All Episodes

Ep 143 | The New KPI’s & Skillset Maintenance With AI

Ep 142 | This PM Reached 90+ Automation (Most Stop At 60%) How They Did It w/ David Normand, Kogi Hoyos, and Brian Bean

Ep 141 | Leaning Into Service As An Advantage In The AI Age As A Property Manager w/ Thomas Patchin

Ep 140 | Non-Obvious Insights From the PM Report 2026 (That You Already Knew!)

Ep 139 | The New AI Math For Maintenance Staffing w/ Nicholas Jacobsen

Ep 138 | 3 Biggest AI Mistakes Teams Are Making

Ep 137 | Is Your PMC Ready for the New Maintenance Standard?

Ep 136 | What AI Makes Possible In Maintenance Now w/ David Normand and Marc Cunningham

Ep 135 | 2 New PM Industry Reports Show 1 Glaring Misconception

Ep 134 | Mediocre AI is Keeping Property Managers Trapped w/ Stacey Salyer

Ep 133 | How Premium PMCs Prove Their Value (The Glass Kitchen Playbook)

Ep 132 | Why Most AI Adoption Fails (And How To De-Risk Yours)

Ep 131 | Why Playing It Safe Is Costing Property Managers Portfolio Growth w/ Rodney Fentress

Ep 130 | Why Letting Go Is the Only Way to Stay in Control

Ep 129 | 5-Step Pitch to Win Doors at Premium Fees w/ Chris Weidley

Ep 128 | Why Big Operators Suffer While The Small Ones Race Ahead

Ep 127 | Understanding When You Are Ready For AI w/ Wendy & Jeff Wright

Ep 126 | Avoiding The AI Overpromise Problem

Ep 125 | The Value of an AI Teammate: Case Study w/ Ravi Varanasi

Ep 124 | The #1 Step to De-risk AI Adoption Right Now

Ep 123 | Building a 30-Door-Per-Month Referral Machine Without “Selling” w/ Kyle Frederickson

Ep 122 | 5 Step Pitch To Win Doors At 2x The Fee

Ep 121 | Why So Much AI Has Failed Property Managers (and How To Avoid It)

Ep 120 | Agents And AI Search Are All Over Property Management- What Does It Mean w/ Lacy Hendricks

Ep 119 | Property Management Tech @SXSW (BEHIND THE SCENES)

Ep 118 | PM Business Model Boost: Adding BRRRRkey to Your Offer w/ Keith Andrews

Ep 117 | Property Maintenance Call Test: Can an AI Receptionist Run Your Front Desk?

Ep 116 | Avoiding Vendor Burnout: Bringing Agentic AI To Your Team The Right Way w/ Stacia Davis

Ep 115 | Owning Managed Doors: The Property Manager’s Shortcut to Real Wealth

Ep 114 | The Freedom Through Technology Cocktail for Property Managers w/ Joe Easton

Ep 113 | 3 Terms Redefining AI For Property Managers: The New Language of Agentic AI

Ep 112 | Stop Growing Yourself Broke: Smarter Scaling for PMs w/ Tim Richards

Ep 111 | The Word That Will Define the Next Era of AI in PM

Ep 110 | An AI Team Lead's Day to Day Role In Maintenance Operations w/ Bill Davy

Ep 109 | You Were Already AI Ready 100 Work Orders Ago

Ep 108 | Educating Property Management Clients & Prospects at Scale w/ Paul Rich

Ep 107 | How to Right-Size AI Expectations: Defined Work vs. Undefined Work

Ep 106 | He Scaled & Sold His PMC In Under a Year w/ Tyler Nelson

Ep 105 | AI Is Nowhere Close To Replacing Property Managers (But It WILL Replace THIS)

Ep 104 | Finding Passion For Property Management When It Wasn't There Before w/ Rob Kazen

Ep 103 | For the Property Managers With Big Dreams for Their City

Ep 102 | The 2k Door Maintenance Coordinator Job Description w/ David Normand

Ep 101 | Blueprint For Finding Your AI Integrator

Ep 100 | Why High Occupancy Can Still Mean a Failing Property w/ Paul McKay

Ep 99 | The Invisible ROI of AI

Ep 98 | Jen's Simple Formula To Leverage Video In Property Management w/ Jennifer Ruelens

Ep 97 | The AI Blueprint of the 95% Club.

Ep 96 | The 2026 Growth Playbook w/ Stacey Salyer & Tony Cline

Ep 95 | The AI-First Org Chart: How Modern PM Teams Are Actually Being Built

Ep 94 | Building an Investor-Grade Property Management Business w/ Peter Tverdov

Ep 93 | The Injustice Of The Holidays For Property Managers & A Way To Break Out!

Ep 92 | Convincing Your Clients To Buy More Rentals: The Case For It w/ Justin Anderson

Ep 91 | "AI Won't Fix Your Process" Is Old AI Thinking!

Ep 90 | Getting To Solve Bigger Problems Than Property Management w/ Chris Weidley

Ep 89 | The Best AI Still Needs Humans"- Current State Of Agentic AI w/ David Normand

Ep 88 | The $1,000 "Experience Experiment" That Became A Referral Flywheel w/ Chapin Hemphill

Ep 87 | Redeeming Work with AI

Ep 86 | Tools For Crossing the AI Chasm: What We Need To Go From "Meh" to "Wow" w/ Arturo Ache & Bruno Wesley

Ep 85 | 2 Real Estate Investing Secrets That Property Managers Should Know

Ep 84 | The Perfect Person To Lead AI In Your PMC: How To Find Them, Train Them, & Let Them Lead w/ Courtney Parks

Ep 83 | Adding Story To Anything (A Practical Guide)

Ep 82 | The Oldest, Most Effective Tool For Relationship Building- Storytelling w/ Jonathan Cook

Ep 81 | Culture As A Revenue Driver: How To Do It

Ep 80 | The Property Management Customer Experience Revolution Has Started w/ Reece Register

Ep 79 | The Big Change At NARPM Nationals

Ep 78 | Acquiring Property Management Companies Without Churning Doors w/ Stacey Salyer

Ep 77 | The NOI Mirage And The Metric That Really Matters Most To Property Managers

Ep 76 | Vision > Options: Mark Brower's Category Design Plays to Radically Differentiate Your PM Business

Ep 75 | The Easiest Way To Get Started With Content For Property Managers

Ep 74 | NARPM 2.0 Will Make You Money w/ DD Garzon

Ep 73 | On Getting Strategic: What Marc Cunningham Taught Me

Ep 72 | Lease-Only Placement Will Change Your Business w/ Ben Jacobs

Ep 71 | Creating One Source of Maintenance Truth: Vendoroo + Rentvine

Ep 70 | This Multifamily Veteran Is Betting Big On AI w/ Daniel Cunningham

Ep 69 | Leading What’s Next: A Guide to AI-First Leadership

Ep 68 | Building A Scoreboard For Property Management w/ Tony Cline

Ep 67 | The End of Burnout: AI’s Real Promise in Property Management

Ep 66 | Hiring A‑Players and Building Culture‑Driven PM Teams w/ Pete Neubig

Ep 65 | [BEHIND THE SCENES] The Big PM Book Release

Ep 64 | Opportunities In Property Management: Operator-Led SEO with Lacy Hendricks & Alex Zweydoff

Ep 63 | Close the Expectation Gap: Agentic AI for Property Managers

Ep 62 | The Opportunistic PM Mindset of Marc Cunningham

Ep 61 | The Hidden Habit of Breakthrough Property Managers

Ep 60 | "AI Is Truly Becoming A Capacity Multiplier" w/ Stacey Salyer

Ep 59 | How AI Is Redefining Value, Trust and Growth in Property Management

Ep 58 | How to Onboard, Train, and Manage AI As A Teammate w/ Bill Davy, "The AI Czar"

Ep 57 | From Meatgrinder To Meaning In Property Management

Ep 56 | Mark's $2.5M PM Profits Strategy Framework: The 8-8-3 Diamond Mine

Ep 55 | We Had "Winning With AI" WRONG. Here Is What It Really Looks Like.

Ep 54 | Making Processes Make Sense To Visionaries

Ep 53 | PM Just Got Called Into A National Mission. You In?

Ep 52 | This Asset Manager Is Saving 10+ Hours a Week Using AI w/ Jonathan Buckelew

Ep 51 | Leadership Through Times of Disruption

Ep 50 | He Bought A PMC, Doubled It, Sold To Poplar, & Built Tech For Them- Lesson's From Michael Lee's Epic Rise

Ep 49 | You Don’t Need Another Maintenance Coordinator (You Need a Mini-Me AI)

Ep 48 | What PMs Really Want from AI: Relief, Trust, and Visibility w/ Nurith Berstein

Ep 47 | Why AI for PM Feels So... Meh

Ep 46 | AI Features vs. AI-First: Kyle Erb on Choosing the Advantage That Actually Scales

Ep 45 | We've Seen This Before- How The Automation Era Felt Like This AI Era (And What Was Different)

Ep 44 | Turning The PM Skillset Into A Fund Building Machine w/ Nicholas Cook

Ep 43 | AI Is Finally Changing What PMs Can Promise

Ep 42 | From Automation to Personalization — David Normand on AI, Outcome Ownership, and the Future of PM

Ep 41 | 4 Frame Breaking Property Management Leaders

Ep 40 | Irrelevance (Not AI) is the Real Threat to Property Managers w/ Jo-Anne Oliveri

Ep 39 | More Doors ≠ More Money. THIS Does.

Ep 38 | The "Lunch-First" Door Growth Flywheel w/ Ed Kirch

Ep 37 | Agentic AI vs Generative - The Difference Everyone’s Talking About (But No One’s Explaining)

Ep 36 | Collapsing Time To Scale A Property Management Company w/ Sylvie McCraken

Ep 35 | Randall Henderson’s Radical Reframe of What Property Managers Deserve

Ep 34 | Owning Rentals- How To Get There & How It Makes You A Better Property Manager w/ Tracy Streich

Ep 33 | Getting To Zero Owner Churn w/ Robert Dell'Osso

Ep 32 | An AI Agent Crashes The Podcast! (My Mindblowing Conversation With An AI Maintenance Receptionist)

Ep 31 | Leaked AI Memos Just Said What No One Has Been Saying (Aloud)

Ep 30 | The Non-Obvious Leadership Gap In Property Management w/ Michael Fisher

Ep 29 | How We Got That Room at NARPM Broker/Owner (Behind the Scenes)

Ep 28 | Shifting To Asset Management- A Real World Example w/ Paul Arrington

Ep 27 | Leading Your Team Through What's Next

Ep 26 | The Cost Of Misaligned Incentives In Property Management — And To Rethink It W/ Mark Brower

Ep 25 | The AI-First PMC Org Chart- Wheels, AI, and the Future of Work

Ep 24 | Capacity Is The New ROI - Jay Berube On Q2 2025 State Of AI In Property Management

Ep 23 | Peter & Wolf’s 8 AI “AHA!” Moments

Ep 22 | Early Adopters = Bigger Success – Stacey Salyer on How Being First To Jump On New Technology Leads To Bigger Wealth Outcomes

Ep 21 | The Stock Market's Crash Just Made You More Important Than Ever

Ep 20 | Winning By Being Different In Property Management — Jason Hull on Believers, Hiders, and the Truth About Team Culture Development

Ep 19 | STOP Setting Goals. Do THIS If You Want To Crush Q2- Making Bets vs Setting Quarterly Goals

Ep 18 | Reducing Regulatory Risk For Property Managers w/ Alex Zweydoff

Ep 17 | Entrepreneurship As A Tool For Personal Transformation For Property Managers with Tony Cline

Ep 16 | Tenants Think AI Is A Person - The Bannister Breakthrough Of Property Management

Ep 15 | Inside The Mind of the PM Company BUYER — Building a Business That Buyers Want with Nick Molina, The ETA Guy

Ep 14 | My Secret To Great Writing With AI

Ep 13 | Creating An Investor Minded Property Management Team Culture - Jim Shonts' Approach

Ep 12 | LEAKED: AI Summit Keynote - The Unbearable Weight Of Maintenance Technology For Property Management with David Normand

Ep 11 | Radical Immersion—The Undervalued Benefits Of Getting Super Involved In The Industry with Lacy Hendricks

Ep 10 | Will Great Generational Wealth Transfer Be Great For Property Managers?

Ep 9 | The Broken Promises of Software In Property Management & What A.I. Will Solve with David Normand

Ep 8 | Why Property Managers Are Overthinking NOI And The Metric That Actually Matters Most

Ep 7 | Embracing Change And The Need To Reinventing Yourself In Property Management with Jordan Muela

Ep 6 | A.I. Implementation Use Cases For Property Managers - Panel From The SFHPM2030 Summit with Randall Henderson, Gina Hill, and Aaron Ivey

Ep 5 | AI vs. Remote Teams: The Future of Property Management Teams with Jay Berube

Ep 4 | Will PMs Become Empowered or Endangered By A.I.? (From the Property Management A.I. Summit)

Ep 3 | The (Shockingly Simple) Podcasting Formula For Property Managers That Made Mark Ainley A Legend In His Market

Ep 2 | Radical Ownership of the Outcome: Mark Brower's Strategy To Transformational Property Management

Ep 1 | When Will AI Actually Replace Employees? w/ Reza Kesh, CEO of Vendoroo

Property Management Frame Breakers Teaser