The Independent Dealer Podcast cover art

All Episodes

The Independent Dealer Podcast — 459 episodes

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Title
1

#19 - Monday Minute | You Don't Have a Buying Plan — You Have a Habit

2

#430 - FTC Sends 97 Warning Letters to Car Dealers — Are You Next? | Patrick O'Brien

3

#18 - Monday Minute | Lot Rot Is Killing Your Profit

4

#429 - BHPH United: We Ask Dealers What's Their Biggest Problem Right Now

5

#17 - Monday Minute | What Happens When Your Key Person Doesn't Show Up Tomorrow?

6

#428 - BHPH on the Border: Managing Risk, Repos & Growth in El Paso

7

#16 - Monday Minute | Clean Lot, More Sales: Facility Standards for Independent Dealers

8

#427 - One Location, More Sales: Lessons from a 20-Year Buy Here Pay Here Veteran

9

#15 - Monday Minute | How to Calculate Cost Per Sale for Your Independent Dealership

10

#426 - AI Bots in the Dealership: How to Use Them Without Losing The Sale

11

#14 - Monday Minute | How Independent Car Dealers Should Build a Policy & Procedure Manual

12

#425 - Tax Season 2026 Recap: What Dealers Saw and What Comes Next

13

#13 - Monday Minute | Anti-Goals: What Smart Dealers Refuse to Do

14

#424 - Reducing Repos with GPS Technology: What Independent Dealers Need to Know

15

#12 - Monday Minute | 80% of Buyers Visit Your Site First — Is Yours Ready?

16

#423 - AI vs. Traditional Marketing: Where Car Dealers Should Be Investing Right Now

17

#11 - Monday Minute | Choosing a Dealer Management System That Scales

18

#422 - From Curbstoner to Dealer: How One Young Entrepreneur Got Legit In California

19

#10 | Monday Minute: Are You Fundable? How to Fund Your Car Dealership

20

#421 - The Auto Cave Model: Parts, Process, & Overcoming Margin Compression

21

#09 - Monday Minute | How to Build a Dealership Proforma That Actually Works

22

#420: How Dealers Are Using AI to Automate Their Lot

23

#08 - Monday Minute | Goal Setting Strategy for Auto Dealerships

24

#419 - Brandon Pagano's Turnaround: Staff, Profit & What's Working Now

25

#07 - Monday Minute | Core Values for Car Dealerships

26

#418 - Tax Season Sales Tips for Car Dealers

27

#06 - Monday Minute | Creating a Mission Statement That Actually Works

28

#417 - Auto Dealer Compliance & Attorney General Enforcement 2025 with Steve Levine

29

#05 - Monday Minute | How to Structure Your Car Dealership: LLC vs S-Corp vs Sole Proprietor

30

#416 - From Family Business to Free Agent: A Dealer Succession Story

31

#04 - Monday Minute | How to Build a Strong Dealership Brand

32

#415 - Stop Chasing Payments: A Smarter Way to Run Dealer Collections

33

#03 - Monday Minute | How to Define Your Dealership’s Position in the Market

34

#414 - The Reality of Winding Down a Buy Here Pay Here Portfolio in Today’s Market

35

#02 - Monday Minute | Retail vs Buy Here Pay Here: Choosing the Right Dealership Model

36

#413 - Auto Dealer Reinsurance: How to Optimize What You Already Have

37

#01 - Monday Minute: Your Dealership’s Real Purpose (Why Purpose Drives Profit & Long-Term Growth)

38

#412 - Dominate 2026: The Independent Dealer Guide

39

#411 - RPM Garage: An Inside Look at Luxury Retail

40

#410 - Two Brothers, One Distressed Deal: The Vamos Auto Story

41

#409 – From Franchise GM to Selling 1,000+ Cars a Year as an Independent 🚗🔥

42

#408 - From Franchised Dealerships to Buy Here Pay Here Success: Darla Booher's 20-Year Journey 🚗💪

43

#407 - 5 CRITICAL YEAR-END TASKS FOR DEALERS BEFORE 2026

44

#406 - BHPH Dealer Forum RECAP: Ideas That'll Pay for Your Trip

45

#405 - Ai Collectors that Actually Work: Blytzpay's Beta Results and What's Coming Next

46

Mini Episode - Surprise Friday: BHPH Forum & Collections Training Ahead

47

#404 - How Dealers Can Use AI to Ship Vehicles Faster

48

#403 - Know When to Hold 'Em: Navigating BHPH's Toughest Season

49

#402 - Tax Max: Why 2026 Could Be Your Biggest Tax Season Ever

50

#401 - On Location: Investigating a Failed BHPH Dealership

51

#400 - 400th Episode Celebration: What We've Learned in 7 Years

52

#399 - Inside Auto City: 67 Years of Dealer Wisdom

53

#398 - Don't Wait Until December- Tax Season Prep Starts Now!

54

#397 - Reinventing the Dealer Model

55

#396 - The Rebrand

56

#395 - What Independent Dealers Are Missing (And How to Compete Smarter)

57

#394 - Used Car Pricing Strategies with Jason Berry

58

#393 - What's The Scuttlebutt?

59

#392 - Advertise Smarter Not Harder

60

#391 - Lease It or Lose It with Tim Lawrence

61

#390 - It's A Grind

62

#389 - Personal Perks In Your Dealership

63

#388 - Keep Your Eye On The Ball

64

#387 - We're Halfway There

65

#386 - How I Built This With Shay Phillips

66

#385 - Motivating Your Dealership Team: With Luke at NIADA

67

#384 - How I Built This: Eric Ryan (Part 2)

68

#383 - How I Built This: Eric Ryan (Part 1)

69

#382 - Level Up Your Sales Game

70

#381 - Would YOU Buy This Dealership?

71

#380 - Industry Temperature Check with Jeff Martin

72

#379 - One Woman, One Vision, One Lot

73

#378 - Passing The Torch

74

#377 - Can't Teach An Old Dog New Tricks

75

#376 - BHPH United 2025

76

#375 - Turn-N-Burnout

77

#374 - Buckeye Bret

78

#373 - Tariff-ied

79

#372 - Can AI Save Your Collections Department?

80

#371 - Helping Luke Transition

81

#370 - 3 Signs of Carpocalypse

82

#369 - Catching Up With Kaleb Bryan

83

#368 - Dale Matthews

84

#367 - The Refunds Are Upon Us!

85

#365 - The 20 Group Takeaways

86

#364 - What If They File Bankruptcy?

87

#363 - Our Top Priority For 2025

88

#362 - Doing Your Dealership Your Way

89

#361 - Looking Forward to 2025

90

#360 - Luke's Last Episode ???

91

#359 - How I Built This: Harry Buchelly Follow-up

92

#358 - How I Built This: Nick Markosian Follow-up

93

#357 - How I Built This: Flying Wheels Follow-up

94

#356 - How I Built This: David Zapata Follow-up

95

#355 - How I Built This: Michael West Follow Up

96

#354 - Favorite Things of 2024

97

#353 - At Least I Won't Owe Taxes

98

#352 - Sales Training

99

#351 - 5 Ways To Fix a Bad Month

100

#350 - What Time Is It?

101

#349 - Work On It, Not In It

102

#348 - How I Built This With Corey Scruggs

103

#347 - Theory of Constraints

104

#346 - Takeaways From The 20 Group

105

#345 - Time To Reboot The 20 Group

106

#344 - Finding Customers In A Slow Market

107

#343 - What's Your Dealerships ROI?

108

#342 - Board of Directors Follow Up

109

#341 - Breaking Down The LHPH Convention With Tim Lawrence

110

#340 - That's Not My Squirrel

111

#339 - Ride The Retail Wave

112

#338 - 3 Opinionated Guys

113

#337 - NIADA Vendor Interviews

114

#336 - Hot Topics

115

#335 - EV Tax Credit Explained

116

#334 - Hurricane Beryl Hit My Business

117

#333 - Keeping Customers Happy with Tracy Myers

118

#332 - Cyber Shutdown

119

#331 - Dealer Panel Day 2 BHPH United 2024

120

#330 - Perfect Storm For BHPH

121

#329 - Tips for Buying or Selling Notes BHPH United 2024

122

#328 - Dealer Panel Day One BHPH United 2024

123

#327 - Luke's Notes From 20 Group

124

#326 - What Keeps Steve Up At Night?

125

#325 - Funding Your Dealership Through Angel Investors

126

#324 - Using AI, Business Model, Best Decision Ever

127

#323 - We Are At BHPH United 2024

128

#322 - Get The Most Out Of Convention

129

#321 - Retail Market Update w Ben Wheat

130

#320 - Underwriting - The Ultimate Guide

131

#319 - Tax Wrap, Negative Equity, Cybertruck

132

#318 - Lines Of Credit - The Ultimate Guide

133

#317 - Training The Trainers

134

#316 - Putting AI In Automotive Inspections

135

#315 - Make That Backend Money

136

#314 - Business Inside Your Dealership

137

#313 - Just Keep Buying

138

#312 - Making Payments Easier w/ Blytzpay

139

#311 - Ideas To Save Money At Your Dealership

140

#310 - How I Built This w/ Carlos Ido

141

#309 - CARS Rule And What It Means For Dealers

142

#308 - Board Of Directors w/ Brandon Pagano

143

#307 - New Year, New Goals, New Challenges

144

#306 - How I Built This w/ Dave Guttenberg

145

#305 - How I Built This w/ Greg Barrett

146

#304 - How I Built This w/ Greg Reine

147

#303 - How I Built This w/ Ben Wheat

148

#302 - The Retail Doctor Marshall Zoerner

149

#301 - The Art Of The Service Department

150

#300 - Looking Back 5 Years And 300 Episodes

151

#299 - How I Built This w/ Stan Sumrall

152

#298 - Do You Know What Time It Is?

153

#297 - Being Resilient In Tough Times

154

#296 - Do You Have A Board Of Directors?

155

#295 - Time To Tune Up Your Turn Time

156

#294 - See You At BHPH Dealer Forum 2023

157

#293 - From Wholesale To Retail w/ Donald Sullivan

158

#292 - 3 Reasons Your Employees Wont Stay from CIADA 2023

159

#291 - Battle Of The Payment Processors

160

#209 - Selling Your Dealership?

161

#289 - Inventory Sourcing - Housekeeping Series

162

#288 - Key Performance Indicators - Housekeeping Series

163

#287 - Reconditioning - Housekeeping Series

164

#286 - Buckeye Buys Berkshire

165

#285 - Training - Housekeeping Series

166

#284 - Website Tuneup - Housekeeping Series

167

#283 - Tips For Transporting Your Vehicles

168

#282 - TIADA Edition - Meet John Frullo

169

#281 - NIADA Convention 2023 Wrapup

170

#280 - Get A Grip - NIADA 2023

171

#279 - Stocks Are Up, Cars Are Down

172

#278 - HIBT w/ Jason Berry

173

#277 - Unfair Advantage Automotive Mastermind Group

174

#276 - Branding Your Dealership IADAU 2023

175

#275 - Oh Captain My Captain w/ Jeff Martin

176

#274 - Whats Your Morning Routine

177

#273 - Setting Goals From BHPH United 2023

178

#272 - Tips For Getting A Line Of Credit w/ Primalend

179

#271 - Using AI In Your Dealership Today

180

#270 - Are Regulators Making Up Rules w/ Shaun Peterson

181

#269 - Sales Slowing, New Car Consolidation, Best Vehicles Under 10k

182

#268 - How I Built This w/ Josh Sellers

183

#267 - Navigating Turbulant Waters w/ Steve Levine

184

#266 - When Banks Go Bust w/ Tim Lawrence

185

#265 - How I Built This w/ Hubert Keller

186

#264 - Hiring & Retaining Top Talent w/ Julie Holbein

187

#263 - America Car Center, Autotrader, Customer Appreciation

188

#262 - Luke Visits Jeffs Dealership

189

#261 - How I Built This w/ Dare Saul

190

#260 - ChatGPT, Hire The Smile, Audit Your Processes

191

#259 - Better Together, DPG joins 20 Groups.

192

#258 - Why Your Financial Projections Are Wrong w/ JP & Chad

193

#257 - How I Built This w/ Timothy Evans

194

#256 - 1099s, Cash is King, CFPB vs CAC

195

#255 - Planning Your 2023 w/ Justin Osburn

196

#254 - How I Built This w/ Tommy Brandis

197

#253 - How I Built This w/ Nick Markosian

198

#252 - How I Built This w/ Chad Randash

199

#251 - How I Built This w/ iGo Motors

200

#250 - End Of Year Action Items & Podcast Stats

201

#249 - Words Of Wisdom -BHPH Super Forum

202

#248 - Bulletproofing Your Dealership - BHPH Super Forum

203

#247 - Return To Normal, Cashflow, Carvana Collapse

204

#246 - 3 Tips For Better Marketing w/ Ron Heider

205

#245 - The Power Of The Irregular Payment w/ Bill Nylan

206

#244 - Marketing To Your Current Database w Andrew Street

207

#243 - What Your Repo Guy Wishes You Knew

208

#242 - See You At BHPH Super Forum In Austin

209

#241 - Lessons Learned From 20,000 Leases w/ Lee Wells

210

#240 - Credit Crash w/ Melinda Zabritski

211

#239 - Move Your Website From Good To Great w/ Lyamen Savy

212

#238 - Give Them Benefits, Key To Collections And Bulletproofing

213

#237 - Is The IRS Going To Shut You Down w/ Hugo Sanchez

214

#236 - Get Your Reinsurance Money Back

215

#235 - New Vehicles DTC, Housekeeping And Tax Planning

216

#234 - The Secrets To Lease Here Pay Here

217

#233 - 3 Ways Youre Being Stolen From w/ Steven Carstens

218

#232 - Tips For Training, Hiring & Recon

219

#231 - Safeguard Rule Changes Explained - TIADA Special

220

#230 - Building Culture & Avoiding Burnout w/ Scott Miller

221

#229 - NIADA 2022 Las Vegas

222

#228 Dealer Panel Q&A Live From NIADA 2022

223

#228 - Special Episode - TIADA Repoing The Right Way

224

#227 - Rising Costs, Finding Capital, Managing People

225

#226 - The 3 Tips To Not Go Bankrupt w/ Gary McMahan

226

#225 - NIADA Convention 2022

227

#224 - Will Wholesale Prices Crash w/ Larry Dixon

228

#223 - Why Are Dealers Obsessed With Carvana?

229

#222 - My Customer Filed BK, Now What?

230

#221 - Mike The Chevy Dude

231

#220 - How To Get More Down - BHPH United 2022

232

#219 - What We Learned From BHPH United

233

#218- BHPH United Vlog

234

Bonus conversation with Jason March

235

#217 - What Makes A Good BHPH Deal w/ Jason March

236

#216 - Business Development On A Shoestring Budget w/ Russell Moore

237

CALL TO ACTION - 2022 Board of Directors Nominations

238

#215 - Recon In Todays Market w/ David Brotherton

239

#214 - Squeeze Pages, Transporters, Gas Prices and more

240

#213 - Flying Wheels Goes Electric w Craig Anthony

241

#212 - The DNA of your DMS w/ Allen Dobbins

242

#211 - Dealers Do Dallas

243

#210 - What is BHPH United?

244

#209 - How I Built This w/ Bill Metzinger

245

#208 - Dealer Performance Group

246

#207 - Budgeting for 2022 Rollercoaster

247

#206 - Everything 1099 w/ Steve Levine

248

#205 - Maximize Your Tax Season w Taxmax

249

#204 - Fix Your Dealership in 2022

250

#203 - What We Learned In 2021

251

#202 - Jack Carter - How I Built This

252

#201 - Shawn Richardson - How I Built This

253

#200 - David Zapata - How I Built This

254

#199 - Yordi Kharizanov - How I Built This

255

#198 - Michael West - How I Built This

256

#197 - The Perfect Payplan w/ Chuck Bonanno

257

#196 - 3 Tips For Handling Your Leads w/ Maggie Pugesek

258

#195 - The Power Of A 20 Group

259

#194 - What is a Fractional CFO w/ Chad and JP

260

#193 - Good To Great - Part 3

261

#192 - Lease Here Pay Here w/ Tim Lawrence

262

#191 - Will There Be A Tax Seasons? w/ TaxMax

263

#190 - How I Built This w/ Kaleb Bryan

264

#189 - What Are Buckeye Dealership Performance Groups

265

#188 - Meet The New President Of NIADA Joe McCloskey

266

#187 - Good To Great - Part 2

267

#186 - What We Learned From NIADA 2021

268

NIADA 2021 Expo Hall

269

#185 - Overcome Todays Challenges w Joe Lescota

270

#184 - Meet Brett Scott VP of Goverment Affairs for NIADA

271

NIADA 2021 Dealer Interviews

272

#183 - Takeaways from TIADA w/ Luke & Jeff

273

#182 - A Focus On Sales Live From CIADA w Marshall Zoerner

274

#181 - Gamification with Chris Collins

275

BONUS - TIADA 2021 Expo Hall

276

#180 - Sourcing Inventory In A Post Covid World - TIADA 2021

277

#179 - Creat The Employee Your Customer Deservers w/ Cory Mosley

278

#178 - Back To Basics in BHPH w/ Brent Carmichael

279

#177 - Facebookalypse is Coming w/ Andrew Street

280

#176 - Good To Great - Part 1

281

#175 - Using B.A.T. To Find A Niche Buyer w/ Jack Handegan

282

#174 - Kick Off To Convention Season w/ Jeff Martin

283

#173 - Creating Your "Preferred Experience" w Michael Cirillo

284

#172 - Buckeye Dealership Consulting

285

#171 - Rollercoaster Life of A Car Dealer

286

#170 - Auction Of The Future w Steve Jordan

287

#169 - Fixing The Mechanic Shortage w/ Michael Mole

288

#168 - Two Is Better Than One??? w/ Dan Reel

289

#167 - Bob Voltmann In The Drivers Seat Of NIADA

290

#166 - Your Employees All Want To Quit

291

#165 - The Future of NIADA Education with Larry Dixon

292

#164 - Our Process For Vetting Your Vendors

293

#163 - Notes from 20 Group

294

#162 - Dealers In The Music City

295

#161 - Rant: Gimmie Your Stimi, Work-Life Balance & Jeffs Suprise

296

#160 - GPS Best Practices w Jake Frank

297

#159 - Connecting Your Dealership To Wallstreet Money w/ Steve Burke

298

#158 - Will The CFPB Come For Your Dealership w/ Shaun Peterson

299

#157 - Is Your Dealership A Target Of The CFPB w/ Dennis LeVine

300

#156 - Inventory, Clubhouse & Scaling w/ Luke & Jeff

301

#155 - What Happens to Your Dealership If You Die w Mark Burkholder

302

#154 - The Vehicle History Report w Kirsten Von Busch

303

#153 - Top 5 Tips for Dealerships SEO-SEM w Steve Neu

304

152 - Time to Plan Your Dealerships 2021 Roadmap

305

#151 - The Financial Health of Your Dealership in 2020 w/ Jim Rhoads

306

Welcome to 2021 and Seasons 3

307

#150 - From 30k to 14 Million in 10 years w/ Harry Buchelly

308

#149 - How I Built This w/ Clint Wactor

309

#148 - How I Built This w Scott Shook

310

#147 - How I Built This W/ Jason March

311

#146 - How I Built This w Andrew Wiley

312

#145 - The Best Of The IDP 2020

313

#144 Crafting A Pay Plan For Salesmen w/ Marshall Zoerner

314

#143 - Top 5 Compliance Landmines w/ Steve Levine

315

#142 - Tax Season Boom or Bust w Bill Nylan

316

#141 - Q&A with Luke & Jeff

317

#140 - 20 Group Notes w/ Luke and Jeff

318

#139 - Q4 Tax Tips with Lee Ferguson of CLA

319

NIADA Policy Day Oct 13th

320

#138 - Hot Topics with Luke and Jeff

321

#137 - The Age of Change with Peter Kelly

322

#136 - BHPH 101 with Luke & Jeff

323

#135 - Profit Through Reinsurance with Taylor Byrd

324

#134 - Does Your Insurance Cover Riots with Rich Stazzone

325

#133 - Diversity In Your Dealership with Wendy Pisor

326

#132 - The EOS Model with Dan Grosvenor

327

#131 - Motivating Sales with Marshall Zoerner

328

#130 -MM - The Difference Between Housekeeping and Trainning Meetings

329

#129 - What's The ROI Of Your Dealership?

330

#128 - MM - Fly Together

331

#127 - Wholesale Buying At Retail Prices with Jasen Rice

332

#126 - NIADA 2020 Convention Goes Digital

333

#125 - Luke & Jeff 20 Group Takeaways

334

124 - MM - Luke & Jeff at 20 Group

335

#123 - Are You Flushing Your Ad Dollars? with Luke and Jeff

336

#122 - MM - CIADA Cancelled

337

#121 - The Miracle Of The Car Business w Shannon of Gravitational Marketing

338

#120 - People or Inventory, Which Is Harder To Find

339

#119 - Up Your Dealerships Digital Game with Glenn Pasch

340

#118 - MM - Selling Your Notes

341

#117 - Join Us In South Carolina This August

342

#116 - How to Run 3 LHPH Stores with Joe Powell

343

#115 - MM - Can You Buy What You Cant Touch

344

#114 - Life Lessons with Gene Daughtry

345

#113 - MM - Lock It Up!

346

#112 - Leadership & Accountability with Dave Anderson

347

#111 - MM - June Forecasting

348

#110 - Why Are Auction Prices So Crazy?

349

#109 - Is BHPH Dead with Ken Shilson

350

#108 - MM - Lender Loyalty

351

#107 - Reviewing Your Online Reputation with Podium

352

#106 - MM - Desperate Times Cause Desperate Actions

353

#105 - Ask Luke n Jeff Episode 2

354

#104 - MM - April Showers Bring May Sales

355

#103 - Coming Out Of Crisis with Chris Haus

356

#102 - MM - Supply & Demand

357

#101 - Collections During Uncertain Times

358

#100 - MM - PPP Money To The Rescue

359

#99 - What WIll Happen To Book Values with David Paris

360

#98 - Ground Yourself First

361

#97 - The Virtual Sales Process

362

#96 - How covid is Impacting Dealers with April Dealer Panel

363

#95 - Who's Going To Pay For This w/ Cecilla Fournil

364

#94 - Healthy Business Finacials During Covid19 with Dave Wiggins

365

#93 - Getting Through The Corona Recession w/ Tracy Myers

366

3/23 Update from Steve Jordan CEO of NIADA

367

#92 - MM- Cover Your Assets

368

3-21-20 Updates from NIADAs Shaun Peterson

369

#91 - Q&A with Luke & Jeff Episode 1

370

#90 - MM- A Scout Is Always Prepared

371

#89 - Curbing Curb-stoning w/ Jared Halsted

372

#88 - MM - The Cost Of Bad Health

373

#87 - Real Success In The Car Biz w/ Cosmo

374

#86 - Tax Money Rollin'

375

#85 - NIADA Legislative And Legal Update with Shaun Peterson

376

#83 - Dont Like The Rules? Dont Play The Game

377

#82 - The Future Of Sourcing Inventory with Joe Neiman

378

#81- MM - Where Are The Cars?

379

#80 - Why You Need A BDC with Sara Hoagey

380

#79 - Work Those Leads

381

#78 - How To Fine Tune Your BHPH with Jim Rhoads

382

#77 - The Low-baller

383

#76 Hot Topics WIth Jeff & Luke

384

#75 MM- Do Not Distrub

385

#74 - Making The Most Of Tax Season with Bill Neylan

386

#73 - MM - Tax Time

387

#72 - NCM 20 Groups with Brent Carmichael

388

#71 - MM - Cost Per Sale

389

#70 -Advertising Law Complience with Micheal Goodman

390

#69 - Setting Goals for 2020

391

#68 - MM - 2020 Around The Corner

392

#67 - Kerri Watkins - How They Built This

393

#66 -MM - Reflect On 2019

394

#65 - Brittany Hibdon - How They Built This

395

#64 - Brandon Bartley - How They Built This

396

#63 - MM - Prepare for 2020

397

#62 - Craig Anthony - Youtube For Selling Cars

398

#61 - MM - How They Built This Series Coming Soon

399

#60 - 3rd Party Listing Websites

400

#58 - Braden Wilson - Year End Tax Advice

401

#58 - Customer Lifetime Value

402

#57 - MM - The tax man cometh

403

#56 - Shawn Hays - Build Your Brand

404

#55 - MM - Inspect Your CRM

405

#54 - Dan Reel - Opening A Second Location

406

#54 - MM - Best Lead Is Under Your Finger Tips

407

#53 - Work On It, Not In It

408

#52 MM - Who’s Educating You

409

#51 - Time To Line - NABD2019

410

#50 - NABD 2019 - Expo Hall Mashup

411

#49 - Matt McMurray - Fixed Operations

412

#48 - Monday Minute - BHPH Aint Car Sales

413

#47 - Gordon Tormolen - National Policy Conference 2019

414

#46 - Monday Minute - Get Involved

415

#45 - Part 2 - Variable Expenses

416

#44 - Monday Minute - Consistancy is the name of the game.

417

#43 - Fixed vs Variable Expenses

418

#42 - Monday Minute - Know your #'s!

419

#41 - O'Hara Howard - Wholesaler Relationships

420

#40 - Monday Minute - Staff Size

421

#39 - Nick Markosian - Lease Here Pay Here

422

#38 - Monday Minute - Digital Dealer 2019 Vendor Highlights

423

#37 - Mark Weida - Lessons From A Lifetime In The Auto Industry

424

#36 - Monday Minute - CIADA Part 2

425

#35 CIADA Presentation - Part 1

426

#34 - Monday Minute - Deceptive Pricing Practices

427

#33 - Bert Straub - The Ins & Outs of Being a CAC Dealer

428

#32 - Monday Minute - Rental Car Rant

429

#31 - Marshall Zoerner - Why We Train Our Staff

430

#30 - Dave Keller - Top 5 Bookkeeping Tips

431

#29 - Eric Freeman - Scaling Your Dealership

432

#28 - Dealer Interviews at NIADA

433

#27 - Maintaining a Great Online Reputation in Your BHPH Operation

434

#26 - Chatbots And Why We Need Them

435

#25 - Action Items From Convention

436

#24 - 2019 Niada Convention - Vendors

437

23 - How To Get The Most Out Of Conventions

438

#22 - Our 4 Tips For Staying Sane.

439

#21 - Justin Osburn - Improving The Retail Sales Process

440

#20 - George Mammarella - BHPH Master

441

#19 - Tim Byrd - Dealer Reinsurance

442

#18 - Joe Mok - An Industry Leader In Sourcing.

443

#17 - Leigh Anne Thompson - The Power Of The On-line Review

444

#16 - Inventory Sourcing

445

#15 - Dan Reel - Retailing As An Independent Dealer

446

#14 - 20 Group takeaways

447

#13: Chuck Bonnano - The future of the used car business and the importance of education

448

#12 - Tracy Myers and the customer experience

449

#11 - Luke's NADA notes - Pay plans

450

#10 - Jack Carter, Branding your dealership.

451

#9 - Luke's NADA notes - Sales process of today

452

#8 - Lukes NADA notes - Advertising

453

#7 - Car lot security

454

#5 - Customer Acquisition

455

#4 - Hiring and Retaining Employees

456

#3.5 - Next week we talk about Employees

457

#3 - The current state of the used car market

458

#2 - Meet Luke

459

#1 - The Intro