All Episodes
Commerce Innovators — 137 episodes
136: Accelerating B2B Commerce Transformation
135: The Future of Commerce: Agentic AI, Search Evolution, and Human-Centered Innovation
134: Effortless Discovery: Why the AI Buying Experience Must Be Seamless and Trusted with Matt Gorniak, Threekit
133: Composability, AI, and the "Digital Push-up" with Keith Messick, CMO at Vercel
132: The Next Era of Shopping: Seamless, Contextual, and Agentic with Rishabh Jain of Fermat
131: Agentic Commerce, Trust, and AI: Forter's Strategy for Fraud-Free Retail
130: Beyond the Cart: Leveraging UGC and AI for Conversion in Ecommerce with Yoga Democracy
129: Unifying Data to Personalize Customer Experiences at ScottsMiracle-Gro
128: 60 Markets in 11 Months: Montblanc's Commerce Transformation Journey
127: Forecasting 2025 Holiday Sales and Expert Strategies to Help Your Business, Featuring Caila Schwartz
126: Mastering the Post-Purchase Experience with Zenkraft, a Bringg solution
125: How Yoga Democracy went from Shopify to Salesforce Commerce in 6 Weeks
124: Achieving Success with Salesforce and Collaborative Partnerships, Featuring Becky Simmons and Becky Wright
123: Future-Proofing Ecommerce With Amazon Buy With Prime, Featuring Derek Majewski
122: How to Think About AI as a Business Process Optimizer, Featuring Rob Smith, Global VP of Technology, OSF Digital
121: Launching Next Gen Composable Storefronts for Vans, The North Face, and Timberland, Featuring Adam Bezemek, Director of Experience Engineering at VF Corporation
120: The Four Pillars of Ecommerce, Featuring Jon Luciano, Director of Ecommerce at Lumen Technologies
119: Predictions for the 2025 Holiday Shopping Season, Featuring Caila Schwartz
118: AI Agents as an Accelerant for Commerce, Featuring Superpilot's Nathan Marcus
117: Commerce Cloud's Future and Storied Past, Featuring Red Van CEO, Harvey Bierman
116: The Impact of New Behavioral Data on Commerce, Featuring FERMÀT CEO, Rishabh Jain
115: Connections 2025: Day 2, Part 2 – Conversations with Tumi, Amplience, and CONA
114: Connections 2025: Day 2, Part 1 – Conversations with Hugo Boss, 64labs, Rock West Composites, and Royal Cyber
113: Connections 2025: Day 1 – Conversations with Hanna Andersson, CITGO, Contentstack, Ecolab, and Advanced Turf
112: Findings on AI and Product Discovery from Coveo's 2025 Commerce Relevance Report, Featuring Peter Curran, General Manager of Commerce
111: Forter Touts the Importance of Trust in the Agentic Era, Featuring Doriel Abrahams, Principal Technologist
110: Interface Applies B2C Strategy to Its B2B Business, Featuring James Pope, Global Head of Digital Marketing and Analytics
109: Blue Rabbit Vet Delivers on Ecommerce Expectations for Both Pet Owners and Veterinarians, Featuring Jennifer Macdonald, Director of Ecommerce, Product
108: What Merkle's Research Tells Us About AI, Omni-channel, and Digital Transformation with Global Chief Strategy Officer, Holden Bale
107: REPLAY: Modernizing Industrial B2B Commerce, Featuring Paul do Forno, Deloitte Digital's Global Commerce Practice Lead
106: REPLAY: Pandora's Composable and AI Strategies, Featuring Director of Engineering, Myron Kirk
105: Building Trust in Grocery Ecommerce with Data-Driven Insights and AI, Featuring Carrefour and Noibu
104: From Custom to Composable: Shoe Carnival's Journey to Cost Savings and Growth
103: Modernizing Industrial B2B Commerce, Featuring Paul do Forno, Deloitte Digital's Global Commerce Practice Lead
102: Pandora's Composable and AI Strategies, Featuring Director of Engineering, Myron Kirk
101: Investing in Agentforce for Your Customers, Featuring Bill Donlan, Astound CEO
100: The Women Shaping Commerce: Featuring Nicole Rose and Amy Sillince
099: REPLAY: Breaking Down B2B, D2C, and B2C Commerce with Shane Smyth
098: REPLAY: Blending Strategy, Design, and Technology: Insights from Ascendis VP Vyara Ndejuru
097: REPLAY: Merchandising Operations with Syntheum AI CEO Vinod Kumar
096: REPLAY: The Official Unofficial SFCC Story with Steve Holsinger and Oleg Sapishchuk
095: REPLAY: Commerce Developer Experience and the Power of Community with Kasama CEO Mark Rubin
094: E-commerce's Hidden Battles: Insights from Holiday Trends and Beyond with Signifyd's Vito Petruzzelli
093: Beyond the Cart: The Future of Personalization, Marketplaces, and Retail Transformation with Liesel Walsh
092: Blending Strategy, Design, and Technology: Insights from Ascendis VP Vyara Ndejuru
091: Building E-Commerce Success: Lessons from Rich Lyons, Founder of Lyons CG
090: Agentforce and the Future of Commerce with Rob Smith from OSF
089: Ethics-Driven AI: Nicholas Teodori and Fatemeh Khatibloo Unpack the Power of Agents in Personalization and Commerce
088: From CRM to Commerce: Advanced Turf's Journey into B2B and D2C Sales with CIO Tracie Pruden
087: Streamlining B2B Commerce: How PunchOut Automation Revolutionizes Procurement Integration w/ Phil Eatman
086: The B2B Marketplace Revolution: A Conversation with IBM's Steve Conway
085: Holiday Readiness Unveiled: Performance, AI, and Scale with Eric Lessard
084: Scaling Genomics: Cam McKenzie on Transforming Commercial Operations at PacBio
083: How All Retailers Could Be Using Amazon Buy With Prime With VP Peter Larsen & Chief Customer Officer Adriana Bourgoin
082: Preparing for the Holiday Season with Forter's Principal Technologist, Doriel Abrahams
081: Innovation and the Evolution of the Richemont Customer Experience with VP Monica Villaquiran and Noibu President Kailin Noivo
080: Agents, AI, and Unified Commerce with Commerce Cloud CMO Kelly Thacker
079: REPLAY: The Future of The Online Car Buying Experience with Salesforce Architect Kent Packman of Aston Martin
078: How B2B and B2G Buying is Evolving Through eCommerce with CMO of Darley, Kim (Weisensee) Brown
077: Composable, Social Commerce, & Building the Cloud with Carolyn Goncoe, Solutions Leader at Salesforce
076: Merchandising Operations with Syntheum AI CEO Vinod Kumar
075: How Black Rifle Coffee Found Headless Success With Colin Tracy, Director of Engineering
074: Vector Search and how GPT is changing everything with Paige Tyrell, CRO of Prefixbox
073: The Open SFCC Project, Composable Commerce, and AI for Consulting with Kyle Montgomery of Astound
072: Avalara's Composable Storefront Connector with Product Leader Adrian Corral
071: REPLAY: Going Hybrid Composable with Puma's eCom Manager Bettina Donmez
070: How Data Cloud Enhances Commerce Cloud with Salesforce Product Leaders Pree Kalyanasundaram and Sasha Golubova
069: The Growing Influence of Apps in Retail with Helen Slaven, CRO at POQ
068: 2024 Holiday Predictions with Director of Research and Insights Caila Schwartz
067: The Most Valuable eCommerce Features with Dr. Trish Myers from RafterOne
066: How Rochester Electronics Transformed Their Business With B2B, OMS, & CRM with Linda Monroe and Tracey Corbitt
065: Commerce Developer Experience and the Power of Community with Kasama CEO Mark Rubin
064: A CMO's Practical Guide to Successfully Implementing Commerce with Amanda Cole & Jacobi Zakrzewski
063: Accelerating Salesforce Development with GenAI featuring Astound Digital's Joseph Kubon
062: Creating a Center of Excellence for Composable Commerce with Kailin Noivo
061: Composable Payments with Adyen's Product Leader Olga Kostina
060: Headless: The Intersection of Content and eCommerce with CoreMedia Solution Architect Håkan Fritz
059: Demystifying Monolithic, Headless, and Composable Storefronts with Director of Technology at Royal Cyber, Lala Asif Ali Allana
058: How to Create a Thriving Work Environment and the Role of Company Culture with CEO of Red Van, Harvey Bierman
057: Cross-Border eCommerce and Retail Trends with ESW Global CRO Martim Oliveira
056: The State of AI Adoption with OSF SVP Becky Wright
055: Why Affinity Search is Better with Constructor's Courtney Austermehle
054: The Rise of eCommerce in Non-Retail Industries, Loyalty & Women in Tech with UK AVP of OSF Oana Dereli
053: Introducing Your Hosts Natalija Pavic and Amalia Murray
052: Using LLM to Create Smart Promotions with Salesforce Product Leaders Pree Kalyanasundaram and Mofeyi Oluwalana
051: Why Every Company Needs a Digital Twin and How AI is Changing Design with Unity's Digital Content Exec Hunter Smith
050: Mastering Composable Commerce with EPAM's Practice Leader Marc Relford
049: Breaking Down B2B, D2C, and B2C Commerce with Shane Smyth
048: Live from NRF 2024!
047: SEO for Commerce Cloud with Edwin Romero
046: Skilling Up on Commerce in Brazil and Beyond with Mauricio Silva
045: Going Hybrid Composable with Puma's eCom Manager Bettina Donmez
044: The Explosive Growth of B2B Commerce with Deloitte's Managing Director Paul Do Forno
043: How Data Influences Product Discoverability for Brands with Digital Shelf Institute Strategist Lauren Livak
042: The State of Salesforce Commerce Hiring and Predictions for 2024 with Alex Khan
041: 2023 Cyber Week Performance Results with Director of Insights Caila Schwartz
040: The Official Unofficial SFCC Story with Steve Holsinger and Oleg Sapishchuk
039: Commerce Cloud Development, Open Source, and Martial Arts with John Facey II
038: In Conversation with Distinguished AI Architect at Salesforce Richard Pack
037: Joshua Birk's Failed Tech Predictions Including Furniture eCommerce, Content Economy, & Esports
036: 2023 Q3 Shopping Index Results with Director of Insights Rosemary Okolie
035: Launching Empower Global, A Marketplace built to scale Black-owned Brands with Product Director Brittany Bullock and Marketing Leader Amanda Stewart
034: How BOPIS and Ship from Store Transformed Pet Supermarket's Business with Director of eCommerce Matt Ezyk
033: Marketplace Automation and Dropshipping with CEO of Cymbio Roy Avidor
032: The Composable Integration Layer with CEO of Conscia.ai Sana Remekie
031: Optimizing the Customer Journey Using Video Commerce with the Head of Partnerships at Firework Eva Wang
030: The Fourth and Fifth Wave of Headless Commerce with Composable Evangelist James Semple
029: Digital Avatars in the Age of Generative AI with Soul Machine's VP of Strategy Shantenu Agarwal
028: How B2B and B2G Buying is Evolving Through eCommerce with CMO of Darley, Kim (Weisensee) Brown
027: 3D Product Visualization in B2B and B2C eCommerce with CEO of Threekit, Matt Gorniak
026: Video Commerce with Bambuser's President of the Americas, Sophie Abrahamsson
025: 2023 Connected Shoppers Report with Director of Strategy and Insights Michelle Grant
024: 2023 Holiday Shopping Predictions with the Director of Consumer Insights at Salesforce Caila Schwartz
023: The Future of The Store in the New "Commerce Anywhere" Paradigm with Salesforce Retail Advisor Nino Bergfeld
022: The Evolving Customer & Brand Relationship, Influencers and Authenticity in the Age of Generative AI with Salesforce Executive Matt Marcotte
021: In Conversation with Resident Golden Hoodie Recipient and Commerce Cloud Community Pillar Thomas Theunen
020: Using AI To Stop Returns Fraud in Its Tracks with CEO of Freeing Returns Barbara Jones-Brown
019: How JP Morgan Chase is using Marketplaces to Revolutionize eCommerce in Financial Services with Executive Directors Kate Major and Ray Nazloomian
018: The Future of The Online Car Buying Experience with Salesforce Architect Kent Packman of Aston Martin
017: How Pimly is Revolutionizing PIM on the Salesforce Platform with CEO Mike Milburn
016: NFTs and the Future of Web3
015: The Salesforce Composable Commerce Differentiator with Product Leaders Nathan Marcus and Brian Feister
014: The Future of Headless Commerce with Salesforce Composable Evangelist James Semple
013: Are AI Personal Assistants the Future with CRO of Conversica Eron Sunando
012: Building Online Communities in the Metaverse with CEO of TechSparq Dedrick Boyd
011:eCommerce Revolution in Retail Health and Wellness with Salesforce industry Advisor James Murphy
010:Sustainability in eCommerce with Salesforce Industry Advisor Celeste Richardson
009: State of Live Shopping and Future Trends with Alan Shekhtman and Martin Polash of Bambuser
008: Content to Commerce Media Trends with Salesforce Media Industry Experts Rajat Sharma and Markus Shäfer
007: Shoppable Ads with CEO of Tallio.io Vassil Mladjov
006: Redefining How Brands Approach Their Customer Experience with Salesforce Futurist Brian Solis
005: Shopping at the Edge and the New eCommerce Imperative with VP and GM of Retail at Salesforce Rob Garf
004: Grocery Trends and the Impact of eCommerce with Salesforce Industry Advisor Kimberly Barach
003: Designing and Delivering Metaverse Spaces for Brands with CEO of Obsess Neha Singh
002: Connecting Customers to Brands in Metaverse Experiences with CEO of The Labz Farah Allen
001: Shopping with Recipes Online with CEO Katie Hotze of Grocery Shopii
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