PODCAST · technology
HealthTech2Care Podcast
by Bert Fernandez
In-depth conversations with standout voices shaping the future of U.S. healthcare and life sciences.From CEOs and Founders to CTOs, Clinical Leaders, Business Development Executives, and Strategic Advisors, we unpack the ideas, innovations, and operators behind today's most impactful care models, technologies, and health systems.HealthTech2Care is a growth partner to healthtech companies, driving GTM execution, B2B outbound marketing, lead generation, sales enablement, and coaching across the U.S. healthcare and life sciences industries.
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S2E11: Flip's Voice AI Growth From Retail to Healthcare | HT2C Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Brian Schiff, Co-Founder & CEO of Flip. Brian Schiff (Guest): 🔗 LinkedIn: https://www.linkedin.com/in/bschiff 🌐 Website: https://flipcx.com 📺 YouTube: http://www.youtube.com/@goflipcx Bert Fernandez (Host): 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🌐 Website: https://www.healthtech2care.com 📺 YouTube: https://www.youtube.com/@healthtech2care 🎙️ In this episode, Brian Schiff shares how Flip evolved from early voice AI experiments in retail to a scaled platform serving 250+ brands and hundreds of millions of phone calls, including household names like Tory Burch and Under Armour. We unpack what triggered Flip's move into healthcare, why urgent care became the ideal entry point, and how the team scaled from a small pilot to thousands of clinics in under two years. Brian also breaks down the "phone problem" in healthcare, where 30–40% of calls go unanswered, and explains how replacing traditional IVRs with AI can improve patient experience, reduce missed visits, and ease pressure on front desk staff. This conversation highlights why voice AI is one of the fastest, lowest-friction ways for healthcare organizations to start adopting AI and drive immediate, measurable impact. ⏱️ Timestamps: 00:00 Intro 00:52 Brian's background and how Flip evolved from early voice AI to today 03:02 Move from retail to healthcare and what triggered the shift 07:33 What Flip saw in healthcare that others were missing 13:58 The phone problem in healthcare and what actually changes when replacing IVRs with AI 18:00 Why urgent care was the right entry point and why adoption happened quickly 22:02 Implementation vs reality and why Flip is easier to deploy (including integrations) 26:06 Expanding beyond urgent care and what makes a specialty a good fit 28:41 Inbound and outbound communication across the patient journey 32:04 How to engage with Flip and what to have prepared 🔑 Highlights: - Why voice AI adoption is accelerating in healthcare - The 30–40% missed call problem in urgent care - How call-to-visit conversion impacts revenue and access - Why Flip's industry-specific approach drives faster adoption - The opportunity to automate both inbound and outbound patient communication 👉 Learn more about Flip's voice AI product for Retail eCommerce, Transportation, and Healthcare Brands: https://flipcx.com 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators: https://www.youtube.com/@healthtech2care #VoiceAI #HealthTech #PatientExperience #DigitalHealth #HealthcareInnovation #AI
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S2E10: AI Adoption + Governance in Regulated Industries | HT2C Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Marco Smit, Chief Commercial Officer (CCO) & COO of DomeLabs AI, which includes the ClearPath platform. Marco Smit (Guest): 🔗 LinkedIn: https://www.linkedin.com/in/marco-smit-ai 🌐 Website: http://domelabs.ai Bert Fernandez (Host): 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🌐 Website: https://www.healthtech2care.com 📺 YouTube: https://www.youtube.com/@healthtech2care 🎙️ In this episode, Marco Smit shares how organizations in healthcare, pharma, and other regulated industries are approaching AI adoption, and why treating AI as an IT problem is one of the biggest mistakes being made today. We unpack what's driving bottlenecks in AI implementation, including real-world examples where evaluating and deploying a new AI use case can take up to 8 months, and how that delay leads to shadow AI and increased risk. Marco also explains how DomeLabs AI's ClearPath platform helps organizations move from slow, fragmented approval cycles to more structured, scalable AI governance, while balancing speed, compliance, and risk. This conversation explores what it actually takes to turn AI potential into real-world impact in regulated environments. ⏱️ Timestamps: 00:00 Intro 01:18 What drew Marco to DomeLabs, and why this was the right moment to make the move 05:07 Biggest misconceptions about GenAI and agentic AI in healthcare and life sciences 08:52 What ClearPath actually does and what problems it solves 15:47 What it takes to turn AI potential into results from a governance perspective 23:41 How real the job displacement threat is and what employees should do 30:06 Whether open-source AI is a legitimate concern and how to handle it 36:02 Where people can learn more about DomeLabs and connect 🔑 Highlights: - Why AI should be treated as a business transformation, not an IT project - How long AI approval cycles create bottlenecks and risk - The rise of shadow AI in regulated organizations - How governance and control layers accelerate adoption - What organizations need to do now to stay competitive with AI 👉 Learn more about Domelabs AI (http://domelabs.ai) 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators: https://www.youtube.com/@healthtech2care #HealthTech #HealthcareAI #AIGovernance #AgenticAI #LifeSciences #DigitalTransformation
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S2E9: Fixing Contracting Upstream in Healthcare | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Danielle Haugland, Sr. Director of Global Alliances at Agiloft Danielle Haugland (Guest): 🔗 LinkedIn: https://www.linkedin.com/in/danielle-haugland-67473a39 🌐 Website: https://www.agiloft.com 📺 YouTube: www.youtube.com/@Agiloft Bert Fernandez (Host): 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🌐 Website: https://www.healthtech2care.com 📺 YouTube: https://www.youtube.com/@healthtech2care 🎙️ In this episode, Danielle Haugland shares how her background in commercial litigation shaped her perspective on contracts, and why by the time a contract becomes a legal issue, the operational damage has already been done. We discuss why healthcare systems are rethinking contract lifecycle management as a core operational lever, especially amid reimbursement pressure, rising costs, and financial strain across provider organizations. Danielle also walks through real-world examples, including Agiloft's work with Rush University Medical Center, where fragmented workflows, long approval timelines, and process workarounds were replaced with centralized, structured contracting that improved speed, visibility, and control. This conversation highlights how fixing contracting upstream can reduce risk, improve financial discipline, and create more resilient healthcare operations. ⏱️ Timestamps: 00:00 Intro 01:09 What Danielle's litigation background taught her about what goes wrong with contracts 04:45 What pressures are driving provider organizations to get a better handle on CLM 09:47 What happened in the Rush University Medical Center case study and what outcomes came from fixing CLM upstream 14:43 Why it is so difficult for health systems to fix this with their existing stack 17:36 Why centralization matters in disruptions and how it helped organizations like Children's National respond 22:03 Why configurability matters in CLM and how Agiloft addresses the nuance across provider organizations 26:00 What common sticking points keep coming up and how Agiloft helps address them in the platform 30:26 What other provider use cases come up beyond payer contracting and where CLM fits operationally 33:47 How providers should engage Agiloft and what they should have prepared before starting the conversation 35:43 Whether Agiloft itself provides audits or works through partners 🔑 Highlights: -Why most contract issues start as operational problems, not legal ones -How healthcare systems can use contracting as a financial lever -The impact of fragmented workflows and long approval timelines -Results from centralizing and restructuring contracting processes -Why centralization is about resilience, not bureaucracy 👉 Learn more about Agiloft (https://www.agiloft.com) 🔔 Subscribe to the HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: https://www.youtube.com/@healthtech2care #CLM #HealthcareAI #HealthcareOperations #Procurement #RevenueCycle #DigitalTransformation
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S2E8: Closed-Loop Platform for Research + Conversational Agents | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Amir M. Rahmani, Professor at UC Irvine and Co-Founder of Integrated AI Systems, which includes Centralive (Closed-Loop Platform for Clinical Research) and openCHA (Conversational Health Agents). In this episode, Amir M. Rahmani shares how his background in computer science, IoT, and digital health research led to building platforms designed for real-world clinical research and patient engagement. He explains why so many research teams end up reinventing the wheel with every new grant, and why platforms often disappear once funding runs out. We also cover how Centralive and openCHA address this problem by providing reusable, modular infrastructure for data capture, real-time sensing, analytics, and intervention. Amir breaks down the idea of "closed-loop" systems using simple analogies, like cruise control and navigation, to explain why continuous sensing, sense-making, and action are critical for personalization in healthcare. This conversation explores how conversational health agents fit into closed-loop workflows, why large language models alone are often overkill for healthcare problems, and how agents can orchestrate evidence-based knowledge, validated models, and real patient data. Amir also shares how these platforms are being used across academia, RPM programs, decentralized trials, and digital therapeutics, along with what kinds of partners and pilots he's looking for next. Timestamps: 00:00 Intro 01:05 What pulled Amir into healthcare tech, and how it led to Centralive and openCHA 04:51 What problems in academic research led to productizing Centralive 09:48 What makes Centralive different and how it simplifies sensing, EMAs, analytics, and interventions 16:02 How study teams adopt Centralive and what the grant-driven adoption path looks like 20:28 What inspired openCHA and how it supports workflows like RPM, research, and decentralized trials 30:34 What partners and opportunities Amir is looking for across Centralive and openCHA 34:12 Best way to get in touch or try Centralive and openCHA Highlights: - Why do most research platforms disappear when a grant ends - How closed-loop systems enable real-time personalization - The difference between static workflows and adaptive interventions - Why conversational agents need evidence, not just LLMs - Where closed-loop platforms and agents fit in clinical research, RPM, and DTx Learn more about Centralive (https://centralive.health) and openCHA (https://www.opencha.com) Amir M. Rahmani (Guest): 🔗 LinkedIn: https://www.linkedin.com/in/amir-m-rahmani-26555b44 🌐 Website: https://centralive.health 📺 YouTube: http://www.youtube.com/@CentraliveTeam Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care Subscribe to the HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators #DigitalHealth #ClinicalResearch #ClosedLoop #HealthcareAI #ConversationalAI #RemotePatientMonitoring #HealthTech
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S2E7: The First On-Device Medical LLM | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Stephen Rouse, Co-Founder and Head of Growth at Savva.AI Stephen Rouse In this episode, Stephen Rouse shares how his experience building one of the earliest FHIR apps shaped Savva's approach to consumer health technology. We unpack why multi-year hospital buy cycles pushed the team to build directly for patients, how the ONC Cures Act unlocked large-scale access to health data, and why Savva chose to build the first on-device medical LLM to prioritize privacy and security. We also cover how Savva connects to nearly 300,000 care sites through 110+ EHRs, why keeping medical AI off the cloud matters, how Apple Health enables aggregation across wearables and devices, and how caregiver and clinician access could become a stepping stone toward real-world care escalation. This conversation explores what it truly means for patients to own their health data and why this moment feels like a turning point for consumer-driven healthcare. Timestamps: 00:00 Intro 01:17 Lessons from Protocol First and why hospital sales cycles pushed a consumer-first approach 03:44 How Savva unlocked scale through the ONC Cures Act and FHIR access 05:42 What it means to be an on-device medical LLM and why privacy drove that decision 08:51 How Savva aggregates wearable and Apple Health data into one experience 12:30 The caregiver and clinician vision for real-world care delivery 16:41 Beta strategy, early traction, and what's next for Savva 🔑 Highlights: - Why four-year hospital buy cycles pushed Savva to build for consumers - How the ONC Cures Act enabled third-party access to EHR data at scale - What makes an on-device medical LLM different from cloud-based AI - How Savva aggregates wearables, apps, and devices through Apple Health - The role of caregivers and clinicians in turning raw data into action (Guest): 🔗 LinkedIn: https://www.linkedin.com/in/rousestephen 🌐 Website: https://www.savva.ai 📺 YouTube: http://www.youtube.com/@getSavva Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🔔 Subscribe to the HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: https://www.youtube.com/@HealthTech2Care #HealthTech #DigitalHealth #HealthcareAI #ConsumerHealthApp #PatientData #PrivacyByDesign #FHIR #ONCCuresAct
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S2E5: Why Pharma Needs Immutable Data | Around the Block With Special Guest Host Bert Fernandez
Around the Block Podcast by Circular Protocol featuring the Bright Path Laboratories Team, with Special Guest Host Bert Fernandez (Host of the HealthTech2Care Podcast). In this episode, the Bright Path Laboratories Team shares why the U.S. pharmaceutical supply chain remains heavily dependent on offshore manufacturing for essential medicines and generic drugs, and why data integrity matters when patients' lives depend on the medicines they take. We unpack how Bright Path's patented continuous-flow Spinning-Tube-in-Tube (STT) Reactor™ enables safer, more sustainable, and more cost-effective production of small-molecule drugs in the U.S., and why continuous manufacturing changes the economics of pharma. The conversation also explores how machine learning and blockchain are being used together to create immutable manufacturing data, providing proof of trust for regulators, partners, and ultimately patients. Highlights: - Why immutable data is critical for pharmaceutical manufacturing - How offshore API dependence impacts quality, cost, and resilience - What continuous-flow chemistry enables that batch manufacturing cannot - The role of ML in monitoring drug production in real time - Why blockchain matters for trust, traceability, and compliance Timestamps: 00:00 Intro 01:06 What does sustainable small-molecule pharma manufacturing mean at Bright Path, and what makes your approach different? 04:03 Why focus on small-molecule generics and onshoring drug manufacturing in the US? 06:55 What personally drew you to this mission and to working on cleaner, more responsible chemistry? 13:14 How are you thinking about decentralized systems and proof of trust in pharma manufacturing? 18:37 Why did you choose Circular's Layer-1 blockchain over other blockchain options? 22:52 Where is this all headed, and what does the future of drug manufacturing look like with these technologies? Guests: Tony Quinones (CEO): 🔗 LinkedIn: https://www.linkedin.com/in/tquinones 🌐 Website: https://brightpathlabs.com Michael A. Gonzalez, PhD (Chief Scientific Officer): 🔗 LinkedIn: https://www.linkedin.com/in/michael-a-gonzalez-ph-d-5398276 Ajaz Hussain, PhD (Strategic Advisor) 🔗 LinkedIn: https://www.linkedin.com/in/ajazshussain Special Guest Host: Bert Fernandez (Founder, HealthTech2Care) 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🌐 Website: https://www.healthtech2care.com 📺 YouTube: https://www.youtube.com/@HealthTech2Care Learn more about Bright Path Laboratories: https://brightpathlabs.com and Circular Protocol: https://circularlabs.io 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare and life sciences innovators: https://www.youtube.com/@HealthTech2Care #PharmaManufacturing #ImmutableData #SmallMoleculeDrugs #LifeSciences #Blockchain #SupplyChain #HealthcareInnovation
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S2E4: The Pain That Sparked Yosi Health | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Hari Prasad, Co-founder & CEO at Yosi Health In this episode, Hari Prasad shares the story behind Yosi Health — starting with the moment he walked into urgent care with a dislocated shoulder and was handed a clipboard. That frustration pushed him to interview hundreds of physicians and front-office teams, uncover patterns in workflow inefficiencies, and build what became the first pre-arrival intake platform integrated with most major EMRs. We discuss the real reasons patient intake still takes ~14 minutes per visit, why 83% of patients prefer online booking but 60% of appointments are still made by phone, and how Yosi is helping practices move toward a fully digital front door. Hari also breaks down why voice AI is becoming a major focus and how Yosi is looking to solve for 70% of patient calls being fully handled through automation — freeing staff to focus on higher-value work while improving the patient experience. Highlights: -The urgent care injury after dislocating his shoulder playing basketball that revealed how broken patient intake workflows still are -Why patient intake takes ~14 minutes and how that impacts both patients and clinicians -The gap between what patients want (online booking) vs. how clinics still operate (phone calls) -How Yosi Health built 1,500+ pediatric workflows and deep specialty-specific customization -The rise of voice AI and why Yosi is targeting 70% call automation -How practices can rethink the entire patient journey — before, during, and after the visit Timestamps: 00:00 Intro 01:43 How did a personal injury lead you to start Yosi Health? 05:05 How did Yosi grow from urgent care into broader specialties? 08:12 How common is it for clinics to still use paper intake forms? 12:10 What's the real reason EMRs haven't solved intake, and how is Yosi different? 16:10 How does Yosi integrate with major EHR/EMR systems and fit into the full patient journey? 21:29 What solutions make up Yosi's platform beyond intake (pre-arrival, telehealth, AI voice agent)? 26:28 What barriers do practices face when adopting digital intake or scheduling tech? 31:00 Which specialties are you focusing on today, and what impact have you seen? 38:10 Where is Yosi headed next with AI and automation? 42:05 How can practices connect with the Yosi team? Hari Prasad (Guest): 🌐 Website: https://yosi.health 🔗 LinkedIn: https://www.linkedin.com/in/hariyosi 📺 YouTube: http://www.youtube.com/@yosihealth Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@healthtech2care 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators
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S2E3: Validic's Health IoT Platform For Connected Care | HT2C Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Drew Schiller, Co-Founder & CEO at Validic In this episode, Drew Schiller shares how Validic evolved from an early wellness data aggregator into the health IoT backbone trusted by major health systems and payers. We explore how Validic connects wearable and medical device data directly into the EHR, turning raw readings into meaningful insights that clinicians can actually use. Drew also discusses the rise of GenAI in connected care, how Validic is embedding AI summaries into clinical workflows, and what real-world examples—like a simple popcorn habit affecting A1C—show about the power of actionable data in patient care. The conversation dives deep into how large health systems like Kaiser Permanente have scaled remote monitoring across 500,000+ patients, what "signal vs. noise" means for clinicians, and why the next wave of healthcare AI must focus on usability, not novelty. Highlights: -How Validic became the data backbone behind the nation's largest remote monitoring programs -The biggest challenges health systems face with connected device data -Why "signal vs. noise" is the critical gap in clinician adoption -How GenAI summaries are reshaping EHR workflows and clinician experience -Real-world impact: 0.5 A1C drop from Validic-enabled glucose monitoring insights -Lessons from integrating 20M+ patient connections across the Validic ecosystem Timestamps: 00:00 Intro 01:27 What problem did you originally set out to solve with Validic and how has it evolved? 05:02 What challenges do health systems face with device data, and how does Validic fit into the clinical workflow? 10:04 How do you integrate across EHRs like Epic, Cerner, and others? 13:12 How are clients using Validic to run and scale remote or chronic condition programs? 18:27 How do you handle wearable and device data, and what makes it valuable to both patients and clinicians? 20:38 How does generative AI fit into connected care, and what is Validic Sparks? 29:12 Can clinicians access device data without requiring patients to be enrolled in a program? 33:24 How do you ensure the data is permission-based and actionable for clinicians? 34:11 How can potential partners or health systems connect with the Validic team? Drew Schiller (Guest): 🌐 Website: https://www.validic.com 🔗 LinkedIn: https://www.linkedin.com/in/drewschiller 📺 YouTube: www.youtube.com/@ValidicEcosystem Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@healthtech2care 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators
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S2E2: The AI-Driven Scheduling & Management Platform For Modern Nursing Teams | HT2C Podcast
HealthTech2Care (HT2C) Podcast featuring Sergey Vasilenko, CCRN, MPH, MHA, Co-Founder & Chief Nursing Officer (CNO) at In-House Health Sergey Vasilenko, CCRN, MPH, MHA (Guest): 🌐 Website: https://www.inhouse.health 🔗 LinkedIn: https://www.linkedin.com/in/sergey-vasilenko Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@healthtech2care 🎙️ In this episode, Sergey Vasilenko shares how In-House Health is helping acute-care hospitals and post-acute care facilities (particularly skilled nursing and long-term care) reduce their dependency on agency and travel nurses by predicting workforce demand before it happens. Drawing from his decade in the neuro ICU, Sergey explains how their AI-powered platform uses real-time data to forecast staffing needs, optimize shift assignments, and cut costly overtime — giving head nurses and leaders visibility into what's coming next instead of reacting to last-minute shortages. He also discusses how In-House Health integrates with EHR and HR systems, the insights learned from its hospital design partners, and the challenges of building smarter scheduling tools with nurses rather than for them. ⏱️ Timestamps: TBD to added once YouTube finishes processing the video 00:00 Intro 01:02 What led you from a decade in the neuro-ICU to co-founding In-House Health? 03:15 What staffing challenges are you seeing today, especially in long-term care? 05:21 Why focus on long-term care, and how is it connected to other parts of healthcare? 08:10 How does your AI platform predict nursing demand and reduce over- or under-staffing? 15:37 What role does data integration (like with PointClickCare) play in powering predictions? 22:23 How did working with Asuta's hospital network shape your product vision? 26:03 What's next for In-House Health and how can leaders connect with your team? 🔑 Highlights: -Why healthcare's staffing crisis can't be solved by more travel nurses -The cost of uncertainty in workforce planning -Predicting nurse demand using AI and length-of-stay trends -Real-time adjustments and integrations with EHR and HR platforms -Building scheduling tools with direct input from nurses 👉 Learn more about In-House Health: https://www.inhouse.health 🔔 Subscribe to HealthTech2Care for more in‐depth conversations with healthcare innovators: https://www.youtube.com/@healthtech2care #NursingLeadership #StaffingCrisis #HospitalOperations #Skilled Nursing #PostAcuteCare #AIinHealthcare #PredictiveAnalytics #InHouseHealth #HealthTech2Care
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S2E1: Circular's L1 Blockchain for Healthcare and Life Sciences | HT2C Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Gianluca De Novi, PhD, Founder, CEO, and CTO of Circular Protocol Gianluca De Novi, PhD (Guest): 🌐 Website: https://circularlabs.io 🔗 LinkedIn: https://www.linkedin.com/in/gianluca-de-novi-phd-4559b5b 📺 YouTube: http://www.youtube.com/@CircularProtocol Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Gianluca De Novi shares how Circular Protocol built a fourth-generation Layer-1 blockchain designed for compliance and auditability in healthcare and life sciences. He explains why existing chains built for DeFi fall short, how Circular enables both public and private blockchains on the same network, and why certifying data matters in the age of AI. You'll also hear real-world examples, from certifying medical records across 8,000 pharmacies to creating audit trails for clinical research and drug production traceability. ⏱️ Timestamps: 00:00 Intro 01:10 What pulled you into healthcare and building Circular Protocol? 07:05 Can you show how blockchain certifies and audits patient data? 14:24 What does it mean to be a "4th generation" blockchain? 19:01 How does Circular handle public and private chains together? 26:41 What are some real-world use cases you're powering today? 33:56 Why is certifiable data critical in healthcare and AI? 40:45 What's holding back adoption and how can companies build with you? 🔑 Highlights: Why Gianluca left robotics and simulation labs to focus on auditable healthcare data Building a blockchain from scratch during COVID to address compliance gaps Demonstration: how audit trails certify and protect patient records What "fourth-generation blockchain" means for programmability beyond smart contracts Real-world projects: 8,000-pharmacy network, clinical audit trails, and drug traceability How certified data protects against AI bias and manipulation What's holding back broader adoption, and why enterprise use cases will drive mass adoption 👉 Learn more about Circular Protocol: https://www.youtube.com/@CircularProtocol 🔔 Subscribe to our HealthTech2Care YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #DeSci #Blockchain #DataTrust #Healthcare #LifeSciences #RegulatoryTech #CircularProtocol #HealthTech2Care
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S1E37: The Engineering Partner Creating The Amazon Of Senior Care | HT2C Podcast With Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Pallav Saxena, CEO & Founder of myEZcare Pallav Saxena (Guest): 🌐 Website: https://www.myezcare.com 🔗 LinkedIn: https://www.linkedin.com/in/psaxena1978 📺 YouTube: http://www.youtube.com/@myezcare8635 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Pallav Saxena shares how myEZcare went from an idea to a fully bootstrapped, modular platform that serves not only home health but also behavioral therapy, foster care, DDD, and HCBS providers. You'll hear how myEZcare's microservice architecture allows each client to run their own version, adapt to their state's requirements, and support both clinical and non-clinical workflows out of the box. Pallav also explains why his team builds nearly every piece of software and code in-house, how their Customer Advisory Board shapes the roadmap, and why they act as engineering partners rather than just software vendors. ⏱️ Timestamps: 00:00 Pallav's background in healthcare data and founding myEZcare 04:05 Bootstrapping and building all software/code in-house 06:21 Gaps in home health, community health, and senior care 09:15 Streamlining operations and replacing siloed systems 11:03 Customer Advisory Board and client-driven development 12:02 Serving multiple care settings: home health, behavioral health, foster care, DDD 15:09 Entering DDD and creating features like goal tracking & Medicaid reporting 18:49 AI for workflow automation, anomaly detection, and better care outcomes 25:30 RPM & CCM for Medicaid and Medicare populations 28:11 Solving compliance and operational challenges for clients 30:39 Inside myEZcare's custom-built virtual office 34:18 Delivering tailored solutions and deep ongoing support 37:43 How to connect with myEZcare 🔑 Highlights: Why Pallav bootstrapped myEZcare to keep control of product vision and community focus How microservices allow the platform to adapt to any care model without forcing a standard version Serving diverse verticals: home health, behavioral therapy, foster care, DDD, and HCBS Clinical vs. non-clinical workflows — and why the platform supports both Customer Advisory Board: how client requests feed directly into releases Acting as an engineering partner, not a vendor — with no-cost initial support and direct access to the team 👉 Learn more about myEZCare: https://www.myezcare.com 🔔 Subscribe to our HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: https://www.youtube.com/@HealthTech2Care #HomeHealth #BehavioralTherapy #CareCoordination #EHR #HealthTech #myEZcare #HealthTech2Care
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S1E36: Connecting Seniors, Caregivers, & Smart Home Tech | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care Podcast featuring Jim Conti, Head of Partnerships at HomeSight & Nicole Will, Executive Advisor to HomeSight & Founder of willGather Jim Conti (Guest): 🌐 HomeSight: https://www.vantiva.com/homesight/solution-overview 🔗 LinkedIn: https://www.linkedin.com/in/jimconti1 📺 YouTube: http://www.youtube.com/@HomeSightCare Nicole Will (Guest): 🌐 willGather: https://www.willgather.com 🔗 LinkedIn: https://www.linkedin.com/in/nicole-will-willgather 📺 YouTube: http://www.youtube.com/@willGather Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Jim Conti and Nicole Will share how HomeSight evolved from a "smart camera" nobody wanted into a comprehensive wellness hub that's helping seniors thrive in place — using the TV as the familiar entry point into connected care. They walk through real stories of preventing emergencies (like the thermostat set too low), explain their growing ecosystem of fall prevention and cooking sensors, and reveal why 70% of older adults actually want technology that helps them stay home. From family connection to caregiver coordination, this conversation explores what it really takes to build trust through technology in senior care. ⏱️ Timestamps: 00:00 Jim and Nicole's backgrounds and what led them to build HomeSight 04:49 Why they shifted from "smart camera" to "wellness hub" for seniors 07:10 The role of caregivers in technology adoption 08:13 HomeSight's TV-based platform and what's under the hood 14:20 How the wellness hub connects families and caregivers 20:26 How HomeSight addresses care coordination gaps 26:12 Building trust, communication, and visibility across the care team 30:11 Getting seniors comfortable with tech earlier in the care journey 31:17 What makes a strong technology partner for HomeSight 33:07 Examples of partner integrations, like fall prevention and cooking safety 35:21 Early detection stories and why prevention matters 36:21 How technology partners can start a conversation with HomeSight 🔑 Highlights: "Nobody really wanted a smart camera in their home… We changed the name to a Wellness Hub." How the TV becomes the door into personalized, connected care Real case study: Low thermostat prevents a senior from getting out of bed Why early detection beats fall detection — preventing vs. reacting The partnership ecosystem: cooking sensors, smart locks, leak detection Communication gaps that lead to readmissions and missed medications How to ease seniors into technology through familiar devices Building trust between families, caregivers, and care recipients 👉 Learn more about HomeSight: https://www.vantiva.com/homesight/sol... 🔔 Subscribe to our YouTube channel for more episodes featuring standout voices in U.S. healthcare: https://www.youtube.com/@HealthTech2Care #SeniorCare #AgingInPlace #SmartHome #HealthTech #CareCoordination #WellnessTech #ConnectedCare #HomeSight #HealthTech2Care
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S1E35: Fixing the Pre-Service Bottleneck in Home Care | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care Podcast featuring Tsvi Vilinsky, EVP Sales & Business Development at Bolt Healthcare Tsvi Vilinsky (Guest): 🔗 LinkedIn: https://www.linkedin.com/in/tsvi-vilinsky-3b639ba0 🌐 Bolt Healthcare: https://bolthc.com 📺 YouTube: http://www.youtube.com/@bolthc Bert Fernandez (Host): 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🌐 HealthTech2Care: https://www.healthtech2care.com 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Tsvi Vilinsky joins the HealthTech2Care Podcast to unpack the pre-service bottleneck facing home care agencies—and how Bolt Healthcare is helping them break through it. From intake to referral management to caregiver hiring, Bolt meets each agency where they are, adapting to existing workflows instead of forcing new ones. Tsvi also shares how Bolt delivers reporting tailored for the C-suite, hands-on client success teams, and seamless integrations with platforms like HHAeXchange and AlayaCare—giving agencies the growth engine they need before those ever kick in. ⏱️ Timestamps: 00:00 Tsvi's path into home care and what keeps him in the space 02:25 Where agencies get stuck on the pre-service side 06:08 How referral-based intake creates bottlenecks 08:34 What makes Bolt different from other home care platforms 13:02 Helping agencies target specific patient populations 15:33 Overcoming adoption barriers in home care agencies 18:14 Example of improving intake, hiring, or marketing for an agency 21:00 How workflows vary by state and agency 24:44 Addressing language and demographic differences with caregivers 25:45 Single-platform access with integrations to service-side systems 26:32 Impact of Medicaid changes on Bolt's approach 27:20 How agencies can connect with Bolt Healthcare 🔑 Highlights: How intake, hiring & referrals become bottlenecks without visibility Why Bolt customizes to each agency's workflow instead of changing it What makes their client success team a differentiator (pro bono support!) Real-time KPIs for executives, with a familiar feel for staff Multilingual caregiver onboarding and Medicaid-ready workflows Bolt's role in behavioral health, pediatrics, and expanding markets "We're not the checkout line—we're the orchard." 👉 Learn more about Bolt Healthcare: https://bolthc.com 🔔 Subscribe to our Youtube Channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #HomeCare #HealthcareInnovation #DigitalIntake #CaregiverRetention #BoltHealthcare #HealthTech2Care
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S1E34: In-Home Preventive Care for Health Plans | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care Podcast featuring Richard 'Rick' Pridham, President & CEO of Retina Labs Richard 'Rick' Pridham (Guest): 🌐 Website: https://www.retina-labs.com 🔗 LinkedIn: https://www.linkedin.com/in/richardpridham 📺 YouTube: http://www.youtube.com/@RetinaLabs Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Richard Pridham shares what drove him to found Retina Labs over a decade ago: tackling the number-one cause of preventable blindness—diabetic retinopathy. He breaks down the challenges of driving screening adherence, the gap between primary care access and preventive outcomes, and how Retina Labs meets members where they are with a field-based, tech-enabled model. You'll hear how Retina Labs built iVision (for tele-ophthalmology) and ComplyHub (for real-time member engagement and plan reporting), and how they deliver diabetic eye exams, A1C testing, and kidney health checks—often in a single visit at the member's home, workplace, or community event. ⏱️ Timestamps: 00:00 Retina Labs origin story and need Richard saw in diabetes care 02:48 How health plans use the model to identify members and drive outcomes 06:18 Sending teams into homes and workplaces for screenings 10:28 Why ComplyHub and iVision were built in-house 15:23 Current markets and decision to use W2 employees 18:30 Challenges when entering new markets and overcoming them 23:14 Why more health plans don't tackle care gaps 26:58 What's next for Retina Labs and how to connect 🔑 Highlights: Why diabetic eye disease is the #1 cause of preventable blindness How Retina Labs closes multiple care gaps in one visit, in-home or on-site Building two in-house platforms: ComplyHub (member ops) and iVision ( tele-ophthalmology clinical workflows) Why most care management software can't support real-time health plan needs 500%+ growth and 100+ community events annually Closing care gaps without disrupting the primary care relationship 👉 Learn more about Retina Labs: https://www.retina-labs.com 🔔 Subscribe to our YouTube channel for more in‐depth conversations with healthcare innovators: https://www.healthtech2care.com #DiabeticEyeCare #PreventiveHealth #Teleophthalmology #InHomeCare #HealthcareInnovation #RetinaLabs #HealthTech2Care
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S1E33: Practice Owners: How Do You Perform Against Industry Benchmarks? | HT2C with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Raja Danish, Co‑Founder & CEO of Wise Medical Billing Raja Danish (Guest): 🌐 Wise Medical Billing: https://www.wisemedicalbilling.com 🔗 LinkedIn: https://www.linkedin.com/in/rajadanish Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Raja Danish shares how Wise Medical Billing helps private practices overcome billing gaps, recover lost revenue, and operate with clarity. He walks through a podiatry group's turnaround—recovering 80% of $2M in aged AR in four months—and breaks down the KPIs every practice should be tracking but often isn't: denial rate, first-pass resolution, and AR days. Raja also shares what separates high-performing practices from the rest, how leadership and structure drive billing results, and why most owners don't realize how much money they're leaving on the table. ⏱️ Timestamps: 00:00 The 3 biggest gaps in private practices: team, process, and performance KPIs 02:30 What KPIs matter most? Denials, AR days, and first pass resolution rate 07:22 How Wise Medical Billing's partnership model drives real operational change 10:27 Why decisions must be data-driven—regardless of practice size 12:00 What holds back practices from switching RCM models? 14:00 People, process, tools: the 3 pillars of successful revenue cycle management 17:18 Case study: recovering $1.6M in AR for a podiatry group in 4 months 20:25 How to connect with Wise Medical Billing for a tailored audit and strategy 🔑 Highlights: Three in-house billers, no RCM oversight—$2M in AR piled up Wise ran a root-cause audit and recovered 80% of AR in four months Billing stabilized → practice began expanding from one location to others Most practices don't track denial rate (benchmark: under 5%) or first-pass resolution (benchmark: 80% or higher), along with AR days Lack of KPI visibility leads to missed revenue and reactive decision-making Wise brings reporting, structure, and accountability to underperforming teams One-size-fits-all RCM doesn't work—every practice needs a tailored solution The foundation is people, processes, and tools—and most billing breakdowns come from gaps in all three 👉 Learn more about Wise Medical Billing: https://www.wisemedicalbilling.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #Podiatry #PrivatePractice #MedicalBilling #RevenueCycle #PracticeTurnaround #KPIs #ARRecovery #WiseMedicalBilling #HealthTech2Care
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S1E32: Most Healthtech Startups Are Getting Content Wrong | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Doug Pohl, Founder & CEO of HealthTech Content Doug Pohl (Guest): 🌐 HealthTech Content: https://www.healthtechcontent.com 🔗 LinkedIn: https://www.linkedin.com/in/doug-pohl Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Doug Pohl and Bert Fernandez explore why most healthtech messaging falls flat and how to fix it. Doug shares how he went from country songwriter to content strategist, what founders get wrong about stakeholder pain, and why great content starts with audience research, not just a blog calendar. You'll hear how HealthTech Content helps startups ditch jargon, speak to real-world frustrations, and personalize messaging that converts at events and beyond. ⏱️ Timestamps: 00:00 Don't say you're "transforming healthcare" — focus on a specific problem 00:24 From country songwriter to health tech content strategist 02:30 Finding product-market fit and early lessons from client patterns 04:52 Why good content bridges marketing and sales — and where most teams go wrong 07:40 How to personalize outreach before and after events (and what not to do) 10:56 What's broken in health tech content and why founders struggle to communicate 13:47 Messaging by stakeholder type: CFOs, CTOs, and end users 17:30 Using AI without losing your voice — and how content is evolving 🔑 Highlights: Why "transforming healthcare" is meaningless if you're not solving lived pain Founders understand the pain—but fail to express it in their messaging Content needs to reflect midnight charting, not just product features Pre/post-event outreach should feel manual, not mass-blasted QR codes are useless unless the landing content actually resonates Personalization at every stage wins over busy, burned-out buyers Marketing that works is human-first—and based on what your audience actually says 👉 Explore what HealthTech Content has to offer: https://www.healthtechcontent.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #HealthTech #HealthTechContent #ContentStrategy #SalesEnablement #AudienceResearch #EventMessaging #MarketingInsights #HealthTech2Care
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S1E31: Driving Digital Health Innovation: Skateboard to Scooter to Car | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Richard 'RJ' Kedziora, Co‑Founder & COO of Estenda Solutions Richard 'RJ' Kedziora (Guest): 🌐 Estenda Solutions: https://www.estenda.com 🔗 LinkedIn: https://www.linkedin.com/in/rjkedziora 📺 YouTube: http://www.youtube.com/@EstendaSolutionsInc Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, RJ Kedziora shares how Estenda helps healthcare, MedTech, and life sciences teams transform ideas into working solutions. He walks through how they're using AI to scale diabetic retinopathy screening for the Indian Health Service, retraining models as imaging tech evolves, and building a domain-specific olfactory data repository with GenAI-powered analytics. From unstructured data and FHIR to product development frameworks, this conversation offers a real look at what it takes to move from prototype to scalable impact. ⏱️ Timestamps: 00:00 The AI imaging challenge: why old algorithms break with new camera tech 01:01 RJ's journey co-founding Estenda and the mission behind the company 03:35 From military diabetes programs to federal and global healthcare systems 05:58 Two big challenges: unstructured data and EMR integration bottlenecks 09:00 FHIR vs. MCP: what's next for healthcare data and AI agent protocols 12:26 How Estenda helps R&D teams build, test, and scale medical software 15:39 Real-world AI: diabetic retinopathy imaging and smell testing data repositories 22:28 Advice for teams sitting on valuable data or building digital health products 🔑 Highlights: Scaling 100+ AI-assisted retinal cameras for diabetic retinopathy screening Retraining models as imaging tech evolves Smell loss linked to 200+ conditions: safety, neuro, chronic disease NIH-backed smell test data repository and GenAI analytics From HL7/FHIR to emerging AI protocols like MCP Product dev strategy: build value fast, reduce risk, uncover unknowns 👉 Explore Estenda Solutions: https://www.estenda.com 🔔Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #AIinHealthcare #MedicalImaging #DiabeticRetinopathy #GenAI #DigitalHealth #HealthData #HL7 #FHIR #EstendaSolutions #HealthTech2Care
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S1E30: Customizing Training That Saves Millions From Epic To Workday | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Eric Grosgogeat, CEO at uPerform Eric Grosgogeat (Guest): 🌐 uPerform: https://www.uperform.com 🔗 LinkedIn: https://www.linkedin.com/in/ericgrosgogeat 📺 YouTube: http://www.youtube.com/@uperformdigitallearning Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Eric Grosgogeat unpacks how uPerform helps hospitals deliver smarter, workflow-embedded training without adding logins or pulling clinicians off the floor. He explains why traditional IT onboarding fails, how uPerform integrates directly into Epic, Workday, SAP, and others, and shares the results: $3M saved, 200,000 hours reclaimed, and massive gains in efficiency — all by meeting users and clinicians in the flow of work. ⏱️ Timestamps: 00:00 What uPerform actually does: real-time training inside EHRs, ERPs, and more 01:05 Eric's career journey and how the company pivoted from SAP to healthcare 03:40 Four core use cases: onboarding, upgrades, just-in-time support, and messaging 06:15 Why LMSs aren't enough and how uPerform complements them 08:48 Case study: UCHealth saves $3M/year and 200K training hours 10:58 Why Epic hospitals adopt uPerform — and how it customizes by role and workflow 13:52 How to explore uPerform: website, peer hospitals, and KLAS Research 🔑 Highlights: Why LMS portals fail to meet real-time training needs UCHealth cut training costs by $3M/year and gave back 200,000 hours Fairview jumped from 7% to 87% eConsent completion in one week How in-app support makes onboarding faster and smoother Every Epic build is different — hospitals customize training to their own workflows No one-size-fits-all: a cardiologist sees different help than a pediatric nurse Works across Epic, Workday, SAP, and more — with zero extra logins 👉 Learn more about uPerform: https://www.uperform.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #DigitalAdoption #EHRTraining #Epic #Workday #uPerform #HealthTech2Care #ClinicalEfficiency
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S1E29: 800,000 Americans Have This—And Don't Know It | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Stephen Randall, Founder & CEO of Medaica Stephen Randall (Guest): 🌐 Medaica: https://www.medaica.com 🔗 LinkedIn: https://www.linkedin.com/in/stephenrandall1 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Stephen Randall shares what led him to launch Medaica—a response to fragmentation in healthcare, his own family history of heart disease, and a belief that diagnostics should be accessible, scalable, and platform-driven. He also walks through the moment when a Medaica device—placed on his chest like a digital stethoscope and equipped with sensors + an early AI prototype—flagged a murmur missed by both EKG and cardiologist, later confirmed by an echocardiogram as early-stage aortic stenosis. Stephen's vision goes beyond building smart tools. It's about delivering a solution that fits real clinical workflows, empowers earlier action, and fuels long-term research through a goal to collect a billion heartbeats and breaths. ⏱️ Timestamps: 00:00 Personal story: how a missed murmur diagnosis sparked Medaica 01:45 Fragmented systems, family history, and building a unified AI platform 04:44 Why AI-enhanced auscultation is the triage tool we've been missing 07:12 The case for home diagnostics: EKGs, digital stethoscopes, and telehealth 2.0 10:00 FDA-cleared sensor + AI platform: early traction and use cases 11:55 Stephen's own murmur story—caught by AI, missed by his cardiologist 13:56 Who Medaica is focused on: 65+, rural, and veterans 16:25 Reframing AI: not replacing doctors—enabling them 18:31 Biggest hurdles: provider buy-in, payer economics, and workflow integration 23:41 What's next: the "billion heartbeats and breaths" mission 🔑 Highlights: A Medaica device + early AI prototype flagged a murmur missed by EKG and cardiologist Echocardiogram confirmed early-stage aortic stenosis ~800,000 Americans have undiagnosed valvular heart disease FDA-cleared sensors at a fraction of the cost of legacy solutions Live heart/lung data integrated into telehealth—no extra apps Targeting 65+ seniors and rural communities Goal: collect a billion heartbeats and breaths for AI research "We'll walk over broken glass": the Medaica partner promise 👉 Learn more about Medaica: https://www.medaica.com 🔔Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #AuscultationPlatform #EarlyDetection #Cardiology #MedTech #HealthTech #Telehealth #FDACleared #AIinHealthcare #Medaica #HealthTech2Care
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S1E28: Agentic AI For Health Plans & Healthcare Is Here | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Henry Peter, Co-Founder, CTO, & CISO at Ushur Henry Peter (Guest): 🌐 Website: https://ushur.ai 🔗 LinkedIn: https://www.linkedin.com/in/henrytpeter 📺 YouTube: http://www.youtube.com/@ushur4999 Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Henry Peter explains how Ushur evolved from an outbound SMS platform into a full Customer Experience Automation (CXA) platform powered by agentic AI. He breaks down what makes AI agents different from traditional workflows, how they support real-time, natural language interactions, and why regulated industries like healthcare require thoughtful design and strict compliance. We cover Ushur's journey-based approach to automating the entire member lifecycle—from onboarding to claims and pre-authorization—and how health plans are now launching AI agents that act on a member's behalf to reduce friction, wait times, and manual work. ⏱️ Timestamps: 00:00 Intro: From Bell Labs to Ushur: founding story and early vision 01:58 Customer experience meets automation: building a CXA platform 04:56 Why healthcare is uniquely complex (and how Ushur adapted) 08:44 AI, compliance, and scaling across regulated industries 12:57 No-code → AI agents → agentic automation 16:00 Real healthcare use cases: Medicare redetermination, ID cards, PCP changes 19:52 Overcoming adoption barriers: testing, bias, and runtime behavior 23:36 What's next: autonomous service and getting started with Ushur 🔑 Highlights: CXA starts with customer needs, then automates the full journey Agentic AI lets users state their goal; the system figures out the steps Health plans use AI agents to handle address changes, ID cards, PCP updates, and more Ushur's platform supports HIPAA, TCPA, SOC 2, and HITRUST compliance Autonomous services now run in the background—no need for prompts or menus 👉 Learn more about Ushur's AI-powered CXA platform: https://ushur.ai 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #CustomerExperience #MemberExperience #CXA #AIAgents #AutonomousService #HealthcareAI #DigitalHealth #AgenticAI #Ushur #HealthTech2Care
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S1E27: AI-Enhanced Ultrasound for Early Disease Detection | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Ilker Hacihaliloglu, Engineer, Professor, Co-Founder & CTO of PONS Ilker Hacihaliloglu (Guest): 🌐 Website: https://www.ponstech.co 🔗 LinkedIn: https://www.linkedin.com/in/ilkerh Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Ilker Hacihaliloglu shares how a personal loss led to founding PONS—and why they're making early disease detection more accessible and equitable. PONS pairs handheld ultrasound with image enhancement and bias-resistant AI, giving clinicians clearer insights—even when patients scan themselves at home. Ilker explains how most AI fails across different populations, and how PONS standardizes every scan into a common domain to eliminate bias by age, BMI, gender, or geography. We also dive into real-world pilots with Mayo Clinic, Memorial Sloan Kettering, and Rutgers—and how PONS supports imaging in teleradiology, outpatient centers, and decentralized trials. ⏱️ Timestamps: 00:00 The personal story behind PONS: Losing their father to a preventable heart attack 01:49 The rise of point-of-care ultrasound and why home monitoring is the future 03:58 Why early-stage detection is the key—and why AI needs new kinds of data 06:29 Making ultrasound viable for early-stage detection: image enhancement, scaling, and AI 10:59 How PONS improves diagnostic accuracy without contrast agents or expensive machines 14:16 Tackling data bias: standardizing ultrasound for all demographics and geographies 17:01 Building trust with clinicians through validation and partnerships (e.g., Mayo Clinic) 22:00 Applications beyond hospitals: imaging centers, tele-radiology, and clinical trials 🔑 Highlights: The personal story that inspired PONS' mission Why most AI imaging models break outside their training population How PONS enhances ultrasound images without contrast agents A novel method that increases image clarity and dataset size Domain-aligned AI that performs across age, gender, BMI, and geography Real-world pilots with Mayo Clinic, Memorial Sloan Kettering, and Rutgers Broad use cases: at-home care, outpatient imaging, teleradiology, and trials 👉 Learn more about PONS' AI‐powered imaging solutions: https://www.pons.ai 🔔 Subscribe to our HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: https://www.youtube.com/@HealthTech2Care #MedicalImaging #BiasFreeAI #DigitalHealth #EarlyDetection #HealthcareInnovation #PONS #HealthTech2Care
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S1E26: The BMW of Medical Billing | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Vinod "Vinny" Sankaran, MS, CHBC, Founder and CEO of MBW RCM (Formerly Medical Billing Wholesalers) Vinod "Vinny" Sankaran (Guest): 🌐 Website: https://www.mbwrcm.com 🔗 LinkedIn: https://www.linkedin.com/in/vinodsankaran 📺 YouTube: http://www.youtube.com/@mbwrcm Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Vinny explains why he calls MBW the "BMW of medical billing"—from face‑to‑face onboarding and expert transition teams to a standalone internal quality control unit and hybrid RCM options. He walks through how MBW's free practice analyses identify missed revenue, AR issues, and credentialing problems—and how one urgent care group recovered $350,000 by simply filing overlooked admin codes. The conversation also explores the common breakdowns that hold practices back, how MBW supports those practices behind the scenes, and what it takes to drive change in RCM. ⏱️ Timestamps: 00:00 Intro: How a missed $10 admin code led to $360K recovered for a multi-specialty clinic 01:14 Why Vinny started MBW and what's kept him going for 15+ years 02:38 Common RCM challenges across specialties and post-COVID operations 05:14 What makes MBW different: on-site visits, transition team, quality control 08:21 Why most practices struggle with change and how MBW addresses it 11:00 Free Practice Analysis: what it uncovers and how it drives better conversations 13:28 Key indicators: AR trends, denials, missed revenue, payer issues 19:08 Flexible partnerships: from hybrid models to helping healthtech scale RCM 🔑 Highlights: "MBW is short for the BMW of medical billing." Personalized, face‑to‑face transitions build trust and uncover hidden gaps A standalone quality‑control "internal affairs" team ensures accuracy One urgent care practice recovered $350K by catching missing admin codes Free practice analyses almost always uncover revenue opportunities MBW supports not just practices, but healthtech companies, billing firms, and rural clinics 👉 Learn more about MBW RCM: https://www.mbwrcm.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #RevenueCycle #MedicalBilling #PracticeAnalysis #MedicalBillingWholesalers #HealthTech2Care
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S1E25: Changing The Game For Patient Medication Management | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Stacey Meltzer Wasserman, Chief Commercial Officer (CCO) at Medisafe Stacey Meltzer Wasserman (Guest): 🌐 Website: https://www.medisafe.com 🔗 LinkedIn: https://www.linkedin.com/in/staceyjwasserman 📺 YouTube: http://www.youtube.com/@MedisafeTeam Bert Fernandez (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Stacey Wasserman shares how Medisafe helps pharma and life science companies tackle one of the industry's toughest challenges: ensuring patients start and stay on their medications. She breaks down Medisafe's two biggest unlocks: – Proof of performance through third-party validated data – AI-powered personalization that adapts to each patient's habits and needs From reducing ER visits and hospitalizations to surfacing real-time insights on sleep, side effects, and adherence trends—this is how digital companions move from "nice to have" to essential. ⏱️ Timestamps: 00:00 Intro: Over 14M users across 150+ countries — Medisafe's global impact 01:04 How "med friends" and personalization boost adherence 03:00 Why patients fall off: first-fill abandonment and weekend drop-offs 04:56 How Medisafe supports pharma brands with persistence and engagement 06:56 Using AI for timing, tone, and tailored support 08:44 Data-driven design: learning from 14M+ users to shape better solutions 10:50 Partnering with providers: new tools for Alzheimer's and chronic care 12:57 What's next for Medisafe and how to connect with the team 🔑 Highlights: Overcoming the "graveyard of healthcare apps" with independent validation Cohort-level proof of higher adherence, persistence, and script lift Fewer ER visits and hospitalizations linked to consistent Medisafe use AI-driven adjustments in timing, tone, and frequency of medication reminders Feedback loops that help patients track mood, sleep, and side effects New frontiers: extending support pre-prescription and at the point of care 👉 Learn more about Medisafe: https://www.medisafe.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #Pharma #LifeSciences #MedicationAdherence #DigitalHealth #AICompanion #Medisafe #HealthTech2Care
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S1E24: Rebuilding Virtual Care Infrastructure: One Workflow At A Time | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Mark Noble, Chief Executive Officer at ViTel Net Mark Noble (Guest): 🌐 ViTel Net: https://vitelnet.com 🔗 LinkedIn: https://www.linkedin.com/in/mark-noble-a861114 📺 YouTube: http://www.youtube.com/@vitelnet7176 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Mark Noble unpacks how ViTel Net helps health systems modernize virtual care workflows without disrupting their existing infrastructure. He shares use cases from telestroke programs at Vanderbilt and UVA, explores the role of modular platform design, and explains how AI agents are being built to support—not replace—clinicians. From backend EHR integrations to virtual nursing and upcoming platform transitions, the conversation digs into what it takes to scale care delivery across a fragmented landscape. ⏱️ Timestamps: 00:00 Intro - helping rural hospitals manage stroke care 01:12 The origin of ViTel Net and early virtual care innovations 03:32 Partnering with Vanderbilt University Medical Center on telestroke workflows 06:41 Economic impact of keeping patients local vs. transferring 08:00 Supporting rehab research at the University of Miami with real-time data capture 11:14 Why virtual care must mold to existing systems (not rip-and-replace) 13:16 Building a modular backend to support hybrid care at scale 14:56 What's next: AI agents, UVA pilot, and virtual nursing use cases 23:20 How to partner with ViTel Net and tackle workflow infrastructure challenges 🔑 Highlights: How Vanderbilt uses ViTel Net's EHR-integrated telestroke workflow to keep care local Why virtual care must integrate with backend systems—not just the front-end experience UVA's AI pilot: explainable agents that surface risk factors, contraindications, and treatment logic Modular, no-code platform design that wraps around what health systems already use Helping AMCs and hospitals navigate EHR transitions without disrupting clinical workflows What's fueling demand for virtual nursing—and why it needs deep workflow support The path ahead: secure, scalable AI tools that boost efficiency without compromising trust 👉 Learn more about ViTel Net: https://vitelnet.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #Telehealth #StrokeCare #ExplainableAI #EHRIntegration #ViTelNet #HealthTech2Care
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S1E23: From The OR To Ambient AI: Why Patients Need A Playback Button | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Dr. David Langer, Founder & Chief Medical Officer of Playback Health and Chair of Neurosurgery at Lennox Hill Hospital 🎙️ In this episode, Dr. Langer shares the full arc of Playback Health—from burning QuickTime videos on CDs for patients in 2008 to building one of the only ambient AI platforms that sends visit summaries directly to patients today. He explains why patient-facing tools are often overlooked by health systems, how ambient AI changes workflows for clinicians, and what the future holds as voice interfaces, agentic AI, and hospital operations converge. David Langer, MD (Guest): 🌐 Playback Health: https://playbackhealth.com 🔗 LinkedIn: https://www.linkedin.com/in/david-langer-5264097 📺 YouTube: http://www.youtube.com/@playbackhealth4167 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: http://www.youtube.com/@HealthTech2Care ⏱️ Timestamps: 00:00 Playback's unique position: the only ambient company delivering direct-to-patient 01:00 Burning CDs for patients — the earliest form of patient education video 03:30 From private servers to templated videos — the evolution pre-startup 06:00 Why hospitals don't invest in patient-facing tech despite claiming to value experience 07:30 How Playback shifted into ambient AI after ChatGPT launched 09:40 Combining ambient listening with patient education and video summaries 13:10 Why video works better than printed discharge papers or EHR text 17:00 Use cases that benefit most: rehab, cancer, surgery, imaging-heavy specialties 22:00 The Epic barrier: integrations, incentives, and how Playback stands apart 26:00 Future of care: voice-first UI, agentic AI, and patient-controlled experiences 30:50 What's next for Playback Health & how to try the app 🔑 Highlights: From burning CDs to ambient AI: how Playback Health began Why video summaries directly to patients are still rare—and needed What most health systems get wrong about patient-facing tech The future of voice-first workflows in medicine Epic, EMRs, and the friction blocking better patient communication Where Playback is headed next with AI, agents, and integration 👉Learn what Playback Health is all about: https://playbackhealth.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: http://www.youtube.com/@HealthTech2Care #AmbientAI #PatientEngagement #FounderStory #PlaybackHealth #HealthTech2Care
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S1E22: Tackling 90-95% of Preventable Claim Denials in Healthcare | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Fred Allen, Vice President of Business Development at MediBillMD Fred Allen (Guest): 🌐 MediBillMD: https://www.medibillmd.com 🔗 LinkedIn: https://www.linkedin.com/in/fred-allen-804897309 📺 YouTube: http://www.youtube.com/@MedibillMD Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Fred Allen reveals how up to 90–95% of healthcare claim denials can be prevented before they ever happen. He shares the origin story of MediBillMD's pivot from telemedicine to a fully end-to-end RCM solution, their trademark free audit that pinpoints the top denial drivers, and the playbook they use to achieve a 97% clean claim rate on first submission. Plus, Fred outlines the next frontier—data security in the wake of major industry breaches—and even teases MediBillMD's own upcoming EMR platform, with a free pilot for early adopters. ⏱️ Timestamps: 00:00 Intro: Up to 95% of claim denials are preventable 00:29 The backstory behind MediBillMD and its RCM mission 02:31 Why RCM isn't handled the way it should be 04:43 Practice revenue loss: aging claims and missing follow-up 06:01 The growing need for outsourced billing vs. in-house limitations 08:00 How MediBillMD earns trust with free audits and full-service RCM 11:00 Beyond billing: staffing, marketing, virtual front desk, and more 13:02 Working with startups, surgical practices, and denied claims 17:27 How MediBillMD prevents denials and achieves a 97% clean claim rate 22:32 The next frontier in RCM: data security, AI, and payer complexity 25:22 What's next: launching a new EMR with free pilot access for early adopters 🔑 Highlights: Preventing vs. fixing denials: the 90–95% opportunity Hand-crafted, end-to-end RCM that "gets the claim paid" Free audit uncovers revenue leaks and prescribes solutions Achieving a 97% clean-claim rate with robust scrubbing Why data security demands urgent attention in 2025 MediBillMD is coming up with its own EMR 👉Learn more about MediBillMD's approach to revenue cycle excellence: https://www.medibillmd.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #RCM #ClaimDenials #RevenueCycleManagement #HealthcareInnovation #DataSecurity #MediBillMD #CleanClaims #EndToEndRCM #EMRLaunch #HealthTech2Care
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S1E21: The Silent Crisis In Home Care: What We Discovered Shocked Us | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Nevo Elmalem, Co‑Founder & CTO of Sensi.AI Nevo Elmalem (Guest): 🌐 Sensi.AI: https://sensi.ai 🔗 LinkedIn: https://www.linkedin.com/in/nevo-elmalem-0b620a3b 📺 YouTube: http://www.youtube.com/@sensiai Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Nevo Elmalem joins Bert Fernandez to unpack what home care agencies are up against, and why 85% of seniors in the U.S. aren't getting the care hours they need. That care gap drives up risk for falls, loneliness, burnout, and re-hospitalizations. Nevo also shares how Sensi.AI grew out of a deeply personal origin story and how their plug-and-play, audio-first solution now powers home care across 45+ states without relying on Wi-Fi, apps, or tech-savvy seniors. From clinical monitoring to caregiver training to agency growth and retention, Nevo lays out how AI can support aging-in-place without adding complexity to already-overburdened teams. ⏱️ Timestamps 00:00 Personal stories that inspired Sensi.AI 01:56 The growing crisis in senior care & caregiver shortages 04:51 Challenges faced by seniors and home care agencies 08:45 How Sensi.AI works: audio-based 24/7 virtual care assistant 11:46 Real-time insights, outcomes, and caregiver training 16:07 Why agencies hesitate and how Sensi helps shift their mindset 19:49 What's next: AI agents for growth and operations 25:00 How to partner with Sensi.AI & closing thoughts 🔑 Highlights: The personal stories that sparked Sensi.AI's founding—abuse in a kindergarten and a grandmother with dementia The silent crisis: why 85% of seniors aren't getting enough care hours and the downstream effects on health and safety What makes home care so hard to scale: caregiver burnout, staffing turnover, and no room for tech adoption How Sensi's privacy-first, audio-based system detects risks like falls, skipped meds, UTIs, and cognitive decline Why real-time alerts, no Wi-Fi, and plug-and-play design are critical for adoption in overloaded agencies The 8-month stat: seniors with Sensi stay longer with agencies due to earlier intervention and better outcomes A look at what's next: how Sensi is building AI-powered agents to help with care plan changes and operations 👉 Learn more about Sensi.AI: https://sensi.ai 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #SeniorCare #HomeCare #HomeCareAgency #AmbientAI #CaregiverSupport #SensiAI #HealthTech2Care
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S1E20: Onsite Clinics That Save Employers Thousands Per Employee | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Todd Foushee (Vice President of Business Development, PMR Healthcare) and Joshua "Josh" Peterson (Vice President of Business Development, Northwest Region) Todd Foushee & Josh Peterson (Guests) 🌐 PMR Healthcare: https://www.pmrhealthcare.com 🔗 Todd LinkedIn: https://www.linkedin.com/in/todd-foushee-74010163 🔗 Josh LinkedIn: https://www.linkedin.com/in/joshua-peterson-rhu-mhp-hia-b3365924 📺 YouTube: http://www.youtube.com/@pmrhealthcare9312 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: http://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Todd and Josh share how PMR Healthcare partners with employers to embed onsite and near-site clinics that make healthcare more accessible—while driving down long-term costs. 🔑 Highlights: How early diagnoses of cancer and diabetes were made within 30 days of launching a new clinic The care gap for employees without primary care physicians—and how onsite models close it "If they didn't have access to this clinic, they may have gone weeks or months before seeking care" Why removing cost barriers is the key to improving outcomes and engagement The surprising number of employers who don't even know this model exists Why most are stuck in reactive "point solution" strategies that fail to impact care How PMR helps employers build their own risk profile and align spend with outcomes "We're connecting the dots between health insurance and actual healthcare" ⏱️ Timestamps 00:00 Intro & the origin story of PMR Healthcare 01:55 Why 30–35% of employees still lack primary care 04:32 Breaking away from point solution overload: how PMR connects the dots 07:11 On-site vs. hybrid vs. virtual: tailoring care models for employers 10:59 Who PMR works best for (self-funded vs. insured employers) 13:20 Real results: early detection, reduced spend, and patient stories 18:41 Why more employers haven't adopted this yet and how PMR guides them 27:33 How to connect with PMR Healthcare & get your risk profile reviewed 👉 Learn more about PMR Healthcare: https://www.pmrhealthcare.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: http://www.youtube.com/@HealthTech2Care #OnsiteClinics #EmployeeHealth #PreventiveCare #EmployerBenefits #PrimaryCare #IntegratedCare #WorkplaceHealth #PMRHealthcare #HealthTech2Care
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S1E19: Fixing Broken Patient Communication | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Catina O'Leary, PhD, President & CEO of Health Literacy Media Catina O'Leary (Guest): 🌐 Health Literacy Media: https://www.healthliteracy.media 🔗 LinkedIn: https://www.linkedin.com/in/catina-o-leary-43625112 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Catina O'Leary explains why so much patient education falls flat—starting with a simple truth: "Everyone thinks they communicate well." She breaks down the two biggest gaps in health communication today: (1) Overconfidence from providers (2) The failure of AI without human empathy or audience testing. Catina shares how Health Literacy Media co-designs materials with real patients, strips out jargon, and tests content until it actually resonates. You'll also hear the story of how a global pharma company's dense consent form was transformed into a tone-shifted, patient-approved fridge chart. Whether you're working in clinical research, public health, or patient engagement—this conversation is packed with lessons on what real-world communication takes. ⏱️ Timestamps: 00:00 Intro 00:52 What led you to join Health Literacy Media, and what need were you addressing? 03:31 What's changed in health communication since 2009? 05:52 What are the biggest challenges in patient education today? 08:34 How is AI creating new challenges for health literacy? 11:22 Why audience testing is critical for effective health communication 13:20 How do you decide between live-action vs. animation in patient education? 16:04 How do you adapt messaging across pharma, providers, and different communities? 18:46 Why do some health systems still fail at communication and literacy? 24:18 A success story: Redesigning clinical trial consent with a global pharma company 30:30 What's next for Health Literacy Media, and how can organizations connect? 🔑 Highlights: "One challenge has been constant—and it's that everyone thinks they communicate well." Why empathy is non-negotiable for patient education that sticks The dangers of using AI to replace audience-tested content What a real consent form makeover looks like Why animated video often beats live action—for inclusion, not cost alone 👉 Learn more about Health Literacy Media: https://www.healthliteracy.media 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #PatientEducation #HealthLiteracy #HealthCommunication #ClinicalTrials #ContentDesign #EmpathyInHealth #HealthTech2Care
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S1E18: Helping Businesses Experience Dynamic Growth | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring David Foos, Founder & CEO of Massive Dynamics David Foos (Guest): 🌐 Massive Dynamics: https://massivedynamicslabs.com 🔗 LinkedIn: https://www.linkedin.com/in/davidfoos Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, David Foos dives into the critical link between vision and execution for businesses. Drawing on 35 years in high-tech startups—from semiconductors to Gen AI and healthcare—David explains why clear vision alone isn't enough. Learn how David transitioned from founding multiple VC-backed ventures to creating Massive Dynamics, where he now helps growth-stage companies tackle capital and time constraints without paying the "dumb tax." ⏱️ Timestamps: 00:00 Intro 01:26 What led you to launch Massive Dynamics after years of startup success? 03:49 How does Massive Dynamics support high-growth companies across industries? 05:08 Why do so many startups struggle after early traction? 06:48 How do you help founders protect time and capital while scaling? 08:23 What's different about your approach to sales, strategy, and Gen AI? 10:41 Where is generative AI actually creating value in healthcare today? 13:31 What are the biggest barriers to adoption in TPA and healthtech spaces? 17:01 How do you help early-stage companies avoid "dumb tax" and stay focused? 24:50 Why is product pricing and business model just as critical as the product itself? 31:34 How can companies connect with David and the Massive Dynamics team? 🔑 Highlights: How David's semiconductor and AI background informs Massive Dynamics' approach Why founders must balance a big vision with thoughtful business-model mechanics The "dumb tax" of startups: avoiding costly mistakes by leveraging deep domain expertise Moving from product traction to scalable growth under VC/PE pressures Real-world Gen AI applications: accelerating diagnostic tools in healthcare Strategies for managing capital and time constraints in high-growth ventures Tips on crafting investor and sales decks that convey urgency and opportunity 👉 Learn more about Massive Dynamics' growth-stage consulting: https://massivedynamicslabs.com 🔗 Subscribe to our HealthTech2Care YouTube channel for more bold conversations with founders and innovators: https://www.youtube.com/@HealthTech2Care #StartupGrowth #VisionToExecution #GenAI #HealthcareInnovation #StartupConsulting #MassiveDynamics #ScalingBusinesses #HealthTech2Care
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S1E17: AI Stops Physicians Spending 70% of Time on Tasks They Shouldn't! | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring James Bates, Founder, CEO & Chairman of AdviNOW James Bates (Guest): 🌐 AdviNOW: https://advinow.com 🔗 LinkedIn: https://www.linkedin.com/in/jamessbates Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, James Bates breaks down how AdviNOW Medical is leveraging AI to eliminate up to 90% of routine EHR data-entry workflows—from pre-encounter chart reviews and standard questionnaires to order prep and payer forms. He explains how physicians spend up to 70% of their time on charting tasks and how intelligent automation can free them to be doctors again. James also unpacks the underlying mechanics of EHR platforms, why 45% of physician time is tied up in pre-visit paperwork, and how smart, dynamic questionnaires can streamline every step of the patient encounter. ⏱️ Timestamps: 00:00 Intro 00:46 What led you to start AdviNOW after leaving the automotive AI space? 03:00 Why did you walk away from buying practices and shift toward healthcare automation? 04:31 What did your time-and-motion study uncover about physician inefficiencies? 06:08 What tasks make up the 70% of work for physicians that doesn't require a medical license? 09:51 How does AdviNOW automate the full pre- and post-encounter workflow? 11:29 What role does augmented reality play in your solution? 13:36 What are the biggest barriers to adoption for large health systems vs. small practices? 22:38 What's next for AdviNOW, and how can interested practices connect with you? 🔑 Highlights: Understanding EHRs as "databases with business logic" and how AI can pre-populate fields Time-in-motion insights: clinicians spend 80% of their day on non-clinical work Automating chart review, dynamic questionnaires, order entry, and preauthorizations The real value of AI: returning physicians to direct patient care, not documentation How AdviNOW's platform integrates with existing clinical systems to boost efficiency 👉 Learn more about AdviNOW Medical's AI-driven solutions: https://www.advinow.com 🔗 Subscribe to our YouTube channel for more episodes featuring standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #HealthTech2Care #ClinicalAI #EHRAutomation #DigitalHealth #AdviNOWMedical #WorkflowEfficiency #PhysicianBurnout #HealthcareInnovation
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S1E16: Why Visitor Transparency Matters in Senior Living | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Ryan Mills, Director of Strategic Partnerships at Accushield Ryan Mills (Guest): 🌐 Accushield: https://accushield.com 🔗 LinkedIn: https://www.linkedin.com/in/ryan-mills-294280126 📺 YouTube: https://www.youtube.com/@accushieldvisitormanagement Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Ryan Mills shares how Accushield is helping senior living communities rethink the front desk—not just for safety and compliance, but as a critical moment for trust, transparency, and experience. We cover everything from fraud prevention and care coordination to real-time tour alerts, staffing constraints, and soft ROI. Ryan shares stories from the field, including how Accushield helped a community identify and remove a fake caregiver, track tour visits to boost move-ins, and shift from reactive incident response to proactive safety and operational control. Whether you're a senior living operator, clinical leader, or tech partner—this one's packed with insight! ⏱️ Timestamps: 00:00 Intro 01:35 What led you to work in senior living and eventually join Accushield? 04:48 What operational and safety issues do senior living communities often overlook? 06:27 Why visitor and third-party care visibility is essential (and often missing) 10:32 Where do communities fall on the healthcare vs. hospitality spectrum? 13:38 How Accushield supports care coordination and risk mitigation 17:02 How Accushield Verify works and why visitor background checks matter 22:46 Real-world impact: financial fraud, med errors, missed tours 27:18 What are the biggest barriers to adoption, and how do you address them? 33:21 What's next for Accushield, and how can communities connect with you? 🔑 Highlights: "We want to be that barking dog—that ADT sign that sits in your front lawn—that curbs some of those bad actors from coming in." A fake caregiver was flagged and banned after Accushield identified them during sign-in Real-time tour alerts help managers greet walk-ins before the opportunity is lost Facilities often think they have 20 vendors—Accushield data shows it's 50+ Verify credentials for third-party caregivers before they step foot inside Why budget and behavioral friction—not tech—are the real barriers to adoption What "soft ROI" looks like in the context of visitor transparency Why the first impression at the front desk shapes resident trust and family confidence 👉 Learn more about Accushield: https://accushield.com 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #SeniorLiving #AssistedLiving #SeniorCareTech #VisitorManagement #RealTimeAlerts #FraudPrevention #RealTimeAlerts #Accushield #HealthTech2Care
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S1E15: New Revenue, Better Outcomes For Independent Practices | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Kyle Christopher (Founder & CEO) and Doug Bain (Advisory Board Member) of SmartCare360 Kyle Christopher & Doug Bain (Guests): 🌐 SmartCare360: https://smartcare360.health 🔗 Kyle Christopher: https://www.linkedin.com/in/kyle-christopher-0169767b 🔗 Doug Bain: https://www.linkedin.com/in/dougbain 🎥 YouTube: http://www.youtube.com/@SmartCare360_ Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Kyle Christopher and Doug Bain explain why most virtual care models for independent practices have failed—and how SmartCare360 was built from the ground up to fix that. They share why EMRs fall short, how practices hit a wall with RCM and staffing, and what it takes to build a scalable model that actually supports independent clinics. From CPT-coded care plans to a full concierge experience for chronically ill seniors, this conversation gets real about the operational, clinical, and financial transformation needed in primary care. ⏱️ Timestamps: 00:00 Intro 00:45 What inspired you to build SmartCare360, and what drew you to this space? 04:48 What's broken for private practices today, and how are you solving it? 07:58 Why did you land on a hybrid SaaS + service model? 10:03 What programs and tech make your platform different from other virtual care vendors? 13:14 How are you supporting practices operationally, clinically, and financially? 20:02 How do you manage risk and reimbursement with your no-upfront-cost model? 26:00 Why haven't more practices adopted this model if it works so well? 42:49 How can practices or investors connect with the SmartCare360 team? 🔑 Highlights: "A doctor told me, 'This is the most comprehensive platform I've ever seen.'" Why most practices got frustrated and stopped trying virtual care The limits of EMRs and disconnected point solutions How SmartCare360 reverse-engineered CPT codes into disease-specific care plans $100K of investment per 500 patients—into clinics they don't even own Virtual MAs, care teams, and billing support bundled in How they're reactivating patients and removing all operational risk for practices Why adoption is still low and what SmartCare360 is doing to change that 👉 Learn more about SmartCare 360: https://smartcare360.health 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #VirtualCare #ChronicCare #RCM #IndependentPractices #PrivatePractice #SmartCare360 #HealthTech2Care #HealthcareInnovation
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S1E14: Using Genetic Testing to Prevent Pediatric Disease | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Matt Pelo and Kyle Schramer, Co-Founders of Fore Genomics Matt Pelo & Kyle Schramer (Guests): 🌐 Fore Genomics: https://www.foregenomics.com 🔗 Matt LinkedIn: https://www.linkedin.com/in/mattpelo 🔗 Kyle LinkedIn: https://www.linkedin.com/in/kyleschramer 🎥 YouTube: http://www.youtube.com/@foregenomics Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Matt Pelo and Kyle Schramer explain how genetic testing is being used as a preventive screening tool for children, not just a last resort after symptoms appear. Fore Genomics' genetic health screening helps pediatricians catch high-risk conditions like type 1 diabetes, metabolic disorders, and medication sensitivities early—often before a diagnosis would typically be made. 🔑 Highlights: 8–12% of kids screened get a positive, actionable result (similar to diabetes prevalence) Most families receive a reassuring negative, confirming no high-risk variants Annual reanalysis means test results evolve as new research emerges Pharmacogenomic data helps match children with the right meds from day one Includes real stories of children who could've avoided years of misdiagnosis Fore's model makes this testing easier for pediatricians to offer at well-child visits By pairing genomic insight with hands-on support from genetic counselors, Fore Genomics is bringing proactive, personalized care into everyday pediatrics. ⏱️ Timestamps: 00:00 Intro 00:31 What inspired you to start For Genomics, and what gap are you solving? 03:36 Why hasn't whole genome sequencing become routine in pediatric care? 07:58 How does your Pediatric Genetic Health Exam work, and what makes it different? 10:35 What happens when a child tests positive, and what can parents do proactively? 15:53 What impact are you seeing from pediatricians and families using this today? 20:05 How are you addressing the education gap and concerns around privacy? 30:12 How can pediatricians and parents get started with For Genomics? 👉 Learn more about Fore Genomics: https://www.foregenomics.com 🔔 Subscribe to our YouTube channel for more conversations on healthcare innovation: https://www.youtube.com/@HealthTech2Care #PediatricGenomics #GeneticScreening #GeneticTesting #WholeGenomeSequencing #PrecisionMedicine #ForeGenomics #HealthcareInnovation #HealthTech2Care
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S1E13: The Only Virtual Care Platform With Its Own Epic Instance | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Dr. Lyle Berkowitz, Founder & CEO of KeyCare Dr. Lyle Berkowitz (Guest): 🌐 KeyCare: https://www.keycare.org 🔗 LinkedIn: https://www.linkedin.com/in/drlyle 🎥 YouTube: http://www.youtube.com/@KeyCareYouTube Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Dr. Lyle Berkowitz shares why KeyCare is the only virtual care platform with its own Epic instance — and why that distinction matters for health systems navigating access, scalability, and true interoperability. He walks through the "3 Cs" framework (Cover, Co-Manage, Complete Care), shares real patient stories, and explains how virtualists are becoming the next evolution of team-based care. From ambient AI to Epic integration, this conversation explores what it really takes to embed virtual care into a health system's workflow — not just bolt it on. ⏱️ Timestamps: 00:00 Intro 00:50 What led you to found KeyCare, and what problem were you solving? 03:00 How did your background influence your focus on virtual care? 05:22 What are health systems still getting wrong when it comes to virtual care? 09:21 What is the 3C's model — cover, co-manage, complete — and how does it work? 13:07 How does running your own Epic instance unlock deeper interoperability? 15:58 Any success stories where integration with Epic made a clinical difference? 20:03 What's still the biggest barrier to adoption of virtualist workforces? 30:12 What's next for KeyCare and how can health systems connect with you? 32:05 What's your take on integrating AI into pre, during, and post-visit workflows? 🔑 Highlights: "KeyCare is the only virtual care company with its own instance of Epic." What makes a virtualist different — and why that matters Cover, Co-Manage, and Complete Care: KeyCare's 3 Cs model How KeyCare integrates directly into Epic workflows and MyChart AI during the visit and in post-visit follow-up What health systems often get wrong when scaling telehealth The business model shift: why panel-based compensation drives adoption Real stories of triaging patients more safely thanks to shared data 👉 Learn more about KeyCare: https://www.keycare.org 🔔 Subscribe to our YouTube channel for more episodes featuring standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care #VirtualCare #Telehealth #Epic #Interoperability #PrimaryCare #DigitalHealth #HealthIT #KeyCare #HealthTech2Care
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S1E12: How ReadyList Is Revolutionizing EVS Teams | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Allen Cooper, Co-Founder of ReadyList and President & CEO of Ancilla Ventures Allen Cooper (Guest): 🌐 ReadyList: https://www.readylist.com 🔗 LinkedIn: https://www.linkedin.com/in/allen-c00per Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Allen Cooper breaks down how ReadyList's digital tool revolutionizes EVS cleaning workflows—reducing a standard discharge clean by 15 minutes and a thorough "high clean" by nearly 30 minutes. Allen explains the difference between a routine discharge clean (approximately 1 hour) and a high clean (1.5–1.75 hours when contamination is significant). By guiding cleaners through detailed checklists and minimizing rework from missed spots, ReadyList not only speeds up room turnover but also reduces supervisor time spent on corrections. ⏱️ Timestamps: 00:00 Intro 01:12 What sparked the idea for Ready List and how did it grow into its own platform? 04:50 What problems does Ready List solve for EVS teams and how is it different from the EHR? 10:19 How does Ready List support disinfection checklists and certifications like CHESP? 16:04 How does Ready List help hospitals during Joint Commission reviews? 19:33 What challenges have you faced bringing Ready List to market? 22:08 What kind of results have you seen — like reduction in clean time or unit impact? 26:32 What's next for Ready List, and how does Rapid Service Responder work? 31:03 How can hospitals and EVS teams get in touch or learn more? 🔑 Highlights: Defining "discharge clean" versus "high clean" in healthcare settings How ReadyList's tool cuts 15 minutes off a discharge clean and 30 minutes off a high clean The hidden cost of rework when inspections uncover missed tasks—and how to avoid it Ways digital checklists can standardize cleaning protocols, ensuring no detail is overlooked Real-world impact: freeing up clinical staff time, improving turnover rates, and supporting infection prevention 👉 Learn more about ReadyList's solutions for EVS teams: https://www.readylist.com 🔗 Subscribe to our YouTube channel for more insights on healthtech innovation: https://www.youtube.com/@HealthTech2Care #EVSCleaning #HospitalInfectionControl #HospitalEfficiency #DigitalChecklists #ReadyList #AncillaVentures #HealthTech2Care
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S1E11: Automating Provider Workflows with Digital Assistant Kevin | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Greg Ali, Founder of The Valor Solution Greg Ali (Guest): 🌐 Website: https://www.thevalorsolution.com 🔗 LinkedIn: https://www.linkedin.com/in/greg-ali-94b537a9 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode of the HealthTech2Care Podcast, Greg Ali shares how The Valor Solution is helping provider practices streamline front and back office workflows using Kevin, their AI-powered digital medical assistant. Greg walks through how Kevin integrates directly into the EMR—no new portals, no extra work—and automates care gap closure, chart prep, documentation, and standing orders. It's designed to meet providers where they are, not force them to change how they work. He shares real-world outcomes, from a solo provider who doubled collections to a 12-provider group that saw a 260% increase in care gap closures and over $5,000 per provider per month in additional revenue. ⏱️ Timestamps: 00:00 Intro 00:27 What inspired you to focus on tech and how did Kevin take shape? 03:52 Why did you shift upstream from billing to preventative care? 05:39 What pain points are you seeing in primary care and value-based care? 08:13 How does Kevin work behind the scenes to close care gaps? 10:51 How does Kevin integrate into workflows without adding new tools? 17:56 What are the biggest adoption hurdles and how do you customize for providers? 22:11 What kind of impact are you seeing from Kevin across practices? 🔑 Highlights: Why care gap closure often outperforms denial management for ROI How Kevin runs behind the scenes inside the EMR—no new logins needed What providers really want from workflow automation Real results: 260% increase in care gap closures for a 12-provider group Doubling collections for a solo provider without adding visits Customizing automation to match each provider's clinical preferences 👉 Learn more about The Valor Solution: https://www.thevalorsolution.com 🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare innovation: https://www.youtube.com/@HealthTech2Care #TheValorSolution #KevinMedicalAssistant #DigitalAssistant #ProviderWorkflow #CareGapClosure #ValueBasedCare #PracticeAutomation #PrimaryCare #HealthTech2Care
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S1E10: Redefining Care at Home | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Jon Branche, Vice President of Growth at myLaurel Jon Branche (Guest): 🌐 myLaurel: https://www.mylaurelhealth.com 🔗 LinkedIn: https://www.linkedin.com/in/jon-branche Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Jon Branche reveals how myLaurel transforms hospital discharges into confident home recoveries. Learn how they: Identify patients ready for home inside the hospital—often the same day Respond within 24 hours with field clinicians paired to a virtual nurse and physician Spend two hours in the home reconciling medications, coaching patients and caregivers, and clarifying each step of the discharge plan Far more than a handoff, myLaurel acts as the "connective tissue" between acute care and long-term support—reducing readmissions, increasing patient satisfaction, and restoring peace of mind for families and care teams alike. ⏱️ Timestamps: 00:00 Intro 00:39 What led you to acute care at home, and what problem was MyLaurel built to solve? 02:26 What makes the acute care at home model different from traditional hospital-at-home programs? 05:35 What does it take to safely move the right patients out of the hospital and into the home? 09:16 Do you also support patients discharged to facilities or mainly those going home? 11:19 What does acute care at home look like day-to-day for complex patients? 16:07 How do you decide where to start with a new health system or program? 19:05 What data do you use — just from EHRs or also from payers and actuaries? 21:14 What are some of the biggest barriers to adopting acute care at home models? 23:33 Do you act as an extension of care coordination teams inside hospitals? 25:28 For health systems that want to explore this model, how can they get in touch? 🔑 Highlights: "We want to be that barking dog—that ADT sign that sits in your front lawn—that curbs some of those bad actors from coming in." A fake caregiver was flagged and banned after Accushield identified them during sign-in Real-time tour alerts help managers greet walk-ins before the opportunity is lost Facilities often think they have 20 vendors—Accushield data shows it's 50+ Verify credentials for third-party caregivers before they step foot inside Why budget and behavioral friction—not tech—are the real barriers to adoption What "soft ROI" looks like in the context of visitor transparency Why the first impression at the front desk shapes resident trust and family confidence 👉 Ready to close the transition gap? Visit https://www.mylaurelhealth.com 🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare & life sciences innovation: https://www.youtube.com/@HealthTech2Care #AcuteCareAtHome #HospitalToHome #CareTransitions #ReadmissionPrevention #DigitalHealth #PatientCenteredCare #myLaurel #HealthTech2Care
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S1E9: The Future of Nursing Is Virtual and It's Already Here | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care Podcast featuring Christine Gall, DrPH, MS, BSN, Chief Nursing Officer at Collette Health Christine Gall. DrPH, MS, BSN (Guest): 🌐 Collette Health: https://www.collettehealth.com 🔗 LinkedIn: https://www.linkedin.com/in/christine-gall-drph-ms-bsn-1742232 Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Dr. Christine Gall breaks down how virtual nursing spans the entire care continuum—from non‑licensed virtual observation to complex inpatient support and home‑based chronic care—and how one set of equipment can power both observation and full virtual nursing at no extra cost. ⏱️ Timestamps: 00:00 Intro 00:48 What drew you to virtual nursing, and how did your path lead to Collette Health? 07:06 How do you define virtual nursing, and what does a strong model look like in practice? 13:07 What are your top recommendations for managing uncertainty when building virtual care models? 17:50 How do you balance AI and technology with the human side of care in high-acuity settings? 21:04 What support does Collette Health offer across virtual observation and virtual nursing? 23:25 What are the biggest misconceptions hospitals face when implementing virtual nursing? 27:04 Why shouldn't FTE reduction be the main metric for virtual nursing success? 30:28 What's your message to healthcare leaders thinking about the future of nursing and virtual care? 🔑 Highlights: "If you asked 10 people to define virtual nursing, you'd get 10 different answers." Virtual observation as the eyes & ears of inpatient teams, scaling into complex nursing support Outpatient programs powered by telemedicine, RPM, & chronic care management Purchase once, pilot virtual observation, then flip on virtual nursing features—no new hardware Move from one‑on‑one sitters to monitoring 10–12 patients per observer, driving ROI and easing workforce strain 👉 Learn more about Collette Health: https://www.collettehealth.com 📺 Subscribe to our YouTube channel for more HealthTech2Care episodes: https://www.youtube.com/@HealthTech2Care #VirtualCare #VirtualNursing #Telehealth #RPM #RemoteMonitoring #ColletteHealth #HealthTech2Care
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S1E8: Revolutionizing Elder Care With Smart Sensors | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring David Ly, Founder & CEO of Iveda David Ly (Guest): 🌐 Website: Iveda/IvedaCare: https://www.iveda.com 🔗 LinkedIn: https://www.linkedin.com/in/david1ly 📺 YouTube: https://www.youtube.com/@ivedasolution Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, David Ly dives into how IvedaCare's AI-driven monitoring transforms elder care—turning daily routines into reassuring updates rather than intrusive alarms. By learning patterns like waking up, brewing tea, and stepping onto a porch, the system can confirm "Mom is OK" and send simple check-ins to family members. Instead of random alerts, caregivers receive context-rich messages that spark conversations, strengthen bonds, and improve emotional well-being for both seniors and their loved ones. David shares real-life stories from care facilities, explains how AI builds a consistent health "rhythm," and describes the value of pattern-based monitoring in keeping elders safe without sacrificing independence. ⏱️ Timestamps: 00:00 Intro 00:40 What originally sparked the idea behind Iveda and IvedaCare? 03:17 What problem is IvedaCare solving for the aging-at-home and facility markets? 07:20 How does the AI-powered health kit work, and what makes it easy to implement? 14:06 What real-world impact have you seen from families and facilities using IvedaCare? 19:12 What are the broader barriers to adoption in healthcare for this type of tech? 24:01 Is a "geek squad"–style installation model part of your vision? 27:04 Where do you see smart care tech like Iveda heading next? 29:51 How can listeners explore IvedaCare and get in touch with you? 🔑 Highlights: How AI learns an elder's daily routine (e.g., waking at 5:30 AM, making tea, visiting the porch) Turning motion data into trusted, validated health signals—"Mom just finished her cup of tea" Reducing false alarms by focusing on pattern consistency rather than isolated events - Fostering deeper family connections through contextual updates instead of emergency alerts Real-world impact: stories from care facilities where technology helped seniors feel safer and more connected The role of AI in detecting subtle deviations from routine that could signal early health issues 👉 Learn more about IvedaCare's AI-powered elder monitoring solutions: https://www.iveda.com 🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare innovation: https://www.youtube.com/@HealthTech2Care #HealthTech2Care #ElderCare #AI #RemoteMonitoring #IvedaCare #DigitalHealth
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S1E7: Building a Digital Fabric in Healthcare | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Aaron Zak and Dr. Alex Grzeska, Co-Founders of RSSP Industries Guests: Aaron Zak (Co-Founder, RSSP Industries) 🌐 Website: https://www.rsspindustries.com 🔗 LinkedIn: https://www.linkedin.com/in/aaron-zak-3b2854239 Dr. Alex Grzeska (Co-Founder & ED Physician, RSSP Industries) 🔗 LinkedIn: https://www.linkedin.com/in/alex-grzeska-12b4741b7 Host: Bert Fernandez (Founder, HealthTech2Care) 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this full-length episode, Aaron and Alex dive into the vision behind RSSP Industries' "digital fabric"—a cyber-physical system that weaves real-time patient data, transport networks, clinical workflows, and predictive analytics into one seamless, patient-centric platform. From their EMS roots to building a neural-network-inspired ontology, they share how this model bridges gaps in information flow, reduces critical delays in care (think "time to balloon" in heart attacks), and even extends beyond healthcare into industries like oil & gas. ⏱️ Timestamps: 00:00 Intro 00:48 How did you two meet and what inspired the founding of RRSP Industries? 04:49 What gap between innovation and clinical practice pushed you to build RRSP? 07:56 What is a cyber physical system, and how does it help manage healthcare networks around the patient? 14:36 What is a digital fabric, and how does it connect system-level data to the patient? 17:21 Can you give a real-world example of how this digital fabric works in care coordination? 23:00 From a physician's perspective, what's the value of having this patient data at the point of care? 27:10 What areas have you started investing in with your cyber physical system? 31:10 How can someone engage with you or start prototyping a cyber physical system? 🔑 Highlights: Bridging pre-hospital EMS and in-hospital workflows through one interconnected network How a "digital twin" app on a patient's phone feeds only the data physicians need, when they need it Leveraging predictive models to allocate EMS crews, supplies, and rehab resources in real time Designing cyber-physical systems that enhance healthcare resilience—and scale to other industries RSSP's "operating system" approach: integrating third-party wearables, AI tools, and clinical platforms 👉 Learn more about RSSP Industries: https://www.rsspindustries.com 🔗 Subscribe to our YouTube channel for more conversations with healthcare innovators: https://www.youtube.com/@HealthTech2Care #DigitalFabric #CyberPhysicalSystem #DigitalTwin #EMSInnovation #HealthTech2Care #RSSPIndustries #ConnectedCare #PredictiveAnalytics #HealthcareResilience
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S1E6: Reimagining the Founder-Investor Relationship | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Chandler Journey Lewis, Managing Director & Founder of 360 Social Impact Studios Chandler (Guest): 🌐 Website: https://www.360socialimpactstudios.org 🔗 LinkedIn: https://www.linkedin.com/in/chandlerjlewis Bert (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Chandler Journey Lewis explains how 360 Social Impact Studios is reimagining the founder-investor relationship—from the ground up. Instead of pushing traditional VC paths, Chandler and his team created a new financial instrument that lets founders buy back their equity over time using revenue. The goal? Exit cleanly. Own fully. And stay mission-aligned from start to finish. ⏱️ Timestamps: 00:00 Intro 00:26 What sparked the launch of 360 Social Impact Studios and how has the mission evolved? 04:02 What does it look like in action to challenge norms across geographies and sectors? 10:26 What types of companies have come out of 360, and how has healthcare responded? 15:00 What are the biggest areas of opportunity that we can find to provide tools for clinicians? 22:46 How do you see all this work connecting with ventures and deploying capital in new ways? 26:40 How do founders or partners engage with you and your team online? 🔑 Highlights: How 360 Social Impact Studios supports innovators beyond the check Why traditional VC structures don't work for purpose driven founders The mechanics of 360's revenue-redemption strategy Chandler's vision for a more human-centered, founder-first funding model How mission and ownership can—and should—coexist 👉 Learn more about 360's approach to impact capital: https://www.360socialimpactstudios.org 🔗 Subscribe to our YouTube channel for more bold conversations with founders, funders, and healthcare innovators: https://www.youtube.com/@HealthTech2Care #FounderFirst #SocialImpact #HealthcareInnovation #RedeemableWarrant #MissionDriven #HealthTech2Care #StartupFinance #RevenueRedemption #HealthEquity #ImpactCapital
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S1E5: Making Dental Documentation Invisible | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Rushi Ganmukhi (CEO & Founder) and Pari (Head of Product) of Bola AI Rushi & Pari (Guests): Website: https://www.bola.ai LinkedIn (Rushi): https://www.linkedin.com/in/rushi-ganmukhi-66836212a LinkedIn (Pari): https://www.linkedin.com/in/parikatyal13 YouTube: https://www.youtube.com/@bolaai4298 Bert (Host): Website: https://www.healthtech2care.com LinkedIn: https://www.linkedin.com/in/bert-fernandez YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, we sat down with Rushi and Pari from Bola AI to talk about what it takes to bring AI into real-world dental practices—without disrupting how they already work. They share how weeks of silent observation inside dental offices led to voice-powered workflows that have been successful in completing over 5 million notes and charts. From perio charting to ambient scribing, Bola AI is quietly tackling the documentation problem, one interaction at a time. ⏱️ Timestamps: 00:00 Intro 00:25 What led you to start Bola AI and focus on dental practices? 03:59 Can you share a story where documentation slows down workflows? 07:43 Pari, can you walk through how your voice AI works in a practice? 13:10 For non-technical folks, how is the voice input actually captured? 17:14 What tends to hold dental groups back from adopting AI like Bola? 19:13 How can practices or DSOs engage with your team? 20:51 What's the biggest trend you're seeing in the market right now? 🔑 Highlights: Why voice AI in dental requires invisibility, not workflow redesign The origin story of Bola AI: no pitch decks, just listening inside real practices How perio charting, restorative charting, and AI scribing are each structured differently—and how Bola adapts to all Why "charting two days later by memory" is more common than you'd think What it means to support both DSOs and independent dental practices without forcing change The shift in adoption now that AI is part of the mainstream conversation 👉 Learn more about Bola AI and their mission to support dental teams with seamless documentation: https://www.bola.ai 🔗 Subscribe to our YouTube channel for more bold conversations with healthcare and healthtech leaders driving innovation: https://www.youtube.com/@HealthTech2Care #VoiceAI #DentalAI #DSO #HealthTech #ClinicalDocumentation #DigitalDentistry #AmbientAI #HealthTech2Care #BolaAI
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S1E4: Building Human-Centered AI in Healthcare | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Lalitha Ramamoorthy, Co-Founder and CEO of Hikigai Lalitha Ramamoorthy (Guest): Website: https://www.hikigai.ai LinkedIn: https://www.linkedin.com/in/heplalithar0916 YouTube: https://www.youtube.com/@HIKIGAIInc Bert Fernandez (Host): Website: https://www.healthtech2care.com LinkedIn: https://www.linkedin.com/in/bert-fernandez YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Lalitha Ramamoorthy shares how Hikigai is helping physicians do what they're trained to do—focus on patient care—by removing administrative friction with AI. From her roots as a registered dietitian and health coach to co-founding Hikigai, Lalitha brings a human-first mindset to healthcare technology. We discuss how her team is supporting primary care and expanding into specialty practices like nephrology, endocrinology, and gastroenterology, while ensuring that AI works behind the scenes—customized, integrated, and designed to feel seamless. She also shares the powerful story of how Hikigai's KOI engine helped flag a missed diagnosis of Lyme disease by surfacing key environmental data. ⏱️ Timestamps: 00:00 Intro 00:28 What led you to start Hikigai? 02:26 What provider workflow issues made you build the AI platform? 08:06 How are you supporting primary care now and expanding into specialties? 10:58 What's holding practices back from adopting AI? 16:07 What AI feature are you most excited about building right now? 18:57 How can providers connect with your team or try your tools? 🔑 Highlights: What it means to build AI that feels like an extension of the practice team Why documentation is just one part of the challenge—workflow matters too How Hikigai is adapting its platform to support specialty practices The story of a Lyme disease diagnosis assisted by KOI - Why AI should support providers, not replace them Building trust in a market fatigued by overpromised tech 📺 Subscribe to our YouTube channel for more conversations with healthcare and healthtech leaders: https://www.youtube.com/@HealthTech2Care #AIinHealthcare #HealthTech #ClinicalDocumentation #DigitalHealth #EHRIntegration #LymeDisease #KOIEngine #HealthTech2Care #Hikigai #PatientCare
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S1E3: Understanding the CMS TEAM Model | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Eddie Qureshi, Founder and CEO of Rainfall Health Eddie Qureshi (Guest): Website: https://www.rainfallhealth.com LinkedIn: https://www.linkedin.com/in/ahmed-eddie-qureshi Bert Fernandez (Host): Website: https://www.healthtech2care.com LinkedIn: https://www.linkedin.com/in/bert-fernandez YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Eddie Qureshi breaks down what the new CMS TEAM model means for hospitals—and why now is the time to act. Although the model applies to just five Medicare procedures, those procedures represent more than $3.2 billion in annual spending and nearly 20% of reimbursement for hundreds of hospitals. Hospitals on the mandated list will be responsible for coordinating full episodes of care, even after discharge. The stakes? Up to 20% in potential penalties. Eddie shares how Rainfall Health is helping hospitals get ahead of the model through education, financial impact analysis, and AI-powered tools that make implementation manageable—no matter the size or structure of the system. ⏱️ Timestamps: 00:00 Intro 00:29 Eddie's Personal Story & Why He Founded Rainfall 03:37 The CMS TEAM Model: What It Is and Why It Matters 06:22 How TEAM Impacts Rural Hospitals & Reimbursement 10:18 Breaking Into Health Systems & Building Trust 15:01 Lessons from the EHR Mandate & What's Next 🔑 Highlights: What the CMS TEAM model is and why it matters Why "five procedures" can mean 20% of hospital revenue What makes TEAM different from previous CMS mandates How Rainfall Health is helping hospitals identify financial exposure Why mandates are goals, not how-to manuals A practical playbook for getting started—especially for rural or multi-site systems 👉 Learn more about Rainfall Health: https://www.rainfallhealth.com 🔗 Subscribe to our YouTube channel for more bold conversations with healthcare and healthtech leaders driving innovation and growth: https://www.youtube.com/@HealthTech2Care #TEAMModel #CMS #HealthTech #HospitalStrategy #HealthcareInnovation #ValueBasedCare #RainfallHealth #HealthTech2Care
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S1E2: Four Million Lives, One Mission: Patient Activation | HealthTech2Care Podcast with Bert Fernandez
Podcast featuring Robert ("Bob") Baurys, Founder of 83bar Bob (Guest): 🌐 Website: https://www.83bar.com 🔗 LinkedIn: https://www.linkedin.com/in/baurys 🎥 YouTube: https://www.youtube.com/@83bar Bert (Host): 🌐 Website: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 🎥 YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode, Bob from 83bar explains why improving healthcare access starts long before the patient reaches the front desk. ⏱️ Timestamps: 00:00 Intro 00:29 From Concierge Care to 83bar's Founding 05:58 Why Med Device & Pharma Needed a New Model 10:18 Fixing the Broken Patient Journey 15:04 Inside the Patient Activation Playbook 20:06 Real-World Impact: 3M+ Patients Navigated 25:50 Working with 83bar: Try Before You Buy 🔑 Highlights: - Why the traditional patient journey leaves patients lost - The critical role nurses play before patients ever reach care - 83bar's LEAN framework for patient activation (Learn, Educate, Activate, Navigate) - What healthcare can learn from empowering patients earlier - Why scheduling within 72 hours can make or break patient follow-through 👉 Learn more about 83bar's mission to bring you the right patients, at the right time, at the right place: https://www.83bar.com 🔗 Subscribe to our YouTube channel for more bold conversations with healthcare and healthtech leaders driving innovation and growth: https://www.youtube.com/@HealthTech2Care #HealthcareInnovation #PatientActivation #PatientAccess #DigitalHealth #HealthTech #ClinicalTrials #PatientExperience #HealthTech2Care
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S1E1: Rethinking Health Systems: Reefs and Care | HealthTech2Care Podcast with Bert Fernandez
HealthTech2Care Podcast featuring Mustafa Dinani, CEO & Co-Founder of Navierre Mustafa (Guest): Website: https://www.navierre.com LinkedIn: https://www.linkedin.com/in/mustafa-dinani-71b390156 YouTube: http://www.youtube.com/@navierre Bert (Host): Website: https://www.healthtech2care.com LinkedIn: https://www.linkedin.com/in/bert-fernandez YouTube: https://www.youtube.com/@HealthTech2Care 🎙 In this episode of Rethinking Health Systems: Reefs and Care, Mustafa explains why U.S. healthcare isn't just broken—it's a fragmented reef. ⏱️ Timestamps: 00:00 Intro 00:20 Why Mustafa Started Navierre 04:57 What's Broken for Insurers, Providers, and Patients 07:22 The Healthy Reef Model Explained 11:22 Real-World Examples of the Healthy Reef 15:04 Why Adoption Is Slow 20:06 How Navierre Tackles Misaligned Incentives 24:10 How to Connect with Navierre 🔑 Highlights: - How life insurers are driving the future of long-term health (and why health insurers aren't) - The "healthy reef" model: a powerful analogy for connecting insurers, providers, and patients - Navierre's multi-sided platform approach—and why point solutions fall short - Their free top-of-funnel value helping providers get discovered without friction - Why healthcare must stop thinking in one-year cycles and start thinking in decades 👉 Learn more about Navierre's mission to build healthier, more connected care ecosystems: https://www.navierre.com 🔗 Subscribe to our YouTube channel for more bold conversations with healthcare and healthtech leaders driving innovation and growth: https://www.youtube.com/@HealthTech2Care #HealthcareInnovation #HealthSystems #CareCoordination #ValueBasedCare #PatientExperience #InsuranceInnovation #FutureOfHealthcare #HealthcareTransformation
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ABOUT THIS SHOW
In-depth conversations with standout voices shaping the future of U.S. healthcare and life sciences.From CEOs and Founders to CTOs, Clinical Leaders, Business Development Executives, and Strategic Advisors, we unpack the ideas, innovations, and operators behind today's most impactful care models, technologies, and health systems.HealthTech2Care is a growth partner to healthtech companies, driving GTM execution, B2B outbound marketing, lead generation, sales enablement, and coaching across the U.S. healthcare and life sciences industries.
HOSTED BY
Bert Fernandez
CATEGORIES
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