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All Episodes

Savvy Shopkeeper Retail Podcast — 309 episodes

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Title
1

272. The Q4 Pressure Test: Are You Prepared for Retail's Busy Season? Seven Profit Decisions to Make Now

2

271. What Earned a Place in My Office Reset

3

270. Resetting Your Office Space So It Actually Works for You

4

269. What Indie Retailers Wish You Knew About Donation Requests

5

268. Why Your Retail Business Still Feels Heavy (Even After Years in Business)

6

267. Independent Retail Trends for 2026: How to Decide What Actually Matters

7

266. Before You Try to Fix Your Traffic Problem, Start Here

8

265. Fear Is The Thief Of Profit: Build a Braver, More Profitable Business in 2026

9

264. The Year-End Inventory Count: What it is, Why it Matters, and What it Reveals About Your Business

10

263. A Note to Your Future Self: What to Remember from Any Busy Retail Season

11

262. Small Business Saturday Success Plan: How to Make the Whole Weekend Work for You

12

261. How to Motivate Your Retail Team (and Keep Them Engaged) During the Holidays

13

260. Small Business Saturday Discounts: Do You Really Need Them? (And Smarter Strategies to Try Instead)

14

259. Are They Copying You? Your Guide to Handling Retail Competition Part 2: Three Ways for Retail Store Owners to Respond to Competition in Their Market

15

258. Are They Copying You? Your Guide to Handling Retail Competition Part 1: Why Product Overlap Happens in Retail — and What It Could Mean for Your Store

16

257. Why I'm Finally Exploring ADHD (And What it Looks Like to Run a Business When Your Brain Works Differently)

17

BONUS EPISODE: The Listeners-Only Update You Didn't Know You Needed

18

256. How to Plan Like a CEO—Even If You're the Only Person on Payroll

19

255. Smart Planning Strategies for Brick and Mortar Store Owners

20

254. Reverse Engineering Your Week: Why Joy Comes First on the Calendar

21

253. Raise Your Speed Bar: A New Way to Break Through Fear and Grow Fast

22

252. From Minimum Wage to CEO Pay – How to Work Smarter and Make More

23

Bonus Episode: You Skipped The Boring Business Stuff and It's Costing You - It's Time for a Retail Reset!

24

251. Behind the Door Prizes: Tools That Can Transform Your Retail Business

25

250. Designing Certainty: Behavioral Strategies for Indie Retailers in an Uncertain Economy

26

BONUS EPISODE: Get Traffic Recap: Reflections, Revelations & If We'll Do In-Person Events Again

27

249. Why Your Margins Matter More Than Ever (And How Not to Price Yourself Out of Business)

28

248. Doing a Cost-Benefit Analysis of Extending Store Hours

29

247. Why Brick-and-Mortar Retailers Shouldn't Avoid Profit Because of Taxes

30

246. Retail Financial Planning That Works: How to Filter Business Advice for Brick and Mortar Store Owners

31

245. Overcoming Negativity in Indie Retail: Love It or Hate It, But It Needs to Be Said

32

BONUS: Your Behind-the-Scenes Guide to the 2025 Savvy Shopkeeper Conference

33

244. Eight Hiring Tips Brick-and-Mortar Retailers Need to Know

34

243. Tariff Solutions for Independent Retail: Creative Strategies to Reduce Costs and Stay Competitive

35

242. When I give away a $10k opportunity this happens: The Psychology of Passing on Incredible Opportunities

36

241: One Coaching Call, One Shop Refresh = 50% Retail Sales Growth in 2024!

37

A Game-Changing 2-Day Conference for Store Owners

38

240: Skip the Trip: Maximize Buying with Faire Wholesale Winter Market

39

239: Embracing The New Year With Lessons From The Past [Kathy Cruz Interview Part 2]

40

238: All About Kathy Cruz: A Vulnerable Interview PART 1

41

237: 2025 Retail Trends for Independent Retailers: How to Thrive in the Year Ahead

42

236: Understanding the New Beneficial Ownership Information Requirement for Small Businesses in the US

43

235. Cash Flow Part 3: Why Profit Doesn't Always Equal Positive Cash Flow

44

234. Cash Flow Part 2: What's Draining Your Store's Cash Flow? Identifying the Root Cause

45

233. Cash Flow Part 1: Cash Flow Uncovered—Why Cash Flow is More Than Your Revenue

46

232. The Ugly Truth About (Peri)menopause While Running A Business

47

LISTEN ASAP: Rallying for Retailers: Hurricane Helene Relief Donation Drive (3 Ways You Can Help!)

48

231. Manifested Success: A Self-Aware Journey of Building a Dream Store with Ceri Otero of Carthage Olive Oil

49

230. Five Ways to Increase Inventory Entry Efficiency

50

229. Building a Legacy Business with Jolene Forrester of JoRetro

51

228. Planner Problems Solved: Discover the Real Culprit Behind Your Planning Struggles

52

Exposing the Hype: Why Not All Businesses Are Down in 2024 and How You Can Succeed

53

227. Profitable Nostalgia: How Elisa Vietri Turned Swanky Vintage Style into Her Livelihood

54

226. Is the OffPrice Show in Vegas a Good Fit For Your Buying Strategy?

55

225. From Bottlenecked to Calm in Q4: A Retail In-Store Intensive Case Study

56

224. The Science Behind Entrepreneurial Emotions with Master Certified Coach, Neill Williams

57

223. Five Tips for Becoming a Better Leader

58

222. Build Success Brick by Brick: Crafting a Strong Foundation for Your Store

59

221. Managing Vendor Relationships: Friends or Colleagues?

60

220. Ways To Encourage Customers to Pay in Cash & Cash Safety Tips

61

219. Tips for Temporary Store Closings, Both Planned and Unplanned (Free Customer Communication Checklist!

62

218. Impromptu Episode with Personal & Savvy Shopkeeper Updates

63

217. The Instagram Ratio No One Talks About + A Helpful Instagram Optimization Checklist for Store Owners

64

216. Build Your Leadership Strength with Shelli Warren of Stacking Your Team

65

215. What I Learned From The 2024 Savvy Shopkeeper Survey

66

214. How to Buy Inventory for a Retail Store: Open with Faire (NEW Program)

67

213: What's Possible In Independent Retail

68

212. Doing It Scared with Kate Simpson of Cerulean

69

211. Six Bookkeeping Tips for Independent Retailers

70

210. A Natural Disaster Relief Program & Tips for Retailers by Heart on Main Street

71

209. Too Many Tabs Open On Your Laptop? Five Tips for Web Browser Efficiency

72

208. Five Takeaways From Attending AmericasMart As An Observer

73

207. 2024 Savvy Shopkeeper Survey + Tips for Receiving Surveying Responses From YOUR Customers

74

206. Relay Financial: A Cash Flow Tool for Independent Retailers

75

205. A Free ChatGPT Resource Guide for Retailers

76

204. Embracing Community: The Power of Choosing Local Bookshops Over Big Box and Online Retailers

77

203. Entrepreneurial TV Shows Inspiring Me Right Now

78

202. What's Working On Social Media NOW for Retailers with Crystal Vilkaitis

79

201. How To Stop The Fear of Discounting Inventory or Hosting Clearance Events

80

Bonus Episode: A New Announcement and What's Ahead In 2024

81

200. My Personal Journey to Emotional Adulthood

82

199. Retail Business Forecasting: Will Your Retail Business be Sowing, Inching, Growing, or Exploding in 2024?

83

198. Changing Business Models: Reasons to Change (or NOT Change!) Your Retail Business Model

84

197. The Shopkeeper's Marketplace: A Post-Black-Friday Sale Event

85

196. A Gratitude Exercise: 10 Things I'm Thankful For in 2023

86

195. Do Election Years Affect Retail Sales?

87

194. Retail Store Clearance Sales: My Best Store Sales Day Ever and Why It Worked

88

193. How to Decide If It's Time to Start Wholesaling in Your Product-Based Business With Katie Hunt

89

192. Conduct Your Own Retail Store Website Homepage Audit

90

191. Your POS System Goes Down, Do You Have a Backup Plan?

91

190. Why You Shouldn't Pass Credit Card Fees Onto Your Customers

92

189. What Are You Doing to Prepare for Small Business Saturday Weekend?

93

188. How To Sell Using Your Window Display When Your Store is Closed: QR Code Tutorial for Brick and Mortar Stores

94

187. Five Common Questions I Hear About Joining Master Shopkeepers

95

186: The 3 S's to Mompreneur with Ease

96

185. When Are You Ready to Open a Second Retail Store Location?

97

184: Are You Using Defeat to Win or Quit? Failing Vs. Experimenting in Business

98

183. Optimize Your Operations Group Program (Launch Day!)

99

182. Get Started With an Operations Manual Table of Contents [FREE DOWNLOAD]

100

181. Five Brick and Mortar Store Systems Every Shop Owner Should Document

101

180. Eight Benefits of a Retail Store Operations Manual

102

179. A Planner for Independent Retail Store Owners: The NEW Savvy Shopkeeper Digital Planner is Here!

103

BONUS EPISODE: The Credit Card Competition Act and How YOU can help NOW!

104

178. REPLAY: Five Things Independent Retailers Aren't Taught About Planning

105

177. Six Reasons I Switched from Paper to Digital Notes [The 2023 Update]

106

176. A New Way to Destock Your Store!

107

175. Growing vs. Scaling a Retail Store

108

174. It's Not Easy, But It's So Rewarding with Alex Sanso of Island Life Artisan Gifts

109

173. Shoppable Social Media Posts: The Big Change From Meta That Retailers Should Know About

110

172. I Quoted $750/Hour and Here's Why [Pricing Your Worth]

111

171. Protecting Your Retail Brand with Nicole Swartz of Sprout Law

112

BONUS EPISODE: 10 Things I Learned from Hosting the 2023 Savvy Shopkeeper Virtual Conference

113

170. Get Your Shopify Point-of-Sale Questions Answered

114

169. The Shocking Brick and Mortar Retail Business Metric

115

168. Why Is Competition GOOD In Retail?

116

167. How I Broke My Addiction to Checking Email

117

166. Business Lessons Learned From Luis, the Uber Driver

118

165. Square Versus Shopify for Brick and Mortar Stores

119

164. The Top Five Reasons Why Independent Retail Stores Fail

120

163. How to Use AI and Chat GPT for Your Retail Business

121

BONUS Episode: Tickets are now available for the 2023 Savvy Shopkeeper Virtual Conference!

122

162. What the Savvy Shopkeeper Quiz Is Teaching Me About Indie Retailers

123

161. How To Turn A Slow Season Into Profit

124

160. Surround Yourself With Big Thinkers and Action Takers

125

159. When Old Habits Lead To Burnout

126

158. My First Las Vegas Market Visit & What I Learned

127

Bonus episode: Updates + Save the Date!

128

157. Do It For You With Anne Vagasky of Peachtree Street

129

156. The Power of a Business Mastermind

130

155. Six Things Indie Retailers Should Know about Search Engine Optimization

131

154. My Personal Takeaways From AmericasMart 2023

132

153. Why Isn't (Or Is) Your Retail Store Profitable?

133

152. Working Full Time and Shopkeeping: Taking the Leap to Full-Time Entrepreneur

134

151. Ten Quick Retail Brick and Mortar Lease Tips

135

150. Set Life Goals BEFORE Business Goals in 2023

136

149. Lighten Your Mental Load By Making Data-Driven Decisions

137

148. How To Start A Brick and Mortar Business

138

147. Making Hard Decisions in Business

139

146. Eight Things Independent Retailers Can Expect in 2023

140

145. Twelve Elements of a Great Cash Wrap

141

144. Labor Pains in Independent Retail: 12 Solutions for Hiring and Retaining Employees

142

143. 2022 Savvy Shopkeeper Retreat Recap

143

142. Ten Characteristics of the Retail CEO

144

BOSS UP EPISODE: How I'm going to celebrate 200k Downloads

145

141. Poor Planning Polly (An Excerpt From The 2022 Savvy Shopkeeper Retreat!)

146

140. A Plan(ner) is a Commitment to YOU

147

139. Five Things Independent Retailers Aren't Taught About Planning

148

138. Six Reasons I Switched From Paper to Digital Notes

149

137. Find the Joy With Julie Wurr of Heart 'N Home

150

136. A Rising Tide Lifts All Boats with Brittany Taylor of Redoux Home Market

151

135. I'm Answering The Question, "Kathy, How Do You Do It All?!"

152

134. No One Can Be You, But You with Jessica Thompson of Bee Joyful Shop

153

BONUS EPISODE: The Power of Connecting IRL

154

133. 9 Tips for Marketing Your eCommerce Store

155

132. What I Learned From The 2022 Savvy Shopkeeper Survey

156

131. Eight Email Marketing Roadblocks for Independent Retailers

157

130. Is The Current Economy Affecting ALL Indie Retailers?

158

129. Ten Tasks Independent Retailers Can Automate

159

128. Marketing Your Retail Business: Can We Flip The 80/20 Social Media Rule On Its Head?!

160

127. Cash Is Queen: A Free Cash Flow Masterclass For Indie Retailers

161

126. Shopkeeper Guest Interview: 7 Tips for Working with Your Spouse (And Staying Married!)

162

125. Coaching Moments: A Viral Tik Tok and Over 100 Inquiries

163

124. My 8 Favorite Business Books

164

123. This ONE Thing Creates Value in Your Retail Business

165

Bonus Episode: A Tough Love Pep Talk For Shopkeepers

166

Bonus Episode: Updates on my own store expansion and more!

167

122. The 2022 Savvy Shopkeeper Retreat (Ticket Sales are Open!)

168

121. How Retailers Can Deal with "Haters"

169

120. My Personal Thoughts on Store Growth and Expansion

170

119. Where are You on Your Shopkeeper Journey? (Take the Quiz!)

171

118. Start with Inventory Turn Before You Try Open-To-Buy

172

117. Tools of the Retail Trade

173

116. Ten Things Brick-and-Mortar Retailers Wish They Knew Before Opening

174

115. Thank you for 100K Downloads! (Giveaway and Donation Drive)

175

114. How Retailers Can Raise Prices Confidently

176

113. Nine Retail Business Funding Options

177

112. Loss Prevention: Safety Tips To Protect You, Your Team, and Your Retail Business

178

111. Slow Seasons Don't Define Your Business

179

110. Don't Manage Time, Manage Your MIND!

180

109. Retail Sales Per Square Foot

181

108. What to Do When Aspiring Retailers Want to Learn From You and Your Retail Business

182

107. Store Layout & Merchandising Tips

183

106. REPLAY 42. Women, Stop Diminishing Yourselves

184

BONUS EPISODE: 2022 Retail CEO Challenge

185

105. REPLAY 2. How Much do I Need to Make in Sales in Order to Pay Myself? {Sales to Salary Calculator}

186

104. REPLAY 3. An Instagram Blueprint for Shopkeepers

187

103. REPLAY 80. The Dead Inventory Scale

188

102. REPLAY 85. How to Embrace the #1 Social Media Trend: Video

189

101. REPLAY Ep. 44 The Retail Profit Pie

190

100. What I've Learned From 100 Episodes of the Savvy Shopkeeper Retail Podcast

191

99. Savvy Shopkeeper's Special Goal for 2022

192

98. Ten Things Retailers Can Expect in 2022

193

97. Six Reasons Why Shopkeepers Resist Delegation (and How to Embrace it Instead!)

194

96. Retail Success is Subjective

195

95. Dreaming and Risk-Taking…When is it Okay?

196

94. Everything Crashes...But Your Business Doesn't Have To

197

93. Nine Tips to Help Indie Retailers Mitigate Supply Chain Issues

198

92. Community Matters

199

BONUS: 2 Year Podcastversary!

200

91. Shopkeeper Stories with Lisa of Bridenbaker Designs

201

90. Shopkeeper Stories with Katsie of Rough Around the Etches

202

89. Shopkeeper Stories With Rachel of Rachel Alvarez Art

203

88. Shopkeeper Stories with Brittany of Kalopsia Clay

204

87. Client Wins: How One-on-One Coaching and Consulting Helps Retail Business Owners

205

86. Pushing Through a Pandemic as Retailers: How to Keep Your Spirits Up

206

85. How to Embrace the #1 Social Media Trend: Video

207

84. How to Disconnect From Shopkeeping While On Vacation

208

83. The 2021 Savvy Shopkeeper Retreat

209

82. How to Hire: Resources That Retailers Need for Successful Hiring

210

81. Exit Strategy Part 1: Are You Building a Business With Value?

211

80. The Dead Inventory Scale

212

79. Are Your Personal Opinions Hurting Your Retail Business?

213

78. What is Omnichannel Retail and How to Achieve it

214

77. Yes, You Need a Bookkeeper! Here are 5 Reasons Why.

215

BONUS EPISODE: Is Master Shopkeepers for me?

216

76. Want to Sell More Handmade Wholesale Products? Stop Doing This One Thing

217

75. Shopkeeper Stories with Christy of Miss Daisy's Home and Decor

218

74. Shopkeeper Stories with Jennifer of Paper Luxe, et al

219

73. Shopkeeper Stories with Bren of Plantstay

220

BONUS EPISODE: Lots of updates and news!

221

72. Shopkeeper Stories with Miriam of Coco Jolie

222

71. Ten Tips for a Successful Retail Brand Photoshoot

223

70. Six Ways to Transition from Shop Owner to Retail CEO

224

69. Results from the 2021 Savvy Shopkeeper Survey

225

68. Why Growth Matters for Independent Retail Business Owners

226

67. The One Thing That Makes You Wealthier Than Profit

227

66. Six More Independent Retail Business Myths to Stop Believing (Part 2)

228

65. Stop Believing These Independent Retail Business Myths (Part 1)

229

64. My Best Tips for Decluttering Your Mind

230

63. Five Important Tips for Retail E-Commerce Success

231

62. 10 Tips for Cutting Your Retail Business Expenses

232

61. Seasons in Life and Business - Let Me Tell You About Mine!

233

60. What Made 2020 Successful For Independent Retailers

234

BONUS EPISODE: Savvy Shopkeeper, Beyond The Podcast

235

59. The Retail CEO Challenge: Metrics and Benchmarks for a Successful Retail Business

236

58. The Retail CEO Challenge: The Health of Your Business

237

57. The Retail CEO Challenge: Tracking Business Performance

238

56. The Retail CEO Challenge: Systems & Processes

239

55. Introducing The 2021 Retail CEO Challenge

240

54. What Retailers Missed & Wished For in 2020

241

53. Is Shopify Right for Your Retail Business?

242

52. 10 Intriguing Retail Trends for Small Shop Owners to Watch in 2021

243

51. Salary Goals of Micro Retail Business Owners

244

50. An Interview with Becky Tyre: Master Visual Merchandising Consultant & Host of Retail Details Podcast

245

BONUS EPISODE: How to Get Noticed on Small Business Saturday 2020

246

49. My #1 Time Management Tip: Get Unaddicted to Your Phone

247

48. Where Retailers Are Now Buying Wholesale

248

47. COVID Safety Guidelines for Retailers During the Holiday Season

249

46. Three Steps to Help You Stop Running Your Business For Other People

250

45. How to Use Instagram Reels to Promote Your Brick and Mortar Store

251

44. The Retail Profit Pie

252

43. Why Retailers Should Hire a Virtual Assistant

253

42. Women, Stop Diminishing Yourselves

254

41. Tackling Fear Before Q4: The Fear of Buying

255

40. Tackling Fear Before Q4: The Fear of Selling

256

39. Tackling Fear Before Q4: Getting Rid of Stale Inventory

257

BONUS EPISODE: Are You Playing Big? Are You Playing To Win?

258

38. Shopkeeper Stories with Kathy of Pineapple on Main

259

37. Shopkeeper Stories with April of Pink + Frillos

260

36. Shopkeeper Stories with Karen of Alluv Place

261

35. Shopkeeper Stories with Taylor of The Turquoise Top Hat

262

34. Why You Need to Know Your Shopkeeper Personality Type

263

33. My Favorite Software & Tools for Shopkeepers

264

32. Who Should Independent Retailers Hire for Social Media Management?

265

31. Financial Foundations for Brick and Mortar Store Owners

266

30. Work Less. Profit More.

267

29. Resetting Your Business Is an Opportunity

268

28. Posting About Sensitive Topics on Your Business Social Media Accounts

269

27. Let's Talk About The Mess In Our Retail Stores

270

26. Business Lessons Learned During Covid-19 Part 2

271

25. Business Lessons Learned During COVID-19 Part 1

272

Boss Up Minisode Series #12 - Find the silver lining!

273

Boss Up Minisode Series #11 - Protect Profit Margin or Focus on Cash Flow?

274

Boss Up Minisode Series #10 - Stop hiding to avoid taking action

275

Boss Up Minisode Series #9 - A Bull Market vs. A Bear Market

276

Boss Up Minisode Series #8 - Finding peace and calm during turbulent times

277

Boss Up Minisode Series #7 - Don't avoid finances during tough times

278

Boss Up Minisode Series #6 - Selling is NOT spamming

279

Boss Up Minisode Series #5 - Give yourself credit!

280

Boss Up Minisode Series #4 - Feel emotion AND do things that make you happy

281

Boss Up Minisode Series #3 - Disconnect from the negativity on social media!

282

Boss Up Minisode Series #2 - Get ready for the day!

283

Boss Up Minisode Series #1 Introduction

284

BONUS EPISODE: Applying the CARES Act to your Retail Business

285

24. You Are NOT Alone

286

23. Get Creative With Selling Online!

287

22. How Retailers Can Handle this Challenging Time {Coronavirus Episode}

288

21. Why You Should Have an Email List and How to Get Started

289

20. Why Inventory Management is so Important

290

19. What the heck is the Facebook Pixel?

291

18. My 10 Favorite Retail and Business Podcasts

292

17. The Confusion around Community Over Competition

293

16. The #1 E-Commerce Misconception

294

15. Why a Retail Loyalty Program is Valuable

295

14. Lessons Learned at Market (AmericasMart)

296

13. What Made 2019 Successful for Independent Retailers

297

BONUS EPISODE 1: My Best Tips for Your Retail Business in 2020

298

12. Social Media Ads 101

299

11. Five Marketing Mistakes Small Retail Business Owners are Making

300

10. Setting Boundaries While Maintaining or Growing A Profitable Retail Business

301

9. How well do you know your retail customer? {FREE Workbook}

302

8. Are You Ready For Retail's Mega Holiday Weekend?

303

7. Five Fun Ways For Retailers To Get More Engagement On Social Media

304

6. Set Your Retail Business Up for Success with Taxes

305

5. How to Host or Participate In a Successful Pop-Up Shop in a Brick and Mortar Store

306

4. How Retailers Can Increase Their Average Sale

307

3. Instagram Blueprint for Shopkeepers

308

2. How Much Do I Need To Make In Annual Sales In Order To Pay Myself?

309

1. What To Expect From The Savvy Shopkeeper Retail Podcast