All Episodes
Virtual GM - A Hotel Management Podcast — 161 episodes
🎧 Episode 51: The New Guest Expectations in 2026 What Travelers Want Now That They Didn't Five Years Ago
🎧 Episode 50: Why Direct Bookings Matter More Than Ever Winning Guests Without Relying on OTAs
🎧 Episode 49: The Boutique Advantage in an AI World Why Independent Hotels Can Outperform Big Brands Using Technology
🎧 Episode 48: Cutting Through the Noise — How Hotel Owners Can Choose the Right Hospitality Partners
🎧 Episode 47: Why Every Independent Hotelier Needs to Attend the Independent Hotel Show Miami
🎧 Episode 46: Why Speed of Communication Matters More Than Ever
🎧 Episode 45: What Hotel Reviews Are Really Telling You
🎧 Episode 44: The Hidden Cost of OTA Dependence
🎧 Episode 43: The AI-Powered Virtual GM — How to Work Smarter in Modern Hospitality
🎧 Episode 42: ADR Isn’t Enough — How Smart Revenue Management Software Is Changing Hotel Operations
🎧 Episode 41: The Top Hospitality Events You Need to Attend This Year
🎧 Episode 40: Designing a Stay Guests Actually Remember
🎧 Episode 39: The Hidden Revenue Drivers Most Hotels Are Missing
🎧 Episode 38: From Legacy to Innovation — The Evolution of the Virtual GM with Ali Dockstader
🎧 Episode 37: Inside the Virtual GM Role — Lessons from the Front Lines with Malissa Baum
🎧 Episode 36: Grand Opening Spotlight — Adobe Desert Boutique Motel: Reimagining Hospitality in Southern Utah
🎧 Episode 35: The New Hospitality Leader — GM vs. Experience Architect
🎧 Episode 34: Property Deep Dive — Inside the Experience at the Waldorf Astoria Grand Wailea (Maui)
🎧 Episode 33: Behind the Scenes at BITAC — First-Time MC & What You Can Expect
🎧 Episode 32: How to Build a Hotel Website That Actually Converts
🎧 Episode 31: AI, Authenticity & Bookings — How Hotels Can Win With Bonafide AI
🎧 Episode 30: The Experience Economy — Why Guests Care More About Feeling Than Square Footage
🎧 Episode 29: The Hospitality Illusion — What Guests Think Running a Rental Looks Like vs. Reality
🎧 Episode 28: What Guests Are Really Looking For When Booking Spring Break Travel
🎧 Episode 27: The Virtual GM Playbook: Running Your Property from Anywhere in 2026
🎧 Episode 26: AI in Hospitality 2026: Smarter Operations, Stronger Marketing
🎧 Episode 25: Loyalty That Works: How Independent Hotels Win with Stash Rewards
🎧 Episode 24: Inside BITAC: Why These Hospitality Events Are Unlike Any Other
🎧 Episode 23: Leveraging Micro-Moments: Small Touches That Create Big Loyalty
🎧 Episode 22: New Year, New Stays: Fresh Starts in Boutique Hospitality
🎄 Episode 21: Holiday Hospitality & Christmas Movie Showdown
🎧 Episode 20: The Hidden Power of Asset Management — Featuring Walter Peseski of Garfield Public/Private
🎧 Episode 19: Story-Driven Hospitality Branding
🎧 Episode 18: Smart Upsells Without Feeling Slimy
🎧 Episode 17: Turkey, Touchdowns & Trash Talk: Our Ultimate Thanksgiving Draft
🎧 Episode 16: Reputation Management in 2026: Responding, Recovering & Reinforcing Trust
Season 3, Episode 15: The Greatest Hits — Our Most Downloaded Episodes from Every Year!
🎃 Episode 14: Scare Screen Picks: Cody’s Top 5 Halloween Movies (with IMDB links!)
Season 3, Episode 13: The Top 5 Digital Must-Haves to Maximize Your Property’s Success
Season 3, Episode 12: How Hotel Pontotoc Set the Gold Standard for New Hotel Openings
Season 3, Episode 11: Five-Star Service with a Two-Person Team
Season 3, Episode 10: Transforming Guest Engagement with SuitePad featuring Moritz von Petersdorff-Campen
Season 3, Episode 9: Chaos to Consistency: Building SOPs That Save You Hours
Season 3, Episode 8: Revenue Without the Rush: Simple Strategies to Boost Boutique Hotel Profitability
🎙️ Season 3, Episode 7 — Our Favorite Vacation Spots
🎙️ Season 3, Episode 6 — Room to Remember: How Hotel GMs Can Elevate the In-Room Experience
🎙️ Season 3, Episode 5 — Do More with Less: How Small Hotels Can Operate Like Big Brands — Without the Overhead
🎙️ Season 3, Episode 4 — Brewing Innovation with Ted Ayliffe, CEO of Coulee Coffee
🎙️ Season 3, Episode 3 — BITAC Owners, HOTEC, and the Coolest Coffee Company Ever
🎙️ Season 3, Episode 2 — Behind the Scenes: How We’ve Created 100+ Episodes with BlueForm Media
🎉 Season 3, Episode 1 — Welcome Back! The Top 5 Most Downloaded Episodes of Season 2
Episode 52: Season 2 Finale — Cody Answers Your Top 5 Questions
🎙️ Episode 51: Our Secret Revenue Management Strategy
🎙️ Episode 50: The 6 Tools You Need to Get Started in Hospitality
Episode 49: From Dishwasher to Icon – Rick Ueno on Hospitality Leadership & the Independent Hotel Show Miami
Episode 48: Hotel Design Deep Dive – HD Expo Recap & Creative Inspiration with Cody
Episode 47: Behind the Curtain + Our Most Downloaded Episode Ever – Expedia & OTAs
Episode 46: All the Exciting Updates with Akia – Guest Communication Just Got Smarter
Episode 45: Our Favorite Summer Vacation Spots – Sun, Sand, & Serenity
Episode 44: The Must-Attend Hospitality Events of 2025 + BITAC Recap
Episode 43: The Ultimate Family Adventure at Cliff Dwellers Lodge
Episode 42: Hotel Pontotoc – Memphis’ Newest Boutique Gem
Episode 41: Preparing Your Property for Easter & Spring Break Guests
Episode 40: Elevating Hospitality with Dina Belon-Sayre, President of Staypineapple
Episode 39: The Future of Hospitality with AI – Featuring Logan Nicholson of Talsey AI
Episode 38: March Maintenance Madness – 5 Essential Maintenance Must-Dos
Episode 37: Launching Edgewater Resort – 4 Keys to a Successful Property Launch
Anke Graichen – Climbing the Ranks in Hospitality & The Independent Hotel Show Miami
Episode 35: Preparing for a Successful 2025 Season
Episode 34: A Legacy of Luxury – Interview with Richard Kessler
Top Hospitality Events for 2025 & HR Insights with Joe Ruzicka
Happy New Year & A Look Ahead to 2025
Top 5 Christmas Movies of All Time
Marketing Tips to End the Year Strong
12 Days of Christmas with Vibrant Management
Preparing Your Hospitality Business for Success in 2025
Thanksgiving Cheers and Last-Minute Black Friday Tips
From Front Desk to GM - Nick Bonniksen’s Inspiring Journey in Hospitality
Mastering Airbnb Investments with John Bianchi, Founder of STR Search
Simplifying Vacation Rental Operations with Will Rogers, Founder of Dormi.io
Happy Halloween! Spooky Ideas for a Thriving Holiday Season
The Canyons Collection is for Sale – Don’t Miss Out!
DIY Marketing Tips for Your Property
A Hidden Gem for Sale – The Dwellings Near Zion National Park
Mastering Your Finances and Transforming Your Business with Smart Budgeting
Maximizing Your Q4 Promotions and Setting Holiday Pricing
Cody goes to BITAC Independent at the Ritz Carlton, Amelia Island
Financial Foundations: Mastering Budgeting and Cash Flow in Hospitality
Can't-Miss Hospitality Events in 2024
Creating Moments that Matter with Hovr: A Conversation with Jason Craparo
Navigating 2024: Industry Trends & Top Tips for Engaging Customers
Vibrant Ventures into Airbnb: Building Success with Proven Processes
Pain Points of Opening a New Property: Lessons from The Central Block
The Good, The Bad, & The Ugly: Hilton Waterfront Beach Resort
Loyalty Programs and Independent Hotels: Insights from Stash Rewards
Strategic Design and Marketing: Insights from Pink Wall Designs
Hotel DeNovo: A New Gem in Hilton's Tapestry Collection
Exploring Unique Stays: From Floating Retreats to Vibrant Hotels
Owner Opportunities: Must-Haves for Building a Successful Property
Navigating OTAs: Maximizing Direct Bookings and Understanding Online Travel Agents
Tech-Savvy Management: Top Software Picks for Streamlining Your Property
A Day In The Life of a Virtual GM
Top 3 Travel Tips for Your Next Vacation
Unlocking Hotel Success: Insights from a Revenue Maestro Nick Horgan of Amaze Insights
Hotel Smart Locks with Lynx CEO Reesha Shroff
Hospitality Education with Dr. Peter Ricci
4 Ways To Boost Your Hotel Advertising with Director of Marketing Leah Roberts
Independent Hotel Rewards Programs w/ Stash Hotel Rewards CEO Jeff Low
Boost Your Hotel's Q4 Profits: Top 4 Strategies
How To Find Hospitality Talent with SUU Hospitality Professor AJ Templeton
Our 2024 Hospitality Economy Prediction - Our Interview with Dennis Nessler, Editor-In-Chief from Lodging Magazine
Hospitality Design: Brand Recognition with Matt Ionta
Best Western's Aesthetic Adventure: Design and Decor with Meegan Gillett
Stay Pineapple's Procurement Acquisitions: Marrying Procurement with Brand Identity with Mary Kirkpatrick
Brand Brilliance: Michael Osgood on Assuring Quality at Preferred Hotels
Hospitality Procurement: Crafting Guest Experiences with Lorie Komanova
Unveiling Luxury: The Fontainebleau Las Vegas and Designing Experiences with Jodi Sandler
Crafting Hospitality Elegance: A Design Journey with Michael Kaye at Procure by Design
Revolutionizing Hospitality Procurement: A Journey with Marji Waldman
Unveiling the Art of Hospitality Design: A Conversation with Liza Koeda, Principal at Cober Koeda
Becoming a Part of the BITAC Family: A Sneak Peek at BITAC Events for 2024
Elevating Hospitality Standards with Jamess Skunkcap: A Dive into Housekeeping Excellence
5 Ways To Increase Guest Loyalty
Our Trip To Florida - Content Creation, The BITAC Independent and More!
🚨 Must Listen - Our BITAC Independent Panel 🚨
Questions You Need To Ask Before Hiring A Marketing Agency
Our Secret Revenue Management Strategy
How to Advertise Your Hotel for Free
How to Organize Your Hotel Operations
Our Conversation With Sean Cannell
What You Missed At The Hospitality Show
How To Get *Free* Content For Your Hotel
Hospitality News You Can't Afford To Miss
7 Ways To Optimize Your Guest Experience
The Future Of Independent Hotels w/ ThinkReservations CEO Richard Aday
How To Use ChatGPT At Your Hotel: A Guide To AI In Hospitality
How Independent Hotels Win Big - A Conversation With BITAC CEO Rich Viola
4 Proven Ways To Prevent Angry Hotel Guests ⭐🥊
Transform Your Independent Hotel: 3 Proven Video Marketing Tactics with Vibrant Management 📹🌟
4 Mistakes Every Hotel Makes and How To Avoid Them
Top Hotel Marketing Hacks for 2023: Boost Your Revenue TODAY! 💸🏨
Airbnb vs. Independent Hotels: How Direct Bookings Are Changing the Game
Inside Hospitality - What's Happening In 2023
3 Easy Ways To Enhance Hotel Guest Experience
5 Social Media Updates Hotel Owners Need to Know to Boost Engagement and Reach
Maximize Your Boutique Hotel's Potential with This Game-Changing Tool
Revolutionize Your Hotel Business with These 4 Cutting-Edge Softwares
Experience Luxury at Cougar Ridge's Grand Lodge: A Virtual Tour
Maximize Your Boutique Hotel's Potential: An Introduction to Using ChatGPT
Learn from the Best: Tips on Hotel Marketing and Management from Vibrant Management's Cody Adent
Running A Hotel - How To Have An Amazing Holiday Season
Running a Hotel - 3 Essentials For a Successful Offseason
What's Happening in Utah Hospitality - November 2022
Utah Tourism Conference Update + How To Become An Airbnb Superhost In Under 4 Months
What's Happening In Utah Hospitality 2022
Expedia & OTA's - How To Make Them Work In Your Favor
A Tour Of Our Properties And Why They're Amazing
How To Use Social Media As An Airbnb, VRBO, or Boutique Hotel (Any Why It Matters!)
Why Hospitality Matters in 2022 - A Conversation With Our Intern
Tools You Need To Get Started In Hospitality
How To Build a Hotel Website