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All Episodes

Retail Disrupted — 145 episodes · page 1 of 2

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1

Inside Manhattan Exchange: Supply Chains Get an AI Upgrade

2

Why Your Store is a Marketing Channel | Jack Stratten

3

The Body Shop at 50: CEO Mike Jatania on the Comeback Plan

4

How a £40 TikTok Order Turned Into £10K a Week in Wholesale

5

How Cheeky Wipes Built a Daily TikTok Live Strategy

6

How TikTok Drives People Back to Shops

7

Kraft Heinz Europe's Chief Growth Officer on the Power of Partnerships

8

Inside Diageo's Digital Strategy: AI, Amazon Discovery & 15-Minute Delivery

9

Kingfisher's Group Digital Director: AI Is Bigger Disruption Than E-Commerce & Mobile

10

The Trust Crash: Why Consumers Don't Believe Brands Anymore

11

Why This Luxury Founder Tells Customers NOT to Buy – Marc-Antoine Barrois Strategy Briefing

12

California Pizza Kitchen's Rick Rosenfield on Innovation, Reinvention & the CPK Comeback

13

The UK's 3rd Biggest Fashion Retailer Owns No Inventory — An OC&C Strategy Briefing

14

Online Grocery Is a Decathlon — Ocado's European President on Making E-Commerce Profitable

15

Vuori Global President: Cracking DTC, Physical Retail & International Expansion

16

The Future of Quick Commerce: Wolt's Marianne Vikkula on Affordability, AI & Retail

17

How AI Agents Will Rewrite Retail Payments – Spreedly CEO

18

Inside Instacart's $110 Basket Strategy | Ryan Hamburger, Instacart CCO

19

Retail's Tech Problem Isn't Invention. It's Mastery.

20

Inside Amazon's 30-Minute Grocery Strategy | Amazon VP Mariangela Marseglia

21

Home Delivery Is Fundamentally Broken — Bloq.it Co-Founder Miha Jagodic on the Last Mile Fix

22

Why Developing Markets Are Beating Europe at Quick Commerce – Foodora's Chief International Officer

23

China's Trojan Horse & Europe's Trust Crisis

24

30 Years, £100 Million: What Asda's Tickled Pink Teaches Every Retailer

25

5 Things the Morrisons CEO Taught Me + River Island on Fashion's New Pace

26

Gen Z's Digital Changing Room – Rachel Levy, Head of Retail & Lifestyle, Snapchat

27

ROI Reimagined: The 11 Metrics Every Retail Leader Needs Now

28

Holland & Barrett CFO: Why Boring AI Beats the Hype

29

Why PayMore's Physical-First Strategy Is Winning the Recommerce Race

30

How AI Is Changing Shopping: Shopify MD on Agentic Commerce & Retail's Future

31

How Fortnum & Mason Is Redefining Luxury for the Next-Generation Shopper

32

Inside Pets at Home's AI Transformation: What Agentic Shopping Changes for Retail

33

Future-Proofing Footwear Retail: Mastering Inventory & Digital Strategy | Charles Clinkard MD

34

The Psychology of Delivery: UPS Insights from The Delivery Conference

35

Futureproofing Retail Strategy: The Oxford Playbook (Prof. Jonathan Reynolds)

36

Agentic Commerce: Why NCR Voyix Says "Months To Minutes" Is The New Standard

37

The SURI Story: From D2C Startup to Target Shelves in 3 Years

38

Experience per Square Foot: Rethinking the Role of the Store

39

How The "Happiness" Strategy Added €3 Billion to Unilever

40

AI in Retail: Hyper-Personalization, Agentic Commerce & What Comes Next

41

How Estée Lauder is Using AI to Reimagine Luxury Beauty

42

Retail Goes Global: How Brands Win Locally with Cultural Intelligence

43

Retail in 2026: Natalie Berg's Outlook & a Deep Dive into Global Logistics with Becky Lombardo

44

The Future of Barcodes: How GS1 QR Codes Will Transform Retail, Data & Sustainability

45

The Climate Impact of Rice: Fergus O'Sullivan on Nice Rice's Sustainable Mission

46

How Elf on the Shelf Became a Global Holiday Phenomenon

47

Unified Commerce, POS Reinvented & 2026 Retail Tech Trends with Manhattan Associates

48

Inside Argos' Digital & AI Evolution With Marketing Director Heni Hazbay

49

Why Clothes Don't Fit - And How Julia Reynolds is Using AI to Fix Fashion

50

Has Customer Service Become Too Automated? Peter Cross on How Retailers Can Fix It

51

The 2 Trillion Dollar Retail Revolution: Inside Whatnot and the Rise of Live Shopping

52

The Future of Retail: How Ariel Haroush and Future Stores Are Redefining Physical Retail

53

How TikTok Is Powering the Era of Discovery Commerce

54

AI, Agility & the Future of Retail: Key Takeaways from Manhattan Exchange

55

M&S, Ebay & Reskinned on Resale, Circular Fashion & the Future of Retail

56

Amazon Fresh UK Stores Closing: What Went Wrong & What's Next for Grocery

57

Not Just Background Noise: Ola Sars on How Music Drives Sales and Shapes Retail

58

Menopause & Retail: Heather Jackson on Meeting the Needs of 1 Billion Women

59

Retail Reimagined: Matalan and Toshiba Global Commerce Solutions

60

How Disruptive Thinking Shaped Holland & Barrett's First Experience Store

61

The Future of Grocery Retail

62

From Instacart to Highstock - an eBay for Discount Inventory

63

London Tech Week: Supply Chain Resilience with Tesco, Unilever, DHL

64

Whistl: Why Fulfilment is the Backbone of E-commerce Success

65

From Skype to Starship: Ahti Heinla on Autonomous Delivery

66

Automating the Art of Negotiation: How Nibble Lets Online Shoppers Haggle For Lower Prices

67

The AI Value Playbook

68

Amazon Prime VP Jamil Ghani: "Prime is Not A Loyalty Program"

69

Nadine Merabi: 800% Growth Was the Worst Thing That Ever Happened

70

Pacsun CEO: "We've Sold 200,000 Pairs of Jeans on TikTok"

71

Not a One-Trick Pony: Nobody's Child Founder on Becoming More Than a Dress Brand

72

World Retail Congress: What Did We Learn?

73

Delivering the Future: Amazon Leaders on AI, Robotics, Last Mile, and Same-Day Delivery

74

Aisle to Algorithm: David's Bridal's New CEO on Retail Transformation

75

Real-Time Retail: Why Fashion Retailers Need to Embrace AI

76

Kingfisher's Head of AI on Agentic AI, Visual Search, Chatbots, and Sustainability

77

Sneakers and Scaling with The Sole Supplier Founder

78

Ebay's Global Fashion GM on Secondhand, Sustainability, and the Say-Do Gap

79

Jigsaw CEO: Uncertainty And Disruption Is Our New Normal

80

AllSaints Founder: The World Cannot Afford Fast Fashion

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81

Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones with Tesco

82

Keep the Customer in the Room: Marketing Insights from Asda and Waitrose

83

South African Retail: Lessons from a Former Massmart Exec

84

Post-Death Consumerism

85

Powering the Pop-Ups

86

Resale Revolution with Goodwill CEO Steve Preston

87

Co-op's Technology Director on Grocery Retail Transformation

88

Social Commerce Lessons From TikTok's Top Candy Seller

89

Personalized: Customer Strategy in the Age of AI

90

What Retailers Can Learn From the Navy Exchange

91

Decarbonising Deliveries

92

Marketplaces are the New E-Commerce

93

Why Did Amazon Fresh Fail in Germany?

94

Digital Transformation Lessons with Primark and Ann Summers

95

Amazon Haul, What Makes Vinted Special, Advent Calendar Fever

96

Perfecting the Price: Tips for a Successful Black Friday

97

From Cinnabon to Carvel: How GoTo Foods is Driving Global Growth

98

Gen AI Chatbots, Empowering Staff and Sustainability

99

Embrace Technology With Heart and Mind

100

Faire Game: How Indies Can Level the Playing Field