All Episodes
RSPA Trusted Advisor — 104 episodes
RSPA Trusted Advisor Ep. 157: “Practical Bravery” & Other Leadership Lessons from TechHouse’s Kathy Durfee
RSPA Trusted Advisor Ep. 156: Startup-to-Scale Leadership with Esper Co-Founder Shiv Sundar
RSPA Trusted Advisor Ep. 155: Reseller Agreement Landmines with Atty. Jill Miller
RSPA Trusted Advisor Ep. 154: Leading Through Transitions with ScanSource’s Mark Morgan
RSPA Trusted Advisor Ep. 153: How AI Can Expand VAR/ISV Potential with Zack Kass
RSPA Trusted Advisor Ep. 152: Industry Experts Analyze 2026 RSPA Retail IT Channel KPI Study
RSPA Trusted Advisor Ep. 151: AI’s Impact with Tech Futurist Byron Reese
RSPA Trusted Advisor Ep. 150: “Flexible Leadership” with LINGA GM Bill Fultz
RSPA Trusted Advisor Ep. 149: Epson’s Brett Van Riper on the Channel’s History – and Future
RSPA Trusted Advisor Ep. 148: A Call to Action for Retail IT Channel Men
RSPA Trusted Advisor Ep. 147: Empathetic Leadership with W2W Leader of the Year Sandee Finley
RSPA Trusted Advisor Ep. 146: Retail IT Industry Trends with Global Payments’ Gilbert Bailey
RSPA Trusted Advisor Ep. 145: Legal Interpretations vs. Personal Opinions with Atty. Jill Miller
RSPA Trusted Advisor Ep. 144: Change Management with Coach Gary Manchel
RSPA Trusted Advisor Ep. 143: ScanSource SVP Ansley Hoke Talks “Stickier” Solutions, Leadership
RSPA Trusted Advisor Ep. 142: John Giles of Round 2 POS Envisions the VAR of the Future
RSPA Trusted Advisor Ep. 141: Leadership Communication Keys with COCARD’s Dan Brattland
RSPA Trusted Advisor Ep. 140: Boutet, Monocello Offer Post-RetailNOW 2025 Analysis
RSPA Trusted Advisor Ep. 139: Leadership Trait – Justice
RSPA Trusted Advisor Ep. 138: Retail IT Channel Networking Best Practices
RSPA Trusted Advisor Ep. 137: Toshiba, Popmenu Share How Vendors Can Navigate Channel and Direct Sales
RSPA Trusted Advisor Ep. 136: Creating an Ownership Culture with Payteva’s Steve Casteel
RSPA Trusted Advisor Ep. 135: Startup Leadership with TechGrid’s Philip Wegner and Coworked’s Shawn Harris
RSPA Trusted Advisor Ep. 134: Networking and Connectivity VAR Opportunities with BlueStar’s Jim Hilton
RSPA Trusted Advisor Ep. 133: Critical Thinking
RSPA Trusted Advisor Ep. 132: Corporate Transparency Act Update from Atty. Jill Miller
RSPA Trusted Advisor Ep. 131: Industry Experts Analyze 2025 RSPA Retail IT Channel KPI Study
RSPA Trusted Advisor Ep. 130: “Remarkablism” Leadership with Turnkey Processing’s Steve Martorelli
RSPA Trusted Advisor Ep. 129: Leadership Trait – Prudence
RSPA Trusted Advisor Ep. 128: “Speak as Well as You Think” with John Vautier
RSPA Trusted Advisor Ep. 127: Entrepreneurial Leadership with Channel Expert Janet Schijns
RSPA Trusted Advisor Ep. 126: Authentic Leadership with COCARD’s Dan Brattland
RSPA Trusted Advisor Ep. 125: Ethical Capitalism with CEO of the Year Bob Chapman
RSPA Trusted Advisor Ep. 124: Shared Leadership with Heartland’s Andre Nataf, Maddie Stockwell
RSPA Trusted Advisor Ep. 123: Strategy and Leadership with Round 2 POS President John Giles
RSPA Trusted Advisor Ep. 122: Leadership Lessons from Epson’s Mike DeGuibert
RSPA Trusted Advisor Ep. 121: CBS NorthStar’s Jeremy Julian, Tonic POS’s Tyler Young on the Essence of Leadership
RSPA Trusted Advisor Ep. 120: VAR/ISV Best Practices for Handing Off Leadership Responsibilities
RSPA Trusted Advisor Ep. 119: Overcoming Leadership Challenges with DCR’s Gillum, Skurla’s Greenman
RSPA Trusted Advisor Ep. 118: Cash Discounting & Surcharging Update from Atty. Jill Miller
RSPA Trusted Advisor Ep. 117: 2024 RSPA State of the Industry Report
RSPA Trusted Advisor Ep. 116: Expanding Your Tech Offering and Leadership Skills with ScanSource’s Heather Philpott
RSPA Trusted Advisor Ep. 115: Visionary Leadership with Rod Plus Solutions President Kevin Spencer
RSPA Trusted Advisor Ep. 114: The Secret to Leadership Longevity
RSPA Trusted Advisor Ep. 113: Selling to and Leading a New Generation with BlueStar’s Michel Sirois
RSPA Trusted Advisor Ep. 112: Tonic POS, BOLD Co-Founders Talk Leadership Amid Rapid Growth
RSPA Trusted Advisor Ep. 111: Emotional Agility with POS Supply CEO Stephen Enfield
RSPA Trusted Advisor Ep. 110: Brad & Owen Lucas Find Sweet Spot of Brotherhood, VAR Leadership
RSPA Trusted Advisor Ep. 109: Document Retention Best Practices with Atty. Jill Miller
RSPA Trusted Advisor Ep. 108: Next Gen Leadership with Alpha’s Truman Meecham and BMC’s Bobby Bauer
RSPA Trusted Advisor Ep. 107: Analyzing the 2024 RSPA Retail IT Channel KPI Study
RSPA Trusted Advisor Ep. 106: New BlueStar CEO Ryan Girvin Talks Leadership
RSPA Trusted Advisor Ep. 105: Creating and Maintaining a Candid Culture with PAR’s Savneet Singh
RSPA Trusted Advisor Ep. 104: Leadership with Jon Decker of BlockChyp and Tom Bronson of Mastery Partners
RSPA Trusted Advisor Ep. 103: Retail IT Channel 2024 Outlook
RSPA Trusted Advisor Ep. 102: How Trusted Advisors Embrace Content Marketing with ScanSource’s Wendy Thacker
RSPA Trusted Advisor Ep. 101: Transitioning Your VAR/ISV Business with RSPA Atty. Jill Miller
RSPA Trusted Advisor Ep. 100: BlueStar’s Rob Dorsey on Building Relationships and Making Sales
RSPA Trusted Advisor Ep. 99: Tech Trends in Label Printing with Jon Levin and Kate Orara of Star Micronics
RSPA Trusted Advisor Ep. 98: SMB Marketing Best Practices with Heartland’s Chris Allen
RSPA Trusted Advisor Ep. 97: Sales Messaging Best Practices with COCARD’s Dan Brattland
RSPA Trusted Advisor Ep. 96: Analysis of PayIQ’s Exclusive ISV Study
RSPA Trusted Advisor Ep. 95: Atty. Jill Miller Talks Privacy Policy Best Practices
RSPA Trusted Advisor “Quick Take” Ep. 94: Retail Trends & Embracing Innovation
RSPA Trusted Advisor “Quick Take” Ep. 93: PayFac-as-a-Service for ISVs & VARs
RSPA Trusted Advisor “Quick Take” Ep. 92: How VARs/ISVs Can Use KPIs to Drive Results
RSPA Trusted Advisor “Quick Take” Ep. 91: Leadership Cheat Codes for VAR/ISV CEOs
RSPA Trusted Advisor Ep. 90: Your Sales Pipeline and the Retail IT Channel Timeline
RSPA Trusted Advisor Ep. 89: Surcharging & Cash Discounting with RSPA General Counsel Jill Miller
RSPA Trusted Advisor Ep. 88: Retail Strategists Carl Boutet and Michael LeBlanc
RSPA Trusted Advisor Ep. 87: Marketing Myths, Mistakes & Mastery
RSPA Trusted Advisor Ep. 86: Industry Insiders Analyze 2023 Retail IT Channel KPI Study
RSPA Trusted Advisor Ep. 85: Changing Opportunities for Women in the Retail Technology Channel
RSPA Trusted Advisor Ep. 84: RSPA General Counsel Jill Miller Shares Her Master Agreement Checklist
RSPA Trusted Advisor Ep. 83: ScanSource CEO Mike Baur on the Channel’s Intertwined History and Future
RSPA Trusted Advisor Ep. 82: Datacap’s McNamara, Met Sales’ Gribbin Share Sales Success Secrets
RSPA Trusted Advisor Ep. 81: What VAR Acquisitions Actually Mean for the Retail IT Channel
RSPA Trusted Advisor Ep. 80: Ron Thurston’s Front Row Seat to Retail’s Transformation
RSPA Trusted Advisor Ep. 79: Personal Growth, Company Culture Guidance for Aspiring Channel Leaders
RSPA Trusted Advisor Ep. 78: Non-Solicitation Advice for VARs from RSPA General Counsel Jill Miller
RSPA Trusted Advisor Ep. 77: ISV Growth Strategies and Go-To-Market Plans featuring Bookkeep and Acadia POS
RSPA Trusted Advisor Ep. 76: The New-and-Improved Retail IT Ecosystem
RSPA Trusted Advisor “Quick Take” Ep. 75: Social Media Strategies for VARs and ISVs
RSPA Trusted Advisor “Quick Take” Ep. 74: Organic Leadership with Cervion’s Alejandro Swaby
RSPA Trusted Advisor “Quick Take” Ep. 73: Alternative Cannabis Payments with EMC’s Kirsten Trusko
RSPA Trusted Advisor “Quick Take” Ep. 72: COCARD’s Brattland Talks Sales Strategies for VARs and ISVs
RSPA Trusted Advisor “Quick Take” Ep. 71: Enroll & Pay’s Brian Booth on ISV Innovation
RSPA Trusted Advisor Ep. 70: How to Leverage the Unconventional to Recruit Talent
RSPA Trusted Advisor Ep. 69: The Changing Retail IT Channel
RSPA Trusted Advisor Ep. 68: Rebranding Lessons for the Retail IT Channel
RSPA Trusted Advisor Ep. 67: Industry Experts Analyze 2022 Retail IT Channel KPI Study
RSPA Trusted Advisor Ep. 66: VAR Opportunities with Electric Vehicle Charging Stations
RSPA Trusted Advisor Ep. 65: No-Nonsense Customer Service for VARs and ISVs
RSPA Trusted Advisor Ep. 64: Lucrative Growth Strategies for Retail IT VARs
RSPA Trusted Advisor “Quick Take” Ep. 63: Retail IT VAR/ISV Opportunities with Analytics, AI, and IoT
RSPA Trusted Advisor Ep. 62: How VARs Can Help Merchants Solve Their Labor Crisis
RSPA Trusted Advisor Ep. 61: 6 Key Skills Every Channel Leader Needs
RSPA Trusted Advisor Ep. 60: How to Steer Your Team Towards Reading and Ultimately Professional Success
RSPA Trusted Advisor Ep. 59: Compliance Best Practices for VARs and ISVs
RSPA Trusted Advisor Ep. 58: How to Sell Technology to Cannabis Dispensaries
RSPA Trusted Advisor Ep. 57: Self-Service and the Changing Consumer
RSPA Trusted Advisor Ep. 56: Opportunities and Challenges for Women in Today’s Retail IT Channel
RSPA Trusted Advisor Ep. 55: Security Trends & What to Expect in 2022
RSPA Trusted Advisor Ep. 54: What Lies Ahead for the Retail IT Channel?