Behind the Vault cover art

All Episodes

Behind the Vault — 51 episodes

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Title
1

Transforming a Century-Old Bank for the Future with Fist International Bank and Trust CEO Peter Stenehjem

2

Creating a Community FI CD Marketplace with John Blizzard of Seattle Bank and CD Valet

3

Redesigning the Institution at Travis Credit Union with CEO Kevin Miller

4

Building a Digital Strategy on Feedback with Addition Financial Kevin Dougherty

5

Staying Ahead of Regulatory Change- Insights from Jim McCarthy

6

The Transformed Banking Experience - Sandy Spring Bank's Digital Journey

7

Better Experience through Design Thinking for Community FIs

8

Marketing as a Growth Engine- Insights from Nymbus CMO Jody Guetter

9

Aligning Growth and Purpose with Beneficial State Bank's Randell Leach

10

Leading Innovation with Golden 1 Credit Union's Mike Daum

11

Digital Innovation Disciplines with IncredibleBank's Phil Suckow

12

The Practical Application of AI for Community FIs Today with Ben Maxim of MSUFCU

13

Building for the Small Financial Institution with Ted Coy of Valiify

14

The Sticks and Carrots of Open Banking with Lisa Arthur of Sensedia

15

Building Member Relationships Using Data with Kevin Brauer of Affinity Federal Credit Union

16

Unlocking the Potential of Credit Union and Bank Mergers with Michael Bell of Honigman

17

Design & Trust for Community FIs with Architect Diana Melichar

18

Innovating Community FI Services: A Conversation with Jonathan Taylor of CU Sol

19

Launching A Niche Digital Financial Brand with Rob Hoyle, CIO of Vantage West Credit Union

20

Executing a Community Bank Turnaround with Dave Lamb of Oxford Bank

21

Navigating Change and Overcoming Resistance with James Robert Lay of the Digital Growth Institute

22

Banking on Litigation: How Esquire Bank Found Its Niche in Plaintiff Law Firms

23

Curiosity-Driven Financial Service with Kathy Jumper of Orange County's Credit Union

24

How did a university credit union transform into a fintech powerhouse?

25

Expanding into a new Metro with DJ Kurtze of Five Star Bank

26

Strategies for Optimizing Channels with Chris Turnley of UFCU

27

Strategies for Serving a Changing Community with Laura Worzella of OneAZ Credit Union

28

The Problems and Opportunities in Distressed Commercial Real Estate with Greg Freedman, BH3 Management

29

Branching Out - Physical Expansion strategy of Ascend Federal Credit Union w/ CEO Matt Jernigan

30

The Legacy and Future of Economic Equality with Kevin Cohee of OneUnited Bank

31

Long Live Retail Banking with Elizabeth Magennis of ConnectOne Bank

32

Organizing to Address Gaps in Affordable Housing with Ziquora Banks of Verity CU

33

The Unique Solutions of Community FIs

34

The Pressure on Community FIs

35

From Commercial to Consumer with Jonathan Encarnación of Community First Fund Credit Union

36

The Financial Coaching Model for Growth and Retention with Bree Shellito of Ent Credit Union

37

Reinventing Member Experience with Carma Peter of Michigan Legacy Credit Union

38

Catering to Unique Community Needs with Cathy Landtroop and Lubbock Smith of Vista Bank

39

Growing Credit Unions through Mergers with Geri Hopkins and Brett Fisher of Skyla Credit Union

40

Building Trust in Banking with Teri Williams of OneUnited Bank

41

Maximizing the Results of Community Impact Efforts with Ryan Harvey of Family Trust FCU

42

When Sustainability is the Mission w/ Lex Ford of Climate First Bank

43

Community Lending in the Age of Dodd-Frank w/Miriam Mitchell of Addition Financial Credit Union

44

The Risks of an Aging Population to Community Financial Institutions w/ Gazi Kabas

45

When ownership is more than dividends w/ Peter Nelson of Glenwood State Bank

46

Better Service and Less Cost through Digital w/ Amy McGraw of Tropical FCU

47

Strategies for Growth that are Working Today with Gary Golden of BHCU

48

Banking Customer Experience, Gaps and Blindspots with Mark Arnold

49

Winning the Acquisition Game as a Community Bank with R.J. Grimshaw

50

Consumer Behavior and Payments with Toshiba Global Commerce Solutions' Gregg Margosian

51

The Future of Banking with Mindspan Systems' Rich Edwards