All Episodes
The Social Housing Podcast — 31 episodes
The Power of Automation | Episode #030
What’s Next for Social Housing Technology?
AI and Social Housing: First Steps, Challenges and Opportunities | Episode #028
Unlocking support and collaboration with Citizens Advice | Episode #027
Digital transformation - are we doing enough? | Episode #026
Why understanding your tenants is so important | Episode #025
Are we utilising new technology and data enough? | Episode #024
How important is it to communicate with your residents? | Episode #023
Why a customer-centric approach is key in the social housing sector | Episode #022
Is there a recruitment issue in the social housing sector? | Episode #021
Tackling the no access problem in the social housing sector | Episode #020
How FLS Are Solving The Scheduling Problem For Social Landlords | Episode #019
Shifting from tenant enforcement to tenant support | Episode #018
Do we have a “Pandemic of Disrepair?” | Episode #017
How Platform Housing Are Gearing Themselves Up To Provide A Top Tier Service For Their Customers In A Post-Pandemic Era | Episode #016
How Thirteen Group are changing their operational model to suit the post-pandemic world needs of their staff & residents | Episode #015
How Middlesbrough Council were able to use Voicescape’s engagement software to support 1,000s of Council Tax Payers to help pay their Council Tax | Episode #014
Are RSL's part of the solution to the housing crisis or part of the problem? | Episode #013
The impact of proactive engagement on income collection & arrears | Episode #012
Why *Digitisation* Is Now More Important Than Ever For Housing Providers | Episode #011
How to communicate with tenants like it's 2021 - not 2005 | Episode #010
How Homes In Sedgemoor Have Reduced Rent Arrears To 0.9% | Episode #009
Building A Thriving Community For Tenant's | Episode 008
Why Was Home Ownership In The White Paper? | Episode 007
The Tenant's Trust Problem | Episode 006
Journey To Becoming A Champion For Tenant's Rights | Episode 005
Supporting Tenant's Mental Health Through COVID | Episode 004
Nick Atkin's Unique Views On Social Housing | Episode 003
From Being Homeless To Helping The Homeless | Episode 002
Andy Burnham's Approach To Social Housing | Episode 001
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