All Episodes

Kate Mahon, Director of Customer Lifecycle Marketing at Cisco, on How Business Context Shapes Marketing

Brittnee Dawson, VP of Product & Customer Marketing at Service Express, on Advocacy at Every Stage

Jess Walker McFarland, Customer Advocacy Leader, on Leadership & Building Advocacy for IPO Readiness

Jennifer Thompson, Sr. Customer Marketing Manager at Amperity, on Your Greatest Sales Team

Chris Dalton, Director of Customer Marketing at Clari, on Proactive Customer Marketing

Mary Green, Founder of CMAWeekly, on Building an Engaged Customer Marketing Community

Daniel Palay, Director of Customer Marketing at Grafana Labs, on Metrics That Prove Impact

Mel Cornford, Customer Marketing Lead at Canva, on Scaling Human-First Content Made for the Platform

Michael Sciano, Customer Marketing and Advocacy Leader, on Standing Out in a Competitive Job Market

Emily Coleman, Senior Manager of Customer Marketing and Advocacy at LaunchDarkly, on Empowering Customers Through Authentic Storytelling

Kevin Lau, VP of Customer Engagement at Freshworks, on Elevating Customer Marketing for Career Success

Alexie Glover, Co-Founder at Frank Advocacy, on Turning Customer Relationships into Revenue Growth

Ari Hoffman, Customer Marketing & Advocacy Expert, on the Impact of Effective Customer Storytelling

Ali Jawin, CMO at Pontera on Embracing Change, AI in Marketing, and Hard Career Lessons

Liz Egan, Senior Vice President of Marketing at Chainguard on AI, Growth, and Marketing Leadership

Jason Perocho, Senior Vice President of Marketing at Amperity on the Future of AI in Marketing and SaaS

Shannon Duffy (Chief Marketing Officer at Asana) on Leading with Authenticity and Embracing AI in Marketing

Sara Varni (Chief Marketing Officer at Datadog) on SaaS Marketing Leadership

Harriet Johnston (VP of Marketing at Ashby) on Building Effective Marketing Strategies and Teams

Heather Larrabee (CMO of OfficeSpace Software) on Embracing the Entreprenuerial Mindset

Trish Borrmann (Director of Global Customer Advocacy at ServiceNow) on Building Customer Relationships and Brand Engagement

Mark Boothe (CMO at Domo) on Leading with the Customer

Katlin Hess (Director of Customer Marketing at G2) on the Power of Customer Reviews

Emily Ward (VP of Global Marketing at Turnitin) on Evolutions in EdTech and Performance Marketing

Kirsten Newbold-Knipp (CEO at Ask Nicely) on Transforming Customer Experience Through Empathy and Technology

Trinity Nguyen (VP of Marketing at UserGems) on Customer-Centric Pricing Strategies

Paola Johnson (Director of Community and Customer Advocacy at ThoughtSpot) on The Art of Social Selling & Community Building

Jane Menyo (Head of Customer Marketing at Gong) on Elevating Customer Voices for Market Leadership

Sara Steffen (Sr. Director, Customer Marketing at Databricks) on Putting Humanity at the Forefront in Customer Marketing

Sara Spivey (former CMO at Braze and Bazaarvoice) on Building High-Performing Teams and the CMO’s Evolution

Thao Ngo (SVP of Marketing at Uptempo) on Building a Curious, High-Performing Marketing Team

Caroline Solis Wright (VP, Marketing at 360Learning) on the Importance of Customer Feedback and Understanding your Audience

Mike Molinet (Co-Founder of Branch and Thena) on Entrepreneurship, Leadership, and Customer-Centricity

Jillian Bejtlich (Community Lead at Calendly) on Cultivating Customer-Led and Data-Driven Communities

Nisha Baxi (Head of Community and Digital Customer Success at Gong) on Community, Category Creation, and Career Advice

Toby Coulthard (CPO at Phrasee) on Bringing Technical Expertise and Commercial Strategy to Product Leadership

Junan Pang (Head of Customer Success at Slack) on Developing Customer Success Expertise

Chandar Pattabhiram (former CMO at Marketo and Coupa) on CMO Strategy and Impact

Alison Bukowski (VP, Customer Experience at Point of Reference) on Being Truly Customer-Led

Evan Hamilton (Director of Community at HubSpot) on The Power of Community in the Age of AI

Leslie Paterson (VP, Customer Advocacy & Engagement at BMC) on Leading, Building, and Reinventing Advocacy Programs

Dave Hansen (Global Advocacy Marketing Director at LRN) on Building and Nurturing Customer Advocacy and Community

Katie Pope (Sr. Director, Brand & Community at Iterable) on Evolving Customer Marketing Programs

Bill Lee (Founder of Center for Customer Engagement) on Pioneering Customer-Led Growth

Nicole Saunders (Director of Community at Zendesk) on Fostering Cross-Functional Collaboration

Lauren Turner (Director, Customer Marketing at Alyce) on the Power of Customer Voice

Kevin Lau (Sr. Director, Global Customer Engagement at F5) on Strategic Alignment in Customer Marketing

John Gleeson (Founder & Managing Partner at Success Venture Partners) on the Strategic Role of Customer Success

Hillary Curran (Sr. Director, Customer Voice & Implementation Strategy at Guru) on Leveraging Customer Insights for Growth

Will Crocker Hay (VP, Customer & Partner Education at Braze) on Scaling Successful Customer-Facing Functions

Ciana Abdollahian (Director, Customer Advocacy at Snyk) on Building Advocacy Programs from the Ground Up

Elizabeth Kinsey (Sr. Director, Community & Advocacy at Braze) on Interviewing, Career Development, and the Power of Community

Welcome to The Peerbound Podcast