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All episodes

The Rebels Of SaaS, 65 episodes.

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Title
1

Kat Breeggemann - A Rebel Story of Ruthless Optimism

2

Hijacking the AI Hype: Why Your "Automated" CS Strategy is a Trap

3

Stop Automating the Poo: LeeRon Yahalomi on AI, CS Strategy, and Getting Out of Your Own Way

4

Growing Big People, Service Recovery & The Human Side of CS with Rob Zambito

5

Frank Murphy: Embracing the Suck – What to Do When Grief Comes for You and Your Team

6

Season 3 Finale - Kate Neal on AI Proofing your CS Career

7

Jared Cook - A Rebel Story of a CS Leader Scaling a Side Hustle with AI

8

Jeff Cann - A Rebel Story of Using AI as your Strategic Value Engineer

9

Kim Ayala - A Rebel's Tale of Dismantling the Sales Stigma in CS

10

A Rebel Story - Julie Fox on the Power of Your Network, Your Voice & Community

11

Eleni Vorvis - A Rebel Story of Fractional Customer Success

12

Carl Lenocker - A Rebel Story about a Success Plan for Life (and the Customer Success Junk Drawer)

13

Sean Reid - A Rebel Story of How to Show Up in the Boardroom as a Customer Success Executive

14

Chad Horenfeldt - A Rebel Story of The Strategic CSM

15

Parul Bhandari - A Rebel Story of a Customer Success Talent Playbook

16

A Rebel Story of What Competitors Teach Us

17

A Rebel Story of Conversational AI & The Future of Sales Enablement

18

Boaz Maor - A Rebel Story of Cracking the NPS Code

19

A Rebel Story of Augmented Leadership - James Sonderegger

20

Lídia Gallardo - A Rebel Story of Customer Success, Community and RIP Ozzy Osbourne

21

A Rebel Story of 15 Min-QBRs & Customer Success Sitting on all the Money!

22

Bob London - Rebelling with RAD

23

Melissa Peters-Staying Curious and Rebellious in SaaS

24

A Rebel Story of Onboarding - Clare Knight

25

A Rebel Story: Owning the Revenue Number & How to Slay

26

Jeff Kushmerek: A Rebel Story about No BS in CS (How to Keep it Real in Customer Success)

27

Kristi Faltorusso - A Rebel's Guide to Navigating Networking Red Flags

28

Success Panda with a Rebellious Cause: Why Lifting Others Up Builds Success

29

Jay Sanchez - A Rebel Story about Neurodivergence as a SaaS Superpower

30

Ariel Benzakein - A Rebel Story of CX Metrics that Matter

31

Emily Garza - A Rebel’s Journey: AI, Project Management & Taking the Leap

32

Bob Mathers: A Rebel’s Story of Breaking the Cycle of Stale Customer Success Conversations

33

Behind the Curtain: Irit Eizips on Redefining Customer Success Leadership

34

Rod Cherkas- A Rebel Story of Revenue Growth from Existing Customers

35

A Rebel's Story about the Power of Product Marketing

36

Sarah Bierenbaum - A Rebel Story of Connection Beyond Your Community

37

Laura Krauss- A Rebel Chat about Layoff Cooties, Charcuterie Boards and Legos

38

Jim Gonzales - A Rebel Story From Layoff to Liftoff: Street Chats in San Diego

39

Elizabeth Italiano: A Rebel Story about Saran Wrap + What Not to Do

40

Elizabeth Italiano - A Rebel Story of What Not to Do + Saran Wrap

41

Anil Karakkattuu - A Rebel Story of Revenue and Retention

42

Rebecca Novetsky - A Rebel Story of the Job Search

43

A Rebel Story about Revops - Tyler Ellis

44

Priscila Fletcher - A Rebel Tale of Building a Power House Community

45

Loren Shumate - The Power Playbook : Customer Success & Marketing in Tandem

46

Maryann Lazzeri - A Rebel Story of Soft Skills and Why They Rock!

47

Parth Madhubhai - A Rebel Story of Customer Success Enablement Via AI

48

De'Edra Williams - A Rebel Story of Customer Success 4.0

49

Dillon Young - A Rebel Story of Community, Bricks, Booze and Customer Success Advice

50

Jesica Chavez - A Rebel Story of Robots and Customer Success

51

Alexandra Sagaydak - A Rebel Story of How to Position Your Customer Success Team for Revenue Growth

52

Ryan O' Connell - A Rebel Story of How Customer Success Illustrates Value to Key Executive Stakeholders

53

Sumi Jaiswal - A Rebel Story of Executive Business Reviews and Why They Still Matter

54

Nikki Bishop - A Rebel Story of How to Be a Human First Executive in SaaS

55

Hassan Akram - A Rebel Story of Solving for Your Customer, Not You!

56

Eric Hamilton - A Rebel Story of Simplicity to Win at Sales

57

Dr. Vrnda "V" Boykin - A Rebel Story of Inclusion and Excellence!

58

Cinthia Silva - A Rebel Story about What is Next for Customer Success inside of Fintech

59

Diana De Jesus - A Rebel Story of Customer Success Community as a Gamechanger!

60

Dana Alvarenga - A Rebel Story about How to Coach Up, Down, and Around!

61

Dawn Brock - A Rebel Story about People First inside of Change Management and Leadership

62

Matt Verlaque - A Rebel Story of How a Fireman becomes a SaaS Founder

63

Diana Patton - A Rebel Story of Owning Yourself, and Advocating for Yourself

64

Jan Young - A Rebel Story of The Customer Success Community

65

Bhumika Arora - A Rebel Story of a Customer Success Leader's Playbook for Success