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All Episodes

The Customer Wins — 173 episodes

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Title
1

[Emerging Tech] How To Transform Enterprise Data Into Insights With Suvrat Bansal

2

Building Brand and Culture for Customer Success With Liz Fritz

3

[Perspective Series] Revolutionizing Rural Healthcare Access With Dr. Kara Hartl

4

Powering Seamless Customer Experiences With Shawn Bowen

5

[Emerging Tech] The Future of Financial Advice Automation With Eden Ovadia

6

Scaling Client Success and Capacity With Dr. Jon Randall

7

[Emerging Tech] Turning Online Reviews Into Growth With George Swetlitz

8

Why Pressure Is a Privilege With Andy Schwartz

9

Rethinking CRM and AI Integration With Adrian Johnstone

10

[Emerging Tech] Compounding Institutional Knowledge for Growth With Ian Karnell

11

Transforming Customer Experience Through Culture and AI With Katie DeFeo

12

How Financial Advisors Can Grow Through Referrals With Bill Cates

13

[Emerging Tech Series] Transforming Financial Advisors' Workflows With AI Agents With Chirag Gandhi

14

Unlocking Money Wisdom and Intuition With Ellen Rogin

15

Unlocking Business Owner Wealth With Jason Early

16

Empowering Advisors To Help Clients Live Fearlessly With Dan Zitting

17

[Emerging Tech] Protecting Businesses From Privacy Lawsuits With Richart Ruddie

18

[Emerging Tech] Eliminating Data Complexity for Growth With Mark Ovaska

19

Data Strategies That Transform Advisory Practices With Molly Pierce

20

Transforming Client Relationships Through Mindset Assessments With Colleen Bowler

21

[Perspective Series] Breaking Bread and Building Trust With Josh DeTar

22

Psychology of Money and Better Client Conversations With Brian Portnoy

23

How Brand Evangelism Drives Growth in Fintech With Diana Cabrices

24

[Perspective Series] Storytelling Secrets to Winning Pitches With Ben Wiener

25

[Emerging Tech] Reimagining CRM With AI for Advisors With Thomas Clawson

26

How Salesforce Is Transforming Financial Services With Michelle Feinstein

27

[Perspective Series] Authentic Connections: The Key to Winning Customers With Greg Bennick

28

[Emerging Tech] Simplifying Operations in Wealth Tech With Max Klein

29

How Advisor Enablement Drives Client Success With Michael Jeanfreau

30

Outsmarting Cybercriminals in Finance With Brian Edelman

31

[Perspective Series] Redefining Hiring Transparency With Ty Peck

32

Elevating Client Onboarding With AI Agents With Rabih Ramadi

33

Cybersecurity Secrets for Financial Services With Paul Osterberg

34

Humanizing Wealth Management Success With Shannon Rosic

35

Humanizing Your Brand for Real Impact With Joshua B. Lee

36

[Perspective Series] From Mom's Kitchen to Millions With Brandon Castaneda

37

Four Keys to Customer Experience Success With Richard Walker

38

[Perspective Series] Streamlining Franchise Success and Operations With Matt Goebel

39

Helping RIAs Scale With Smart Workflow Automation With Jeffrey Rusin

40

Building Businesses That Put People First With David Steele

41

Unlocking Wealthtech Innovation and Growth With Vickie Lewin

42

Revolutionizing Forms Processing With Richard Walker

43

[Perspective Series] Scaling With AI, Collaboration, and Team Culture With Tracy Lee

44

[AI Series] Revolutionizing Financial Meetings With AI With Parker Ence

45

[Perspective Series] Secrets to Retention and Revenue Boosting With Joseph Loria

46

Building Client-Centric Portfolios With AI With Cameron Howe

47

[AI Series] Transforming Client Services and Advisors' Workflow Using AI With Mark Gilbert

48

[Perspective Series] Boosting B2B Relationships and Revenue Through Podcasting With John Corcoran

49

[AI Series] Transforming Meeting Management for Financial Advisors With Arnulf Hsu

50

Redefining Client Discovery in Finance With Marla Sofer

51

Inside Boutique Wealth Management: Navigating Wealth and Ethics With Joshua D. Rogers

52

[Perspective Series] Creating Clarity Through Processes With Adi Klevit

53

Revolutionizing Tax Advisory With David A. Perez

54

How Advisors Win at Life and Wealth With Donald Morgan

55

[AI Series] Revolutionizing Compliance With AI With Larry Shumbres

56

Secrets to Scaling SaaS Businesses With Patrick Hannon

57

The Future of Investment Management With Ryan Eisenman

58

[Perspective Series] Scaling a Franchise With Simplicity With Bennett Maxwell

59

[AI Series] How AI Is Transforming Wealth Management With Sindhu Joseph

60

[Perspective Series] Unlocking Business Growth: How Fulfillment Drives Success With Nickie Froiland

61

[AI Series] How AI Is Transforming Business & Education With Michael Todasco

62

Navigating Wealth With Transparency and Trust With Brian Thorp

63

[AI Series] Transforming Client Onboarding With AI With Peter Dun

64

[Perspective Series] Storytelling Secrets for Business Growth With Kyle Gray

65

Empowering Advisors With the Gift of Time With Rich Whalen

66

Unlocking Capital Efficiency for Advisors With Andrew J. Evans

67

Redefining Financial Guidance in Times of Transition With Rob Sweas

68

The Art of Effortless Wealth Recovery With Mike Betz

69

Mastering Profit First Method With Rocky Lalvani

70

[100th Episode Special] Automating Paperwork Hassles With Cheryl Dillon

71

Transforming Advisor Engagement Through AI With Spenser Segal

72

[Author Series] Life and Money Alignment Secrets With Dr. Preston Cherry

73

Revolutionizing Fintech Sales Strategies With Wim Van Lerberghe

74

The Six F Strategy for Success With Brett Gilliland

75

Navigating Customer Experience To Unlock Customer Loyalty With Richard Weylman

76

Transforming Cybersecurity for Businesses With Matthew Connor

77

Revolutionizing Fee Billing Systems for Advisors With Lacey Shrum

78

Transforming Financial Advising With Simplicity and Tech With Adam Dell

79

How Psychometrics Can Revolutionize Your Workforce With Jason P. Carroll

80

[Perspective Series] Strategies for Winning Customers: A Conversation With Peter LePiane

81

[AI Series] Tailoring Client Acquisition in Finance With AI With Farbod Nowzad

82

Redefining Productivity in Business With Steve Miksta

83

Creating Winning Opportunities in Financial Services With Tom Anderson

84

Winning the B2B Sales Game Through Specialization With Richard Walton

85

[AI Series] Harnessing AI for Strategic Leadership With Geoff Woods

86

Maximizing Efficiency With CRM Optimization for RIAs With Kate Guillen

87

Harnessing Fractional Workforce for Business Success With Praveen Ghanta

88

Creating Financial Health With Abby Morton

89

Navigating the Waters of Financial Marketing With Robert Sofia

90

Scaling Communities and Operations Excellence for RIAs With Shaun Kapusinski

91

Innovating Fiduciary Risk Assessment for Growth With Mark Friedenthal

92

[Perspective Series] The Bold Leadership Blueprint With Amy Riley

93

The Winning Formula for Customer and Investor Success With Mark Gatto

94

[Perspective Series] Embracing Technology To Win in Real Estate With Lauren Schreyer-Merdinger

95

[AI Series] Empowering RIAs for Personalized Customer Wins With Cormac Murphy

96

[Perspective Series] Exit to Excellence: Guide to Strategic Business Departures With Jerome Myers

97

[Perspective Series] The Art of Wonder: Solving Problems Through Magic With Dan Trommater

98

[AI Series] The AI Edge: Supercharging Financial Advisors With Denis Konoplev

99

Transforming Financial Services With a Customer-First Approach With David Crow

100

Leveraging AI and Process for Client Wins With Justin Bolmgren

101

CRM Mastery: Empowering Financial Advisors for Success With Stephanie Dannebaum

102

Maximizing Efficiency in Client Documentation With Corey Westphal

103

Maximizing Customer Success Through Intelligent Cash Management With Michael Halloran

104

Revolutionizing Advisor-Client Interactions Through AI With Tom Rieman

105

[Perspective Series] Secrets to Winning at Golf and Life With Bobby Steiner

106

Networking Like a Pro: Matt McCoy's Secrets to LinkedIn Success

107

Building Resilience for Customer Success with Chrissy Myers

108

Jason Mandel's Guide To Tax-Free Growth and Asset Protection

109

Emotional Sales Methodology of Empathy and Connection With Sam Wakefield

110

Building Fintech Businesses in Data Privacy With Sid Yenamandra

111

Unleashing Your Potential as a Breakaway Advisor With Jason Barber

112

Streamlining Document Processes With Digital Vaults With Clifton Schaller

113

Improving Customer Experience and Growth Through Operations With Jen Goldman

114

Gamifying Courses: The Future of Education With Murray Gray

115

Becoming an Olympic-Level Leader Through Coaching With Sherry Winn

116

[AI Series] AI Note-Taking for Financial Advisors With Daniel Yoo

117

Scaling Business Through Community as an RIA With Joe Moss

118

[AI Series] Driving Business Success Through Digital Transformation With Eric Bourget

119

The Value of Creating Personalized Financial Services Experiences With Valarie Vest

120

[AI Series] AI for Wealth Management Marketing With Jonathan Michael

121

Harnessing the Power of Online Ratings and Reviews With Whit Lanier

122

Embracing Technology for Next-Level Wealth Management With Reed Colley

123

Embrace Technology: Gain a Competitive Edge in Wealth Management With Jeff Schwantz

124

[AI Series] Streamlining Operations With Cutting-Edge AI Technology With Babu Sivadasan

125

Simplifying Business Processes for Financial Advisors With Louis Retief

126

Delivering an Experience: A Custom Tailor's Tips With Rocky Chugani

127

[AI Series] Building an AI Tool for Financial Compliance With Mamal Amini

128

Tips for Wealth Management: An RIA Perspective With Chuck Failla

129

[AI Series] Thriving as a Financial Advisor Using AI-Powered Tools With Gabe Rissman

130

[AI Series] How To Utilize Work Automation and AI With Alane Boyd

131

Navigating Transitions: Expert Tips for Advisors With Ryan Shanks

132

Achieving Sustainable Growth as an Agency Owner With Frank Cowell

133

Achieve Work-Life Balance With a Household Assistant With Kara McKeage

134

Navigating the Angel Investment Landscape as Investors With Ben Pidgeon

135

Thriving With Improved Habits: An AI Approach With Mike Jalonen

136

World-Class Technical Documentation for Increased Customer Satisfaction With Caity Cronkhite

137

Tips for Effectively Helping People As a Financial Advisor

138

Using AI To Financially Plan Our Future With Robert Kirk

139

Leveraging AI Technology To Provide Holistic Financial Advice With Charlie Clark

140

Lessons To Learn From The Food Lawyer With George Salmas

141

Smoothly Transitioning to New Firms With Tamara Williams

142

How To Simplify the Accounts Receivable Process With Mark Firmin

143

Connecting Wealth Management Firms and Solution Providers With Chip Kispert

144

Customer Experience Lessons From The Hospitality Industry

145

Tips for Addressing Financial Regulatory Compliance Requirements With Parham Nasseri

146

Growing Through Active Listening and Good Communication With Mike Row of Future Capital

147

Have Confidence in Where You Financially Stand With Shabana Nathoo

148

Transforming a Financial Services Firm Through Technology With Geoff Moore of Valmark Financial Group

149

Growth Tips for Wealth Management Firms With Aaron Klein of Nitrogen

150

The Better and Simpler Way To Scale With Austin Netzley of 2X

151

Bridging Personal Purpose and Professional Success With Justin Krane

152

How Wealth Management Firms Can Thrive Through Consultancy

153

Tips for Driving a Company's Growth With Ashtan Moore of Model B

154

The Significance of Community, Collaboration, and Conversations With Thom Singer of ATC

155

How Financial Services Can Thrive Through Digital Transformation With Sanjeev Kumar of Skience

156

Tips for Becoming a Data-Driven Financial Advisor With Jud Mackrill of Milemarker

157

How To Thrive Through Customer Experience With Shelli Taylor of Alamo Drafthouse Cinema

158

Tips for Increasing the Financial Advisors-Clients Engagement With Blake Wood of Lumiant

159

The CRM Experience for Financial Advisors With Rick Williamson of Redtail Technology

160

How To Be Customer-Centric

161

Financial Planning Reimagined With Adam Holt of Asset-Map

162

Simplifying How Financial Advisors Connect With Clients With Derek Notman of Couplr

163

How Financial Advisors Can Become Great Business Owners

164

Automating and Simplifying the Way Organizations Fill Out Forms With Rick Burgess of Forms Logic

165

Listen, Then Deliver the Best Customer Experience

166

Care For Your Customers To Serve Them Best

167

The Power of Providing Value: Rich Walker's Journey to Success

168

How Being High-Tech Leads To Being High-Touch With Customers

169

Help Customers Adapt To Change Faster for the Win

170

Helping Customers Win Through More Secure Transactions With Pem Guerry

171

How Evolving From Customer To Tech Insider Helps Customers Win

172

Be More Like Your Customer To Win Your Customer

173

Pivoting To Customer Success With Randy Cass of Nest Wealth