refocus & Recommit - Holiday Homework Part 2
277 - [MANAGE YOU] Reflect, Refresh, Refocus & Recommit - Holiday Homework Part 1
276 - [OPERATIONS] Where Can You Find The Good Tradespeople?
275 - [MARKETING] Marketing & Sales Strategies For Tradies & Builders
274 - [OPERATIONS] WTF is this Circle of Coaching?
273 - [MARKETING] How Tradies Can Do Business Properly
272 - [MARKETING What's The Intensive And Why Should You Come?
271 - [BACK OFFICE] How to Collect on a Debt: A Bad Debt A Bad Payer
270 - [MARKETING] Understanding the Trade-Off: What You Lose When Choosing Cheaper Options
269 - [MARKETING] Effective Branding Strategies for Your Trades Business
268 - [MARKETING] Your Competitors (Other Tradies) Are Not The Enemy – They Can Be Very Helpful
267 - [OPERATIONS] Are You Doing Your Bookkeeping Properly and Who is Doing it?
266 - [MARKETING] BJs for Builders - A Useful Metaphor
265 - [MARKETING] The Importance of Language for Tradies
264 - [MANAGE YOU] What Can You Do To Make Yourself Happier?
263 - [MANAGE YOU] How To Be Successful - Mindset Part 5
262 - [MANAGE YOU] Your Business Mindset Part 4
261 - [MANAGE YOU] Your Money Mindset Part 3
260 - [SALES] Your Pricing Mindset Part 2
259 - [MANAGE YOU] Why Your Mindset Is Important Part 1
258 - [SALES] What Do They Mean When They Say 'You're Expensive'
257 - [MANAGE YOU] Too Many Hats
256 - [MANAGE YOU] Why Putting Your Head Down And Churning Through Work Is A Pretty Bad Strategy (Actually)
255 - [MANAGE YOU] Who Are You Accountable To?
254 - [OPERATIONS] Unicorns & Normals – There’s Hope For Us
253 - [MANAGE YOU] Business Is Primarily About Emotions - Even A Trade Business
252 - [MANAGE YOU] Opportunity Cost Or What Else Could You Be Doing?
251 - [SALES] How To Manage Your Customers Better
250 - [SALES] Let's Talk Guarantees and Warranties
249 - [BACK OFFICE] How To Grow Your Business's Capacity
248 - [MANAGE YOU] Where Should You Spend Your Time As Your Business Grows?
247 - [BACK OFFICE] What's A Job Management System And Why Would You Want One?
246 - [MANAGE YOUR TEAM] Why Do A Company Get-Together
245 - [OPERATIONS] How To Level Up Your Business
244 - [MANAGE YOUR TEAM] How To Make Work Fun (For Your Team)
243 - [MANAGE YOU] Comparing Yourself To Other Trades Business Owners (Benchmarking Is Good)
242 - [MANAGE YOU] Comparison Is The thief Of Joy- So How Do You compare?
241 - [MANAGE YOU] Why Are you In Business?
240 - [MANAGE YOUR TEAM] Teach Your Team The Business Birds And Bees
239 - [MANAGE YOU] How To Get Your Energy And Motivation Back, Tradies
238 - [ MANAGE YOU] How To Make Money Without Being On The Tools
237 - [MANAGE YOU] - Hang Up Your Toolbelt, Tradies
236 - [MANAGE YOU] How To Prioritise Your time, Money And Capacity
235 - [MANAGE YOU] Helpful Tips For Tradies To Stay Motivated
234 - [MANAGE YOU] - How Much Is Enough For Trades Businesses
233 - [SALES] - Why You Should Not Do Cost Plus Quoting
232 - [MANAGE YOU] Don’t Give Up - You Need To Push Through
231 - [BACK OFFICE] How much should you pay your tradies and how much should you charge them out?
230 - [MARKETING] How to be a strategic tradie
229 - [MANAGE YOU] Employees or subcontractors - which is better for your business?
228 - [MANAGE YOU] How to decide if it's good business to buy an asset
227 - [MANAGE YOUR TEAM] - How To Build Your Team
226 - [OPERATIONS] How To Manage Your GST
225 - [MARKETING] The Seven Essential Systems for Trade Business Success
224 - [SALES] How to Survive the Coming Recession
223 - [SALES] How to be Confident as a Tradesperson
222 - [MANAGE YOUR TEAM] How To Delegate Effectively
221 - [BACK OFFICE] How To Automate Your Bookkeeping
220 - [SALES] The Tradie Profit Webinar
219 - [MANAGE YOUR TEAM] Should You be Worried About The Great Resgination?
218 - [MANAGE YOU] Stop Procrastinating - Get off The Hamster Wheel
217 - [MANAGE YOU] How Do You Measure Success
216 - [MANAGE YOU] How To Stop Procrastination
215 - [MANAGE YOU] What Is Procrastination And What Are Ways We Procrastinate
214 - [MANAGE YOU] How To Grow Your Business Garden, Tradies
213 - [MANAGE YOU] How Tradies Can Learn To Let Go Of Control
212 - [MANAGE YOU] How To Create A Business Identity For Tradies
211 - [MANAGE YOU] When To Be A Tradie And When To Be A Boss
210 - [ MANAGE YOUR TEAM] Why You Should A Process When Hiring
209 - [MANAGE YOUR TEAM] Tradesman Or Apprentice - Which One Should You Hire?
208 - [MANAGE YOURE TEAM] How Tradies Should Put The Word Out
207 - [MANAGE YOUR TEAM] How To Hire Good People In Trade Business
206 - [OPERATIONS] How to Resolve Conflict With Your Customer
205 - [BACK OFFICE] How To Measure Your Margins Properly, Tradies
204 - [BACK OFFICE] How Much Margin Tradies Should Make
203 - [BACK OFFICE] What To Do About The Price Increase (For Tradies)
202 - [BACK OFFICE] How Tradies and Builders Should Price Their Jobs
201 - [MANAGE YOUR TEAM] How To Conduct A Performance Review - Easy Guide Questions
200 - [BACK OFFICE] Fixed Price Quoting - How To Manage It
199 - [BACK OFFICE] Fixed Price Quote Vs Cost Plus Quote - Which One Is best for Tradies
198 - [MARKETING] Tradies, Time to Write Your New Year Business Plan
197 - [MARKETING] Christmas Changes Over The Years. Your Trade Business Needs To Change Too
196 - [YOUR TEAM] A Christmas Party - Why You Should Have One
195 - [YOU] Dealing With Christmas Madness For Tradies And Builders - How To Say No
194- [Back Office] Normalising Profit and Loss Report For Tradies And Builders
193 - [Back Office] Tradies, When Should You Write Off A Bad Debt?
192 - [SALES] The Customer Buying Cycle
191 - [YOUR TEAM] Leadership Tip for Tradies and Builders
190 - [MARKETING] - How Tradies Can Market Their Business Through Branding
189 - [SALES] Great Customer Service Creates Repeat Buyers
188 - [MARKETING] Invest Now, Benefit Later - That's Business!
187 - [BACK OFFICE] How Much Do Tradies Really Make?
186 - [SALES] Tradies, Improve How You Present Your Business
185 - [OPERATIONS] Have You Benefited From The $25K Home Builder Grant, Tradies?
184 - [SALES] Here's what you should do when a customer ghosts you
183 - [SALES] - Have You Even Been Ghosted, Tradies?
182 - [MARKETING] Tradie Growth Hack - Turn The Wheel
181 - [MANAGE YOU] Loss Masking (With Your Own Hours) - Don't Do It!
180 - [OPERATIONS] Pty Ltd or Sole Trader - Which is best for you?
179 - [MARKETING] Jon's Journey Episode 12: Tradies, This is What You're Up Against
178 - [MARKETING] What tradies should avoid when business is drying up
177 - [BACK OFFICE] Understanding Your Margins And Costs Properly
176 - [MARKETING] Tradies, Should You Drop Your Price Because Of COVID-19?
175 - [MARKETING] Marketing Examples For Trades And Builders To Be Doing During The Pandemic
174 - [MARKETING] What Marketing Is Right For Tradies And Builders In This New World?
173 - [BACK OFFICE] How To Get Qualified For A Stimulus Package For Tradies And Builders
172 - [YOU] In A Time Of COVID-19 - How's Your Emotional State Right Now?
171 - [MARKETING] Something you can do to help your trades business survive
170 - [MARKETING] [FREE Webinar] Tradies, Should You Be Doing Email Marketing?
169 - [MARKETING] Email marketing for tradies - is it a thing or is it pointless?
168 - [MARKETING] How To Nurture Trade Business Leads?
167 - [SALES] What's Your Trades Business Worth?
166 - [MARKETING] Calculate The Customer Lifetime Value In A Trade Business
165 - [SALES] Tradies, Confidence In Your Price Comes From Confidence In Your Service
164 - [SALES] Tradies, Here's How To Be Confident With Your Pricing
163 - [MARKETING] What To Do When Someone Says “Your Quote Was More Expensive”
162 - [OPERATIONS] Tradies, What Happens If You Get Sick?
161 - [MARKETING] What To Do If You're Quiet - Should You Have A Side Hustle?
160 - [OPERATIONS] Why You Shouldn't Work On A Time And Materials Or Hourly Rate Basis
159 - [OPERATIONS] Dealing With The Christmas Rush
158 - [YOUR TEAM] All The Best Things In Your Business Take Time And Effort
157 - [OPERATIONS] How To Manage Variations - Don't Lose Money To Scope Creep.
156 - [MARKETING] Language Matters - A Friendly Reminder For Tradies
155 - [YOU] The Importance Of Setting A Goal In Your Trades Business - Short VS Long Term
154 - [MARKETING] Follow-up Calls And Closing Sales Deals - It's Your Job Tradies!
153 - [BACK OFFICE] Trade Apprenticeship - Are They Really As Cheap As You Think?
152 - [OPERATIONS] Trade Apprenticeship - Is It A Cheap Help or Useless?
151 - [BACK OFFICE] Know Your Numbers (Episode 4) - Profitability
150 - [BACK OFFICE] Know Your Numbers (Episode 3) - Understanding Your Business Costs
149 - [BACK OFFICE] Know Your Numbers (Episode 2) - Lead Indicators
148 - [BACK OFFICE] Know Your Numbers Episode 1 - Why It's Important To Know Your Numbers
147 - [OPERATIONS] The Secret Of Success For Your Trades Business
146 - [BACK OFFICE] Why Being Cheap Doesn't Help You Win More Quotes
145 - [BACK OFFICE] Systems - How To Scale Your Trade Business
144 - [OPERATIONS] 3 Trade Business Growth Options: Pros And Cons
143 - [YOU] Stop Selling Yourself Short - Learn How To Build Self-Confidence
142 - [YOU] Choosing The Right Things To Work On (AKA How To Prioritise)
141 - [YOUR TEAM] Having A Good Culture - Is It Necessary In Your Trades Business?
140 - [YOU] The Best Way To Manage Your Team Of Tradespeople
139 - [YOUR TEAM] Trades Business Management: How To Lead Your Team
138 - [YOU] Attract The Best Tradies: Your 5 Step Hiring Process
137 - [YOU] Know Your Value As A Trades Business - How To Achieve Stability
136 - [OPERATIONS] Trades Business Hack: How To Get Off The Tools And Win More Time For Yourself
135 - [MARKETING] Choose The Right Target Market For Your Trades Business
134 - [SALES] How To Avoid Time Wasters (AKA Bad Customers)
133 - [SALES] How To Charge More And Make Better Margins
132 - [MARKETING] Why Marketing Is Important For Your Trades Business
131 - [MARKETING] Jon's Journey Episode 11: How to waste your marketing money
130 - [YOUR TEAM] Why You Need To Invest In A Good Work Culture
129 - [BACK OFFICE] Where To Borrow Money For Your Trades Business?
128 - [MARKETING] A Good Apology Goes A Long Way
127 - [YOU] Look After Yourself (Episode 4) - The Importance Of Good Posture
126 - [YOU] Look After Yourself (Ep 3) - Self-Care: Fit Your Mask First
125 - [YOU] Look After Yourself (Episode 2) - The Best Ute (Vehicle) For You
124 - [YOU] Look After Yourself (Ep 1) - Work Boots
123 - [SALES] Does A Sales Invoice Expire? Here's What You Need To Know
122 - [YOUR TEAM] Why A Christmas Party Is NOT Enough To Build Your Company Culture
121 - [MARKETING] The Trades Business Flywheel - How To Build Business Momentum
120 - [YOU] Christmas Message And Stories About How Clients Won By Being Confident
119 - [MARKETING] Know Your Value As A Trades Business (Episode 3): Rogue Tradies
118 - [OPERATIONS] Know Your Value As A Trades Business Episode 2: Having A Business Structure
117 - [MARKETING] Know Your Value As A Trades Business Episode 1: Having Business Liability Insurance
116 - [SALES] Tradie Mistake Number 4: Not Having A Profitable Business
115 - [MARKETING] Tradie Mistake Number 3: Not Being True To Your Word
114 - [YOU] Tradie Mistake Number 2: Being Sh*t In Time Management
113 - [OPERATIONS] Tradie Mistake Number 1: Being A Dodgy Tradie
112 - [YOU] The Basics Of Hiring People For Your Trades Business
111 - [MARKETING] Trades Business Growth Strategies - How To Increase Your Work Capacity
110 - [MARKETING] Email Marketing For Trades Business - Why I Don't Recommend It
109 - [YOU] Jon's Journey Episode 10: The Unexpected Journey To Spain
108 - [YOU] Don't Look Back In Anger --- But Look How Far You've Come!
107 - [SALES] Upselling Techniques - A Sneaky Trick or Entirely Appropriate?
106 - [YOU] Top Trade Jobs In Australia Earning A Fortune And Living It Up - Really?
105 - [MARKETING] Stop Cleaning The Shed! Build A Marketing Machine
104 - [MARKETING] The Cost Of Complexity And How To Avoid It In Your Trades Business
103 - [OPERATIONS] Small Business Vs Big Business - Are You Stuck In Between?
102 - [MARKETING] The Trades Business Growth Juggle - What Is It And How Can You Manage It?
101 - [MARKETING] Word Of Mouth Marketing - Is It Enough To Grow & Scale Your Trades Business?
100 - [MARKETING] My Girlfriend F*cked Up Her Website AKA How Not To Manage A Tradie Website
99 - [BACK OFFICE] Cash Flow Episode 4: Managing Cash Flow - Money In Vs Money Out
98 - [BACK OFFICE] Cash Flow Episode 3: Drag Your Money In!
97 - [BACK OFFICE] Cash Flow Episode 2: It's Important To Know Your Numbers
96 - [BACK OFFICE] Cash Flow Episode 1: How To Have Better Margins In Your Trades Business
95 - [SALES] Price Vs Risk Episode 2 - The Building Game (Not Just For Builders)
94 - [SALES] Price Vs Risk - Choosing Between Cheap Tradies And Expensive Tradies
93 - [MARKETING] The Marketing Building Blocks For A Trades Business
92 - [MARKETING] Jon's Journey Episode 9: Site-specific Marketing For Trades Business
91 - [MARKETING] Social Media For A Trade Business: Is It Necessary?
90 - [YOU] The Tale Of The Dog Sitting on the Nail
89 - [YOU] Tradies Toolbox Tip: How To Build A Business That Works For You
88 - [MARKETING] Trades Business Tip: What Is Google AdWords? Should You Be Doing It?
87 - [SALES] Your Customers Tell Lies: Part 2
86 - [SALES] Your Customers Tell Lies: Part 1
85 - [MARKETING] Jon's Journey Episode 8: Why I would never call this plumber again
84 - [MARKETING] Lead Aggregation Sites For Trades Business: Is It Worth Investing?
83 - [MARKETING] Jon's Journey Episode 7: How do customers hire a tradesman?
82 - [SALES] Should You Discount For Cash? How to say NO to discounting in 2018
81 - [YOUR TEAM] Avoid Conflicts: Better Communication System For Your Trades Business (3-Step Process)
80 - [MARKETING] Jon's Journey Episode 6: Is email marketing right for your trades business?
79 - [MARKETING] Is your website performing well? Questions for your web people.
78 - [YOU] Jon's Journey Episode 5: Are you good at DIYs?
77 - [YOUI] Trades Business Hack: Managing Interruptions In The Workplace
76 - [SALES] Jon's Journey Episode 4: Are you doing your sales process properly?
75 - [MARKETING] The definition of insanity - could you be mad?
74 - [MARKETING] Putting Your Head Down & Getting on With It
73 - [OPERATIONS] Expecting a Quiet January? You don't have to
72 - [MARKETING] What is 'Vanity' marketing? Are you guilty of doing it?
71 - [MARKETING] Christmas Rush Projects For Trades Business - How to Beat Stress and Pressure
70 - [YOU] Jon's Journey Episode 3: The Value of Integrity in Your Trades Business
69 - [SALES] Do you follow up your quotes properly?
68 - [YOU] Value Your Time - And Make Your Customers Value it Too
67 - [MARKETING] Jon's Journey Episode 2: The Importance of Building a Good Customer Relationship For Trades Business
66 - [SALES] Don't Undervalue Yourself - Don't Discount!
65 - [MARKETING] Jon's Journey Episode 1: Improving your business through your customer's perspective
64 - [SALES] How do you know how much to charge?
63 - [MARKETING] Are you using upsell questions? You should be.
62 - [YOU] Find Your Passion! I Call Bullshit
61 - [BACK OFFICE] Small Changes, accumulated, make a big difference to your profit
60 - [SALES] When Customers Go Quiet on you
59 - [SALES] If your Customer is unhappy with your invoice - it's your fault! (sorry)
58 - [YOU] The Secret to Success is not Talent but Grit - How to Be Grittier
57 - [YOU] How to Hire Properly
56 - [MARKETING] The Framework for Growing Your Trade Business
55 - [MARKETING] The Difference Between a Tradesman and a Gifted Amateur
54 - [MARKETING] Value Engineering - What is it?
53 - [YOU] Jamie's story - Bottleneck - Delegation
52 - [BACK OFFICE] A New Way to Buy Materials
51 - [SALES] People Like Certainty Part 2
50 - [MARKETING] People Like Certainty
49 - [SALES] Hiring Tradies is Risky
48 - [YOU] Magpie Syndrome - the danger of not sticking to your plan
47 - [BACK OFFICE] Cloud Services YOU can use today to grow your business
46 - [YOU] Slow Progress is Still Progress
45 - [YOU] Toolbox Tips and Tradies Toolbox Coaching Program
44 - [BACK OFFICE] True Cost of Employment (For Trades Business) Part 2
43 - [BACK OFFICE] Outsourcing and the Miracle of the Cloud
42 - [BACK OFFICE] True Cost of Employment
41 - [MARKETING] Marketing is like Vegemite
40 - [MARKETING] Value Proposition - Focus your marketing
39 - [SALES] Mates Rates - It’s a Discount Request. How to say NO in your negotiation.
38 - [YOU] Too Busy - There's no such thing (Hint: You're Procrastinating
37 - [SALES] The Difference Between Mark Up and Gross Margin and Why Doing it Wrong is Costing you Money
36 - [YOU] Managing Yourself Instead of Letting Everybody Else Be In Charge
35 - [MARKETING] Find Me marketing and a Surprising Admission
34 - [MARKETING] Site-Based Marketing
33 -[OPERATIONS] ONE Thing You Should Do Over the Christmas Break
32 - [MARKETING] Who buys Business Coaching and who doesn't?
31 - [SALES] Tradies Win More Jobs Keep a Sales Forecast
30 - [MARKETING] Old Fashioned Marketing and What to Do Instead
29 - [OPERATIONS] Keeping Up with Technology - Are you familiar with SIPs? And a possible business opportunity.
28 - [SALES] One Simple Thing That Will Improve Your Sales Conversions
27 - [MARKETING] TT Blog: Marketing for Builders and Trades - Find Me Marketing - Are you doing it properly?
26 - [YOU] Tradie - You Invest in Tools for your Trade - do you invest in yourself
25 - [SALES] How to maintain your Margins
24 - [SALES] 5 Steps to Fair Margins
23 - [MARKETING] Tradie - who does your online marketing? Does anybody?
22 - [YOU] #faketradie - Don't be him.
21 - [YOU] Bird Brain - are you being one?
20 - [MARKETING] How running your business better helps
19- [SALES] Why price is not the main thing
18 -[SALES] Why you should charge more
17 - [SALES] How to charge more worksheet
16 - [OPERATIONS] Quiet January - make some plans
15 - [SALES] How to charge more
14 - [SALES] Thanks for Downloading "How to Charge More"
13 - [SALES] How to counter the game
12 - [SALES] Dickhead Filter
11 - [YOU] How to be a shit tradie
10 - [OPERATIONS] A Story - The Shifts My Client Has Made
9 - [OPERATIONS] What the next 3 Shifts Are
8 - [YOU] Tradesmen: How to Stress Less & Seize Control of Your Business
7 - [YOU] Tradesmen: Tips to Combat Stress
6 - [BACK OFFICE] Quoting: Taking Risks and Changing Mindset
5 - [BACK OFFICE] How to prepare a quote for big corporates
4 - [BACK OFFICE] Quoting & Different Types of Trades Businesses
3 - [BACK OFFICE] Quoting: What To Do Instead?
2 - [BACK OFFICE] Quoting and the MAIN Game
1 - [BACK OFFICE] Quoting and How To Qualify Out