Sparks

We're Cegos, an International leader in Learning and Development, that have been helping companies thrive since 1926.Sparks is our UK based podcast where we share advice and tips on Learning and Development topics; problems; and misconceptions, sometimes joined by special guests. We hope we can help you Spark new ways of thinking with our podcast and if you're interested in getting in touch, please do at [email protected] Jonna and Em as they wander around Paddington, discussing what community really means — and what makes us feel that we belong. From workplaces and shared spaces to the everyday relationships that bring people together, they explore whether community can be created, cultivated and shared, or whether it’s something we simply have to experience for ourselves.

We're Cegos, an International leader in Learning and Development that have been helping companies thrive since 1926.Sparks is our UK based podcast where we share advice and tips on Learning and Development topics; problems; and misconceptions, sometimes joined by special guests. If you're an HR manager, Talent Leader, or Learning and Development Strategist, welcome. This podcast is for you.Walk through London with Jonna and Em in this episode, where they delve into different interpretations of time and their impacts on office culture.Time isn’t equally understood by everyone: its interpretation is cultural.What impact does this have on teams and workplaces? Listen to find out.----------------------------------------------------------------------Chapters:00:00 Welcome to Sparks01:43: Why the office hasn’t got a buzz anymore05:30 What is our relationship with time?08:50 The impact of polychronic ways of working13:40 How do we balance polychronic and monochronic culture?18:17 Is motivation affected?18:54 How do we lead modern teams?24:34 What do creatives think of rules?27:26 how do businesses have balanced polychronic and monochronic culture?30:00 What are the dangers to look out for?31:13 Will the culture continue to change----------------------------------------------------------------------FOLLOW US ON LINKEDINCegos UK: https://www.linkedin.com/company/cegosuk/?viewAsMember=trueCegos US https://www.linkedin.com/company/cegos-us/?viewAsMember=trueJonna Sercombe https://www.linkedin.com/in/jonnasercombe/Emily Link https://www.linkedin.com/in/emily-link-b576a246/CHECK OUT OUR WEBSITEhttps://www.cegos.uk/EMAIL [email protected]

We're Cegos, an International leader in Learning and Development that have been helping companies thrive since 1926.Sparks is our UK based podcast where we share advice and tips on Learning and Development topics; problems; and misconceptions, sometimes joined by special guests. If you're an HR manager, Talent Leader, or Learning and Development Strategist, welcome. This podcast is for you.This episode, Jonna and Em dive into The Duty of Fidelity and what it means to give it your all at work. What makes people put in the extra effort?How is the resentment loop slowly breaking down teams?Why the relationship employees have with their company vision needs to be crystal clear.----------------------------------------------------------------------CHAPTERS00:00 Introduction and the duty of fidelity04:39 The resentment loop vs 100% commitment07:50 Redefining productivity: hours vs output10:14 Creating meaning, impact and community17:14 Workplace trust and evaluating the 'how'27:38 Servant leadership: leading from the backseat----------------------------------------------------------------------FOLLOW US ON LINKEDINCegos UK: https://www.linkedin.com/company/cegosuk/?viewAsMember=trueCegos US https://www.linkedin.com/company/cegos-us/?viewAsMember=trueJonna Sercombe https://www.linkedin.com/in/jonnasercombe/Emily Link https://www.linkedin.com/in/emily-link-b576a246/CHECK OUT OUR WEBSITE https://www.cegos.uk/EMAIL [email protected]

In this episode of Sparks, Milly is joined by a very familiar guest — someone she’s managed projects with for years, our very own creative director. This episode is an honest, funny and surprisingly practical conversation about what really goes on behind the scenes of getting big ideas over the line.From the tools and methodologies that actually make a difference, to demystifying Kanban, habit building and setting review rhythms that don’t become box-ticking exercises, this episode gets into the nuts and bolts of project management without the corporate jargon. They also tackle the harder stuff: how to make better decisions under pressure and what to do when milestones slip (because they will).If you’ve ever found yourself firefighting a deadline, overcomplicating your workflow, or wondering why a project that looked great on paper is quietly derailing, this one’s for you.Settle in for candid stories, practical insights and a few “we’ve definitely done that” moments.Chapters:0:0 welcome to sparks 3:41 What kind of tools and methodologies to use when project managing 10:35 What’s a Kanban? 15:35 habit building 18:08 Review rhythms 25:53 Decision making 35:00 Not meeting the milestonesFollow us onLinkedIn: Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Emily Larson: https://www.linkedin.com/in/larson-emily/Interested in sparking something with us? Get in touch [email protected]

Welcome to Sparks. In this special episode, Sam takes a step back to revisit the moments that really shaped our conversations in 2025. We’ve pulled together ten standout insights from across the year that challenged assumptions, sparked debate and changed the way leaders think about learning, leadership and work.From why over-communication might be underrated, to the quiet signals of struggling leaders, to the surprising power of saying no, this is a fast-paced highlight reel that connects the dots without giving everything away. Whether you’ve been with us all year or you’re new to Sparks, this episode is a great place to reflect, reset and get inspired for what’s next.Chapters:0:0 welcome to sparks0:21 You need to balance alignment with out of the box thinking.1:18 There is no such thing as over communication.2:30 Encourage experimentation and don't penalise mistakes.4:06 Show vulnerability and stay calm.5:56 How to spot struggling leaders.7:21 It’s all about employee fulfilment8:08 Your job specs could be the problem 9:10 The most common misconception about accessible design is…10:24 The science of selling. biases can be helpful.11:30 Transform transactions into true partnerships12:45 The power of saying no!Subscribe for more conversations on learning, leadership and the ideas shaping the modern workplace.Interested in sparking something with us? Get in touch: [email protected] or follow us on LinkedIn: https://uk.linkedin.com/company/cegosuk

In this episode of Sparks, Milly is joined in the studio by Em, an Executive Learning Director with plenty of experience in turning client relationships into long-term, high-trust partnerships. Together they dig into what really strengthens a new relationship, the subtle signs that things are shifting into true partnership territory, and how to navigate the tricky moments that inevitably come with collaborative work.From early foundations and essential qualities to balancing friendship with professionalism, this conversation offers grounded, honest insight without sugar-coating the challenges. If you’ve ever wondered how to build better client relationships—or how to rescue one when it hits a rough patch—you’ll want to listen in.Chapters:00:00 Welcome to sparks.2:51 how to build a strong client relationship.07:29 signs that your client relationship might be becoming a partnership.10:17 what are some things you do at the start to build a strong relationship with clients?13:10 the qualities you need to build aa great partnership15:01 example of a challenging situation with a partner22:00 signs of a true partnership emerging26:45 how do you strike the balance between a friendship and professional partnership?33:15 Advice to someone going through a rough patch with a client.Follow us on LinkedInMilly Gladstone https://www.linkedin.com/in/milly-gladstone/Emily Link https://www.linkedin.com/in/emily-link-b576a246/Interested in sparking something with us? Get in touch: [email protected]'t forget to stay subscribed for more!

In this episode of Sparks, Milly welcomes two of our Learning Consultants Simone Sullivan and Reuben Fletcher-Louis for a conversation that gets right under the skin of human behaviour. From the subtle biases that shape every buying decision to the snap judgements we make in the first seconds of a meeting, they dig into the psychology that quietly drives workplace performance.You’ll hear how salespeople can use science to make stronger first impressions, and why managers who understand human quirks have a serious edge when it comes to motivating their teams. It’s a lively, practical chat with insights you’ll start noticing the moment you hit play.Join us, and see how a little behavioural science can spark a lot of impact.Chapters:00:00 welcome to sparks09:48 selling to people’s biases11:14 The primacy bias14:04 Snap Judgements17:40 Advice to a salesperson meeting a potential client for the first time19:00 what can managers learn from the science?25:20 Tips for managers in using psychology and science to motivate their teamFollow us on Linkedin:Milly Gladstone https://www.linkedin.com/in/milly-gladstone/Simone Sullivan https://www.linkedin.com/in/simonesullivan1/Reuben Fletcher Louis https://www.linkedin.com/in/reuben-fletcher-louis/Interested in sparking something with us? Get in touch: [email protected]'t forget to follow for more!

Where do you draw the line when it comes to clients, colleagues, and your own capacity? In this episode of Sparks, host Milly is joined by Sita, our Senior Account Manager and Rachel one of our Lead Learning consultants, to unpack the art of setting boundaries at work. They explore why it can feel hard to say no, how to stay client-focused without burning out, and what to do when someone crosses the line.Packed with honest stories and practical advice, this conversation sheds light on how trust, communication, and self-awareness play a role in maintaining healthy workplace relationships and sustainable client partnerships.If you’ve ever struggled to set limits or protect your time, this episode is for you. Tune in for a smart, down-to-earth take on professional boundaries and what it really takes to thrive at work.Chapters00:00 Welcome to sparks02:23 What do we mean by boundaries and why do we need them?04:25 Why is it hard to set boundaries sometimes?07:13 Tips to help people say no sometimes09:47 How do you balance being client focused and setting boundaries?12:43 How do you set boundaries internally with colleagues or your boss?19:45 How do you approach a situation where someone’s interrupted your boundary?26:57 Do you think that trust plays a role in setting and maintaing boundaries?30:47 Examples of a time you’ve had to set a boundary with a client or someone internally?37:30 Early warning signs that a client might be trying to push your boundaries.Follow us on Linkedin:Milly Gladstone https://www.linkedin.com/in/milly-gladstone/Sita Kohli https://www.linkedin.com/in/sita-kohli-0047462b/Rachel Cise https://www.linkedin.com/in/rachel-cise-3aaa87142/Don't forget to follow us for more!

This week, host Milly is joined in the studio by Gaby, our Head of Studio, and Simone, one of our Learning Consultants, for a crucial conversation about accessible design in learning and development.Why is this essential for L&D professionals? What common misconceptions hold people back? We're diving into how to brilliantly balance creativity with inclusive design and identifying where learning experiences can unintentionally exclude people. Get ready for inspiring stories, immediate quick wins to boost your accessibility right now, and a look at those overlooked tools that can be total game-changers. Plus, we'll talk about how to truly involve people in your design process and what has us most excited about the future of accessibility and learning.It's a must-watch episode that will transform how you think about creating engaging, and most importantly, inclusive learning for everyone.Get in touch: [email protected] Follow us on Linkedin Milly Gladstone https://www.linkedin.com/in/milly-gladstone/?originalSubdomain=ukSimone Sullivan https://www.linkedin.com/in/simonesullivan1/Gaby Bran https://www.linkedin.com/in/gabriela-bran-60a339154/0:00 welcome to Sparks7:50 Why do you think L&D professionals should care about accessibility?9:45 whats a common misconception about accessible design?12:36 How do you balance creativity with accessible design?14:55 Where do you see learning experiences, sometimes unintentionally, excluding people?18:16 can you share a story where accessible design really transformed someone’s learning journey?21:09 Are there any immediate quick wins for making things more accessible?23:06 what overlooked accessibility features/ tools are game changers?26:40 What can teams do to involve people in their design process?30:03 What excites you the most about the future or accessibility and learning?31:47 where can people go to learn more about accessible design?

In this episode of Sparks, Milly sits down with Phoebe Shaw from Give a Grad a Go to unpack what diversity and inclusion really means in hiring today.From unconscious bias to impactful (and affordable) initiatives, they explore where the industry is falling short—and where it's heading next. Whether you’re hiring your first team member or shaping company-wide policy, this conversation will leave you with fresh insights and some big questions to take back to the boardroom.Tune in for a fresh look at how CSR can actually shape team culture — and why it’s worth prioritising, even when resources are tight.See what we do best:https://www.cegos.co.uk/Interested in sparking something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Phoebe Shaw: https://www.linkedin.com/in/phoebe-shaw-3188ab198/00:00 - welcome to sparks04:44 where are biggest points of bias showing up in the hiring process?08:39 what does inclusivity look like in hiring?11:52 what does the D&I training cover at Give a Grad a Go?14:36 Some key stats19:45 How can employers continue to be inclusive23:17 some low cost, high impact equality initiatives for hiring

In this episode of Sparks, Milly is joined by one of our learning consultants, Blair, and client delivery & HR manager Sharon for a conversation about all things CSR. From how to avoid the dreaded tick-box approach, to what really gets a team engaged and energised, they share insights from leading our own team's CSR initiatives. Whether you're just starting your CSR journey or trying to get buy-in across the business, this episode's packed with honest reflections, practical advice, and a few unexpected takeaways.Tune in for a fresh look at how CSR can actually shape team culture — and why it’s worth prioritising, even when resources are tight.See what we do best:https://www.cegos.co.uk/Interested in sparking something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Blair Wagner: https://www.linkedin.com/in/blairrwagner/03:52 CSR can feel like a tick box sometimes06:01 Your team needs to feel involved13:18 How can CSR be part of team culture and morale?16:16 A CSR project that’s energised our team20:15 What are the biggest challenges you face when trying to get people too buy into your CSR initiatives22:01 How do you measure the impact of initiatives?26:58 Why should other businesses consider making CSR a priority, even if they’re limited on their resources?28:24 Advice to people beginning their CSR journey

On this episode of Sparks, we're exploring a topic that's shaping the future of work: employee fulfilment. This week, Milly is joined by Grace French, where they challenge the old standard of "employee engagement" and unpack why fulfilment is the new gold standard. They explore the biggest misconceptions leaders have, the power of being intentional, and who is doing it right. Tune in to find out if fulfilment is another buzzword or the blueprint for success, and hear our advice for both managers and employees on how to drive real, lasting change.Connect with us on LinkedInMilly Gladstone https://www.linkedin.com/in/milly-gladstone/Grace French https://www.linkedin.com/in/graceelizabethfrench/?originalSubdomain=ukSee what we do best:https://www.cegos.uk/Want to spark something with [email protected] Welcome to sparks02:49 Employee engagement used to be the gold standard06:21 how do you measure fulfilment?09:09 What are some of the biggest misconceptions leaders have?16:28 Who’s doing employee fulfilment well?23:11 Do you think employee fulfilment is a manager’s responsibility?30:21 Is there risk of it becoming a buzzword?35:19 Advice to managers36:19 Advice to employees

In this episode of Sparks, Milly invites Hannah Frame from BAE systems to speak about the messy, rewarding, and surprising journey of learning to love management. From asking for support as a new manager to figuring out how to delegate, they share honest reflections and practical takeaways. We also dive into fresh insights from Cegos’ International Barometer on leadership trends across the globe. If you're stepping into a management role, or are still adjusting to one, this episode is for you. See what we do best:https://www.cegos.co.uk/Interested in sparking something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Hannah Frame: https://www.linkedin.com/in/framehannah/0:00 welcome to sparks5:33 Asking for support as a new manager7:01 How did you adjust to quickly becoming a manager?18:29 Learning to delegate24:38 Learning to love management28:23 Insights from Cegos’ International Barometer38:51 Advice to people about to step into the role

Feeling the weight of management? In this episode of Sparks, a podcast by Cegos, Milly is joined by Emilie West, where they dive into a growing workplace challenge - management fatigue. They get into what it looks like, why it’s on the rise, and how leaders can start to navigate it. As part of our mini-series on management and leadership, we’re unpacking the not-so-obvious signs of burnout, the reality of ‘quiet quitting’, and whether your work persona is helping or hindering your energy. Whether you’re a seasoned manager or new to the role, this episode's here to spark a fresh perspective.Connect with us on LinkedIn:Milly Gladstone https://www.linkedin.com/in/milly-gladstone/Emilie West https://www.linkedin.com/in/emiliewest/See what we do best: https://www.cegos.uk/Want to spark something with [email protected]:00 Welcome to sparks07:48 Handling responsibility 12:26 Advice to new managers16:27 The rise of quiet quitting and finding your routine22:25 The signs of fatigue34:43 Tips for lessening the fatigue39:51 Work personas

In this episode of Sparks, our host Milly Gladstone is joined by Emily Link, a Director here at Cegos, and Lizzie Finch, one of our Marketing Executives, to dive into the leadership style of the Lionesses' manager Sarina Wiegman. In this episode, our team unpack what makes her such a standout figure in women’s football. From the way she builds trust with players to how she keeps the game fun under pressure, we explore the mindset behind the lionesses manager, during one of the biggest matches of her career. What really went down at half time? And how does a leader know whether to step in or step back? Listen in to hear our own team’s thoughts on one of the biggest matches of the year.--Connect with us on LinkedinMilly Gladstone https://www.linkedin.com/in/milly-gladstone/Emily Link https://www.linkedin.com/in/emily-link-b576a246/Lizzie Finch https://www.linkedin.com/in/lizzie-finch-818578210/See what we do best:https://www.cegos.uk/Want to spark something with [email protected]:00 welcome to sparks02:45 what do we know about Sarina's leadership style?06:54 How she builds relationships with her team players9:52 Keeping the game fun17:22 What was she doing in the lead up to the game?21:59 Instilling a sense of purpose in the team28:30 What was said at half time32:31 when to jump in to help as a manager?

In this episode of Sparks, Milly kicks off a powerful conversation on what it really means to lead when things aren't going to plan. Part of our mini-series on leadership and management, this one dives into the tough stuff—how to navigate failure, rebuild trust, and keep people motivated when success feels out of reach. It's real, it's reflective, and it's packed with insights that will stick with you long after the episode ends. Whether you're leading a team or leading yourself, this one's for you.Connect with us on Linkedin:https://www.linkedin.com/in/milly-gladstone/?original_referer=https%3A%2F%2Fwww%2Egoogle%2Ecom%2F&originalSubdomain=ukhttps://www.linkedin.com/in/ben-h-32a1127b/https://www.linkedin.com/in/ryan-rourke-fiol-b5203426b/Interested in sparking something with us? Get in touch at [email protected] welcome to sparks04:49 Sometimes we actually might not know where we're not succeeding until it's too late.05:13 How do we get out of a difficult situation to make sure that we ultimately succeed?08:43 How did you measure success?12:34 How do you lead with emotion, taking into account people’s personal lives?17:26 Have you ever had to rebuild trust or confidence in your leadership after a rough setback?32:56 What do you do when you’re not succeeding because of an individual’s actions?38:33 How do you manage up?

In this Sparks episode, Milly Gladstone speaks with Jonna Sercombe and Louise Connors about what it’s really like to lead big, complex change—like a major acquisition and rebrand. Drawing on their recent experience leading our own merger, they delve into how these shifts are often planned quietly in the background, why timing your message matters, and how being real and grounded can make all the difference. In this episode, you’ll hear why small wins keep people motivated, how emotions can actually be strengths in leadership, and why ongoing support is key. Their big message? Change isn’t a one-off—it’s something we learn to live and lead through.Watch now to hear the valuable insights and strategies drawn from recent firsthand experience of our own leaders.--See what we do best:https://www.cegos.uk/Want to spark something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Jonna Sercombe: https://www.linkedin.com/in/jonnasercombe/Louise Connors: https://www.linkedin.com/in/louise-connors-89302111a/0:00 Welcome to Sparks1:19 We’ve been through some big changes8:18 Should you process change before you lead it?13:54 Which models of change do we use?21:49 Why patience is so important22:52 Are people really resistant to change?29:03 What can we learn from horses?!32:25 Change for changes sake?36:00 Should we praise early adopters of change?40:00 How do we handle emotions during change?47:50 The end

In this episode of Sparks, Milly is joined by Cameron Swan and Nathan Rager for a conversation that digs into the real differences between managing a team and managing a business and how to handle that shift. As part of our Leadership and Management mini series, we explore how to lead when the stakes are high, when to step in (and when not to), and what it actually means to empower people to fail. Cameron and Nathan also share a few candid moments from their own journeys—and some advice that might just change how you approach your next big decision.Watch now to find out why a pre-mortem might be more useful than a post-mortem, and what’s worth adding to your reading list.--See what we do best:https://www.cegos.uk/Want to spark something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Cameron Swan: https://www.linkedin.com/in/cameronswan-/Nathan Rager: https://www.linkedin.com/in/nathanrager/00:00 Hello and welcome to Sparks01:13 On the episode today - Cameron Swan and Nathan Rager05:49 The difference between managing team and managing a business09:55 Pre-mortem vs post-mortem11:01 How do we know when to intervene?22:32 How do we empower people to risk failure?26:27 Have Cameron and Nathan had failure moments?38:29 Advice for managers handling strategic decisions44:32 Book club - what can I read on this topic?

How much damage can a lack of alignment do to a workplace without anyone even realising it?In this episode of Sparks, Milly, Jonna, and Emily get under the surface of a hidden saboteur that’s holding back countless teams — and it’s not what you think. Alignment isn’t just a nice-to-have; it’s a key ingredient for collaboration, creativity, and productivity.We explore what alignment really means, who’s responsible for creating it, and how team size, roles, and responsibilities all affect it. From surprising lessons at BMW to discovering the difference between healthy and harmful challenge, we lift the lid on a workplace issue that’s often ignored.Whether you lead a team or you’re a team member experiencing confusion first-hand, this episode is a must-listen if you want to spot, resolve, and avoid the hidden saboteur that’s slowing you down.--See what we do best:https://www.cegos.co.uk/Want to spark something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Jonna Sercombe: https://www.linkedin.com/in/jonnasercombe/Emily Larson: https://www.linkedin.com/in/larson-emily/00:00 Welcome to Sparks00:37 Who’s on the podcast today?02:38 What is alignment?08:52 How do we get alignment?12:20 Who’s responsible for creating alignment?14:09 When is challenge good and for how long?18:26 How does team size affect alignment?20:38 Does alignment have a place amongst creative teams?23:18 Jonna’s drawing again!26:26 Lessons from BMW30:23 How to handle misalignment34:18 What causes misalignment39:50 Is it ever ok not to be aligned?46:00 Why is L&D like a midwife?47:30 Is there a better word for alignment?

Ever wonder how to lead without losing your warmth? In this episode of Sparks, part of our Leadership and Management mini-series, Milly talks with Rachel and Sharon about the real challenges of being a manager—especially when the lines between personal and professional start to blur. From giving tough feedback to staying friendly on the rough days, we’re diving into what it means to lead with empathy and authority.0:00 Intro0:21 Welcome to Sparks3:40 How would you describe your management style?6:04 How did you develop your style?7:53 How do we stay friendly on a bad day?10:31 Handling difficult conversations 16:32 Does the organisation shape your management style?18:52 Handling challenging people29:10 How to move on after difficult conversations30:57 Dealing with being promoted ahead of friends36:50 Giving feedback41:57 One piece of advice to new managers

In this episode of Sparks, Milly, Blair, and Reuben dive into the world of management - specifically, what great management looks like from the team’s perspective. From navigating high-pressure environments to managing up, we’re flipping the script and looking at leadership through the lens of those being led. Whether you’re a manager, an aspiring one, or just trying to get the best out of your working relationships, this one’s full of honest opinions and practical insight.--See what we do best:https://www.cegos.co.uk/Want to spark something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Blair Wagner: https://www.linkedin.com/in/blairrwagner/Reuben Fletcher-Louis: https://www.linkedin.com/in/reuben-fletcher-louis/00:00 - When did a manager help you succeed?00:48 - Welcome to Sparks03:05 - How can a manager get the best out of you?08:26 - What is over-communication?12:38 - Communicating our strengths to our manager15:23 - When has a manager really helped you?18:14 - Managing upwards23:29 - Management in high-pressure environments26:45 - Managing as an Individual Contributor

In this episode of Sparks, we dive into the realities of management with Emily Link and Ken Govan, both Directors at Cegos UK. From navigating bad management outside of work to finding your own management style, Emily and Ken share personal experiences, practical advice, and reflections on the ongoing journey of leadership. We discuss the evolution of a manager’s role, how to balance managing others while delivering on your own responsibilities, and how Cegos supports clients in building strong management capabilities. Whether you’re new to management or looking to refine your style, this conversation offers valuable insights you can apply straight away.--See what we do best: https://www.cegos.co.uk/Want to spark something with [email protected] with us on LinkedIn:Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/Emily Link: https://www.linkedin.com/in/emily-link-b576a246/Ken Govan: https://www.linkedin.com/in/ken-govan-b03a35b/00:00 A controversial question?00:42 Welcome to Sparks04:14 How do we continue to grow as managers?06:57 How can we handle bad management in an out of work context?11:02 How can we find our management style?16:12 Formational moment or gradual evolution?19:07 Key advice to new managers25:47 Balancing management responsibilities with getting our job done?28:07 How are we helping clients in the management space?

In this episode of Sparks, we dive into the world of generative AI—what it is, how it’s changing the way we work, and what it means for the future of learning and development. From overcoming our initial fears of new tech to unlocking the true potential of great prompts, we explore practical ways Gen AI can enhance how we think, learn, and grow.Neil shares his hands-on experience, we discuss the ethics and realities of AI, and we unpack the new Cegos Whitepaper on the different AI personas—from explorers to transformers. Whether you’re curious, cautious, or ready to dive in, this episode offers a grounded look at where Gen AI fits in and how Cegos can help you make the most of it.Discover more about how AI can empower you in our whitepaper: https://www.cegos.com/en/news-and-resources/blog-global-learning-and-development/learning-trends/the-power-of-generative-ai-in-learning-development--See what we do best:https://www.cegos.co.uk/Want to spark something with [email protected] with us on LinkedIn:Chris Lissaman: https://www.linkedin.com/in/chrislissaman/Neil Rabbetts: https://www.linkedin.com/in/neil-rabbetts-39b386149/00:00 We fear new technology00:48 Welcome to Sparks02:07 Neil’s experience05:45 How do we get the most out of Gen AI?06:44 What makes a good prompt?10:16 Benefits of spending time on our prompts13:16 The ethics of AI17:11 How can we use Gen AI in L&D?23:30 Is AI overhyped?25:22 Should we fear AI?30:01 What is your AI persona?30:55 The explorer33:11 The adopter33:53 The transformer35:03 How can Cegos help?

Are traditional classrooms failing us? In this episode of Sparks, we explore the evolving world of learning with special guest Andy Jones. From the most common asked questions to the ones we really should be asking instead, we dive into how to build comfort, confidence, and competence through more effective learning experiences.We discuss where learning interventions should start, the role of AI in education, and whether we are anywhere close to competence in its use or whether we're still very much incompetent (whether we know it or not!) Along the way, we examine AI failures, good learning design, and even unexpected lessons from HMRC.00:00 Classrooms don't work00:32 Welcome to Sparks and welcome Andy Jones02:02 What do you get asked most?08:28 What should be people asking you?11:24 Comfort, confidence, and competence15:59 What should the starting point for a learning intervention be?19:11 A.I. - are we consciously or unconsciously incompetent?22:06 A.I. fails28:50 Good learning design36:35 We can learn from HMRC!

Chris and Jonna have some big news to announce! Watch the video to find out about the history of the Interactive Workshops, how brands and branding works, why we’re so excited about the Cegos brand and what it means for the future. Read Jonna’s article to find out more: https://www.cegos.co.uk/insights/blog/team/whats-in-a-name-the-story-behind-our-cegos-rebrandSee what we do best:https://www.cegos.co.uk/Want to spark something with [email protected] with us on LinkedIn:Jonna Sercombe: https://www.linkedin.com/in/jonnasercombe/Chris Lissaman: https://www.linkedin.com/in/chrislissaman/00:00 Times are changing00:27 Welcome to Sparks01:13 Big news!03:00 What is a brand?07:43 How important is a name?10:20 How do you feel about the change?14:10 Why rebrand fully?18:05 The importance of shared values19:08 What does it mean for the future? (The Big Reveal!)24:00 What's it like as the CEO of a company that’s been acquired?26:14 Change management

In this episode of Sparks, Milly and Jonna return to explore what it really takes to drive performance improvement. From effective feedback to the power of data, we break down practical strategies for leaders looking to elevate their teams. Is a skills matrix the right tool? How can leaders create a culture of growth? And is comparison really the thief of joy?--// Brought to you by Interactive Workshops x Cegoshttps://interactiveworkshops.com/podcast/// See what we do bestwww.interactiveworkshops.com// Want to spark something with [email protected]// Connect with us on LinkedInJonna Sercombe: https://www.linkedin.com/in/jonnasercombe/Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/00:00 We are concerned00:42 Welcome to Sparks02:32 Improvement is a serious business05:49 Tips for leaders who want to improve their team07:26 How to give feedback12:16 The importance of data17:38 Milly takes over!22:39 Should we use a skills matrix?28:32 Find them on LinkedIn!28:54 Did they know we were still recording?!

How do you really know if you're improving? In this episode of Sparks, Jonna Sercombe and Milly Gladstone dig into the tricky world of performance measurement—where numbers don’t always tell the full story, and some of the most important factors can’t be tracked on a spreadsheet.We start with a simple question: Does feedback count as measurement? From there, we explore the tension between qualitative and quantitative data, uncover the motivational role of data in marathon training, and ask whether clients actually want to talk about training at all.Discover the unexpected metric The Body Shop uses to measure success and get to grips with the difference between leading and lagging indicators. At the end of it all we wrestle with the conundrum of how to use data when some of the things that matter most to workers are the hardest to measure.Let us know in the comments what you measure most frequently.Don't forget to like and subscribe to stay up to date with all our episodes.00:00 Why should we measure performance?00:42 Welcome to Sparks03:26 Does feedback count as measurement?04:30 Qualitative vs quantitative06:16 Running a marathon and data09:10 Do clients want to talk about training?10:14 Milly takes over!17:27 The unexpected metric The Body Shop use to measure performance19:59 Leading vs lagging indicators, what are they?21:50 What matters to workers that you can't measure?23:08 How did they do?

Disagreement and difficult conversations vs making people feel valued. It would be easy to assume that only one of those was useful in fostering a spirit of collaboration. Yet this insightful conversation with Ken Govan and Sarah Ratcliff revealed that the secrets to fostering effective collaboration might not have been what we expected. Join them as they reveal the real meaning of collaboration, how it's changed as a result of hybrid working, and why brave conversations are at the heart of an effective team.Subscribe for more insights from industry leaders and discover how your work and life can be transformed!--// Brought to you by Interactive Workshops x Cegoshttps://interactiveworkshops.com/podcast/// See what we do bestwww.interactiveworkshops.com// Want to spark something with [email protected]// Connect with us on LinkedInHost: Chris Lissaman: https://www.linkedin.com/in/chrislissaman/Guests: Sarah Ratcliff: https://www.linkedin.com/in/sarahratcliff/Ken Govan: https://www.linkedin.com/in/ken-govan-b03a35b/00:00 Collaboration00:36 Welcome to Sparks02:15 What does collaboration actually mean?07:26 When shouldn’t we collaborate?11:22 Collaboration tools, helpful or not?15:34 How do we handle disagreements?17:09 Alternatives to collaboration19:48 Catch them doing it right27:29 Top collaboration tips28:27 How is Cegos helping turn skills into performance?

Pressure—it’s something we all experience, but what does it really mean and how can we handle it? In this episode of Sparks, we take a closer look at what happens when the stakes are high. Ben Heath and Emily Larson share their own experiences of performing under pressure, from military scenarios to million dollar creative challenges. We explore the fight, flight, or freeze response, challenge some common myths, and ask the big question—should you love planning or love the plan? We also discuss how pressure affects office work, what a "Condor moment" really means, and the most effective ways to prepare yourself and others for high-pressure situations. Whether you're facing a big challenge or looking to build resilience, this episode has plenty to think about. -- // Brought to you by Interactive Workshops x Cegos https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Host: Chris Lissaman: https://www.linkedin.com/in/chrislissaman/ Guests: Emily Larson: https://www.linkedin.com/in/emily-larson-536630189/ Ben Heath: https://www.linkedin.com/in/ben-h-32a1127b/ 00:00 Performance under pressure 00:47 Welcome to Sparks 02:19 What is pressure? 06:29 Ben and Emily, when have you been under pressure? 09:49 Fight, flight, or freeze 15:28 Love planning or love the plan? 17:32 Common myths about performing under pressure 20:08 A Condor moment 25:08 Handling pressure in a creative context 28:56 The best way to prepare people for pressure 33:00 How do we help people handle pressure?

Join host Chris Lissaman for this episode of Sparks as he sits down with Milly Gladstone and George Dickinson to tackle the messy, often misunderstood world of feedback. They kick things off by sharing the best feedback they've ever received and what it taught them, then dig into what feedback actually is and why it matters so much. Along the way, they unpack the benefits (and challenges) of giving and receiving feedback, how to handle and give constructive feedback so that it doesn't just feel like criticism, and the common mistakes people make when delivering it. Chris, Milly, and George break down why feedback conversations can be daunting and give tips on how to feel more comfortable giving feedback with plenty of real talk and insights. They even explore how feedback can become a conversation (not a one-off event), and how organisations can build better feedback cultures. Whether you're looking to step up your feedback game or just figure out how to ask for it, this episode has got you covered! -- // Brought to you by Interactive Workshops x Cegos https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Host:  Chris Lissaman: https://www.linkedin.com/in/chrislissaman/ Guests:  Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/ George Dickinson: https://www.linkedin.com/in/george-dickinson-7a513596/ 00:00 Best feedback I ever received  00:54 Welcome to the show 01:39 What is feedback? 05:54 Best feedback George ever received 07:52 Best feedback Milly ever received 09:14 Benefits of feedback 10:50 What about negative feedback? 13:12 Bad ways to deliver feedback 18:19 Chris gets some feedback 19:51 Why do we struggle to give feedback? 23:26 Feedback is a conversation 25:30 Giving feedback on the feedback? 31:02 Asking for feedback 33:54 How are we helping organisations with their feedback culture?

Join host Chris Lissaman in this episode of Sparks, where we delve into the dynamics of performance and motivation with two exceptional guests: Lisandra Radu and Blair Wagner. From exploring Lisandra's career journey as senior L&D coordinator, to discussing what truly gets us out of bed in the morning, this conversation tackles the critical role of passion, purpose, and personal choice in the workplace. Can you really succeed without being passionate about your job? How do we navigate challenges at work and create space for meaningful conversations? Lisandra and Blair share insights on whether people should bring their full selves to work, offer practical tips for infusing more passion into your day, and reveal what it takes for organisations to foster better performance. Whether you’re figuring out how to improve your own motivation or looking for ways to support others, this episode is packed with engaging discussions and actionable advice to inspire change. Stick around for the full conversation and uncover strategies to bring more purpose to your career and workplace! Subscribe for more insights from industry leaders and explore how the approach to learning can be transformed! -- // Brought to you by Interactive Workshops x Cegos https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Host: Chris Lissaman: https://www.linkedin.com/in/chrislissaman/ Guests: Blair Wagner: https://www.linkedin.com/in/blairrosewagner/ Lisandra Radu: https://www.linkedin.com/in/lisandraradu/ 00:00 What’s going on? 00:12 Welcome to Sparks 00:37 Lisandra’s career so far 07:40 What gets you out of bed in the morning? 09:30 Do you have to be passionate about your job? 14:12 Do you choose how you show up to work? 19:49 How many bars are you going to in a week? 24:19 How do we help people talk about their challenges? 27:13 Should some people bring less of themselves to work? 34:47 Top tips to put more passion into your job 37:39 How are we helping organisations improve their performance?

Aisha Ahmed joins host Blair Wagner and Interactive Workshops director Nathan Rager to discuss a challenge faced by all L&D teams - how to engage learners and keep them committed to learning. We've started looking at sales, now what happens when we're trying to sell internally? Along the way they also reveal their solutions to challenges such as balancing client requests with actual needs, providing direction whilst allowing learner autonomy, and getting buy-in from senior stakeholders. Subscribe for more insights from industry leaders and explore how the approach to learning can be transformed! -- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Host: Blair Wagner: https://www.linkedin.com/in/blairrosewagner/ Guests: Aisha Ahmed: https://www.linkedin.com/in/aisha-ahmed-049b2896/ Nathan Rager: https://www.linkedin.com/in/nathanrager/ 00:00 Make an aspirational programme 00:34 Welcome to Sparks 02:29 How do we get commitment from the learners? 08:11 How do we get buy in from stakeholders? 10:41 How do we help clients find what they actually need (not what they think they need)? 13:35 How do we keep engagement going? 20:28 How do we find a balance between giving autonomy and giving direction? 26:31 How to market a programme internally 28:21 What is IW doing to spark engagement with learning?

Daryl Wood joins Chris Lissaman and Nathan Rager as she shares her journey and expertise in sales enablement, offering a deep dive into what it takes to create a successful sales enablement programme. We explore what sales enablement truly means and discuss why it’s essential in today’s business landscape. From inception to delivery we follow the journey of bringing a programme to life covering the merits and challenges of integrating technology and how to get the buy in of senior stakeholders. Whether a sales leaders, an enablement professional, or anyone looking to understand and implement sales enablement within their organisation this episode has something for you. Subscribe for more insights from industry leaders and explore how the approach to sales can be transformed! --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Host: Chris Lissaman: linkedin.com/in/chrislissaman Guests: Daryl Wood: https://www.linkedin.com/in/daryljanewood/ Nathan Rager: https://www.linkedin.com/in/nathanrager/ 00:00 Make a better salesperson 03:21 Daryl's career so far 04:20 Daryl's role now 06:07 What does sales enablement mean? 07:43 What is a sales enablement programme? 14:13 Where do you start when building a programme? 17:59 What separates a good programme from a great one? 22:39 How should we balance being strategic with just getting started 27:26 Where do tech and tools fit into the building of a sales enablement program? 30:24 How do we get buy in from stakeholders 34:54 What is Interactive Workshops doing in the sales enablement space?

In this episode of Sparks, Chris Lissaman sits down with Nathan Rager and Commercial Training Manager, Nicola Frier, for a deep dive into the world of sales enablement. They discuss strategies to ensure sales enablement programs align with the needs of sales teams and, most importantly, how to secure their buy-in for success. Understand the core needs of sales teams, design sales enablement programs that drive results, build trust and get sales teams to embrace the enablement process. If you're a sales leader, enablement professional, or part of a sales team looking to improve collaboration and boost performance, this episode offers valuable insights that can transform how your team works together. Don’t forget to subscribe for more expert discussions on sales, leadership, and business growth! --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with [email protected] // Connect with us on LinkedIn Host: Chris Lissaman: linkedin.com/in/chrislissaman Guests: Nicola Frier: https://www.linkedin.com/in/nf5 Nathan Rager: https://www.linkedin.com/in/nathanrager/ 00:00 Up next 03:13 Nicola's experience with sales programmes so far 07:41 How can we make Sales Enablement work for the seller? 11:11 How do we get buy in? 16:52 Avoid these pitfalls 19:54 What motivates sellers? 29:22 How is IW sparking sellers?

This week on Spark, we are joined by our very own producers, Blair Wagner and George Dickinson, to discuss employee motivation. Get a sneak peek behind the scenes at IW and learn how we inspire our employees. Why is employee motivation not a ‘one size fits all’ approach? How do we tailor our methods to spark different individuals? Join us as we delve into these questions and more, uncovering the secrets to effective employee motivation. Don’t forget to like, comment, and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Host:Chris Lissaman, Marketing, Interactive Workshops.  linkedin.com/in/chrislissaman Guests:Blair Wagner, Producer Interactive Workshops.  linkedin.com/in/blairrosewagner George Dickinson, Producer Interactive Workshops.  linkedin.com/in/george-dickinson-7a513596 00:00 How to spark a career 01:45 What is a career? 03:18 Are the nature of careers changing? 7:13 Career timings 11:32 Pitfalls of career planning 17:39 Bold Decision making 20:30 Should you have a career plan? 21:54 How to progress internally 24:25 How is IW coaching people through careers?

Join us this week as we explore how to spark a career; answering questions like: What exactly defines a career today? Are career paths evolving with the times? Chris and Jonna delve into the importance of career timings and how to avoid common pitfalls in career planning. How crucial is bold decision-making in shaping your career? Should you have a strict career plan, or is flexibility the key to success? Discover effective strategies for progressing internally within an organisation and learn how IW is using coaching to guide people through their career journeys. Are you ready to take control of your career and navigate the changing landscape? Tune in now. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Chris: https://www.linkedin.com/in/chrislissaman/ Jonna: https://www.linkedin.com/in/jonnasercombe/ 00:00 How to spark a career 01:45 What is a career? 03:18 Are the nature of careers changing? 07:13 Career timings 11:32 Pitfalls of career planning 17:39 Bold decision making 20:30 Should you have a career plan? 21:54 How to progress internally 24:25 How is IW coaching people through careers?

Join Chris and Jonna on this week’s episode of Sparks as they explore the world of paradoxes. Learn about different types of paradoxes, their impact on our choices and consequences, and how we navigate them in work and life. Tune in to discover the cognitive science behind paradoxes and actionable approaches to handle them effectively. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with us? [email protected] // Connect with us on LinkedIn Chris: https://www.linkedin.com/in/chrislissaman/ Jonna: https://www.linkedin.com/in/jonnasercombe/ 00:00 Paradoxes05:22 The tention of Paradoxes08:43 Types of Paradox13:51 Choices and Consequences18:16 Can we all do better?19:42 Paradoxes we have to cross in work and life22:52 Exploring the cognitive science behind paradoxes25:50 What can we do to help us approach paradoxes31:10 The most valuable paradoxes to have an approach for

Join hosts Chris and Jonna for a special Sparks episode as they explore the intricacies of happiness with the brilliant Alysha Adams from Age UK. Gain insights into the subtle indicators of happiness and its impact on professional success. Challenge the notion of constant happiness and discover how organisations like Age UK integrate happiness into their culture. Whether you're seeking personal fulfilment or professional growth, this episode offers value to unlock lasting happiness. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with [email protected] // Connect with us on LinkedIn Chris: https://www.linkedin.com/in/chrislissaman/ Jonna: https://www.linkedin.com/in/jonnasercombe/ Special guest - Alysha Adams, Head of Organisation, Culture & People Development at Age UK : linkedin.com/in/alyshaadams 00:00 Should we be dissatisfied? 01:02 Welcome to Sparks 01:46 Introduction to Alysha from Age UK 10:11 The ‘tells’ of happiness 14:19 Is celebration essential? 16:30 Strategies and tactics of happiness 18:02 Can happiness help us professionally 25:26 It’s okay to not be happy all of the time 30:42 The correlation between unhappiness and critical thinking 36:46 How does Age UK fit happiness into work? 39:58 How does Interactive Workshops support mental health? 42:39 Tips on cultivating happiness 46:40 How are Interactive Workshops making clients happy?

Join us this week on Sparks and we take a closer look at Improvement. Starting by exploring the cyclical nature of progress and setbacks, tune in for a discussion on the timeline of improvement and the importance of sparking a reaction to change ongoing management practices that hinder growth. Emphasising the value of learning before making mistakes, discover the significance of drawing inspiration from others and avoiding the repetition of errors. Feel empowered to ask proactive questions like “How can I improve?” Throughout the episode, we underscore the critical role of organisations in fuelling sustained improvement and the necessity of building the right team to foster growth. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best www.interactiveworkshops.com // Want to spark something with [email protected] // Connect with us on LinkedIn Chris: https://www.linkedin.com/in/chrislissaman/Jonna: https://www.linkedin.com/in/jonnasercombe/ 00:00 Welcome to Sparking Improvement01:45 The Cycle of Better and Worse03:25 Timeline of Improvement05:00 Improvement Around the World07:00 Modern Improvement in a Fast Changing World08:10 Making Things Better09:25 There is No Better Version12:30 People Improve People14:30 Train Both Leaders & Teams16:15 Improve Behind Closed Doors18:00 Spark a Reaction to Change20:25 Stop the Ongoing Management22:20 Learning Before Mistakes24:10 Learn from Brilliant People 27:00 Don’t Compound Your Mistakes 28:20 Sustaining Improvement 29:00 Transform Performance in 2 Weeks 30:00 How to Help High Performers 33:00 Build The Right Team 37:55 Career Phases in Improvement 40:30 Challenges Bring Improvement 42:07 Demand More 44:50 Ask “How can I Improve?” 46:15 Don’t Improve People, Improve Performance 48:35 The Desire to Be Better 50:15 How We Are Sparking Improvement

Welcome back to the Sparks Podcast where we dive into the nitty-gritty of personal leadership. In this episode, Chris is joined by Emily Link, Director at Interactive Workshops, as they dissect the very essence of what it means to lead oneself effectively.Delve into the fundamental core model that sets the stage for personal leadership, unpacking the genuine curiosity behind self-improvement and growth. A candid discussion on the futile nature of worrying about the uncontrollable leads us to redirect our energy towards what truly matters.The duo examine the balance between performance and continuous improvement, acknowledging the drive that propels personal leadership forward. As always don’t forget to like, share and subscribe to be part of the Spark network. // Hosts:Chris Lissaman, Marketing Manager, Interactive Workshops - linkedin.com/in/chrislissamanEmily Link, Director, Interactive Workshops - linkedin.com/in/emily-link-b576a246 // 00:00 Sparking Personal Leadership with Emily Link02:02 The Core of Personal Leadership04:30 Put your Attention to what you can Control07:15 Delegating Performance and Training09:40 What is your Free Kick?11:00 Own your Environment13:05 Find the Fundamentals14:42 Choose the Positive Impact16:54 Simplistic Skills Build Resilience20:25 Rest & Recovery in Business22:05 Use your Holiday!23:17 How we Help

Chris is joined by Nathan Rager, Director of Sales at Interactive Workshops, as they dive into the core principles of sales questions, uncovering hidden complexities and discussing strategies for success in an ever-changing landscape. Tune in to find out how a British Army planning methodology can become a powerful tool for navigating shifting scenarios and driving effective sales strategies. Learn valuable techniques for using different types of questions throughout sales conversation to maximise the value of your meetings. As always, share and subscribe to be part of the Sparks network. #SparkPodcast #salestips #salesenablement -- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris Lissaman: linkedin.com/in/chrislissaman Nathan Rager: linkedin.com/in/nathanrager 00:00 Coming up 01:42 Foundations of sales 02:27 Sales and questioning 04:02 Underneath the surface 05:25 Driven to understand 07:04 Ever changing sales 08:32 The Seven Questions 09:27 Has the situation changed? 11:44 Can we measure change? 12:27 The core types of sales questions 13:24 Open and closed questions 14:02 Probing questions 16:23 Leading questions 17:52 Hypothetical questions 19:37 Conditional questions 20:17 Should you stick to your questions? 23:27 Bad questions or just bad timing? 27:17 Unlocking information 28:43 The Key Question… 30:06 How we help

This week on Sparks Chris and Jonna journey into efficient business travel. From effective business travel strategies and conquering jet lag to mastering sleep discipline. Delve into the intricacies of rest as a thoughtful process, upgrade tactics, and handling disruptions. Explore insights on understanding your body clock, navigating airport hotels and simplifying life on the go. Uncover the secrets to stress-free journeys in this enlightening episode. As always like, share and subscribe to be part of the Sparks network. #SparkPodcast #BusinessTravel #TravelTips -- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 Business Travel 01:48 (1) How to Beat Jet Lag 09:13 (2) How to Pick a Good Hotel 14:30 (3) How to Get an Upgrade 24:54 (4) Hand Luggage Only 28:38 (5) Travelling with Colleagues 31:57 (6) How to Communicate Without Speaking the Language 34:55 Our Yes Mentality

Join this week as Jonna and Chris, delve into the intricate world of decision-making. Starting with the fundamental notion of deciding to make decisions, the duo explore subconscious decision-making, heuristic decisions, and the relationship between risky decisions and successful businesses. Tackle the importance of sensible decisions over risky ones, challenging the idea that business and logic don't mix. Tune in to explore how individuals and businesses can optimise their decision-making strategies. As always like, share and subscribe to be part of the Sparks network. -- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 Decide to make decisions 01:30 Subconscious decision making 02:50 Making everyday decisions 06:05 Heuristic human decisions 07:45 Do risky decisions make successful business’? 10:25 Sensible decisions not risky ones 12:30 Decisions are harder than ever 14:30 “Business is not about doing nothing” 15:00 Value vs. logic based decisions 18:03 Business and logic don’t mix 19:22 Go with your gut 20:20 Finding excitement in boring decisions 23:00 “A business is just a set of competencies” 25:00 “Going with your gut is hard to get paid for” 26:34 What is an expert? 28:00 Wisdom of crowds 30:16 Power in odd numbers 31:39 Hurdles in making decisions 33:52 Complex decisions 35:10 What means the most?

Join Chris and Jonna on this week’s episode of Sparks as we explore why drive is better than motivation. From collective drive fostering team success to the nuances of different individuals' motivations, we leave no stone unturned. Discover actionable tips on how to sustain long-term motivation, understand the responsibility of a positive attitude, and discern the difference between bringing your authentic or best self to every situation. Find out how Interactive Workshops is unlocking drive in clients and as always don’t forget to like, share and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshopshttps://interactiveworkshops.com/podcast/// See what we do best⁠www.interactiveworkshops.com⁠// Want to spark something with us?⁠[email protected]⁠// Connect with us on LinkedInChris: ⁠https://www.linkedin.com/in/chrislissaman/⁠Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 Creating Drive02:20 “To be alive is to have something in you that drives you”05:10 Motivation vs. Drive: Which is more sustainable?07:00 Moral obligation to keep going10:30 Balancing drive in every area of your life11:55 Collective drive creates team success13:50 Different people, different drive16:25 Can we remove the blockers that cancel out drive18:50 What keeps you motivated long term?20:35 Show up conscious of your drive23:15 Social drive can carry you farther24:30 Underlying drive27:37 What hinders your drive?29:00 “If you keep having to muster up drive, something is wrong”30:00 Responsibility to show up with a good attitude31:00 “Bring your authentic self or bring your best self?”31:48 Communicate with empathy skills34:43 Helping unlock drive in clients

Join Jonna and Chris on this week’s episode of Sparks to discuss the nuances between efficiency and effectiveness. Uncover the paradox of "slow down to speed up" and learn strategies for how to foster workplace efficiency. Tune in to explore the delicate balance between efficiency and excellence, perfectionism vs. pragmatism and navigate the importance of agility. From setting constraints to prioritising tasks and embracing efficiency in life, join to learn secret hacks for work efficiency. Don’t forget to like, share, and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best⁠ www.interactiveworkshops.com ⁠// Want to spark something with us?⁠ [email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 The difference between efficiency and effectiveness 02:03 “Be efficient with things. Be effective with people” 04:10 Total efficiency as our main enemy 06:30 “Slow down to speed up” 08:40 Being efficient at work 12:20 Focus on outputs 14:13 Can we be efficient and always hit excellence? 16:29 Perfectionism vs Pragmatism 19:18 Speed-quality trade-off 20:30 The importance of Agility 21:30 Unlocking the efficiency of teams to generate content 23:15 Set the constraints 24:19 Prioritisation and sequencing of tasks 25:10 Can we be efficient in life? 28:00 Dealing with difficult conversations 31:30 Embracing efficiency and incremental gains 36:50 Secret hacks for work efficiency 37:30 Helping clients go faster

Chris and Jonna are joined this week by Interactive Workshops producer, Rachel Cise to ignite your "joie de vivre” otherwise known as the ‘Joy of Life’. Starting with the essence of sparking joy, the trio unfold practical steps like cultivating a positive mindset, radiating positivity, and diving into the meaning of life. Tune in to explore the art of living in the moment, nurturing a belief in something greater, and adopting a lucky mindset. With insights on teamwork and practical tips, discover how to infuse "joie de vivre" into your life and share it with others. As always please like, comment, and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ Rachel Cise: https://www.linkedin.com/in/rachel-cise-3aaa87142/ 00:00 How to spark "joie de vivre" 03:49 Get into a positive frame of mind 04:50 Be a radiator, not a drain 05:50 What is “joie de vivre”? 08:16 The meaning of life 10:35 Choose to live in every moment 14:32 Belief in something bigger than yourself 18:19 Do you have a lucky mindset? 22:05 The importance of community 29:15 Blending into the background 29:52 “Work as play” philosophy 32:15 Many hands make light work 36:10 How do you create “joie de vivre”? 40:11 Sparking “joie de vivre” in clients

This week on Sparks, Chris and Jonna are joined by Mary Fletcher-Louis who works as a Strategic Advisor, Mentor and Coach. In this episode, the trio discuss the significance of validation while navigating how to express gratitude authentically. From exploring the symbiotic relationship between celebrating teamwork and leadership to gaining practical insights on helping clients celebrate victories, this episode has everything you need to know about celebrating to the best of your ability. Tune in and elevate your work environment with the power of genuine, uplifting celebration. As always don’t forget to like, comment, and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 How to spark celebration 04:58 Intentionality 06:23 Building a culture of celebration 09:25 Celebrating uniqueness and individuality 14:15 Should we celebrate work successes? 17:11 Importance of validation 17:51 Is there a limit to celebration? 21:12 Is celebrating rational or emotional? 22:43 Choosing gratitude and authenticity 26:40 Importance of celebrating and encouraging upwards 29:41 How to help clients celebrate their successes 30:10 Learning to give and receive feedback 32:18 Celebrating teamwork and leadership

Ready for a journey into the heart of business success? In the latest episode of the Interactive Workshops podcast Chris and Jonna are joined by Terri Loska the CEO of Dartmouth Partners. Tune in as we unravel the keys to thriving in the dynamic world of leadership. Have process goals prevented individual flare from shining through? From igniting synergy through emotional intelligence to perfecting the art of work-life balance, each chapter is a deep dive into essential skills for navigating the modern business landscape. Explore the importance of responsibility and accountability and gain valuable perspectives on managing change, persevering with a positive mindset, and unlocking growth. This episode also unveils the success story of Dartmouth Partners, offering insights into their journey. As always be sure to like, comment, and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 EQ and sparking synergy 02:45 Responsibility and accountability 07:55 How do you synergise a big company? 10:25 How to rekindle an entrepreneurial spirit 12:50 Work-life synergy 20:10 Lead by example 21:15 Work ethic and drive 25:00 Empathy and EQ skills 26:05 Managing guilt 31:50 Clear thinking and confidence 34:10 Importance of EQ skills in business 37:05 Culture of radical candour 42:30 Don’t confuse change with progress 47:43 Perseverance and perspective 49:33 Growth at Dartmouth Partners 51:00 Candour and synergy at Interactive Workshops

In this episode, Chris and Jonna are joined by Stephen Ogden, better known as Thogdad. Sidekick to his son Theo with over 1.29 million subscribers on their YouTube channel the trio delves into the highlights of Stephens’s career as well as talking all things content creation.From pivotal career changes to the power of partnership, discover the importance of flexibility in work and life—can true success thrive without adaptability?Tune in as we navigate the question: In a world of trends how do we really stay our authentic selves? Gain insights into diverse learning styles and as always like, share and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshopshttps://interactiveworkshops.com/podcast/// See what we do best⁠www.interactiveworkshops.com⁠// Want to spark something with us?⁠[email protected]⁠// Connect with us on LinkedInChris: ⁠https://www.linkedin.com/in/chrislissaman/⁠Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 Sparking fandom 02:40 Highlights of Steven’s career 04:45 A career change 10:53 The power of partnership 11:35 The importance of flexibility in work and life 14:25 How to spark fans and/or content 15:50 Authenticity is everything 24:39 Is there a difference between fandom and obsession? 27:56 Obsession with craft as a content creator 30:25 Honing craft through repetition and research 32:40 What makes good video content? 37:20 People learn in different ways 40:17 Japanese concept of Ikigai 41:00 How do you align business and passion? 46:25 Hard work and dedication are key 48:20 How to build successful YouTube content 53:30 ‘No regrets’ strategy 56:58 How Interactive Workshops inspires client content

In this episode of Sparks, we unravel the secrets to maintaining consistent energy in work and life. Chris and Jonna are joined by Partnerships Manager, Cassie Chan as they delve into her career experience in global companies such as Deloitte and Google. Learn actionable tips on sparking energy when you need it most and explore the profound impact of self-awareness, understanding strengths and weaknesses, and maintaining high-energy performance through balance and preparation. Do you struggle with the feeling of burnout? Join the trio as they navigate the spectrum of burnout, discovering how to recharge and master the art of boosting your energy. Stay tuned to see how Interactive Workshops creates an energising impact for clients and don’t forget to like, share and subscribe to be part of the Sparks network. --- // Brought to you by Interactive Workshops https://interactiveworkshops.com/podcast/ // See what we do best ⁠www.interactiveworkshops.com⁠ // Want to spark something with us? ⁠[email protected]⁠ // Connect with us on LinkedIn Chris: ⁠https://www.linkedin.com/in/chrislissaman/⁠ Jonna: ⁠https://www.linkedin.com/in/jonnasercombe/ 00:00 How to consistently maintain energy 03:00 Introduction to Cassie and her career 06:30 How to spark energy 08:35 Optimism and focusing on what you enjoy 11:17 The importance of being aware of your strengths and weaknesses 15:18 Balancing energy, preparing for performance and bringing your best self 20:14 Self-awareness and choosing where you put your energy 21:07 Energy boosters. Is being high energy a choice or nature? 23:22 Recharge and protect your energy 24:28 The spectrum of burnout 25:35 Are you taking charge of your own life and guarding your energy? 27:48 Energy is about being kind to yourself 29:42 Energy-draining moments 33:14 Can you fake energy? 35:03 Maintaining a consistent energy level 38:00 How is IW energising clients? 40:09 Energy management is part of the process