AI Outcomes

Most boardrooms are buying AI like they're buying a grand piano and announcing they've got a concert hall. They've skipped the hard part: humans don't decide logically–they decide cognitively.In Episode 45 of the AI Outcomes Podcast, Ben Drakes is joined by Virginia (Gini) Holden–the show's first cognitive strategist–to unpack what most AI strategy gets wrong. Our brains are not logical processing units. They're archeological artifacts: predictive engines layered with millions of years of heuristics, group-value programs and tacit knowledge that no AI is trained to handle.Gini explains why "AI compresses and routes information; humans assign meaning and consequence" is the only AI strategy that actually works in the enterprise and what happens when leaders forget it.What you'll learn:- Why your team hides best practice from each other (and how AI breaks the internal-competition trap)- The customer service call AI couldn't make — "I can't get my mom out of bed" and why tacit knowledge still wins- Cognitive heuristics like "thick is strong" and "group value" — the invisible programs running every decision in your business- Why AI is "a 4-year-old with the biggest library in the world" — and where that breaks down- How to train internal AI on tacit knowledge, cultural memory, and the way humans actually expect information to be surfaced- The four measurable wins of AI augmentation in customer services: shorter calls, more calls, faster mean time to fix, higher CSAT- Why AI written outreach gets a 0.2% response rate — and the limbic + AI combination that actually worksChapters:00:00  Cold open: "Buying AI is like buying a grand piano"00:38  What is a cognitive strategist?02:54  Why humans don't decide logically04:40  Your brain as a predictive engine05:30  Cognitive heuristics: "thick is strong"07:33  Why teams hide best practice (the group-value heuristic)15:08  Case study: the customer service call AI couldn't make20:10  The thesis: AI compresses, humans decide21:22  The four measurable wins of AI augmentation30:54  When AI lies: Ben's Claude flight-booking story39:45  Tacit knowledge, cultural memory & what AI can't learn41:05  Strategic AI vs tactical AI44:37  Limbic + AI: the winning combination49:15  Where to find Gini— Connect with Virginia (Gini) Holden —LinkedIn: https://www.linkedin.com/in/virginia-holden/Email: [email protected]— About the AI Outcomes Podcast —Hosted by Ben Drakes. Conversations with the founders, leaders and thinkers shaping how AI actually creates value in the enterprise. Subscribe so you never miss an episode.#AIOutcomes #CognitiveStrategy #AIStrategy #HumanInTheLoop #AIInBusiness #EnterpriseAI #DecisionMaking #AIAdoption #FutureOfWork #LimbicAI #Leadership #AIPodcast

In this episode of the AI Outcomes Podcast, Rob LoCascio — founder and CEO of URAI and the man who invented live chat on websites in 1997 — shares his contrarian vision for the future of AI.After running LivePerson for 28 years, taking it public, scaling to 3,000 employees and over half a billion in revenue, and landing the #1 spot on Fast Company’s 2022 AI companies list (ahead of OpenAI), Rob walked away from enterprise SaaS to build something different.He’s on a mission to put humans first with personal AI avatars (Human Life Models) that clone your voice, stories, expertise, and decision-making style — giving you massive leverage while keeping your data private and under your control.Rob explains why giant LLMs trained on everyone’s data without consent aren’t the endgame. Instead, URAI creates individual AIs that augment you, not replace you — from writing sales emails and pitch decks in your exact tone to doctors reviewing X-rays or accountants analyzing P&L statements in real time.You’ll discover:✅ How to build and monetize your own AI twin✅ Why data ownership matters more than ever✅ Multimodal AI that goes far beyond the chat window (voice, video, thoughts)✅ The emotional trust factor when you literally talk to yourselfWhether you’re a founder, sales leader, doctor, accountant, or knowledge worker, this conversation shows how to turn your expertise into scalable leverage in the age of AI.Timestamps:0:00 – Intro & Rob LoCascio’s LivePerson legacy2:45 – Why he left SaaS to build URAI6:30 – Big LLMs vs. Individual Human-First AI12:15 – The Human Life Model explained17:40 – How URAI clones your voice, knowledge & stories23:00 – Real use cases: sales coaching, medicine, accounting28:50 – Data ownership & why you must control your AI33:10 – Multimodal power: voice, video, thoughts & beyond chat38:45 – Talking to your own AI (emotional trust & support)43:20 – Entrepreneur mindset: never quit + discernment47:00 – Closing & how to join the URAI waitlistBuild your AI twin today → https://www.uare.ai/Mention “AI Outcomes Podcast” when you sign up and Rob will move you to the front of the waitlist.Connect with Rob: https://www.linkedin.com/in/rlocascio/If you enjoyed this conversation, hit LIKE, SUBSCRIBE, and turn on notifications — new AI strategy episodes drop every week.Available on:Apple Podcasts | Spotify | Buzzsprout | Google Podcasts#PersonalAI #AIAvatar #BuildYourAITwin #HumanFirstAI #URAI #RobLoCascio #AIDataOwnership #AIClones #FutureOfAI #SalesAI #AIForEntrepreneurs #HumanLifeModel #AIVoice #MultimodalAI #AIaugmentation #ConversationalAI

Jensen Huang just dropped a 2hr 20min GTC keynote and we've cut it down to what actually matters for enterprise. Ben is joined by Thomas Odenwald (Silicon Valley-based enterprise AI strategist) to react to the biggest moments: Vera Rubin as an AI factory (not just a chip), why every SaaS company is about to become an AgaaS company, OpenClaw's explosive rise as the fastest-growing open source project in history, and what NeMo Claw means for enterprise security.If you're selling into, buying, or building enterprise IT — this one's essential viewing.00:00 Introduction02:06 Vera Rubin: Jensen's Keynote Clip08:03 Breaking Down Vera Rubin17:02 CUDA, Structured Data & Enterprise Stack17:54 Open Claw: Jensen's Keynote Clip19:40 Open Claw Reaction & Analysis30:08 Enterprise IT & the AaaS Shift34:12 NeMo Claw: Enterprise Security for Agents40:09 NVIDIA Open Models43:26 Final Thoughts#NVIDIA #GTC2025 #JensenHuang #OpenClaw #EnterpriseAI #AIAgents #ArtificialIntelligence #VeraRubin #AIOutcomesPodcast #NeMoClaw #SalesTraining #AIStrategy #AaaS #Inference #LLM #AIFactory #EnterpriseTech #BenDrakes #AILeadership #FutureOfWork

The world's biggest banks and tech companies are mandating AI adoption across their workforces. JPMorgan, Goldman Sachs, BNY Mellon and Meta are all reporting hard numbers. And Block just showed us what can happen next — 40% of the workforce gone, dressed up as an AI transformation.This episode covers the stories that aren't making the mainstream AI headlines. Real companies. Real outcomes. Real numbers.In this episode:00:00 AI Layoffs Wave — setting the scene01:39 Block ⚡ — Jack Dorsey cuts 40% of staff and calls it AI. But is it AI-washing?04:37 AI Washing and Worker Reality07:02 📉 US, UK & Eurozone jobs reports — growth and jobs are starting to decouple07:56 JPMorgan Chase 📊 — 6% more accounts per employee, fraud costs down 11%12:45 BNY Mellon 🏦 — $550 million in savings, every single employee now on AI18:14 Goldman Sachs 🤖 — AI software engineer deployed across 12,000 developers21:37 Meta 📋 — first major company to tie performance reviews directly to AI usage25:07 IRS 🏛️ — tax court case time cut from 10 days to 30 minutes27:20 What It Means for 2026Website:🎓 Ben Drakes University: bendrakes.com🐦 Follow Ben on X: https://x.com/ben_drakes💼 Connect with Ben on LinkedIn: https://www.linkedin.com/in/ben-drakes/SOURCES:Block / Guardian: https://www.theguardian.comJPMorgan Chase: https://www.crowdfundinsider.com/2026/02/264113-jamie-dimon-says-ai-is-actively-transforming-jpmorgan-chases-workforce/BNY Mellon Earnings: https://www.fool.com/earnings/call-transcripts/2026/01/15/bny-mellon-bk-q4-2025-earnings-call-transcript/BNY Mellon CNBC: https://www.cnbc.com/2026/02/09/digital-employees-ai-bootcamps-americas-oldest-bank-spends-billions-on-tech.htmlGoldman Sachs / Devin: https://www.financialcontent.comMeta: https://bloomberg.comIRS: https://diginomica.comJack Dorsey Wired Interview: https://www.wired.com/story/jack-dorsey-explains-block-layoffs/US Jobs Report: https://www.bls.gov/news.release/empsit.nr0.htmUK Jobs Report: https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/bulletins/uklabourmarket/february2026Eurozone Jobs Report: https://ec.europa.eu/eurostat/web/products-euro-indicators/w/3-04032026-ap#AIOutcomes #ArtificialIntelligence #EnterpriseAI #FutureOfWork #AIJobs #BlockJackDorsey #JPMorganChase #BNYMellon #GoldmanSachs #Meta #AITransformation #AIAdoption #JobsReport #Productivity #AIStrategy #BenDrakes

Join Ben Drakes and Thomas Odenwald (Tech Exec ex-HPE, ex-SAP, Advisor & Podcaster) for a no-BS breakdown of the biggest Musk empire story in 2026: SpaceX's acquisition of xAI (creating the $1.25T+ XAIX entity) and what it means for Tesla shareholders.As a Tesla investor, Ben shares real opportunities–Robotaxi rollout, Optimus humanoid robots, energy storage synergies–alongside serious concerns: rumoured reverse merger risks, SpaceX's defence-contractor realities (Starlink in conflicts), and Elon's hard pivot to Moon Base Alpha as priority #1 for satellite factories and orbital data centres.From Tesla's manufacturing edge over competitors to founder-operator lessons (Elon vs. Jensen Huang), this is essential listening for anyone tracking Tesla, SpaceX, xAI, or AI investment outcomes.00:00 Musk Mega Merger Tease01:24 Epstein Files and Accountability03:14 AI Debt Crisis Pitch04:20 Sponsor Break and Return05:06 SpaceX XAI Tesla Entanglement08:29 Investor Ethics and Defense Concerns12:10 Space Data Centers Reality Check14:12 Moon Base Alpha Debate17:00 Robots Robo Taxis and Timelines20:41 Innovation Versus National Debt22:54 UBI and Global AI Divide25:48 AI Market Wars and Profitability27:09 Founder Operators and Team Execution29:43 Wrap Up and Next Topics31:13 Final Sponsor Outro#Tesla #SpaceX #xaio  #ElonMusk #MoonBaseAlpha #OrbitalDataCenters #TeslaMerger #AI #ThomasOdenwald #aioutcomespodcast 

In this solo episode of the AI Outcomes Podcast (EP 40), I share my unfiltered journey with OpenClaw – the viral open-source autonomous AI agent that's completely changed how I work.This isn't just another chatbot. OpenClaw is proactive, has PhD-level memory, knows my business inside out, and actually takes action: monitoring emails, managing my calendar, handling to-do lists, researching ideas, and even running weekly "team meetings" with me.As a non-dev, it took me 15-20 hours of Terminal hell to set it up safely on a remote server (Hetzner, €3.80/month). I cover the security nightmares (prompt injection, anyone?), how I mitigated them, choosing Claude Sonnet as its brain, connecting via Telegram (my bot is named "Bot Botter"), and the mind-blowing results.I also discuss the bigger picture: Claude Coworker, the SaaS apocalypse, and why this is the future of agentic AI.If you're excited (and a little terrified) about truly autonomous AI assistants, this episode is for you.TIMESTAMPS:00:00 – Welcome to Episode 40: The AI Game Changer02:10 – What is OpenClaw? (Not your average AI)06:45 – Creator Peter Steinberger & the lobster origin story11:20 – Why regular LLMs feel frustrating15:30 – The security wake-up call (prompt injection explained)21:45 – My safe setup: Remote server solution28:10 – Picking the AI brain (Claude Sonnet + token costs)34:50 – Setting up communication: Telegram + naming my bot41:20 – Training the bot & first proactive wins48:10 – Email & calendar monitoring that actually works55:40 – Tactical vs. Strategic tasks + research via Brave1:03:20 – Weekly team meetings with my AI (agenda included!)1:11:50 – Recent AI agent explosion (Claude Cowork, Purify, Wealth AI)1:19:30 – Final thoughts: Scary, exciting, and worth it?RESOURCES:• OpenClaw (official): https://openclaw.ai/• GitHub: https://github.com/openclaw/openclaw• All episodes + newsletter signup: https://bendrakes.com/ai-outcomesStarting the AI Outcomes Newsletter soon – sign up at bendrakes.com to get weekly AI insights straight to your inbox (my bot will probably handle the signups!).Leave a comment: Would YOU set up OpenClaw? What's your biggest fear/excitement?Subscribe & hit the bell for more real-world AI adoption stories. Thanks for 32K+ subs and the download spike!#OpenClaw #AIAgent #AutonomousAI

Sales tools have promised magic bullets for years, but are they actually helping sellers close deals, or just creating more noise? In this episode, I sit down with Nathan Hulcoop, CRO at NedTech and Helm AI, to discuss why most AI sales tools get it wrong and what genuinely moves the needle.We dig into why activity metrics have become vanity measures, the critical difference between automation and augmentation, and how AI should reduce cognitive overload rather than replace human judgment. Nathan shares insights from building Helm, an AI workforce platform designed specifically for SMEs who need amplification, not replacement.If you're tired of tools that make you busier without making you better, this conversation is for you.Chapters:0:00 - Introduction and catching up with Nathan1:45 - The landscape of sales tools: more noise than value?4:12 - Why activity-based tools miss the point6:30 - AI should augment outcomes, not just increase busyness8:45 - People buy from people they trust and respect10:20 - What AI gets wrong about sales: judgment and trust13:15 - How Helm AI approaches workflow automation differently16:40 - The Founding 50: building with SME founders19:30 - Email marketing and social media automation challenges24:00 - The hidden costs of multi-platform social media28:15 - Where NedTech and Helm are heading in 202631:00 - How to connect with Nathan and Helm AIConnect with Nathan Hulcoop here:LinkedIn: https://www.linkedin.com/in/nathanhulcoop/Helm AI: https://wearehelm.ai/Connect with me:🎓 Sales training and courses: https://bendrakes.com💼 AI Catalyst consulting: https://bendrakes.com/ai-catalyst🎧 Use code SAVE20 for 20% off any training#AIinSales #SalesTools #B2BSales #AIOutcomes #SalesTraining #SME #StartupSales

In this powerhouse episode of the AI Outcomes Podcast, host Ben Drakes sits down with Rickard Hansson, CEO and Co-Founder of Weavy, to explore the biggest shift in software development today: AI-powered coding tools. We dive deep into Claude Code vs Lovable—comparing capabilities, speed, cost savings, and real-world enterprise impact. Discover how developers are building apps faster, distributing micro-SaaS products, and navigating token economics in 2026.Whether you're a developer, CTO, or business leader adopting AI tools, this episode delivers practical insights on productivity gains, community reactions, and the future of coding jobs.Timestamps:00:00 Introduction - AI Coding and Enterprise Applications07:14 Ad Break - Ben Drakes Training08:17 Claude Code vs Lovable - Developer Perspective13:42 Building Apps Fast - Real World Examples18:23 Distribution and Micro SaaS23:29 Cost Analysis - Token Usage and Savings27:58 Developer Community Response30:59 Impact on Jobs and Consulting33:35 Outro - Ben Drakes PromotionConnect on LinkedIn:Ben Drakes: https://www.linkedin.com/in/ben-drakesRickard Hansson: https://www.linkedin.com/in/rickardhExplore more:https://www.gainable.dev/https://www.bendrakes.com/Available on YouTube, Apple Podcasts, Spotify, and Buzzsprout. Subscribe now and turn on notifications!#ClaudeVsLovable #AICoding #AIExplosion #EnterpriseAI #LovableAI #ClaudeAI #DeveloperTools #MicroSaaS #AIPodcast #AIOutcomes #BenDrakes #RickardHansson #Weavy

In Episode 37, host Ben examines the AI bubble debate with tech executive Thomas Odenwald (HPE, Orbit Fab, SAP). They recap Star Cloud's orbital Nvidia H100 launch, discussing space data centers' challenges like heat dissipation, jurisdiction, and launch costs.The core focus: Is AI in a bubble? They analyze inflated valuations, massive capex (e.g., Sam Altman's gigawatt plans), circular investments (Oracle-OpenAI-Nvidia), ROI hurdles, the shift to inference, OpenAI's $12B losses, open source rises (DeepSeek), quantum computing threats, AI layoffs (Salesforce's 10K cuts), and job market advice—upskill in AI to adapt.Essential for tech leaders and investors eyeing 2026 shifts in robotics, autonomy, and beyond.Chapters:00:00 Introduction to the AI Bubble Discussion00:10 Recap of Last Week's Episode with Philip Johnston01:39 Star Cloud's Orbital Data Centers03:39 Challenges of Space-Based Data Centers06:01 Heat Dissipation in Space09:14 Jurisdiction and Security Concerns11:15 Commercial Viability and Launch Costs16:32 The AI Bubble Debate23:07 Understanding Productivity Metrics23:44 Challenges in Measuring AI ROI24:50 AI Adoption in Commercial Sectors25:32 Investment Concerns in AI26:35 Inference: The Future of AI27:32 Market Reactions and Financial Engineering29:46 Oracle's Strategic Overextension32:13 OpenAI's Financial Struggles33:43 The Role of Open Source in AI34:47 The Future of AI and Quantum Computing36:38 Impact of AI on Job Market39:35 Preparing for an AI-Driven FutureSubscribe for weekly tech insights on YouTube, Apple Podcasts, Spotify, and Buzzsprout. Like, comment on the AI bubble, and share. For sponsorships or Google Ads tips, visit our site.#AIBubble #OrbitalDataCenters #AIFuture #TechInvestments #InferenceAI #QuantumComputing #AIJobs #StarCloud #OpenAI #Nvidia #PodcastEpisode #TechPodcast #BusinessTech #AIEthics #FutureOfWork

The first data-center-grade  @NVIDIA H100 just spoke from orbit (and Elon Musk FOMO’d in with a retweet). This is the exclusive first interview with  @starcloud-inc co-founder & CEO Philip Johnston, recorded hours before today’s press release.Philip reveals:- Gemini’s first words + Shakespeare LLM live from orbit- Submerging the H100 motherboard in phase-change wax- Radiation testing at Brookhaven particle accelerator- Exact roadmap to 40 MW orbital data centers- Why “we’re basically a radiator company in space”#AISpeaksFromSpace #GreetingsEarthlings #Starcloud #ElonMusk #OrbitalAI #H100inSpace #DataCentersInSpace #Breaking

Cold, prospecting emails are dead (this is good news btw!).The reps crushing quota right now are using real human video supercharged by AI to get replies when everything else gets ignored.Sati Hillyer, Founder & CEO of OneMob, joins Ben for a no-BS breakdown of exactly how he’s helped thousands of sellers dominate prospecting–and how AI is now making it 10x faster and more effective.In this episode you’ll learn:00:00 Introduction and Background01:29 The Evolution of Video Prospecting04:46 Challenges and Overcoming Barriers06:52 Building Trust in Prospecting15:11 Leveraging AI in Sales20:04 AI Solutions for Teleprompter and Background Issues20:32 AI Enhancements in Audio and Video Recording21:01 Challenges and Responses to AI in Enterprises22:21 Humanising Sales in the Age of AI23:42 Leveraging AI for Efficient Sales Processes27:23 AI Agents for Content and Customer Interaction31:57 The Future of AI in Sales and Prospecting34:14 Conclusion and Final Thoughts🔗 LINKS→ Start free with OneMob: https://www.onemob.com→ Build your AI sales clone (YouNMe): https://younme.ai→ Connect with Sati on LinkedIn: https://www.linkedin.com/in/satihillyer/#AISales #VideoProspecting #B2BSales #SalesTips #RevenueGrowth #SalesEnablement #OneMob #FutureOfSales #SalesProspecting

In this episode, I cover Starcloud's groundbreaking launch of the first NVIDIA H100 GPU into orbit, exploring how space-based data centers could solve AI's massive energy crisis. From heat dissipation innovations to real-world use cases like battlefield monitoring and shipping lane analytics, we break down the challenges, advantages, and future prospects. Plus, insights from industry titans Jeff Bezos and Elon Musk on gigawatt-scale orbital clusters and AI scaling in space.Whether you're in tech, business, or just fascinated by the final frontier, this solo deep-dive uncovers why AI is heading off-planet—and what it means for sustainability and compute power.Timestamps:00:00 Introduction to Star Cloud's Satellite Launch02:03 Challenges and Advantages of Space-Based Data Centers03:53 Energy and Environmental Considerations05:29 Use Cases and Business Outcomes09:17 Technological Innovations and Future Prospects17:14 Industry Insights from Elon Musk and Jeff Bezos19:59 Conclusion and Final Thoughts🔗 Resources:Starcloud Official Website: https://www.starcloud.com/Philip Johnston (Starcloud CEO) LinkedIn: https://www.linkedin.com/in/philipjohnst0nSubscribe for more episodes on AI frontiers, space tech, and business innovation—available on Apple Podcasts, Spotify, and Buzzsprout. Like, comment your thoughts on orbital AI below, and hit the bell for notifications! What excites you most about data centers in space?#SpaceDataCenters #OrbitalAI #StarcloudLaunch #NVIDIAinSpace #BezosPredictions #MuskAI #AIScaling #SpaceTech #DataCentersFuture #PodcastTech

In Episode 34, Sean Williams (Founder & CEO of AutoGenAI) pulls back the curtain on how specialist AI is transforming the RFP and bid management world.You’ll discover:00:00 Introduction & the $50M+ RFP problem most teams still lose00:50 Sean’s career journey – from proposal writer to AI founder01:47 Discovering LLMs in 2022… and launching BEFORE ChatGPT02:56 Why ChatGPT and generic AI fail miserably at bids & proposals03:48 The hidden pain points in enterprise proposal writing05:41 Building AutoGenAI – specialist linguistic engineering meets defense-grade security07:23 The untold truth about prompt engineering that actually wins deals10:57 The exact end-to-end workflow top teams now use (step-by-step breakdown)16:43 Real results: 42 chaotic SharePoint sites → instant compliant answers30:01 Final thoughts + how to get started todayIf you’re a bid manager, proposal professional, sales leader, or anyone responsible for winning high-stakes contracts, this episode is pure gold.🔗 Try AutoGenAI free → https://www.autogenai.com📩 Connect with Sean on LinkedIn → https://www.linkedin.com/in/seanwilliams-autogenai/📅 Book a 15-min demo → https://www.autogenai.com/demo#RFP #ProposalWriting #BidManagement #AIforSales #WinMoreDeals #SalesAI #GovernmentContracts #EnterpriseSales

Just one hyperscaler outage can erase revenue and trust overnight-let alone two. Episode 32 analyses the October-November 2025 AWS and Azure failures—15-hour DNS crashes, thermal shutdowns, and worldwide fallout—then arms business owners with proven risk mitigation strategies to strengthen resilience now.🔥 Chapters00:00 Introduction & Overview00:38 AWS and Azure Outages: What Happened01:29 Personal Experiences & Immediate Impacts02:00 Technical Causes: DNS and Change Management03:03 Major Brands and Services Affected04:10 Ripple Effects and Global Impact05:10 Financial Impact and Insurance06:21 True Costs: Business Losses & Customer Behavior07:08 Critical Systems & Mitigation in Healthcare07:48 Cloud vs. On-Premise: Is There a Solution?08:34 Multi-Region, Multi-Cloud, and Cost Calculations09:47 Market Share: The Three Major Hyperscalers10:36 What Should Businesses Do?11:16 Solutions, Recommendations, and Chaos Drills12:32 Service Level Agreements & Business Strategy13:50 Outage Statistics & Trends15:24 Final Thoughts, Takeaways & Outro🔗 LinkedIn:Ben: https://www.linkedin.com/in/ben-drakes/Thomas: https://www.linkedin.com/in/thomasodenwald/🌐 AI Catalyst: https://www.bendrakes.com/ai-catalyst#CloudOutage #BusinessContinuity #RiskMitigation #MultiCloudStrategy #AWSOutage #AzureDown #ChaosEngineering #ITResilience #DowntimePrevention #SLA #DisasterRecovery #CloudCostOptimization #TechForCEOs #BusinessRisk

Will AI take your job—or just the worst parts of it? In this episode, Ben is joined by Alan Back (30 years in sales leadership across public sector, cloud and PE-backed businesses) to unpack what AI really means for jobs, skills, and the future of work. We cut through the doom to look at where automation actually lands, where augmentation is winning, and how to stay on the right side of the change.What we cover:• World Economic Forum jobs outlook: displacement vs creation• Goldman Sachs’ productivity thesis—what “affected” jobs really means• Forbes on retraining reality (early careers vs 30-year veterans)• Klarna’s customer service experiment—when humans come back into the loop• Big Tech signals: job cuts vs massive AI investment & reskilling• Stanford’s “green-light” tasks: where workers want AI agents• Practical playbook: reposition, reskill, and focus on high-value workChapters:00:00 Introduction and Setting the Scene00:35 Guest Introduction: Alan’s Background01:28 Agenda Overview: AI and Job Market02:39 World Economic Forum Jobs Report07:39 Goldman Sachs on AI’s Impact11:54 Forbes Insights on Job Displacement18:29 Klarna’s AI and Customer Service Experiment20:53 AI’s Impact on Customer Service21:35 Job Cuts and AI Investments22:15 Big Tech’s AI Commitments23:26 The Growing Demand for AI Skills24:40 The Future of Work with AI31:45 Trust and Resistance to AI35:12 Embracing AI for High-Value Work41:09 Adapting to the New World of Work#AIJobs #FutureOfWork #ArtificialIntelligence #Automation #Augmentation #AICareers #Reskilling #Upskilling #CustomerService #AIAgents #Productivity #Workforce #TechTrends #AIEconomy #AIOutcomesPodcast

In this episode of the AI Outcomes Podcast, Ben Drakes is joined by Matt Armstrong-Barnes, Group AI Practice Director at Servita and former CTO for AI at HPE. Matt breaks down what real enterprise AI adoption looks like—from strategy and governance to compliance and ethical considerations.00:00 Introduction and Catch-Up00:24 Guest Introduction: Matt Armstrong00:38 Matt's Background and Experience03:53 AI and Generative AI: Definitions and Misconceptions07:08 Foundational Steps for AI Success11:48 Challenges and Solutions in AI Deployment18:42 Understanding RAG and AI Strategies23:00 Introduction to AI Compliance Challenges23:49 Navigating the Evolving Compliance Landscape26:55 Building and Deploying AI Models30:30 The Importance of AI Governance and Teams35:53 Leadership and Organisational Strategies for AI40:50 Addressing AI Job Displacement Fears44:03 Conclusion and Final ThoughtsIf you’re a business owner, leader, or stakeholder planning your AI journey, this conversation gives you a practical roadmap for success.Connect with Matt: https://www.linkedin.com/in/mattarmstrongbarnes/Servita website: https://servita.com/#AIAdoption #AIOutcomesPodcast #MattArmstrongBarnes #EnterpriseAI #AICatalyst #AIGovernance #AICompliance #AIBusinessStrategy #RAG #AIDeployment #AILeadership #ArtificialIntelligence #BusinessTransformation

MIT reports 95% of enterprise AI pilots fail. Why? In this episode of AI Outcomes, Rickard Hansson (CEO of Weavy) returns to unpack the real reasons so many AI initiatives crash and burn—and what to do instead.We break down MIT’s State of AI in Business 2025 report and explore what’s going wrong in enterprise POCs: lack of integration, poor workflows, unclear outcomes, and vendors over-promising on “magic” AI agents.Rickard also shares how he built a community intelligence tool in under 14 hours using vibe coding and retrieval-augmented generation (RAG). It’s a live case study in getting AI right—from problem framing to workflow fit.Chapters:00:00 Introduction02:02 Building a Community Intelligence Tool12:41 MIT Report Deep Dive17:46 Why POCs Fail (and How to Fix Them)26:24 Real-World Example: Sarah in HR28:24 The Right Way to Use RAG38:54 AI vs. Human Tasks39:59 What Executives Want From AI50:56 Final ThoughtsIf you’re tired of AI hype and want to hear what actually works—this episode is for you.Connect with Rickard: https://www.linkedin.com/in/rickardh/#AIOutcomes #EnterpriseAI #RickardHansson #GenerativeAI #AIAgents #RAG #AIWorkflow #AIFails #MITAIReport #ProofOfConcept #DigitalTransformation #TechLeadership #AIPodcast #VibeCoding #BusinessAI

Welcoming back Thomas Odenwald to the AI Outcomes podcast! In this episode, we cover the breakneck pace of AI development across the globe—including billion-dollar deals, infrastructure arms races, and enterprise breakthroughs. From OpenAI’s $300B Oracle deal to NVIDIA’s 10-gigawatt AI datacenter push, we explore the money, the muscle, and the emerging power struggles. We discuss Meta’s latest smart glasses, Google’s Gemini 2.5 outperforming humans in coding, and what ChatGPT-5 means for the enterprise.We also dig into Europe’s position—with SAP focusing on AI inference, the EU AI Act backlash, and promising innovation in healthcare and public-good AI from Switzerland and the UK. And we finish on a shock: China has now overtaken the US in AI model downloads.00:00 Welcome Back & Introduction00:51 The Pace of AI Development01:25 US-UK Tech Prosperity Deal06:22 OpenAI-Oracle $300 Billion Deal09:46 NVIDIA's Massive Investments11:26 NVIDIA's $100 Billion OpenAI Partnership13:43 Meta's Smart Glasses Launch17:30 Where AI Gets Its Training Data23:04 ChatGPT-5 Release & Reception26:54 Elon Musk's Colossus 2 & Grok Updates28:08 Google Gemini 2.5 & AI Programming34:36 OpenAI Usage Data & Enterprise Challenges37:27 Deterministic AI: The Enterprise Breakthrough39:39 Europe's AI Strategy & EU AI Act42:02 SAP's Focus on AI Inference47:03 European AI Innovation in Healthcare50:05 China Overtakes US in AI Model Downloads52:17 Closing Thoughts & Wrap-UpConnect with Thomas Odenwald: https://www.linkedin.com/in/thomasodenwald/#AIOutcomes #NVIDIA #OpenAI #MetaAI #GoogleGemini #ElonMusk #ChatGPT5 #AIInference #SAP #EUAIAct #TechProsperityDeal #ArtificialIntelligence #AIInnovation #LLMs #GrokAI #Gemini25 #AIEnterprise #ChinaAI #AIPodcast #BusinessAI #RedwoodCity #UKAI #AIArmsRace

In this episode of the AI Outcomes Podcast, we dive into Part 2 of our special series on how B2B sellers, consultants, and pre-sales professionals can effectively engage customers around AI adoption. If you missed Part 1, make sure to check it out first—it lays the foundation by showing why AI is not just a technology project but a full-scale business transformation program.00:00 Introduction and Welcome00:25 Recap of Part One01:47 Step 1: Anchor on Business Outcomes06:16 Step 2: Map Stakeholders and Governance09:51 Step 3: Start Small, Prove Value, Then Scale12:26 Step 4: Position Yourself in the Ecosystem#AIOutcomesPodcast #B2BSales #SalesStrategy #AIforBusiness #DigitalTransformation #EnterpriseAI #SalesConsulting #AIsales #BusinessOutcomes #FutureOfSales #ArtificialIntelligence #CustomerEngagement #SalesEnablement #AIAdoption

In Part 1 of this special two-part episode of the AI Outcomes Podcast, Ben Drakes shares practical advice for technology sellers, consultants, and pre-sales specialists looking to engage customers adopting AI at scale.00:00 Introduction & Purpose of the Episode01:50 Why AI Adoption is Not a Technology Project03:41 Real Customer Example: Business Transformation with AI05:34 Key Lesson: AI is a Business Transformation Program06:50 Vision: Making Employees 30% Better with AI08:48 Addressing Job Cuts & Media Narratives10:54 Building an AI Policy and Governance Framework12:04 CEO-Led AI Initiatives & Team Building13:24 The Role of AI Guardians and Cross-Functional Teams14:44 Communication & Overcoming Resistance16:12 Tracking Adoption and Celebrating Discoveries17:38 The Importance of CEO Engagement19:15 How Technology Partners Can Get Involved20:57 Researching Customer Business Outcomes22:06 Researching Customer AI Initiatives & Stakeholders23:14 Action Steps & Preparing for Part 224:22 Closing Remarks & Next Episode Teaser#AIOutcomes #TechSales #BusinessTransformation #AIinBusiness #AIStrategy #EnterpriseAI #B2BSales #AIforSales #AIGovernance #SalesConsulting #DigitalTransformation

Alexis Coticchia and Chris Platt from the HPE Healthcare team join me to break down the real-world AI revolution transforming patient care. We move beyond the hype to explore critical use cases—from remote patient monitoring and preventing hospital readmissions to accelerating genomic sequencing and solving healthcare's massive data challenge. They detail HPE's partnership with NVIDIA to provide turnkey AI solutions and outline the three key stakeholders essential for any successful healthcare AI implementation. This is a must-listen for anyone in health tech, IT leadership, or healthcare administration looking to understand how AI is driving tangible outcomes right now.Chapters:00:00 Introduction and Overview of Healthcare AI02:13 AI in Healthcare: Key Focus Areas and Outcomes03:42 Healthcare Industry Challenges and Complexity05:41 Four Categories of Healthcare Technology Application08:44 Patient Outcomes and Real-World Use Cases12:14 Data Points and AI-Driven Healthcare Insights29:42 HPE's Technology Solutions and Partnership with NVIDIA39:15 Keys to Successful AI Implementation46:32 The Evolution of Healthcare Sales and Future Outlook51:35 Closing and Community ResourcesConnect with Alexis and Chris:Alexis:   / alexis-coticchia-873a1617a  Chris:   / chris-platt-7831725  LinkedIn Group:   / 14677018  #AIHealthcare #HealthTech #HPE #NVIDIA #ArtificialIntelligence #PatientOutcomes #DigitalTransformation #HealthcareIT #AIRevolution #HealthcareInnova

Ep24 Alexandra Mousavizadeh, is Co-CEO of Evident Insights and she reveals which financial institutions are winning with AI – and who's at risk of being left behind. I really enjoyed this conversation and learned so much from Alexandra. It's critical to understand how banking and insurance companies are adopting AI as they front run other market verticals. I have found no comparable research to Evident Insights' AI Index: https://evidentinsights.com/Discover:* Exclusive benchmarks: How banks and insurers really stack up* ROI proof points: AI use cases delivering 3X+ returns* Compliance tightrope: Balancing innovation with global regulations * Quantum computing's unexpected role in finance's future CHAPTERS:00:00 – Intro & Evident's Mission02:32 – Mapping AI Adoption in Finance07:14 – The 4 Pillars of AI Success13:04 – ROI: Real AI Wins in Banking19:42 – Generative AI vs. Traditional AI27:09 – The Growing AI Divide33:21 – Governance & Time-to-Value37:29 – Regulation's Make-or-Break Role43:30 – Quantum Computing's Future Impact53:50 – Regional Battles for AI Talent58:10 – Final TakeawaysConnect with Alexandra onLinkedIn: https://www.linkedin.com/in/alexandra-mousavizadeh/Evident's AI Benchmarks: https://evidentinsights.com/#ai  #AIinFinance #BankingInnovation #AIBenchmarking #FinTech #FutureOfBanking #QuantumComputing #RegTech #AILeaders

Bill Blain is a market strategist, author and regular contributor to the BBC with over 40 years of experience in investment banking and alternative markets, covering everything from sovereign debt to renewable energy. He writes daily on his blog, Morning Porridge, offering insights on markets, politics, and the future of finance. You can find more about Bill here: https://morningporridge.com/about/In this conversation, we explore AI’s impact on jobs, the economy, and society—from the ‘Barista Problem’ to NHS funding, sovereign debt, and the future of energy and quantum computing.Connect with Bill on LinkedIn: https://www.linkedin.com/in/bill-blain-05411932/#ai  #Economy#Jobs#Healthcare#BondMarkets#BillBlain#MorningPorridge

In this episode of the AI Outcomes podcast, we unpack the most important AI news stories from across tech, business, ethics, and society. From Tesla’s Robo Taxi announcement and AI-generated NBA ads to Microsoft’s on-device language models, Walmart’s AI transformation, and even the Pope’s views on AI ethics, this episode covers it all—fast, focused, and with business outcomes in mind.Chapters00:00 – Introduction and Overview01:01 – AI in Marketing: NBA Finals Commercial04:29 – Microsoft’s Small Language Model for On-Device Use08:54 – Y Combinator’s Vision: AI Will Write the Code, Humans Will Guide Outcomes13:32 – Powering AI: Data Centers and Energy Consumption19:57 – Tesla’s Robo Taxi Launch Announcement26:59 – The Future of Autonomous Vehicles28:15 – Elon Musk: Financial Strains & Ethical Questions33:01 – AI Copyright Lawsuits (New York Times, OpenAI, Meta)36:37 – Walmart’s New AI Innovations in Retail39:17 – HPE’s Strategy: AI, Cloud, and Customer Outcomes42:49 – AI’s Dark Side: Self-Preservation & Existential Risks46:01 – The Pope Weighs In: Ethics and Responsible AI48:04 – Conclusion and Final ThoughtsWhat you’ll learn: • How Tesla, Walmart, and Microsoft are using AI in the real world • What Elon Musk and Y Combinator are betting on • Why HPE is doubling down on AI + Cloud • Who’s suing who in the AI copyright war • How the Vatican is influencing the ethics debateSubscribe for weekly updates on how real companies are using AI to drive results—no hype, just outcomes. Listen on Spotify, Apple Podcasts, or wherever you get your shows:🎧 Spotify: https://open.spotify.com/show/7j6LkyNN5WfkoRc5reg3ad?si=9c78eea916da494f🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/ai-outcomes/id1774285714#Tesla #Walmart #Microsoft #ElonMusk #ThePope #AInews #ArtificialIntelligence #BusinessOutcomes #HPE #NBA #YCombinator #OpenAI

Rickard Hansson (Weavy CEO) live-codes an AI-powered WhatsApp clone in 3 hours using ‘vibe coding’ – discover how this revolution lets anyone build enterprise apps.Chapters:00:00 Introduction and Background01:35 Exploring Vibe Coding03:20 Live Demo: Creating a Website with Replit09:25 The Future of Vibe Coding in Enterprises12:26 Challenges and Realities of Vibe Coding20:29 Building Apps with Vercel25:38 Creating Conversations with AI Agents26:16 Building and Customizing AI Agents26:44 Uploading Knowledge to AI Agents27:28 Integrating AI Agents in Group Chats29:02 Speed and Efficiency of AI Development30:04 AI in Sales and Marketing33:34 The Rise of Citizen Developers37:43 Challenges and Future of AI Development45:37 AI in Customer Service48:22 Concluding Thoughts and Future OutlookConnect with Rickard on LinkedIn: https://www.linkedin.com/in/rickardh/Check out Weavy: https://www.weavy.com/aboutCheck out vibe coding tools: https://replit.com/https://vercel.com/ai#VibeCoding #AIRevolution #NoCode #CitizenDeveloper #BuildWithAI #AIAssistedCoding #Replit #FutureOfCoding #AppDevelopment #TechDisruption #Weavy #InternalTools #Klarna #SoftwareDevelopment #AIOutcomes

In this episode of the AI Outcomes podcast, Ben Drakes is joined by Graham Donoghue, CEO of Forge Holiday Group, one of the largest holiday rental firms in the UK. Graham shares how AI is fundamentally transforming the way consumers search, book, and enjoy their holidays—and how Forge is staying ahead of the curve.From metadata optimisation and personalised travel recommendations to automating customer service and enhancing owner image submissions, Forge Holiday Group is turning AI into a company-wide advantage. Graham also lifts the lid on how 40% of their traffic is now coming via AI tools instead of Google Search, and how they’ve rolled out a company-wide AI upskilling program called “AI for All.”Chapters:00:00 GMT20250611-090740_Recording_640x36000:57 Introduction and Graham's Background05:16 Market Overview and Impact of Pandemic10:29 Shift from Google Search to AI and LLMs21:12 AI Business Transformation Program32:26 Governance and Implementation Challenges40:55 Future Plans and Token Economics44:46 Hyperpersonalization and Customer ExperienceConnect with Graham on LinkedIn: https://www.linkedin.com/in/grahamdonoghue/Website: https://forgeholidays.com/#AI #DigitalTransformation #TravelTech #Leadership #AIOutcomes

In this episode of AI Outcomes, Ben is joined by Matt Pennell, Sales Manager at Cisco/Microsoft partner, Cisilion for a hard hitting but honest conversation on what it takes to succeed in enterprise sales—especially as AI begins to reshape customer expectations and partner delivery.If you’re in B2B sales or partnerships, this is a must-watch episode. Learn how to stay adaptable, embrace AI, and remain truly human in a world that’s becoming increasingly digital.Connect with Matt on LinkedIn: https://www.linkedin.com/in/mattpennell1/Cisilion website: https://www.cisilion.com/ #ai #sales #b2bsales #aiinsales #aioutcomespodcast

In this episode, we go inside the world of enterprise AI sales with Steve Roach, Account Executive at ePlus Inc. Steve shares how he takes a highly consultative approach to AI engagements, breaking down customers into three stages: AI Curious, AI Ready, and AI Mature.We explore ePlus’ AI Readiness workshops and the company’s AI Test Lab, which helps customers run proof-of-concept pilots before scaling. Steve also shares insights from across the tech stack, including Microsoft, Google, and AWS platforms—plus the pitfalls of oversharing in Microsoft Copilot.We discuss how AI is transforming the sales industry itself, dive into innovation in the healthcare sector, and compare AI adoption across different verticals.Contact Steve on LinkedIn: https://www.linkedin.com/in/steveroach1/ePlus website: https://www.eplus.com/ #artificialintelligence #AIinSales #EnterpriseAI #ConsultativeSelling #ePlus #AICurious #MicrosoftCopilot #AIReadiness #AIWorkshops #HealthcareAI #CloudAI #salesinnovation 

Angiee Tajouidi's journey will leave you speechless. From surviving domestic abuse and working as an exotic dancer to support her child, to becoming a Channel Director at cybersecurity giant Darktrace, her story shatters every stereotype. What has she done with AI? Well, dived right in of course!In this powerful episode, Angiee shares:- Her shocking emancipation from home at age 15 in California- How she went from dancing in clubs to working at Cisco- The role AI tools like ChatGPT play in modern sales processes- Why collaborating with "frenemies" can create better client outcomes- The heartbreaking loss of her brother to suicide- How she built confidence to share her story publicly- Her daily rituals using the Law of Attraction- Practical advice for battling negative self-talkThis isn't just an inspiring comeback story - it's a real-world case study in how technology, determination and emotional courage can completely transform a life. Whether you're in tech sales, interested in AI applications, or need proof that it's possible to rebuild after trauma, Angiee's wisdom will stay with you long after the episode ends.Follow Angiee's ongoing journey through her blog Angiee's World.Connect with Angiee on LinkedIn: https://www.linkedin.com/in/angieetajouidi/Angiee's World website blog: https://www.angieesworld.com/#Resilience #WomenInTech #AISales #CareerPivot #Motivation #Darktrace #Podcast #sales

In this episode, Ben is joined by Sherifa Hady, VP of Worldwide Midmarket Sales at HPE Aruba, for an inspiring and practical conversation about how to sell AI with real business impact. From being told she couldn’t work in IT because of her gender, to leading global sales teams and advising customers on AI, Sherifa shares key lessons from her journey.They explore how AI is transforming customer operations, the importance of data currency, and what sellers must do to stay relevant. Sherifa explains how she uses AI in her daily role, the value of trusted partnerships like NVIDIA, and why understanding your customer’s business is more critical than ever.Highlights include:Breaking barriers in the tech industrySpeaking to 1,000 women in tech about AIHow AI can improve people’s livesReal-world customer adoption storiesWhat “data currency” means for the future of salesPractical advice for sellers on understanding business impactSherifa’s day-to-day use of AI and lessons learned from the fieldWhether you’re in sales, tech, or leadership—this episode is packed with insights.

A fascinating conversation with Vol Goloshuk, CEO and Co-Founder of AIChamp—a company that automates the hiring process from end-to-end using AI agents. These agents find candidates, conduct interviews, and assess suitability, without any human intervention. In this episode, we dive into how it works, why it may be better than human recruiters, and what it means for the future of hiring.Vol LinkedIn: https://www.linkedin.com/in/goloshuk/AI Interview Demo Link: AI Interview: https://app.aichamp.com/call/history/59ed8fba-506f-4cd3-bf57-af560d3cedf8. AIChamp website: aichamp.com

I sat down with Ivona Wolff, whose career spans sales leadership roles at Amex, AWS and now Autodesk. We talked about what it takes to succeed in complex sales environments, how to build teams that lead with insight, and why AI is changing the game—but not replacing sellers any time soon!This is a masterclass all sellers should listen too! Thank you Ivona 😊 👏 #ai #aioutcomespodcast #bendrakes #bendrakesuniversity #sales #aisales Connect with Ivona here: https://www.linkedin.com/in/ivona-wolff-9a5549a/Autodesk website link: https://www.autodesk.com/uk

Jensen Huang just redefined the future (again) — and Ben is joined by Thomas Odenwald to break it all down for you!In our latest podcast episode, we dive into the biggest announcements from the GTC 2025 keynote—from Agentic AI and autonomous vehicles, to enterprise-scale inference, LLMs, and digital twins of entire data centres.We react live to each section of the keynote, including: Cosmos & Omniverse powering autonomous vehicles The shift from Hopper to Blackwell Reasoning models and token-level inference GPU-accelerated storage and the DGX refresh What it all means for enterprise AI outcomes🎧 If you work in B2B tech, AI strategy, or enterprise infrastructure—this one's for you.Connect with Ben here: https://www.linkedin.com/in/ben-drakes/Connect with Thomas here: https://www.linkedin.com/in/thomasodenwald/NVIDIA Full Keynote video here: https://www.youtube.com/live/_waPvOwL9Z8?si=TI3IaqxgclSEOiHJ#AI #GTC2025 #NVIDIA #EnterpriseAI #DigitalTwins #LLMs #AgenticAI #AIOutcomes #JensenHuang

In this episode, I sit down with Paul Patterson, CEO at Cinchy, to explore the intersection of AI, data, and enterprise transformation. Paul shares his journey into AI, how confidence drives success in both startups and corporates, and what salespeople should be doing in early-stage outreach. We dig into what Cinchy enables for enterprise customers, what a typical AI project looks like, and how they integrate everything from AWS to AS400s. Paul also reveals the dream team setup for AI success, his take on the future of physical AI and energy use, and the one “sales truth” he thinks is completely ridiculous.Connect with Paul here: https://www.linkedin.com/in/paulpatterson/#ai #aioutcomespodcast #bendrakes #bendrakesuniversity #sales #aisales

Ben is joined by Scott Carter, sales leader with Hewlett Packard Enterprise. See chapters for breakdown of episode content.Connect with Scott: https://www.linkedin.com/in/sccarter/#ai #aioutcomespodcast #bendrakes #bendrakesuniversity #sales #AIsales

Ben is joined once again by Thomas Odenwald for Part 2 of their Enterprise AI conversation! See chapters for content!

In the episode of AI Outcomes I cover:AI Major Players–Headlines Enterprise adoption of reasoning models Microsoft/Constellation Energy, Three Mile Island power deal xAI launch Grok3 Elon on challenges to stand-up 100k GPU’s Meta announcement of Project Waterworth undersea cable connectivity Undersea cable market OpenAI launch o3-Mini copied DeepSeek user interface? Post bag! Top 3 viewer questionsLinks to sources:CNBC re Microsoft: https://youtu.be/zLcgT4CfuWU?si=i1BTFUBAqHPrVmP_Grok3 launch: https://youtu.be/AUAJ82H12qs?si=VqRMkDzgav3sOAW-Meta Undersea Cables: https://youtu.be/1tb3rmQopPI?si=v6DlvT_XNgiGpOc_#ai #aioutcomespodcast #bendrakes #bendrakesuniversity 

In this episode Ben is joined by Thomas Odenwald to discuss the impact of the DeepSeek launch for enterprise customers.Thomas Linkedin profile: https://www.linkedin.com/in/thomasodenwald/

In this weeks episode Ben covers:00:00 Humanoids were missing their brain–now they have AI01:50 The Humanoid market today03:21 Humanoid vs human half marathon!04:00 Figure AI integrate ChatGPT for Speech and Reasoning 07:11 What’s the business case for enterprise customers?07:21 Shortage of labour09:05 Workplace fatalities and injuries11:25 Employee turnover13:05 Employee theft15:47 Boston Dynamics’ Atlas working on construction site17:55 Figure AI working in BMW’s digital twin factory21:11 Future market size $24 Trillion23:25 Household robotics market size24:40 Manufacturing robotics market size27:19 Amazon already have 750,000 robots working in their operations30:44 Humanoids taking job roles–Ben reacts32:21 Tesla Optimus navigating Tesla factory34:00 Optimus gets a new hand for Black Friday!34:55 Humanoid–how much they cost to make36:55 Figure AI CEO, Brett Adcock discusses manufacturing their humanoids and scaling40:40 Ben summarisesSource Links:Figure 01 ChatGPT:https://youtu.be/Sq1QZB5baNw?si=Is36nAhBmM_bF-gIFigure 01 BMW Factory:https://youtu.be/nQoOKyA4Wj0?si=l5bd4zRcREL9BbAkBoston Dynamics Atlas:https://youtu.be/-e1_QhJ1EhQ?si=1wqV8iwH3HxMRugBTesla Optimus Navigates factory:https://youtu.be/DrNcXgoFv20?si=SwWTNG8a467f86BtTesla Optimus gets new hand:https://youtube.com/shorts/pqIbLwIm_Qk?si=-1rUuPi3bJeNPZGtMoonshots with Peter Diamandis, Brett Adcock CEO FigureAI:https://youtu.be/O_f2gOWV2Es?si=topWX7THUP1JIsvJARK Invest report:https://www.ark-invest.com/big-ideas-2025

In this episode, we explore what 2025 holds for Generative AI and why it’s critical for B2B sellers to stay ahead. Drawing from Jensen Huang's groundbreaking CES keynote, we break down the future of AI agents, robotics, autonomous driving, and humanoids—and how these innovations will reshape industries. Gain the insights you need to have credible, future-focused conversations with your customers and position yourself as their go-to expert on the AI-driven transformation ahead. Links:https://www.youtube.com/live/k82RwXqZHY8?si=WX6Ncf9itah8XMOy#AI #b2bsales #AIsales #agenticAI #bendrakes #bendrakesuniversity #aioutcomespodcast

Learn how AI is already being used to deliver patients outcomes in healthcare. Links:    • AI in Health Care - Promises and Conc...     • Cleveland Clinic CEO on AI applicatio...     • Remote Patient Monitoring Unveiled: T...     • Ai in Healthcare: Will the Reality Ma...     • AI and Clinical Practice—the AI Healt...     • A Deep Look into the AI Revolution in...  #AI #b2bsales #AIsales #agenticAI #bendrakes #bendrakesuniversity #aioutcomespodcast

Learn how some customers are pausing their rollouts of Copilot due to security and oversharing concerns:00:00 Intro01:20 Introducing powerful AI into any enterprise is a risk02:20 Business Insider article–Copilot revealing CEO's emails and salary information03:58 Ben reacts and advice to B2B sellers06:15 Satya Nadella (CEO Microsoft) vision for Copilot & Copilot Studio09:07 Ben reacts on "Thinking with AI" and Workflow–advice to B2B sellers re siloed data12:38 Brian Vecci (Field CTO, Varonis) experience of Copilot oversharing at a Wall Street bank14:50 Ben reacts–advice to B2B sellers re governance, privacy and security15:58 Gartner interviews 132 IT leaders, 40% paused their Copilot implementations20:24 Ben perspective–companies that don't implement AI Agents are going to get left behind21:41 McKinsey Copilot demo presented by Jared Spataro (CMO, Microsoft)25:22 Ben reacts 27:08 Call to action for B2B sellers!Links to sources:Biran Vecci (Varionis): https://www.youtube.com/watch?v=YxWoxsKNj3wBusiness Insider, Ashley Stewart: https://www.youtube.com/watch?v=RhkFxvAvvd0&t=95sSatya Nadella & Jared Spataro, Microsoft 2024 London Event: https://www.youtube.com/watch?v=kOkDTvsUuWA&t=974s#AI #b2bsales #AIsales #agenticAI #bendrakes #bendrakesuniversity #aioutcomespodcast

Learn how Agentic AI is transforming customer services.Source links:https://www.youtube.com/watch?v=U87psHIQF3whttps://www.cognigy.com/https://aiexpert.network/case-study-enhanced-customer-service-through-ai-at-octopus-energy/?utm_source=chatgpt.comhttps://www.youtube.com/watch?v=LApHqeGSw2Qhttps://www.vodafone.com/news/technology/voxi-by-vodafone-launches-generative-ai-chatbot-to-enhance-customer-experiencehttps://www.youtube.com/watch?v=xo-S-ImSXag&t=12shttps://www.youtube.com/watch?v=aFtI9utANjQ&t=213shttps://www.youtube.com/watch?v=RV_SdCfZ-0s

In this episode Ben dives deep into Klarna–the buy-now-pay-later giant–and how they are using generative AI.Source articles: https://www.bbc.co.uk/news/articles/c80e1gp9m9zo https://fintechmagazine.com/articles/klarna-bnpl-fintech-uses-gen-ai-for-us-10m-marketing-cuts https://www.msn.com/en-us/money/companies/klarna-shuts-down-salesforce-as-service-provider-workday-to-meet-same-fate-amid-ai-initiatives/ar-AA1pAuaH?ocid=finance-verthp-feeds&ref=connectingthedotsinpayments.com&apiversion=v2&noservercache=1&domshim=1&renderwebcomponents=1&wcseo=1&batchservertelemetry=1&noservertelemetry=1&utm_source=substack&utm_medium=email https://seekingalpha.com/news/4144652-klarna-shuts-down-salesforce-as-service-provider-workday-to-meet-same-fate-amid-ai-initiatives https://www.performancemarketingworld.com/article/1888702/klarna-ditches-salesforce-plans-cut-workforce https://www.itpro.com/technology/artificial-intelligence/how-is-he-doing-this-marc-benioff-questions-klarna-ceo-s-scrapping-of-workday-salesforce-in-saas-consolidation-drive #klarna #figureAI #tesla #aioutcomespodcast #bendrakes #aipodcast #bendrakesuniversity

Ben introduces the AI Outcomes podcast and the value he wants to create for B2B sellers. He discusses his AI "holy cow!" moments that inspired him to create the podcast, including humanoid robots from FigureAI and Tesla's FSD 'smart summon' autonomous driving that inspired him to create the podcast.#klarna #figureAI #tesla #aioutcomespodcast #bendrakes #aipodcast #bendrakesuniversity