All Episodes
DEO's Growth Secrets Podcast for Dental Organizations — 270 episodes
278: The Biologic Dentist Who Looks for the Root Cause of Every Cavity
277: Why Growing Your Dental Practice Past $3 Million Shrinks Your Buyer Pool
274: Stop Wasting Your Front Desk's Time on the Wrong RCM Problems
273: The New Legal Rules Every Dental Practice Owner Must Know
266: Build Your Dental Practice to Be Sold Tomorrow but Owned Forever
265: How Dental Practice Owners Lose 3% of Revenue Without Even Knowing It
264: The Systems Every Dental Practice Owner Needs Before Opening a Second Location
263: How One Dental Practice Owner Almost Lost Everything and Then Built a $1.2M Practice
262: The Hidden Risks of Scaling a Dental Practice
261: The Three Location Trap That Kills Dental Practice Growth
260: What Dental Practice Owners Must Know Before Spending Another Dollar on Marketing
259: How a Dental Practice Owner Grew From 0 to 7 Offices and Gained Her Freedom
258: Cut Marketing Waste and Get More Patients in Your Dental Practice
257: From Failing Dental Practices to Profitable Multi-Location Growth
256: What It Really Takes to Scale a Dental Practice
255: How Dental Practices Unlock 30% More Revenue Through Revenue Cycle Management
254: When Being a Great Dentist Stops Growing Your Dental Practice
253: The Hidden Revenue Gaps Quietly Draining Millions from Dental Practices
252: The Financial Playbook Dental Practice Owners Need to Stop Flying Blind
251: Hard Truths Every Dentist Owner Must Learn
250: What Happens When Your Front Desk Quits and No One Can Fill the Role in Your Dental Practice
249: The Truth About AI Every Dental Practice Owner Must Hear
248: How Burnout Led One Dentist to Build a Successful and Profitable Dental Practice
247: How One Dentist Built a Software to Fix Her Practice
246: The Real Reason Your Front Desk Feels Overwhelmed in Your Dental Practice
245: How Dental Practices Answered 100% More After-Hours Calls With AI
244: Why Outdated Financial Advice Is Failing Dental Practice Owners
243: Leadership Lessons Every Dental Practice Owner Must Learn
242: Increase Treatment Acceptance by 30% With This AI Tool in Your Dental Practice
241: Why 52 Countries Say Hope Is Your #1 Dental Leadership Tool
240: The Exit Mistakes Costing Dentists Millions in Value
239: How One Dentist Brought Care to 7,000 Patients with Mobile Dentistry
238: How Dental Membership Plans Double Visits and Cut No Shows by 50%
237: How One Dentist Saved $1.8M with Smarter Tax Planning
236: How Dentists Use IV Sedation to Close More Treatment Plans
235: Why Being the Top Producer in Your Growing Dental Practice Is a Red Flag
234: Why $1M–$3M EBITDA Dental Practices Get the Highest Valuations
233: How One Dental Practice Recovered $400K by Fixing Collections
232: Save 30% on Dental Supplies Without Changing Vendors
231: How Top Dentists Cut Financial Management Time in Half
230: How One Dentist Added $10K in Monthly Revenue Using Smarter Payment Processing
229: Why 1,600+ Location DSOs Still Face Your Same Dental Practice Problems
228: The Mistakes That Nearly Broke This $10M Dental Group
227: How 30 Missed Calls a Month Could Cost Your Dental Practice Patients
226: How to Build a High-Value Dental Practice Buyers Want
225: How IV Sedation Doubles Dental Production and Helps Fearful Patients
224: How One Dentist Entrepreneur Unlocked Profit by Fixing RCM
223: Why Your Dental Practice's Google Business Profile Isn't Ranking and How to Fix It
222: The Associate Retention Playbook Every Owner Needs
221: Meet the DEO's New CEO and the Next Chapter in Coaching & Community
220: Book 30% More Appointments Without More Staff in Your Dental Practice
219: The Sensor Problem Draining Your Cash Flow and How to Solve It
218: Insurance Verification Solutions Every Dental Entrepreneur Needs to Know
217: Unlock the Secrets to Patient Growth with HIP Creative
216: Cut 200 Admin Hours Monthly and Focus on Practice Growth
215: Why Dentists Must Embrace the AI Revolution Now
214: Dental Marketing That Actually Grows Your Bottom Line
213: 2025 M&A Trends Every Dental Entrepreneur Must Know
212: Unlock Practice Growth with An All-in-One Technology Solution
211: CEO Series: Is AI the Path to Dental Growth or Is It People
210: How to Stop Losing Patients with a Membership Continuity Plan
209: Cut Costs, Not Quality: Secrets from VOCO Experts
208: Grow Your Dental Practice with Streamlined Ortho Care and Financing
207: Building People-First Cultures to Attract and Retain Top Talent
206: CEO Series: How J.W. Oliver Built a Global Dental Support Team
205: CEO Series: How Brannon Moncrief Built a Leading M&A Firm
204: Mastering Dental Financials with Good Margins Dental Accounting
203: Increase Practice Revenue and Patient Trust with Smile Warranty's Comprehensive Coverage
202: Innovative Strategies for Transforming Patient Experience with Tend Dental
201: Secrets to Successful Dental Practice Transitions
200: Unlocking the Clear Aligner Economy with PerfectFitOrtho
199: Essential Insurance and Retirement Strategies for Dental Entrepreneurs
198: Mastering IV Sedation Dentistry for Practice Growth
197: Revolutionizing Communication Systems for Enhanced Practice Efficiency
196: Digital Marketing Essentials for Practice Growth
195: Direct Mail & Digital Marketing Synergies To Increase Patient Flow & Practice Revenue
194: Learn, Earn, So You Can Return; Copy Genius; and Other Advice with Dr. Bill Dorfman
193: Why You Need Financial Clarity To Grow Your Practice & How To Get It
192: Navigating Growth Challenges: A Conversation with Verne Harnish, Bestselling Author of "Scaling Up"
191: Exploring Dental Market Shifts & Maximizing Practice Value
190: Navigating The Changing Insurance Reimbursement Landscape
189: Women Leaders in Group Dentistry
188: Decoding Accounting & Financials for Scaling Success
187: Large Practice Sales and Partnerships
186: Revolutionizing Dentistry: Maximizing Profitability with Rectangle Health's Tech Solutions
185: The Secret to Scaling: The Power of Organizing Your Ideas
184: Student Loan Repayments: What it Means for You as a Dental Leader
183: Cracking the Growth Code: Defining Your Departments
182: Commercial Real Estate Ownership for Dental Practice Owners
181: Navigating Inflation in Dental: Unique Solutions To Save on Labor & Billing Costs
180: Fueling DSO Growth with AI: Strategies for Scalability and Success
179: 3 Things You Need to Scale Your Dental Organization
178: 4 Stages of High Achieving Leaders
177: Vendors as Collaborative Partners: Supporting a Growing Dental Company's Organizational Needs
176: Overcoming the Cost Barrier Early in the Patient Journey
175: Perio Opportunities to Increase Revenue
174: Innovation in Ortho
173: Clear Aligners: Maximizing Patient Value without Excessive Demands on Staff
172: Innovative Products To Improve Efficiencies in Your Practice
171: Large Practice Sales Trends with Chip Fichtner
170: Increase Revenue, Profit & Have Healthier, Happier Teams with the Dental-Specific Operating System
169: Investment Opportunities Most Dentists Don't Consider But Should
168: Turning Acceptance and Ownership into a Competitive Advantage - an Interview with Peter Sheahan
167: Keys for Multimillion-Dollar Practices
166: Begin with The End in Mind
165: New! Get the Full Story on Why DSO Secrets is Now DEO's Growth Secrets
164: 3 Key IT Shortcuts To Help You Build A Successful DSO
163: Unique Solutions for the Labor Shortage
162: Testing ChatGPT's Explanation of How To Convert from Cash to Accrual Basis Accounting
161: Missteps To Avoid When Exiting/Selling Your Dental Practice
160: How To Go Viral & Lower Patient Acquisition Cost - an Interview with "The Bentist"
159: Amazing Women Leaders in Group Dentistry
158: DEO's Financial Secrets to Grow Dental Organizations
157: Gaining an "IT Mindset": See Tech's Value Add, Not the Cost
156: The Culture of Convenience: Why Healthcare is Last in Line
155: Merging Technology with Remote Teams
154: Setting Up Your Membership Plan for Success, Not Theft
153: Is It Time To Start Our Own Dental Insurance Product
152: Innovation in Patient Financing: What DSO Leaders Need to Know
151: Integrating the "Buy Now, Pay Later" Model into Your Dental Business
150: Ken Kaufman's Transition: From the Journey Growing CDP to Seeking a New Challenge
149: Outsmarting Inflation with Technology
148: Sum Total of What We Choose to Tolerate
147: Accrual Accounting Part 5: Change Management - How To Make the Switch
146: Accrual Accounting Part 4: The Matching Principle and Expense Recognition
145: Patient Behavior and Practice Performance Across PPO, Fee for Service, & Membership Plans
144: An Inflection Point: Technology & Consumer Demand for Convenience
143: Overcoming Overthinking - An Interview with NYT Bestselling Author & DEO Summit Keynote, Jon Acuff
142: Accrual Accounting Part 3 -The Almighty Balance Sheet
141: How-Tos for Partnering with Associate Doctors
140: Off-shoring vs In-sourcing
139: The Opportunities of Automation in Revenue Cycle Management
138: Comparing Dental with Other Healthcare with CFO, Julie Serewicz
137: 5 Main Mindsets to Help Associates Transition to Ownership
136: "Streamline Your Patient Financing Options with Brendon Kensel, Founder & CEO, PrimaHealth Credit "
135: Technology Solutions To Achieve Business Success and Patient Satisfaction
134: Accrual Accounting Part 2 - How Accrual Accounting Impacts the P&L
133: Marketing & Patient Avatar Creation
132: Accrual Accounting Part 1 - The Why and the When
131: Aligning the Associate Mindset and the DSO Mindset to Create Great Partnerships
130: Using Finance as Your Strategic Lens
129: Preparing Doctor Owners Emotionally
128: Adding Specialties to Your Thriving General Dentistry
127: Marketing Digital in Today's world
126: Best Practices for Collecting All Your Accounts Receivable (AR)
125: Real Estate Update and Trends: TI, Rent, Acquisitions, Facility Costs & More with Austin Hair
124: A Banking Industry Insider's View: Financing Growth Through Debt with Robert Papenbrock, VP Finance, Guardian Dental
123: The Unique Scaling Model of an Ortho DSO with Nick Korhonen, CFO, Corus Orthodontists
122: Maximize Your DSO's Potential: Consider Integrating Specialties
121: How To Scale in Multiple Areas with Sarah Sharfstein, VP Category Development & Strategy, Aspen Dental
120: How to Not Hire a Problem: Learn from the Experts at Prospiderent, The Dental Embezzlement Investigation Firm
119: Garrett Beedle Interviews Emmet Scott on Entrepreneurship
118: Taming the DSO Audit with CFO Hollie Williams
117: How To Mitigate The Big Compliance Risk Inherent in Dentistry
116: PPP Loan Update with Ben Hernandez
115: Employee Benefits Tips & Tricks with Justin Miller
114: Partnering with a Larger Group
113: Behind the Scenes of Raising Debt Financing with Mike Montogomery
112: What Can DSOs Learn from the Larger Healthcare Industry
111: How Much Should You Pay for Your Accounting Services?
110: Everything DSOs Need to Know About ERCs (Employee Retention Credits)
109: Learn the Secrets of Patient Facing Dental Marketing with CMO of Smile Direct Club, John Sheldon
108: Fraud Vulnerabilities DSOs Have that Solo Dental Practices Don't
107: All Things Financing a DSO with CFO, Nathan Chitty of Operation Dental
106: The 4 Types of DSO Location Growth: Innovators, Consolidators, Turnaround Masters, and Franchisers… Which Are You?
105: Dentistry Needs Marketing Specialists To Compete in a Crowded Consumer Landscape
104: Lightning Bolt: A Metaphor for the Leadership Journey with Steve Bilt, CEO of Smile Brands Inc.
103: Technology, Convenience, and Ease of Access: Keys to Optimizing the Elusive "Patient Experience"
102: Smile Direct Club — Is It Good or Bad for the Industry? with Host Emmet Scott
101: DSO Defined — Its True Pieces with Host Emmet Scott
100: Developing and Scaling Your DSO's Clinical Leaders with Host Emmet Scott
99: "To Do" Lists vs. "To No" Lists with Host Emmet Scott
98: Acquisition Secrets with Host Ken Kaufman
97: DSO Real Estate Secrets with Host Ken Kaufman and Guest Hosts Austin Hair & Nathan Palmer, Partner/Founder of Leaders Real Estate Development
96: Different Aspects of DSO Finance with Host Ken Kaufman and Guest Ben Hernandez, CFO of Skytale Group
95: HHS Payments Q&A with Host Ken Kaufman and Guest Preston Marchant, Director of Revenue Cycle Tax & Audit
94: Chaos To Amazing Results Part 4 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
93: Chaos To Amazing Results Part 3 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
92: Chaos To Amazing Results Part 2 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
91: Chaos To Amazing Results Part 1 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
90: The ADSO DSO Secrets Edition with ADSO's Senior Director and Counsel of Government Affairs Bradley Rightnowar: Why You Need To Care About Bills and Policies
89: Elevating Dental Hygiene for Excellence in the DSO Space with Sarah Varney & Christine Diehl, Co-Founders/CEO of DSO Hygiene Excellence
88: Dentistry Is Where Primary Care Was in the 1980s and Group Dentistry is the Disruptor, Elevating the Quality of Care with Mitchell Goldman, CEO, Mid Atlantic Dental Partners
87: The Truth About Private Equity — 5 Things You Should Know Before PE Firms Invest with Ken Kaufman, CFO, National Dental Partners
86: Interview with The New ADSO President Emmet Scott — The 5 Principles To Revolutionize The DSO Industry
85: Straight Talk (Strategically Tackling Rough Situations and Tough Issues Effectively and Directly) with Jackie Brown, Director of HR, Community Dental Partners
84: The Value of Building Core Values with CFO Patrick Nelson
83: HHS Enhanced Provider Relief Fund: What It Means for DSO Leaders
82: Focus on Value Creation Not Multiples with CFO Jake Lewis
81: Acquisition Tips with Ken Kaufman and CFO Tom Nelson of Atlas Dentistry
80: Gain a "Making the Request" Mindset and Transform Your Business with Holly Anne Mitchell, Chief Empathy Officer, Leadwell Network
79: Dental Practice Embezzlement: The Threat You Don't See Coming — An Interview with David Harris, CEO of Prosperident, a Dental Embezzlement Investigation Firm
78: Creating Leaders: The 5 Disciplines of an Entrepreneur Team
77: Dr. Abe Abdul, Founder of Dental Cupid: Dentists Are Still Critical to the COVID-19 Response
76: The Black Lives Matter Movement: An Opportunity for Positive Change in Your Business
75: Leading Your Dental Group, Your Team, and Yourself Through Crisis with Steve Bilt
74: CEO of a DSO with Dr. AJ Acierno of DecisionOne Dental
73: CEO of a DSO with Josh Gwinn of Hero Practice Services
72: The Politics of Dentistry
71: Keys To Ramp-Up and Re-Open: Project Management Platforms, Team, and KPIs
70: The Road to Alignment Between Dentists and Hygienists
69: Team, Patients, Cash Flow - The 3 Step Framework For Cutting Through The Noise
68: Cash Forecasting in a Crisis and Ramp-Up
67: Cash Burn rate
66: Stress Tools in a Crisis with Dr. Mark Bird and JD Stacey
65: Entrepreneur through the Crisis
64: How to Lead in a Crisis
63: Metrics, Vendors, and Financials
62: Craftsman, Carpenter, and Contractor
61: The Clinician and The Biz Person
60: Insourcing vs Outsourcing with JW Oliver
59: The Roadmap to DSO Financial Supremacy
58: The D.O.P.E. System
57: Interview with Brian Colao, Attorney, DSO Success
56: Interview with Mark Rudolph CPA Talking Strategy.
55: Going to GEMBA Gets the Best Results
54: Discipline w/Guest host Dr. Charles Moser
53: The Anxiety Cycle vs The Confidence Cycle
52: Principles of Success w/Guest host Dr. Charles Moser
51: Your Bank Balance is Wrong
50: The Success Cycle
49: The Past and Future with Dr. Charles Moser
48: The Role of Data in Building a DSO
47: Is Clinical Quality Assurance Good for the Industry?
46: Fantasies Of A Dental Student w/ Dr. Chad Evans
45: 3 Attributes of a Successful Dentist w/ Dr. Chad Evans
44: When Culture Breaks Down w/ Jacob Puhl
43: What EBITDA is not
42: What is EBITDA
41: The EBITDA Fascination
40: Centralized Billing and Call Centers
39: Which Executive to Hire Next
38: One Brand or Multiple brands
37: Patient Experience Not Marketing
36: More Pay Please
35: The 3 Income Streams of a DSO
34: Beefs with the Industry with Jake Puhl
33: Hiring The Perfect Associate
32: Navigating The Dark Tunnel
31: The Dark Tunnel
30: SOP Hacks
29: The Four Stages of Leaders with Holly Mitchell
28: Be,Do,Have with Holly Mitchell
27: Becoming an Influencer
26: Life Stages of a Dentist
25: Recruiting Doctors in Rural Towns
24: The Magic 7
23: Ownership in Astro
22: Results in ASTRO
21: Transparency in ASTRO
20: Support in ASTRO
19: Alignment in ASTRO
18: For Boards, Executives and Investors of DSOs
17: Adding Specialty Services
16: Patient Experience
15: Tools For Ambitious People
14: JV DSO's
13: Financing Options in a Consolidating Market
12: Does Culture Drive Profit
11: Hiring a COO
10: Designing a Partnership
9: Industry Mashups
8: Assistants and Project Managers
7: Real Marketing Starts with an Avatar
6:KVGI interview with Rich Allen (Tour De Profit Hour)
5: HOW TO FIND THE PERFECT CFO
4: HELP! HOW DO I BUILD A TEAM
3: HOW TO ACHIEVE UNBALANCE
2: THE DSO MISSION
1: WHY WE NEED THIS NOW