Beyond the Work: Tales in Multifamily Maintenance

In this episode, Cliff Kornegay https://www.linkedin.com/in/nspirecliffkornegayquadel/ , a key architect of the NSPIRE standards and former HUD expert, shares insights into the development, application, and future of property inspection standards in affordable housing. Cliff discusses the evolution from UPCS to NSPIRE, the importance of focusing on units, and how data and AI are transforming property management.Chapters00:00 Introduction to Cliff Kornegay and His Background04:07 The Journey to NSPIRE Standards07:06 Cliff's Unique Experiences in Inspections09:50 Transitioning from HUD to Private Sector12:49 Understanding the NSPIRE Standards15:57 Focus on Unit Inspections18:48 Application of Standards Beyond Affordable Housing22:00 Reflections on NSPIRE and Future Improvements25:48 Understanding the New HQS Standards28:11 Impact of Common Area Inspections30:51 The Importance of Fire Safety Standards32:45 The Significance of Understanding 'Why' Behind Standards37:40 Future Revisions and Clarifications in Standards43:36 Current Trends in Affordable Housing Management🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#PropertyInsights #InspectionTips #BeyondTheWork #Multifamily #AffordableHousing #NSPIREStandards #PropertyManagement#HousingInspections #RealEstate #HUD

In this episode, Chris Caramanica interviews Lex Vance [email protected] , the creator of Dirty Maintenance Nation, who shares his journey from a broke musician to a maintenance technician and content creator. Lex discusses the inception of his YouTube channel and Facebook group, which aim to provide training and support for maintenance professionals. He highlights the importance of community, the challenges faced by technicians, and the need for better training and tools in the industry. Lex also shares personal anecdotes and insights on how to improve as a maintenance technician and the significance of investing in one's skills.Chapters00:00 Introduction to Lex Vance and His Journey03:05 The Birth of Dirty Maintenance Nation07:11 The Impact of Maintenance Training Videos11:08 Engaging with the Audience: Responses and Feedback15:05 Challenges and Misconceptions in Maintenance19:17 Content Creation: The Process Behind the Videos23:06 The Karate Kid and Maintenance Training26:02 Representation of Maintenance Professionals in Media28:02 Essential Tools for Maintenance Technicians31:58 The Current Generation of Maintenance Technicians37:11 Investing in Maintenance Training and Pay40:00 Advice for Aspiring Maintenance Professionals43:16 BTW OUTRO.mp4🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this conversation, James Duffy of Towne Properties https://www.linkedin.com/company/towne-properties/posts/?feedView=all emphasizes the importance of troubleshooting and understanding failure points in technical work. He advocates for a methodical approach to problem-solving, encouraging individuals to analyze issues deeply rather than simply replacing parts. This approach not only enhances technical skills but also increases one's value in the field.Chapters00:00 Introduction to Multifamily Maintenance02:37 James Duffy's Journey in Maintenance05:56 The Pride of Problem Solving09:32 Team Dynamics and Maintenance Strategies14:43 Recruitment and Training in a Challenging Market21:01 The Human Element in Maintenance21:51 Handling Emergencies with Calm25:25 The Role of Maintenance Professionals as First Responders28:57 Recognition and Awards in the Industry32:27 Life Beyond Work: Family and Hobbies34:37 Advice for Future Maintenance Professionals🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode, Chris Caramanica interviews Corey Gregory, linkedin.com/in/corey-gregory-39a094395 a maintenance supervisor with over 20 years of experience in the multifamily industry. Corey shares his journey from starting as a grounds technician to becoming a supervisor, emphasizing the importance of mentorship, employee benefits, and leveraging platforms like LinkedIn for professional growth. He discusses the challenges faced in property management, the significance of mentoring the next generation, and balancing work with family life. Corey also shares his aspirations for the future of the maintenance industry, focusing on the need for skilled tradespeople and the impact of technology.00:00 Introduction to Corey Gregory and His Journey06:15 The Importance of Employee Benefits in Maintenance11:23 Embracing LinkedIn for Professional Growth13:35 Mentoring the Next Generation of Maintenance Professionals18:09 Learning the Trade: Corey’s Path to Maintenance24:43 Handling Challenges in Property Management27:59 Balancing Work and Family Life30:14 Future Aspirations in the Maintenance Industry🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode of Beyond the Work, Chris Caramanica interviews Wendell Mollenido, the Vice President of Marketing and Technology at The REMM Group. They discuss Wendell's journey into the multifamily maintenance industry, the challenges of adapting to new laws in California, and the importance of technology in streamlining maintenance processes. The conversation highlights the role of PropTech in enhancing efficiency, the significance of gamification in maintenance management, and the necessity of change management in the industry. Wendell emphasizes the importance of data in future-proofing property management and the need for effective communication with stakeholders regarding technological changes.00:00 Introduction to Multifamily Maintenance and Guest Background03:55 Challenges in Property Management05:50 Understanding Resident Satisfaction06:42 California Laws Impacting Property Management07:12 Adapting to New Compliance Requirements10:30 The Role of Technology in Maintenance13:09 Streamlining Processes with PropTech15:42 Data Capture and Its Importance17:44 Gamification in Maintenance18:55 Balancing Speed and Quality in Work Orders21:14 Adoption Challenges of New Technology24:11 Tech as a Tool in Maintenance26:07 Overcoming Tech Hesitance27:34 Feedback and Change Management31:39 Adapting to Constant Change33:21 Communicating Change to Owners34:49 The Importance of New Tools38:09 Leveraging Data for Decision Making41:38 Predictive Maintenance and AI43:03 Future Proofing the Industry🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode of Beyond the Work, host Chris Caramanica interviews Khalil Muhammad, a project manager at Elevate Commercial, who shares his journey into the multifamily maintenance industry. Khalil discusses his early experiences in trades, his transition into real estate investment, and the importance of education and advocacy in the maintenance profession. He emphasizes the need for community involvement and the impact of affordable housing initiatives.- Khalil started working in trades at a young age.- He initially wanted to pursue international business.- Education is crucial for career advancement in maintenance.- Khalil emphasizes the importance of community advocacy.- He believes in the value of affordable housing.- Khalil's journey includes various roles in maintenance and real estate.- He has a passion for making a difference in his community.- Khalil encourages others to pursue trades for job security.- He highlights the significance of certifications in the industry.- Khalil's story reflects the diverse paths within the maintenance profession.00:00 Introduction to Khalil Muhammad02:51 Khalil's Journey into Multifamily Maintenance11:32 Transitioning to Real Estate and Investments19:01 The Importance of Education in Maintenance33:24 Advocacy and Community Involvement🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at ⁠www.multifamilymedianetwork.com⁠ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode of Beyond the Work, Chris Caramanica and Dani Black discuss the multifamily maintenance industry, focusing on the challenges of communication between suppliers and operators. They explore the importance of building relationships, understanding the roles of deciders and gatekeepers, and the need for suppliers to conduct thorough research to effectively engage with potential clients. The conversation emphasizes the significance of trust, honesty, and the evolving landscape of communication in the industry. In this conversation, Chris Caramanica and Dani Black discuss the nuances of effective communication in sales and marketing, the importance of swag, the balance between persistence and harassment, and the need for transparency in partnerships. They emphasize the significance of understanding client needs and the necessity for maintenance professionals to develop sales skills. The discussion also highlights the importance of creating productive conversations and AppWork's commitment to a client-centric approach.00:00 - Introduction to Multifamily Maintenance and Industry Insights03:04 - The Challenges of Communication in the Industry06:07 - Understanding the Role of Deciders and Gatekeepers08:56 - Building Trust and Relationships in the Industry11:58 - Navigating Supplier and Operator Dynamics14:54 - Identifying Ideal Customers and Market Fit17:52 - Effective Strategies for Supplier Engagement19:46 - The Art of Effective Communication21:08 - The Value of Swag in Marketing22:49 - Persistence vs. Harassment in Sales25:36 - Building Better Partnerships26:54 - The Importance of Transparency29:16 - Understanding Client Needs31:28 - Sales Skills for Maintenance Professionals34:33 - Creating Productive Conversations36:20 - AppWork's Client-Centric Approach🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at ⁠www.multifamilymedianetwork.com⁠ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode of Beyond the Work, Chris Caramanica interviews Kelsi Cory, CEO of Core Executive Recruiting, discussing the evolving landscape of maintenance roles in real estate, the importance of trades, and the universal qualities needed for career advancement. They explore the significance of networking, the role of introverts in leadership, and the concept of controlling one's narrative in career development. Kelsi shares insights on the generational shift in career expectations and the importance of being adaptable in one's career journey. The conversation wraps up with Kelsi discussing her podcasts and the value of building genuine relationships in the workplace.- Kelsi emphasizes the importance of relationships in the industry.- There is a growing need for skilled tradespeople in various sectors.- The demand for leadership roles in maintenance is increasing.- Networking internally is as crucial as external networking.- Introverts can be exceptional leaders and networkers.- Controlling your narrative is vital for career advancement.- Paying your dues is still relevant but should be strategic.- Career seasons are important to recognize and navigate.- Adaptability is key in today's job market.- Building genuine relationships can lead to career growth.00:00 - Introduction to Multifamily Maintenance and Networking03:56 - The Evolution of Maintenance Roles in Real Estate07:09 - The Importance of Trades and Career Paths09:54 - Universal Qualities for Career Advancement12:55 - The Power of Internal Networking16:01 - Networking Strategies for Introverts19:01 - Leveraging Social Media for Professional Connections23:00 - The Power of Introverted Leadership25:52 - Building Genuine Relationships in Business29:43 - Controlling Your Narrative32:44 - Navigating Career Progression and Experience37:40 - Embracing Life's Seasons38:31 - Podcasting and Sharing Voices in the Industry42:14 - End🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode of Beyond the Work, host Chris Caramanica interviews Jason Simpson, a general contractor and owner of 180 Maintenance Solutions. Jason shares his journey from the oil industry to the multifamily maintenance sector, discussing the challenges and rewards of entrepreneurship, the importance of financial responsibility, and his commitment to training and mentoring others in the industry. He emphasizes the need for maintenance professionals to be involved in associations and the impact of providing stable careers for others.00:00 - Introduction to Jason Simpson03:57 - Journey into the Maintenance Industry07:00 - Transitioning to Entrepreneurship10:03 - Challenges of Being a New Supplier12:47 - Involvement in Local Associations15:51 - Training and Mentorship in the Industry19:11 - The Importance of Financial Responsibility22:03 - Future Aspirations and Goals25:14 - Conclusion and Reflections40:18 - End🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

In this episode of Beyond the Work, Chris Caramanica interviews David Holland, a multifamily expert who transitioned from property management to the supplier side with Belfort Property Restoration. They discuss the importance of relationships in the industry, the challenges of cold calling, and how to leverage supplier partnerships effectively. David shares insights on disaster planning, real-life scenarios, and the role of AI in enhancing property management practices. The conversation emphasizes the value of collaboration between operators and suppliers, highlighting the untapped resources available in these partnerships.00:00 David Holland's Journey into Multifamily03:58 Transitioning from Operations to Supplier Side06:56 Building Relationships in the Multifamily Industry09:57 Leveraging Supplier Partnerships for Operators12:52 Understanding the Value of Suppliers15:45 Disaster Planning and Management in Multifamily18:56 Real-Life Disaster Scenarios and Lessons Learned24:05 Emergency Preparedness and Communication26:05 Leveraging AI for Disaster Planning28:35 Creating Effective Spec Sheets30:24 The Importance of Good Customer Service36:08 Supplier Relationships and Industry Trends41:35 Community Engagement and Industry Involvement45:27 End🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

What does it take to turn challenges into opportunities and passion into purpose? In this episode of Beyond the Work, host Chris Caramanica sits down with Cee Brown, a maintenance supervisor whose story is as inspiring as it is powerful. From playing college basketball to becoming the second-ever NAA HD Supply Maintenance Legend winner, Cee has embraced every stage of his journey with grit, positivity, and an unshakable commitment to serving others.Cee opens up about the early struggles of being on call, the mentors who shaped his career, and how personal health battles pushed him to lead with gratitude and optimism. Through touching stories—including one about helping a resident in a life-changing moment—Cee highlights the importance of compassion, mentorship, and creating a lasting impact in the multifamily industry.What’s Covered in This Episode:Why does mentorship play such a critical role in shaping the next generation of maintenance leaders?What lessons did Cee carry from basketball into his career in the maintenance industry?The Maintenance Legend award recognizes Cee’s dedication, compassion, and positive influence in the workplace.How does Cee maintain a positive attitude while inspiring others despite personal health challenges?✅ Enjoyed this episode? Don’t forget to like, subscribe, and share so more people can join us Beyond the Work. Your support helps this community grow and keeps stories like Cee’s reaching the people who need them most.🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!📌 #BeyondTheWork #CeeBrown #MaintenanceLegend #MentorshipMatters #PositiveLeadership #CommunityImpact #MultifamilyIndustry #CareerJourney #ResidentExperience #PropertyManagement

What does it take to grow from a receptionist to a vice president in the multifamily industry? In this episode of Beyond the Work, host Chris Caramanica sits down with Marci French https://www.linkedin.com/in/marci-french/ , a veteran with more than three decades of experience, to unpack her inspiring career journey and the lessons she’s learned along the way. From her early days in the industry to navigating the complexities of asset management, Marci’s story is proof that mentorship, hard work, and adaptability can open doors to incredible opportunities.The conversation explores how generational differences are shaping the future of maintenance, why training is essential for protecting asset value, and the evolving role of leaders in creating more inclusive teams. Marci also reflects on her involvement with the National Apartment Association, her passion for developing future leaders, and why diversity in leadership is essential for the multifamily sector to thrive.What’s Covered in This Episode:Why do generational differences impact how maintenance and repairs are approached in the multifamily industry?What role does mentoring play in developing strong leaders and reducing turnover?The right training programs can significantly cut costs and increase asset value.How can diversity in leadership reshape the future of the multifamily industry?✅ Enjoyed this conversation? Be sure to like, subscribe, and turn on notifications so you never miss an episode that takes you Beyond the Work. Your engagement helps us bring more industry insights to professionals like you.👉 Click subscribe @MultifamilyMediaNetwork on YouTube to stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics.🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore our extensive library of podcasts and blogs from today’s multifamily leaders.📌 #BeyondTheWork #MarciFrench #MultifamilyLeadership #AssetManagement #MentorshipMatters #GenerationalDifferences #MaintenanceTraining #PropertyManagement #NationalApartmentAssociation #DiversityInLeadership #CareerGrowth

What does it take to lead maintenance operations in a constantly evolving industry? In this episode of Beyond the Work, host Chris Caramanica sits down with Steve Donoghue, https://www.linkedin.com/in/steve-donoghue-910a8666/ Director of Maintenance at Makor Management, https://makorcapital.com/to explore the layers of leadership, regulation, and innovation shaping the future of multifamily housing. From a surprise start in the industry to becoming a respected leader, Steve’s story is one of adaptability and insight.They talk through the real challenges behind fast promotions, the realities of the NSPIRE program, and how the shift to new refrigerants is testing teams nationwide. Steve also unpacks how technology is reshaping maintenance—from AI to 3D modeling—and why workforce development through trades training is more urgent than ever. If you're navigating the future of property management, this is the conversation you need to hear.What’s Covered in This Episode:Why are rapid promotions in maintenance creating unexpected hurdles for both workers and teams?What is the real-world impact of the NSPIRE program on housing standards?The transition to new refrigerants is already changing how maintenance teams operate.How can the next generation be encouraged to pursue trades and build long-term careers?✅ Like this episode? Don’t forget to hit like, subscribe, and turn on notifications so you never miss a future conversation that goes Beyond the Work. Your support fuels the growth of this channel and helps more professionals access insights from industry leaders.🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.📌 #MultifamilyHousing #PropertyManagement #MaintenanceLeadership #NSPIREProgram #Refrigerants #TechInMaintenance #WorkforceDevelopment #SteveDonoghue #McCoreManagement #BeyondTheWork #TradesCareer #FacilitiesManagement

What happens when an engineer sees an opportunity beyond the blueprint? In this episode of Beyond the Work, Chris Caramanica sits down with Ray Hespen, https://www.linkedin.com/in/rayhespen/ co-founder and CEO of Property Meld. Ray shares his unconventional path from mining engineering to multifamily maintenance, and how a fresh perspective helped reshape the way we think about property operations.Ray opens up about the origin of Property Meld https://propertymeld.com/ and its mission to reimagine the maintenance experience — not just for operators, but for residents. They talk about the real value of preventative maintenance, the power of data insights, and why communication and user-friendly tech are now non-negotiables in this space. If you're in property management or just curious about where the industry is heading, this episode will get you thinking differently about what’s truly essential behind the scenes.In this episode:Why is maintenance now one of the most critical areas of focus in property management post-COVID?What Property Meld is doing to revolutionize resident satisfaction through smarter maintenance operations.The right technology and communication strategies can directly increase resident retention and property value.How data-driven insights are shaping maintenance timelines, team performance, and the future of multifamily housing.👍 Enjoying the conversations Beyond the Work? Like, subscribe, and share to help more professionals get inspired and grow through real stories.🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.#BeyondTheWork #PropertyMeld #MultifamilyHousing #PropertyManagement #MaintenanceMatters #ResidentExperience #MaintenanceOperations #DataInsights #PreventativeMaintenance #MXSummit #TechInMaintenance #ChrisCaramanica #RayHespen

In this episode of Beyond the Work, Chris Caramanica sits down with Tami Fossum https://www.linkedin.com/in/tamifossum/, Vice President of Operations at RPM Living, for a meaningful conversation about what’s really needed to equip today’s multifamily maintenance teams. With over three decades in the industry, Tami offers a clear-eyed perspective on the differences between conventional and affordable housing, the impact of generational shifts, and the changing nature of training in a tech-forward world.From the importance of communication on the ground, to how platforms like YouTube can either help or hinder learning, this episode is full of practical insights. Whether you're a property manager, maintenance leader, or new to the industry, Tami’s stories and strategies offer a roadmap for adapting, leading, and staying ahead in today’s evolving workforce.In this episode:Why must training methods change to meet the expectations of a new generation of maintenance professionals?What makes communication and engagement essential for team morale and performance?The most effective maintenance teams are built on strong troubleshooting skills and continuous learning.How curated micro-learning and tech tools can improve education and retention across maintenance roles.👍 Enjoyed the episode? Be sure to like, subscribe, and share so more people can go Beyond the Work.🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.#BeyondTheWork #PropertyManagement #MaintenanceTraining #AffordableHousing #RPMliving #WorkforceDevelopment #MicroLearning #YouTubeTraining #MultifamilyLeadership #TeamEngagement #TamiFossum

What truly drives career growth in the multifamily maintenance industry? In this insightful episode of Beyond the Work, Chris Caramanica sits down with Berry Craven to unpack the lessons from Berry’s career—from his early days in maintenance to becoming a passionate advocate for training, teamwork, and giving back.Berry shares how the right attitude, paired with initiative, has shaped his professional path and built stronger teams along the way. He highlights the power of local industry associations, the rewards of volunteerism, and why fostering a positive culture starts with how we communicate. Whether you're new to the industry or leading a team, Berry’s wisdom offers valuable reminders about what it means to grow beyond the work.In this episode:Why does attitude matter more than experience when building a strong maintenance team?What role does volunteerism play in both personal fulfillment and professional development?The most successful teams thrive on clear communication, shared purpose, and mutual respect.How training programs and local involvement can open unexpected doors in the industry.👍 If this episode inspires you, make sure to like, subscribe, and share it with a colleague who’s ready to grow beyond the work.🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.#BeyondTheWork #MultifamilyMaintenance #CareerGrowth #TeamDynamics #LeadershipInMaintenance #TrainingMatters #Volunteerism #PropertyManagementCareers #WorkplaceCulture #AttitudeAndInitiative #BerryCraven

What does it take to shift perspectives in an industry where maintenance is often overlooked and career paths are unclear? In this episode of Beyond the Work, Chris Caramanica speaks with Tammy Longo https://www.linkedin.com/in/tammy-longo-8b31b67/ , whose career journey from property manager to supplier has given her a unique view of the property management industry.Tammy opens up about the importance of data-driven decisions, the need for structured career development, and how we can better support the workforce behind the properties. She draws powerful parallels between sports and property management, reminding us that context matters when measuring success. From redefining how we view maintenance jobs to highlighting the role of technology in streamlining operations, Tammy’s insights are practical, passionate, and necessary for the future of the industry.In this episode:–Why should the property management industry reframe its approach to career development and job perception?–What role does data context play in smarter decisions and better leadership?–The industry often advances people without properly equipping them for new responsibilities.–How technology and real stories can help reshape the future of maintenance and workforce development.👍 Like this episode? Hit Subscribe, leave a review, and share with others who are ready to grow Beyond the Work.Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!👉 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore our extensive library of podcasts and blogs from today’s multifamily leaders!#BeyondTheWork #PropertyManagement #WorkforceDevelopment #CareerGrowth #MaintenanceMatters #DataInPropertyManagement #TechInPM #MultifamilySuccess #LeadershipInPropertyManagement #PropertyManagementCareers #SupplierStories #TammyInPM

How can professionals thrive in an industry that thrives on connections—even if networking doesn’t come naturally? In this episode of Beyond the Work, Chris Caramanica sits down with Tara Samuels to unpack her inspiring journey in the multifamily industry. Tara shares how mentorship shaped her career and why building genuine connections—especially for introverts—is more attainable than it seems.This honest and empowering conversation goes beyond surface-level advice. Tara opens up about the importance of mindset shifts, creating safe spaces at work, and the power of emotional support in both personal and professional settings. Plus, she shares her unique approach to stress management in the workplace (spoiler: it involves your favorite snack!). Whether you're a seasoned leader or just starting your career, this episode is packed with real-world wisdom.In this episode:Why is mentorship and emotional support critical for success in the multifamily industry?What is Multifamily Mentor Matchmaking, and how does it help professionals grow their careers?The multifamily industry offers diverse paths but needs greater representation, especially in maintenance roles.How mindset shifts, safe spaces, and intentional communication transform networking and workplace dynamics.👉 Don’t forget to like, subscribe, and share to help grow the Beyond the Work community!🎯 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professional-hosted podcasts covering all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders!#BeyondTheWork #MultifamilyIndustry #TaraSamuels #MentorshipMatters #NetworkingTips #ProfessionalGrowth #PropertyManagement #CareerDevelopment #MindsetShift #SafeSpacesAtWork #EmotionalSupport #CommunityBuilding #MultifamilyMentorMatchmaking #WorkplaceWellness

What happens when you blend leadership, authenticity, and heart in property management? In this episode of Beyond the Work, Chris Caramanica sits down with industry leader Kim Hurd, whose career journey is as inspiring as it is relatable. From her early days as a leasing consultant to spearheading initiatives that foster real connection, Kim brings a refreshing take on leadership rooted in experience, empathy, and intentionality.Kim opens up about her passion for training and development, the creation of Meal Mates, and navigating the personal side of life as a mother of three—including her experiences parenting a child with autism. This heartfelt conversation is filled with wisdom on work-life balance, the realities of business travel, and how staying grounded in both personal and professional life makes all the difference.In this episode:Why does grace and personal connection matter more than ever in today’s fast-paced work environment?What sparked the creation of Meal Mates, and how it’s helping teams connect in meaningful ways.The Apartmentalize 2025 event is shaping up to be a major moment for the multifamily industry.How Kim balances leadership, motherhood, and professional growth while staying grounded in her values.➡️ Listen now to be inspired by Kim's story—and don’t forget to like, subscribe, and share to support the show!🎯 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professional-hosted podcasts covering all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders!#BeyondTheWork #KimHurd #MealMates #PropertyManagement #LeadershipWithHeart #WorkLifeBalance #AutismAwareness #GraceInLeadership #Apartmentalize2025 #WomenInLeadership #TrainingAndDevelopment #PersonalGrowth #RealConnections #MultifamilyIndustry #IntentionalLiving #MentalHealthMatters

In this compelling episode of Beyond the Work, host Chris Caramanica reunites with Katie Ritter and Jake Hughes from Widewail to explore the latest insights from the 2025 Voice of the Resident report. Drawing from over a million resident reviews, they uncover the critical factors influencing resident satisfaction and retention in the multifamily housing industry.The discussion delves into the pivotal role of maintenance services, the impact of communication breakdowns, and the growing emphasis on cleanliness and trust. Katie and Jake share how technology and proactive management can address these challenges, enhancing the overall resident experience.Episode Highlights:-Why has maintenance become a central concern in resident satisfaction and retention?-What the 2025 Voice of the Resident report reveals about evolving resident expectations and feedback trends.-The report analyzed over 1 million resident reviews to identify key areas impacting the resident experience.-How property managers can leverage technology and proactive strategies to improve communication and trust with residents.Tune in to discover how these insights can inform your approach to property management and resident engagement.Don't miss out—like, subscribe, and share this episode to stay ahead in the multifamily industry.🎯 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professional-hosted podcasts covering all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders!#BeyondTheWork #VoiceOfTheResident #MultifamilyHousing #ResidentExperience #PropertyManagement #MaintenanceMatters #ResidentFeedback #TrustInHousing #CleanLiving #TechInPropertyManagement

In this episode of Beyond the Work, host Chris Caramanica sits down with Jesse Best, Regional Maintenance Supervisor at J&G Companies and a standout figure in the multifamily maintenance industry. Jesse's journey from a maintenance technician to being honored as the Indiana Apartment Association’s 2024 Maintenance Technician of the Year and a 2025 "20 on the Rise" recipient by the National Apartment Association showcases his dedication to excellence and leadership in the field. Jesse shares his insights on the importance of mentorship, setting goals, and the evolving landscape of the apartment industry. He emphasizes the value of listening in leadership roles and discusses the challenges and opportunities that come with professional growth. This conversation offers valuable perspectives for anyone interested in the multifamily maintenance sector and the significance of continuous learning and development.In this episode:-Why is mentorship crucial for professional growth in the multifamily maintenance industry?-What challenges and opportunities exist within the apartment industry for emerging leaders?-The 20 on the Rise program recognizes rising stars with less than 10 years of experience in rental housing.-How can setting short-term and long-term goals impact career advancement in property maintenance?About our Guest:Jesse is a Regional Maintenance Supervisor with over five years of experience in the apartment maintenance industry. Based in Lafayette, Indiana, Jesse has earned@ recognition for excellence, being named the Indiana Apartment Association’s 2024 Maintenance Technician of the Year. In addition, Jesse was honored as a 2025 “20 on the Rise” recipient by the National Apartment Association. With a commitment to quality service and leadership, Jesse continues to make a significant impact in the industry.Connect with Jesse:LinkedIn: https://www.linkedin.com/in/bestjesse3/If you found this episode insightful, please like, subscribe, and share it with your network. Your support helps us bring more valuable content to the multifamily maintenance community.🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.#MultifamilyMaintenance #PropertyManagement #MentorshipMatters #ProfessionalGrowth #20OnTheRise #MaintenanceLeadership #ApartmentIndustry #CareerDevelopment

In this episode of Beyond the Work, host Chris Caramanica welcomes Kenny Choat https://www.linkedin.com/in/kenneth-choat-5645b1a2/ , Director of Maintenance at Thompson Thrift https://www.thompsonthrift.com/ , to share his compelling journey from military service to a leadership role in multifamily maintenance. Kenny's story is a testament to how discipline, adaptability, and a commitment to mentorship can shape a successful career in property management.​Kenny discusses the challenges and rewards of transitioning from the military to the multifamily industry, emphasizing the importance of hands-on training and the value of hiring for personality over technical skills. He also explores innovative recruitment strategies to attract the next generation of maintenance professionals and shares insights on maintaining effective communication across geographically dispersed teams.​In this episode, we explore:-Why is hiring for personality traits more effective than focusing solely on technical skills in maintenance roles?-What creative recruitment strategies can attract the next generation of maintenance professionals?-The discipline and calmness from military experience are invaluable assets in crisis management within property maintenance.-How can companies maintain effective communication and support across geographically dispersed maintenance teams?🎧 Tune in to gain valuable insights from Kenny's experiences and learn how to foster a strong, adaptable maintenance team in the multifamily industry.​👉 Don't forget to like, subscribe, and share this episode to support our channel's growth and stay updated on future discussions.​#MultifamilyMaintenance #PropertyManagement #Leadership #Mentorship #RecruitmentStrategies #MaintenanceTraining #MilitaryToMaintenance #TeamCommunication #BeyondTheWork #Podcast

What does it really take to build a lasting career in property management—and keep great people along the way? In this episode, Mark Sharp https://www.linkedin.com/in/mark-sharp-camt-18b468182/ and Chris Caramanica unpack their biggest takeaways from RPM Careers Week and the Advocate Conference. From career mapping and employment retention to mental health and affordable housing advocacy, they cover the evolving priorities shaping today’s multifamily industry.If you're in property management or thinking about entering the field, this episode gives you a front-row seat to where the industry is headed and how you can grow with it. Whether you’re navigating career development, centralization challenges, or committee involvement, you'll come away with fresh insights and practical takeaways to inspire your next step.In This Episode:–Why is retention becoming one of the most urgent issues in property management today?–What role does mental health play in supporting staff across teams and properties?–The industry is shifting—centralization, advocacy, and networking are reshaping how teams work and grow.–How can career mapping tools and committee involvement help professionals advance and create lasting impact?🎧 Enjoying the episode? Don’t forget to like, subscribe, and share to keep these conversations going and help grow the channel!📢 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date with the latest insights from multifamily industry experts!🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore a wealth of podcasts and blogs from today’s top leaders.#RPMCareers #PropertyManagement #EmploymentRetention #MentalHealthMatters #IndustryTrends #AffordableHousing #CommitteeWork #CareerGrowth #MultifamilyLeadership #NAAEvents #NetworkingInRealEstate #BuildYourCareer

How does advocacy shape the future of the multifamily housing industry? In this episode, Chris Caramanica and Mark Sharp take us inside their experience at the NAA's Advocate Conference in Washington, DC. They discuss why advocacy matters, how networking strengthens the industry, and what independent rental owners need to know about legislation that affects their business.Beyond the conference, they explore the role of committee work in shaping industry policies, the importance of education and credentialing, and why events like RPM Careers Week are crucial for community engagement. Whether you’re a property manager, investor, or simply interested in real estate advocacy, this episode offers valuable insights on how to stay informed and involved.In This Episode:-Why is advocacy essential for protecting and shaping the multifamily housing industry?-What role does networking play in strengthening industry connections and opportunities?-The Advocate Conference provides a unique opportunity to engage with policymakers on key housing issues.-How can education and credentialing programs help professionals advance in the multifamily housing field?🔔 Don’t forget to like, subscribe, and share this episode! Stay updated on the latest industry trends and insights.📢 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date with the latest insights from multifamily industry experts!🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore a wealth of podcasts and blogs from today’s top leaders.#AdvocateConference #MultifamilyHousing #PropertyManagement #Networking #Legislation #CommunityEngagement #Credentialing #RPMCareersWeek #RealEstateAdvocacy

What does it take to transform a career from politics to property management leadership? In this episode, Freddie Zelaya shares his incredible journey from working in government in Honduras to becoming the Vice President of Facilities and Maintenance at Horning. His story is one of resilience, adaptability, and the power of building strong relationships.Freddie opens up about the importance of proactive maintenance, centralization strategies, and fostering a culture of leadership within teams. He also discusses the role of communication, data-driven decision-making, and collaboration with regulatory agencies in improving property management operations. Whether you're in facilities management or leadership, this episode is packed with insights on efficiency, teamwork, and long-term planning in the multifamily housing industry.In This Episode:-Why is centralizing maintenance operations key to efficiency and compliance in property management?-What are the essential leadership skills that help build strong teams in facilities management?-The role of data-driven decision-making in optimizing maintenance operations.-How can property managers strengthen partnerships with regulatory agencies to improve compliance and operations?🎧 Listen now and get inspired by Freddie's journey! Don't forget to like, subscribe, and share to support the podcast.Click subscribe to @MultifamilyMediaNetwork on YouTube and stay updated on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!👉 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of podcasts and blogs from today’s multifamily leaders!#FacilitiesManagement #Leadership #PropertyManagement #MaintenanceOperations #MultifamilyHousing #TeamBuilding #ProactiveMaintenance #CareerGrowth

When disaster strikes, how prepared are property managers to handle the unexpected? In this episode, Chris Caramanica sits down with Andy Goldberg https://www.linkedin.com/in/andrew-goldberg-0312847/ of Restore Core https://restorecore.com/ to explore the challenges and strategies in the multifamily disaster restoration industry. From water damage to mold growth, they unpack the crucial steps that property managers need to take to safeguard their buildings and tenants.Andy shares expert insights on disaster planning, the importance of strong supplier partnerships, and the critical role of proactive maintenance. The discussion also highlights the impactful work of Hope and Door, an organization dedicated to preventing homelessness, and how philanthropy plays a vital role in the property management industry. If you're looking for actionable strategies to protect your property and prepare for emergencies, this episode is a must-listen!In This Episode:-Why is disaster planning a non-negotiable for property managers?-What role does water management play in preventing costly damage and health risks?-The impact of mold growth extends beyond property damage—it poses serious health hazards.-How can supplier partnerships enhance disaster response and long-term recovery efforts?🔹 Like this episode? Don’t forget to subscribe and leave a review to help us grow!Click subscribe to @MultifamilyMediaNetwork on YouTube and stay updated on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!👉 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of podcasts and blogs from today’s multifamily leaders!#DisasterRestoration #PropertyManagement #WaterDamage #MoldPrevention #SupplierPartnerships #DisasterPreparedness #HopeAndDoor #MultifamilyHousing

From groundskeeper to Regional Maintenance Director, Josh Hayes https://www.linkedin.com/in/josh-hayes-camt-l-caps-naaei-faculty-member-a041a2188/ has carved out an inspiring career path in the maintenance industry. In this episode, he shares how his journey unfolded, the pivotal moments that shaped his leadership, and the unexpected passion he discovered for training. Josh reveals the challenges of transitioning from hands-on work to teaching and how he overcame the fear of standing in front of a classroom. If you've ever wondered how confidence, preparation, and storytelling can transform a career, this episode is for you.Beyond the technical skills, Josh dives into the importance of personal connections, leadership, and grooming the next generation of industry professionals. He reflects on lessons learned, the power of consistency, and why safety and verification are non-negotiables in maintenance work. Whether you're in property management or looking for motivation to push past your comfort zone, Josh's insights will leave you thinking differently about growth and success.In This Episode:-Why is confidence essential when stepping into a training role?-What key lessons did Josh learn about leadership and communication in maintenance?-The importance of verifying power before working on electrical systems – safety first, always.-How can personal stories and real-world experiences enhance professional training?Listen now and get inspired by Josh's incredible journey! Don’t forget to like, subscribe, and share to help us grow and reach more listeners.Click subscribe to @MultifamilyMediaNetwork on YouTube and stay updated on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!👉 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of podcasts and blogs from today’s multifamily leaders!#JoshHayes #LeadershipJourney #MaintenanceTraining #CareerGrowth #PropertyManagement #SafetyFirst #ConfidenceMatters #PersonalGrowth #TrainingSuccess

The world of multifamily maintenance is evolving, and the way we train and develop talent is more critical than ever. In this episode of Beyond the Work, Chris Caramanica sits down with Lori Agudo, Director of Training and Talent Development at Royal American Management, to explore why maintenance professionals need more than just technical know-how to thrive.Lori shares her unconventional journey into the industry and unpacks why a culture of learning, mentorship, and inclusivity is essential for long-term success. If you’ve ever wondered how to strengthen your team’s skills, enhance career pathways, and boost employee engagement, this conversation is packed with insights you won’t want to miss!In This Episode You'll Learn:🔹 Why are both technical and soft skills critical for maintenance professionals?🔹 What role does mentorship play in shaping career growth in the industry?🔹 The right training programs enhance employee engagement and impact the bottom line.🔹 How can organizations create a culture of continuous learning and feedback?🎧 Listen now and level up your approach to maintenance training!📢 Enjoyed this episode? Don’t forget to like, subscribe, and share to help us grow!Don't miss out—click subscribe @MultifamilyMediaNetwork on YouTube to stay updated on all the latest multifamily industry insights!Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of podcasts and blogs from today’s top multifamily leaders!#MultifamilyMaintenance #TrainingAndDevelopment #CareerGrowth #SoftSkills #TechnicalSkills #MentorshipMatters #PropertyManagement #Leadership #EmployeeEngagement

What makes or breaks a resident’s experience in multifamily housing? It’s often the one factor that gets overlooked—maintenance. In this episode, host Chris Caramanica sits down with Katie Ritter https://www.linkedin.com/in/katie-ritter-a376b128/ and Jake Hughes https://www.linkedin.com/in/jake-hughes-98194026/ from Widewail https://www.widewail.com/ to explore how maintenance plays a pivotal role in shaping online reviews, tenant retention, and overall satisfaction. They uncover why maintenance teams deserve more recognition and how AI is changing the game in property management.If you’ve ever wondered why maintenance issues dominate online reviews or how better communication can transform resident experiences, this episode is for you. Discover the hidden impact of service quality on lease renewals and future trends in property management that can elevate resident satisfaction.What’s Covered in This Episode:-Why do maintenance issues have such a strong influence on online reviews and resident satisfaction?-What role does effective communication play in preventing negative reviews and enhancing tenant relationships?-The interactions maintenance teams have with residents are more frequent and impactful than those of leasing staff.-How can AI-driven feedback analysis help property managers improve service delivery and resident experiences?🔔 Don’t miss this essential conversation! Like, subscribe, and share to help more property managers and maintenance teams unlock the secrets to a better resident experience.🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of blogs and podcasts from today’s multifamily professionals.#MultifamilyHousing #ResidentExperience #PropertyManagement #OnlineReviews #MaintenanceMatters #AIinRealEstate #TenantSatisfaction #LeaseRenewals

What does it truly mean to build an inclusive and thriving workforce in multifamily maintenance? In this episode of Beyond the Work, host Chris Caramanica sits down with Ishea Shepherd https://www.linkedin.com/in/ishea-shepherd-naaei-faculty-cam-625820123/ to discuss the importance of valuing service teams, the impact of generational differences in trades, and how diversity, equity, and inclusion (DEI) initiatives shape the industry.Ishea shares her journey from construction to property management, highlighting the evolving landscape of skilled trades and the challenges that come with it. She also discusses how remote work has changed maintenance demands and why representation in leadership matters. If you’re looking for insights on building stronger, more inclusive teams in property management, this episode is for you!What’s Covered in This Episode:-Why is it crucial for service teams to be valued and included in industry-wide initiatives?-What role do generational differences play in shaping skills and career paths in maintenance?-The shift to remote work has increased maintenance requests, presenting new challenges for property managers.-How can DEI initiatives ensure teams reflect the diverse communities they serve?Enjoyed this episode? Like, subscribe, and share Beyond the Work! Tell us in the comments—what changes have you seen in the industry, and how can we better support service teams?Visit www.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties. #MultifamilyMaintenance #DEIInitiatives #PropertyManagement #Leadership #ServiceTeams #CareerGrowth #TradesIndustry #DiversityMatters #WorkforceInclusion #MaintenanceProfessionals

Success in multifamily maintenance isn’t just about technical skills—it’s about relationships. In this episode of Beyond the Work, Chris Caramanica sits down with Kevin Hankins, Vice President of Maintenance at Penrose, to discuss how networking, vendor relationships, and mentorship shape careers in the industry.Kevin shares his unexpected entry into multifamily maintenance and the lessons he’s learned about vendor procurement, respect in business, and the value of industry connections. Whether you’re looking to grow professionally, strengthen your vendor partnerships, or become a better mentor, this conversation offers powerful insights into the human side of maintenance management.What’s Covered in This Episode:-Why is networking essential for career growth and vendor success in the multifamily industry?-What role does mentorship play in developing strong leaders in maintenance management?-The way vendors and maintenance teams interact can impact long-term success and collaboration.-How can industry events help professionals build valuable relationships and stay ahead in their careers?Enjoyed this episode? Like, subscribe, and share Beyond the Work! Tell us in the comments—what’s one professional relationship that has shaped your career? Let’s keep the conversation going!Visitwww.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties.#MultifamilyMaintenance #Networking #VendorRelationships #CareerGrowth #Leadership #Mentorship #IndustryConnections #ProfessionalDevelopment #AffordableHousing #CommunityBuilding

What does it take to grow from a hands-on maintenance technician to a leader overseeing multiple properties?In this episode of Beyond the Work, Chris Caramanica speaks with Baris Sevinc https://www.linkedin.com/in/barissevinc/ about his unexpected journey in the industry, the skills that helped him advance, and why curiosity is the key trait for success in maintenance.Baris shares how he transitioned from troubleshooting HVAC systems to managing capital planning for high-rise buildings. He also breaks down Local Law 97 and what it means for energy conservation in multifamily housing. With fines for non-compliance reaching over $100,000 annually, property owners need to stay ahead of regulations. If you’re interested in leadership, asset management, or the future of sustainable property maintenance, this episode is packed with insights you won’t want to miss!What’s Covered in This Episode:-Why is curiosity an essential skill for maintenance professionals looking to grow in their careers?-What challenges do property managers face in meeting Local Law 97 energy efficiency benchmarks?-The transition from hands-on maintenance to leadership requires trust, delegation, and strategic planning.-How can small energy conservation measures lead to major cost savings in multifamily housing?Enjoyed this episode? Like, subscribe, and share Beyond the Work! Let us know in the comments what your biggest challenge in maintenance leadership or energy conservation is.Visit www.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties. #MaintenanceLeadership #PropertyManagement #EnergyEfficiency #HVACSystems #MultifamilyHousing #Sustainability #AssetManagement #CareerGrowth #CapitalPlanning #FacilitiesManagement

Hiring the right people isn’t just about filling a position—it’s about building a strong, engaged, and adaptable team. In this episode of Beyond the Work, Chris Caramanica sits down with Kelly Brown https://www.linkedin.com/in/kelly-brown-0b424516/ of BGSF https://www.linkedin.com/company/work4bgsf/ to break down the complexities of talent acquisition in the multifamily industry.Kelly shares her unexpected journey into the field and highlights the evolving hiring landscape. From the growing importance of soft skills in maintenance roles to the changing perception of job hopping, she offers expert insights on how companies can refine their hiring strategies. This conversation unpacks what it takes to attract, hire, and retain top talent in an industry facing staffing shortages and high turnover.What’s Covered in This Episode:-Why is speed essential in the hiring process to secure top talent?-What role do soft skills play in maintenance and property management success?-The best retention strategies start at the interview stage with clear expectations and transparency.-How can realistic job previews help candidates make informed career decisions?If you're in hiring or job-seeking, this episode is a must-listen! Like, subscribe, and share to help others navigate the evolving job market. What’s your biggest hiring challenge? Drop a comment below!Visit www.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties. #HiringStrategy #EmployeeRetention #MultifamilyStaffing #TalentAcquisition #WorkplaceCulture #SoftSkills #JobHopping #InterviewProcess #RetentionMatters #Leadership

What shapes a great leader? In this unique episode of Beyond the Work, host Chris Caramanica takes on a dual role—as both guest and storyteller. Joining Andrea Herbert https://www.linkedin.com/in/andrea-herbert-bkl/ and Rachel Gass https://www.linkedin.com/in/rachaelgass/ on their Culture Chat podcast, Chris reflects on his transformative journey from a reserved high schooler to a dynamic leader in facilities management.Through anecdotes and insights, Chris shares how early involvement in DECA introduced him to the world of business and leadership. He delves into how creativity, adaptability, and a learner mindset have defined his career. With a spotlight on perseverance, problem-solving, and the importance of celebrating small wins, this episode offers practical advice for fostering growth and innovation in the workplace.What’s Covered in This Episode:-Why do crises often reveal hidden leadership potential?-What role does creativity play in problem-solving and workplace culture?-The learner mindset fuels innovation and continuous growth.-How celebrating small wins builds motivation and confidence in leadership.Enjoyed this glimpse into Chris’s leadership journey? Make sure to like, subscribe, and share this episode of Beyond the Work! Drop a comment about how you’re challenging the status quo and fostering creativity in your work. Let’s keep growing together!Visit www.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties. #LeadershipJourney #WorkplaceCulture #ProblemSolving #CreativityInBusiness #PersonalGrowth #Innovation #FacilitiesManagement #Mentorship #LearnerMindset #BeKindLife

What does work-life balance really mean, especially for maintenance professionals in an ever-demanding industry? In this episode of Beyond the Work, Chris Caramanica is joined by Paul Rhodes to unpack this multifaceted topic. They explore balance, not as a rigid formula, but as a series of intentional choices. Paul shares his experiences with travel, family, and the power of disconnecting to truly connect with what matters most.From the influence of social media on our perceptions of success to the simple joy of watching a sunset, this episode invites you to rethink what work-life balance means for you. If you’ve ever felt the pressure to do more but crave clarity and peace, this conversation will resonate deeply.What’s Covered in This Episode:-Why work-life balance is more about personal choices than a universal definition.-What role does social media play in distorting perceptions of success and balance?-The importance of disconnecting from work to reconnect with family and oneself.-How intentional time management leads to a more fulfilling and grounded life.If this episode sparked some thoughts about your own work-life balance, please share Beyond the Work with your colleagues! Help us grow this community by leaving a comment about your favorite takeaway or how you manage balance in your life.Don’t forget to like, comment, and subscribe ⁠@MultifamilyMediaNetwork⁠. Find other multifamily voices and resources at ⁠www.multifamilymedianetwork.com⁠ #WorkLifeBalance #SelfCare #IntentionalLiving #Productivity #MentalHealth #TimeManagement #FamilyFirst #MaintenanceProfessionals #PersonalGrowth #DisconnectToReconnect

How is technology reshaping multifamily maintenance?In this episode of Beyond the Work, Chris Caramanica chats with Eric Martinez, Director of Maintenance Operations and Asset Preservation at Afton Properties, to uncover the transformative power of PropTech in maintenance management. With 27 years of experience and oversight of 23 properties across three states, Eric shares an insider’s perspective on the evolution of maintenance operations, emphasizing the human element behind every property.From navigating the challenges of uniformity across multiple locations to implementing cutting-edge maintenance software, Eric shares a wealth of knowledge, compelling stories, and actionable strategies. If you’re a property manager, maintenance professional, or someone intrigued by the intersection of technology and multifamily maintenance, this episode is packed with insights you won’t want to miss.What’s Covered in This Episode:-Why PropTech is a game-changer for improving maintenance efficiency and team dynamics.-What uniformity in operations means for managing multiple properties seamlessly.-The role of maintenance teams in boosting resident retention and generating income.-How gamification and recognition drive engagement and performance in maintenance operations.Find some value in this episode? Don’t forget to like, subscribe, and share Beyond the Work! Your support helps us grow and bring you more industry-leading conversations. Let us know your biggest takeaway from Eric Martinez in the comments below!Visit www.multifamilymedianetwork.com to sign up for our newsletter and find an expansive library of resources from industry pros in all the multifamily specialties. About AppWork AppWork is the leading multifamily maintenance management software, transforming property management with cutting-edge solutions and exceptional customer support. Their platform empowers property owners and mangers to provide superior maintenance services, ensuring resident satisfaction and operational efficiency.  Please visit https://appworkco.com/ #PropTech #MultifamilyMaintenance #PropertyManagement #TeamDynamics #ResidentRetention #BeyondTheWork #MaintenanceMatters #Podcast

What happens when leasing professionals and maintenance teams don’t see eye to eye? In this episode of Beyond the Work, Chris Caramanica speaks with Ronald Harrington, a multifamily leasing expert, about the often-overlooked divide between these two essential teams. Ronald sheds light on how misaligned priorities can impact curb appeal, unit readiness, and ultimately, the resident experience. Through the lens of his ambitious project of shopping 100 properties, Ronald shares eye-opening stories about what works—and what doesn’t—when it comes to property tours, self-guided tours, and unit presentation. Whether you’re a leasing professional, a maintenance expert, or part of property management, this episode offers fresh perspectives and actionable strategies to foster collaboration, enhance tenant satisfaction, and create seamless leasing experiences. What’s Covered in This Episode: - Why the divide between leasing and maintenance teams can make or break tenant satisfaction. - What curb appeal and unit readiness say about a property’s commitment to excellence. - The psychological impact of a well-maintained unit on leasing decisions and resident satisfaction. - How better communication and teamwork can prevent liabilities and improve tenant experiences. Love this episode? Show your support by liking, subscribing, and sharing Beyond the Work! Your engagement helps us grow the channel and bring more valuable conversations to the multifamily industry. Let us know your favorite insight from Ronald Harrington in the comments! For more on how multifamily housing supports veterans and to hear podcasts from industry pros on all multifamily topics, visit www.MultifamilyMediaNetwork.com. Sign up for our newsletter to stay up to date on all things multifamily! #MultifamilyHousing #PropertyManagement #MaintenanceTips #CurbAppeal #TenantExperience #ApartmentTours #LeasingStrategies #Collaboration #ResidentSatisfaction #UnitReadiness

Have you ever wondered what it takes to build a thriving career in multifamily maintenance? In this episode of *Beyond the Work*, host Chris Caramanica sits down with Keith Turner, a veteran in the apartment industry with nearly three decades of experience. From humble beginnings as a groundsman to leading as a regional facilities manager, Keith’s journey is packed with lessons in perseverance, leadership, and growth. Keith opens up about his latest venture — writing his new book, *In the Mind of a Maintenance Man*. More than just a manual; the book a window into the life of a maintenance professional, filled with practical insights, troubleshooting tips, and inspiration for anyone in the industry. Whether you’re curious about how mentorship shapes careers, the role of technology in modern maintenance, or what it means to leave a legacy, this episode will keep you engaged from start to finish. Highlights in this episode: - Why mentorship is critical for career growth and how Keith has shaped the next generation of leaders. - What Keith’s book offers to multifamily professionals seeking to enhance their skills and operations. - The transformative impact of technology on maintenance practices in the apartment industry. - How Keith’s 28 years of experience have shaped his vision for the future of the multifamily sector. Get ready to uncover a treasure trove of stories, lessons, and inspiration that you won’t want to miss!If you enjoyed this episode, don’t forget to like and subscribe to @MultifamilyMediaNetwork and share Beyond the Work with your industry maintenance peers. Your support helps us grow the channel and continue bringing you inspiring stories and insights from multifamily professionals. Let us know your favorite part of the episode in the comments!For more on how multifamily housing supports veterans and to hear podcasts from industry pros on all multifamily topics, visit www.MultifamilyMediaNetwork.com. Sign up for our newsletter to stay up to date on all things multifamily!

Join host Chris Caramanica and special guest Angie Drysdale in this engaging episode of Beyond the Work: Tales in Multifamily Maintenance. They explore the challenges, innovations, and surprising discoveries in multifamily property management. From navigating vintage properties with aging infrastructure to addressing new construction defects, they dive into the intricacies of maintaining properties and meeting residents' expectations. Key topics in this episode: The hidden challenges of 80s vintage and new construction properties. The importance of proactive maintenance and resident education. How architectural design flaws impact day-to-day operations. Maintenance professionals as the face of property management companies. The value of diverse experience in multifamily maintenance careers. Tune in to discover practical strategies, real-life anecdotes, and expert advice to enhance maintenance operations and improve the resident experience. Don’t forget to like, subscribe  @MultifamilyMediaNetwork , and share! Visit www.MultifamilyMediaNetwork.com for more industry insights and resources. Beyond the Work is also available on Spotify and Apple Podcasts.

Empowering Maintenance Teams with Mental Health Training: A New Approach in Multifamily Housing Mental health training in multifamily housing? It’s time to put compassion at the forefront. Join us as we talk about changing the game for front-line maintenance and property management teams in support of resident well-being. In this powerful episode of Beyond the Work, Chris Caramanica and guest Kendra Butterfield engage in a vital yet often overlooked aspect of property management: mental health training for maintenance team members. Maintenance teams are the first responders in multifamily housing, frequently entering residents' personal spaces and witnessing firsthand the struggles some residents face. Chris and Kendra explore how training, empathy, and “people-first” language are reshaping the multifamily industry. They discuss the benefits of mental health first aid training, why supportive language matters, and how compassion-driven policies can improve resident satisfaction and staff morale. Kendra shares inspiring stories from her work and explains how the Swift Bunny 2024 Mental Health Survey provides organizations with actionable data to make impactful changes. Whether you’re a maintenance technician, property manager, or multifamily executive, this episode is filled with resources to help build healthier, more supportive communities. Visit www.MultifamilyMediaNetwork.com for more insights. Don’t forget to like, subscribe to  @MultifamilyMediaNetwork , and share this essential conversation. Together, let’s work toward a more compassionate multifamily industry. If listening is more your style, check out Beyond the Work: Tales in Multifamily Maintenance and listen for free on Spotify or Apple Podcasts.

Honoring Veterans: Stories of Service and Support in Multifamily Housing On this Veterans Day episode, Chris Caramanica shares personal reflections and the impactful work being done to support our veterans and military families in multifamily housing. In this special Veterans Day episode of Beyond the Work: Tales in Multifamily Maintenance, Chris Caramanica reflects on the invaluable service of veterans and how their dedication has touched his life. From his family’s history of military service to his daughter’s experiences in NJROTC, Chris shares heartfelt stories of those who’ve served. He also spotlights the impactful work of Winn Companies’ Military Housing Services (MHS) and their collaboration with Soldier On, a nonprofit dedicated to ending veteran homelessness. With award-winning developments like the Gordon H. Mansfield Veterans Community, Winn Companies is committed to providing stable, thriving communities for formerly unhoused veterans and their families. Today, take a moment to honor and thank the veterans in your life. Their courage and dedication shape not only our nation but also the communities we call home. For more on how multifamily housing supports veterans, visit MultifamilyMediaNetwork.com. Please like, share, and subscribe for future episodes of Beyond the Work.

Building Stronger Maintenance Teams: Leadership, Innovation & Retention Tips with Doug Geiken | Beyond the Work How can you truly build a reliable, motivated, and innovative maintenance team? Doug Geiken shares powerful insights on team-building, leadership, and the key role maintenance plays in multifamily success. In this insightful episode of Beyond the Work, host Chris Caramanica sits down with Doug Geiken, a seasoned maintenance professional known for his exceptional leadership and team-building strategies. Doug shares his guiding principles for developing strong, reliable maintenance teams and highlights the importance of trust, hands-on training, and understanding individual team members. From innovative cost-saving initiatives to stories of maintenance mishaps, Doug’s approach to retention and motivation offers a roadmap for any leader aiming to empower their team and drive real results. Doug also tackles topics like: Creative hiring strategies for high retention in maintenance teams The benefits of trust and individual attention to boost morale Real-life examples of “maintenance gone wrong” and learning from mistakes Tips on separating work and personal life to maintain mental health in high-demand roles If you’re involved in multifamily maintenance or management, you won’t want to miss Doug’s advice on building and sustaining a successful maintenance team! Remember to like, subscribe, and share for more valuable industry insights. For more resources and episodes, subscribe  @MultifamilyMediaNetwork  or visit www.MultifamilyMediaNetwork.com.

Celebrating Multifamily Maintenance: Resilience, Training, and the Road to Growth Welcome back to Beyond the Work, Tales in Multifamily Maintenance hosted by Chris Caramanica. In this episode the spotlight is on the backbone of multifamily — our maintenance professionals. Chris is joined by Mark Sharp, Vice President of Facilities for NOAA Property Management and host of the Multifamily Mixtape podcast. Chris and Mark elaborate on the resilience of the multifamily maintenance industry and discuss Mark’s 24 years of experience including some memorable moments and invaluable lessons. Mark shares insights on how critical training, mentorship, and genuine appreciation are critical for building strong, capable maintenance teams. They explore the importance of celebrating the contributions of these professionals as fundamental to transforming the culture of multifamily maintenance, fostering growth, and longevity. Tune in to learn how everyone can be advocates for this essential part of the industry. Let’s get started! If you enjoyed this episode, hit that like button and subscribe for more stories and insights from multifamily maintenance! Let’s give our maintenance teams the recognition they deserve. What are your best tips for building excellent maintenance teams? Want more multifamily podcasts? Subscribe to  @MultifamilyMediaNetwork  and hear from industry pros on all topics related to multifamily, leadership, personal & professional development, marketing, leasing, prop tech and more. Find notable blog posts, sign up for our newsletter, and more at www.multifamilymedianetwork.com

Building Strong Multifamily Maintenance Teams Through Consistency Is "back to basics" just a tired cliche? Or is it the foundation of every high-performing multifamily team? Let’s dig in! In this episode of Beyond the Work: Tales in Multifamily Maintenance, Chris Caramanica tackles the debate around the phrase "back to basics" and its relevance in today's multifamily industry. Chris shares his personal experiences implementing back-to-basics initiatives and why it's critical to focus on the foundational elements of maintenance consistently. From curb appeal to preventative maintenance and the importance of safety and inspections, this episode offers practical tips to streamline operations and build stronger teams. Hear Chris’ thoughts on why we shouldn’t just return to the basics—but live by them day by day. Enjoyed this episode? Hit the like button and subscribe to stay updated with more tips and stories from multifamily maintenance experts. Don't miss out! What are your thoughts on this topic? How do you keep your team focused on the basics every day? Want more multifamily and property management content? Subscribe to  https://www.multifamilycollective.com  and listen to industry pros cover all multifamily hot topics to help you level up your game! Visit www.multifamilymedianetwork.com and never miss another podcast episode or blog post. Is listening more your jam? Find us free on Spotify or Apple Podcasts. multifamily maintenance, property management, preventative maintenance, curb appeal, multifamily leadership, apartment turnovers, work order management, safety protocols, training and development, #MultifamilyMaintenance #PreventativeMaintenance #CurbAppeal #LeadershipInMultifamily #BackToBasics #PropertyManagement #WorkOrderTips #MaintenanceTraining #mmn

PropTech and Training Shape the Future of Multifamily Maintenance | Leadership Insights Ever wonder how top leaders in the multifamily space keep their teams running like a well-oiled machine, even with thousands of units? I'm your host, Chris Caramanica and my guest for this episode is Kamil Konopka, Senior Regional Maintenance Director with Liberty Military Housing. Join us as we uncover the secrets behind Kamil Konopka’s leadership and how his innovative training and tech-driven approach are transforming the industry. In this episode, we go deep with Kamil Konopka to explore how he creates a dynamic environment for his teams in military and multifamily housing. We discuss the game-changing role of hands-on training, the use of PropTech to streamline operations, and how his company’s unique AMPower initiative is setting new standards in team development. You’ll hear insights on labor shortages, AI’s future in the industry, and Kamil’s approach to crisis management — all while maintaining excellence in resident services. Whether you’re leading a small property or managing a portfolio of thousands, these strategies will help you inspire your team and stay ahead of industry trends. If you’re passionate about leadership in the multifamily industry, don’t miss out — hit the like button, subscribe to stay updated, and share this episode with your colleagues! Is listening more your jam? Tune in to Beyond the Work on Spotify and Apple Podcasts. Subscribe to  @MultifamilyMediaNetwork and listen to industry pros covering all the hot topics of multifamily leadership, operations, marketing & leasing, maintenance, and so much more.

Is AI the ultimate solution for maintenance in multifamily, or just another tool in the toolbox? In this episode, we’re exploring the rapidly evolving role of AI and technology in multifamily maintenance. Our host, Jennifer Carter, sits with Chris Caramanica of Wynn Residential and Paul Rhodes of Brookfield Multifamily Properties. They tackle the big question: Is AI just a tool, or can it be a true solution for the challenges in property maintenance? They cover everything from the labor shortage to training and making life easier for maintenance professionals. Plus, we discuss how all these changes affect the resident experience. Tune in to hear where we think the industry is heading in the next 6-12 months! Call to Action: If you found this discussion insightful, give us a thumbs up and subscribe for more conversations around multifamily, PropTech, and leadership! Do you have thoughts on AI in maintenance? Drop them in the comments below! Visit https://www.multifamilymedianetwork.com for more exciting content. Multifamily, Maintenance, PropTech, AI in Maintenance, Technology Solutions, Property Management, Maintenance Tech, Training in Multifamily, Preventive Maintenance, Resident Experience, Multifamily Leadership, Maintenance Professionals, Property Manager, Maintenance Staffing, Multifamily Media Network, Maintenance Challenges, Facilities Management, Apartment Industry, Maintenance Solutions, Property Budgeting. Hashtags: #Multifamily #PropTech #Maintenance #AIMaintenance #PropertyManagement #ResidentExperience #Leadership #FacilitiesManagement #ApartmentIndustry #MaintenanceSolutions

Ever wonder how your darkest moments can redefine your leadership journey? Welcome to "Beyond the Work, Tales of Multifamily Maintenance." In this heartfelt episode, recorded on the cusp of summer turning into fall, I share a deeply personal story that shaped my career and outlook on life. From the early mornings spent on property grounds to navigating a life-changing cancer diagnosis, this episode uncovers the power of resilience, leadership, and finding purpose in every sunrise. 1. The significance of early mornings in multifamily maintenance. 2. How my cancer journey impacted my work, leadership style, and life. 3.The importance of compassionate leadership and how my team helped me through tough times. 4. Lessons on approaching every new day with a fresh mindset and the determination to “catch the worm.” Whether you're a property manager, a maintenance pro, or someone looking for inspiration, this episode has something for you. Let's connect through our stories and grow together. If this episode resonated with you, please hit the LIKE button and SUBSCRIBE to the channel for more tales from the multifamily maintenance world. Got a story of your own? Drop it in the comments below or message me directly — I’d love to hear and share your journey. Want more multifamily content? Subscribe to  @MultifamilyMediaNetwork  and listen to seasoned pros discuss all facets of the multifamily business. Thanks for tuning in. Come back again soon! Multifamily Maintenance, Early Riser, Leadership, Cancer Journey, Resilience, Maintenance Manager, Property Management, Personal Story, Compassionate Leadership, Work -Life Balance, Property Grounds, Multifamily Industry, Beyond the Work, Tales of Multifamily Maintenance, Mindset, Motivation, Life Lessons Hashtags: #MultifamilyMaintenance #Leadership #CancerJourney #EarlyRiser #Resilience #CompassionateLeadership #PropertyManagement #BeyondTheWork #WorkLifeBalance #MaintenanceTips #Inspiration #Mindset #JerseyShore

Fire, Flood, and Blood: Essential Tales from Multifamily Maintenance Ever been on call during a fire alarm at your property? Chris has some stories that’ll make you think twice about your next emergency call. Let’s dig in to the heart-pounding reality of multifamily maintenance. Welcome to Beyond the Work: Tales in Multifamily Maintenance with host Chris Caramanica, where we break down the moments that truly define our roles in this industry. Today, we’re talking about Fire, Flood, and Blood — the three emergency categories that every multifamily professional knows all too well. Chris shares a personal story from his early days in the industry when he was face-to-face with his first fire at a property in New Jersey. From the chaos of fire alarms to working with the fire department, this story has valuable lessons for any maintenance supervisor, property manager, or multifamily professional. It's not just about reacting but knowing how to take the right steps when everything goes sideways. If you’re in the multifamily maintenance world, you don’t want to miss these critical lessons. Make sure to subscribe, like, and hit the notification bell for more behind-the-scenes stories and maintenance wisdom! Want more multifamily centered content, check out @MultifamilyMediaNetwork for more topics from industry pros. Multifamily, Maintenance, Fire, Flood, Blood, Property Management, Maintenance Tales, Emergency Response, On Call, Fire Safety, Multifamily Leadership, #Multifamily, #MaintenanceTales, #PropertyManagement, #EmergencyResponse, #FireSafety, #MultifamilyLeadership, #OnCallLife, #MaintenanceTips

First-Day Jitters: From School to Workplace – How to Nail Onboarding in Multifamily Maintenance Remember your first day at school? Now translate that to your first day at a new job. Let’s explore how leaders in multifamily maintenance can help new hires overcome first-day jitters and set them up for success! In this episode of Beyond the Work, Tales in Multifamily Maintenance, host Chris Caramanica dives into the parallels between the first day of school and the first day on the job. With personal stories, like his experience starting at Winn Companies, Chris shares valuable insights into onboarding new team members, what leaders can do to ease their transition, and why setting expectations early is critical. Whether you’re a maintenance supervisor, property manager, or part of an onboarding team, learn practical strategies to ensure your new hires don’t just survive their first week — they thrive. Enjoyed this episode? Hit the like button, share it with your team, and don’t forget to subscribe for more insights into creating a positive multifamily maintenance culture! Want more multifamily content? Check out @MultifamilyMediaNetwork for a robust menu of podcasts led by industry experts on all topics related to multifamily.

The Pathway from Military Service to Multifamily - Bert Wray’s Journey and Lessons Learned Are you ready to discover how military discipline and strategy translate into the world of multifamily maintenance? Stick around for some unforgettable stories and valuable insights! Welcome to another episode of "Beyond the Work | Tales in Multifamily Maintenance"! This week, our host Chris Caramanica is joined by Bert Wray, Regional Vice President of National Accounts for Chadwell Supply. Bert had extensive experience in property management before his current role with a national maintenance supplier. In this engaging conversation, Bert shares how his military background shaped his approach to the multifamily world, giving him a unique perspective on leadership, strategy, and resilience. Learn how these lessons helped him navigate the complexities of hiring new technicians and managing resident expectations. From inspiring tales of teamwork to humorous resident anecdotes, Bert’s story is one you won’t want to miss so stick around until the end. If you enjoyed this episode, please like, subscribe, and share it with others in the multifamily community. Please leave a comment about your property management/maintenance journey. Got any questions for Bert or Chris or ideas for future topics? Let us know in the comments. We love hearing from you. Want more multifamily-related content about all facets of the industry? Check out @Multifamily Media Network for important topics related to multifamily, property management, maintenance, technology, and more. Each podcast is led by industry pros dedicated to providing engaging content designed to help you grow.