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All Episodes

The Navigating Dental Insurance Podcast — 198 episodes

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Title
1

What AI Can’t Replace in Dentistry - Dr. Mark Costes

2

Navigating the Human Side of Business Leadership

3

Why Most Dental Practices Stay Stuck (And How the Best Ones Break Through)

4

Insurance Manipulation + Membership Economics

5

How to Go Fee For Service

6

Are you sick of denied claims? Listen to this!

7

The road to hell is paved with in-network reimbursements, with Jim Zenk

8

How to Scale a Membership Program to 365 Members in Just One Year

9

Mastering the Patient Experience

10

Mastering Dental Finances: Revenue, KPIs, and Beyond

11

PPO Patient vs Cash Patients vs Membership Patients - Dr. Dan Nelson

12

Overcome AI Driven Denials with Innovation

13

The Sweet Spot: The Balanced Approach in Dental Marketing with Rebecca Neill

14

As a buyer, should I go FFS or PPO? With the famous Brain Hanks

15

Ending the cycle of failed associateship and partnerships in dentistry

16

How coding ties in with hygiene, with Jennifer Lyman, RDH

17

Finding Wins in the battle to manage insurance: Coding and Billing tips

18

Combating the Bureaucratic Empire of Dental Insurance

19

Vetting new partners and associates the right way with Bob Speil

20

Weekly Insurance Tip: Why your buildups are getting bundled/denied and how to get them paid

21

How to get the cops to punish insurance for denying clean claims

22

Weekly Tip: Insurance Verification Issues with Tessina Bullock

23

Treating tongue-tie and many other dental needs with a laser

24

The Million Dollar Dental Membership Plan - Justin Coke

25

Dental Business Management with Kiersten Aucoin - Benco

26

Taking Risks & Building Wings to Catch Flight

27

Creating New Revenue from Existing Patients

28

Recession Strategies for Practice Owners

29

Tax strategy Ideas

30

Finding Good Insurance Training Resources with Morgan Millett

31

Tips on Preventing Slow Cash Flow Seasons

32

Recession in Dentistry - Tips on riding the wave until markets settle

33

Is Now a Good Time to Purchase a Practice, with Joanne Tanner and Rick Willeford

34

Dealing with the Imposter Syndrome, Anxiety, and Protectionism with Dr. Jessica Metcalfe

35

Combating Insurance Fee Reduction Notices

36

How to Become FFS with Debra Nash

37

Passive Income From Dentistry

38

Principles of Practice Management with Pam Maragliano-Muniz

39

Why PPOs are BAD Partners

40

How to Prevent the Insurance Takeover

41

Optimize Practice Revenue!

42

Ending the Dental Divorce Cycle: Creating thriving associateships, partnerships and teams.

43

Doing Case Presentation the way millionaires do it, with Craig McVey

44

How many felonies did you commit today? A fun but enlightening discussion with Theresa Sheppard.

45

Battling Stress with Dr. Mark Costes

46

Creating a World Class Team with Sherri Nickerson

47

Periodontal Disease + Covid = Inflammatory Overload Distress with Tonya Loving, DDS and Danette Hamilton, RDH, MHA

48

Insurance Coding Behind the Scenes with Dilaine Gloege

49

Marketing with Mike!

50

How one patient destroyed it all, then how Dr. Daniel returned to practice in full glory

51

The State of Practice Transitions During The Pandemic with Ryan Levy

52

Insurance Anonymous - How to get away from PPOs

53

146: Dental Trends with Penny Reed

54

Online Scheduling with Local Med

55

Dental Start Ups with Jayme Amos

56

142: How to Recession Proof Your Practice

57

141: Marketing and Technology Advancements in the Dental Industry

58

140: Why your marketing is killing your practice - Minal Sampat

59

139: How to get more traction in your practice

60

138: Kicking out PPOs with Gary Takacs

61

Growing your practice in 2020 with Grace Rizza

62

136: Growing a Membership Program with Jordon & Justin Comstock

63

How to attract new patients to your dental membership program

64

134: Insurance Updates & How to Become FFS

65

133: Coaches are the Best Leaders with Lynne Leggett

66

135: Hanging Out with Anissa Holmes

67

132: The Insurance Extravaganza with Christine Taxin

68

131: Patient Experience with Andrea Greer

69

130: Advertising And Investing In Your Practice with Ben Shaver

70

129: Successful Phone Strategies with Cory Pinegar From Call Force

71

128: Marketing strategies to reduce reliance on PPO's with Grace Rizza

72

127: Review Management With Lenard Tau

73

126: Earning more revenue from merchant companies with Billy Parra

74

125: Your practice is your best investment

75

124: How to grow your dental membership program with direct mail

76

123: The BoomCloud University - Free education on dental membership programs

77

122: Why your practice needs a PPO analysis with Hilary Tien

78

121: Talking insurance with Laci Phillips

79

120: This is how you drop Delta and win with Susan Leckowicz

80

119: Ideas to grow your dental membership program

81

118: Bypass insurance regulations for your dental membership program

82

117: The true value of a membership patient

83

115: Marketing made easy - Annual planning for 2019

84

116: Outsourcing insurance tasks with Jennifer Schultz

85

114: Podcasting with Alan Mead

86

113: Why going away from insurance is a good idea - Kiera Dent

87

112: Taking the "difficulty" out of medical billing for dentistry

88

111: How Walt Disney Would Run A Dental Practice with Penny Reed

89

110: Why your dental membership program is failing!

90

109: Chat more to grow your practice!

91

108: Being a Serial Entrepreneur with Elijah Desmond

92

107: The Value of Predictable Recurring Revenue

93

106: Staying out of Prison with Roy Shleburne

94

Dropping PPOs, Marketing & Membership Plans with Alex Nudel

95

104: How to get more patients with the right messaging with Kevin White

96

103: Insurance Reference Guides and Pre-Auths we all like to ignore, with Melissa Dunham

97

102: Reviews! Reviews! Reviews! - With Craig Daly of Podium

98

how to handle challenging phone calls - insurance questions and price shoppers with Katherine Belt

99

Celebrating 100 Episodes with Ben, Jordon and Papa Comstock :)

100

99: Increase your profitability with Dental Intel

101

98: How to overcome unhappiness in your dental career with Mary Fisher Day

102

97: Insurance Anonymous Event - BOOM!

103

96: The importance of Patient recall with CallForce

104

95: Igniting People, Profits, and Performance with Bob Spiel

105

94: Hanging out with Deana Zost with RevenueWell

106

93: Sleep Medicine and Medicare Policies with Glennine Varga

107

92: Ground Marketing, Strategic Partnerships & Leveraged Audiences to build your Practice

108

91: Having a fun & positive mindset with Kirk Behrent

109

90: How to increase case acceptance with positive communication with Genevieve Poppe

110

89: Introducing the Dental Insurance Extravaganza with Christine Taxin

111

88: Dentists are doing their accounting wrong & how to fix it with Ben Dangel

112

87: Cultivating the “Why” in building a non-insurance driven practice with Dr. Alan Stern

113

86: Lease and Real Estate Negotiations with Tucker Nipko

114

85: Material Fees, HITECH Act (insurance waivers), and CEREC/Advanced Technology with Brandyn Bodily

115

84: The culture of your practice can overcome the insurance mentality with Penny Reed

116

83: Navigating Practice Purchases with Brian Hanks, MBA

117

82: Imagineering Unheard of Digital Marketing with Naren Arulrajah

118

81: Dental Warranties with Jared Parente

119

80: Key performance indicators with Kevin at Divergent Dental

120

79: Genius marketing advice by the genius himself, Dr. Chris Phelps

121

78: The hybrid practice model with Dr. Craig Spodak

122

77: Delivering the Wow, instead of insurance, with Dr. Anissa Holmes

123

76: Disney talk and office manager resources with Kiera Dent

124

75: The truth about credentialing during a dental transition (Purchase/Sale)

125

74: How to bypass insurance regulations for your dental membership program with Dr. Phil Eskew

126

73: Introducing the Dental Success Network with Dr. Mark Costes

127

72: Navigating the murky waters of Dental Insurance with Andrea Greer

128

71: Breaking Free From the Shackles of Insurance with Gary Takacs

129

70: Successful Advocacy Against Insurance Bullies with Dr. Amy Cook

130

69: (Replay) Identifying How and When to Drop a PPO with Bill Rossi

131

68: Important Coding Tips with JoAnn Leon

132

67 BoomCloud Mini Series - Marketing Your Membership Program With Kiera & Jordon

133

66: BoomCloud Mini Series - 8 Reasons Why You Need A Membership Program

134

65: Cash Flow and Building Finacial Freedom With Dr. David Phelps

135

64: The No-Nonsense Approach to Dealing with Insurance with Lois Banta

136

63: Replacing Insurance Discussions with the Value of Dentistry Theresa Narantic

137

62: The art of presenting non-covered cosmetic cases with Logan Jack

138

61: Biggest thieves in dentistry, embezzlers with David Harris

139

60: Billing Insurance, then writing off more than you should with Davey Clay, and Josh Smith

140

59: Capturing the Uninsured (Fee For Service) patients with Dr. Chris Phelps

141

58: United Concordia and TriCare/Military Dependent Contract discrepancies with Melissa Dunham

142

57: Accounts Receivables and Write-Offs with the AR Ninja Andy Cleveland

143

56: Taking a Practice from $500K to $2 Million in 9 months by Kiera Dent

144

55: A Psychological Approach to Dealing with The Insurance Driven Mentality with Darren Kaberna

145

54: Dealing with the Stress of Insurance with Jen Butler

146

53: He Spent 3 years in Prison for a minor coding mistake: Dr. Roy Shelburne

147

52: Secrets of a Tax Free Life with Craig Cody, CPA

148

51: Perio Coding, Supervised Neglect, and ****ing Capitation Plans with Debbie Seidel-Bittke, RDH

149

50: Self-Reliance by Jordon Comsotck and a ProCare Update by Ben Tuinei

150

49: DSO's for Solo Practitioners Create Huge Negotiating Leverage with Dr. Brady Frank

151

48: The importance of internal insurance audits with Hilary Tien

152

47: Part 2 of Reducing Time Spent on Insurance Administration with Melissa Dunham

153

46: Ben and Jordon discuss the Power of UCR and Fake Regulations

154

45: An Amazing Journey from PPO to Fee For Service by Dr. David Eshom

155

Episode 44: A Proven System to Reduce Time Spent on Insurance Administration with Melissa Dunham

156

Episode 43: The Dental CE Network - Where Travelers can find CE

157

Episode 42: Creating a Schedule with insurance fees in mind with Amy Deschamps

158

Episode 41: Eliminate PPO Fee Schedules and Replace them with your UCR/Standard Fees/FFS

159

Episode 40: The Power of Humor with Dr. Howard Farran

160

Episode 39: PPO or FFS, Taking Patients From Want to Need by Dr. Chris Salierno

161

Episode 38: The Wold of Insurance According our Mentor, Dr. Mark Costes

162

Episode 37: Medical Billing in Practice by Dr. Marty Lipsey

163

Episode 36: The Elevated Patient Experience with Chris Brown, MBA, PhD

164

Episode 35: Genius Marketing Advice from a Guinness World Record holder, Minal Sampat RDH

165

Episode 34: Fee For Service Model Versus PPO Model with Jonathan VanHorn CPA

166

Episode 33: Common Insurance Questions answered by Tessina Barney

167

Episode 32: The Front Office May be Your First Line of Defense - with Laura Hatch

168

Episode 31: The Principals of Influence with Dr. Christopher Phelps

169

Episode 30: Eliminate Dental Insurance Forever with Dr. Mark Costes and Qadeer Ahmed

170

Episode 29: Getting off of the PPO treadmill with Gary Kadi

171

Episode 28: How a Chat Function on Your Website Can Improve Your Marketing

172

Episode 27: Surviving PPO's with Dr. David Maloley from the Relentless Dentist Podcast

173

Episode 26: Bootstrapping it to Success! Our Story.

174

Episode 25: The Most Under-served Area of Dentistry Explained by Dr. Jason Campbell

175

Episode 24: Identifying how and when to drop a PPO with Bill Rossi

176

Episode 23: Procedures Often Go Unbilled to Insurance – How to Identify and Fix this Problem!

177

Episode 22: The "Bucket Business" Explained by our Beloved Hosts!

178

Episode 21: Myths and Legends about Billing Patients Lab Fees, Material Fees, and Cosmetic Fees

179

Episode 20: Demographics, Psycho-graphics, and true Market Research with Scott McDonald

180

Episode 19: Does Billing UCR to Insurance Matter? With Tessina Barney and Angie Catmull

181

Episode 18: Presenting Treatment from an Out-of-Network Perspective with Dr. Tanya Brown

182

Episode 17: Key Insurance Knowledge Every Practice Needs to Know With Tessina Barney

183

Episode 16: PPO's and Marketing - Proven Marketing Strategies with Brad Petersen and Rob Bay

184

Episode 15: Accounts Receivables, Scheduling, and Insurance Factors that Hurt Us with Angie Catmull

185

Episode 14: Capitalizing on your RevenueWell with Kelly Larson

186

Episode 13: For Every Dentist That Desires More Success in All Areas of Finance with Chris Torres

187

Episode 12: How To Grow Your Dental Membership Plan with Dr. Chris Phelps

188

Episode 11: Alternative Financing with Bruce Thompson

189

Episode 10: Listen to This Before You Drop Insurance Plans! Weston Lunsford of Dental Intel.

190

Episode 9: First Impressions, Not Insurance, Influence Case Acceptance with Lorraine Guth

191

Episode 8: The ProCare Insurance Replacement System - No Claims Necessary!

192

Episode 7: The Revolution: A Future That Does Not Involve Insurance or Claims

193

Episode 6: A Replay of the 7 Steps to Negotiating PPO Fees by Ben Tuinei

194

Episode 5: The Power of Medical and Dental Cross Coding with Christine Taxin

195

Episode 4: Policing Dental Insurance with Tessina Barney

196

Episode 3: The Keys to Successful SEO Marketing with Mike Pedersen

197

Episode 2: Eliminating the Insurance Driven Mentality During Case Presentation with Alan Hollander

198

Episode 1: An introduction to Jordon Comstock and the Concept of In-House Membership Plans