All Episodes

252. Getting Better AI Output With Frameworks with David Shull

251. Hot Take: There Will Never Be A "Good" Time

250. Vetting Educational Opportunities with Shannon Lamarche

249. Hot Take: Stop Making Training Programs

248. Understanding Your Liability in Transactions with Megan Mack

247. Hot Take: You Need Niche

246. What Shifted When I Went All In on Luxury Branding with Vanessa Kromer

245. Hot Take: When To Say "No"

244. Attracting Clients Who Travel Like You with Kat Morga

243. Hot Take: How To Get Clients To Read Your Emails

242. Summer Series: Client Experience Boundaries

241. Hot Take: "Start Before You're Ready" Is Terrible Advice

240. Summer Series: Financial Boundaries

239. Hot Take: Processes Are Created For You To Make Exceptions

238. Summer Series: Phone Boundaries

237. Hot Take: BIG Investments Can Be Worth It

236. Summer Series: Email Boundaries

235. Hot Take: You Have To Be A Little Annoying

234. Getting From 1M to 3M In Sales...And Beyond with Angie Licea

233. Hot Take: Your Business Needs A Vision

232. Designing a Life That You Love Through Balance with Mimi Lichtenstein

231. Hot Take: The Cost Of Marketing

230. Finding the Balance Between Splurge and Value-Stays with Natalie Payne

229. Hot Take: You Need SOP's

228. Evolving a Business That Works for You with Catherine Denham Travel, An Independent Affiliate of Brownell

227. Hot Take: Should Travel Advisors Be Avoiding AI?

226. Using AI For Your Client Workflow with Heather Keller

225. Hot Take: How To Define Your Niche

224. What it Means to Have a Preferred Partnership with Katie Ferrari of Hyatt Hotels Corporation

223. Hot Take: What "Sales" is NOT

222. How To Audit Your Business with Jessica Marx

221. Hot Take: Stop Questioning Your Worth

220. How The Right Hotel Can Scientifically Create Happiness with Sara Bacon

219. Hot Take: How To Fire A Client

218. FAMs: Before, During & After with Carrie Wallace

217. Hot Take: How To Start A Business From Nothing

216. Don’t Assume A DMC Will Break Your Client's Budget with Jonathan Epstein

215. Hot Take: You Should List Your Pricing

214. Creating Seamless Multi-Destination Trips with a DMC with Milena Stancati

213. Hot Take: A Real Business Costs Real Money

212. Booking A Group: Step By Step with Marilyn Cairo

211. Hot Take: Running A Business Reliant on Global Climate

210. What It Means To Create A Long-Term Career in Travel with Meredith Calloway

209. Hot Take: Stop Avoiding Loom

208. Why Relationships Impact The Authenticity of Your Itineraries with Madi Lang

207. Hot Take: Stop Researching Hotels

206. How Hiring A VA Amplifies Your Ability To Scale with Chelsey Benkner

205. Hot Take: You Don't Need 1:1 Coaching

204. How To Calculate Your Planning Fee with Sarah Eppler

203. Hot Take: Host vs. Advisor Responsibilities

202. What It Means To "Go All In" On Your Travel Business with Gia Lee

201. Hot Take: Should You Book Apartments

200. How SEO Is Changing with AI with Salted Pages

199. Hot Take: You Could Be Making Expensive Mistakes

198. Group Trips To Sell with Megan Grant Pederson

197. Hot Take: How To Win Industry Awards

196. Enhancing Itineraries With Custom Experiences with Rob Keen

195. Hot Take: Stop Looking For The Magic Unicorn Hire

194. How To Thoughtfully Plan Accessible Travel with Karen Morales

193. Hot Take: Some People Will Never Be Your Clients

192. What Social Media Platforms To Use For Your Target Audience with Caroline Langdon

191. Hot Take: You Need A CRM

190. How To Leverage Consortia Benefits As A Travel Advisor with Karryn Christopher

189. Hot Take: The Trend of Business Partnerships

188. How A 5-Star Concierge Approaches Travel Advising Differently with Jessica Gorman

187. Hot Take: Should You Have A Service Suite

186. The Value Of Certifications In the Travel Industry with Guida Botelho

185. Hot Take: 2026 Travel Trends

184. Managing Your Sales Pipeline with Sara Murray

183. Hot Take: Charging Cancellation Fees

182. The Recipe For A High-Converting Website with Ingrid Urena

181. Hot Take: January Is Not For Hiring

180. Creating An IC Mentorship Program with Explorateur Travel

179. Hot Take: What We Learned From 2025

178. The Difference Between Marketing & Sales with Anthony Cifelli

177. Hot Take: Why You Should Focus On Sales Instead of Marketing

176. Selling & Serving Luxury Cruise Clients with Kemi Wells-Conrad

175. Hot Take: 5 Questions To Ask Yourself Before 2026

174. What You Need In A Task Management System with Sarah Wills

173. Hot Take: Should You Change Your CRM

172. Top Traits Of Successful Travel Advisors with Jenn Lee

171. Hot Take: Hotel Bookings

170. How To Reset After Setbacks In Life & Business with Rebecca Guthrie

169. Hot Take: Your December Checklist

168. How To Sell A Million In Your First Year with Katie Gibson

167. Hot Take: The Promise Of A Planning Fee

166. How Travel Advisors Are Using AI To Stay Irreplaceable with Kha Ly

165. Hot Take: Why You Need A Digital Detox

164. Why You Should Trademark Your Brand with Zara Young

163. Hot Take: Practicing What We Preach

162. How To Get Featured In The Press with Mindy Poder

161. Hot Take: Preparing For Wave Season

160. What To Do If You Have Imposter Syndrome with Kerry Dyer

159. Hot Take: Commission Reconciliation

158. Do You Have A Sellable Travel Business? with Shay Bacani

157. Hot Take: Breaking Through The 2 Million Sales Plateau

156. Group Bookings 101: Contract vs. Flex with Ateet Ajuha

155. Hot Take: Trade Shows

154. How To Organize And Store Industry Contacts with Kristen Heitman

153. Hot Take: Boundaries & Burnout

152. The Legalities Of Selling With AI with Paige Griffith

151. Hot Take: Holiday Spending Trends

150. What Every Advisor Needs To Know About Protecting Client Data with Kacie Darden

149. Hot Take: Should You Bring On ICs

148. How A Hotel Prepares for Your Client with Candice Berger

147. Hot Take: Generating Leads When You're Not Gaining Traction

146. Turning Theme Park Travel Into A Luxury Experience with Lauren Quirk

145. Hot Take: What “Luxury Travel” Really Means in 2025

144. How To Be A Mentor In A Competitive Industry with Rebecca Alesia

143. Hot Take: Low-Cost Marketing For Travel Advisors

142. How To Be An Advocate For A Destination with Dr. Paige Viren

141. How To Take A Break From Your Business

140. Behind The Scenes Of A Host Agency with Keith Waldon

139. Why You Need A True Operations Strategy To Scale with Melissa Franks

138. Client Experience Series: In-Destination Management & Post Travel Follow Up

137. Client Experience Series: Confirming & Nurturing The Booking

136. Client Experience Series: The Proposal

135. Client Experience Series: The Intake Call

134. Client Experience Series: The Inquiry

133. Running a Business That Doesn't Run You with Lizzie Alex

132. Organically Growing A Team Of Advisors with Sarah Fazendin

131. Is A Membership Model Right For Your Travel Business? with Stephanie Malakie

130. How To Convert Your Social Media Followers To Loyal Clients with Katie Brown

129. Why Letting Go Might Be The Smartest Growth Move You Make with Lindsey Epperly

128. The Parallels Between Project Management & Travel Advising with Cara Donleavy

127. How Niching Down Can Actually Increase Your Profit with Lori Gold

126. What Your Brand Colors Are Saying To Your Potential Clients with Amandolin Webb

125. Why Your Workflows Need Personalization

124. How To Break Into Selling African Safaris with Clint Saint

123. How To Get A Client To Commit To A Budget with Courtney Gardner

122. Why You Need Community To Be Successful In Travel

121. How to Enhance Your Client’s Celebrations with Jim Augerinos

120. The Real Cost of Running A Travel Business with Kemi Wells-Conrad

119. How To Get The Most Out Of AI with Kha Ly

118. Tax Prep 101 with Andrew Roed

117. Decoding SEO & Organically Reaching Your Dream Clients with Rebecca Lombardo

116. How To Handle Changing Host Agencies with Ashley Theis

115. How Buyer Psychology Is Changing (& What To Do About It)

114. How To Build Your Dream Team

113. Prospecting Clients On Purpose with Sara Murray

112. How to Create Interactive Content for Lead Generation with Josh Haynam

111. Why Branding Is Always Worth The Investment

110. How To Select The Right Supplier For Each Inquiry with Jessica Woods

109. Creative Ways To Create Passive Income For Your Travel Business

108. Leveling Up Your (Already) Successful Business in 2025

107. How To Create Notoriety With A Distinctive Brand with Ryan Corrigan

106. How To Make Yourself Invaluable As A Destination Wedding Specialist with Ashley Morris

105. How Automation And Workflows Are Evolving With TravelJoy with Dayo Esho

104. A Glimpse Into Our Year End Business Audit

103. How To Attract (Only) A Luxury Client with Julie Ann Hargett

102. How To Create A Unique Social Media Identity with Julia Asselin

101. When And How To Piece An FIT Together On Your Own with Beth Pelleteri

100. TIQUE Tells All: Answers To Your Burning Questions

99. Creating Invoices That Protect Your Business

98. What I Wished I Had Known About Email Marketing with Kaytee Fisher

97. Replay: How To Articulate What You Do As A Modern-Day Travel Advisor

96. What To Do NOW To Prepare Your Business For The Holidays

95. Automating Your Social Media With ManyChat

94. How To Recover From Negative Feedback

93. What We Wished We Knew Before We Hosted A Group Trip

92. What Your Boundaries Say About Your Business

91. What You Wish You'd Always Known About Booking Airfare with Lary Neron

90. The Most Boring Podcast Episode That You NEED To Listen To (How To Avoid Getting Audited) with Jon Frye

89. Tailoring Your Sales Pitch To Each Client

88. How To Nurture Product Knowledge with Angela Isherwood

87. How Your Brand Impacts Client Quality with Gray Ellender

86. How To Celebrate Your Wins As A Travel Advisor

85. Summer Tech Series: TravelWits with Arman Bimatov

84. Summer Tech Series: The Hive with Whitney Schindelar

83. Attracting Ideal Clients & Fostering Relationships Built On Trust with Heather Keller

82. Summer Tech Series: TripSuite with Jacey Jones

81. Preparing For A Brand Photo Shoot: Tips For High-Quality, Intentional Imagery

80. Summer Tech Series: Tern with David Shull and Katie Williams

79. Host Agency Culture: Finding The Perfect Fit For Your Travel Business with Stephanie Lee

78. Summer Tech Series: Travefy with David Chait

77. Modern Etiquette For Networking & Industry Events with Courtney Opalko

76. Summer Tech Series: Factors To Consider When Selecting A CRM

75. 5 Things To STOP Doing To Increase Your Productivity

74. How To Craft The Perfect Travel Proposal

73. What Is ASTA And Why Should You Care? with Zane Kerby

72. Failing Forward: Awards, Events, And The Power Of Connections with Kristin Chambers, CTC

71. How To Legitimize Your Travel Business

70. Which Numbers REALLY Matter In Your Business?

69. How To Successfully Navigate Difficult Conversations with Sonni Abatta

68. Staying Calm When Travel Plans Go Sideways with Ashlyn Puckett

67. How Forbes Travel Guide Is Transforming The Travel Industry with Richard Lebowitz

66. What NOT To Do On Your Next Intake Call

65. Should You Require A Minimum Trip Investment? with Susan Whitson

64. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 2)

63. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 1)

62. Building Strong Partnerships In The Travel Industry with Hicham Mhammedi Alaoui

61. Auditing Trip Details To Minimize Errors And Enhance Client Experience with Ashlyn Puckett

60. The Cost Of A FAM Trip with WanderLuxe Destinations

59. What Details Your DMC And Hotel Wish They Knew with George Eliades

58. 5 Steps To Create A Niche-Specific Workflow with Ashlyn Puckett

57. The Connection Between Brand Consistency And Client Trust with Amandolin Webb

56. The Benefits Of Working With A Wholesaler with Melissa Krueger

55. Current Social Media Trends And Strategies with Solstice Collective

54. Removing The Intimidation (And Stress) Out Of Email Marketing with Kaytee Fisher of Moxie & Fourth

53. Demystifying Selling Travel Insurance with Susan Barbanel

52. How To Disaster-Proof Your Business with Matt Maniscalco

51. Should Your Assistant Be An Independent Contractor Or An Employee? with Paige Griffith Esq.

50. How To Know If It's Time To Refresh Your Brand with Amandolin Webb

49. When And How To Work With A DMC with Crothúr Murphy

48. What You Should Be Doing Now For Your Long Term Business Vision

47. How To Batch Your Tasks & Manage Your Time As A Travel Advisor

46. What Tasks In Your Travel Business To Outsource with Grace McBride

45. The Secret Weapon To Grow Your Email List with Kaytee Fisher

44. What Is A Rep Company & How To Work With Them with Danielle Dormand

43. How A Copywriter Can Change Your Business with Emily Matras

42. What We'd Do Today If We Started Our Travel Business Over (Part 2)

41. What We'd Do Today If We Started Our Travel Business Over (Part 1)

40. Why You Shouldn't Deviate From Your Niche

39. How To Know When To Grow Your Team

38. Summer Systems Series: Why We Love ClickUp

37. Summer Systems Series: Why We Love Flodesk with Kaytee Fisher

36. Summer Systems Series: Why We Love TravelJoy with Ashlyn Puckett

35. Successfully Create A VIP Experience For Your Clients with Ashlyn Puckett

34. Why Client Rejection Is Necessary For Growth

33. How To Overcome Any Sales Objection

32. Why You're Not Landing The Right Clients

31. How To Articulate What You Do As A Modern-Day Travel Advisor

30. The Impact Of AI On Travel Advisors: Embrace Or Fear It? With Grace McBride

29. Building A Strong Business Partnership

28. Stop Overthinking Social Media With These Stress-Free Ideas with Kaytee Fisher

27. How We Really Feel About Client Gifting

26. Why Tailoring Your Sales Approach Is Key For Business Success

25. Sales vs Profit: Rethinking Your Business Goals

24. How Imposter Syndrome Is Stealing Your Income

23. How To Recession-Proof Your Business

22. 5 Simple Ways To Legally Protect Your Business

21. How To Get Proposals Faster From Your Suppliers with Kaytee Fisher

20. The System That Will Help You Save Time & Make More Money

19. How To Tap Into Emotions To Improve Your Marketing with Kaytee Fisher

18. Controlling The Chaos Of Managing Concierge-Level Travel Details with Kaytee Fisher

17. How To Simplify Your Life With Automation with Ashlyn Puckett

16. The Importance Of Building An Authentic Brand with Amandolin Webb

15. Choosing A Host Agency That Best Fits You And Your Travel Business with Kaytee Fisher

14. Everything Your Future VA Wished You Knew Before Hiring Them with Ashlyn Puckett

13. How To Set Healthy Boundaries With Your Travel Clients with Kaytee Fisher

12. Using Proper Branding To Attract Dream Clients with Amandolin Webb (Part 2)

11. How To Define Your Dream Client & Why It's Important For Your Travel Brand with Amandolin Webb (Part 1)

10. Why You Need An Email List For Your Travel Business with Kaytee Fisher

9. Top 7 Business Tools For Managing Our Growing Team

8. Choosing The Best CRM For Your Business with Ashlyn Puckett

7. How To Detect Client Red Flags & How To Navigate Them

6. How To Get Considered For FAM Trips

5. How To Implement Or Raise Your Service Fees

4. Should You Be Charging Fees As A Travel Advisor?

3. Preparing To Go OOO? Do These Things First

1. So We Launched A Podcast... Here's Why!

2. How We Graduated Our Clients & Increased Our Average Ticket Sales