The Fairer Finance podcast

In this week's episode, we look at the fast growing world of prediction markets - which have caught fire in the US over the past two years. While neither of the two big US players have launched in the UK yet - there are already plenty of UK markets to bet on, with UK investors getting access to the platforms using VPNs. The FCA included the market on its lists of perimeter risks earlier this year, and the Gambling Commission is also on standby. But what could these products mean if they catch on in the UK - and is the FCA's ban on retail binary options enough to stop them offering markets on UK financial assets and events?In the second half of today's show, we talk about the FCA's latest consultation and discussion papers into the Consumer Credit Market. While the review of the Consumer Credit Act is still making its way slowly through the Treasury, the FCA already has the ability to make changes to the rules around some of the information that is given to customers when they're taking out a loan. Its latest papers highlight the lack of understanding around APR and make some suggestions for some amends. We explore all the detail behind the latest papers.At the end of the show, there's a very quick update on the challenges to the FCA's motor finance redress scheme.  Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we take a look at the detail behind the FCA's motor finance redress scheme. With up to £7.5bn of compensation due to be paid out to customers, it's the biggest mass redress scheme since PPI. We discuss some of the complex decisions the regulator had to make in deciding how much customers were owed - as well as what the scheme tells us about the FCA's current direction of travel. In the second half of the show, we discuss the FCA's recent Open Finance roadmap. While Open Banking has been slow to develop, the regulator is keen to see the concept extended to other parts of the financial services industry. We discuss what's in the new plans and what the possibilities might be as Open Finance develops.Finally, we touch briefly on the Government's recent paper into investment risk warnings.  Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we take a look at the latest detail from the Treasury and FCA around the reform of the Financial Ombudsman Service. The Treasury has confirmed it plans to impose a 10-year time bar on complaints, as well as give itself new powers to hire and fire the chair and chief Ombudsman of the FOS. It is also considering whether to exclude the Consumer Duty and other principles from FOS decisions. In the second half of the show, we discuss the FCA's proposals to introduce a new tier of financial advice - simplified advice. Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we take a look at the first of the FCA's new regulatory priority updates - which it plans to publish in each sector once a year. The first three to go live are insurance, consumer investments and pensions. We discuss what's in the documents - and whether these new publications will materially reduce the burden for industry compliance teams.In the second half of the show, we discuss the latest developments in the financial inclusion space. It's four months since the Government published its financial inclusion strategy, and over the last few weeks, the Treasury Select Committee has been scrutinising it with a new inquiry. We discuss what's been happening in the hearings and what the final report might mean for the Government's direction of travel in financial inclusion. Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we start with a discussion about the FCA's latest proposals for the Credit Information market. These are the final stages of a market review that began almost seven years ago. We dive into the detail.In the second half of the show, we take a look at the draft Buy Now Pay Later rules which are due to come into force in July. With Consumer Credit Act reform continuing to move at snail's pace, the BNPL rules - with a lighter touch on disclosure - may be an indication of what's to come for the rest of the sector. Email us your questions and suggested topics for discussion to [email protected]

In this special edition of the Fairer Finance podcast, we're delighted to be joined by chief executive of the Financial Conduct Authority, Nikhil Rathi.We have a wide ranging conversation with Nikhil, covering everything from the FCA's changing approach to rule-making and enforcement, through to its relationship with Treasury and the forthcoming motor finance redress scheme.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we talk about the conclusions of the FCA's recent premium finance market study. Unusually, the final report recommends no market changes and side-steps some of the major problems in the market. In the second half of the show, we discuss a new case against Apple which was recently filed in the Competition Appeal Tribunal. The case is being brought by none other than Fairer Finance's own James Daley (under the banner of James Daley Class Representative LLP) and concerns how Apple implemented its mobile wallet into the UK market.Email us your questions and suggested topics for discussion to [email protected]

In our latest episode, we start with a look at the interim report of the FCA's protection market study.Later in the show, we discuss Sheldon Mill's review into the impact of AI in financial services.And we wrap up with a look at the CMA's latest commitment to review and potentially scrap 60% of regulatory decisions. Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we start with a look at the latest pensions value for money proposals released by the FCA - which include a new RAG rating with two different shades of green.In the second half of the show, we look ahead to what is coming up across the rest of 2026, including making some predictions. We also look back at how James got on with his 2025 predictions (spoiler alert - not great!).Email us your questions and suggested topics for discussion to [email protected]

In our last episode of 2025, we take a look at the FCA's response to the Which? super-complaint about home and travel insurance. While there's no market study, the FCA has committed to follow up with more work looking at the link between sales journeys and claims outcomes. We discuss the response in detail and what it means for the industry.In the second half of the show, we discuss the FCA's latest mortgage market reforms, as well as their new regime for regulating cryptocurrency.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we start by unpacking a number of new FCA papers designed to get more people investing. As well as simplifications to the disclosure rules, the FCA published a new discussion paper looking at how to change consumer attitudes towards investing. We also discuss the near final Targeted Support rules, published on the 11 December.In the second half of the show, we discuss the FCA's motor insurance taskforce report, and look ahead to its response to the Which? super-complaint.Email us your questions and suggested topics for discussion to [email protected]

In this special Budget edition of the podcast, we take a look at the headlines and relevant news for the financial services sector in this week's Budget. After months of speculation about major changes to the Isa and pensions system - what changes were actually announced?As ever, Eve, James and Tim catch you up with their analysis. Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we take a look at the FCA's recent activity in the Contracts for Difference market. The regulator's review of the sector unveils some poor practice and sends a warning shot to the market.In the second half of the show, we take a look at new research from Fairer Finance focusing on hollowing out in the general insurance market. A number of pet insurers now have low underlying limits which cap payouts on some of the most common costs. While travel insurers increasingly have high excesses that are barely more than the cover limits. We consider what the regulator could do to reverse the race to the bottom on quality.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we take a look at the Government's new financial inclusion strategy. With recommendations to improve access to banking, credit and insurance - there are some initiatives to be welcomed, but the recommendations are fairly meek.In the second half of the show, we look at the FCA's recent multi-firm review focusing on consolidation in the financial advice sector.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we look at how AI is being used in financial services and how it might involve in future. We follow the recent discussion between MPs and financial regulators on the topic in the House of Commons and talk about some of the risks as well as the opportunities. Staying in Westminster, we take a brief look at the House of Lords Financial Regulation Committee - and its recent inquiry into Car Finance, where many of the members appeared to have conflicts of interest.And finally, in the second half of the show, we look at the latest FCA Value Measures data. Claims paid as a percentage of premiums are falling in most sectors. But not in GAP insurance, where insurers are now paying out more than they're taking in. We delve into the detail of the numbers and discuss what they might mean. Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we discuss the detail behind the FCA's proposed motor finance redress scheme. While millions of consumers could be in line for compensation, some consumers are unhappy with the design of the scheme.In the second half of the show, we look at the FCA's latest consumer duty updates, and it's work plan for the year ahead. With Buy Now Pay Later being brought into FCA regulation and the Consumer Credit Act under review - the FCA is kickstarting a review of its credit disclosure rules. We discuss what changes we might see, and also talk about Nikhil Rathi's recent letter to the Chancellor and what he meant by the phrase "rebalancing risk".   Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we start with a look at Which?'s super-complaint into the home and travel insurance markets. Fairer Finance supported Which? with its analysis, and shares its concerns. But it's likely to have gone down like a lead balloon at the FCA, where resources are stretched and management are being told to focus on the Treasury's pro-growth, deregulation agenda.In the second half of the show, we look at the FCA's latest consultation into regulation of the crypto currency market. The regulator floats the idea of not applying the Consumer Duty to crypto currency markets. Is this the first signal that it is softening on its commitment to the Duty? Email us your questions and suggested topics for discussion to [email protected]

What's the Fairer Finance podcast about and who is it for? Email us your questions and suggested topics for discussion to [email protected]

We're back from a summer break - starting season 2 with a look at the Supreme Court car finance ruling. We explore what it means for the industry and for consumers.In the second half of the show, we look back at the news stories from the past few weeks - including what the new Economic Secretary might mean for Government financial services policy. We also take a look forward to what's coming up over the Autumn and Winter. Email us your questions and suggested topics for discussion to [email protected]

This week, we are dedicating the whole episode to insurance. Last week, the FCA published a raft of papers around the general insurance market - from the premium finance market study interim report through to its review of the general insurance pricing practices remedies.We unpack what was in the FCA papers and what these might mean for industry and consumers.In the first half of the show, we discuss Fairer Finance's new report into insurance pricing, which calls on the FCA and government to make a number of changes to the market.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode we discuss the Leeds reforms announced by the Chancellor on 15 July. These included more detail about reforms to the Financial Ombudsman Service as well as significant changes to the Senior Managers & Certification Regime.There was also a hint of changes to the retail banking ringfence. We discuss what all this means for businesses and consumers.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we start with a look at the FCA's recent discussion paper on the future of the mortgage market, as well as Nikhil Rathi's recent call to scrap the government mortgage charter. In the second half of the show, we discuss the new FCA consultation paper on targeted support, and talk about the benefits and potential pitfalls of this new light touch advice regimes. Email us your questions and suggested topics for discussion to [email protected]

In our latest episode, we look at the recent run of government activity in the pensions market - from the Mansion House Accord to the new Pension Schemes Bill. We unpack the detail of these changes and discuss what they might mean for the market - and pension savers more broadly.We also take a look at the FCA's latest plans to water down fund manager assessment of value reports. We talk about the proposed changes and whether assessments of value did the job that they were introduced to do.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we kick off with a look at the online wills market - discussing Fairer Finance's new ratings in the sector and considering whether better regulation of the sector is needed.In the second half of the show, we move onto discuss Access to Cash. With bank branches continuing to close and cash usage continuing to fall, are we edging towards extinction for bank notes and coins? Finally, there's a quick update on the news that the Financial Ombudsman Service is considering changing the way it applies interest to compensation payments.As ever, if you'd like to get in touch, you can email us at [email protected] us your questions and suggested topics for discussion to [email protected]

In this week's episode, we delve into the detail of Fairer Finance's new research report looking at how more people can use their housing wealth to fund retirement.With many more people likely to reach later life without adequate pension savings, our research suggests that as many as 51% of people may need to use housing wealth to maintain their standard of living by 2040. We dive into the detail behind the research and discuss policy solutions.You can read the full report here: https://www.fairerfinance.com/insights/research-reports/how-can-housing-wealth-bridge-the-later-life-funding-gapIn the second part of the show, we take a canter through the latest consultations and updates from the FCA and Treasury. Already in May, the FCA have published consultations on their mortgage and insurance rules. While the Treasury has published an update on its Consumer Credit Act reforms and laid secondary legislation to regulate the Buy Now Pay Later sector. We talk through the headlines from these key reports.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we begin with a look at the FCA's latest consumer duty deep dive - which targets the currency sector. The cost of sending money overseas online is often difficult for consumers to understand - and the FCA highlights examples of good and bad practice in the sector.In the second half of the episode, we discuss the results of the latest Fairer Finance Trust in Insurance and Trust in Banking indices. Over the last decade, trust in all sectors has been rising. But price rises in insurance have put a stop to those gains over the last two years. We discuss the latest data and consider what is driving trust in different parts of the market.Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we discuss the FCA's recent review of its vulnerable customer guidance. How have firms been meeting the challenge of identifying and supporting vulnerable customers? And what did the FCA's review of bank's power of attorney and bereavement processes uncover?In the second half of the show, we look at the forthcoming regulation of the Buy Now Pay Later Sector - and the review of the Consumer Credit Act. With the Labour government having included a commitment to regulate BNPL, the draft legislation is now drawn up and should be filed any day. But the wider review of consumer credit legislation looks set to take a little longer. We consider what these changes are likely to mean for the sector and for consumers.If you'd like to get in touch with the show, you can message us at [email protected].   Email us your questions and suggested topics for discussion to [email protected]

In the latest episode of the Fairer Finance podcast, we start with a look at the CMA’s new consumer protection powers to tackle aggressive and misleading sales tactics. We'll discuss what this new regime might mean for firms already subject to the FCA’s Consumer Duty. Do the CMA’s new powers change anything?In the second half of the show, as stock markets are volatile, we also ask how firms can help their customers make good investing decisions? We'll look at the ways in which investments and pensions providers are communicating with their customers. Volatile stock markets often make consumers feel anxious, so how can firms help customers make decisions that they won’t regret?Email us your questions and suggested topics for discussion to [email protected]

In the latest episode of the Fairer Finance podcast, we start with a look at the FCA's new five year strategy - as well as a dive into its latest plans to strip back the rulebook. The strategy talks about rebalancing risk - but how much risk will be socially and politically acceptable for consumers?In its latest consumer duty paper, the FCA talks about a number of new ideas - from scrapping savings summary boxes to reviewing fund manager assessments of value. We'll be taking a look at what these measures might mean and when they might come into effect.In the second half of the show, we take a look at the FCA's protection market study - which has now been formally launched. The rights and wrongs of commission look set to be a key theme - but where else has the FCA indicated it may focus its attention.If you'd like to get in touch with us - you can email us at [email protected]. Email us your questions and suggested topics for discussion to [email protected]

In this week's episode, we start by taking a look at the FCA's recent announcements around the mortgage market. In the next few weeks, the regulator has said it will launch a call for evidence to hear whether its current stress test affordability rules are too strict - and will consider whether it's time to allow borrowers to borrow more. The FCA has also announced a consultation into how to improve mortgage accessibility - and simplify the advice regime.In the second half of the show, we take a look at funeral plans. This week, the Complaints Commissioner upheld a complaint against the FCA about the way it handled Safe Hands in the run up to regulation of the sector in July 2022. So what might this mean for funeral plan customers who lost out when their company went bust? If you'd like to contact the show, you can email us at [email protected]. If you're enjoying the Fairer Finance podcast, please do share with your colleagues - and leave us a review.Email us your questions and suggested topics for discussion to [email protected]

Rumours are abound that the government is considering cutting the cash Isa allowance to get more people investing. But will it work? And why don't more people invest in stocks and shares in the UK?In the second half of the show, we look at the growth of essentials policies in the general insurance market. Since the FCA banned insurers from charging existing customers more than new ones, the insurance market - particularly the car insurance market - has seen a growth in policies that don't include features that were once standard. But are consumers keeping up with the pace of change - and what should the regulatory response be now?Email us your questions and suggested topics for discussion to [email protected]

In this episode, we take a look at what's been going on at the Financial Ombudsman Service - with both the CEO and Chair announcing their departure within a few days of each other. The recent FOS/FCA call for input into the UK consumer redress system has also just closed. What changes might we expect to see?In the second half of the episode, we take a look at the recent corporate activity in the banking sector and take a look ahead to how the sector might evolve over the next few years. Nationwide recently bought Virgin Money, and Coventry Building Society has now completed its acquisition of the Co-operative Bank. Meanwhile, rumours abound that Santander is up for sale, and TSB may also soon find itself in play. So who's winning the battle of the UK banks?If you want to submit questions or suggest topics for future podcasts, please email us at [email protected].  Email us your questions and suggested topics for discussion to [email protected]

Government ministers have been talking in stereo about regulation standing in the way of growth - and have ordered regulators to explain how they can behind the pro-growth agenda.Over the last few weeks, Consumer Duty board champions have been scrapped, the chair of the Competition Commission has been fired and the FCA has begun talking about watering down mortgage affordability rules. So what is this deregulation drive likely to mean for the industry and consumers? Is the consumer protection framework of the last 25 years about to be dismantled? And what does all of this have to do with board games and endangered species of bats. Eve McGrady, Tim Hogg and James Daley provide the answers.Email us your questions and suggested topics for discussion to [email protected]

In this episode, we're taking a look at what lies in store for the financial services sector in 2025. With a busy roster of Government activity and FCA market studies - who will be the winners and losers?We also take a look back at James' 2024 predictions to see if he got any of them right. If you'd like to suggest topics for future shows, or send in your questions, please send us an email to [email protected] us your questions and suggested topics for discussion to [email protected]