THE PROCESS PODCAST

Are the core values on your office wall actually destroying your team's culture?In this episode, we sit down with Dr. Andrew Hall, a former professional rugby coach turned PhD Leadership Consultant, to uncover the harsh truth about high-performance teams. We dive deep into why most leaders fail, the toxic reality of the "feedback paradox," and why your ego is the #1 thing holding your business back.In this episode, you’ll discover: Why 99% of company values are just "words on a wall" (and the secret to fixing it). The "Feedback Paradox": Why we hate receiving it, but desperately need it to survive. How to spot the invisible signs of "entropic drift" before your team falls apart.Why "soft skills" are actually the hardest skills to master in business.If you manage people, own a business, or just want to level up your own performance, you cannot afford to miss this. Hit play now!

Charlie Jacobi represented Team USA in two Rugby World Cups.But no one prepared her for what came after.This is a raw conversation about identity, ego, grief, ambition, and rebuilding from scratch.In this episode, we cover:The identity crisis that hits when you retire from elite sportWhy external validation is addictiveThe ego side of high performance (that nobody admits)Transitioning from player to coachMoving continents immediately after retiringLosing both parents while chasing a World CupWhy most people don’t actually want their goalsThe mindset required to go from 126kg to World Cup athleteWomen in sport and the confidence gap“Don’t give anyone a reason to tell you no”If you’ve ever tied your worth to what you do — this one will hit.