The Rebels Of SaaS cover art

All Episodes

The Rebels Of SaaS — 63 episodes

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Title
1

Stop Automating the Poo: LeeRon Yahalomi on AI, CS Strategy, and Getting Out of Your Own Way

2

Growing Big People, Service Recovery & The Human Side of CS with Rob Zambito

3

Frank Murphy: Embracing the Suck – What to Do When Grief Comes for You and Your Team

4

Season 3 Finale - Kate Neal on AI Proofing your CS Career

5

Jared Cook - A Rebel Story of a CS Leader Scaling a Side Hustle with AI

6

Jeff Cann - A Rebel Story of Using AI as your Strategic Value Engineer

7

Kim Ayala - A Rebel's Tale of Dismantling the Sales Stigma in CS

8

A Rebel Story - Julie Fox on the Power of Your Network, Your Voice & Community

9

Eleni Vorvis - A Rebel Story of Fractional Customer Success

10

Carl Lenocker - A Rebel Story about a Success Plan for Life (and the Customer Success Junk Drawer)

11

Sean Reid - A Rebel Story of How to Show Up in the Boardroom as a Customer Success Executive

12

Chad Horenfeldt - A Rebel Story of The Strategic CSM

13

Parul Bhandari - A Rebel Story of a Customer Success Talent Playbook

14

A Rebel Story of What Competitors Teach Us

15

A Rebel Story of Conversational AI & The Future of Sales Enablement

16

Boaz Maor - A Rebel Story of Cracking the NPS Code

17

A Rebel Story of Augmented Leadership - James Sonderegger

18

Lídia Gallardo - A Rebel Story of Customer Success, Community and RIP Ozzy Osbourne

19

A Rebel Story of 15 Min-QBRs & Customer Success Sitting on all the Money!

20

Bob London - Rebelling with RAD

21

Melissa Peters-Staying Curious and Rebellious in SaaS

22

A Rebel Story of Onboarding - Clare Knight

23

A Rebel Story: Owning the Revenue Number & How to Slay

24

Jeff Kushmerek: A Rebel Story about No BS in CS (How to Keep it Real in Customer Success)

25

Kristi Faltorusso - A Rebel's Guide to Navigating Networking Red Flags

26

Success Panda with a Rebellious Cause: Why Lifting Others Up Builds Success

27

Jay Sanchez - A Rebel Story about Neurodivergence as a SaaS Superpower

28

Ariel Benzakein - A Rebel Story of CX Metrics that Matter

29

Emily Garza - A Rebel’s Journey: AI, Project Management & Taking the Leap

30

Bob Mathers: A Rebel’s Story of Breaking the Cycle of Stale Customer Success Conversations

31

Behind the Curtain: Irit Eizips on Redefining Customer Success Leadership

32

Rod Cherkas- A Rebel Story of Revenue Growth from Existing Customers

33

A Rebel's Story about the Power of Product Marketing

34

Sarah Bierenbaum - A Rebel Story of Connection Beyond Your Community

35

Laura Krauss- A Rebel Chat about Layoff Cooties, Charcuterie Boards and Legos

36

Jim Gonzales - A Rebel Story From Layoff to Liftoff: Street Chats in San Diego

37

Elizabeth Italiano: A Rebel Story about Saran Wrap + What Not to Do

38

Elizabeth Italiano - A Rebel Story of What Not to Do + Saran Wrap

39

Anil Karakkattuu - A Rebel Story of Revenue and Retention

40

Rebecca Novetsky - A Rebel Story of the Job Search

41

A Rebel Story about Revops - Tyler Ellis

42

Priscila Fletcher - A Rebel Tale of Building a Power House Community

43

Loren Shumate - The Power Playbook : Customer Success & Marketing in Tandem

44

Maryann Lazzeri - A Rebel Story of Soft Skills and Why They Rock!

45

Parth Madhubhai - A Rebel Story of Customer Success Enablement Via AI

46

De'Edra Williams - A Rebel Story of Customer Success 4.0

47

Dillon Young - A Rebel Story of Community, Bricks, Booze and Customer Success Advice

48

Jesica Chavez - A Rebel Story of Robots and Customer Success

49

Alexandra Sagaydak - A Rebel Story of How to Position Your Customer Success Team for Revenue Growth

50

Ryan O' Connell - A Rebel Story of How Customer Success Illustrates Value to Key Executive Stakeholders

51

Sumi Jaiswal - A Rebel Story of Executive Business Reviews and Why They Still Matter

52

Nikki Bishop - A Rebel Story of How to Be a Human First Executive in SaaS

53

Hassan Akram - A Rebel Story of Solving for Your Customer, Not You!

54

Eric Hamilton - A Rebel Story of Simplicity to Win at Sales

55

Dr. Vrnda "V" Boykin - A Rebel Story of Inclusion and Excellence!

56

Cinthia Silva - A Rebel Story about What is Next for Customer Success inside of Fintech

57

Diana De Jesus - A Rebel Story of Customer Success Community as a Gamechanger!

58

Dana Alvarenga - A Rebel Story about How to Coach Up, Down, and Around!

59

Dawn Brock - A Rebel Story about People First inside of Change Management and Leadership

60

Matt Verlaque - A Rebel Story of How a Fireman becomes a SaaS Founder

61

Diana Patton - A Rebel Story of Owning Yourself, and Advocating for Yourself

62

Jan Young - A Rebel Story of The Customer Success Community

63

Bhumika Arora - A Rebel Story of a Customer Success Leader's Playbook for Success