The Plumm Pod

If half your workforce will face it, why is it still taboo?Today Margaret Wood, a menopausal transition facilitator, dismantles the myths, explains the brain science, and shows leaders how to stop losing brilliant women at their peak.You’ll hear how menopause actually shows up (it’s not just hot flushes), why men must be in the conversation, and the simple, practical moves any company can make this quarter. We also talk about “menopause concealment”, early menopause, and the surprising upside: the post-menopausal “upgrade”.In this episode:What menopause is (and isn’t). Symptoms differ wildly, from heat to feeling coldThe brain changes: why mood, memory and confidence can dip, and how to respondCulture over policy: moving beyond desk fans to real psychological safetyThe business case: retention, reputation and productivity you can’t ignoreBringing men in: how mixed-group education shifts behaviour fastPost-menopause power: why many women hit a new gear and how to harness itIf this helped you lead better, subscribe and share with a manager who needs it.Chapters:00:00:15 — Chance, Not a Plan01:08:00 — Inviting Men Into the Room02:59:00 — Menopause, Simply Explained04:35:00 — One Size Doesn’t Fit Anyone05:33:00 — Hot… Or Freezing?07:09:00 — Education Over Assumptions09:21:00 — The Cost of Getting It Wrong11:46:00 — Proactive, Not Performative13:15:00 — It’s the Brain, Not Just Heat15:06:00 — The Epiphany: Mixed Groups16:26:00 — Early Menopause Happens17:51:00 — IVF & Induced Menopause19:39:00 — Concealment & Confidence Dips21:16:00 — The Upgrade: Brain Renovation22:57:00 — From Chaos to Rewire24:56:00 — Support Now, Strength Later26:50:00 — When Joy Goes Missing28:02:00 — How to Start, Today29:55:00 — This Isn’t ‘Nice To Have’31:15:00 — The Career Jungle, Not Ladder

They’re not lazy. They’re anxious and misunderstood.In this powerful episode, Jessamine Ringer breaks down what every leader needs to know about Gen Z and the future of work. From why this generation values purpose over prestige to how managers can bridge the gap through empathy, clarity, and coaching, Jessamine exposes what’s really happening between generations in the workplace.You’ll learn:Why Gen Z behave differently and what shaped themHow to manage with empathy without lowering standardsThe three things every young employee actually wantsHow to build confidence, resilience, and innovation in your teamIf you lead people or plan to, this conversation will change how you see the next decade of work.Subscribe and share to help others lead better.Chapters00:00:00 — Was HR Ever the Plan?00:01:22 — Falling in Love with Coaching00:02:57 — Why Early Careers Need Coaching Now00:04:37 — The Power of Knowing Your Values00:05:34 — How Managers Can Really Help00:06:45 — Understanding Gen Z’s Context00:08:30 — Growing Up Online: Anxiety & Screens00:09:47 — Why “We Just Got On With It” Doesn’t Work00:11:14 — Building Inter-Generational Intelligence00:13:36 — How Curiosity Builds Better Managers00:15:49 — Coaching Early Careers to Push Back00:18:06 — Clarity, Confidence & Communication00:19:52 — Purpose, Wellbeing & Money: The Real Priorities00:23:36 — The Truth About Money Anxiety00:25:42 — Why Gen Z Care About Wellbeing00:27:55 — How Exhausted Leaders Lose Impact00:31:01 — The Iceberg Model of Self-Awareness00:32:43 — Managers Aren’t Trained to Manage People00:35:03 — Coaching the Future Workforce00:37:06 — Advice to My Younger Self

She lost everything, but refused to lose herself.After surviving domestic abuse, Chloe Wallace rebuilt her life from scratch, turning pain into purpose. Today she’s a trauma informed HR consultant specialising in preventing workplace sexual misconduct and her framework is transforming how companies protect their people.In this episode, Chloe opens up about:The truth about escaping abuse and finding independence through workWhy most organisations still get harassment prevention wrongHow her CEASE Framework® helps leaders create truly safe culturesThe rise of AI-driven misogyny and what HR must do nextThis is one of the most powerful conversations we’ve ever had on The Plumm Podcast.If it moved you, subscribe, share, and help us keep these stories seen and heard.Chapters00:00:00 — From Chemistry to HR: The Unexpected Start00:01:25 — Falling Into HR and Finding Purpose00:02:40 — A Secret Life of Survival00:04:50 — Escaping Abuse & Rebuilding Independence00:06:10 — Turning Trauma Into a Calling00:07:00 — Prevention vs Deterrence: The Big Misunderstanding00:08:40 — The Real Psychology of Misconduct00:10:00 — Why Bystander Training Matters00:11:30 — What Sexual Harassment Actually Looks Like00:13:55 — A Real Case That Bankrupted a Company00:15:40 — “It Doesn’t Happen Here” — The Dangerous Myth00:16:50 — Introducing the SEAS Framework00:18:30 — Call It Out. Educate. Assess. Strengthen.00:20:56 — What To Do When It’s a Third Party00:23:20 — How to Handle Disclosures with Care00:25:07 — Changing Mindsets Through Real Conversations00:26:50 — AI, Deepfakes & The New Age of Sexism00:28:15 — The Future of HR: Specialists Over Generalists00:30:00 — Why NDAs Are Ending—and Why It Matters00:31:50 — Choosing Purpose Over Fear00:33:50 — Education, Empathy & Real Change00:34:28 — Advice to My Younger Self

In this episode, Alice Stone shares her journey from HR apprentice and young mum to People Director and why a truly human-centred approach beats rigid rules. We unpack the real difference between legal flexible working and lived flexibility, how to kill presenteeism, and the systems that create safety, trust and performance.You’ll learn:Legal vs lived flexibility and what high-trust cultures actually doHow to measure impact (pulse checks, outcomes over hours, retention signals)The manager shift: from micromanaging time to coaching for resultsPractical playbook: job-sharing, hybrid done well, “Level 10” meetings, employee voiceIf this gave you something useful, subscribe and share it with a leader who needs to hear it.Chapters:00:00:00 — Plan or Chance? Alice’s Start00:00:20 — From Midwife Dreams to HR00:02:21 — Apprenticeships, Not One Path00:03:18 — Becoming a Mum Changed HR00:04:19 — Kind vs Nice at Work00:05:12 — Flexibility: Law vs Reality00:06:20 — Job-Sharing, Hybrid, Wellness Days00:07:58 — What Flexible Cultures Feel Like00:09:57 — Trust Adults, Measure Outcomes00:11:45 — Productivity Gains, Not Presenteeism00:13:52 — Winning Stakeholders: Speak Their Language00:15:54 — Presenteeism & Sick-While-Working Trap00:17:11 — Outcomes Over Hours, Anywhere Work00:18:52 — Safety First: “If You’re Ill, Rest”00:20:58 — Spot Burnout: Pulse & Training00:22:44 — Define Flex Here: What We Celebrate00:23:54 — Employer Brand: Compete on People00:25:34 — Retention Proof & Real Support00:27:28 — Building Safety: Ways-of-Working Labs00:30:11 — What Is a Level 10 Meeting?00:31:30 — From ‘How Do We…?’ to ‘We Will’00:33:42 — Advice to My Younger Self

Working parents aren’t the exception, they’re half your workforce.In this episode, Becki Nazareth (L&D leader, turned working parent & carer specialist) shares what really breaks and fixes the experience for parents at work, from policy basics to culture, flexibility and line manager reality.You’ll learn:Why policy is just the foundation and what proactive support really looks likeHow to educate “accidental managers” and build inclusive, flexible teams that performThe return to work gap: identity shifts, re-induction, and using the SCARF model for certaintyWhat data leaders need (and how to get it) to win the case for flexibilityIf this helped you, subscribe and share it with a leader who needs to hear it.Chapters (Timestamps)00:00:00 — People Work: Plan or Chance?00:00:36 — From Teaching to L&D to HR00:02:23 — Why Becki Backed Working Parents00:04:10 — Who Counts: Parents and Carers00:05:36 — Policy Shifts & Systemic Gaps00:07:20 — Start With Policy, Don’t Stop There00:09:03 — The Manager Mindset Shift00:11:12 — Beyond One-Off Workshops00:12:40 — Spaces That Actually Help (ERGs, Talks)00:14:05 — What “Doing It Well” Looks Like00:16:00 — The Identity Shock of Return00:17:35 — SCARF & Creating Certainty00:19:42 — Reactive vs Proactive HR00:21:10 — Re-Induction: Onboarding… Again00:23:22 — Hybrid, Mandates & Real Flexibility00:25:24 — Win Leaders With Data00:27:28 — Measure What Happens After Return00:29:28 — New Stages: School & Holidays00:30:51 — One Piece of Career Advice00:31:37 — Know Your Values, Decide Faster00:32:20 — Closing Thanks

A career in HR isn’t about formal training, it’s about skills you already have.In today’s episode, Rosalinda Buttice shares her remarkable journey from barista to Head of People Operations at Pension B. She talks about how the skills she developed in hospitality have shaped her approach to leadership and people management in the world of HR.Key Takeaways:The power of interpersonal skills in leadership, from hospitality to HRHow leadership is the most transferable skill for success, and why it’s key to building trust within teamsWhy adaptability is crucial in the fast-paced world of HR, and how you can start practicing it todayThe importance of prioritisation in both hospitality and HR to stay ahead in a constantly changing environmentIf you’re ready to take your career to the next level, subscribe and share this episode with someone who needs to hear Rosalinda’s inspiring journey!Chapters:00:00:00 From Barista to HR00:01:59 The Importance of Mentorship00:04:03 What are Transferable Skills?00:06:22 Top Skills from Hospitality to HR00:08:07 Building Human Connections in HR00:09:33 The Power of Leadership00:11:43 Creating a Circle of Safety00:13:33 Leadership Skills Beyond the Workplace00:16:59 Skills Needed for the Future of HR00:18:12 How to Be More Adaptable in HR00:19:12 The Art of Prioritization00:23:20 Building Bridges Between Teams00:25:01 How to Influence Senior Stakeholders00:26:33 The Importance of Being Yourself00:29:01 The One Skill to Focus On Today00:30:50 Advice to My Younger Self00:32:05 Closing ThoughtsSubscribe, share and stay tuned for more insights.

We say we’re “people first”, but candidates can tell when we’re not. This conversation is a reality check for how hiring actually feels in 2025.In this episode, Marie Chaproniere reveals how she fell into HR from performing arts and why great Talent Acquisition is far more than filling roles. We unpack what a real candidate experience looks like today, the mess, the honesty, and why transparency beats polish every time.You’ll learn:The difference between recruitment and true TA and why strategy wins over speedWhat “good” candidate experience looks like now (and the red flags to kill immediately)How to stay human with ATS and AI, you can’t automate empathyPractical inclusion: accommodations, the “cafeteria” model, and why truth-telling attracts the right peopleIf this helped you hire better or get hired better subscribe and share this with someone who needs it.Chapters00:00:00 — From Dance Studio to HR00:00:29 — Falling Into TA by Accident00:02:57 — TA vs Recruitment: The Real Difference00:04:11 — What “Good” Candidate Experience Means in 202500:05:39 — Tech’s Limits: You Can’t Automate Empathy00:07:16 — Public Call-Outs & Why Brand Behaviour Matters00:08:34 — Small Wins in Hypergrowth Hiring00:09:56 — Radical Transparency in Job Ads00:11:43 — Attracting for Fit, Not Volume00:13:28 — Truth-Telling Cultures Beat Perfect Stories00:14:43 — Inclusion by Default: Real Accommodations00:16:41 — The “Cafeteria” Model for Interviews00:19:30 — Where to Communicate Adjustments (Beyond JDs)00:21:33 — What Great Looks Like: Real Examples00:24:33 — Start With an Audit: Language, Process, Data00:26:38 — Map the Bad to Design the Good00:27:17 — Sharing Interview Questions Ahead of Time00:28:44 — Safe to Fail: Culture That Grows People00:30:36 — Using AI Well (Without Losing Yourself)00:31:15 — Metaview, Notes & Better Feedback Loops00:32:39 — Advice to My Younger Self00:33:58 — Choosing Authenticity (Even When Scary)

What if it all works out?In this episode, we chat with Abigail Cooper, People Partner, who shares invaluable insights on scaling teams and HR strategy. Abigail Cooper's journey from admin roles to shaping internal communication and succession planning provides a powerful blueprint for businesses navigating the future of work.You’ll learn:The core principles of internal comms that will keep your team engaged and aligned.Why managers are key to successful HR communication (and how to train them).How to create clarity and reduce overwhelm with a simple, scalable communication framework.The key to creating psychological safety and a resilient leadership culture.If you’re ready to rethink your internal comms and team strategies, subscribe for more impactful HR insights.Chapters:00:00:00 — From Admin to HR Strategy00:02:30 — Confidence in the Chaos00:04:02 — Internal Comms: A New Era00:06:56 — The HR Role Shift00:09:55 — Internal Comms Framework00:12:25 — Connecting with Managers00:14:18 — Overcoming the Overwhelm00:16:58 — Communication Cadence00:18:53 — The One Source of Truth00:21:40 — Understanding Your Team’s Needs00:23:10 — Planning for Success00:25:40 — Storytelling for HR00:27:39 — Scaling for the Future00:29:12 — What’s Missing in Your Strategy?00:31:10 — Overcoming Imposter Syndrome00:34:18 — What If It All Works Out?

In this episode, Claire shares her journey from HR to well-being strategist, revealing why setting boundaries is key to both personal and professional success. Claire talks about the challenges of overcommitting and how finding balance in the workplace is more crucial than ever, especially after the pandemic.You'll learn:Why well-being should be prioritised in the workplace to boost productivityHow to set and maintain boundaries without feeling guiltyWhy internal comms play a huge role in employee satisfaction and engagementThe importance of knowing your worth and advocating for your needsDon't miss this insightful conversation, subscribe for more episodes and share with a leader who needs a plan, not a panic!Chapters:00:00:00 — The Road to HR00:02:30 — Why HR Wasn’t What I Expected00:04:02 — Internal Comms: The Emotional Infrastructure00:06:56 — HR’s Evolving Role in Well-Being00:09:55 — Why Well-Being Comes First00:12:25 — The Shift from Hustle to Sustainable Work00:14:18 — Creating Micro Boundaries for Maximum Impact00:16:58 — How Stress Impacts Productivity00:18:53 — Fighting the People-Pleasing Cycle00:21:40 — Advocating for Yourself at Work00:23:10 — Leading with Vulnerability00:25:40 — Boundary Setting Without Guilt00:27:39 — Why Everyone Needs Boundaries00:29:12 — How to Build Healthy Work Relationships00:31:10 — What I Wish I Knew About Boundaries Earlier00:33:40 — The Power of Saying ‘No’

When 42% of leaders leave without warning, most companies panic. Amanda, finance turned HR strategist and chartered manager, explains how to future-proof your team before the vacancy hits.In this episode, we unpack practical, data-driven succession planning, why “accidental managers” are costing you growth, and how HR earns a real seat at the table by thinking like a business owner.You’ll learn:What succession planning really is (and isn’t) and how to start it in a weekThe data, dashboards and conversations HR must run to stop talent gapsHow to develop managers who can actually lead (not just do the job)Why cross-generational hiring (T-Levels, grads) keeps you relevant in an AI worldThe underrated skills: mediation, communication, reflection, resilienceIf this helped, subscribe for more episodes and share with a leader who needs a plan, not a panic.Chapters 00:00:00 — Chance, Not Plan: Amanda’s HR Origin00:02:18 — Thrown In: Studying While Doing the Job00:04:50 — Succession Defined: Your People Contingency Plan00:06:56 — Scaling Playbook: Building Talent “Our Way”00:07:58 — From Gut to Data: Decisions That Stick00:09:55 — HR at the Table: Think Like an Owner00:12:25 — Why Most Succession Fails (And Who’s Missing)00:14:18 — Planning in Uncertainty: Hire the Future In00:16:58 — Maintain vs. Hyper-Scale: Knowing Your Path00:18:53 — Career Moats: Learning, Credentials, Confidence00:19:50 — Reflection as Strategy: Walk, Think, Improve00:23:10 — Accidental Managers: The Hidden Cost00:27:00 — Next-Gen Leadership: Firm, Human, Resilient00:29:12 — Post-COVID Reality: Psychological Safety Pays00:31:10 — Hard Talks, Soft Skills: Mediate & Communicate00:34:18 — One Thing I’d Tell My Younger Self

We say we want “nice” cultures, then wonder why people burn out.Tiger de Souza, People leader at Samaritans, reveals how charities and mission-driven teams can balance purpose, limited resources, and real human support without losing clarity or standards.What you’ll learn:Why “nice” cultures exhaust people and why kind cultures performThe 4 leadership principles Samaritans use (accountability, empowerment, inclusion, connection)How to equip managers for monthly, meaningful performance conversationsHybrid/volunteer culture at scale: 20,000 volunteers, new norms, real psychological safetyWhere AI helps ops, but can’t replace human connection in crisisIf you lead people (in charities or beyond), this conversation will reset how you think about culture, performance, and wellbeing.👉 If this helped, subscribe and share with a leader who needs it.

What happens when you climb to the top of your career… but lose yourself along the way?In this powerful conversation, Matt shares how he accidentally fell into HR, rose through global roles at UBS, and then faced the devastating reality of burnout that cost him his health, career, and identity.We uncover:How recruitment turned into a global HR careerThe hidden drivers behind burnout and why so many ignore the signsWhy HR professionals are at the highest risk of emotional exhaustionThe three “buckets of burnout” and how to protect yourself from themPractical tools to set boundaries and recover before it’s too lateThis is not just an HR story, it’s a human story. If you’ve ever felt overwhelmed, detached, or on the edge of burnout, this episode might just change the way you approach your work and your life.Chapters00:00 – Falling into HR by accident01:00 – Recruitment, sales pressure & global moves02:40 – UBS opportunity & career breakthrough04:30 – Burnout disguised as success06:20 – The toxic drive of “not good enough”08:00 – What burnout really feels like09:45 – Therapy, coaching & rebuilding identity11:30 – Discovering the power of coaching13:10 – Why HR faces higher burnout risks15:20 – The breaking point moment16:40 – Catching stress before it becomes burnout18:20 – Signs of exhaustion & irritability20:00 – Detachment, cynicism & losing purpose23:20 – The tension at the heart of HR25:10 – The three buckets of burnout explained28:40 – Purpose, values & dangerous overcommitment32:00 – Overwhelm vs. burnout – the difference34:10 – Weekly check-ins to stay vigilant35:40 – Boundaries, respect & saying no37:20 – Peak performance through rest39:20 – Advice to my younger self: “Look at the evidence”

What if the key to retention, engagement, and authentic leadership isn’t perks or pay but community?In today’s episode, I sit down with David Hughes, Global Head of Talent at Costa Coffee, whose journey took him from competing for Great Britain in athletics to leading people, purpose, and community in one of the world’s most recognisable brands.We explore:How sport shaped his leadership philosophy and resilience.Why community is the most overlooked driver of engagement and retention.The rising influence of Gen Z and their demand for authenticity.How brands can avoid “whitewashing” and build trust through meaningful action.This is a masterclass in understanding why authenticity, purpose, and connection will decide the future of work.👉 If you found this conversation valuable, subscribe for more episodes and share this with someone who needs to hear it.Chapters00:00:29 – HR: Planned or by chance?00:01:27 – From GB athlete to HR leader00:02:19 – How sport shaped leadership00:04:04 – Leaving athletics & finding purpose00:05:51 – From recruitment to Boots & HR00:07:03 – What community really means00:09:55 – The data: community reduces turnover by 50%00:11:23 – Why Gen Z changed everything00:12:45 – Community, charity & the HR function00:14:42 – Building local impact: the SEN school project00:16:24 – Skills vs. qualifications: the future of work00:18:38 – The four pillars of talent at Costa00:20:11 – What EVP really means (and why most get it wrong)00:23:09 – Authenticity vs. whitewashing in employer branding00:24:59 – Gen Z: why they can’t be fooled00:27:03 – The real cost of ignoring community00:29:47 – A life-changing trip to Colombia00:31:54 – How to convince senior stakeholders00:33:02 – Advice to my younger self: mistakes & fourth gear00:34:55 – Why slowing down creates better work00:36:10 – Closing reflections on purpose and belonging

What if your financial health is the key to improving your work performance?In this powerful episode of The Plum Pod, Georgia is joined by Andrew Mulder, People Director at Nudge, as they explore the often-overlooked connection between financial well-being and employee productivity. From the impact of financial stress on mental health to why businesses should prioritise financial education, Andrew reveals why this topic is essential for a thriving workforce.Key Learnings:Financial Well-being Defined: What it truly means and why it's crucial for employees at all income levels.The Business Case for Financial Education: How it drives retention, reduces absenteeism, and boosts productivity.Practical Advice for Employers: How to implement financial education programmes on a budget and with global scalability.Don’t miss out on this insightful conversation ,subscribe to The Plum Pod for more episodes on HR and mental health!Chapters00:00:00 – The Surprising Link Between Money and Mental Health00:03:15 – How Andrew Ended Up in HR by Chance00:08:45 – Breaking Down Financial Well-being: What It Really Means00:12:30 – Financial Education: The Missing Piece in Corporate Wellness00:17:00 – The Problem with 'More Money' as a Solution00:22:15 – Nudge’s Approach to Financial Well-being Education00:26:40 – Making Financial Education Accessible Without the Jargon00:30:10 – Building Leadership Buy-In: The Key to Implementation00:34:05 – How to Start a Financial Well-being Programme on a Budget00:38:30 – A Powerful Lesson for Your Future Self

In this episode, Alan, a seasoned HR leader, shares his insights on the emotional journey of navigating change in the workplace. He highlights the difference between change and transition, the importance of acceptance, and why transparency is essential in leadership. Alan also explores how self-awareness and personal growth can transform your leadership style.If you're an HR professional or leader dealing with change, this episode offers practical advice and deep insights. Subscribe and share this episode with your network!Chapters:00:00:00 - Alan's Unexpected HR Journey00:04:12 - Change vs. Transition: What's the Difference?00:07:38 - The Power of Acceptance in Leadership00:13:24 - The Middle: Finding Clarity in Uncertainty00:16:58 - Trust, Transparency & the Leadership Dilemma00:21:42 - Personal Growth Through Struggles00:26:03 - Forgiveness: The Secret to Lasting Change00:31:08 - The Role of Breath and Self-Care in Leadership00:35:20 - Giving Yourself Permission to Be Human

HR isn’t protecting people. It’s protecting companies. But what if that’s the problem?In this raw and eye-opening conversation, Georgia from Access HR sits down with Shane Mays, startup veteran and ER (employee relations) specialist for a brutally honest deep-dive into the real purpose of HR, why it’s broken, and how we can rebuild it from the inside out.From his beginnings as a software engineer to leading people teams at fast-scaling startups, Shane brings a human-first perspective to the most misunderstood function in business today.In this episode, you’ll learn:Why HR still feels like the company’s bodyguard and how to change itThe hidden cost of treating ER as a legal processHow to scale employee relations without burning outThe power of playbooks, trust, and co-creation in leadershipIf you’ve ever felt stuck between doing what’s “compliant” and doing what’s right, this episode will shift your thinking, for good.👉 Don’t forget to subscribe and share with someone who needs to hear this.Chapters 00:00:00 – HR Is Not Here to Protect You00:01:16 – Meet Shane: From Engineering to HR00:03:04 – Why He Stayed in People Ops00:04:36 – What Employee Relations Really Means00:07:13 – Social Media, Fear & Legal Influence00:09:17 – Why ER Needs a Human-First Lens00:11:39 – A Manager’s Mistake: Process Before People00:16:03 – Building a Legal Wall vs. Human Bridge00:19:12 – Why Leaders Need a Compass, Not a Policy00:22:18 – Make Playbooks Public. Remove the Ambush.00:23:35 – How ER Changes as You Scale00:25:06 – Teach People How to Eat00:27:09 – Co-Create Your ER Strategy00:28:59 – Flexing Your ER Muscle Without the Cases00:30:34 – You Don’t Need a Pocket Lawyer00:33:16 – You’ll Never Have All the Answers—And That’s Okay00:34:26 – The One Thing Shane Would Tell His Younger Self

What does it really take to lead a successful HR team in today’s fast-changing world?In this episode of The Plumm Pod, Georgia sits down with Lauren McDonagh, Head of People at Soho House, to reveal the realities of building high-performing HR teams. From creating psychological safety to managing burnout and leading with authenticity, Lauren shares practical insights and personal lessons every HR professional needs to hear.In this episode, you’ll learn:Why HR leaders must lead by example (and why most don’t)How to create a culture of trust and psychological safety within your teamThe power of diversity of thought in driving real innovationWhy personal development and getting uncomfortable are non-negotiable for growthIf you want to be a better leader or build a team that thrives, this conversation is a must-watch.👉 Subscribe for more conversations on HR, leadership, and mental health.Chapters00:00:00 – Welcome to The Plumm Pod00:02:26 – Was HR Always the Plan?00:04:55 – The Reality of HR Careers00:07:01 – How Hospitality Changed My Leadership Style00:08:45 – Inside Soho House’s People Team00:09:56 – Leading by Example as an HR Leader00:11:32 – How We Invest in Our HR Team00:14:37 – What I Look for When Hiring HR Talent00:17:53 – Why Discomfort Is the Key to Growth00:19:56 – Managing Change & Building Trust00:21:27 – The Biggest Shift in My Leadership Style00:23:06 – Creating Psychological Safety for Teams00:24:53 – Balancing Business Goals & People Needs00:28:30 – Protecting HR Teams from Burnout00:32:44 – The Truth About Being ‘Busy’ vs ‘Productive’00:36:18 – Managing Different Personalities Effectively00:38:55 – The Untold Emotional Load of HR00:41:14 – Advice to My Younger Self

Every failed strategy starts with one blind spot: the lack of curiosity.In this thought-provoking episode, we explore the power of curiosity as the foundation of successful people strategy. This isn’t just about business, it’s about the decisions that define us as leaders.Our guest Kenny Temowo shares a piercing insight: if you’re not asking why, you’re already behind. Through a candid conversation, we unravel why making hard choices in leadership starts with understanding what makes your organisation different and why most get it wrong.In this episode, you’ll learn:Why curiosity is the non-negotiable starting point of all great strategyHow leaders should approach hard decisions through contextual insightThe overlooked “Z” that makes or breaks your business directionWhy saying no is more important than saying yes in strategyIf you’ve ever questioned your strategic decisions or want to lead with greater intention, this is the episode to start with.Subscribe for more episodes that challenge the way you think.🔔 Don’t forget to share this episode with someone who needs to hear it.Chapters:00:00:00 – The Hidden Power of CuriosityWhy every strategy starts with asking the right questions00:01:02 – Strategy Is About Saying NoUnderstanding the difficult trade-offs behind every big decision00:02:10 – What’s Your ‘Z’?The one overlooked factor that defines your entire approach00:03:20 – Getting Strategy Right Starts HereHow self-awareness and context build winning strategies

She didn’t fit the mould, so she became the blueprint.Keeran Gunnoo is a powerhouse in personal and corporate employer branding, shaping narratives for some of the world’s most recognisable companies, including LinkedIn, Unilever and Flow. In this raw and empowering conversation, she shares how she built a career that broke every rule and why it worked.From being headhunted by LinkedIn before people knew what LinkedIn was, to being complimented by Barack Obama on her Louboutins, Keeran’s story is as inspiring as it is unconventional.In this episode, you’ll learn:Why squiggly careers aren’t chaotic, they’re strategicHow your reputation is your brand (especially when you're not in the room)The uncomfortable truths about diversity, employer branding and internal commsHow to build a career and life that align with your values, not societal norms✨ Subscribe to The Plumm Pod for more honest conversations about HR, wellbeing and careers that don’t follow the script.⏱️ Chapters 00:00:00 – Intro: She Became the Blueprint00:01:04 – HR was never the plan00:02:10 – From cold calls to leadership: the Essex charisma advantage00:03:27 – Getting headhunted by LinkedIn before it was big00:04:58 – Meeting Obama & the power of great shoes00:06:04 – Unilever hired her without an interview00:07:19 – Becoming a Strategic Career Architect00:08:31 – Reporting to Chanel’s future CEO00:10:33 – The importance of working for brands you believe in00:11:51 – Flow, reproductive health, and brand affinity00:13:00 – What a squiggly career really means00:14:44 – Breaking ceilings: race, gender & neurodiversity00:17:20 – Ditching the fairytale career path00:20:20 – Culture add, not culture fit00:21:51 – Why Gen Z are changing career norms00:23:01 – Internal bias, ATSs, and being mistaken for a man00:24:58 – Writing job ads that actually speak to humans00:26:17 – Helping companies overcome DEI friction00:27:59 – The truth behind Glassdoor reviews00:29:49 – Who owns comms: HR vs. Marketing00:33:42 – Creating Unilever’s first editorial team00:35:11 – Data, communication, and internal trust00:37:47 – Taking Unilever from #24 to #7 on Glassdoor00:39:07 – EVP: What’s in it for me?00:40:35 – Stuck? Give yourself a performance review00:41:39 – Self-belief and your personal brand00:42:50 – Audit your energy—don’t stay where you can’t shine00:43:59 – Final message: If they’re not advocating for you, go

What if HR wasn’t just support... but your biggest brand asset?In today’s episode, we sit down with Jessie, People Director at one of the UK’s most innovative creative agencies, to uncover how HR can redefine brand strategy from the inside out.Jessie shares her journey from hairdressing to HR leadership, and how she’s tearing up the traditional rulebook to build a people-first workplace rooted in trust, creativity, and culture.In this episode, you’ll learn:Why onboarding is your most powerful brand momentHow to turn your team into your greatest advocatesThe secret to getting buy-in from senior leadershipWhy Gen Z are changing everything about workplace cultureThis isn’t compliance. This is creativity. This is culture.And it’s time HR took its seat at the table.👉 If this inspired you, share it with someone who needs to hear it and don’t forget to subscribe.Chapters 00:00:00 – The Hairdresser Who Became HR00:01:45 – Learning the Hard Way in the NHS00:04:10 – HR IS Brand Strategy00:05:00 – Bringing Company Values to Life00:07:35 – Listening: The Most Underrated Strategy00:09:05 – Building a Culture That Retains00:11:20 – Why Only 31% Align With Company Values00:13:00 – Recognition That Actually Works00:14:45 – From Team Members to Brand Ambassadors00:16:10 – Designing Culture for Gen Z00:18:40 – Human-First HR Strategy00:20:40 – How to Start Thinking Creatively00:22:00 – The Power of Diverse Teams00:24:00 – Why Candidates Choose You00:26:40 – What Gen Z Really Want at Work00:28:30 – Managers Are the Secret Weapon00:30:00 – Getting Senior Leadership Buy-In00:32:40 – What I’d Tell My Younger Self

They’re the most powerful people in your company… and the most overlooked. In this episode, we sit down with Chelsea, Head of People at Tomorrow, whose approach to middle management has transformed team performance and culture. From scaling challenges to personal breakthroughs, Chelsea reveals what most leaders get wrong about middle managers and what to do about it. Here’s what you’ll learn Why middle managers shape your company culture more than your CEO The real reason managers burn out (and how to stop it) How Tomorrow built one of the UK’s top workplaces by focusing on its “squeezed middle” The three powerful qualities Chelsea looks for when identifying future leaders This isn’t theory. It’s a masterclass in the people strategy most companies ignore, until it’s too late. 👉 Subscribe for more honest, unfiltered conversations with the people rewriting the rules of work. Chapters 00:00:00 – From Retail Floors to Head of People00:03:16 – Learning Business From the Inside Out00:05:13 – Why Middle Managers Hold the Power00:07:10 – The Hidden Cost of Neglecting Managers00:09:01 – Embedding Culture Through the Squeezed Middle00:10:32 – From High Turnover to Top 10 Workplace00:12:18 – The Mistakes We Made Scaling00:13:51 – The Power of Monthly Reflection00:15:36 – Fixing Feedback and Growth Conversations00:16:55 – Why Radical HR Experiments Sometimes Fail00:18:53 – Becoming a Manager is a Career Change00:20:41 – No Training for Micro-Moments00:22:33 – Avoiding Burnout Through Small Wins00:24:25 – Building Great Leaders from Within00:26:09 – The Three C’s of Great Management00:27:44 – Creating Paths Beyond Management00:29:35 – Essential Skills, Not Soft Skills00:31:00 – Growth Plans That Actually Grow People00:33:03 – Making Purpose Tangible00:34:43 – The Manager’s Impact on Retention00:36:33 – Advice to Her Younger Self

In this episode, we sit down with Christine, Head of Talent & People at a pioneering quantum computing start up, to explore her unexpected journey from studying psychology during a global recession to leading people strategy in one of tech's most innovative sectors. Christine shares what it means to bridge the gap between talent acquisition and HR, the challenges of scaling a team from 12 to 100, and why retention is just as strategic as hiring.We dive into:Why HR wasn’t the original plan and how Christine found her way back to itThe real differences between recruitment and talent acquisitionHow people teams can (and should) collaborate to improve onboarding and retentionConducting painful but powerful audits to build HR foundationsMental resilience, imposter syndrome, and defining your leadership philosophyThis episode is packed with candid insights for anyone navigating the intersection of recruitment, people ops, and start up growth. Whether you're an aspiring HR leader or just wondering how to grow your career in people roles, Christine’s story will inspire and ground you.Chapters00:00 Introduction and Background02:12 Journey into HR and Talent Acquisition05:16 Understanding the Role of Head of Talent and People08:46 The Shift from Recruitment to Talent Development10:54 Collaboration Between Talent Acquisition and HR13:21 Navigating Imposter Syndrome in HR15:36 Continuous Learning in the People Space17:08 Challenges in Transitioning Roles20:03 Balancing Energy and Empathy in HR22:39 Team Dynamics and People Operations25:35 Conducting Audits for Operational Efficiency28:44 The Importance of Employee Feedback30:19 Advice for Transitioning Between Roles36:41 Final Reflections and Advice for the Future

Welcome to The Plumm Pod, where we dive into the human side of work. This week Georgia sits down with senior people leader Kayleigh Davies to unpack how HR has moved from dusty personnel files to data-driven people experience and why start-ups can’t afford to keep treating culture as a perk wall.Kayleigh’s journey from ancient-history graduate to AI-sector HR strategist gives her a unique lens on:- Moving from compliance-heavy personnel to outcome-focused people experience- The limits of the Ulrich model and the rise of subscription-style employee journeys- Why “seat at the table” means asking sharper commercial questions, not simply attending the meeting- Practical ways to diagnose people priorities when the business has none- Swapping beanbags for measurable impact, turning onboarding scores into revenue winsChapters00:00 The Importance of a People Strategy02:32 The Evolution of HR11:13 Navigating the Post-COVID HR Landscape21:17 Understanding Business Goals23:01 The Role of People Experience in HR30:33 Advice for Future HR Leaders

Unlock the secrets of neuroinclusion and build a workplace where every neurodivergent employee can thrive. In this episode of the Plumm Pod, host Georgia Dixon, sits down with Lucy Wilson (Neurodiversity Inclusion Specialist & Founder, Mindshift Empowerment) to explore practical strategies for embedding diversity, equity, inclusion and belonging (DEI&B) across the entire employee life cycle from inclusive recruitment and onboarding to performance feedback, advancement and ERG programmes.Highlights you’ll learn:Why inclusive job descriptions and skills-based hiring widen your talent pool and boost innovationHow transparent, streamlined interview processes reduce anxiety for autistic and ADHD candidatesSimple onboarding tweaks that cut first-week stress and improve employee retentionThe power of structured, bias-free feedback for managers and leadersFunding and supporting employee resource groups (ERGs) to drive real cultural changeWhether you’re an HR leader, people manager, or business owner, this conversation is packed with actionable tips to create a truly neuro-inclusive workplace and strengthen your overall employee experience.

In this insightful episode of the Plumm Pod, host Georgia chats with Jag Gill, a People Operations Leader, to explore the evolving landscape of HR. Discover what People Operations really means, how it differs from traditional HR, and why agility and transparency are key to modern workforce management. Jag shares his journey from photography to recruitment to PeopleOps, offers practical advice for HR professionals embracing change, and explains how a holistic, data-driven approach can transform employee retention and engagement. Whether you're new to PeopleOps or looking to future-proof your HR strategy, this episode is packed with actionable insights and candid reflections on navigating today’s people-centric workplaces.Chapters00:00 – Introduction to Transparency in PeopleOps01:00 – Jag Gill’s Journey: From Photography to People Operations02:30 – What is People Operations?04:00 – PeopleOps vs Traditional HR06:00 – Moving from Reactive HR to Proactive PeopleOps08:20 – Why Modern Businesses Need PeopleOps10:30 – Embracing Agility and Transparency in HR13:00 – Driving Retention and Engagement with Systems Thinking15:00 – Getting Started with Systems Thinking in HR17:30 – Changing Mindsets for the Future of Work20:30 – Communication Strategies in PeopleOps24:30 – Advice for Early Career PeopleOps Professionals26:20 – Trusting the Process: Career Reflections27:50 – Bringing Personality to Your Professional Identity

When the world went remote, many organisations thrived, yet some are still wrestling with return-to-office mandates. In this episode of The Plumm Pod, host Georgia, sits down with remote-work specialist Grace Nichols to unpack the myths and mindsets behind location-flexible work.Grace shares her unexpected journey from would-be barrister to HR leader, the burnout that pushed her to redesign her work life, and why autonomy over time is the new currency of success. Together they explore:The real drivers of productivity (hint: it isn’t presenteeism).Remote-first vs remote-friendly, why the difference matters for culture, communication and career growth.Common missteps companies make when demanding a full office return and what HR can do instead.Practical ways to build intentional in-person moments, mentor programmes and environments people want to work in.How trust, transparent “why” messaging and the right workspace can turn hybrid into a competitive advantage.Whether you’re an HR professional rethinking policy, a leader worried about performance, or a team member craving flexibility, this conversation offers fresh insights and actionable advice to help you design work that works for everyone.Chapters00:00 Introduction to Remote Work and HR02:59 The Journey into HR and Remote Work Expertise06:02 Benefits of Remote Work08:48 Challenges and Resistance to Remote Work11:56 The Importance of Communication and Intent in Hybrid Work14:56 Remote-First vs. Remote-Friendly Companies18:02 Creating a Productive Work Environment20:49 Trust and Visibility in Remote Work23:53 Advice for Young Professionals in HR

Explore the five must‑watch HR trends for 2025 in this episode of The Plumm Pod, where host Georgia sits down with Chris Britton, People Experience Director at Reward Gateway. Together they unpack how HR teams can prioritise strategically, cultivate cultures of appreciation, embed genuine belonging, streamline employee experiences, and upskill line managers to thrive amid hybrid work, tighter budgets and shifting UK employment law.Chris shares data‑backed insights, including why organisations that foster employee appreciation report up to a 43 % productivity lift plus practical tips on low‑cost benefits, employee voice, ERGs, storytelling your EVP and preparing “accidental managers”. Whether you’re a Chief People Officer, HR Business Partner, Talent Lead or SME founder, you’ll gain actionable ways to boost engagement, retention and profitability while supporting mental health.Listen now to future‑proof your people strategy and build a workplace where every team member thrives.Chapters 00:00 Intro: Why HR Bears the Brunt of Fast‑Changing Business01:05 Chris Britton’s Journey: From Selling Phones to People Experience Director02:59 Trend 1 – Prioritisation: Doing Less With Less & Making It Count05:43 Creative Low‑Budget People Practices & Leveraging Employee Voice08:10 Riding Out the 2024/25 “Storm” & Preparing for Brighter Times11:11 Trend 2 – Appreciation: Moving Beyond “Thanks” to Human‑Centred Recognition18:00 The 43 % Productivity Boost & Designing Recognition Habits20:44 Trend 3 – Belonging: Tackling Workplace Loneliness & Building ERGs23:08 Remote‑First Belonging Tactics & Data‑Driven Employee Census27:32 Trend 4 – Make It Make Sense: Marketing Your EVP Internally30:12 Brand Consistency From Attraction to Onboarding & Retention35:49 Trend 5 – Leaders & Managers: From Admin Tasks to Human Skills40:51 Overcoming Resistance: Coaching Managers Through Vulnerability & Change43:35 Chris’s Advice to His Younger Self: “You Are Enough”44:56 Wrap‑Up & Next Episode Teaser

In this powerful episode of The Plumm Pod, host Georgia sits down with global L&D expert Rihanna Lindsay-Smith to explore what it really means to create inclusive, accessible learning environments in the workplace.From personal experience with dyslexia to leading major L&D programmes, Rihanna shares how neurodiversity often goes undeclared in organisations, and what HR and L&D leaders can do even without formal feedback to design learning that truly works for everyone.What you'll learn:Why many team members don’t disclose neurodiversity and how that impacts learningThe difference between training and L&D and why it matters How to start inclusive L&D design with limited dataRihanna’s go-to framework for evaluating learning effectiveness (yes, we’re talking Kirkpatrick!)The real impact of unconscious bias training and why it shouldn’t be a “one and done”How L&D and HR can collaborate to drive cultural changeBuilding a psychologically safe learning culture from the top downPower skills your workforce actually needs in 2025Whether you're in HR, talent, or learning & development, this episode is packed with practical insights, vulnerable stories, and powerful advice to help you rethink how we support every learner.Guest: Rihanna Lindsay-SmithFollow her on TikTok & Instagram: @rihannagallery00:00 Understanding Neurodiversity in the Workplace04:54 The Journey into Learning and Development09:58 Inclusive Learning Strategies14:57 Evaluating Training Effectiveness20:03 Collaboration Between L&D and HR24:45 Building a Learning Culture30:02 Continuous Learning and Professional Development

In this episode of The Plumm Pod, host Georgia is joined by Megan Trotter, a Senior People Experience Partner whose journey from architecture and UX design into PX is both inspiring and insightful. They dive deep into what people experience (PX) truly means and how it shifts the traditional HR narrative into something more human, design-led, and impactful. Whether you’re a seasoned HR professional or someone eager to introduce more creativity into the employee experience, this episode will reshape how you think about the world of work.Chapters:00:00 – The Human Cost of Poor Work Experiences00:44 – Meet Megan Trotter: From Architecture to PX02:15 – Discovering PX Through UX04:25 – What Is People Experience (PX)?06:13 – Why PX Matters for Engagement and Motivation08:28 – Skills to Transition from Traditional HR to PX10:21 – Start Small: Workshops, Discovery & Listening12:15 – From Transactions to Meaningful Experiences14:32 – Involving Employees in the Design Process16:24 – Megan’s Transition Into People Experience19:58 – The Power of Human Connection in PX21:10 – Challenges of PX in Scaling Businesses23:42 – Time Investment vs. Long-Term Impact25:22 – Design Tools: Frameworks, Personas & Feedback27:45 – When the Product Misses the Mark31:53 – Communication as an Experience33:22 – Advice to a Younger Megan: Courage & Curiosity

AI is changing everything but is HR ready for it? In this episode of The Plumm Pod, Georgia sits down with Lorraine Hunt, a 35-year HR veteran turned AI educator, to explore how artificial intelligence can be a game-changing tool for workplace mental health when used right.We dive deep into:How HR can proactively use AI for early mental health interventionThe importance of privacy and data ethics in AI implementationReal examples of how AI is automating referrals, check-ins, and sentiment analysisWhy HR teams must evolve their mindset to lead AI-driven wellbeing strategiesLorraine shares her unconventional journey from legal secretary to tech-forward HR leader, and explains why now not later is the time for HR to get comfortable with AI.00:00 – Intro: AI + Mental Health in HR01:10 – Lorraine Hunt’s HR journey: From legal secretary to AI educator04:45 – Why HR needs to care about AI right now07:20 – First tip: Before anything else, think about data privacy09:15 – What AI can (and can't) do for mental health at work12:08 – Predictive insights: spotting problems before they escalate15:30 – How tools like Plum's Emma change early intervention17:42 – Should AI be analysing Slack or Teams messages?20:01 – The missing piece: AI strategy for mental health24:40 – Creating ethical, proactive wellbeing dashboards28:50 – Why HR pros often get no AI training30:14 – Practical prompts: Using AI to write referrals and scripts33:40 – The role of transparency and consent35:25 – Helping managers get comfortable with mental health conversations37:55 – Training AI to scan for mental health red flags41:10 – Using AI to automate nudges and check-ins43:50 – Will AI ever replace the human element?46:00 – What's next: AI agents, evolving job roles & the future of HR50:40 – Advice to HR pros: “Just try it. What’s the worst that can happen?”52:30 – Final thoughts: Relax, adapt, and grow with it

In this episode, Shoshana Davis discusses the importance of understanding and engaging early career professionals, particularly Gen Z. She shares her journey into HR and career development, emphasising the need for clear expectations, effective communication, and the impact of pre-boarding on new hires. The conversation highlights retention strategies, the generational disconnect in the workplace, and the significance of purpose in job roles. Shoshana advocates for empowering managers to better support young talent and addresses the challenges faced by new employees in today's job market.Chapters00:00 Understanding Gen Z's Desire for Purpose01:32 Shoshana's Journey into HR and Career Development07:40 Defining Early Careers and Their Challenges09:34 Retention Strategies for Young Talent12:47 Generational Disconnect in the Workplace17:06 Pre-boarding: Preparing Young Talent for Success23:02 Engagement Strategies for Early Career Professionals30:37 The Importance of Role Clarity and Expectations35:09 Communication as the Key to Retaining Talent

This isn’t your typical DEI conversation.In this episode of The Plumm Pod, host Georgia sits down with powerhouse inclusion strategist Maria Balogun to pull back the curtain on what real inclusion looks like in today’s workplace.They challenge surface-level diversity, unpack the real impact of employee resource groups, and go deep into why organisations that don’t embrace inclusive practices are already falling behind.Maria doesn’t hold back sharing bold insights on why “culture fit” is outdated, how “culture add” changes everything, and what it really takes to create workplaces where people belong.From personal stories to practical frameworks, this conversation is a call to action for leaders who say they care about inclusion… but need to prove it.Because in a world that’s finally listening, it’s not enough to look diverse. You need to be inclusive.Episode Chapters 00:00: The Essence of Diversity and Inclusion03:51: Understanding Inclusion: Beyond Diversity10:03: The Role of Employee Resource Groups13:59: The Impact of DEI on Organizational Success17:48: Culture Fit vs. Culture Add24:08: Hiring Practices: Shifting Perspectives30:07: Empowering Authenticity in the Workplace

In this episode of The Plumm Pod, host Georgia sits down with Kellie Nedelcoux, HR Parental Transition & Leadership Coach, to discuss how organisations can better support parents in the workplace.They unpack the real challenges faced by parental returners, the role of leaders in easing the transition back to work, and why inclusive policies need to reflect all family structures, not just the traditional ones. This is a powerful conversation about psychological safety, belonging, and what it takes to build truly supportive environments for working parents.Episode Chapters00:00: Setting the Scene for Parental Transition04:45: Challenges Faced by Parental Returners10:02: Strategies for Supporting Parental Returners14:48: The Role of Leaders in Parental Transition20:02: Creating Inclusive Policies for All Parents24:52: Best Practices for Supporting Working Parents30:02: The Importance of Psychological Safety in the Workplace

In this episode of Plumm Pod, Georgia Dixon chats with AI strategy expert Mary Kemp about what HR leaders need to know when introducing tools like ChatGPT and Gamma. They cover the real impact of AI at work, how it can free up time for more meaningful tasks, and what a people-first approach to tech adoption really looks like. They also unpack policies, change management, and the small shifts that make a big difference when rolling out AI across teams. Whether you’re new to HR or leading change in your organisation, this one’s full of ideas you can actually use. Episode Chapters:00:00 Intro: HR Leading the AI Revolution with Mary Kemp01:25 From Nursing to AI: Mary's Unique Career Journey03:20 Understanding GenAI: A Human-First Technology04:41 The Four Stages of AI Adoption in the Workplace06:37 Transforming Work Culture: The 80/20 AI Principle10:04 Getting Started: Practical Tips for AI Implementation15:41 Creating Safe Spaces for AI Culture Change19:33 People-First Approach: How AI Empowers HR Leaders23:28 Building an AI-Ready Organization Through Training26:57 Managing AI Compliance and GDPR Considerations28:16 Final Thoughts: Being Visible and Speaking Up in Tech

In this episode of The Plumm Pod, host Georgia Dixon welcomes Holly Leckenby Rye, Senior People Manager at Lottie, the UK Startup of the Year 2025. Together, they explore the key elements of building high-performing teams in startups. From innovative pre-boarding strategies to fostering psychological safety and effective feedback mechanisms, this conversation is packed with actionable insights. Whether you're an HR professional or a startup leader, tune in for expert advice on cultivating trust, enabling manager success, and creating a thriving workplace culture.Episode Chapters:00:00 Welcome to The Plumm Pod: Building High Performance Teams02:15 From Geography to HR: Holly's Journey to People Leadership05:59 Creating an Effective Pre-boarding & Onboarding Experience10:40 Manager Enablement: Supporting Leaders for Success16:57 Building a Culture of Feedback & Trust21:37 Managing High Performance During Emotional Challenges26:20 The Power of Psychological Safety & Trust in Teams28:52 Creating Purpose & Mission-Driven Culture at Lottie30:07 Key Takeaways & Career Advice for HR Professionals

In this episode of Plumm Pod, host Georgia Dixon chats with Chantal Cross, Founder and Director at Cross Check Consultancy Ltd . They discuss new legislation requiring employers to prevent sexual harassment in the workplace. They cover practical steps for compliance, from conducting risk assessments to creating effective reporting systems. The episode emphasises the importance of building a culture of respect and psychological safety. Whether you're new to HR or an experienced leader, this episode offers valuable insights into preventing harassment and protecting your organisation.Episode Chapters:00:00 Intro: New Duty to Prevent Workplace Sexual Harassment04:24 Understanding the New Prevention Duty: Why It Matters09:18 Creating a Customized Approach: Risk Assessment Essentials11:36 Breaking the Silence: Why People Don't Report Harassment14:23 Modern Workplace Challenges: Digital Communication & Boundaries17:05 Building a Positive Reporting Culture: Best Practices20:14 The Business Case: Financial Impact of Prevention23:56 Case Studies: Real-World Examples & Lessons Learned26:28 Taking Action: Practical Steps for Implementation29:43 Final Thoughts: Creating Safer Workplaces Together

In this episode of The Plumm Pod, host Georgia Dixon welcomes storytelling, culture expert and Founder of THO, Tommy Hatto to discuss how HR leaders can use storytelling to transform workplace culture. They explore strategies for fostering authentic leadership, breaking communication barriers, and creating psychologically safe workplace spaces. From micro-doses of personal sharing to HR-marketing collaboration, this episode provides actionable insights for leaders looking to build stronger connections and enhance employee engagement through the power of storytelling.Episode Chapters:00:00 Intro & Welcome02:15 Understanding Storytelling's Power in the Workplace04:23 Starting Small: Building Trust Through Personal Stories08:32 Breaking Down Barriers: Mental Health & Psychological Safety12:17 HR & Marketing: A Powerful Partnership for Culture18:41 Leadership Storytelling: Being Relatable While Maintaining Authority22:23 Setting Boundaries: Balancing Personal Stories & Brand Protection26:35 Face-to-Face Connection: The Impact of In-Person Storytelling28:27 Final Thoughts: Believing in Yourself as an HR Professional

In this episode of Plumm Pod, host Georgia Dixon chats with Chalene Hanson, Global HR Director at Burberry, about excelling in HR leadership while staying authentic. Chalene shares her journey from accidental HR professional to global director, offering insights on overcoming imposter syndrome, mastering multi-generational team management, and building influence through business language. Learn how to network effectively, invest in personal development, and embrace the mantra: "Go where you're celebrated, not tolerated." This episode is a must-listen for HR professionals seeking strategic growth.Episode Chapters:00:00 - Intro: The Future of Multi-Generational Workplaces01:43 - An Unexpected Journey: From Politics to HR Leadership06:25 - Building Your Personal Brand in HR: Beyond Job Titles11:00 - The Three Levels of Organisational Awareness14:55 - Breaking Free from HR Jargon: Speaking Business Language16:57 - Overcoming Imposter Syndrome: Finding Your Authentic Leadership Style21:04 - Managing Multi-Generational Teams: Understanding Different Needs24:11 - Taking Ownership of Your Career Growth26:00 - Investing in Yourself: Building Networks Beyond Your Organisation30:14 - Final Wisdom: Go Where You're Celebrated, Not Tolerated

In this episode of Plumm Pod, host Georgia Dixon welcomes Kate Phillips, a global HR professional and the Talent Attraction and Employer Brand lead at Priory, to explore the dynamic world of global human resources. Kate shares her unexpected journey into HR, insights on navigating cultural differences, and the importance of understanding local employment laws. They delve into post-COVID talent acquisition trends, the challenges of compliance, and practical advice for aspiring global HR professionals. Packed with anecdotes and actionable tips, this episode is essential listening for anyone navigating or aspiring to thrive in global HR.Episode Chapters:[00:00] Intro [01:27] Falling into HR [04:32] Understanding Global HR [06:19] The Complexity of Global Hiring [11:16] Cultural Nuances in Global HR [15:56] Legal Complexities in Global HR [24:07] Advice for Aspiring Global HR Professionals

In this episode of The Plumm Podcast, host Georgia speaks with Harry Gasiorski, an experienced HR Director and currently a Strategic HR Consultant, about his unexpected journey into HR, overcoming imposter syndrome, and building strong relationships with stakeholders. They explore aligning people strategy with business goals, transitioning from operational to strategic HR, and using data to demonstrate HR's impact. Packed with actionable insights, this episode is a must-listen for HR professionals!Episode Chapters:[00:00] Intro[00:04:34] Unexpected Path to HR[00:06:49] Embracing Additional Work for Growth[00:09:01] Building Trust with Senior Stakeholders[00:11:29] Transitioning to Strategic HR[00:21:03] Fostering Diversity and Inclusion[00:27:30] Measuring HR Impact with Data

In this episode of The Plumm Podcast, host Georgia chats about workplace well-being with mental health expert Kirsty Birch, Founder of Work It Well. They discuss burnout, the evolving focus on mental health, and practical strategies for fostering supportive environments. Kirsty shares her journey and offers actionable advice for creating healthier, more empathetic workplaces.Episode Chapters:[00:00] Intro[00:02:32] Kirsty's Journey to Mental Health Advocacy[00:06:32] The Business Case for Mental Health[00:10:19] The Challenges of Remote Work[00:12:55] Breaking the Stigma Around Mental Health[00:19:14] Dynamic Well-Being Strategies[00:30:48] The Importance of Communication

On this episode of the Plumm Pod, Georgia Dixon welcomes Natalie Pearce, culture and leadership expert and co-founder of The Future Kind, to discuss how connection serves as a critical business strategy. They explore the evolution of workplace connection post-pandemic, the importance of intentional communication, and how strong team relationships drive business performance.

In this episode of The Plumm Pod, host Asim Amin welcomes Georgia Dixon, founder of Access HR. They delve into the transformative power of online relationships, particularly through platforms like LinkedIn, and how these connections can lead to meaningful offline collaborations. Georgia shares her admiration for Plumm's commitment to making a difference in HR and mental health, emphasising the importance of genuine relationships.   They discuss building a community and creating the leading HR and mental health podcast in the UK, with aspirations for global reach. Asim reflects on the importance of finding the right host, ultimately Georgia as the perfect fit due to her expertise and shared values. Georgia expresses her enthusiasm for breaking down stereotypes in HR and mental health, aiming to foster real conversations that resonate with listeners.   Join Asim and Georgia as they embark on this new chapter, promising to deliver engaging content that challenges the status quo and inspires listeners to think differently about HR and mental health. This episode is just the beginning of an exciting journey—stay tuned for more! Community in HR and mental health   Genuine relationships   Breaking down stereotypes Building a leading podcast   Georgia Dixon is the founder of Access HR, a leading HR consultancy firm focused on providing transformational and sustainable people solutions. With a passion for creating positive workplaces, Georgia is dedicated to empowering employees and fostering a culture of well-being. She has worked with over 500 leaders and teams of over 5,000 employees, helping businesses scale with modern HR strategies. Georgia is an Associate CIPD and holds a Mental Health First Aid certification, demonstrating her commitment to creating inclusive and supportive workplaces.   Georgia Dixon on LinkedIn Access HR Ltd on LinkedIn Access HR’s Website Sign up for Georgia’s Newsletter Work with Georgia and Access HR - Waitlist Access HR Partnerships - Schedule an Appointment  [00:00] Intro   [00:44] Building Relationships Beyond the Screen   [01:44] Transformations in HR and Mental Health Space [05:21] The Birth of a Community-Focused Podcast   [06:01] From Guest to Host: A Full Circle Moment   [07:19] Challenging the Status Quo in HR and Mental Health   [07:44] A Vision for the Future

In this conversation, Plumm and Jennifer Longden discuss the evolution of HR, emphasising the need for resilience and adaptability in the face of constant change. They explore the role of improvisation in business, the importance of active listening, and how organizational culture is shaped by leadership. The discussion also highlights the future of HR, focusing on the significance of data and wellbeing in creating a supportive work environment. In this conversation, Plumm discusses the critical importance of human wellbeing in organizations, emphasizing the need for psychological safety and support for employees. The dialogue transitions into the future of HR, highlighting the role of technology and AI in streamlining processes and allowing HR professionals to focus on people-centric strategies. The conversation also touches on the evolving relationship between HR and unions, the impact of generational changes on workplace culture, and the importance of finding joy and advocating for oneself in the workplace.

In this conversation, Amy discusses the complexities of creating an open culture in the workplace, especially in the context of post-COVID changes. She emphasizes the importance of navigating change management, fostering work-life balance, and prioritizing employee wellbeing. The dialogue highlights the need for open communication, curiosity over blame, and the significance of leadership in creating a supportive environment. Amy shares insights on how organizations can better support employees during transitions and the value of simplifying complex dynamics in the workplace. In this conversation, the importance of leadership in promoting wellbeing services is emphasized, highlighting that the success of such initiatives relies heavily on the commitment of HR and leadership teams. The integration of HR and wellbeing platforms is discussed, showcasing how a consolidated approach can enhance employee engagement. The conversation also addresses the stigma surrounding mental health and the need for convenient access to support services. The necessity of advocating for wellbeing budgets in organizations, especially during challenging times, is underscored. Additionally, the discussion touches on the aftermath of COVID-19 and its impact on mental health, emphasizing the need for organizations to create environments where employees can thrive. Finally, the power of gratitude and reflection is highlighted as a tool for personal growth and resilience

In this conversation, Plumm and Laura Miller discuss the critical role of leadership buy-in in implementing effective workplace wellbeing strategies. They explore the challenges faced by HR professionals, including burnout and the need for self-care, while emphasizing the importance of data-driven decision-making in HR. The discussion also touches on the evolution of mental health conversations in the workplace, the impact of technology, and practical steps organizations can take to foster a culture of wellbeing. Laura shares insights on how small initiatives can lead to significant improvements in employee engagement and overall workplace culture. This conversation delves into the importance of mental health and wellbeing initiatives in the workplace, emphasizing the need for diversity, inclusion, and individualized approaches. The discussion highlights the role of HR in fostering a supportive environment, the significance of open communication, and actionable steps organizations can take to enhance their wellbeing programs. The speakers share insights on normalizing mental health conversations and the impact of effective leadership on employee wellbeing.