PODCAST · business
Brazen and Bold: Real, Raw, and Radically Honest Conversations for Entrepreneurs and Small Business Leaders
by Heather Harris
Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success.Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me aboutthis?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence.Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way.If you're ready to ditch perfection, own your CEO role, and build a
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Stop Being the Bottleneck: How to Delegate, Scale, and Finally Lead
If you've ever whispered to yourself "I just want my life back" — this episode is for you. Lauren Gartland of Inspiring Champions sits down with Heather and Lucy of Spark Pro Global for a raw, no-fluff conversation about what it actually takes to stop doing everything yourself and start leading like the CEO you are. From panic attacks mid-client to doubling profit margins, Heather and Lucy share the real stories, the hard lessons, and the practical steps that helped them — and the salon owners they serve — reclaim their time, their energy, and their businesses. In this episode, you'll learn: • Which tasks salon owners should never be doing themselves (hint: most of it is on your phone) • How to find hidden revenue already sitting in your salon software — untouched • What delegation actually looks like in practice, not just in theory • Why the biggest ceiling in your business might be you — and what to do about it Whether you're running a 5-chair salon or a multi-location operation, this conversation will challenge the way you think about your role, your time, and what becomes possible when you finally get out of your own way. 🌐 Inspiring Champions: https://www.inspiringchampions.com/ Follow Lauren: 📸 Inspiring Champions — https://www.instagram.com/inspiringchampions/?hl=en 📸 Lauren — https://www.instagram.com/gartland.lauren/?hl=en 🔗 LinkedIn — https://www.linkedin.com/in/lauren-gartland-0aa19a26/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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From $200 and a Dream: How Anne Marie Krainage Built a Culture-First Salon Empire
What does it take to go from a recently divorced single mom with a few hundred dollars to running a multi-location, award-winning luxury salon? Anne Marie Krainage, founder of Ottalaus Salon in Salt Lake City, Utah, joins Heather Harris on Brazen and Bold to pull back the curtain on all of it. The messy middle, the Monday she almost quit, and the systems that quietly made her unstoppable. Anne Marie shares how she went from behind the chair five days a week to leading a team across two locations, why she closes her salon one Monday a month for education and why the numbers actually support it, and how her team's passion for their own culture earned them a spot on Salon Today's Top 200 list. She also opens up about the Fearless Project, her nonprofit work empowering women coming out of domestic abuse and homelessness, and why the word fearless is at the heart of everything she does. If you're a salon owner who wants to build something meaningful, lead a team that truly loves coming to work, and stop running your business on gut feeling alone, this one is for you. 🌐 Ottalaus Salon: https://www.ottalaus.com/ Follow AnneMarie: 🔗 LinkedIn — https://www.linkedin.com/in/annemarie-krainich/ 📸 Instagram — https://www.instagram.com/annemarie_ottalaus/ 📘 Facebook — https://www.facebook.com/annemarie.krainich/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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From Burnt Out to Bought Out: Nikki Le on Selling Her Salon & Building Her Leadership Legacy
What does it actually feel like to own a salon? Spoiler: it's a rollercoaster — and nobody tells you that before you sign the lease. In this episode of Brazen and Bold, host Heather Harris sits down with salon business coach, consultant, and former salon owner Nikki Le of Nikki Le Consultancy for a candid, no-fluff conversation that every salon owner needs to hear. Nikki opens up about what it really took to grow, scale, and ultimately sell her Virginia-based salon, Statements — and the leadership lessons she learned the hard way along the way. From chain-smoking on the way home to realizing she'd built something worth passing on, Nikki doesn't hold back. In this episode you'll learn: • Why salon owner burnout is not a sign of failure — it's a signal you've hit a lid that's ready to be pushed past • The internal and external team structure every salon owner needs (yes, including a CPA and a coach) • How energy leads the room — and what to do when you can't bring your best • The 3-year plan + 2-year buyout framework Nikki used to transition her salon to new ownership • Why isolating as a leader is one of the most dangerous things you can do • All about the Elevé Leadership Retreat in Tulum — a transformational experience designed just for salon owners Whether you're drowning in the day-to-day, thinking about your salon exit strategy, or just need someone to remind you that you're not alone — this episode is your permission slip to breathe, reset, and go again. Keywords: salon owner burnout, selling a salon, salon leadership development, salon business coach, hair salon team building, salon HR, salon exit strategy, delegation for salon owners, salon owner community, Elevé retreat Tulum, Nikki Le Consultancy, Brazen and Bold podcast 🌐 Nikki Le: www.nikkileretreats.com www.nikkileconsultancy.com Follow Nikki: 📸 Instagram — https://www.instagram.com/nikkileconsultancy/ 📘 Facebook — https://www.facebook.com/nikki.le.737/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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The Truth About Why Salon Owners Stay Overwhelmed (And How to Fix It)
In this special webinar-turned-podcast episode, Heather Harris (CEO of Spark Pro Global) and Lucy Randall (COO) join Brigette Sobus, founder of Power & Joy Coaching Academy, for a powerful conversation on what it really takes to grow a profitable, sustainable salon. Hosted by Brigette, this conversation dives into how salon owners can step into their CEO role, increase revenue, and reduce overwhelm by leveraging delegation, data, and consistent marketing systems. Brigette brings her expertise in helping owners build self-led salons, guiding a thoughtful discussion that blends mindset, strategy, and real-world application. Heather shares her personal journey from overwhelmed salon owner to building scalable systems through delegation, while Lucy breaks down how to turn salon data into clear, actionable marketing strategies that drive real growth. If you've ever felt like you're doing everything yourself, this episode will show you how to reclaim your time, lead with intention, and grow with more freedom, clarity, and profitability. 🌐 Power & Joy Coaching Academy: https://powerandjoycoachingacademy.com/ Follow Brigette: 📸 Instagram — https://www.instagram.com/coachbrigettesobus/?hl=en 🔗 LinkedIn — https://www.linkedin.com/in/brigettesobus/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Why Your Clients Aren't Buying (And How to Fix It Without Selling)
Most salon owners think the problem is their pricing, their marketing, or their team. It's not. In this episode of Brazen and Bold, Heather sits down with Arif, a global luxury retail expert who has worked with some of the most prestigious brands and spas in the world. Together, they break down the real reason clients aren't buying—and it has nothing to do with sales tactics. You'll learn: • Why "being the best" is no longer enough • The emotional connection strategy that increases client spend by up to 70% • How to naturally sell without ever feeling pushy • The biggest mistake salons make in the guest experience • A simple shift you can use TODAY to increase retail If you've ever felt like your team "just isn't selling"… this episode will completely change how you see it. Because it's not about selling more. It's about connecting better. 🌐 AI Beauty: https://aibeauty.co.uk/about/ Follow Arif: 🔗 LinkedIn — https://www.linkedin.com/in/arifisikgun/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Why Your Clients 'Love You'… But Never Come Back (And How to Fix It)
What if your biggest business problem… is the one you can't see? In this episode, Heather sits down with salon owner and innovator Lou DeCola to break down one of the most overlooked threats to salon growth: the silent client—the guest who says they love you… and never comes back. With over 40 years in the industry, Lou shares how he's redefining salon leadership through data, systems, and a completely different approach to team structure and retention. Inside this episode, you'll learn: • Why salon owners are guessing instead of knowing what's actually happening in their business • The truth about retention (and why it matters more than reviews) • How to adapt your team structure to today's workforce • The mindset shift that separates stagnant salons from growing ones • A new system that could completely change how salons track and recover clients If you want to grow your salon, increase profit, and finally understand what's really happening behind the scenes… this is a must-listen. 🌐 DeCola Salon: https://www.decolasalon.com/ Follow Lou: 📸 Instagram — https://www.instagram.com/lou.decola/?hl=en 🔗 LinkedIn — https://www.linkedin.com/in/loudecola/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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LIVE FROM INSPIRING CHAMPIONS! From Consultation to Cash Flow: The Salon Systems That Drive Growth
Heather and Lucy are recording live from Inspiring Champions Champ Camp in Dallas, where top salon owners and leaders from across the country gathered to learn, collaborate, and level up their businesses. In this episode, they share some of their biggest takeaways from the event including how powerful consultations can transform the guest experience, simple ways to increase service enhancements and retail sales, and why rebooking systems are critical to long-term growth. They also discuss how salon teams can implement these strategies more easily when they have operational support behind the scenes. From content calendars and marketing promotions to internal team challenges that drive retail success, this episode breaks down how salons can turn great ideas into repeatable systems. If you're a salon owner, manager, or stylist who wants to grow your revenue while improving the guest experience, this conversation is packed with practical insights you can start using immediately. Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Stop Losing New Hires: The Associate Program That Actually Retains Talent
Hiring is hard. Keeping great stylists is even harder. In this episode of Brazen & Bold, Heather Torriente sits down with Coach Chris Baran—founder of Fuel Education and creator of the Salon Associate Accelerator—to talk about the real reason salons lose new hires and how to fix it with a scalable training system. Chris shares how to: • Get associates producing revenue faster • Build training that doesn't depend on the owner • Improve retention with better leadership and clear standards • Use assessments and small wins to build confidence • Create a culture where stylists stay and grow If you're a salon owner, educator, or manager tired of investing in new hires only to watch them leave, this episode will give you practical tools you can implement immediately. Plus—Chris shares a free 30-day trial for Brazen & Bold listeners. This is a must-listen for salon owners focused on retention, training, and building a profitable team. Keywords: salon associate training, salon retention, salon leadership, salon education systems, hiring stylists, salon business coaching. 🌐 Chris Baran: https://chrisbaran.com/ 🎙️ Chris Baran's Headcases: https://open.spotify.com/show/1eAnfPSAyZQStJEnInFXt8 Follow Chris: 📸 Instagram — https://www.instagram.com/coachchrisbaran Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Stop Working Harder. Start Working Smarter in Your Salon. Tracey Napotnik Shares THE Resource for ALL
Salon owners and stylists, this episode of Brazen and Bold is a must-listen. Heather sits down with beauty industry leader Tracey Napotnik, founder of SalonTraining.com, to talk about the real struggles behind salon ownership—working 80-hour weeks, struggling with payroll, and not knowing how to make money even when your chair is full. Tracey shares how education, mentorship, and tracking numbers transformed her salons into profitable businesses—and how she created a community platform so stylists everywhere can find training, hiring resources, and growth opportunities. In this episode you'll learn: • Why great technical skills don't guarantee a profitable salon • The biggest mistake salon owners make with money • How to grow your team and stop burnout • The power of education and delegation • Practical steps every stylist can take this week If you're a salon owner, hairstylist, or beauty professional ready to grow your income and build a thriving team, this episode is for you. 👉 Perfect for listeners who love content about salon leadership, salon marketing, hair business coaching, team growth, and building profitable salons. Salon Training: https://salontraining.com/ 📸 Instagram — https://www.instagram.com/salontrainingpro 📘 Facebook Group — https://www.facebook.com/groups/1591841874549525/ Follow Tracey: 📸 Instagram — https://www.instagram.com/salon_business_time_/ 📘 Facebook — https://www.facebook.com/tracey.napotnik/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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How to Build a Salon That Wins in Any Economy with Jack Panico
What does it take to lead a multi-generational salon business while the beauty industry evolves faster than ever? In this episode of Brazen & Bold, Heather Torriente sits down with Jack Panico of Panico and founder of Heirs to Beauty to talk about legacy leadership, the future of salon retail, and what it really means to build a brand that supports salon owners and hairstylists. They dive into: • Why salon leadership today requires adaptability across generations • How AI in the salon industry can improve efficiency without sacrificing guest experience • The reality of professional haircare retail when products are everywhere (Amazon, big box, etc.) • Building deeper client connections through sincere communication and elevated service standards • Jack's "Heirs to Beauty" philosophy—and why stylists are the true heirs to the industry If you're a salon owner, stylist, or beauty business leader focused on team culture, retail sales, and guest experience, this episode is packed with practical insights and real talk. 🌐 Heirs to Beauty: www.heirstobeauty.com 🌐 Panico: https://www.panico.com/ Follow Jack: 📸 Instagram — https://www.instagram.com/jack_panico Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Unclaimed Millions: How L'Oreal's Level Program Can Explode Your Salon Growth
In this power-packed episode of Brazen and Bold, Heather Harris sits down with the brilliant Beverly Shortt to uncover one of the biggest missed opportunities in the beauty industry: unused loyalty points. With over 700 million L'Oreal Level points expiring every year, Beverly reveals how salon owners can turn these points into real cash flow, business growth, education, technology upgrades, and even global team experiences. Together, Heather and Beverly break down: Why loyalty points should be viewed as cash, not freebies The worst way to redeem points (stop spending them on back bar!) The creative ways smart salons use points to incentivize clients and reward teams How L'Oreal's Level program is expanding into education, financial wellness, and tech support The crucial difference between being a customer and being a business partner Why most salons only use 20% of their software—and how to leverage the rest Two simple action steps salon owners must take this week to unlock growth How loyalty points have funded global team trips from Spain to Amsterdam to Rio How to support the important Texture of Change petition for textured hair education If you're ready to stop losing money, leverage vendor partnerships like a true CEO, and unlock the full power of the L'Oreal ecosystem, this episode is a must-listen. 🔗 L'Oreal Level Program: https://www.levelloyaltyrewards.com/ Follow Beverly: 💼 LinkedIn: https://www.linkedin.com/in/beverly-shortt-384a677/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Delegate to Elevate: How Salon Owners Scale with AI Without Losing Their Culture
What happens when technology actually helps you lead better instead of pulling you further away from your people? In this episode of Brazen & Bold, Heather Harris sits down with salon owner Michaela Blissett Williams and tech innovator Vinay to explore how salons can scale with intention using AI—without sacrificing culture, connection, or leadership. They break down: • Why front desk burnout is one of the biggest growth blockers in salons • How AI can support (not replace) your team • What "scaling with intention" really looks like for modern salon owners • How delegation frees leaders to focus on people, not just systems • Real examples of increased bookings, better team retention, and healthier work environments This conversation is a must-listen for salon owners who want to grow smarter, protect their culture, and lead with confidence in a tech-forward industry. [salon] 718: https://www.salon718.com/ Rozie.AI: https://www.rozie.ai/ Follow Michaella: 📸 Instagram — https://www.instagram.com/michaella.bw/ 🔗 LinkedIn — https://www.linkedin.com/in/michaella-blissett-williams-54a23a29/ Follow Vinay: 🔗 LinkedIn — https://www.linkedin.com/in/vinaysukumar/?originalSubdomain=ca Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon @Lucy Randall @Jude Hannigan @Von Uyvico
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Luxury in the Little Things: How to Elevate Guest Experience, Retention & Revenue (Without Selling Hard)
What if the key to higher retention, stronger loyalty, and increased revenue wasn't a bigger service menu—but small, intentional moments of luxury? In this episode of Brazen & Bold, Heather Torriente sits down with Louis Hayes-Davies and Victoria Harrington of Daimon Barber to explore how guest experience, education, and skincare-grade haircare can completely transform the way salons and barbershops connect with clients. From scalp health and eye revitalization rituals to why education beats hard selling every time, this conversation dives into: • How tiny 2–3 minute enhancements can drive real revenue • Why skincare principles belong in hair and scalp care • How to increase perceived value without overwhelming your team • The role of trust, education, and human connection in a fast, AI-driven world If you're a salon owner, stylist, barber, or educator looking to elevate your guest experience without adding stress, this episode will shift how you think about service forever. Daimon Barber: https://www.daimonbarber.com/ Follow Louis: 📸 Instagram — https://www.instagram.com/louishayesdavies/ ✉️ Email — [email protected] Follow Victoria: 🔗 LinkedIn — https://www.linkedin.com/in/victoria-harrington-121412367/ ✉️ Email — [email protected] Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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When Authenticity Becomes Your Brand with Jenna Muehlenberg
Double Boost Meets Flat Marvel – A Journey Through Vivid Hair, Salon Ownership, and Friendship Heather sits down with longtime friend and Goldwell National Artist Jenna Meulenberg, owner of Ruby Lou Salon, for a conversation that's equal parts inspiring and hilarious. From rebellious piercings in suburban Wisconsin to accidentally winning international competitions, Jenna shares her 21-year journey from receptionist to salon owner and national educator. Learn how she fought to keep her authentic look despite outdated dress codes, transitioned from solo suite loneliness to building a thriving team, and now balances four kids with salon ownership and a travel teaching schedule. Plus: the origin story of their legendary Academy nicknames, why Jenna made her husband take her maiden name, and Bob the cat's photobomb attempt. Whether you're contemplating salon ownership or just need a reminder that we're all figuring it out—this conversation delivers realness, laughs, and inspiration. Ruby Lu Salon: 🌐 Website: https://rubylusalon.com/ 📸 Instagram: https://www.instagram.com/rubylusalon/ Follow Jenna: 📸 Instagram: https://www.instagram.com/jennarubylu/ ✉️ Email: [email protected] Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Meet Jude: The Force Behind Spark's Smartest AI Innovations
In this episode of Brazen and Bold, Lucy Randall—COO of Spark Pro Global—steps in as guest host to spotlight one of the most transformative forces inside Spark: Jude, Spark's Tech Lead Executive and the mastermind behind our AI systems, chatbots, dashboards, websites, digital audits, and internal efficiency tools. From fixing washing machines as a kid to building Spark's internal AI assistant Roxy, Jude's story is a mix of curiosity, innovation, and pure problem-solving magic. Lucy and Jude dive into the behind-the-scenes systems that power Spark and their clients—from AI-driven reputation audits and custom chatbots to website builds that drive thousands of monthly visits without paid ads. They also explore leadership, communication, QA systems, reliability, and the trust-building strategies that allow the Spark tech team to collaborate seamlessly with business owners worldwide. If you're a salon owner, entrepreneur, or business leader searching for smarter systems, better client experiences, and AI tools that actually save time—this episode will blow your mind. Come meet the man helping businesses step into the future. Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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How AI Will Amplify Your Salon Team—Not Replace It
In this episode of Brazen & Bold, Heather sits down with Paddy Monahan, Chief Product Officer at Phorest Salon Software, to unpack how an engineer from telecoms ended up obsessed with the salon industry—and why talking to customers is still the most powerful technology we have. Paddy shares the pivotal moment that pulled him away from writing code and into product strategy, how a quirky "startup soccer" tournament with Uber black cars became a beloved networking event, and why he's stayed in the beauty space for over a decade. He breaks down how Phorest co-builds features with salon owners, the real reason so many people think Facebook and Instagram ads "don't work," and how Phorest Ads Manager is helping salons turn $100 in ad spend into thousands in revenue. They also dive into AI in salons—not to replace people, but to amplify them—helping service providers be more consistent, more prepared, and more profitable without losing the human touch. 🔗 Phorest: https://www.phorest.com/ Follow Patrick: 🔗 LinkedIn — https://www.linkedin.com/in/patrick-monaghan-14934419/ ✉️ Email — [email protected] Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Turn Guests Into Superfans: Barry Quinn on Loyalty, Retention & Making Your Software Work for You
In this Brazen & Bold episode, Heather sits down with Barry Quinn, President of Phorest North America, to talk about something every salon and spa owner cares about but doesn't always have time to optimize: loyalty and retention. Barry shares how he went from "terrible at mortgages" to spending 15+ years helping salons grow with Phorest, and why the best salons don't just hope guests come back—they build systems that practically guarantee it. You'll hear: • Why traditional "buy 9, get 1 free" loyalty is actually leaving money on the table • The story behind TreatCard and why treats beat discounts every time • The 3 Rs of loyalty at Phorest: referrals, rebooking, retail • How to coach your team with facts, not feelings using data and goals • Simple automations (like rebooking texts and Client Reconnect) that plug revenue leaks • How AI can help your team be more human, not less If you've ever wondered, "Am I actually using my software to grow my business—or just to book appointments?", this conversation will give you clarity, language to use with your team, and at least one action step to improve retention today. 🔗 Phorest: https://www.phorest.com/ Follow Barry: 👤 Profile — https://careers.phorest.com/people/1017001-barry-quinn 🔗 LinkedIn — https://www.linkedin.com/in/barry-quinn-81b12164/ 📸 Instagram — https://www.instagram.com/barry_dubliner Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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From Burned-Out Behind the Chair to a $1.3M Hair Loss Studio: Shanna Moll on Integrity, Profit & Brave Pivots
What happens when a stylist stops chasing double-booked days and decides to build a business around integrity, empathy, and wild profit margins? In this episode of Brazen and Bold, Heather Harris sits down with Shanna Moll—stylist, educator, Airstream nomad, and creator of Brilliant Bonding and Studio U Education. Shanna shares how a life-changing trip to Israel, a calling to serve guests with profound hair loss, and a $100K leap of faith turned a burned-out $85K stylist into the owner of a $1.3M, five-star hair loss studio in just seven years. You'll hear: How she went from chasing her tail in a traditional salon model to 360K in year one of her hair loss studio Why her entire business model can be summed up in two words: transparency and integrity The power of profit margin, specialization, and strategic delegation (and how one hire, Jenny, changed everything) How she now travels the country in her Airstream while coaching stylists to create prosperity without burnout If you've ever wondered, "Can I really build a values-led business that actually pays me?"—this conversation is your permission slip. Follow Shanna: 🌐 Website: https://www.studioyoueducation.com/ 📸 Instagram: https://www.instagram.com/studioyou_education/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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Not Luck—A System: How Pinup Studio Gets Stylists to Their Goals
Salon success isn't luck—it's structure. In this Brazen & Bold conversation, Pinup Studio owner Christina Kirkey shares how she built an inclusive, high-energy culture (pink confetti cannons and all), then operationalized growth with a simple, editable system her whole team actually uses. The result? In their first full year with the Playbook, every stylist is on track to hit their annual goal—up from just three last year. We cover culture without gossip, celebrating wins, embracing seasons of growth, and the practical framework behind Christina's Stylist Playbook: annual/quarterly/monthly goal setting, number tracking, guided 1:1 prompts, and mid-year recalibration. If you want more than "pretty hair"—you want a profitable chair—this one's for you. Christy's Playbook: Stylists don't get lucky…they get strategic. A digital, editable, stylist-designed guide to set goals, track progress, and grow with intention. Buy once, use it forever. Yearly/Quarterly/Monthly goal setting Content & holiday prep Editable/brandable for teams Simple number tracking Built by a six-figure stylist and seven-figure salon owner 👉 Get the Playbook » https://stylistplaybook.myflodesk.com/stylistplaybook Follow Christina: 🌐 Website: https://pinupstudionc.com/ 📸 Instagram: https://www.instagram.com/ps.christinak/ 📸 Instagram: https://www.instagram.com/pinupstudio_nc/ 💼 LinkedIn: https://www.linkedin.com/in/christina-kirkey-55a05b366/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon
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What Your Clients See That You Don't: The Audit Every Business Needs Before 2026
Your salon might look amazing in person — but what does it look like online? In this episode of Brazen & Bold, Heather sits down with Kip Dodson, owner of A Moment's Peace Salon & Day Spa and the mind behind the Digital Basic Score — a revolutionary audit that exposes what's really happening behind your digital storefront. Kip reveals how his system helped him build over 14,000 verified reviews, dominate search rankings, and create effortless client booking flows. Together, they pull back the curtain on why ads and SEO might not be your problem at all — it's your digital curb appeal that's holding you back. You'll walk away with a clear understanding of: Why your website, Yelp, Google, and socials might be working against you How AI search is changing what clients see first (and what they trust most) The free fixes that instantly boost credibility and conversion If your digital presence isn't converting, it's time to stop guessing — and start auditing. 💻 Get your own Digital Basic Score 👉 Visit www.amomentspeace.com/digitalbasicscore and mention Brazen & Bold for 50% off your first audit. FOLLOW Kip! LinkedIn: https://www.linkedin.com/in/kip-dodson-4400944/ Salon Website: https://amomentspeace.com/ Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon
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Stacey Soble Reveals the Salon Owner Shift: From Chair-Bound to CEO
Salon Today's Stacey Soble joins Heather to unpack the evolution of salon ownership—how top owners moved from "busy behind the chair" to data-driven CEOs running profitable, sustainable companies. Stacey shares the backstory of Salon Today's Top 200, why Data Driven Salon Summit matters (even if you're "not a numbers person"), and practical ways to use software, KPIs, and best-practice essays to grow. You'll hear how a New Hampshire salon survived a sewage flood (yes, really) with smart coaching and gamified goals—plus the latest on Salon Today's push into wellness content and what judges look for in standout applications. If you want to get off the hamster wheel and build a business that works, this episode is your roadmap. Salon Today 200: https://www.salontoday.com/awards-contests/salon-today-200 Stacey's Podcast: https://www.b2xsalon.com/shows/10/episodes/16 Stacey's LinkedIn: https://www.linkedin.com/in/stacey-soble-5308a310/ Bobit Business Media LinkedIn: https://www.linkedin.com/company/bobit-business-media/ Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon
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Let Go to Grow: Building Powerful Partnerships with Virtual Assistants
In this special Brazen & Bold takeover, Lucy Randall, COO of Spark Pro Global, sits down with Spark's Client Success Managers—Peter, Vonn, Diether, and Paul—to reveal what really makes a virtual assistant partnership thrive. Learn proven systems for delegation, team leadership, and clarity-driven communication that turn overwhelm into growth. Discover how top business owners leverage virtual assistants not just to complete tasks—but to own results. Perfect for entrepreneurs, salon owners, and service-based leaders ready to scale with confidence. Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon
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How Faith, Focus, and High-Ticket Thinking Turned $50 into $650K with Julie Cabezas and Chris Kenney from Self Made Sales
On this Brazen & Bold episode, host Heather Harris sits down with Chris Kenney and Julie Cabezas, the duo behind Self Made, to reveal the "high-ticket advantage" corporate leaders use to launch premium boutique consulting companies. If you've built empires for others, this is your blueprint to launch your brand, monetize your genius, and build your legacy—without burning out. You'll learn how to transform decades of Career Capital™️ into a category-defining offer, price at a premium, and lead enrollment conversations that feel like service (not sales). Julie shares the copy and positioning moves that 10x authority, while Chris breaks down mindset, packaging, and conversion events that turn expertise into revenue. Real stories, practical frameworks, and repeatable steps for consultants, coaches, agency owners, and creators ready to go high-ticket. Powered by: Spark Pro Global – sparkprosalon.com Follow Chris & Julie! 📧 Email: [email protected] 📧 Email: [email protected] 💻 Website: www.selfmadesales.com 📸 Instagram: instagram.com/selfmadesales 🔗 LinkedIn: linkedin.com/in/thechriskenney Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon
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Drop Dead Creativity: How Kristi Day Turned Innovation, Alopecia, and Gratitude into an Industry Movement
In this episode of Brazen & Bold, Heather sits down with Kristi Day—visionary salon owner, international educator, and founder of Drop Dead Studio and Drop Dead Extensions. Kristi shares her raw and inspiring journey, from opening a salon at a young age to building a global brand with her husband, navigating alopecia with strength and humor, and creating space for innovation in the beauty industry. We'll talk about branding, business growth, creativity, and the surprising role of gratitude in sustaining success. Whether you're a stylist, salon owner, or simply love hearing powerful stories of resilience and reinvention, this episode will leave you inspired to create boldly and live authentically. Powered by: Spark Pro Global – sparkprosalon.com Follow Kristi! 📧 Email: [email protected] 💻 Salon Website: www.dropdeadsalon.com 💻 Hair Extensions Website: dropdeadextensions.com 📸 Instagram: instagram.com/dropdeadkristi 🎉 Deadfest 2025: dropdeadextensions.com/pages/deadfest25 Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon
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Passion + Purpose: The Path to Salon Success with Jacqueline Rodriguez
In this Brazen & Bold episode, Heather Harris interviews Jacqueline Rodriguez—clean beauty expert, salon owner, and Holistic Salon Academy founder—on creating a sustainable salon that's profitable, non-toxic, and guest-obsessed. Learn how to transition from traditional products to eco-friendly salon systems, lead with conscious leadership, and use neuro coaching + energy healing to shift team culture and retention. We cover scalp health, clean product vetting, avoiding greenwashing, reducing waste, and building a loyal, values-aligned clientele. Perfect for salon owners, beauty pros, and clean beauty lovers exploring green beauty, holistic salon practices, Oway and Innersense routines, and sustainable profitability. Listen for actionable steps you can implement today—without sacrificing results or revenue. Powered by: Spark Pro Global – sparkprosalon.com Follow Jacquelyn! 📧 Email: [email protected] 🌐 Website: https://www.cleanbeautybiz.com/ 📸 Instagram: https://www.instagram.com/cleanbeautybizcoach/ 💼 LinkedIn: https://www.linkedin.com/in/cleanbeautybizcoach/ ▶️ YouTube: https://www.youtube.com/@cleanbeautybizcoach Spark Links: IG: https://www.instagram.com/sparkproglobal/ LinkedIn: https://www.linkedin.com/company/spark-pro-global/ Heather IG: https://www.instagram.com/heather.tantrumsalon
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Secret Service, Sandbags & 3 Seconds of Joy — with Alec Watson
What do gale-force winds, a $600 "little piece of glass," and a last-minute call to photograph two presidents have in common? Today's guest: Alec Watson. In this delightfully unhinged (in the best way) episode of Brazen & Bold, Heather and Alec kick off with a literal gear-rescue mission after a windswept dance shoot, detour through Heather's "iguana phase" chemical peel, and land on some of the wildest behind-the-scenes stories you'll hear this week—like the time Microsoft rang during taxi-in to ask Alec to photograph Obama and the President of China (and why two security teams argued over which memory card he could use). A former rock musician turned award-winning commercial photographer and film-school grad, Alec unpacks: Why fortune favors the bold (and the persistent) How giving people permission changes portraits—and lives Redefining success when the scoreboard says "not this time" The sprinting metaphor: chasing those 3 seconds of pure joy—even if the other 97 hurt It's funny, fast, and full of creative fuel. If you've ever needed a nudge to say "yes," this is it. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/MzgsDMxVIn0 FOLLOW Alec! Email: [email protected] Website: https://www.alecwatson.com/ Instagram: @photographeralecwatson Business IG: @photographeralecwatson LinkedIn: https://www.linkedin.com/in/alec-watson-1ba5447/?originalSubdomain=ca GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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No Excuses, Just Action: Lessons from Bennie Pollard
Ready to be inspired by two women who turned chaos into clarity and built a salon empire with heart, grit, and badass energy? 💥 What happens when you almost talk yourself out of chasing your dream… but then decide to do it anyway? That's exactly the moment Bennie Pollard shares in this episode of the Brazen & Bold Podcast. Heather Harris sits down with this award-winning salon owner, author, and founder of Cool Beauty Consulting to talk about the wild ride from small-town beginnings to building a beauty empire. From backstage at NAHA to launching brands and mentoring stylists, Bennie proves that courage, grit, and a little humor go a long way. Get ready for stories that will make you laugh, nod your head, and maybe even rethink what's possible. You'll hear why his motto is "get out of the car" (spoiler: it's not about driving) and how that bold mindset can transform your salon, your business, and your life. 👉 If you're a stylist, salon owner, or entrepreneur who needs a push to stop second-guessing and start moving, this episode is your sign. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/QvJ7hGVsKRM FOLLOW Bennie! Email: [email protected] Website: https://coolbeautyconsulting.com/ Instagram: @benniepollard Business IG: @coolbeautyconsulting COOL BEAUTY CONSULTING 216 Production Ct. Louisville, KY 40299 Support Center: 502-742-3814 Toll Free: 866-227-4448 [email protected] GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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26
Chaos to Clarity: Rhysa & Abby on Scaling, Sanity & Success
Ready to be inspired by two women who turned chaos into clarity and built a salon empire with heart, grit, and badass energy? 💥 In this episode of Brazen and Bold, Heather sits down with Rhysa Anderson and Abigail Brown of Baddhare Salon and the Bad Hair Alliance. From their early days as stylist + assistant to becoming co-owners of a thriving 3,000 sq. ft. salon, these two share the real story behind juggling motherhood, leadership, and entrepreneurship — all while creating an app that's about to change the beauty industry. We cover: ✨ How to turn breakdowns into breakthroughs with communication ✨ What it really takes to scale a salon business past survival ✨ The power of resilience (and wine by noon when needed 🍷) ✨ Their brand-new Badass Money Map app for salon owners This is more than salon talk — it's about leadership, freedom, and building businesses that thrive without burning out. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/XBVzP7n5YJA FOLLOW Rhysa and Abby! Email: [email protected] [email protected] Website: https://baddhare.com Instagram: absrbrown Business IG: @baddharealliance Telephone no Abigail Brown: (843) 839-1805 Rhysa Anderson: (843) 839-1805 GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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25
How to Balance Salon Success with Team + Client Happiness
Brazen and Bold: Heather sits down with industry legend and changemaker Scott Buchanan—founder of Scott J Salons and President of Intercoiffure—for a conversation packed with wisdom, laughs, and leadership gems. Scott has achieved what few in beauty can: building a brand so strong that team members have stayed with him for 30+ years. Heather dives into his best practices for creating a household name while keeping a loyal, thriving team. From recognizing that each stylist builds their own brand under his umbrella, to the systems that keep everything running smoothly, Scott shares the principles that guide every decision: Is it good for the salon? Is it good for the team? Is it good for the client? He also talks about the power of delegation, surrounding yourself with people who excel where you don't, and why true leadership means letting others shine. 💡 If you're managing a team or looking for ways to grow your business without burning out, this episode is full of bold insights you won't want to miss! ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/lkhL4LYXaMs FOLLOW Scott! Email: [email protected] Website: https://scottj.com/ Instagram: @scottj_dreambuilder_ Business IG: @scottjaveda Facebook: https://www.facebook.com/ScottJMorningsideHeights/ Yelp: https://www.yelp.com/biz/scott-j-aveda-salon-upper-east-side-new-york-2 LinkedIn: https://www.linkedin.com/in/scott-j-buchanan-044290b/ GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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High-Ticket Mindset: Selling Big, Loving Yourself Bigger
This week, Heather sits down with Chris from Self-Made Sales — a powerhouse business coach who helps entrepreneurs realize their true worth, charge what they deserve, and sell their services with confidence. Chris dives into the surprising secret behind high-ticket success: self-love. He shares why leaning fully into your emotions (yep, even the messy ones like anger) is the key to showing up at 100%, hitting your goals, and living your best entrepreneurial life. You'll hear why celebrating your wins matters just as much as learning from your losses — and why brushing over accomplishments is killing your momentum. Chris also unpacks how not dwelling on the "misses" but instead focusing on lessons learned will radically shift your growth. And his biggest game-changer? The Loss Authority Mindset — walking into every challenge believing, "There is always a solution." When you do, your world changes. Whether you're a small business owner, a salon leader, or just someone hungry for a powerful new outlook on life, this episode is your permission slip to dream bigger, charge higher, and love harder. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/sADYGiuZCZ0 FOLLOW Chris! Email: [email protected] Website: https://selfmadesales.com/ Instagram: https://www.instagram.com/selfmadesales/ LinkedIn: https://www.linkedin.com/in/thechriskenney/ GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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23
Don't Ghost Your Leads, Girl: Salon Automation 101
What do you get when you mix marketing brains, salon grit, and a family-run hustle? You get Brynne Travis—Co-Founder of My Salon Concierge and your new favorite automation expert. In this high-energy episode, Heather and Brynne get real about what it takes to actually grow your salon in 2025. Brynne shares how she and her brother Jack turned their own salon experience into a lead-gen machine for salon owners across the country—and why the front desk is your secret weapon for booking more clients, selling more products, and boosting your bottom line. Inside this episode: ⚡ The #1 mindset shift of thriving salon CEOs 📞 Why your front desk is leaving money on the table 🧠 How to automate leads without losing the personal touch 💸 The scary cost of missed opportunities 🙌 And the wild ride of being a woman in business! If you're tired of doing all the things and ready to build smarter—not just harder—this one's for you. 📲 Hit play and let's get bold. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/Jhnl2MijvNE FOLLOW Brynne! Email: [email protected] Website: https://mysalonconcierge.com/about Instagram: https://www.instagram.com/mysalonconcierge/ LinkedIn: https://www.linkedin.com/in/brynne-travis-b308b859/ GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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22
Numbers, Leadership & ChatGPT?! Lessons from a New Salon Owner
Stepping into Ownership: Real Talk with Jennifer In this episode, Jennifer gets real about what it's actually like taking over a salon. From balancing leadership with life to investing in herself through coaching (and even ChatGPT!), she shares the game-changing lessons she's learned. Her #1 tip? Treat your salon like a business. Know your numbers, document what works, and hire with purpose. It's honest, inspiring, and full of "why didn't I do that sooner?" moments. Plus, Jennifer drops gems on team building, systems, and owning your role as a boss. Don't miss this one—and check out her own podcast for more unfiltered insight! ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/lQl0AwxSHU0 FOLLOW Jennifer! Email: [email protected] Website: https://refinedbeautyboutique.com/jennifer/ Instagram: @jenniferjadebeauty Business IG: @refinedbeautyboutique LinkedIn: https://www.linkedin.com/in/refinedbeautyboutique/ GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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21
From Walkout to Winning: Mitch Eubanks on Leading Through the Hard Stuff
Get ready for a wild (and inspiring!) ride on this episode of Brazen & Bold as Heather chats with the one and only Mitch Eubanks—salon owner, leader, and yes… former professional dancer! 💃✂ Before picking up a pair of shears, Mitch was dancing on stages across the country. But his biggest performance came after taking ownership of a salon in Florida—only to experience a full-blown walkout. 😱 Instead of crumbling, Mitch did what true leaders do: he listened, learned, and rebuilt with heart, humor, and a whole lot of humility. This episode is packed with laughter, raw truth, and golden nuggets on how to lead through chaos, earn your team's trust, and come out stronger (and sassier) on the other side. If you're a business owner or team leader—this one's a must! ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/_i02_HRufoo FOLLOW Mitch! Email: [email protected] Website: https://yourmwsalon.com/ Instagram: https://www.instagram.com/mwpops Business IG: @mitchellwadesalon LinkedIn: https://www.linkedin.com/in/mitchellwade?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BO8UgyWnERHaN%2FLeBPAA4wQ%3D%3D GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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20
Turn Your Salon Into a Profit Machine with Ross Loveland
New episode: Heather sits down with Ross Loveland, founder of True Profit Salons and salon owner, who opens up about his lowest lows and how he rose above them. They dive into Profit First — a simple but powerful cash management system that helps salon owners set aside consistent profit, reduce stress, and make smarter decisions. Ross explains why Profit First is a game changer for salons: financial peace of mind, predictable income, confident growth decisions, and a true competitive edge. A must-listen for any salon owner ready to take control of their finances and build a stronger, more sustainable business. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/b4xSUtLd25g FOLLOW Ross! Website: https://trueprofitsalons.com/ Instagram: https://www.instagram.com/rossloveland Business IG: @trueprofitsalons LinkedIn: https://www.linkedin.com/in/rossloveland/ GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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The Power of Yes: Unlocking Joy & Opportunity with Tammie Axworthy
In this inspiring episode of Brazen & Bold, Heather sits down with the incredible Tammie Axworthy — salon owner, Goldwell National Artist, and Fashion Week stylist from Canada. Tammie shares her powerful philosophy: Don't be afraid to try something new. Whether you're a stylist, a business owner, or simply someone looking to step into your next big chapter, Tammie's advice rings true: say yes. You never know what doors might open or what unexpected joy might enter your life when you take that leap. She also dives into how she's built success by truly showing up for her team, supporting her stylists through regular check-ins, and creating a culture of trust and growth. If you're ready to feel inspired, think bigger, and lead with courage, this episode is for you. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/xJr_a5WQnvE FOLLOW Tammie! Instagram for Tammie: @tammieaxworthyhair IG of The Hair Boutique: thehairboutiquebrantfordWebsite: https://thehairboutique.salon/ LinkedIn of Tammie: https://www.linkedin.com/in/tammie-axworthy-609335a6/?originalSubdomain=ca JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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18
Show Up, Be Seen: Unlocking Camera Confidence for Your Brand
Ready to stop feeling awkward on camera and finally show up like the star you are? In this episode of Brazen and Bold, Heather sits down with on-camera coach (and her good friend!) Chris Sulimay, creator of the Elevated On-Camera Intensive, is happening September 6 & 7 in sunny Sarasota, Florida! They spill the secrets to finding your authentic voice, breaking through the fear of being seen, and creating video content that feels natural—and actually fun. Heather also shares her own journey from stiff and over-rehearsed to relaxed and magnetic on camera. 💥 What you'll learn: Why clarity beats perfection every time Simple ways to build real confidence on camera How video can supercharge your brand and connect with your audience ✨ Want to take it even further? Join Chris in Sarasota for his life-changing workshop and finally step into your on-camera power. Spots are limited—sign up now! 🎥 Hit play and get ready to show up and be seen! Sign up: https://sulimayproductions.com/ YouTube: https://youtu.be/b4xSUtLd25g POWERED BY: Spark Pro Global sparkprosalon.com GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! FOLLOW Chris! Website: https://sulimayproductions.com/ Instagram: https://www.instagram.com/chrissulimay/?hl=en YouTube: https://www.youtube.com/channel/UCFjOCnVq32XmT3gQ3EJkD8Q GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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From Clicks to Lifelong Clients: Kati Whitledge & the Magic of MYA ✨
In this Brazen & Bold episode, Heather chats with the unstoppable Kati Whitledge — salon owner, psychology enthusiast, and the brilliant mind behind MYA. Frustrated by the beauty industry's sky-high marketing costs and low client retention rates, Kati set out to flip the script. Enter MYA: the game-changing platform helping salons turn website clicks into loyal clients, capture key data, and supercharge their revenue — all while building trust and community. With over $20 million in revenue generated (and a goal of $50 million by 2025!), MYA is more than just a tool — it's a movement. Get ready to be inspired as Kati shares how she blended her love for psychology and her salon experience to create a powerhouse solution that's shaking up the industry and making hair dreams come true. POWERED BY: Spark Pro Global sparkprosalon.com LET'S CONNECT! YouTube: https://youtu.be/fJ4qQuhF89s Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/ Learn more about MYA! https://joinmya.com/ https://www.instagram.com/join_mya Follow Kati: https://www.instagram.com/katiwhitledge/
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16
Salon Owners, It's Time to Pivot: Hard Truths with Tim Howard
In this episode, Heather sits down with the one and only Tim Howard — hairstylist, salon owner, and tech startup CIO of Vish, the revolutionary color management system shaking up the beauty industry. From behind the chair to behind the boardroom table, Tim shares the wild ride of building a tech company for salons, including the moment he realized his solution helped one salon erase *over \$1 million in debt*. 💸 He doesn't hold back — talking about the brutal lessons, the pivots, and why embracing change (and tough convos!) is non-negotiable for salon owners who want to thrive. If you're ready to hear real talk, big ideas, and how tech is transforming the future of salons — this episode is for you. *Listen now and get inspired to lead boldly.* 💥 POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/UWs_XRDlNWk FOLLOW Vish! Instagram for Vish: @vishsalon Website of Vish: getvish.com LinkedIn Account: https://www.linkedin.com/in/timothy-howard-16860b1b2/ JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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15
Compassionate & Unstoppable: Amber Pope's Leadership Playbook
In this episode of Brazen & Bold, Heather sits down with the powerhouse behind Salon 27, Amber Pope—a salon owner, educator, and industry force who's rewriting the rules of leadership. Amber opens up about how leading with compassion and staying fully present in the salon has allowed her to expand her influence beyond her own four walls. From working with top brands to contributing to game-changing industry solutions, Amber proves that strong values make room for big impact. Tune in as she shares her take on hard conversations, growth through every experience (even the tough ones), and why being real is her secret to success. If you're ready to lead boldly and make waves while staying grounded—this one's for you. Hit play, take notes, and get inspired by Amber's fearless, full-hearted approach to leadership. POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/joU9dn0q9nA FOLLOW AMBER! Amber Pope Instagram: amberpopehair Instagram for Salon 27: salon27az LinkedIn Account: Amber Pope https://www.linkedin.com/in/amber-pope-8b724521?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BNsnF3MUFR9Cp%2FAnpr1EcmQ%3D%3D JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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14
Change is Hard—But So Are You: Salon Takeover Lessons from Bobbi Springer
In this episode of Brazen & Bold, Heather sits down with Bobbi, the powerhouse owner of Allure Salon, to talk about what it really takes to lead through change. Bobbi shares her journey of taking over an existing salon, the challenges she faced bringing in a new culture, and how she overcame resistance with confidence and clarity. From asking the hard questions most leaders avoid to creating team rituals that fuel personal and professional growth, Bobbi drops major gems on leadership, mindset, and performance. If you're a salon owner (or any kind of leader) trying to level up your impact—this one's for you. 🎧 Tune in now and get inspired by Bobbi's bold, no-excuses approach to transformation. POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/GN7xiisTf6Y FOLLOW BOBBI! Allure Beauty: https://www.beautybarallure.com/ Instagram: https://www.instagram.com/beautybar_bobbi Instagram for Allure Beauty: https://www.instagram.com/beautybar_allure/ JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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13
Loyal Clients, Loyal Stylists: The Kip Dodson Blueprint
In this powerful episode, Heather sits down with Kip Dodson—a salon owner, marketing firm founder, and yes, a trained engineer—to unpack how data, systems, and heart can transform your salon business. Kip gets real about stylist turnover: why it happens, why it's inevitable, and most importantly—how to respond like a leader. He shares proven strategies to support your team so they want to stay with you for the long haul. But that's not all—Kip also dives into his *groundbreaking Net Promoter Score (NPS) system* that's helped him skyrocket guest retention. You'll hear how he uses client feedback to drive loyalty, improve operations, and build a brand that clients rave about. 💡 Whether you're an owner, manager, or stylist, this episode is packed with insights you can apply right away. 🎧 Tune in now—this one's a game-changer. POWERED BY: Spark Pro Global sparkprosalon.com Youtube: FOLLOW Kip! LinkedIn: https://www.linkedin.com/in/kip-dodson-4400944?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Salon Website: https://amomentspeace.com/ Dodson Management Consulting: https://dodsonmc.com/ IG: @kipdodson FB: Kip Dodson JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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12
Cash Flow & Exit Plans: Michael Cole's Salon Success Secrets
Get ready for a high-energy, no-fluff conversation with Michael Cole—Certified Financial Analyst, and powerhouse barbershop owner. 💥 In this episode of Brazen & Bold, Michael drops gold on what salons MUST prioritize to seriously increase revenue (hint: it's not just about booking more clients). He also gets real about why every salon—big or small—needs an exit strategy yesterday. Whether you're just starting out or thinking about your legacy, this episode will fire you up with practical steps and a serious dose of motivation. Money, mindset, and your future—it's all on the table. Let's go! 💸💇♀✨ POWERED BY: Spark Pro Global sparkprosalon.com Youtube: https://youtu.be/JPtH8CXpCeU FOLLOW Michael! LinkedIn: https://www.linkedin.com/in/jmichaelcole96?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Website of Michael Cole: michaelcole.nm.com Business Website: http://www.dibarbershop.com/ IG: @j.michaelcole JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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11
The Education Effect: How to Elevate Stylists & Save Your Salon
In this electrifying episode of Brazen & Bold, Heather sits down with the brilliant Cole Thompson—Founder of Elevation H, former Creative Director at Sassoon Academy, and Hanzo Artist—to talk all things education, elevation, and empowerment in the salon industry. Cole, originally from the UK and now based in Las Vegas, shares his powerful journey from London salons to global stages. With his brother still holding it down in the UK and Cole leading the charge stateside, the two have built a platform that makes it easier than ever for stylists to level up their skills and creativity—anytime, anywhere. 💡 In this episode, we dive into: Why education is the antidote to burnout How salons can boost stylist retention and improve the guest experience What inspired the creation of Elevation H—a tool that's changing the game Whether you're tuning in on your smartphone, laptop, or TV, Elevation H goes wherever you go. No excuses. No limits. Just growth. 🎧Stream it now and Get Elevated. Only on Brazen & Bold. YouTube: https://youtu.be/VsjGz1pBDdM POWERED BY: Spark Pro Global sparkprosalon.com FOLLOW COLE Elevation H: https://elevation-h-members.thinkific.com/bundles/elevation-h Instagram: https://www.instagram.com/_cole_thompson LinkedIn: https://www.linkedin.com/in/cole-thompson-74681024a/ JOIN OUR GET EFFICIENT AF CHALLENGE: https://challenge.sparkproglobal.com/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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10
Leading Loudly: Real Talk on Vision, Systems & Getting Sh*t Done with Carrie Barchanowicz
In this high-energy episode of Brazen and Bold, Heather chats with salon owner and total powerhouse Carrie Barchanowicz, who recently took full ownership of Shear Talent—and didn't just survive, she thrived. 💥 Carrie gets real about the behind-the-scenes glow-up: streamlining operations, finding her leadership voice, and transforming her vision into action. She spills the tea on the tools and mindset shifts that helped her delegate like a boss, lead with clarity, and finally tackle those big "someday" projects (spoiler alert: she made them happen 🔥). From the magic of 1:1 meetings to the power of education and next-level team communication, Carrie drops gold for anyone ready to lead with purpose and actually get things done. ✨ If you've ever wondered how to stop spinning your wheels and start leading with intention—this one's for you. Let's go from overwhelmed to unstoppable. 🎧 Press play now—you'll feel like you're in the salon with us! POWERED BY: Spark Pro Global sparkprosalon.com YouTube Link: https://youtu.be/QrwGnXQLNlc FOLLOW CARRIE! Instagram: https://www.instagram.com/carrieb_beauty Instagram for Shear Talent: https://www.instagram.com/sheartalent_salon JOIN OUR GET EFFICIENT AF CHALLENGE LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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9
Burnout, Be Gone: How to Rewire Your Brain for Success — Brigette Sobus
A brand-new episode of Brazen & Bold just dropped—and if you've ever hit a ceiling in your business or felt stuck in hustle mode, this one's for you. In this powerful conversation, I sit down with transformational coach Brigette Sobus to talk about the real reason many leaders stay stuck—and it's not a lack of strategy. Brigette shares how tools like NLP, timeline therapy, and hypnosis help uncover subconscious blocks that quietly drive 95% of our decisions—and how releasing them unlocks real growth. 🎧 Tune in now to hear: How subconscious patterns silently run the show in your business Why burnout and overwhelm don't require harder work—just deeper shifts The exact tools Brigette uses to help leaders double revenue and find clarity Real-life stories of business owners who broke the cycle—and soared If you're a high-performing entrepreneur craving more alignment, ease, and results—this episode is your green light. POWERED BY: YouTube: https://youtu.be/Xe5Ku32x-NU Spark Pro Global sparkprosalon.com FOLLOW BRIGGETTE! Website: https://powerandjoycoachingacademy.com/ Instagram: https://www.instagram.com/brigettesobus/?hl=en Leadership Lab: https://statements-strong.teachable.com/p/the-leadership-lab GIFTS GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/ PROMOS Beauty Leadership Lab May 17th and 18th, 2025 in Ohio with Nikke Le, Brigette Sobus and Bonnie - Industry Experts https://statements-strong.teachable.com/p/the-leadership-lab Invest in an individual ticket for just 1 attendee as an active coaching client and get $100 off of your ticket. Please use the discount code: CClient when you check out to get the Discount https://checkout.teachable.com/secure/137774/checkout/order_vc3pr3hk
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8
Stop Guessing, Start Connecting — Chris Sulimay's Blueprint for Content That Converts
In this powerful episode, Heather teams up with Chris Sulimay, a content and messaging strategist who went from crafting salon stories to guiding high-level leaders and entrepreneurs in building content that actually works. 💡 Chris drops a clear game plan for creating purposeful, platform-specific content that aligns with your goals and speaks directly to your audience. 🔥 What you'll learn: Why practice and reflection are the secret weapons for killer messaging The truth about content: you don't have to film yourself to be impactful Why YouTube is the place for educators, and Facebook still dominates for 45+ audiences In 2025, success is about knowing your goal, audience, and platform — not doing everything, everywhere The golden questions: → Who is this for? → What problem am I solving? → What makes my offer better than the rest? Chris helps you dig into your core offer so you can stop guessing, start connecting, and create content that actually converts. 🎯 Whether you're behind the chair or leading the charge, this episode will leave you clear, confident, and ready to show up strong. Press play—your pathway to content that CONVERTS starts here! YouTube: https://youtu.be/4QNt3SOnIUQ POWERED BY: Spark Pro Global sparkprosalon.com FOLLOW Chris! Website: https://sulimayproductions.com/ Instagram: https://www.instagram.com/chrissulimay/?hl=en Youtube: https://www.youtube.com/channel/UCFjOCnVq32XmT3gQ3EJkD8Q GIFTS GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/ PROMOS Beauty Leadership Lab May 17th and 18th, 2025 in Ohio with Nikke Le, Brigette Sobus and Bonnie - Industry Experts https://statements-strong.teachable.com/p/the-leadership-lab Invest in an individual ticket for just 1 attendee as an active coaching client and get $100 off of your ticket. Please use the discount code: CClient when you check out to get the Discount https://checkout.teachable.com/secure/137774/checkout/order_vc3pr3hk
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7
Stop Reacting, Start Leading: The Smarter Way to Scale Your Business
Ready to trade chaos for clarity—and finally build a business that works for you? In this refreshingly honest and empowering episode, business coach Nicole Roufs shares how sustainable success isn't just about hustle—it's about strategy, calm, and trusting your rhythm. Nicole helps women entrepreneurs get focused, step into their power, and lead their business with intention (not just reaction). You'll learn: - How to shift from survival mode into clarity and confident leadership. - Nicole's signature MOD method—Mindset, Operations, and Data—and how even non-numbers people can use data to plan smarter. - Why business owners shouldn't fear the dips—instead, use them to recharge or ramp up. - How real delegation fuels big-picture moves and reduces burnout. - Why nervous system-friendly business models are the future (goodbye overwhelm, hello peace). Nicole also shares inspiring client wins, like helping a single mom finally be present with her kids and hit her business goals—proof that success doesn't have to come at the cost of your well-being. Whether you're stuck in the weeds, ready to scale, or craving more intention in your workday, this episode will help you focus, recharge, and supercharge your business from the inside out. Press play—your next level starts here. --------- YouTube: https://youtu.be/N9P9kvs8yPg POWERED BY: Spark Pro Global sparkprosalon.com FOLLOW Nicole! Website: https://www.oliveandoakcoaching.com/ Instagram: https://www.instagram.com/coachnicoleroufs/ GIFTS GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/
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6
Want to Add $29K to Your Bottom Line? Emotional Intelligence Is the Hack
Lead with EQ: Emotional Intelligence: Your Ultimate Leadership Hack Think leadership is all logic, strategy, and spreadsheets? Think again. In this episode, we're joined by the brilliant Jay Williams, who's here to drop some truth bombs on why emotional intelligence (EQ) is just as critical—if not more—than IQ when it comes to leading like a boss. Jay makes the case that leadership isn't about being born with the "right stuff"—it's about learning the skills that matter. And spoiler: EQ is at the top of that list. Whether you're a salon owner, team leader, or just trying to grow your business and your impact, your ability to understand, manage, and connect with emotions will determine how far you go. We're diving into the real reason some leaders outperform even the smartest in the room. It's not about titles or talent—it's about self-awareness, empathy, and mastering relationships. Jay shares how to grow your emotional intelligence, build meaningful connections, and become the kind of leader people actually want to follow. Because in business, relationships are everything—and understanding emotions? That's your edge. Whether you're a natural-born leader or feel like you're still figuring it out, this episode will leave you inspired, equipped, and ready to lead with heart and results. Press play and start building your leadership superpower. --------- YouTube Link: https://www.youtube.com/channel/UCdL8Hj0m__7mDalivAMaWUA POWERED BY: Spark Pro Global sparkprosalon.com FOLLOW JAY WILLIAMS! Website: https://thejwco.com/ Instagram: https://www.instagram.com/jaywilliamsco/?hl=en GIFTS GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/ PROMOS Beauty Leadership Lab May 17th and 18th, 2025 in Ohio with Nikke Le, Brigette Sobus and Bonnie - Industry Experts https://statements-strong.teachable.com/p/the-leadership-lab Invest in an individual ticket for just 1 attendee as an active coaching client and get $100 off of your ticket. Please use the discount code: CClient when you check out to get the Discount https://checkout.teachable.com/secure/137774/checkout/order_vc3pr3hk
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5
Million-Dollar Mindset: Building a Team That Thrives
What do thriving salons, motivated teams, and million-dollar revenue all have in common? According to beauty biz coach Justin Gold—it's the magical combo of culture and process. 💥 In this high-energy episode, Justin spills the tea on what it really takes to build a business that runs like a dream and feels like home. Spoiler alert: it's not about being a micromanager or a pushover—it's about striking the perfect balance between empathy and structure. We're diving deep into how to lead with heart and hold your team accountable (yes, both can exist!). Justin shares why clear systems are your salon's best friend, how to ditch the drama by setting expectations early, and why your staff actually craves structure more than you think. He breaks down the difference between guidelines that empower versus rules that restrict, and how the right framework can unleash your team's creativity, confidence, and consistency. Whether you're feeling like the resident firefighter in your business or you're just ready to level up, Justin's insights will have you saying, "Why didn't anyone tell me this sooner?" This episode is your permission slip to stop flying by the seat of your pants and start leading like a boss—with a whole lotta heart. Hit play, and let's build your dream team and bottom line—one system (and dance party) at a time. -------- YouTube Link: https://www.youtube.com/channel/UCdL8Hj0m__7mDalivAMaWUA POWERED BY: Spark Pro Global sparkprosalon.com FOLLOW JUSTIN GOLD! Instagram: https://www.instagram.com/risecoachingconsulting/ Website: https://risecc.com/ GIFTS GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/ PROMOS Beauty Leadership Lab May 17th and 18th, 2025 in Ohio with Nikke Le, Brigette Sobus and Bonnie - Industry Experts https://statements-strong.teachable.com/p/the-leadership-lab Invest in an individual ticket for just 1 attendee as an active coaching client and get $100 off of your ticket. Please use the discount code: CClient when you check out to get the Discount https://checkout.teachable.com/secure/137774/checkout/order_vc3pr3hk
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4
Salon Retention Unlocked: Build a Legendary Team
Think keeping your team happy is all about bigger paychecks? Think again. In this episode, we sit down with the powerhouse behind Nikki Le Consultancy—Nikki Le herself—to dish out the real tea on what actually keeps top talent loyal, high-performing, and in it for the long haul. We're talking about the kind of leadership that makes people want to show up and give their best. Nikki breaks down the invisible perks that build serious team loyalty (hint: it's not about throwing money at the problem), plus how to create a culture your staff brags about on their day off. Then we get into the good stuff: training that actually works. Nikki reveals the three core skills every salon pro needs to truly succeed—and why skipping this part could be what's holding your team back. Oh, and let's talk trust. Because in today's world, trust = currency. Whether it's with your team or your clients, Nikki shares how to build it, earn it, and keep it for life. If you're ready to lead like a boss, inspire your team, and grow a business that doesn't just survive—but thrives—this episode is your blueprint. Hit play and get ready to level up your leadership game. ----------- Youtube Link: https://www.youtube.com/channel/UCdL8Hj0m__7mDalivAMaWUA POWERED BY: Spark Pro Global sparkprosalon.com FOLLOW NIKKI LE! Instagram: https://www.instagram.com/nikkileconsultancy?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Website: https://www.nikkileconsultancy.com/ GIFTS GET A FREE DIGITAL PRESENCE AUDIT - Are you showing up? Find out! https://sparkprosalon.com/contact-us/ LET'S CONNECT! Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/ PROMOS Beauty Leadership Lab May 17th and 18th, 2025 in Ohio with Nikke Le, Brigette Sobus and Bonnie - Industry Experts https://statements-strong.teachable.com/p/the-leadership-lab Invest in an individual ticket for just 1 attendee as an active coaching client and get $100 off of your ticket. Please use the discount code: CClient when you check out to get the Discount https://checkout.teachable.com/secure/137774/checkout/order_vc3pr3hk
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ABOUT THIS SHOW
Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success.Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me aboutthis?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence.Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way.If you're ready to ditch perfection, own your CEO role, and build a
HOSTED BY
Heather Harris
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