All episodes
Our Favorite Shopping Scenes (What classic movies teach us about modern commerce)
2022 Predictions: Back to the Future
Mid-Season Highlight Special
"Pour Some Out for Old Yeller" (The Best of 2021)
“Algorithmic Secularism”: Reviewing the Big Ideas from 2021 on Future Commerce
“A Flat Line Isn’t a Flatline” — a BFCM Recap
The Year of Experiential Gifting (It’s All About Experiences )
E"The Internet Has So Much More Potential" - For the Risk Takers
No Best Practices (Feat. Alex Greifeld, No Best Practices)
A Transaction Isn't an Exchange of Goods (Feat. Romain Lapeyre, Gorgias)
Introducing Infinite Shelf: Can We Stop Being So Binary?!?
“The Beer Distribution Game” - A Twitter Spaces Conversation (w/ Lakhveer Jajj)
The Creative and Relational Come Together (Feat. Rosa Hu, Yotpo)
In-Store is the Next Frontier for Digital (Feat. Roland Gossage, CEO of GroupBy Inc.)
Jingle All the Way- Welcome to Q4
“Millennial Golden Corral”, Expo East, and FOMO in DTC CPG (feat. Kendall Dickieson, DTC and CPG Nerd)
The Great American Mall Comeback - The Return of Mall Brands
"It's Just Not Who We Are"
Are Industry Events Ever Coming Back? Retail X and the Sacrificial Lambs of 2021
Report Alert: NINE BY NINE 2021
ASMR and the SaaSification of Experience (feat. Gary Benerofe)
Project Gigaton: The SMB and DTC Impacts of Climate Accountability (feat. Gaida Zirkelbach and Holly Lichtenfeld of SustainaBase)
Don't Call it a Pivot (feat. Emmett Shine, Co-Founder of Pattern)
EBye Bye, Third Party Data Tracking (feat. Ben Parr, President and Co-Founder of Octane AI)
“Spoiled For Choice”: Acquisitions and Roll-Ups for Amazon FBA and DTC (feat. Keith Richamn, Co-Founder and CEO of Boosted Commerce)
Modern Brands Need Waste Innovation (feat. Matt Bertulli, CEO of Pela)
Taking On International Fulfilment with ShipBob (feat. Casey Armstrong, CMO of ShipBob)
Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health)
What does a CDP do? Provide Real Time Relevance at Scale (feat. Josh Francia, CGO of Blueshift and Houman Akhavan, CMO of Carparts.com)
Insights Per Minute- Shopify is subsidizing R&D with its App Developers
Millennials Think They Invented Everything
Fast Isn't Solving Payments, It's Solving Identity (feat. Domm Holland, Co-Founder and CEO of Fast)
[Step by Step] How Can I Leverage 3PL and xMS to Increase Revenue?
[Step by Step] How Can I Utilize Shipping to Curate a Great Customer Experience?
[Step by Step] How Can Marketplaces Leverage Shipping?
[Step by Step] How Can I Wield Shipping to Acquire New Customers and Build Loyalty?
[Step by Step] - Why Should I Prioritize Shipping in My Business?
“Bigger Than the Plant-Based Revolution” feat. Kevin Rutherford, CEO of Nuun Energy
Laser-Focused on Profitability (feat. Pashmina Lalchandani, Co-Founder of Bar & Cocoa)
For The Love of Content Creation - feat. Aja Singer, Brand and Strategy Consultant and Creator of For The Love
Rally and The Age of Fractional Ownership (feat. Rob Petrozzo, CPO of Rally)
The Future of eCommerce Agencies is Discourse- Our past informs our future decisions.
"Headless with a Brain" feat. Bryan Mahoney, CEO and Co-Founder and Henry Davis, CEO and Chairman of Chord
"Well Made": You Need to Have a Reason Why Something Should Exist feat. Stephen Ango
[Step by Step] Why Don’t Customers Trust a Five Star Review? (feat. Eric Smith, VP of Business Development and Partnerships at Shopper Approved and Ryan Garrow, Director of Partnerships Logical Position/Owner at Joyful Dirt)
[Step by Step] How Can I Turn Customer Segments into Personal Connections? (feat. Ben Parr, President and Co-Founder of Octane AI and Jason Wong, Doe Lashes & Wonghaus Ventures
[Step by Step] How Can I Get Product to Every Customer in Two Days or Less? (feat. George Wojciechowski, VP of Partnerships at Shipbob and Babs King, Founder and CEO at Fleo)
[Step by Step] Can Product Returns Build My Brand? (feat. David Sobie, CEO and Co- Founder of Happy Returns and Zach Goldstein, CEO and Founder of Public Rec)
[Step by Step] How Can Brands Compete with Amazon? (feat. Adam Gardner)
Brands and the Snyder Cut
"Building in Public" – How Building a Podcast Led to Personal Growth
Ecom for New Moms: The future of parenting at the intersection of technology and digital commerce (feat. Ingrid Milman-Cordy)
Shopper Discovery and the Convergence of the Meta & the Physical
Instacart for CMOs: The Four-Sided Marketplace, feat. Kiri Masters, Author of Instacart for CMOs
Non-Fungible Podcast: NBA Top Shot, Fractional Ownership, and Meta Mortgages
“Adorkable” Brands, Blands, and CARLY (feat. Ben Schott, Bloomberg)
“The Most Sustainable Product is One That Already Exists” feat. Adam Siegel, Founder of Recurate
The [Broken] Circle of LIfe
10 Trends. 70 Pages. 1 Future. Vision is here.
ShopShops Liyia Wu: “We’re Enabling a Generating of Prolific Creators”
Net Neutrality and the Deplatforming of Trump (feat. Danny Sepulveda - SVP Policy, MediaMath)
"Your Tool, Your Sword, Your Treasure": Corporate Leadership in the post-Trump era
"2-Day is Too Slow": How Darkstore's FastAF is Delivering on the New Customer Expectation, feat. Lee Hnetika, Founder and CEO
Divergence: 2020 in Retrospect, feat. Sucharita Kodali, Vice President and Principal Analyst at Forrester
Are We Human, or Are We Just a Bunch of Sensory Inputs? What's the difference exactly? feat. Daniel Dixon, Co-Founder of Mixy
[Step by Step] What Tools Can a Small Brand Use to Automate Customer Engagement? feat. Kaylin Marcotte, Founder and CEO of JIGGY
[Step by Step] What Tools Can Help Me to Tell My Brand Story?
[Step by Step] How Can I Use Marketing Automation to Get More Done with Less?
[Step by Step] How Can My DTC Brand Compete with Established Brands?
Smelling the Roses with Sunny Chadha, Co-Founder and CEO of Venus ET Fleur
"How Can DTC Brands Compete?" Step by Step Season 4 Trailer
Cooperation, Inspiration and Discovery, feat. Sherline, Founder and CEO of co-op Commerce
Robot Work vs. Human Work, feat Ferris Jumah, Founder and CEO of Surge.ai
[Step by Step] How to Build Sustainable CX and Avoid Burnout?
[Step by Step] How Does CX Address Modern Customer Expectations?
[Step by Step] How Does CX Drive Lifetime Value? (feat. Melanie Travis, CEO at Andie Swim)
[Step by Step] How to Move From a Contact Center to a Revenue Center?
[Step by Step] How Do We Evolve from Customer Support to Customer Experience?
Content is King, Channel is Queen, feat. Michelle Grant, Salesforce
The Magic of Logistics? Data and Optimization, feat. Jason Murray, Co-Founder and CEO of Shipium
There's a Nerd For That - Farfetch, Instacart, and Connecting Shoppable Experiences
The New DIY: Retail Opportunity in the Passion Economy
“I Wouldn’t Allow Our Business to Become Dependent on One Channel" feat. Damian Soong, Co-Founder and CEO of Form Nutrition
A Tale of Two Recoveries: Popshelf, The K-Shaped Recovery, and Spending Power
Parade: Reimagining a Value Brand, feat. Jack Defuria, Co-Founder and Chief Digital Officer
Capital and the Creator Economy: Two Conversations with Sari Azout
The Anti-Blands: Existential Brands and the New Dadaism
CPG: "Around You, On You, In You"
"Low-Cost Indulgence" feat. Mayssa Chehata, Founder and CEO at BEHAVE Candy
Walmart's Midlife Crisis: The Rise and Fall of Small Business in 2020
Pants = Tyranny: A Retail Rebirth Report Review
Employing the Highest Levels of Integrity, feat. Nilla Ali, SVP of Commerce at BuzzFeed
“The Plan Was Always to Go Back to Membership” - feat. Jeremy Cai - CEO at Italic
Announcing NBCUniversal Checkout, Feat. Evan Moore, Vice President of Commerce Partnerships
Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect
Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect
Timeless, Thoughtful, and Sustainable, feat. Kyle Hoff, Co-Founder & CEO at Floyd
Streamline and Simplify - feat. Keith Anderson, SVP of Strategy & Insights at Profitero
Announcing Retail Rebirth: A Report from Future Commerce
Stairway to CEO: Trailblazing in Style with Brian Ree, Co-Founder & CEO of DAILYLOOK