All episodes

#210: Digital Consumer Trends for 2022

#209: Loyalty & Awards Conference News for Travel Loyalty Professionals

#208: Keeping Customers Happy and Engaged (Short Summary Show)

#207: The "Australian Loyalty Association" Expands and Partners with "Let's Talk Loyalty"

#206: Global Loyalty Academy Workshops in 2022 and FREE Competition to Win

#205: Loyalty Insights from the IKEA Family Club (Short Summary Show)

#204: Loyalty Lessons from "USA Convenience Chain of the Year" - Yesway

#203: Groundbreaking Research on What Brits Want From Loyalty

#202: Loyalty Insights from Scandinavia (Short Summary Show)

#201: Leveraging Known Customer Data to Acquire New Members

#200: Circle K's Subscription Car Wash Loyalty Programme

#199: Loyalty Ideas for Small Companies by Creating Customer Connections (Short Summary Show)

#198: Driving Loyalty Beyond Cookies with Loyalty Expert Billy Loizou

#197: Loyalty Insights from Poland

#196: Loyalty Statistics and KPI's for Success (Short Summary Show)

#195: Virgin Red - The Red Thread Connecting the Virgin Brand Globally

#194: Air Canada’s Award-Winning Aeroplan Program

#193: Asia Miles Insights from Cathay Pacific Airways (Short Summary Show)

#192: Talking Loyalty with Tom Peace of The Loyalty People

#191: Let's Talk Loyalty Bonus Episode - Show Update

#190: Customer-Based Corporate Valuation with Professor Daniel McCarthy (Short Summary Show)

#189: Cathay Pacific Airways Launches Lifestyle & Wellness Innovations

#188: VodaBucks: Loyalty Programme of South Africa’s Vodacom Group (Short Summary Show)

#187: Microsoft Rewards - Insights and Ideas

#186: Loyalty Programmes as Media Owners (Short Summary Show)

#185: Create Emotional Loyalty With Points For Good

#184: Hong Kong's Groundbreaking Yuu Rewards, A Hong Kong Coalition Loyalty Program (Short Summary Show)

#183: Denmark's Salling Group Customer Program's Highly Successful Launch

#182: BP Fueling Customer Loyalty Around the World (Short Summary Show)

#181: International Loyalty Awards 2022

#180: Loyalty Partner Insights from Epsilon’s Tamara Oliverio and Julie Smith (Short Summary Show)

#179: Irish Loyalty Summit and Awards 2022

#178: Loyalty Partner Insights from Comarch’s Sidney Dunn (Short Summary Show)

#177: Subscription Programmes as a Must-Have Tool for Brand Success

#176: Award-Winning Coalition Loyalty Program in Mauritius (Short Summary Show)

#175: eBucks South Africa Wins Best Loyalty Programme of the Year 2021 AGAIN!

#174: UK Travel Loyalty Expert Insights from "Head for Points" (Short Summary Show)

#173: Education and Inspiration - Ideas for Airline Loyalty Professionals

#172: Vodafone's Very Me Programme - Partnerships Loyalty Strategy (Short Show Summary)

#171: Loyalty Insights from Italy

170: The Role of Simplicity Driving Success & Advocacy (short summary show)

#169: Panera Bread Shares Subscription Insights - its Powerful, Disruptive Approach to Customer Loyalty.

#168: Shell Shares Key Insights for it's award-winning UK & China Programmes (Show Summary)

#167: Fred Reichheld - Loyalty Industry Legend - Launches "Winning On Purpose - the Unbeatable Strategy of Loving Customers"

#166: Community, Connection and Neuro-Diversity - Loyalty-led Marketing with Dr Chris Arnold (Short Summary Show)

#165: 2022 Loyalty Trends, Gamification and Subscription with Epsilon's Vice President of Loyalty Strategy

#164: Loyalty Magazine Awards - now the International Loyalty Awards (Short Show Summary)

#163: Accor's Live Limitless Programme Focuses on Passion and Partnerships

#162: KPMG Consumer Research Post-Covid Priorities (Short Summary Show)

#161: 7-Eleven Shares Secrets to Success & Driving Loyalty with 7REWARDS.

#160: Let's Talk Loyalty's First Birthday Episode (Short Show Summary)

#159: Sports Loyalty - Innovation with UK Premier League Football Club Launch of "My Arsenal Rewards"

#158: Effortless and Emotional Loyalty Concepts from Etihad Guest (Short Show Summary)

#157: L'Oreal, Wyndham Hotels and Toys R Us - Loyalty Insights with Alyssa Callahan

#156: Kimpton Hotels Loyalty Insights with Shirley King (Short Summary Show)

#155: Emirates Skywards - Driving Success Through Personalisation, Partners & New Propositions

#154: Dell's Advantage Loyalty Program (Short Summary Show)

#153: New Zealand Loyalty Expert Shares Exciting Airline & Grocery Loyalty Insights

#152: Expert Insights from a Loyalty Leader in India (Short Summary Show)

#151: Connecting with Customers through Compelling Content & Experiences

#150: Subscription Loyalty - Lessons and Insights (Short Summary Show)

#149: Creative Airline Loyalty Concepts from Comarch - Prepaid, Subscription or Unlimited Travel?

#148: B2B Loyalty and Case Studies (Short Show Summary)

#147: Flying Blue from Air France KLM Group - Loyalty & Partnerships Insights

#146: Loyalty Leadership with Bain & Company's Rob Markey (Short Show Summary)

#145: South African Consumer Loyalty Insights 2021

#144: Bryan Pearson of LoyaltyOne Former CEO - Short Summary Show

#143: Subscription (Paid) Loyalty in Hotels, Coffee Chains and Airlines - What's Working?

#142: An Innovative Loyalty Model from Wharton's Professor of Marketing, Peter Fader (Short Summary Show)

#141: Loyalty Excellence and Innovation with AA Smartfuel New Zealand

#140: Sky VIP Loyalty Programme in the UK (Short Show Summary)

#139: Data Laws and Data and Privacy Health Checks for Loyalty Professionals

#138: ebookers.com - Online Travel Agency Loyalty (Short Summary Show)

#137: TWO YEAR ANNIVERSARY - Let's Talk Loyalty Celebrates with The Wise Marketer and Loyalty Academy

#136: Return on Loyalty (Short Summary Show)

#135: Loyalty Industry Innovation - RENT Should Be Rewarding

#134: Rakuten Rewards (Short Show Summary)

#133: Livelo's Loyalty Leadership in Brazil

#132: What the Brits Want from Loyalty (Short Summary Show)

#131: Luxury Shopping Centre Loyalty Launch - Galerija Belgrade (Serbia)

#130: 119 Loyalty Ideas to Beat Covid - 19 (Short Summary)

#129: Leveraging Loyalty Levers to Support COVID Education and Action in India

#128: American Airlines & AAdvantage Loyalty Insights (Short Summary Show)

#127: "The Loyalty Report 2021" with Bond Brand Loyalty

#126: Loyalty Insights from Epsilon (Short Show Summary)

#125: The Power of Podcasting to Drive Loyalty

#124: Bringing Global Loyalty Innovation to Australia (Summary Show)

#123: Bonus Episode - Epsilon Personalive Podcast

#122: Loyalty Science Lab Insights

#121: Five UK Consumer Trends to Watch (Short Summary Show)

#120: Innovative Ideas Driving Banking Loyalty in South Africa

#119: Loyalty in the Luxury Sector (Short Summary Show)

#118: Secrets to Loyalty Success with Collinson's Priyanka Lakhani

#117: Covid Drives Digital Transformation (Short Summary Show)

#116: Leveraging Loyalty to Build Your Brand with Epsilon's Paul Davies

#115: Loyalty Research and Insights from South Africa

#114 - Does Your Loyalty Programme Need a Reality Check?

#113: Flybuys - Loyalty Lessons from Australia's Most Popular Loyalty Programme

#112: Loyalty Challenges and Trends with Comarch's Bart Demczuk

#111: Skywards Insights - Expansion and Inspiration Pre-Covid