Fault Lines

A young medical interpreter picks up the phone at 3 AM in a rural Nebraska hospital and hears a parent learn their child is gone. That moment changed everything for Dr. Ayli Carrero Pinedo. Now a trauma psychologist, founder and CEO of In Alignment Wellness Services, and recipient of the 2022 APA Presidential Citation, she joins Dr. Richard Roman to discuss building trust within systems never designed for the communities they serve, from therapy rooms to veteran groups to institutions dismantling their own equity work. They explore liberation psychology as a diagnostic framework, why coalition-building matters more than ever, and what it costs leaders when asked to act against their values.

Every AI tool that observes you is built on a choice: does it serve you, or does it serve someone else? In this solo companion episode, Richard unpacks the trust architecture behind AI systems across three domains: organizational leadership, higher education, and public institutions. Drawing on Gallup's 2025 data showing manager engagement at historic lows, the 2026 Edelman Trust Barometer's findings on the collapse of institutional trust, and Pew Research on civic confidence, he introduces the "mirror vs. window" framework to evaluate whether AI tools are designed for service or extraction. If you lead people, develop people, or set policy for institutions deploying AI, this episode lays out the trust test every system should have to pass.

Most managers get feedback once or twice a year if they're lucky. Ben Perreau is the founder of Parafoil, an AI-powered leadership intelligence tool that gives managers a real-time mirror after every one-on-one. I In this episode, Ben and Richard dig into the feedback vacuum that stalls most leadership development, why the IC-to-manager transition is where trust breaks down, and what it actually looks like to design an AI tool that serves managers rather than surveilling them. If you lead people or develop the people who do, this one's for you. Find Ben's work at Parafoil.co and connect with him on LinkedIn. 

What happens in a leader's brain in the moment between a trigger and a response? Why does that moment determine whether teams trust each other or fall apart? In this solo follow-up to the conversation with Andrew McNeill of LX Leaders, Richard examines the neuroscience behind reactive vs. responsive leadership, what Google's Project Aristotle and Amy Edmondson's research reveal about psychological safety as a driver of performance, and why vulnerability in leadership isn't about oversharing; it's about calculated courage. The episode also explores fierce compassion (why avoiding hard conversations isn't kindness), research on team charters as a form of trust infrastructure, and why one-off workshops fail where sustained interventions succeed. Includes a five-part Monday Morning Test with actionable steps for individual leaders, teams, and organizations. Guest episode reference: Andrew McNeill, LX Leaders (LXleaders.com)

Andrew McNeill is a leadership coach, mindfulness teacher, and co-founder of LX Leaders, a partnership helping leaders and teams thrive under pressure. A veteran of UK central government, Andrew served as one of the directors leading the national response to the Grenfell Tower tragedy. This experience crystallized how mindfulness practice directly sustains leadership performance in crisis. In this episode, Andrew and Richard explore the fault line between well-being and performance, and why treating them as separate priorities is one of the most damaging assumptions in organizational leadership today. Andrew shares how burnout drove him to a mindfulness practice that unlocked a promotion he'd been chasing for 7 years, why compassion in leadership requires more courage than aggression, and a powerful team exercise that consistently generates authentic human connection in corporate environments. They also discuss how to measure the impact of mindfulness on team trust and retention, the post-COVID backlash against well-being conversations, and why the next decade will demand leaders who can build genuine human connections rather than manage performance. Whether you're a CHRO navigating return-to-office tensions, a senior consultant working with fractured teams, or a leader questioning whether "soft skills" are actually the hardest ones, this conversation offers a practical framework for leading with both presence and accountability. Find Andrew's work at LXleaders.com and connect with him on LinkedIn.

Burnout isn't just about being tired. It's a trust crisis, and the most serious damage happens inside. New research shows 55% of the U.S. workforce is experiencing burnout, a six-year high. But the statistics miss something critical: burnout doesn't just exhaust you. It erodes your confidence in your own judgment. Nearly one in four employees reports that workplace stress has significantly reduced their ability to trust their own decisions. In this solo episode, Richard explores the hidden relationship between chronic workplace stress and erosion of self-trust, drawing on insights from his recent conversation with talent development leader Jeremy Hannah and the latest research on burnout, organizational trust, and recovery. In this episode, you'll learn: Why self-trust is the "operating system" that burnout corrupts, and how that affects every other trust relationship The three-part mechanism: how capacity gaps become internalized failure, curiosity dies, and isolation accelerates the spiral What sabbatical research reveals about recovery timelines (hint: it takes longer than you think) How micro-wins, external feedback, and deliberate curiosity rebuild the neural pathways of self-trust The uncomfortable truth about why employees don't speak up, and what leaders miss as a result Plus: The Monday Morning Test with specific action steps for CHROs, COOs, and individual contributors. Whether you're a senior leader trying to understand why your high performers are quietly disengaging, or a professional who's lost confidence in your own judgment without knowing why, this episode names what's happening and offers a path forward. Research cited: Eagle Hill Consulting Workforce Burnout Survey 2025, Aflac WorkForces Report, Microsoft Work Trend Index, Journal of Occupational and Organizational Psychology, Academy of Management sabbatical research, and more. Companion episode: Interview with Jeremy Hannah, Viante Talent Solutions Connect with Richard: LinkedIn | Substack

What happens when a successful career starts to feel hollow, and you actually do something about it? Jeremy Hannah spent 20 years in talent management and leadership development, advising Fortune 500 companies on culture transformation, talent strategy, and building people-centered organizations. Then burnout caught up with him. Instead of pushing through, he and his wife, Valerie, made an unconventional choice: they sold almost everything they owned and spent a year traveling to over 20 countries. That sabbatical became the foundation for Viante Talent Solutions, the executive coaching and consulting firm Jeremy now runs from Perth, Australia, the most remote major city on Earth. In this episode, we explore: The slow-burn warning signs of burnout (and why losing your curiosity is a red flag) What it takes to trust yourself enough to step away from a stable career How coaches build trust with skeptical executives in early sessions The difference between making someone uncomfortable vs. making them unsafe Why the "light switch moment" in coaching is the most rewarding—and hardest to manufacture Whether you're a senior leader rethinking your next chapter, an HR professional navigating talent strategy, or someone quietly wondering if a career break is worth the risk, this conversation offers a practical, honest look at what reinvention actually requires. Guest: Jeremy Hannah, ACC | Co-Founder, Viante Talent Solutions | viantetalent.com Connect with Jeremy: LinkedIn @jeremybhannah | Instagram @jeremybhannah  

Why do leaders invest in training and change nothing on Monday morning? The knowing-doing gap (the distance between what leaders know about good leadership and what they actually practice) is one of the most persistent problems in organizational life. In this solo deep-dive, Richard argues the gap isn't a training problem. It's a trust problem. Building on last week's Season 3 premiere with leadership consultant Marcy Levy Shankman, this episode pulls in peer-reviewed research on psychological safety, emotionally intelligent leadership, and organizational culture to explore why even the best leadership development programs fail to produce lasting change and what practitioners can do about it. The Big Idea: Organizations spend over $360 billion annually on leadership development, and 75% rate their own programs as not very effective. The research suggests the problem isn't what people learn; instead, it's whether their environment makes it safe enough to act on what they know. Fear-based cultures erode both interpersonal trust and self-trust, creating a feedback loop that no amount of training can break. Three Things You'll Learn: Why the knowing-doing gap is a trust and culture problem, not a knowledge problem, and what a 27,000-person study on psychological safety reveals about why it persists How leaders confuse positional authority with relational trust, and why that confusion starves teams of the safety they need to experiment and grow Four research-grounded principles practitioners can use to start closing the gap: treating the gap as diagnostic, reframing failure as data, auditing the distance between stated values and actual systems, and earning relational trust before expecting behavioral change. Trust for Thought: Think about the last time you knew the right move at work but didn't make it. Was the obstacle really knowledge, or was it something about your environment that made the cost of trying feel too high? Research and sources discussed: Jeffrey Pfeffer & Robert Sutton (The Knowing-Doing Gap), Amy Edmondson (psychological safety), Edmondson & Kerrissey (2024), Adam Grant (Think Again), Marcy Levy Shankman & Scott Allen (emotionally intelligent leadership), Gallup, Edelman Trust Barometer 2025.  

Why do managers struggle to lead change even when they have authority? In this episode, leadership consultant Marcy Levy Shankman explains the critical difference between positional power and relational trust, and why confusing the two is the most common mistake new leaders make. You'll learn the confidence-comfort framework for closing the knowing-doing gap, how to build trust with remote teams, and how to recognize the warning signs of a fear-based organizational culture. Whether you're a new manager, senior leader, or HR professional, this conversation offers practical tools for building the kind of trust that turns compliance into commitment. Topics covered: leadership trust, authority vs. influence, emotional intelligence, organizational culture, team management, the knowing-doing gap, virtual team trust, psychological safety, fear-based culture, change management Key Takeaways Why positional authority doesn't equal leadership influence The confidence-comfort framework for team performance How to diagnose a fear-based workplace culture Two questions every manager should ask in one-on-ones Trust For Thought Ask someone on your team who's stuck: What would make you more confident that you could try this and recover if it doesn't work? What would make you more comfortable experimenting here? Resources Mentioned Emotionally Intelligent Leadership by Marcy Levy Shankman & Scott Allen Think Again by Adam Grant 2026 Edelman Trust Barometer (report) Connect Newsletter: Trust Be Told on Substack New episodes: Every Tuesday LinkedIn: Richard Roman

In the Season Two finale, host Richard Roman looks back across the conversations that (on the surface) spanned wildly different worlds: medieval literature, organizational change, intuitive coaching, higher education, trauma-informed yoga, entrepreneurship, branding, and investigative journalism. But beneath these differences, one theme kept emerging: What do we do when the systems meant to help us are the ones causing harm? What is our role within those systems? Drawing from each guest’s story, Richard presents a narrative about trust, power, institutional design, self-leadership, and the courage required to “stay with the trouble,” borrowing Donna Haraway’s invitation to remain present with complexity rather than flee toward false hope or collapse into despair. The episode closes with three questions for listeners to carry into the new year: Which system in your life is “working as designed," but not designed for you? Who are your "oddkin," the people who help you stay with the trouble? What is one small relational action you can take this week to build trust where you are? Season Two ends with gratitude to the guests who trusted Richard with their stories and to the listeners who have journeyed through another season of this inquiry into trust. Season Three arrives in early 2026. Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this cross-published episode from You’ll Thank Us Later, Christine Wilson sits down with Richard for an open, clear-eyed conversation about the college application process, mainly what influences decisions, what applicants should prioritize, and how to navigate a system that often feels opaque or anxiety-inducing. Richard shares practical insights from his experience in admissions and his ongoing doctoral research on trust in higher education. Together, they explore: Why Early Decision is often misunderstood How admissions officers actually read applications and evaluate essays Which extracurriculars signal authentic engagement, and which ones don’t matter nearly as much as people think How institutional priorities shape outcomes more than “perfect” student profiles Why families should stop comparing their student to everyone else How public and private universities differ in mission, incentives, and evaluation What financial aid offices are really doing behind the scenes For parents, students, counselors, or anyone curious about how admissions decisions get made, this episode offers clarity, calm, and a more trustworthy pathway through a process that can otherwise feel overwhelming. Note: This episode was originally recorded in June 2025.  Keywords college admissions, higher education, trust, financial aid, application strategy, essays, public vs. private universities, student success, education policy, parental guidance Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

Richard sits down with Chris Endersby and Mickey Wilson of Firestarter Collective to explore how identity, differentiation, and trust come together to build meaningful brands and empowered entrepreneurs. Chris and Mickey share the story of how their contrasting professional backgrounds, from social work, academia, and leadership (Chris), to early entrepreneurship, design, and creative direction (Mickey), merged into the Firestarter approach. Their work blends commercial strategy, psychology, deep coaching techniques, and creative expression to help founders uncover what makes their business truly original. They discuss their signature DARE Formula (Differentiation, Authenticity, Resonance, Expression), why trust is always the invisible thread tying brand and behavior together, and how vulnerability, intuition, and clarity shape the strongest brands in B2B spaces. The conversation highlights the tension between creativity and structure, the value of disagreement, how to navigate trust deficits, and what happens when entrepreneurs stop trusting themselves.

In this episode of Trust Be Told, Reem Borrows shares her journey from corporate leadership to executive coaching, where she founded Dreem Coaching and Consulting. She emphasizes the importance of heart-centered leadership, resilience, ethical growth, and self-awareness in shaping strong and trustworthy leaders. Reem reflects on her personal experiences as a Palestinian immigrant and how they influenced her identity, leadership style, and resilience. She highlights the dangers of stagnation in leadership, the value of balancing hard and soft skills, and the necessity of nurturing trust in organizations. The conversation also explores the power of storytelling to humanize leadership and freedom, concluding with insights from Unfollow the Leader (2026) and the responsibility of individuals to create meaningful change.  Takeaways Reem transitioned from corporate leadership to focus on heart-centered leadership. Values-driven strategies are key to fostering ethical growth. Personal experiences play a decisive role in shaping identity and resilience. Stagnation in leadership can limit innovation and growth. Self-awareness is essential for effective leadership and personal growth. Balancing hard and soft skills is critical to long-term leadership success. Human performance can often be optimized without additional resources. Trust in leadership is fragile and must be consistently nurtured and maintained. Storytelling can shift perspectives and resolve conflict. The responsibility for positive change rests with every individual leader. Trust For Thought  "I wanted to focus more on people." "Trust is incredibly fragile." "What is my responsibility?" Keywords leadership, heart-centered leadership, resilience, identity, executive coaching, ethical growth, self-awareness, human performance, organizational trust, diversity in leadership, storytelling in leadership, personal growth Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Sara Goldrick-Rab and Richard tackle the pressing issues of inequality and affordability in higher education. Sara shares her personal journey and insights into how public trust in education has shifted over time, raising questions about accessibility and equity across colleges and universities. The conversation highlights the vital role of community colleges, the importance of flexibility in education, and the need to prioritize student voices in shaping more equitable systems. Goldrick-Rab also advocates for a reimagined approach to higher education, one that emphasizes accessibility, lifelong learning, and student-centered reform. Takeaways Higher education should be accessible to all, regardless of background. Affordability is a central issue that directly impacts student success. Public trust in higher education is declining and must be rebuilt. Community colleges provide essential access and opportunities for diverse learners. The traditional college model is not representative of today’s student realities. Lifelong learning should be normalized and integrated into education policy. Listening to student voices is critical for understanding real challenges. Colleges must adapt to the changing landscape of work and technology. Increased funding and support are needed for community colleges and alternative pathways. Too often, institutions prioritize research funding over the needs of their students. Trust For Thought "This does not have to exist." "We can make college free." "We need to listen to students." Keywords higher education, affordability, inequality in education, community colleges, trust in education, public perception, lifelong learning, education policy, student support, higher education reform, accessibility in education, student success Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

In this episode of Trust Be Told, Shannon Lucas shares her journey in building an innovation program at Vodafone and the challenges that come with driving organizational transformation, including burnout among change-makers. She explores the unique role of catalysts (individuals who spark and sustain change within organizations) and the importance of recognizing, supporting, and empowering them. The discussion highlights how catalysts thrive in ambiguity, why so many transformation initiatives fail, and how organizations can design effective catalyst programs to foster innovation. Shannon also emphasizes the value of self-awareness for leaders, the importance of trust and open communication in organizations, and strategies to empower employees to adapt to change and succeed in transformation. Takeaways Shannon developed an innovation program at Vodafone to drive change. Catalysts are essential for sparking and sustaining transformation in organizations. Burnout is a significant issue for leaders and change agents. Catalysts often operate outside of traditional hierarchies and structures. Self-recognition is critical for catalysts to maintain energy and clarity. Organizations must empower and support catalysts to enable their success. Trust is built through open communication and transparency. Catalysts are comfortable with ambiguity and risk-taking. Over 70% of transformation initiatives fail due to poor management and inadequate support. Well-designed catalyst programs can help organizations achieve success in their transformations. Trust For Thought "Burnout creates no change at all." "70% of transformation initiatives fail." "We need to help, not just bring answers." Keywords innovation, catalysts for change, organizational transformation, burnout in leadership, leadership and trust, technology and innovation, organizational change management, empowerment, community, transformation programs, open communication Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Anne Kim, a journalist, lawyer, and public policy expert, discusses the complexities of poverty in America and the systemic issues that perpetuate inequality. She examines how corporate interests in social services profit from public programs, the challenges low-income individuals face in accessing benefits, and the growing problem of youth disconnection from education and employment opportunities. The conversation also underscores the pressing need for empathy, transparency, and trust in government institutions, highlighting the importance of addressing systemic failures in building a more equitable and sustainable society. Takeaways Anne Kim’s dual background as a journalist and lawyer shapes her perspective on public policy. The earned income tax credit has unintentionally created industries that profit from low-income individuals. Complex government systems often exploit the poor through inefficiency and private intervention. Privatization of social services has enabled corporate control over welfare programs. Youth disconnection is a rising crisis fueled by systemic neglect. The term “abandonment” reflects society’s failure to protect vulnerable populations. Empathy and human connection are essential for rebuilding trust in institutions. Public misunderstanding of the role of bail bonds highlights gaps in the justice system's awareness. Corporate interests often outweigh individual welfare in the policymaking process. Rebuilding trust requires accountability, transparency, and systemic reform. Trust For Thought "Poverty for Profit" "We don't trust poor Americans." "Corporate poverty is a reality." Keywords public policy, poverty in America, corporate welfare, youth disconnection, trust in government, social services, investigative journalism, Ann Kim, economic inequality, anti-poverty programs, systemic failures, welfare reform, access to benefits Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Bernadette Marciniak shares her journey from journalism to founding Solhaus Media, a creative agency that specializes in storytelling for nonprofits and social impact organizations. The conversation explores the power of storytelling in building trust, the systemic trust challenges faced by nonprofits, and the role of media in shaping public perceptions and trust dynamics. Bernadette also discusses the balance between authenticity and aesthetics in visual storytelling, the shifting landscape of journalism, and the growing importance of authentic communication in an oversaturated creative market. Listeners will gain insight into how creatives and storytellers can influence broader conversations about trust, leadership, and social change. Takeaways Storytelling is crucial for fostering trust within society. Vulnerability is a critical component of building authentic trust. Nonprofits often face systemic trust challenges with stakeholders. Media can shift trust dynamics through impactful and ethical storytelling. The guest’s career reflects a deep-rooted passion for narrative and social impact. Founding Soul House Media was a natural extension of their storytelling journey. Leading with integrity is vital in today’s competitive creative market. Authenticity must not be sacrificed for aesthetics in storytelling. Humor and lightness can play a role in restoring trust in institutions. Creatives have a responsibility to utilize storytelling to drive social impact and foster trust. Trust For Thought "I love the idea of a survivor wealth summit." "Memes are storytelling." "I think vulnerability is a part of trust." Keywords storytelling, brand trust, nonprofits, social impact storytelling, media and trust, creative agency, photography, journalism, authenticity in leadership, vulnerability, visual storytelling, creative entrepreneurship Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!   

In this episode of Trust Be Told, Michelle shares her entrepreneurial journey with Richard. It's a journey that began with the founding of a yoga school in 2012. She reflects on the challenges, betrayals, and lessons that shaped her understanding of trust, leadership, and discernment. Michelle explores the intersection of yoga and Christian spirituality, highlighting the transformative impact of forgiveness, emotional healing, and the creation of safe spaces for personal and community growth. She highlights how leadership rooted in reflection, accountability, and spirituality can empower individuals to overcome adversity and pursue their purpose. Takeaways Michelle’s entrepreneurial path began in 2012 with the launch of a yoga school. Trust is foundational in both business and personal relationships. Forgiveness is a powerful lesson that emerges from experiences of betrayal. Discernment in leadership is key to making wise and ethical decisions. Yoga can serve as a tool for healing, empowerment, and transformation. Safe spaces are essential for trauma recovery and community care. Strong leadership begins with self-reflection and accountability. Integrating Christian spirituality and yoga supports deeper personal growth. Every experience, even hardship, can be used as a foundation for growth. Community and collaboration are vital for lasting change and progress. Trust For Thought "I never looked back." "Nothing is ever wasted." "Posture matters." Keywords entrepreneurship, trust in leadership, betrayal, yoga, and spirituality, Christian spirituality, discernment in leadership, forgiveness, healing through yoga, community building, faith and business, leadership growth, safe spaces for healing Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

Richard Roman sits down with his former professor, Shannon Gayk, to explore her latest research on the intersection of medieval literature, environmental justice, and climate change. Her latest book, Apocalyptic Ecologies, explores the ethical implications of these connections. They discuss how medieval texts provide valuable insights into apocalyptic narratives, catastrophe, and community care, offering parallels to today’s climate crisis. The conversation highlights the importance of trust, attention, and sustainability in navigating a fragile world, and how literature can enhance our understanding of disaster, resilience, and the ethics of care. Drawing on both scholarship and lived experience, Richard and Shannon reflect on mortality, community trust, and environmental stewardship, urging listeners to consider how the arts and humanities can shape responses to the climate emergency. Takeaways The arts and humanities play a vital role in discussions of climate change. The environmental catastrophes of the 14th century resonate with today’s climate issues. Medieval literature provides insights into apocalyptic, resilient, and disaster writing. Words like “apocalypse” hold dual meanings: revelation and emergence. Trust in the community and care for the marginalized are essential in times of crisis. Facing mortality can lead to a more meaningful life and increased environmental awareness. Attention and care are critical for building sustainable communities. Reimagining biblical and literary narratives provides new perspectives on today’s crises. The practice of deep attention fosters stronger engagement with the environment. Simple acts, such as walking in nature, can reconnect us with our ecological responsibility. Trust For Thought "Trust is built through attention and care." "We need to learn to die to live better lives." "Leave your phone at home and take a walk." Keywords climate change, medieval literature, environmental justice, apocalypse, apocalyptic literature, ethics of care, sustainability, community, trust, mortality, humanities and climate, environmental catastrophe, ecological storytelling Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. We appreciate your support!

In this episode of Trust Be Told, Sonia Baschez shares her career journey in marketing and brand strategy, highlighting the importance of storytelling and authentic communication in building long-term brand trust. She examines how marketing strategies have evolved, the role of culture in shaping consumer behavior, and why vulnerability is crucial for fostering genuine connections with audiences. Sonia also examines the challenges of navigating marketing trends in the digital age, the rise of social media branding, and how startups can successfully engage consumers through empathy-driven approaches. By emphasizing authenticity and cultural relevance, Sonia makes the case for a more empathetic and transparent approach to marketing that resonates with today’s audiences. For more about Sonia and her work, visit Yapping As A Service (YAAS).  Takeaways Sonia has served as a fractional CMO for startups for nearly a decade. Effective marketing requires clear communication and emotional connection. Brands must understand their audience’s needs to create meaningful engagement. Storytelling in marketing is key to conveying authenticity and trust. The rise of social media has reshaped consumer expectations. Transparency and vulnerability can strengthen brand trust. Cultural relevance is essential for effective marketing strategies. Brands should avoid chasing trends without ensuring a genuine connection. Consumer behavior is unpredictable, necessitating that marketers adapt quickly to meet changing needs. Building trust in marketing requires understanding and empathizing with audiences. Trust for Thought "I'm good at convincing people to like do stuff." "The vibes economy matters." "Don't just say things to say things." Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. I appreciate your support!  Keywords marketing, storytelling in business, brand trust, consumer behavior, marketing culture, marketing trends, authentic communication, startup marketing, marketing strategies, vulnerability in leadership, empathy in marketing, social media branding

In this episode of Trust Be Told, Dr. Kevin McClure reflects on his unexpected journey into higher education leadership and the lessons learned from navigating the challenges of the pandemic. He discusses his book, The Caring University, and how COVID-19 has amplified workload pressures, faculty burnout, and staff stress, all the while accelerating the ongoing effects of the Great Resignation in academia. Dr. McClure emphasizes the critical importance of trust, organizational care, and employee well-being in shaping a sustainable workplace culture. He also shares examples of colleges and universities that are successfully adopting caring practices, illustrating how prioritizing faculty and staff wellbeing directly supports student success. This conversation highlights the need to reassess organizational values, compensation, and culture for the future of higher education. Episode Takeaways Dr. McClure’s entry into higher education was unplanned but transformative. The pandemic increased stress among faculty and staff, reshaping workloads. The great resignation continues to impact higher education institutions. Trust in leadership is essential for building healthy workplace cultures. Employee well-being must be prioritized for organizational success. Institutions need to rethink compensation and organizational care. Change in higher education is happening, though at a slow pace. Faculty and staff well-being has a direct link to student outcomes. Organizations must act in alignment with their stated mission and values. There are successful examples of institutions implementing caring university models. Trust for Thought  "We could be seeing a lot more of this." "Trust is basically everything." "Change is happening all the time." Keywords higher education, Dr. Kevin McClure, The Caring University, pandemic and higher education, great resignation in academia, trust in organizations, employee wellbeing, organizational care, faculty burnout, student success, workplace culture, higher education leadership Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!   

In this episode of Trust Be Told, the conversation explores the vital role of trust in business and marketing, examining how it drives both relationships and long-term success. Richard Roman chats with Gal Borenstein to discuss the founding of The Borenstein Group, highlighting the innovative branding and marketing strategies that set it apart in the competitive digital marketplace. They also address the challenges of adapting marketing approaches across industries, emphasizing the importance of understanding client culture and customer needs. The role of AI in marketing is explored, with insights on how artificial intelligence can enhance human decision-making rather than replace it. The discussion concludes with a focus on building authentic connections, transparency, and trust in the digital age, offering practical takeaways for business leaders, marketers, and entrepreneurs. Takeaways Trust is the foundation of business success and personal credibility. Vulnerability fosters stronger connections and more robust client relationships. Understanding client culture is essential for effective marketing strategies. AI in marketing should be used as an assistive tool, not a replacement for human judgment. Building trust requires a deep understanding of clients and their evolving needs. Effective marketing strategies must be adaptable across various industries. Authentic and transparent communication builds long-term brand trust. The digital age requires focusing on genuine relationships over vanity metrics. Metrics of success should extend beyond likes and clicks to tangible business outcomes. Continuous learning, adaptation, and innovation are vital in a changing marketplace. Trust For Thought "We need to figure that out pretty quickly." "AI is not a replacement for human judgment." "The ad is not the product." Keywords trust in business, marketing strategies, AI in marketing, Bornstein Group, business communication, digital marketing, vulnerability in leadership, innovation in marketing, client relationships, branding strategies, authenticity in business, digital transformation Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

In this conversation, Richard Roman and Genevieve Pitturo connect to discuss her fascinating journey from a corporate executive to the founder of the Pajama Program, emphasizing the importance of trust, vulnerability, and compassion in leadership. She discusses the challenges of stepping away from a successful career to pursue a mission that aligns with her heart's calling, the significance of building trust with donors and partners, and the impact of human connection in fostering a positive organizational culture. Genevieve also highlights the lessons learned from her experiences and the importance of leading with love and empathy. Takeaways The moment of inner truth can change your life. Trusting yourself is the biggest hurdle in leadership. Building trust requires vulnerability and compassion. Leadership should focus on inspiring others, not controlling them. Creating a culture of trust enhances team dynamics. Personal stories can foster deeper connections in leadership. Empowerment stems from understanding and supporting one another. The nonprofit sector operates with the same business principles as the corporate sector. Leading with love can transform workplace culture. Legacy is about the impact you leave behind. Trust for Thought "I felt like I was channeling her." "I teach leading with love." "People want to have fun at work." Keywords trust, leadership, self-discovery, nonprofit, Pajama Program, vulnerability, compassion, human connection, legacy, empowerment Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

In this episode of Trust Be Told, Alex Amorosi shares his transformative journey from yoga teacher to intuitive healer, exploring the intersection of healing, astrology, energy work, and emotional awareness. That authenticity has now grown into The Subtle Universe. Alex reflects on his experiences with sensitivity, self-trust, and personal transformation, offering insights into how spiritual practices can support growth and well-being. The conversation highlights the importance of establishing trust with clients, the significance of energetic protection in clearing emotional baggage, and Alex’s transition from skepticism to embracing astrology as a powerful tool for self-discovery and navigating life's transitions. Through his story, Alex illustrates how intuitive coaching can guide individuals through change, providing deeper access to healing and inner wisdom.  Takeaways Alex’s journey includes 20 years as a yoga teacher before becoming an intuitive healer. Identifying as a highly sensitive person shaped his life and work. Sensitivity can create challenges like anxiety and people-pleasing tendencies. Astrology helps map out life cycles and transitions as a tool for self-discovery. Building trust with clients is essential for meaningful and lasting healing. Energetic protection techniques can help release emotional and spiritual burdens. Skepticism about astrology can shift through personal growth and experience. The astrology chart serves as a roadmap for transformation and awareness. Self-trust is key to personal healing and spiritual development. Intuitive coaching opens pathways to guidance and deeper self-understanding. Trust For Thought "I think we all do." "Astrology is really just about cycles." "Trust that I'm worth healing." Keywords healing, intuition, astrology, energy work, emotional awareness, personal transformation, trust, self-trust, sensitivity, spiritual coaching, metaphysics, life transitions, intuitive healing, yoga and spirituality, self-discovery Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

In this episode of Trust Be Told, host Richard Roman shares his personal journey and motivations behind launching the podcast, diving into the importance of trust in institutions, leadership, and community life. Richard reflects on key lessons from past guests, exploring how trust is built, broken, and repaired across organizations and society. He emphasizes the role of authentic leadership, self-trust, and community engagement in rebuilding public confidence, while addressing the challenges leaders face in earning credibility. Richard also shares the future direction of the podcast, including more solo episodes and personal stories that highlight the everyday dynamics of trust. Takeaways Trust shapes institutions, communities, and personal relationships. Building trust requires intention, consistency, and accountability. Trust often breaks down in the gap between words and actions. Trust is a dynamic concept; it requires daily practice and ongoing reinforcement. Leaders cannot build trust with others without first cultivating self-trust. Trust is both deeply personal and inherently political. Authentic leadership is grounded in integrity and self-awareness. Community engagement is essential for rebuilding trust in institutions. Trust is not automatic; instead, it is a negotiated space that must be earned. The podcast is designed to serve as a platform for honest and critical conversations about trust. Trust for Thought "Trust is a muscle that you have to build." "Trust isn't static; it's always evolving." "Trust is personal; it's political." Keywords  trust, leadership, institutional trust, community engagement, podcast on trust, authenticity, self-trust, social commentary, higher education, personal journey, building trust, organizational leadership Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Richard Roman speaks with Jo Newell, a leader and entrepreneur, about the multifaceted role of trust in leadership. Jo shares her journey, emphasizing the importance of building trust through consistent actions, effective communication, emotional intelligence, and authenticity. The conversation examines the challenges of imposter syndrome, particularly for women and underrepresented leaders, and underscores the importance of representation in leadership. Jo also discusses common misconceptions about trust, the importance of executive presence and public speaking in establishing credibility, and the need for ongoing commitment to building trust within organizations and communities. For more about Jo's work, visit Monday Strategies and Drop The Mic. Takeaways Trust is alignment between what you say and how you make others feel. Building trust requires daily consistency, accountability, and performance. Imposter syndrome impacts many professionals, especially women in leadership roles. Trust must be intentionally maintained and should never be taken for granted. Effective communication is key to building and sustaining trust. Representation in leadership matters, but it must be backed by meaningful action. Self-trust is essential for overcoming imposter syndrome and building confidence.\ Navigating challenges requires clarity, resilience, and emotional intelligence. Trust can be broken in any interaction, requiring continuous effort to repair. Confidence in leadership is built over time through credibility and connection. Trust For Thought "If you look good, you feel good." "Imposter syndrome is real." "You have to commit to trust every day." Keywords trust in leadership, communication skills, imposter syndrome, executive presence, underrepresented leaders, emotional intelligence, self-trust, credibility, public speaking, women in leadership, authenticity, confidence, representation in leadership, building trust Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Richard Roman sits down with Kyle Hagge, Chief of Staff at Morning Brew Inc., who shares insights into the company’s innovative approach to business news and digital media. He emphasizes the importance of community building, trust, and transparency in today’s fast-changing media landscape. Kyle discusses the challenges and opportunities of AI in journalism and content creation, the critical role of local media in strengthening civic engagement, and the significance of building authentic connections with audiences. He also offers advice on career growth, overcoming imposter syndrome, and developing practical leadership skills. The conversation highlights why adaptability and transparency are essential for success in both personal and professional development. Takeaways Morning Brew’s unique format and tone engage younger, digital-first audiences. Building trust in media requires consistency, authenticity, and transparency. Community building fosters loyalty and long-term audience engagement. AI in content creation enhances efficiency but must be applied responsibly. Effective leadership means being transparent, communicative, and people-focused. Understanding how your role impacts organizational success is crucial for career growth. Imposter syndrome is common, but confidence and resilience drive progress. Local news media play a vital role in strengthening civic trust and fostering community engagement. Gaining diverse career experiences early builds long-term professional success. Business education should focus on practical, real-world applications. Trust For Thought "We made news not boring, really fun to read." "Do what you say you're going to do." "Local media can drive civic engagement effectively." Keywords Morning Brew, digital media, business news, community building, trust in media, AI in journalism, career growth, local news, civic engagement, business education, transparency in media, imposter syndrome, content creation, leadership in digital media Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Michelle Magnetti, HR strategist and co-host of The WellNest Podcast, draws on her extensive background in talent acquisition and recruitment strategy to discuss how hiring practices are evolving in today’s workplace. She examines the impact of remote work, organizational trust, and positive leadership on recruitment and employee engagement. As the founder of Magneaux, Michelle highlights the balance organizations must strike between efficiency and human connection in hiring, the growing importance of personal branding for job seekers, and the role of leadership in shaping organizational culture. The conversation also addresses pressing challenges, such as recruiter overwhelm, job application ghosting, and the impact of AI in hiring, offering actionable insights for leaders, recruiters, and candidates navigating the modern workplace. Takeaways Trust in organizations is more challenging to build, but it is more important than ever. Talent acquisition has shifted from transactional hiring to strategic recruitment. Candidates now have more leverage and control over job opportunities. The human element in hiring remains essential, even with AI-driven processes. Positive leadership fosters engagement and a healthy work culture. Building trust between recruiters and hiring managers is critical to success. Low turnover and strong employee engagement signal a culture of trust. Transparent communication helps restore confidence in the hiring process. Ghosting candidates is a growing issue that undermines organizational trust and integrity. Personal branding is a powerful differentiator for job seekers in a competitive market. Trust for Thought "Trust in organizations is really hard." "You have to create your own brand." "You are valuable, you are worthy." Keywords trust in organizations, leadership, talent acquisition, hiring process, remote work, positive leadership, organizational culture, job seeking, recruiter challenges, personal branding, ghosting in hiring, employee engagement, AI in recruitment, workplace trust Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Richard Roman sits down with Dr. Laurie Shanderson, CEO of Accreditation Insights, a leading voice in higher education accreditation, to unpack the critical role of trust, transparency, and accountability in shaping institutional quality. They explore the implications of recent executive orders on accreditation, common misconceptions about accreditation, and its dual role as both a tool for quality assurance and consumer protection. Dr. Shanderson also discusses the challenges colleges and universities face in meeting accreditation standards, the importance of constructive collaboration between institutions and accreditors, and the need for innovation in accreditation practices. The conversation highlights the evolving landscape of higher education, the role of leadership and equity in accreditation, and why trust is central to sustaining institutional legitimacy. Takeaways Trust is a human foundation of leadership in higher education. Accreditation is crucial for ensuring the quality and effectiveness of educational outcomes. Accreditation should function as a collaborative, not adversarial, process. Misconceptions about accreditation often undermine its perceived value. Institutions can strengthen outcomes by using constructive feedback from accreditors. Transparency is the key to rebuilding public trust in higher education. Accreditation can help institutions effectively navigate systemic challenges. Leadership in higher education requires honesty, equity, and accountability. Innovation in accreditation is necessary to adapt to changing educational needs. Students should look for accredited programs to ensure career readiness and value. Trust for Thought "Trust isn't just some abstract concept." "You have to care about the institution first." "Accreditation should incentivize innovation." Keywords trust in education, higher education accreditation, leadership in higher education, diversity, equity, and inclusion (DEI), quality assurance, accreditation standards, education policy, institutional trust, innovation in education, transparency in higher education, accreditation process Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Ben Cecil from Third Way reflects on his path into higher education policy, focusing on accountability, transparency, and the federal government's role in driving student success. He emphasizes the urgent need to rebuild public trust in higher education. He emphasizes the need for colleges and universities to communicate their value more effectively to students, their families, and the broader community. The conversation explores the challenges faced by first-generation students, the long-term impact of COVID-19 on higher education, and the policy reforms required to support student success and economic mobility. From expanding Pell Grants to strengthening wraparound services, Ben outlines how institutions can regain trust, improve completion rates, and ensure that higher education fulfills its promise of upward mobility. Takeaways Accountability in higher education is a complex, nuanced, and essential concept. Federal government involvement is key to ensuring institutional accountability. Public trust in higher education has declined, but the value of a degree endures. Transparent communication is necessary for rebuilding public trust. First-generation students face unique challenges that require tailored support. Policies must prioritize completion rates to strengthen trust in higher education. COVID-19 reshaped student experiences and institutional operations. Economic mobility should remain a central focus for colleges and universities. Institutions must prioritize student outcomes over prestige rankings. Wraparound supports are vital for all students, not just underrepresented groups. Trust for Thought "Accountability in higher ed is such a complex issue." "Transparency is key to restoring public trust." "We need to focus on economic mobility in higher ed." Keywords higher education, accountability, transparency, public trust, student outcomes, federal government, policy reform, first-generation students, COVID-19 and education, economic mobility, Pell Grants, higher education policy, student success, institutional trust Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

Summary In this episode of Trust Be Told, Dr. Bridget Burns reflects on her transformative journey in higher education, sharing how collaboration, trust, and empathy are essential for redesigning student experiences. She emphasizes the urgent need for accountability, transparency, and innovation within colleges and universities, while addressing both the challenges and opportunities faced by today’s educational leaders. The conversation explores the future of student success, career readiness, and the integration of technology in higher education. As the founder of the University Innovation Alliance (UIA), Dr. Burns highlights how institutions can build greater trust by acting as true partners to students, embracing adaptability, and prioritizing student-centered approaches to learning and leadership. Takeaways Dr. Burns struggled in high school but found academic transformation in college. Her time at Oregon State University was pivotal in shaping her career. Collaboration and trust are cornerstones of student and institutional success. Empathy must drive efforts to redesign student learning experiences. Higher education must remain accountable for measurable student outcomes. Public trust in higher education is declining for valid reasons and must be rebuilt. Institutions should act as partners, not gatekeepers, in student success. Transformative leaders in higher education must commit to longer tenures. AI and technology should be embraced as tools for innovation and redesign. The future of higher education demands adaptability and a strong emphasis on meeting student needs and fostering career readiness. Trust for Thought "We need everybody pulling together." "Empathy is the first step of design." "You can't pay people to transform." Keywords higher education, student success, leadership in education, collaboration, trust in institutions, educational innovation, accountability in higher education, empathy in teaching, career readiness, redesigning education, technology in education, institutional transparency Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Christine Wilson shares her journey from traditional sales to founding M2M Consulting, a digital marketing agency specializing in influencer marketing, consumer trust, and brand strategy. She unpacks the evolution of digital marketing and social media, explaining how authenticity has become essential for building trust with today’s consumers, especially Gen Z audiences. Christine also dives into the impact of influencer marketing, the challenges and opportunities of AI in digital marketing, and the common mistakes small businesses make when designing their marketing strategies. From the power of video content to the importance of transparency, this conversation highlights what businesses need to know to succeed in a rapidly changing digital landscape. Takeaways Trust is the foundation for connecting with Gen Z and digital-first consumers. Influencer marketing has evolved far beyond early mom blogger campaigns. Authenticity in marketing is crucial for building long-term consumer trust. AI in marketing brings new opportunities and risks that brands must navigate. Video content is one of the most effective tools for engaging younger audiences. Small businesses must create a realistic marketing budget to compete online. Quality content outperforms quantity on social media platforms. Going viral is not a strategy; it’s an outcome, not a guarantee. A strong team culture supports both productivity and consumer trust. Listening to and acting on consumer feedback is critical for influencer success. Trust for Thought "Trust is everything, especially Gen Z." "You have to put in the time and the energy." "Talking is my favorite thing to do." Keywords digital marketing, influencer marketing, social media strategy, brand trust, consumer trust, AI in marketing, marketing trends, authenticity in marketing, consumer behavior, small business marketing, M2M Consulting, Gen Z marketing, video marketing, marketing strategy Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!

In this episode of Trust Be Told, Katie Steen-James shares her journey as an advocate in higher education, highlighting the evolving role of public trust in institutions and the growing need for communication, transparency, and collaboration. She discusses the challenges that higher education leaders face when engaging with students, lawmakers, and stakeholders, and how open-source technology and AI are shaping the future of education policy and innovation. The conversation also examines the power of personal stories in advocacy, the impact of polarization on institutional trust, and strategies for rebuilding trust in public institutions during periods of political and social change. Whether you are an educator, policymaker, or advocate, this episode offers insight into the future of trust, advocacy, and leadership in higher education. For more about Katie's work, visit the Open Source Initiative (OSI).  Takeaways Advocacy in higher education often begins with undergraduate students. Public trust in institutions is shifting and challenged by polarized politics. Engagement with students is a cornerstone of building long-term trust. Open source technology is reshaping education, innovation, and policy. Effective communication strategies must adapt to the changing landscape of trust. Personal stories can drive advocacy efforts more powerfully than data alone. Transparency is non-negotiable for building credibility with stakeholders. AI in education is still emerging, and its role in trust-building is critical to define. Stakeholder collaboration across sectors yields stronger, more sustainable solutions. Rebuilding trust requires time, authenticity, and genuine engagement. Trust for Thought "Trust is built on vulnerability." "You don't have to trust equally." "Trust is a learned experience." Keywords higher education, public trust, advocacy, open source technology, communication strategies, transparency, AI in education, stakeholder engagement, policy and politics, student advocacy, institutional trust, collaboration in education Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!   

In this episode of Trust Be Told, Erin Seheult shares her personal journey into authentic leadership and the everyday habits that shape effective leaders. As the CEO of WITH Leadership, Erin examines how self-awareness, personal values, and vulnerability significantly impact decision-making, trust-building, and organizational success. The conversation highlights how leaders can intentionally foster trust and community within organizations, overcome common misconceptions about leadership, and build cultures where people feel seen and valued. Erin also underscores the importance of teaching leadership skills and community values from a young age, making this episode a must-listen for anyone interested in leadership development, transformational leadership, and creating stronger communities. Takeaways Leadership is shaped by consistent habits, not just personality traits. Self-awareness is essential for effective leadership and growth. Vulnerability strengthens decision-making and leadership effectiveness. Trust is built through intentional actions and relationships. Strong communities are at the heart of successful leadership. Teaching the importance of community should begin at a young age. Authentic leadership aligns personal values with organizational goals. Good decision-making is informed by self-reflection and community input. Leaders can overcome imposter syndrome with awareness and practice. Overemphasis on individual achievement can undermine community trust. Trust for Thought "You're a leader, so I want you to help me." "Imposter syndrome is a real thing." "Self-awareness is understanding who you are." Keywords leadership, authentic leadership, transformational leadership, leadership development, decision-making, trust in leadership, vulnerability in leadership, community building, self-awareness, leadership habits, personal values, organizational culture, effective leadership strategies Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

In this episode of Trust Be Told, Richard Roman speaks with Rod Snyder to examine the intersection of agriculture, climate change, and sustainability, with a focus on how trust influences collaboration among farmers, government agencies, and the private sector. The conversation highlights the role of stakeholder engagement in advancing environmental policy, the challenges of climate adaptation in rural communities, and the importance of building trust across diverse perspectives. Drawing on his two decades of experience, including his prior role as the Senior Advisor for Agriculture to the EPA Administrator, Rod discusses how farmers are innovating to address sustainability challenges, why genuine investments in climate solutions are essential, and how incremental policy progress can drive meaningful change. This episode provides insights into the future of farming, food systems, and environmental policy in a rapidly evolving world. For more about Rod's work, visit Junction Strategies.  Takeaways Trust takes on different forms depending on the context of the work. Farmers continually adapt, innovate, and lead the way in climate solutions. Collaboration requires the private sector to take an active role in this effort. Climate conversations must be framed in terms of people and communities. Genuine and consistent investments in sustainability are non-negotiable. Progress depends on engaging with diverse stakeholders and rural voices. The sustainability conversation needs to expand beyond narrow policy debates. Real change happens through incremental, measurable steps. Skepticism toward sustainability efforts is rising, making trust more critical. Building trust in agriculture and climate action requires time, effort, and transparency. Trust for Thought "Farmers are constantly adapting and innovating." "We need to broaden the sustainability conversation." Keywords agriculture, climate change, sustainability, trust, environmental policy, rural communities, farming practices, stakeholder engagement, climate adaptation, food systems, technology transfer, government policy, private sector, sustainable development Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support!  

In this inaugural episode of Trust Be Told, host Richard Roman speaks with Sarah Glenn, an experienced coach and leadership development expert, to explore the multifaceted aspects of trust in personal life, professional growth, and institutional leadership. Together, they explore how self-trust fuels resilience, why vulnerability is the foundation of authentic relationships, and how trust shapes decision-making in business, higher education, and society. Sarah reflects on her journey into becoming the CEO of Completely Coaching, sharing stories of transformation and moments when trust became a catalyst for change. The episode also explores the decline of public trust in institutions, the role of coaching in helping individuals discover their inner compass, and the ongoing challenge of maintaining trust in an era characterized by social media, uncertainty, and rapid change. Takeaways Trust is not abstract: it’s the foundation of human connection and leadership. Building trust requires vulnerability, courage, and openness. Personal trust is rooted in vulnerability, while professional trust is built on reliability and consistency. Self-trust is essential for both personal and professional success. Early life experiences deeply influence how we give and receive trust. Declining institutional trust reshapes communities, workplaces, and higher education. Coaching empowers clients to build self-trust and uncover their own answers. Firm boundaries are essential for sustaining healthy, trusting relationships. Coaching often involves transformative breakthroughs that repair broken trust. Trust for Thought "Trust is built on vulnerability." "You don't have to trust equally." "Trust is a learned experience." Keywords trust, coaching, self-trust, personal growth, professional development, leadership, vulnerability, relationships, higher education, institutional trust, social media, coaching strategies, trust building, trust repair Stay Connected If this episode resonated with you, here are a few ways to stay connected and go deeper: 📩 Substack – Read essays and reflections that expand on each episode at Trust Be Told on Substack. ▶️ YouTube – Watch clips, shorts, and full conversations on the Trust Be Told YouTube channel. 📲 Instagram – Join the conversation and see behind-the-scenes stories at @trustedpod. 🌐 Website – Explore resources and download The Trust Toolkit at Trusted Arc Labs. And don’t forget to follow, rate, and review the podcast wherever you listen. Thank you for your support! 

What does trust mean to you? Is it a feeling? A decision? Or something you only notice when it’s gone? Get an inside look at Trust Be Told, premiering March 20th!  Hosted by Richard Roman, this show dives into the real stories behind trust in relationships, business, leadership, and society. Subscribe now and join us on this journey. Because trust isn’t just an idea—it’s the foundation of everything that works. New episodes launching soon!