All episodes
How Technology is Helping JO-ANN Stores Deliver Omnichannel Customer Service
NOBULL's Co-Founder on Fostering Community and Expanding Into Physical Retail
Peruvian Connection's Commitment to Sustainability Engenders Customer Loyalty
Bridesmaid Gifting Program Promotes In-Store Growth at David's Bridal
Partnerships With Traditional Retailers Fuel thredUP's Growth
ThriftBooks’ CEO Talks Secondhand Products, Online Marketplaces
How Kroger's Vitacost Brand Uses Data to Improve its Digital Marketing Efforts
Frito-Lay Uses Predictive Analytics, Supply Chain Innovations to Grow Sales
Product Customization, Brand Partnerships Drive Customer Acquisition for Zazzle
The Growth Story of DRINKS’ D-to-C Business, Wine Insiders
How Americana Brand Schott NYC Drives Sales With Local Social Advertising
Linear TV Helping Framebridge Better Connect With Customers
How Resident's Unique Positioning as a House of D-to-C Brands Led to Omnichannel Growth
Charles Tyrwhitt's CEO on Product Evolution and the Brand's Growth in the US
How an Omnichannel Order Management System Helps Eileen Fisher Outperform its Competition
Sweaty Betty is Using Digital Marketing to Break Into the U.S. Market
How Luxottica Personalizes the Loyalty Experience Across Brands
Petco Exec on Building a Successful Loyalty Program
How Data-Rich Marketing Efforts Keep Loyalty Members Flying With Southwest Airlines
How Top Retailers Are Using and Investing in Technology
Vera Bradley Creates Seamless Customer Experiences With the Help of a CDP
Why Emotional Loyalty is Critical for Sephora's Customer Rewards Program
How Clean Data Powers One-to-One Customer Relationships for Lovesac
How Chico's FAS Obtains a 360-Degree View of its Customers
U.S. Polo Assn. Uses Influencer Marketing to Increase Awareness, Engagement, Sales
Stores, Mobile Helping to Drive Sephora's Omnichannel Success
How Predictive Analytics Improve Inventory Allocation, Order Fulfillment at Lucky Brand
Pearle Vision's Shift From Promotions to Quality Care Brand Messaging
DTC Brand Brooklinen Finds Success With Pop-Up Shop
Stores, Talent, Purpose: Inside EVEREVE's Growth Strategy
ALDO Leverages UGC, Social Influencers for Customer Acquisition
KIDBOX Accelerates Growth Plan With Walmart Partnership
How Barnes & Noble College Engages its Gen Z Customer Through a Mobile App
Nonprofit Online Marketplace eTruism Benefits Retailers, Charities, and Consumers
Luxury Sneaker Brand GREATS Finds Success in Physical Retail
Vineyard Vines Uses a Data Analytics Solution to Drive Effective Marketing
How DAVIDsTEA is Using Technology to Improve Store Associate Performance
Relaunched Mobile App Helps Tobi Drive Customer Acquisition
Smart Fitting Rooms Help AdoreMe Increase In-Store Sales
Southeastern Grocers Improves Employee Training With Microlearning Technology
How Francesca's Identifies a Single View of the Customer
Touchscreens Bring Endless Aisle to California Closets’ Showrooms
Albertsons’ Online Marketplace Helps Meet Customers’ Changing Needs
Digital, Amazon Driving Evolution of Grocery Retail
What Anheuser-Busch InBev is Doing to Grow Digital Awareness, Sales
Why Industry Disruptor Dirty Lemon is Investing in Physical Retail
Shelf-Scanning Robot Improves In-Store Operations for Schnucks Markets
Partnerships Help Weis Markets Compete With Amazon, Walmart in Online Grocery
Digital Innovation Yields Sweet Returns for Mars Wrigley Confectionery
5 Tips for Growing Your E-Commerce Sales
Inside the Growth of Cannabis Brand MedMen
Chico's Celebrates Women in #HowBoldAreYou Campaign
How a Mobile App, Push Notifications Help City Gear Retain Customers
Vision for the Future: Zenni Optical's Plan for Owning the Online Eyewear Category
Olivela Melds Social Consciousness and Retail to Grow Brand
A Look Into Charles & Colvard's Global Strategy
Apricot Lane Targets Millennials for Acquisition, Retention
BARK Looks to Brick-and-Mortar for Future Growth
Digital Innovation Helping CVS Transform the Customer Experience
New E-Commerce Platform Helps PGA TOUR Superstore Improve CX, Drive Sales
Handy Shares the Importance of Retail Partnerships
Crate and Barrel is Driving Engagement With Interactive Product Imagery
Commitment to Hiring Veterans Leads to Nine Line Apparel's Success
‘Commerce Content’ Helps to Drive DVF's Online Growth
Cosabella is Using AI to Better Connect With its Customers
How Barneys New York Captivated a New Audience With Experiential Retail
Clarins Exec Shares How Digital is Changing the Luxury Beauty Market
Rebecca Minkoff Using Technology to Grow Customer Engagement
An Inside Look at DSW's Relaunched Loyalty Program
Personalized Emails Helping Shoe Carnival Drive Customer Loyalty
Express Improves Loyalty Program Through Smart Use of Data
Neiman Marcus Uses Technology to Create More Loyal Customers
How Hilton Worldwide Has ‘Future-Proofed’ its Loyalty Program
How Wolverine Worldwide is Personalizing Customers’ Experiences Across its Many Brands
Starbucks Uses its App to Generate Customer Loyalty
How Technology is Shaping the Retail Customer Experience
Commitment to Social Responsibility Makes Indigenous More Than Just a Fashion Brand
Cycle Gear Uses Analytics Tool to Optimize In-Store Staffing, Profits
In-Store Service Helps Nest Bedding Win Customers
Digital Native Brand Marine Layer Embraces Brick-and-Mortar for Growth
How Burrow is Disrupting the Traditional Retail Furniture Business
Pet Supplies Plus’ CEO on Reasons for Brand's Brick-and-Mortar Success
Pink Lily CEO Shares How Influencers Play a Role in Growing the Brand
zulily Targets Millennials Via Merchandising Efforts
Sweet Experiences Drive Lolli and Pops’ Success
Technology Driving eBay's Evolving Merchandising Strategy
Madison Reed's CMO Shares Leadership Advice
Godiva's Managing Director Talks Growth Strategy
How Rainbow Shops is Using SMS to Grow its Audience
GREATS President, COO Talks Retail Industry Disruption
Boxed's B2B Head on Selling to Businesses, Leadership, and Hiring Best Practices
Rockets of Awesome Founder Talks Subscription Commerce, Growth Strategy
Godiva Sweetens the Customer Experience With Technology
Data Platform Gives Build-A-Bear Workshop Better Insights Into Business Metrics
What Rainbow Shops is Doing to Manage Customer Data
Rent the Runway Using Technology to Improve In-Store Experience
Tickets.com CEO Talks Mobile Ticketing Technology
Previewing the Top 100 Omnichannel Retailers Report
Mobile Apps Help City Furniture Personalize the In-Store Shopping Experience
UNTUCKit Using RFID to Optimize its Inventory