All episodes

#310: Lessons from New Zealand's Phil Devlin - Loyalty Expert (Short Summary Show)

#309: The Future of Crypto Rewards - Research from the Loyalty Academy and Bakkt

#308: Rewards - Monetary or Non-Monetary? Insights from the Loyalty Science Lab

#307: Data Capture and Trust - Cheetah Digital's Approach

#306: Canada's Changing Loyalty Market & Canadian Automobile Association Insights

#305: Changing Customer Loyalty - Insights Post Pandemic from Kobie Marketing

#304: Airline Loyalty Evolution with Comarch (Short Summary Show)

#303: Loyalty Insights from South Africa - 2022 Truth & Brandmapp Loyalty Whitepaper

#302: BLAND Loyalty - Bridging the Gap between Brand and Loyalty Marketing

#301: Loyalty Partnerships - KLM and Air France Flying Blue Program (Short Summary Show)

#300: Air Asia Rewards Super App - Loyalty Insights from the World's Best Low-Cost Airline

#299: At The End of Every Data Point is a Human

#298: South African Loyalty Insights 2021 - Short Summary Show

#297: The Epsilon Loyalty Index - Consumer Loyalty Insights for Australian Brands

#296: The Role of Community, Social Consciousness and Neurodiversity in Loyalty.

#295: Secrets of Success for Subscription Loyalty (Short Summary Show)

#294: East v West - Fascinating Loyalty Program Insights from Asia - Courtesy of Comarch

#293: Reducing Churn in the Home Energy Sector with Genesis New Zealand

#292: AA Smartfuel New Zealand (Short Summary Show)

#291: My FedEx Rewards - A Powerful Differentiator in an Extremely Competitive Industry

#290: South African Loyalty Awards - Judges Share Insights and Best in Class KPI's

#289: Privacy, Data & GDPR Insights (Short Summary Show)

#288: Global Perspectives on Customer Loyalty with Capillary Technologies

#287: Crushing Churn & Creating Loyalty by Connecting with Customers

#286: Bilt Rewards: Rewarding Home Renters (Short Summary Show)

#285: Optimising Email Campaigns with AI and Machine Learning Insights

#284: Fuel Rewards from Shell - Award-Winning Loyalty Celebrates 10 Years Delighting Customers

#283: Livelo - The Leading Loyalty Program in Brazil - Short Show Summary

#282: Ultamate Rewards from Ulta Beauty - A Key Differentiator in a Competitive Sector

#281: Sweatcoin Rewards Walking - Driving Health and Wealth Through Loyalty

#280: Shopping Mall Loyalty with Galerija Belgrade (Short Summary Show)

#279: Loyalty Insights, Successes and Trends with Epsilon

#278: MOL Group's Digital Transformation across Europe - Led by Loyalty

#277: Young Warriors Use Loyalty Levers for Maximum Impact (Short Summary Show)

#276: Childcare Saver Leverages Partners to Help Reduce the Cost of Childcare

#275: Gamification Guru Explains Psychological Drivers of Engagement

#274: The Loyalty Report 2021 (Short Summary Show)

#273: eCommerce Leader Leverages Loyalty to Drive Commercial Success

#272: Award Winning "MySchool MyVillage MyPlanet" Connects Transactional and Emotional Loyalty.

#271: The Role of Communications to Drive Loyalty - Short Summary Show

#270: Crypto-Based Rewards - Insights and Inspiration for Travel and Hospitality

#269: HEMA's Heritage and Values Drive Customer Loyalty

#268: Lessons from the Loyalty Science Lab - Short Summary Show

#267: Floor & Decor Shares the "Pro Premier Rewards" Program

#266: "Sleep Number" Leverages Loyalty to Drive Advocacy

#265: Greenbacks Loyalty Programme from Nedbank (Short Summary Show)

#264: Let's Talk Loyalty is 3 Years Old - Birthday NEWS Announcement

#263: Sharing Data, Sharing Ownership & Renting Fashion - New Models Driving Loyalty

#262: A Reality Check for Your Loyalty Program (Short Summary Show)

#261: Building Bilt Rewards from Strength to Strength

#260: Short Summary Show of Bart Demczuk Interview from Comarch Middle East

#259: eCommerce Excellence with Adore Beauty and Adore Society (Short Summary Show)

#258: Web 3.0, Crypto-currencies, Metaverse and NFT's - Loyalty Insights

#257: Airline Loyalty Programs - their Role, Positioning and Potential for Even Greater Profits

#256: Loyalty Innovation in Financial Services - Old Mutual Earns Loyalty by Educating

#255: The Loyalty Report 2022 - Essential Insights and Innovations for Loyalty Professionals

#254: Loyalty Innovation in the Railway Industry

#253: Human Psychology and It's Role in Loyalty Programmes

#252: The Irish Times, an Iconic Irish Brand, Wins Customer Loyalty through Innovation

#251: Digital Transformation with RSVP Rewards from the Sandman Hotel Group

#250: Star Alliance - Short Summary Show

#249: UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth

#248: Leading Loyalty for Telecoms Giant Verizon

#247: Whatsapp and Card-Linking - Innovative Ideas for Loyalty Professionals (Short Summary Show)

#246: Getting Loyalty Unstuck in 2022

#245: Tupperware Leveraging Loyalty in Mexico

#244: IAG Loyalty - Powerful Propositions in Turbulent Times (Short Summary Show)

#243: How Can Loyalty Marketers Support Sustainability Goals?

#242: Driving Direct & Indirect Revenue from Loyalty Marketing - Insights from Epsilon’s Loyalty Labs

#241: Payback Germany - A World Famous Coalition Program (Short Summary Show)

#240: Collinson's Daniel Cantorna Shares Loyalty Insights and Innovation from the Asia Pacific Region

#239: Hong Kong's Leading Loyalty & Lifestyle Platform - Yuu Rewards

#238: Cookies Causing Chaos - with Epsilon's Elliott Clayton (Short Summary Show)

#237: Del Yeah Rewards: Del Taco's Key Component for Business Growth

#236: David’s Bridal - The World's First "Crowdsourced " Loyalty Program

#235: Subscriptions Driving Restaurant Loyalty in South Africa

#234: Driving Loyalty in Convenience Retail with Sheetz USA

#233: Etihad Guest - Powerful Propositions Building Emotional Loyalty

#232: Innovation in China with Lagardère Travel Retail (Short Summary Show)

#231: Building Your Program's Profitability - Loyalty's Hidden Potential

#230: The Boots Iconic "Advantage" Programme in the UK Celebrates Its 25th Birthday

#229: Coalition Loyalty in Colombia (Short Summary Show)

#228: Loyalty Insights from IAG Loyalty

#227: Measuring the Value of Loyalty Marketing Investment with Epsilon

#226: Virgin Red - Where Customers Genuinely Come First (Short Summary Show)

#225: Insights from the "2022 Global Report on Loyalty Marketing & Rewards Programs"

#224: Celebrating the Freddie Awards - The "Oscars" of Travel Loyalty

#223: Announcing - The Winner of the Loyalty Academy Scholarship is ...

#222: Loyalty Leads the Transformation of Albertsons

#221: What We've Learned About Loyalty

#220: Aviation Loyalty Program Insights with Evert de Boer (Short Summary Show)

#219: "For Love or Money" - Australian Consumer's Loyalty Perspectives For 2022

#218: Anantara, Avani, Kempinski - Leveraging the GHA "Discovery" Program To Drive Customer Loyalty for Independent Hotel Brands

#217: Insights on Loyalty Innovation with Epsilon (Short Summary Show)

#216: Everyday Loyalty - Connecting Customers, Members and Merchants

#215: Loyalty Insights from Asia - Speak Like a CEO

#214: ENOC's Successful Loyalty Program in the UAE (Short Summary Show)

#213: Relaunching The Shangri-La Hotel Rewards Program

#212: Circle K's Award-Winning "PLAY or PARK" Programme in Ireland

#211: Loyalty Programme Liability Modeling (Short Summary Show)