TalkTech With Rob Scott
by Rob Scott
Talk Tech with Rob Scott is the podcast for MSP owners navigating the next era of managed services. Each episode, Rob sits down with industry leaders, operators, and experts to unpack what's actually working in the field. Topics span AI transformation, cybersecurity, M&A and exits, sales scaling, community-led growth, and the operational shifts reshaping the MSP channel. Hosted by Rob Scott, founder and CEO of Monjur, the show pulls real lessons from real MSPs and the experts who serve them. Brought to you by Monjur. Attorney-Supervised Contract Intelligence for MSPs. We write, update, and protect your MSP contracts so you can focus on running your business. New episodes weekly. Subscribe to stay ahead of where managed services is going next.
Episodes
-
How MSP Founders Can Save Millions in Taxes Before Selling Their Business
Nick Bartolo joins Talk Tech to break down how MSP founders can prepare for a successful business exit while minimizing taxes and protecting long-term wealth. This episode covers QSBS strategies, F reorganizations, post-sale investment planning, and the financial mistakes founders should avoid...
-
Why MSPs Must Embrace Agentic AI Today | Stetson Tenney
Stetson Tenney joins Rob Scott to discuss the agentic AI transformation for MSPs and the shift from Managed Service Provider to Managed Intelligence Provider (MIT). He shares the playbook Miply uses to help MSPs deploy digital workers, monetize AI, and protect margin as seat-based billing erodes....
-
Why MSP Cyber Claims Are Increasing | Justin Reinmuth
Justin Reinmuth joins Rob Scott to discuss the growing cybersecurity and insurance risks facing MSPs. He explains why contract coordination, cyber liability coverage, and incident response strategy are becoming essential for modern managed service providers. Key Insights: • MSPs face increasing...
-
Why MSPs Are Entering the AI Era Now | Juan Fernandez
Juan Fernandez shares how AI and evolving MSP models are reshaping the future of managed services. He explains why new entrants, changing value equations, and business-focused tools are driving the next wave of growth. Key Insights: MSPs are shifting from monitoring and maintenance to business...
-
How to Build and Exit an MSP SaaS Company | Brian Byrne
Brian Byrne, founder of Mesh, joins Rob Scott to share his journey from starting a company to successfully exiting to Bitdefender. Brian breaks down what it really takes to build an MSP-focused SaaS product, scale it in a competitive market, and navigate the realities of selling your business.…
more -
Why MSPs Need Community-Led Growth Now | Ken Patterson
MSPs don’t grow by selling more—they grow by becoming better. Ken “KP” Patterson breaks down why community-led enablement is the real driver behind scalable MSP success. ___________________________________________________________________________ FREE MSA Review: https://hubs.la/Q0477T520 FSee how...
-
Why MSPs Must Go Passwordless Now | Danny Obaseki
This episode breaks down how passwordless authentication is transforming identity security for MSPs and SaaS environments. Danny Obaseki of Kzero explains why biometrics are replacing passwords and how MSPs can reduce risk in an AI-driven threat landscape....
-
Why Microsoft 365 Is the Biggest Cybersecurity Target for MSPs | Jeremy Young
In this episode, Jeremy Young of Huntress joins Rob Scott at IT Nation to discuss how cybersecurity is evolving for MSPs and why Microsoft 365 has become one of the most targeted environments for attackers. He also shares insights from Huntress’ rapid growth and explains how community, culture…
more -
AI Service Desk for MSPs | Bobby Jacobs
In this episode, Bobby Jacobs from Thread joins Rob Scott to discuss how AI is transforming the MSP service desk and why “death to the ticket” is becoming a reality. He shares how MSPs can eliminate manual work through automation, embed AI directly into workflows, and improve both technician and...
-
The GlassHive Story: Scaling to 25,000 MSPs in 90 Countries | Giovanni Sanguily
In this episode, GlassHive founder Giovanni Sanguily shares his journey from growing up in Compton to building a global MSP sales and marketing platform used by over 25,000 providers across 90 countries. He also explains how AI, automation, and better marketing systems are reshaping how MSPs grow...
-
How to Scale an MSP Sales Team in 2026 | Nick Ford
In this episode, Nick Ford, US Sales Manager at Sherweb, shares practical lessons on scaling an MSP sales team and evolving from individual contributor to effective leader. He also outlines what MSPs must prepare for in 2026, from consolidation trends to AI monetization and Microsoft ecosystem...
-
How to Sell Your MSP in a Seller’s Market | Reed Goddard
In this episode recorded at IT Nation, Reed Goddard of Evergreen shares how his firm acquires and scales MSPs without integration—and why that model is resonating in today’s seller’s market. He breaks down valuations, AI’s impact on margins, and what founders should consider before selling their...
-
“Wearing Many Hats”: Tatum Treadwell on Startup Growth in the MSP Channel
Tatum Treadwell from Channel Program joins Monjur live at IT Nation to share how scaling from 50 to nearly 400 MSP partners in one year is reshaping the modern channel. She explains how data discipline, AI-driven benchmarking, and startup execution are redefining growth for MSPs heading into…
more -
Can You Outrun the Deal?”: Don Viar on MSP Exits, AI Risk & Private Equity
Don Viar joins Monjur to unpack his record-setting MSP exit, the emotional realities of selling, and why AI uncertainty is accelerating strategic decisions across the industry. He explains how maturity, structure, and long-term relationships—not just EBITDA—determine valuation in today’s private...
-
What’s Next for MSPs in the AI Era? AI-Driven Managed Services Explained | Jay McBain
What’s next for MSPs in the AI era? On the latest Talk Tech with Rob Scott, Jay McBain, one of the top voices in the channel, breaks down: • The massive shift from cybersecurity to AI-driven managed services • How MSPs can thrive by combining consulting, automation, and outcome-based delivery •…
more -
“MSPs Must Evolve”: Larry Cobrin on Private Equity, Profitability & AI in 2026
Larry Cobrin from MSP CFO joins Monjur to break down how data discipline, private equity pressure, and practical AI adoption are reshaping the MSP industry. This episode explores why MSP success is increasingly about metrics, profitability, and operational maturity—not hype—and how founders and...
-
“Utility-Style IT” and the Future of MSP Quote-to-Cash | Philip Wegner
In this episode of Talk Tech, Rob Scott talks with Philip Wegner, CEO of TechGrid, about why MSP quote-to-cash must evolve beyond static proposals into a modern, utility-style customer experience. They explore how connected workflows, automation, and practical AI enable MSPs to scale while...
-
“Death to the Ticket”: Bobby Jacobs on AI Automation Transforming MSP Service Desks
Bobby Jacobs from Thread explains how AI-driven automation is reshaping MSP service desks by removing the most painful parts of ticketing workflows. This episode explores why “death to the ticket” is really about better user experience, scalability, and happier technicians. See how Monjur takes...
-
How “Profit First” Turns Average MSPs into Best-in-Class Businesses | Bill Blaser
Boost Your MSP’s Value with Profit First In our latest podcast, Bill Blaser from MSP Growth Solutions shows how MSPs move from average to best in class: 🔹 Profit first, price correctly, track gross margin by service line. 🔹 Right size staffing, remove wasteful growth spend, improve cash flow.…
more -
How the “Three-Legged Stool” Protects MSPs from Legal & Cyber Risk | Charles Weaver
"Legal and cybersecurity risks are rising fast for MSPs." In this Tech Talk Live episode, Rob Scott, CEO of Monjur, and Charles Weaver, CEO of MSP Alliance, break down how to protect your business with the “three-legged stool” of MSP success: ✅ Insurance ✅ Strong contracts ✅ Certification Learn…
more -
How “As-a-Service” Business Models Are Transforming Marketing & Legal | Rish Bhandari
New Podcast Episode with Rish Bhandari of Content Beta Monjur CEO Rob Scott sits down with Rish to discuss how “As-a-Service” business models are changing marketing and legal industries alike. From content creation to contracts, learn how predictability, focus, and recurring revenue drive...
-
Talk Tech with Rob Scott Featuring Stephen Spiegel
From ice cream to SaaS! In our latest Talk Tech with Rob Scott, CrewHu CEO Stephen Spiegel shares how celebrating small wins builds culture, boosts retention, and drives MSP growth. Learn how CrewHu’s gamified KPIs and Monjur’s legal protection empower MSPs to scale with confidence
-
Talk Tech with Rob Scott featuring Gary Pica
“We’re entering the AI age of managed services.” – Gary Pica In our latest Talk Tech with Rob Scott, Gary Pica shares how MSPs can boost profitability, define value, and embrace AI without losing focus on fundamentals. Learn why operational maturity and legal protection are the real competitive...
-
Talk Tech with Rob Scott featuring Matt Yesbeck
"Contracts are becoming currency.” In our latest Talk Tech with Rob Scott, MSPX Founder Matt Yesbeck shares how he’s helping MSPs buy, sell, and scale smarter. Discover how MSPX turns managed service contracts into secure, tradable assets — backed by escrow, structure, and trust.
-
Talk Tech with Rob Scott featuring Nadeem Azhar
“We were sued for something we didn’t even manage.” In our latest Talk Tech with Rob Scott, PC Solutions Net Founder Nadeem Azhar shares how one lawsuit revealed the gaps in MSP insurance, contracts, and AI readiness. See how continuously updated agreements turned his biggest challenge into a...
-
Talk Tech with Rob Scott featuring Noah Frith
🏈 From wide receiver to SaaS sales. In our latest Talk Tech with Rob Scott, Noah Frith shares how discipline, teamwork, and resilience helped him transition from D1 football to tech sales at Monjur. The lesson: success in sports and business comes from staying focused, staying humble, and always...
-
Tech Talk with Rob Scott featuring Gray Knowlton
"The MSP industry is entering the AI era." In this episode of Talk Tech with Rob Scott, Gray Knowlton, EVP of R&D at Kaseya, shares how AI is reshaping managed services—from engineering to automation to leadership. Hear how Kaseya is: 💡 Building AI-driven innovation safely and efficiently 🤖...
-
Talk Tech with Rob Scott featuring Sean Lardo and Arlin Sorenson
In this episode, Rob Scott sits down with two powerhouse guests in the MSP space: 🔹 Sean Lardo, the mind behind the Pitch It contest at IT Nation Connect, reveals how this fast-growing platform is launching MSP startups into the spotlight. Get insider tips on mentorship, business development…
more -
Talk Tech with Rob Scott featuring Calvin Johnson and Reed Warren
In our latest podcast episodes, we dive into two powerful strategies to help MSPs grow, streamline, and add value to their businesses. First, Calvin Johnson from The Quote Pros explores the seamless integration of Monjur with ConnectWise CPQ, giving MSPs an efficient quoting tool that saves time...
-
Talk Tech with Rob Scott featuring Steve Copeland and Rick Rudolph
Innovative Services for MSP Growth In this episode, we feature two game-changing solutions for Managed Service Providers (MSPs): ✅ 5G Wi-Fi-as-a-Service – Steve Copeland of RYTHMz explains how redundant, unlimited-bandwidth connectivity empowers MSPs with reliable, weather-resistant internet for...
-
Talk Tech with Rob Scott featuring Jimmy Hatzell and George Bardissi
In our latest podcast episode, we explore how innovation and community are shaping the future of the MSP industry. Jimmy Hatzell offers compelling insights into the rise of AI as a service and its transformative impact on managed service providers. Meanwhile, George Bardissi, CEO of BVoIP and...
-
Talk Tech with Rob Scott: Featuring Paige Layton and Michelle Accardi
Breaking barriers and leading with purpose. In this episode, Rob Scott is joined by Paige Layton, Sales Development Representative at Todyl, and Michelle Accardi, CEO of Liongard, Paige shares her inspiring story about entering the tech industry and the importance of personal branding and…
more -
TalkTech with Rob Scott: featuring Kevin Sequeira and Matt Solomon
As the managed services industry evolves, it's important to stay ahead of key trends shaping the future. In this episode, Rob Scott is joined by Kevin Sequeira, GM of PSA at Kaseya, who discusses Kaseya’s latest innovations, including the Kaseya Quote Manager (KQM) new AI capabilities, and their…
more
About this show
Talk Tech with Rob Scott is the podcast for MSP owners navigating the next era of managed services.
Each episode, Rob sits down with industry leaders, operators, and experts to unpack what's actually working in the field. Topics span AI transformation, cybersecurity, M&A and exits, sales scaling, community-led growth, and the operational shifts reshaping the MSP channel.
Hosted by Rob Scott, founder and CEO of Monjur, the show pulls real lessons from real MSPs and the experts who serve them.
Brought to you by Monjur. Attorney-Supervised Contract Intelligence for MSPs. We write, update, and protect your MSP contracts so you can focus on running your business.
New episodes weekly. Subscribe to stay ahead of where managed services is going next.
Hosted by
Rob Scott
Categories