All episodes
206 - [OPERATIONS] How to Resolve Conflict With Your Customer
205 - [BACK OFFICE] How To Measure Your Margins Properly, Tradies
204 - [BACK OFFICE] How Much Margin Tradies Should Make
203 - [BACK OFFICE] What To Do About The Price Increase (For Tradies)
202 - [BACK OFFICE] How Tradies and Builders Should Price Their Jobs
201 - [MANAGE YOUR TEAM] How To Conduct A Performance Review - Easy Guide Questions
200 - [BACK OFFICE] Fixed Price Quoting - How To Manage It
199 - [BACK OFFICE] Fixed Price Quote Vs Cost Plus Quote - Which One Is best for Tradies
198 - [MARKETING] Tradies, Time to Write Your New Year Business Plan
197 - [MARKETING] Christmas Changes Over The Years. Your Trade Business Needs To Change Too
196 - [YOUR TEAM] A Christmas Party - Why You Should Have One
195 - [YOU] Dealing With Christmas Madness For Tradies And Builders - How To Say No
194- [Back Office] Normalising Profit and Loss Report For Tradies And Builders
193 - [Back Office] Tradies, When Should You Write Off A Bad Debt?
192 - [SALES] The Customer Buying Cycle
191 - [YOUR TEAM] Leadership Tip for Tradies and Builders
190 - [MARKETING] - How Tradies Can Market Their Business Through Branding
189 - [SALES] Great Customer Service Creates Repeat Buyers
188 - [MARKETING] Invest Now, Benefit Later - That's Business!
187 - [BACK OFFICE] How Much Do Tradies Really Make?
186 - [SALES] Tradies, Improve How You Present Your Business
185 - [OPERATIONS] Have You Benefited From The $25K Home Builder Grant, Tradies?
184 - [SALES] Here's what you should do when a customer ghosts you
183 - [SALES] - Have You Even Been Ghosted, Tradies?
182 - [MARKETING] Tradie Growth Hack - Turn The Wheel
181 - [MANAGE YOU] Loss Masking (With Your Own Hours) - Don't Do It!
180 - [OPERATIONS] Pty Ltd or Sole Trader - Which is best for you?
179 - [MARKETING] Jon's Journey Episode 12: Tradies, This is What You're Up Against
178 - [MARKETING] What tradies should avoid when business is drying up
177 - [BACK OFFICE] Understanding Your Margins And Costs Properly
176 - [MARKETING] Tradies, Should You Drop Your Price Because Of COVID-19?
175 - [MARKETING] Marketing Examples For Trades And Builders To Be Doing During The Pandemic
174 - [MARKETING] What Marketing Is Right For Tradies And Builders In This New World?
173 - [BACK OFFICE] How To Get Qualified For A Stimulus Package For Tradies And Builders
172 - [YOU] In A Time Of COVID-19 - How's Your Emotional State Right Now?
171 - [MARKETING] Something you can do to help your trades business survive
170 - [MARKETING] [FREE Webinar] Tradies, Should You Be Doing Email Marketing?
169 - [MARKETING] Email marketing for tradies - is it a thing or is it pointless?
168 - [MARKETING] How To Nurture Trade Business Leads?
167 - [SALES] What's Your Trades Business Worth?
166 - [MARKETING] Calculate The Customer Lifetime Value In A Trade Business
165 - [SALES] Tradies, Confidence In Your Price Comes From Confidence In Your Service
164 - [SALES] Tradies, Here's How To Be Confident With Your Pricing
163 - [MARKETING] What To Do When Someone Says “Your Quote Was More Expensive”
162 - [OPERATIONS] Tradies, What Happens If You Get Sick?
161 - [MARKETING] What To Do If You're Quiet - Should You Have A Side Hustle?
160 - [OPERATIONS] Why You Shouldn't Work On A Time And Materials Or Hourly Rate Basis
159 - [OPERATIONS] Dealing With The Christmas Rush
158 - [YOUR TEAM] All The Best Things In Your Business Take Time And Effort
157 - [OPERATIONS] How To Manage Variations - Don't Lose Money To Scope Creep.
156 - [MARKETING] Language Matters - A Friendly Reminder For Tradies
155 - [YOU] The Importance Of Setting A Goal In Your Trades Business - Short VS Long Term
154 - [MARKETING] Follow-up Calls And Closing Sales Deals - It's Your Job Tradies!
153 - [BACK OFFICE] Trade Apprenticeship - Are They Really As Cheap As You Think?
152 - [OPERATIONS] Trade Apprenticeship - Is It A Cheap Help or Useless?
151 - [BACK OFFICE] Know Your Numbers (Episode 4) - Profitability
150 - [BACK OFFICE] Know Your Numbers (Episode 3) - Understanding Your Business Costs
149 - [BACK OFFICE] Know Your Numbers (Episode 2) - Lead Indicators
148 - [BACK OFFICE] Know Your Numbers Episode 1 - Why It's Important To Know Your Numbers
147 - [OPERATIONS] The Secret Of Success For Your Trades Business
146 - [BACK OFFICE] Why Being Cheap Doesn't Help You Win More Quotes
145 - [BACK OFFICE] Systems - How To Scale Your Trade Business
144 - [OPERATIONS] 3 Trade Business Growth Options: Pros And Cons
143 - [YOU] Stop Selling Yourself Short - Learn How To Build Self-Confidence
142 - [YOU] Choosing The Right Things To Work On (AKA How To Prioritise)
141 - [YOUR TEAM] Having A Good Culture - Is It Necessary In Your Trades Business?
140 - [YOU] The Best Way To Manage Your Team Of Tradespeople
139 - [YOUR TEAM] Trades Business Management: How To Lead Your Team
138 - [YOU] Attract The Best Tradies: Your 5 Step Hiring Process
137 - [YOU] Know Your Value As A Trades Business - How To Achieve Stability
136 - [OPERATIONS] Trades Business Hack: How To Get Off The Tools And Win More Time For Yourself
135 - [MARKETING] Choose The Right Target Market For Your Trades Business
134 - [SALES] How To Avoid Time Wasters (AKA Bad Customers)
133 - [SALES] How To Charge More And Make Better Margins
132 - [MARKETING] Why Marketing Is Important For Your Trades Business
131 - [MARKETING] Jon's Journey Episode 11: How to waste your marketing money
130 - [YOUR TEAM] Why You Need To Invest In A Good Work Culture
129 - [BACK OFFICE] Where To Borrow Money For Your Trades Business?
128 - [MARKETING] A Good Apology Goes A Long Way
127 - [YOU] Look After Yourself (Episode 4) - The Importance Of Good Posture
126 - [YOU] Look After Yourself (Ep 3) - Self-Care: Fit Your Mask First
125 - [YOU] Look After Yourself (Episode 2) - The Best Ute (Vehicle) For You
124 - [YOU] Look After Yourself (Ep 1) - Work Boots
123 - [SALES] Does A Sales Invoice Expire? Here's What You Need To Know
122 - [YOUR TEAM] Why A Christmas Party Is NOT Enough To Build Your Company Culture
121 - [MARKETING] The Trades Business Flywheel - How To Build Business Momentum
120 - [YOU] Christmas Message And Stories About How Clients Won By Being Confident
119 - [MARKETING] Know Your Value As A Trades Business (Episode 3): Rogue Tradies
118 - [OPERATIONS] Know Your Value As A Trades Business Episode 2: Having A Business Structure
117 - [MARKETING] Know Your Value As A Trades Business Episode 1: Having Business Liability Insurance
116 - [SALES] Tradie Mistake Number 4: Not Having A Profitable Business
115 - [MARKETING] Tradie Mistake Number 3: Not Being True To Your Word
114 - [YOU] Tradie Mistake Number 2: Being Sh*t In Time Management
113 - [OPERATIONS] Tradie Mistake Number 1: Being A Dodgy Tradie
112 - [YOU] The Basics Of Hiring People For Your Trades Business
111 - [MARKETING] Trades Business Growth Strategies - How To Increase Your Work Capacity
110 - [MARKETING] Email Marketing For Trades Business - Why I Don't Recommend It
109 - [YOU] Jon's Journey Episode 10: The Unexpected Journey To Spain
108 - [YOU] Don't Look Back In Anger --- But Look How Far You've Come!
107 - [SALES] Upselling Techniques - A Sneaky Trick or Entirely Appropriate?