PODCAST · business
Upside
by This Way Up
Welcome to Upside, a limited series podcast for brand owners, brand managers and the digitally curious. In each episode we'll be sharing insights and strategies that have helped us and over 100 brands grow to dominate the online marketplace.We'll dive into the most common questions we get from founders, explore the nuances of consumer behaviour and reveal our formula for success. Whether you’re a seasoned brand manager or just starting out, tune in for bite sized insights and practical advice to help you thrive in the digital world.So join us on this journey, avoid common pitfalls and learn what it takes to win in todays competitive marketplaces. Lets get started and make the most of the Upside.
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108
GPT-6, Rufus on WhatsApp & TikTok Goes EU | Upside News 15/09/26
In this episode of Upside News, Ali Shariat and Leon Rymer break down the latest AI and e-commerce news. We debate if OpenAI's ChatGPT 6 Astra signifies the AGI era, explore Amazon's Rufus rollout on WhatsApp, and analyze TikTok Shop opening EU markets to UK sellers.
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Amazon didn't work... Now what? | Upside #103
In this episode, Ali Shariat and Leon Rymer answer the most common questions raised by premium brands and distributors evaluating Amazon. They address whether listing on Amazon cheapens a luxury brand's image, how convenience shoppers respond to brand stories, and whether a brand can test the platform secretly without upsetting existing wholesale stockists.
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106
Drone Deliveries, Rising Inflation & Amazon's New Warehouse Play | Upside News 27/08/26
In this episode, Ali Shariat and Leon Rymer break down the latest e-commerce and retail headlines in the UK. We discuss Amazon’s official launch of Prime Air drone deliveries, the rising UK Consumer Price Index (CPI) and its potential impact on Q4 consumer confidence, and the long-awaited UK arrival of Amazon Warehousing and Distribution (AWD).
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105
Stop Using AI Like It's 2024 | Upside #102
In this episode of Upside, Ali Shariat and Leon Rymer explore how e-commerce brands and business owners are adapting to the modern artificial intelligence landscape. Most people are still interacting with AI like it is 2024, treating software as simple Q&A tools rather than giving them genuine agency to operate alongside them. We break down why relying on basic prompts is obsolete and explain how to shift toward AI agents that act as virtual coworkers sitting at the table with you.
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£100K Amazon Scam? (Costly Launch Mistakes to Avoid) | Upside #101
In this episode, Ali Shariat and Leon Rhymer break down the most common questions and costly mistakes new brands encounter when launching on Amazon. They unpack outrageous £100k agency quotes, realistic break-even timelines, and what duties a brand must retain when outsourcing. They also clarify the difference between feasibility and forecast spreadsheets, discuss the risks of using third-party resellers, and explain how to troubleshoot conversion issues without panic-switching off ad campaigns.
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103
Shein Is Collapsing, Whatnot Just Hit $20 Billion | Upside News 19/08/26
In this episode of Upside News, Leon Rymer and Ali Shariat break down live selling's massive expansion, shifting global trade policies, and severe supply chain cost surges impacting e-commerce sellers. We examine live-shopping platform Whatnot crossing one billion orders and securing a $20 billion valuation. Comparing Whatnot’s run rate against traditional broadcast channels like QVC, they evaluate whether brands should commit the 20+ hours per week required for live selling or leverage third-party agencies.
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102
Employees Ask Their CEOs ANYTHING (No Boundaries) | Upside #100
Welcome to our special 100th episode of Upside, recorded live in the Cambridge countryside! To celebrate this milestone, we flipped the script and put our CEOs, Ali Shariat and Zamir Cajee, in the hot seat for an unfiltered, no-holds-barred Ask Us Anything where our team could ask absolutely anything without boundaries.
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101
AI Shopping Agents vs Amazon's $80 Billion Ad Machine | Upside News 12/08/26
In this episode of Upside News, Ali Shariat and Leon Rhymer break down the latest news headlines impacting e-commerce brands and Amazon sellers. They dive into Amazon's battle to protect its $20 billion quarterly ad revenue against emerging AI trends, the importance of building a strong brand moat as voice and AI shopping evolve, and the indirect fulfillment dynamics between TikTok Shop and Amazon FBA.
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TikTok Shop vs Amazon: Where Should Your Brand Focus in 2026? | Upside #99
In this episode, Ali Shariah and Leon Rhymer analyze the battle between TikTok Shop and Amazon to answer where e-commerce brands should focus their time and resources. They compare TikTok Shop's rapid gross merchandise volume growth against Amazon's dominant market presence, highlighting major demographic shifts as older cohorts rapidly join social platforms. The hosts break down the full sales funnel, explaining why Amazon operates as an unbeatable bottom-funnel conversion machine while TikTok excels at top-funnel discovery, education, and demand creation. Rather than choosing one platform, Ali and Leon reveal the playbook for using both channels in tandem to drive sustainable e-commerce growth, while addressing critical long-term challenges such as virality dependency, affiliate content quality, and customer trust.
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9 Hard Lessons from 1,200 Founders | Upside #98
In this episode, Ali Shariat and Leon Rhymer sit down with James Sutcliffe, the founder of The Founding Network. The Founding Network is a robust community that brings together over 1,200 founders to share their expertise and navigate the complex challenges of scaling a business. James opens up about his entrepreneurial journey, detailing how he took the leap to start his venture during the COVID-19 pandemic with a baby on the way. He provides candid insights into the realities of the founder experience, exploring the emotional isolation of building a company and the intense financial and reputational strain it creates. The conversation dives deep into the practical hurdles of business growth, explaining why many founders transition from being the core engine of their business to its biggest bottleneck as they approach the £1 million to £5 million revenue marks.
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New US Tariffs Are Here: Will Your Business Survive? | Upside #97
Join Ali Shariat and Leon Rhymer for this week's Upside News as they break down the latest developments impacting Amazon sellers. From new US tariffs and postal duty changes to Amazon's AI image disclosure rules and rising freight costs, they explain what these updates mean for your business. Plus, they discuss the growing pushback against Amazon's increasing fees and wrap up with a few positive industry headlines.
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97
We Ranked The Best and Worst World Cup Marketing | Upside #96
In this episode of Good, Bad & The Ugly, Leon Rymer, Will Plant, and Cormac Wooller review, analyze, and rank the biggest World Cup advertising campaigns and sports marketing strategies. From clever guerrilla marketing moves by Levi's and Beats to high-stakes campaign blunders like Budweiser’s Qatar stadium ban and Nike’s controversial billboards, the hosts explore what makes sports advertising iconic or forgettable.
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We Audited 30+ 6-Figure DTC Accounts: Here's What's Broken and How to Fix It | Upside #95
In this episode, Ali Shariat and Leon Rymer discuss the latest developments in e-commerce and Amazon selling. They break down major industry news, including the latest changes affecting Temu and other global marketplaces, before answering some of the most common questions from brands. The conversation also covers the biggest mistakes businesses make when launching and scaling on Amazon, with practical advice on advertising, forecasting, inventory management, and long-term growth strategies.
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Most Agencies Don't Want you to know this... | Upside #94
Many brands struggle with agencies because the common "one-size-fits-all" model often prioritizes internal scalability over true strategic growth. To avoid this, it is crucial to find an external partner whose incentives align with your specific business goals, rather than just acting as a churn-heavy service provider. When evaluating a potential partner, look for transparency, proactive communication, and an ability to demonstrate how their work directly impacts your profitability.
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The Amazon cash trap with Sameed Naviwala| Upside #93
In this episode, we dive into the harsh reality of running an Amazon brand in today's shifting economy. As rising tariffs, fee updates, and supply chain shifts squeeze cash flow, the traditional "growth at all costs" playbook is officially broken. We discuss why prioritizing profit over raw revenue is the ultimate survival strategy, how to avoid the dangerous cash traps built into the platform, and why relying on external funding might actually ruin your business. Tune in to learn how to keep your brand lean, resilient, and highly profitable.
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Why Smart Brands Look Beyond the Dashboard | Upside #92
In this episode, we explore why relying solely on standard dashboards can lead to costly strategic errors. Using the famous WWII "survivorship bias" bomber story, they explain that metrics often show an incomplete truth. To find real growth opportunities, brands must look beyond the raw numbers and factor in external context. Such as regional weather, competitor promotions, shipping deadlines, and seasonal market declines. Ultimately, they argue that since everyone has access to the same basic data, the true competitive edge lies in combining these metrics with human judgment and expertise.
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How to Stop Sounding Painfully Corporate (With Rob D. Willis) | Upside #91
In this episode of Upside, we sit down with public speaking coach and storytelling expert Rob D. Willis. Rob explains why most founders fail by pitching dry data instead of building real tension, breaking down why your customer must always be the true hero of the narrative. He shares his journey from running Berlin walking tours to coaching executives, his mindset shift for shipping high-performing social media content, and his advanced AI workflow connecting Claude and Obsidian. Tune in to learn how to turn abstract business ideas into powerful stories that actually move people.
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Amazon destroying your D2C? | Upside #90
In this episode, we explore the growing tension between Amazon and direct-to-consumer brands, why many businesses struggle to make D2C profitable, and what brands should be focusing on in 2025 and beyond. Whether you're an Amazon seller, brand owner, or eCommerce operator, this conversation will help you understand where the biggest opportunities and risks are today.
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90
How Bayer Builds Trust in an AI World | Upside #89
In this episode, we sit down with Dr. Kishan Rees and Cormac Willer to explore one of the most valuable assets in business today: trust. From healthcare and patient education to AI, misinformation, and digital content, we discuss how organizations can build credibility in an increasingly noisy online world. The conversation also dives into personal experiences, leadership lessons, and why trust remains the foundation of meaningful relationships between brands and people.
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Shivali Patel Reveals What Data Most Amazon Sellers Ignore | Upside #88
Shivali Patel from Helium10 joins the pod to break down exactly how to start and scale an Amazon FBA business in 2026. From failed first products and KDP publishing to advanced keyword strategy, Prime Day prep, and the most powerful Helium 10 tools, this episode is packed with actionable Amazon seller insights for beginners and advanced brands alike.
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We Have Some Bad News | Upside #87
Amazon officially killed Rufus… and we called it months ago. We break down why Amazon’s AI shopping assistant failed, what’s replacing it, and what sellers should really focus on instead of AI hype.
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Amazon's Squeezing Sellers Again - Fees Up, Prep Gone, Profits Soaring | Upside #86
In this news episode, we break down the latest Amazon updates affecting sellers right now. We cover rising Amazon fees, the removal of Amazon prep services, Q1 profitability numbers, and what Amazon’s growing ad business means for brands and sellers moving forward.
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Side Hustles, Trend Products, and Testing Fast II. | Upside #85
In this episode, we come up with 4 business ideas you can start in a single weekend. From simple product ideas to fun, unconventional concepts, we break down low-cost ways to make money. Including AI-generated books, rental experiences, and creative twists on existing products.
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How to Expand to the US Market | Upside #84
In this episode, we break down what it really takes to expand into the US market, especially on Amazon. From advertising costs and inventory planning to cash flow and scaling challenges, this is a realistic, no-fluff conversation about why entering the US isn’t as simple as it seems. If you're thinking about launching or expanding your business into the US, this episode will help you understand the true costs, risks, and strategies involved.
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84
The Only 3 Things Amazon Sellers Should Focus On (Amazon Clinic Ep. 2) | Upside #83
Welcome back to The Amazon Clinic — where we take real seller questions and give you straight answers that actually move the needle.In this episode, we cover:Why your packaging could be killing your productThe 3 things you should prioritise every week on AmazonWhat a “good” profit margin actually looks like (and why most people get this wrong)If you're selling on Amazon (or planning to), this one’s packed with practical advice you can apply straight away.Key TakeawaysDesign your product AND packaging for e-commerce, not retail shelvesFocus on revenue, ads, and inventory — everything else is secondaryA 15–20% margin is solid for most Amazon businessesGrowth often means short-term margin sacrificeChapters00:00 – Question 1: Best Packaging for AmazonShould you avoid glass? How to design packaging that actually survives the e-commerce journey.07:46 – Question 2: What Should You Prioritise Each Week?The 3 key areas every Amazon seller should focus on (and where to spend your time).13:51 – Question 3: What Is a Good Profit Margin on Amazon?Is ~18% good? What margins actually look like across categories.
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Andy Jassy's just put $200B on red | Upside #82
It’s that time of year again… Andy Jassy has dropped his annual shareholder letter.But this one is different.Amazon is making a $200 BILLION bet on AI… And it could completely reshape the future of the platform.In this episode, we break down:Why Amazon’s free cash flow is collapsingWhat this AI investment really meansThe risks the market is worried aboutAnd most importantly… how this affects YOU as a sellerBecause here’s the reality: If you sell on Amazon, you’re part of this bet whether you like it or not.We also dive into:Payment delays and cash flow pressureRising fees and ad spendThe shift towards AI-driven operationsWhy sellers weren’t even mentioned in the letterThis isn’t just Amazon news. This is where the platform is heading next.00:00 Intro 01:00 What the shareholder letter actually says 03:00 Amazon’s free cash flow collapse explained 06:30 The $200B AI investment 10:00 Why the market is worried 13:30 What this means for sellers 16:30 Ads, fees and cash flow changes 18:00 Final thoughts
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Why Founder Led Brands Are Taking Over | Upside #81
This week we’re trying something a bit different.We break down the good, the bad and the ugly of modern advertising — from founder-led brands that are doing it right, to lazy campaigns that completely miss the mark, to the growing use of AI in big brand ads.We get into:Why founder-led content is driving so much engagement right nowWhy big brands struggle to replicate itThe problem with modern “story-first” ads that forget the productWhy some campaigns feel completely disconnected from realityThe rise of AI-generated ads and the backlash that comes with itWhether AI is actually improving advertising or removing what makes it workIf you’re building a brand or working in marketing, this is a real look at what’s working right now — and what isn’t.00:00 – Trying something new 01:30 – The GOOD: founder-led brands 06:30 – Why big brands can’t replicate it 10:00 – The BAD: ads that don’t sell anything 15:00 – Why storytelling can go wrong 18:30 – The UGLY: AI in advertising 24:00 – Coca-Cola AI ad breakdown 28:00 – AI vs real creative work 32:00 – Final thoughts
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This Is Why Your Amazon Listing Isn’t Selling | Upside #80
In this episode of the E-commerce Clinic, we’re reviewing real Amazon listings and breaking down exactly what’s working, what’s not, and how to improve performance.From click-through rate issues to visibility, relevance, and conversion blockers — we go listing by listing and give practical, no-fluff advice you can actually implement.If you’ve ever wondered why your ads are getting impressions but no clicks, or how to compete against stronger listings, this one’s for you.Drop your own listings in the comments (or via the link below) and we might review them in the next episode.Chapters:00:00 Introduction02:15 Listing 106:40 Listing 211:05 Listing 316:20 Listing 421:10 Listing 526:00 Listing 630:30 Final ThoughtsGot a question or problem you want solving in the clinic?Submit it here: https://docs.google.com/forms/d/e/1FAIpQLSeN7rpkudA_T0IALgGdc5Kw91OceonqYwjnLueNj3fE9miGug/viewform?usp=sharing&ouid=116429926230531111521One love.
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AI Is Not Intelligent - And We Can Prove It | Upside #79
This week’s episode is a bit different.AI is everywhere right now. Everyone’s talking about it. Everyone’s telling you to optimise for it.But are we overthinking it?We break down what AI actually is (and isn’t), why most of the conversation is being overhyped, and what that means for Amazon sellers right now.We get into:Why AI isn’t “intelligent” (and why that matters)The real role of LLMs and what they’re actually doingWhether AI is actually replacing jobs — or just making teams more efficientThe truth about Amazon’s Rufus and whether you should care yetWhy most sellers are focusing on the wrong thingsWhat actually drives performance on Amazon (and why that hasn’t changed)If you’re feeling like you need to “figure out AI” — this episode should bring you back to what actually matters.If you’ve got thoughts on AI, Rufus, or where this is all heading - drop them in the comments. We’d love to hear your take.00:00 – AI isn’t as smart as you think02:30 – What AI actually is (and isn’t)05:00 – Are we overhyping AI?08:30 – Jobs, layoffs & the “AI excuse”11:00 – Amazon Rufus: should you care?13:30 – What actually works on Amazon16:00 – The real takeaway: don’t chase hype
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We Ran Our Business Across 4 Countries in 4 Weeks | Upside #78
In this episode of Upside, we take you behind the scenes of what it actually looks like to run a global e-commerce business.Over four weeks, we travelled across Scotland, South Africa, Dubai, and Germany working with our teams, meeting brands, and seeing first-hand how different markets operate.From climbing Table Mountain at sunrise to navigating trade shows, distributors, and even a bit of food poisoning along the way… this is the reality of building and scaling across multiple regions.We break down:What Amazon looks like in emerging markets like South AfricaWhy the Middle East is a huge opportunity (if you get it right)The hidden complexity of selling across EuropeThe real differences between scaling in the US vs EuropeWhy being on the ground with your team and clients changes everythingAnd one big takeaway:Building a business is a lot like climbing a mountain… easy at the start, brutal in the middle, worth it at the top.00:00 Intro – 4 Countries in 4 Weeks00:45 Back in London & Trip Overview01:30 South Africa – Team, Table Mountain & Market Insights16:30 Dubai – Growth, Opportunity & Distribution Models22:30 Germany – E-Commerce Expo & European Challenges27:30 Final Thoughts – Running a Global Business
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Middle East Conflict: Are Supply Chains Under Pressure Again? | Upside #77
https://docs.google.com/forms/d/e/1FAIpQLSeN7rpkudA_T0IALgGdc5Kw91OceonqYwjnLueNj3fE9miGug/viewform?usp=sharing&ouid=116429926230531111521Episode SummaryIn this episode of Upside, Ali and Zamir address the renewed pressure on global supply chains caused by escalating tensions in the Gulf. While the conversation acknowledges the human and regional impact of the situation, the focus remains on what businesses can practically do to protect themselves from disruption.The discussion explores how geopolitical events can expose weaknesses in supply chains, particularly for companies manufacturing in Asia and shipping goods into Europe. Ali reflects on lessons learned during the early days of the COVID-19 pandemic, highlighting how easy it is to underestimate early warning signs of disruption. The key takeaway is that businesses should always be asking one simple question: how could this affect my supply chain, and what can I do now to mitigate the risk?The hosts also examine how similar events have affected global trade in the past, from the Ever Given blockage in the Suez Canal to piracy concerns off the coast of East Africa. These events demonstrate how quickly shipping routes, transit times, and costs can change. If tensions persist, businesses may face rising oil prices and longer shipping times as vessels are forced to take alternative routes.Rather than reacting impulsively, the conversation emphasises the importance of measured, strategic responses. Short-term fixes are often limited, but these disruptions provide valuable signals that businesses should use to strengthen their operations. This could include building more resilient supply chains, diversifying product ranges, or selling across multiple markets to reduce exposure to regional disruptions.The episode also discusses the challenge of diversifying manufacturing locations. While sourcing outside China has become a common strategy in recent years, Ali notes that China’s manufacturing infrastructure remains difficult to replicate in many sectors. As a result, businesses may find it easier to diversify product categories or supplier relationships rather than completely relocating production.Ultimately, the key message of the episode is that disruptions are inevitable. Businesses that survive and grow are those that treat these events as signals to build resilience rather than reacting with panic.Key TakeawaysGeopolitical events can expose hidden vulnerabilities in global supply chains.Disruptions affecting shipping routes may lead to increased costs and longer delivery times.Businesses should avoid knee-jerk reactions and instead focus on measured, strategic responses.Diversifying suppliers, product ranges, or markets can help hedge against regional disruptions.China remains difficult to replace as a manufacturing hub, so diversification strategies may need to focus elsewhere.Long-term resilience comes from building redundancy into supply chains and business operations.
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We Answered Real Amazon Seller Problems (Amazon Clinic) | Upside #76
In this episode of Upside, Ali and Zamir open the E-commerce Clinic to tackle real questions from sellers facing everyday Amazon challenges. From account access issues to advertising performance and disappearing listings, the team works through practical problems submitted by listeners and breaks down how to diagnose and fix them.What’s Covered in This EpisodeThe episode kicks off with a common but frustrating problem: getting locked out of Seller Central after changing the phone number linked to two-factor authentication. Ali and Zamir explain why this can happen and share a workaround many sellers overlook. Instead of relying solely on Seller Support, they suggest contacting Amazon through the customer account side, which often has more responsive support and can help restore access faster. They also highlight the importance of using an authenticator app rather than SMS codes as your primary two-factor authentication method.The discussion then moves into advertising performance and click-through rates. A listener asks why their campaigns are generating impressions and top-of-search placements but still producing a very low CTR. The team breaks the issue down into three areas: what customers see on the search results page, keyword relevance, and advertising settings. They emphasise that CTR is influenced by multiple factors including price, reviews, delivery promise, images, promotions, and status badges like Amazon’s Choice or Best Seller. They also discuss how bid adjustments can help increase top-of-search visibility, which ultimately improves the likelihood of getting clicks.Another listener asks about managing auto campaigns that generate strong revenue but relatively low CTR. The team explains how Amazon uses auto campaigns to distribute traffic across a wide range of search terms, often at lower CPCs. Rather than shutting them down, they recommend using auto campaigns as keyword discovery tools, while adding negatives to avoid overlap with manual campaigns. They also address the misconception around “good” CTR benchmarks, encouraging sellers to compare their performance against competitors using tools like Amazon Brand Analytics to understand market averages.Finally, the episode tackles a tricky situation where a product appears live and in stock in Vendor Central but does not show up in search results. Ali and Zamir walk through several potential causes including stock levels, delivery location settings, listing suppression, miscategorisation, missing images, or new listings that have not yet fully indexed. They recommend checking inventory availability, verifying postcode delivery settings, reviewing images and category placement, and consulting account health notifications before escalating to Vendor or Seller Support.Key TakeawaysTwo-factor authentication issues: Use Amazon customer support routes if Seller Support cannot resolve login problems.Use authenticator apps: SMS authentication can fail, especially when travelling.CTR depends on many factors: Price, reviews, images, delivery promises, and badges all influence clicks.Focus on relevance first: Broad keywords may generate impressions but not meaningful engagement.Auto campaigns are discovery tools: Use them to find keywords, then move strong performers into manual campaigns.Benchmark against your category: Market CTR averages vary widely by product type.Search visibility issues: Check stock levels, delivery location, category placement, images, and indexing delays.To submit your own question for a future E-commerce Clinic, check the link in the description and the team may tackle it in a future episode.
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How Understanding People Built an E-Commerce Empire (With Umar Farooq Rana) | Upside #75
In this episode of Upside, Ali and Zamir sit down with Umar to explore an extraordinary journey from engineering and telecommunications to building the foundations of Pakistan’s e-commerce ecosystem and now turning his focus towards human optimisation.From solving national-scale infrastructure problems to biohacking sleep and recovery, this conversation bridges technology, entrepreneurship, and performance in a way few episodes have.What’s Covered in This EpisodeThe episode opens with Umar’s origin story. Initially pushed into computer science despite a passion for psychology and biology, he eventually built a career spanning networking, telecommunications, SaaS, IoT museums, retail business intelligence systems, and foundational Shopify integrations in Pakistan.After early failures including an education ERP platform that collapsed due to market misalignment, Umar learned a critical lesson: build with the customer, not just for the solution. That pivot led to solving real merchant problems in payments, logistics, and infrastructure, effectively enabling Shopify to function locally. By 2019, his company had become the largest e-commerce technology service provider in the country.From there, the discussion moves into building:Ginko Omni Channel, launched just before COVID, which scaled rapidly as retailers were forced onlineUnum Pay, a unified payment system integrating multiple banks and BNPL into one platformThe philosophy of solving hard problems so well that marketing becomes unnecessaryBut the episode takes a deeper turn.Despite two decades in technology, Umar reveals his true passion has always been human potential. From being a national Wushu champion at 17 to coaching bodybuilding, his long-term fascination has been optimisation of the body and mind.Now, he is building a health optimisation platform combining:Wearable dataBlood biomarkersNutrition trackingMovement metricsAI-driven insightsThe goal is a unified system that helps people optimise recovery, performance, and longevity without needing constant clinical oversight.The final section becomes a masterclass in practical health optimisation, particularly for high-stress e-commerce operators.Key TakeawaysEntrepreneurship & GrowthSolve real problems: Focus on pain points, not product ideas.Test incrementally: Build in modules and validate early.Infrastructure wins long-term: Foundational systems create ecosystems.Marketing becomes easier when the problem is painful enough.Health & PerformanceSleep is the foundation: 9pm to 1am is peak recovery time.Carbohydrate reduction improves metabolic stability.Movement is essential, but walking is not exercise.Stress should peak in the morning, not the evening.Avoid screens and high cognitive load before sleep.Breathing techniques improve HRV and recovery.You do not need an alarm clock if your circadian rhythm is aligned.A powerful underlying message runs throughout the episode: We obsess over optimising ads, funnels, and conversions. But how often do we optimise ourselves?To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Expert Digital Marketing and Growth Strategist (Rafay Raheel Head of Franchising, CUPP) | Upside #74
In this episode of Upside, Ali and Zamir are joined by Rafay Raheel, Head of Franchising at CUPP, to unpack the real dynamics between Amazon advertising and the Meta-owned world. Think marketplace versus direct to consumer. Performance marketing versus platform-native growth. The conversation explores how these ecosystems differ, where brands go wrong, and how to build a strategy that connects both.What’s Covered in This EpisodeThe episode opens with rapid fire questions that immediately set the tone. Rafay challenges founders to stop obsessing over traffic as a vanity metric and instead focus on conversion rate optimisation. The message is clear: driving more visitors to a page that does not convert is wasted budget.The discussion then moves into the structural differences between Amazon and owned platforms such as Meta, Google, and Shopify. Rafay explains why growth cannot operate in silos. Paid acquisition, landing page optimisation, retention flows, and lifecycle marketing must function as one connected system.A central theme is funnel integrity. If advertising is strong but the landing experience is weak, performance suffers. If customers convert but there is no retention mechanism in place, value leaks from the business. Rafay outlines how brands should think beyond acquisition and build proper systems for upsell, cross-sell, and repeat purchase.The team also explore the current state of digital channels, including why TikTok may be overestimated by some brands, and why AI will fundamentally reshape performance marketing in 2026. Rather than treating AI as hype, they frame it as an operational necessity that will influence targeting, automation, and creative output. Throughout the episode, the underlying message is consistent: whether operating on Amazon or through owned channels, sustainable growth comes from understanding the full customer journey and optimising every stage of it.Key TakeawaysTraffic is not the objective: Conversion rate drives profitability.CRO is undervalued: Optimising what you already have often beats spending more.Funnels must be connected: Acquisition, experience, and retention are inseparable.Channel hype can mislead: Not every trending platform deserves budget.AI is not optional: Brands must prepare for automation-led marketing in 2026.Amazon and DTC can coexist: Integration, not competition, creates stronger growth.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Side Hustles, Trend Products, and Testing Fast | Upside #73
In this episode of Upside, Ali pitches a series of low-risk business ideas designed to be tested quickly and launched with minimal upfront investment. From art kits to print-on-demand products, the conversation explores how aspiring entrepreneurs can capitalise on trends without overcommitting capital.What’s Covered in This EpisodeThe episode centres around a set of creative business concepts aimed at individuals looking to launch something practical and scalable. Ali outlines several ideas that sit at the intersection of creativity and commerce, while Zamir and the team stress-test each one in real time.One standout concept is the ‘30 and 30 Art Kit’, inspired by the popular social media challenge where artists create 30 pieces in 30 days. The idea focuses on bundling essential supplies into a simple, ready-to-go kit targeted directly at that audience. The discussion covers sourcing, positioning, pricing, and how to reach niche communities through targeted advertising.The team also explore additional concepts including print-on-demand poster businesses, customisable colouring books, and even fruit moulding kits for decorative purposes. While some ideas are playful, the strategic theme remains consistent: test fast, validate quickly, and avoid heavy inventory risk.A core principle throughout the episode is speed. Rather than spending months perfecting an idea, the group advocate for rapid execution to gauge demand. In fast-moving markets, especially those driven by social media trends, agility is more valuable than perfection.The episode closes with a broader reflection on creative entrepreneurship, encouraging listeners to experiment with ideas, embrace iteration, and treat business like a series of tests rather than one big bet.Key TakeawaysLow risk first: Test ideas without heavy inventory or major financial commitment.Trend awareness matters: Emerging social media movements can reveal untapped demand.Speed beats perfection: Launch quickly, gather feedback, and refine.Niche targeting works: Clear audience focus improves advertising efficiency.Creative businesses scale: Print-on-demand and kit models reduce overhead while maximising flexibility.Iterate constantly: Treat every idea as an experiment, not a finished product.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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NEXT's Journey: From Catalog to Market Dominance | Upside #72
In this episode of Upside, Ali and Zamir break down why Next continues to thrive while many legacy retailers struggle, using Argos as a point of contrast. They explore how long-term thinking, disciplined financial control, and deep ownership of brand and supply chain have allowed Next to grow steadily in an increasingly unforgiving retail environment.What’s Covered in This EpisodeAli and Zamir begin by comparing the shared origins of Next and Argos as catalogue retailers, before unpacking how their strategies diverged over time. While both businesses faced similar market pressures, Next took a fundamentally different approach to planning, investment, and customer understanding.A central theme of the discussion is leadership. Under Simon Wolfson, Next adopted a disciplined, long-term mindset focused on financial control, infrastructure investment, and managing shareholder expectations. Ali and Zamir explain how this allowed the business to prioritise sustainable growth rather than short-term performance. The conversation then turns to ownership and control. Next’s end-to-end grip on its brand, supply chain, and inventory is highlighted as a major competitive advantage, particularly in fashion retail where speed, returns, and margin control are critical. This contrasts sharply with Argos, which struggled with flexibility and operational constraints.Ali and Zamir also examine Next’s customer-centric execution, from efficient returns and stock management to personalised marketing and range expansion that has evolved alongside its customer base. They discuss how early investment in infrastructure and technology positioned Next to respond quickly during key moments, including the shift in consumer behaviour during the pandemic. The episode closes with a broader reflection on what Next’s success teaches modern retailers. Clear strategy, long-term planning, and genuine customer understanding remain essential, even as channels and technologies continue to change.Key TakeawaysLong-term thinking wins: Next prioritised sustainable growth over short-term financial cycles.Leadership matters: Simon Wolfson’s disciplined approach shaped culture, strategy, and execution.Control creates flexibility: Owning brand and supply chain enables faster, smarter decision-making.Infrastructure is an advantage: Early investment in systems and technology paid off during periods of disruption.Customer understanding drives growth: Next has grown alongside its customers, adapting ranges and experiences over time.Retail can still win: Traditional retailers can thrive if strategy, execution, and discipline align.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Understanding Your Brand: The Key to E-Commerce Success (with Dax Dupré) | Upside #71
In this episode of Upside, Ali and Zamir sit down with Dax Dupré, eCommerce Manager at International Beverage, to unpack what it really means to know your brand, know your customer, and build growth that actually converts. Drawing on Dax’s journey from frontline sales through global drinks brands and into e-commerce leadership, the conversation blends commercial reality with practical insight from inside large-scale businesses.What’s Covered in This EpisodeThe episode opens with a simple but recurring theme: knowing your brand and knowing who you are targeting. Dax explains why clarity at this level directly shapes performance across the funnel, from awareness through consideration and ultimately purchase. Rather than overcomplicating strategy, he stresses the importance of understanding who you are speaking to and why they are buying in the first place.Dax shares his background moving from traditional sales roles into major FMCG environments, outlining how early exposure to customer interaction shaped his approach to e-commerce. He reflects on the importance of autonomy, explaining why freedom to make decisions, learn quickly, and adapt has been central to his career progression.The discussion moves into how e-commerce differs from traditional retail, particularly the visibility of data. Dax highlights how online channels allow brands to see exactly what is working and what is not, removing the ability to hide behind assumptions. Conversion rate, pricing, and promotion mechanics are explored as key signals that guide decision-making.Ali, Zamir, and Dax also dive into brand positioning and growth strategy, using real examples from the drinks industry. They discuss how licensing, diversification, and creating multiple customer touchpoints can build brand awareness beyond a single product or channel. Dax explains why growth is not just about volume, but about placing the brand in the right moments of the customer journey.The conversation closes with practical advice for brand managers and founders, particularly those looking to launch or scale in competitive categories. Dax shares lessons on speed, supply chain control, testing with small volumes, and focusing on what customers say rather than personal opinion. Throughout the episode, the message is consistent: data, discipline, and customer understanding drive sustainable success.Key TakeawaysKnow your brand and your customer: Clear targeting directly impacts funnel performance and conversion.Keep the funnel simple: Awareness, consideration, and purchase are enough when understood properly.Data removes guesswork: E-commerce exposes what works and what does not in real time.Autonomy matters: Freedom to act and adapt enables faster growth and better outcomes.Conversion beats traffic: Sending more people to a page means nothing without relevance.Test, learn, iterate: Small runs, fast feedback, and customer response should guide decisions.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Trump's Tariffs Tantrum, TikToks 2025 Triumph, and Amazon Driving People Away? | Upside #70
In this episode of Upside, Ali and Zamir unpack a week of developments that could reshape the landscape for sellers and brands operating globally. From proposed US tariffs to the rise of TikTok as a serious commerce platform and new questions around Amazon’s affiliate practices, they explore what these shifts mean in practice for businesses of all sizes.What’s Covered in This EpisodeAli and Zamir open with a breakdown of former President Trump’s proposed 10 percent tariff on goods traded between the UK, the US, and parts of Europe. They discuss how such a move would increase the cost of trading into the US and why the impact would be felt very differently depending on the size and structure of a business. While larger organisations may be able to absorb or offset these costs, smaller brands and manufacturers could face difficult decisions around pricing, margins, and supply chains.The conversation then moves to TikTok and its growing influence in e-commerce. Ali and Zamir explore how the platform is shifting its focus towards larger brands, strengthening anti-fraud measures, and positioning itself as a serious player in social commerce rather than just a media channel. They discuss what this means for brand strategy, advertising, and the future of consumer discovery.They also examine Amazon’s Project Starfish and the implications it has for affiliate marketing and brand transparency. The discussion raises concerns around how Amazon can use AI to create listings and capture affiliate revenue from direct-to-consumer sales, often without brands being fully aware. Ali and Zamir question what this means for brand control, attribution, and trust within the wider Amazon ecosystem.The episode closes with a reflection on the resilience of traditional retail, highlighting the continued success of UK high street retailer Next. Ali and Zamir discuss how adaptability, operational discipline, and a clear understanding of customers have allowed some legacy retailers to thrive despite ongoing disruption.Key TakeawaysTariffs raise costs: A proposed 10 percent tariff could significantly increase the cost of trading into the US.Small businesses feel it most: Larger brands may absorb tariff costs more easily than smaller manufacturers.TikTok is evolving fast: The platform is actively courting bigger brands and strengthening its commerce offering.Affiliate transparency questioned: Amazon’s Project Starfish raises concerns around attribution and brand control.Retail is not dead: Businesses like Next show that traditional retail can still succeed through adaptation and focus.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Navigating the Future of E-Commerce: Predictions for 2026 | Upside #69
In this episode of Upside, Ali and Zamir look ahead to what the next phase of selling on Amazon could really look like, and why the rules are quietly changing. From shifts in organic visibility to the growing role of artificial intelligence, they unpack the strategic adjustments sellers will need to make as the marketplace evolves.What’s Covered in This EpisodeAli and Zamir begin by discussing how Amazon’s operational priorities are changing and what that means for sellers. They explore the increasing likelihood that organic traffic will continue to decline, pushing brands towards greater reliance on paid media to maintain visibility and momentum.The conversation then turns to paid traffic and why this shift may not be entirely negative. With improved targeting and data-driven optimisation, Ali and Zamir explain how cost per click could stabilise or even reduce for sellers who understand how to work with Amazon’s systems rather than against them.Looking ahead to 2026, the episode examines the growing influence of artificial intelligence across Amazon’s infrastructure. From inventory forecasting and demand planning to operational efficiency, AI is expected to allow Amazon to scale without matching increases in cost, reshaping the competitive landscape for sellers.They also discuss the potential emergence of more advanced pricing strategies, including dynamic pricing models powered by real-time data and automation. The episode closes with a clear message: sellers who remain flexible, data-led, and willing to adapt will be best positioned to thrive in a more complex and competitive marketplace.Key TakeawaysOrganic reach is changing: Sellers should expect continued pressure on organic visibility and plan accordingly.Paid traffic becomes essential: Greater reliance on advertising will require smarter targeting and optimisation.CPC may stabilise: Improved relevance and consumer targeting could help control rising ad costs.AI reshapes operations: Automation and intelligence will drive efficiency across inventory and fulfilment.Future pricing evolves: Dynamic pricing strategies may become more common as data capabilities advance.Adaptability wins: Sellers who embrace change and plan strategically will stay competitive.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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How to Sell on Amazon - Part 1: Getting Ready to Launch | Upside #68
In this episode of Upside, Ali and Zamir break down what really needs to happen before you launch a product. Rather than jumping straight into ideas and suppliers, they focus on the fundamentals that separate successful launches from expensive mistakes, starting with identifying the real problem your product is meant to solve.What’s Covered in This EpisodeAli and Zamir begin by introducing the concept of the “itch”, the genuine customer problem that creates demand in the first place. They explain why products built around clear pain points stand a far better chance of success than those driven purely by personal interest or trend chasing.The conversation then moves into the realities of market alignment. Pricing, perceived quality, and advertising feasibility are all discussed as non-negotiables that must be considered early. The pair highlight how certain product categories, such as restricted or heavily regulated items, can face major barriers to scale regardless of demand.They walk through how to analyse the competitive landscape properly, using customer reviews, sentiment analysis, and marketplace data to uncover gaps that competitors are failing to address. This data-led approach helps define product specifications and avoids building something the market does not want.The episode also covers the importance of planning. Ali and Zamir stress the need to set clear budgets, understand manufacturing options, and evaluate suppliers before committing capital. They emphasise that strong preparation reduces risk and creates flexibility once a product is live.Throughout the discussion, the message remains consistent: passion alone is not enough. Successful product launches are built on research, realism, and a clear understanding of how the product will be positioned, priced, and promoted.Key TakeawaysStart with the itch: Every product should solve a clear and meaningful customer problem.Let data lead: Market research and competitive analysis should shape product decisions.Quality matters: Cutting corners on quality undermines long-term value and brand trust.Advertising feasibility is critical: Products that are easy to advertise and compliant scale faster.Plan before you build: Budgets, suppliers, and constraints must be defined early to reduce risk.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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How Argos Failed on a £40 BILLION Market Opportunity | Upside #67
In this episode of Upside, Ali and Zamir look back at the rise and fall of Argos, once the UK’s go-to everything store, and ask how a retail giant lost ground to Amazon. From its catalogue-era dominance to its struggle to adapt in the age of fast fulfilment and customer obsession, they unpack what went wrong and what modern brands can learn from it.What’s Covered in This EpisodeAli and Zamir start by revisiting Argos at its peak in the 1980s and 1990s, when the catalogue was a fixture in almost every British household. They discuss how Argos was, in many ways, ahead of its time, combining physical stores with centralised stock and rapid fulfilment long before omnichannel retail became a buzzword.The conversation then moves into the mid-2000s, when Argos still held significant market share but began to lose momentum. Ali and Zamir argue that while the business continued to perform on paper, it became overly focused on short-term financial cycles rather than long-term customer experience and infrastructure investment.They compare this approach to Amazon’s relentless focus on fulfilment, convenience, and customer trust, explaining how Amazon’s long-term mindset allowed it to compound advantages over time. In contrast, Argos struggled to evolve its proposition quickly enough as consumer expectations changed.The episode also touches on Argos’s acquisition by Sainsbury’s and how being absorbed into a larger corporate structure further limited its strategic flexibility. Ali and Zamir reflect on what Argos still represents today and whether there was a different path it could have taken in a rapidly transforming retail landscape.Key TakeawaysA household name: The Argos catalogue was once a staple in nearly every UK home.Early innovator: Argos pioneered an early form of omnichannel retail decades before it became mainstream.Lost momentum: A focus on short-term financial performance came at the expense of long-term growth.Amazon raised the bar: Faster fulfilment and deeper customer focus reshaped retail expectations.Corporate constraints: The Sainsbury’s acquisition narrowed Argos’s strategic options.Lessons for today: Long-term thinking and adaptability are essential in fast-moving markets.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Upside Christmas Special | Upside #66
In this episode of Upside, Ali, Zamir, Will, and Leon wrap up the year by reflecting on Q4 performance and laying the groundwork for what comes next. With October, November, and December data now available, the team explain why planning for the next Q4 starts immediately, while also sharing lessons from 2025 and practical advice for building stronger brands in 2026.What’s Covered in This EpisodeThe episode opens with a clear message: Q4 is not something you review and move on from. Ali and Zamir explain why Q4 data should feed directly into planning for the next year, covering everything from cash flow and stock to creative direction and execution.The conversation then shifts to the importance of brand fundamentals. Will and Leon stress that knowing who you are targeting, and why, is the foundation for every creative and marketing decision. Once brand direction is clear, everything else flows more easily, from photography and video to Amazon listings and wider content creation.The team also reflect on highlights from 2025, including international events, major milestones, and the growth of a global team. These moments lead into a broader discussion about culture, resilience, and the internal mantra of being comfortable with uncomfortable.A significant portion of the episode focuses on artificial intelligence in creative work. Will shares how tools like Adobe are integrating AI to remove time-consuming tasks while preserving human creativity. The group agree that AI should be used as an accelerator, not a replacement, helping teams move faster without losing judgement or taste.The episode closes with practical advice for anyone planning for 2026. From revisiting listings with fresh eyes to shipping imperfect work rather than overthinking, the message is clear: review the basics, use data intelligently, embrace new tools, and keep moving forward.Key TakeawaysQ4 planning starts now: October, November, and December data should immediately inform future strategy and forecasting.Brand clarity comes first: Knowing your audience and purpose makes creative and marketing decisions far easier.Use AI as a tool: AI should speed up workflows and remove friction, not replace human creativity.Fresh eyes matter: Stepping back and revisiting fundamentals often reveals missed opportunities.Ship and learn: Progress comes from action, not perfection. Build momentum and refine as you go.Culture drives performance: Teams that embrace challenge and growth create long-term success.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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The UK Budget's De Minimis Ruling and Amazon' Dropping Selling Fees!? | Upside #65
In this episode of Upside, Ali and Zamir unpack the mounting economic pressures facing UK businesses, from the long-term cost of Brexit to shifting marketplace dynamics and a disappointing government budget. They explore how these forces intersect and why small businesses continue to feel overlooked in an increasingly complex economic environment.What’s Covered in This EpisodeAli and Zamir begin by examining the estimated cost of Brexit to the UK economy, which they suggest is now running at around £100 billion per year, equivalent to roughly 4 to 5 percent of GDP. They discuss how these losses are not abstract figures but real costs felt most acutely by small and medium-sized businesses through increased bureaucracy, reduced trade efficiency, and lost growth opportunities.The conversation then turns to Amazon’s recent decision to reduce certain fulfilment fees, particularly in apparel. While this move may appear positive on the surface, Ali and Zamir argue it is largely aimed at competing with ultra-low-cost platforms such as Temu and Shein, potentially benefiting overseas sellers while placing further pressure on UK-based brands already operating on tight margins.They also reflect on the latest budget announcement, expressing frustration at the lack of meaningful support for small businesses. The discussion highlights ongoing policy gaps, including delays around the removal of the de minimis threshold, which continue to disadvantage domestic sellers.Throughout the episode, Ali and Zamir connect these themes to a broader concern that small businesses remain central to the economy yet consistently neglected in policymaking, raising serious questions about long-term sustainability and growth.Key TakeawaysBrexit’s ongoing cost: The UK economy is estimated to be losing around £100 billion annually as a result of Brexit.SMEs feel the impact most: Increased admin and reduced trade opportunities are hitting smaller businesses hardest.Amazon fee cuts are strategic: Reduced fulfilment fees appear designed to compete with Temu and Shein rather than support UK sellers.Budget disappointment: The latest budget offers little to no relief for small businesses.De minimis delays matter: Continued uncertainty around thresholds is creating further strain for UK-based sellers.Policy neglect persists: Small businesses are vital to the economy but remain under-supported by government decisions.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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How to slash your ACOS by 80% | Upside #64
In this episode of Upside, Ali and Zamir break down the real mechanics of advertising on Amazon and explain why great ads do far more than drive paid traffic. They unpack how Amazon’s advertising ecosystem works, why bidding alone will never guarantee visibility, and how successful campaigns can directly improve your organic search performance on the platform.What’s Covered in This EpisodeAli and Zamir begin by challenging the common misconception that advertising on Amazon is simply a matter of increasing bids. They explain that ads only work when your objectives align with Amazon’s own incentives, which are built around revenue, relevance and customer satisfaction.The conversation highlights the intricate link between paid and organic performance, showing how strong advertising signals can lift your organic rankings by proving to Amazon that your listing converts and meets customer intent.They walk through the key metrics that sellers must understand, including click-through rate, conversion rate and cost of sale, and explain why each one reveals something critical about both your listing quality and your ad effectiveness.The episode also touches on market volatility and competitive dynamics, stressing that advertisers must adapt to shifting demand, rising costs and seasonal changes. Finally, Ali and Zamir outline practical strategies for building campaigns that work with Amazon’s system rather than against it, ensuring long-term efficiency and growth.Key TakeawaysBidding is not enough: Advertising success depends on strategy, relevance and alignment with Amazon’s incentives.Ads boost organic ranking: Strong paid performance signals to Amazon that your listing deserves higher organic placement.Amazon profits twice: The platform earns from clicks and conversions, shaping how ads are prioritised and shown.Metrics matter: CTR and CVR reveal the strength of both your advertising and your listing.Adaptation is essential: Market shifts require constant optimisation and informed decision-making for sustainable results.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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How To Catapult Your Conversion Rate | Upside #63
In this episode of Upside, Ali, Zamir and Leon tackle one of the most common and costly mistakes in e-commerce: sending traffic to a listing that cannot convert. They break down why optimisation must come before advertising and explain how understanding customer psychology is the true foundation of every high-performing product listing.What’s Covered in This EpisodeThe trio begin by stressing the importance of building a listing that is capable of converting before spending a single pound on traffic. They explain why titles, bullets, descriptions and, most importantly, images must all work together to communicate value in a way that resonates with customers.They delve into customer psychology, highlighting that benefits should always take priority over features if sellers want to connect with buyers on an emotional level. Ali, Zamir and Leon share real examples from their work with brands of all sizes, showing how subtle shifts in messaging and structure can dramatically improve results.A major focus is placed on imagery, which they describe as the most influential component of any listing. They outline how each image should communicate a single clear benefit and why a mobile-first approach is essential now that most shoppers browse on their phones.The discussion also covers the role of AI and data analytics in understanding customer behaviour. By analysing search terms, click patterns and competitor insights, sellers can adapt their listings to meet customer needs in real time and stay ahead in a crowded marketplace.The episode concludes with a call for a more disciplined, data-driven approach to listing optimisation, encouraging sellers to put in the groundwork before investing in ads or external traffic.Key TakeawaysOptimise before advertising: A listing must be capable of converting before any traffic is driven to it.Know your customer: Understanding customer psychology is the foundation of effective listing creation.Images drive conversions: Visuals should be benefit-led, mobile-friendly and strategically sequenced.Mobile first matters: Most shoppers browse on their phones, so listings must be designed for smaller screens.Use data and AI: Analytics tools help reveal what customers want, helping sellers refine listings with accuracy.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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63
Humanoid Robots, The AI Bubble, and Why Regulation Is Falling Behind | Upside #62
In this episode of Upside, Ali and Zamir dive into the rise of what they call AI slop, the wave of low value, low effort content now flooding the internet. They explore how unregulated AI proliferation is reshaping the digital landscape and why the rapid spread of meaningless output poses a risk to businesses, consumers and society as a whole.What’s Covered in This EpisodeAli and Zamir open the conversation by defining AI slop, the growing volume of content created by artificial intelligence that lacks substance, insight or usefulness. They discuss how this phenomenon is becoming increasingly common across platforms and how it is already diluting the quality of information online.The discussion widens to the economic risks associated with unchecked AI development, including the troubling concentration of power within a handful of major corporations. The pair compare these dynamics to historic economic bubbles, raising concerns about potential market distortions and the vulnerability of smaller businesses.They examine the need for modern regulatory frameworks that evolve alongside AI, stressing that governments must understand and address the consequences of automation and algorithmic content production. Without intervention, the future risks being shaped by a limited number of dominant players.The episode also touches on broader societal concerns, including environmental impact, resource consumption and the ethics surrounding the widespread use of AI. Ali and Zamir argue that both ecological responsibility and technological oversight must be taken seriously if we hope to build a sustainable and equitable future.Key TakeawaysAI slop is rising: Low value AI generated content is flooding the internet and diminishing the quality of information.Power is concentrating: A small group of corporations holds increasing control over AI development and its economic impact.Market risks are growing: The current trajectory mirrors past economic bubbles and may lead to distortions in the digital economy.Regulation is essential: Policymakers must keep pace with AI or risk losing control of key societal systems.Ethical and environmental concerns remain urgent: AI development must be balanced with ecological responsibility and moral oversight.Collective vigilance matters: Society must question, challenge and guide the direction of AI before it shapes the future without accountability.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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The Failures of Amazon's Newest AI Initiative | Upside #61
In this episode of Upside, Ali and Zamir pull no punches as they dissect Amazon’s new AI content creation tool, and their verdict is not flattering. Despite Amazon’s immense resources, the duo find themselves questioning how such a major player could release a product that falls so far short of expectations.What’s Covered in This EpisodeAli and Zamir break down their experience testing Amazon’s latest AI tool, designed to help sellers generate product images and copy. What they find instead is a frustratingly basic system that lacks the quality, creativity and usability required to make a meaningful impact for sellers.Ali voices particular disbelief, questioning how a company at the forefront of global e-commerce could deliver something so poorly executed. He argues that the tool reflects a deeper issue within Amazon: a growing disconnect between the company’s technological ambition and its understanding of what sellers actually need.Zamir expands on the missed opportunity, pointing out that while AI-driven content generation has huge potential, Amazon’s implementation feels rushed and underdeveloped. The pair compare it to existing third-party tools that already outperform Amazon’s offering in both image generation and copy quality.The discussion closes with a reflection on what this misstep says about Amazon’s approach to innovation and how sellers can continue to stay ahead by using better-performing alternatives already available in the market.Key TakeawaysAmazon’s AI tool disappoints: The new content generator fails to deliver usable imagery or effective copy for sellers.A missed opportunity: Despite its scale and resources, Amazon’s tool lacks innovation and polish.User needs overlooked: The product feels detached from the realities of how sellers create and optimise listings.Copy still matters: Concise, conversion-driven copy remains essential, and this tool fails to produce it.Better options exist: Third-party tools continue to outperform Amazon’s own offering across quality and functionality.Innovation gap revealed: The release highlights a disconnect between Amazon’s technological potential and its practical delivery.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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How to Scale an 8 figure Amazon Business (with Sameed Naviwala CEO Bumble Towels) | Upside #60
https://www.eventbrite.co.uk/e/amazon-rapid-sales-growth-faster-resolutions-bigger-margins-tickets-1968010438198?aff=oddtdtcreatorIn this episode of Upside, Ali & Zamir sit down with Sameed Naviwala, CEO of Bumble Towels, to unpack how he built an eight-figure e-commerce brand from nothing. From starting with zero capital to becoming a recognised name in online retail, Sameed’s story offers a grounded look at what it really takes to succeed on Amazon and beyond.What’s Covered in This EpisodeAli & Zamir explore Sameed’s entrepreneurial journey, tracing his path from early setbacks to scaling Bumble Towels into a thriving e-commerce brand. Sameed reflects on the lessons learned along the way, emphasising the importance of self-awareness, humility, and setting ego aside to recognise weaknesses and improve decision-making.The discussion delves into the realities of scaling an Amazon business, from managing inventory and cash flow to balancing investment risk with long-term stability. Sameed shares how he navigated moments of uncertainty, learned to adapt to changing market conditions, and found success through consistent focus on product quality and customer experience.Together, they explore how the direct-to-consumer model deepens brand connection, and why staying relevant in a crowded marketplace requires constant innovation and discipline. The conversation also touches on financial literacy, the hidden dangers of over-diversification, and the systems that support sustainable growth.This episode blends practical insight with real entrepreneurial grit — a must-listen for anyone looking to build something lasting in the world of e-commerce.Key TakeawaysStart small, think big: Sameed built Bumble Towels from zero capital to eight figures by focusing on consistency and discipline.Self-awareness drives growth: Recognising weaknesses and setting aside ego are essential to improving business strategy.Inventory control is everything: Managing stock levels prevents cash flow strain and ensures steady growth.Know your market: Understanding customer needs and adapting to trends is key to long-term success.Brand before expansion: Building a brand that resonates creates differentiation in competitive spaces like Amazon.Balance risk and reward: Sustainable growth comes from calculated investment, not reckless scaling.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Sora, Deepfakes, and the Hidden Cost of AI Progress | Upside #59
In this episode of Upside, Ali & Zamir explore the accelerating rise of artificial intelligence and what it means for business, creativity, and society at large. From the launch of OpenAI’s Sora 2 to Google’s Nanobanana, the duo unpack the astonishing speed of progress in AI and the growing concern that regulation may not be keeping pace.What’s Covered in This EpisodeThe discussion opens with Ali voicing concerns about the potential exploitation and concentration of power as AI capabilities advance faster than most governments can regulate. He warns that the next wave of tools could outstrip our ability to manage them responsibly.Zamir shares his take on the opportunities these innovations bring, particularly within marketing, content creation, and automation. Tools like Sora 2 and Nanobanana showcase how AI can now generate hyper-realistic video and image content at a fraction of the cost — a major leap for creators and brands.As the conversation deepens, they examine the ethical and economic implications of this shift, including the potential for job displacement, inequality, and the growing dominance of a few mega-corporations. Both hosts agree that while AI offers unprecedented opportunities for entrepreneurs, it also demands heightened awareness, adaptability, and moral responsibility.The episode closes on a reflective note, considering how society might react to a future shaped by AI — and whether, in a hyper-automated world, people will begin to seek more authenticity, creativity, and human connection.Key TakeawaysAI is evolving at breakneck speed: The emergence of Sora 2 and Nanobanana demonstrates how rapidly generative technology is advancing.Regulation lags behind innovation: The pace of AI development may outstrip policymakers’ ability to ensure ethical and responsible use.Power is concentrating: A handful of tech giants now control the future of AI, raising concerns over fairness and accountability.Business opportunity meets ethical risk: Entrepreneurs must embrace innovation while safeguarding integrity, privacy, and equity.Workforce disruption is inevitable: As automation grows, proactive retraining and adaptation strategies are essential.A shift towards authenticity: As AI becomes more pervasive, genuine human creativity and storytelling may become even more valuable.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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Amazon Fined $2.5B, Higher Selling Fees, and TikTok's Crackdown on Generic Content | Upside #58
In this episode of Upside, Ali & Zamir break down a packed week in e-commerce — from billion-dollar fines to shifting seller fees and evolving platform policies. The conversation opens with the Federal Trade Commission’s record $2.5 billion fine against Amazon over deceptive Prime membership practices, before branching into global tax changes, rising operational costs, and the latest platform updates shaping the digital landscape.What’s Covered in This EpisodeAli & Zamir dissect the implications of the FTC’s $2.5 billion fine, exploring what it means for Amazon’s governance, consumer trust, and the wider e-commerce ecosystem. They discuss how this decision signals a tightening regulatory environment, particularly in the United States, where scrutiny over marketing and data practices continues to grow.The discussion then turns to the mounting costs of doing business on Amazon, including increased FBA storage and shipping fees ahead of the critical Q4 period. The pair offer perspective on how sellers can manage profitability when expenses are rising faster than demand.They also examine the latest VAT and tax regulation updates, from HMRC’s revised guidance in the UK to new compliance measures in Canada, outlining what international sellers need to know to stay on the right side of the law.Finally, the episode explores TikTok Shop’s new policies aimed at penalising repetitive and AI-generated content, considering how these rules might reshape discoverability, creativity, and the opportunity for smaller creators. The conversation closes with a look at Amazon’s newest device launches and AI advancements, particularly Alexa’s next evolution — a glimpse at where Amazon is heading beyond retail.Key TakeawaysRecord fine for Amazon: The FTC’s $2.5 billion penalty marks a turning point in how regulators hold e-commerce giants accountable for misleading practices.Rising FBA fees: Increased storage and shipping costs during Q4 will squeeze margins; strategic inventory planning is key.VAT and tax changes: New regulations across multiple markets, including the UK and Canada, demand closer compliance monitoring from sellers.TikTok tightens standards: The platform’s new penalties for repetitive or low-quality content are reshaping creator strategies.Innovation continues: Amazon’s latest Alexa updates reflect its push towards more intelligent, AI-driven devices.Regulatory shift: The FTC’s move signals a broader trend towards stricter oversight of digital commerce globally.To access more insights on building sustainable online businesses and avoiding common pitfalls in the reselling world, visit https://thiswayup.online/resources.
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ABOUT THIS SHOW
Welcome to Upside, a limited series podcast for brand owners, brand managers and the digitally curious. In each episode we'll be sharing insights and strategies that have helped us and over 100 brands grow to dominate the online marketplace.We'll dive into the most common questions we get from founders, explore the nuances of consumer behaviour and reveal our formula for success. Whether you’re a seasoned brand manager or just starting out, tune in for bite sized insights and practical advice to help you thrive in the digital world.So join us on this journey, avoid common pitfalls and learn what it takes to win in todays competitive marketplaces. Lets get started and make the most of the Upside.
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