RevOpsAF The Podcast

What if your next RevOps hire isn't human? Zach West of PatchOps is building AI agents that function like senior consultants, and the playbook applies to any in-house RevOps team.   In this episode, Zach breaks down why domain expertise is still the differentiator in an AI-powered world, how to build a knowledge base that turns a generic LLM into a senior operator, and where resource-strapped RevOps teams should start today. Plus: the real difference between leveraging AI and relying on it, and why it matters more than the tools themselves.   🎙️ Speakers: - Zach West, Founder at PatchOps — https://www.linkedin.com/in/zach-west-06ab6222/ [email protected] - Camela Thompson, Co-Host at RevOps Co-op — https://www.linkedin.com/in/camela-thompson/   🔗 Resources: - PatchOps: https://patchops.io - Why Most Revenue Stacks Aren't Ready for AI: https://revopscoop.com/post/revenue-stack-ai-readiness - Episode 75: How To Go From AI Experiments to Revenue Machines: https://revopscoop.com/podcast/ai-experiments-revenue-machines - Episode 83: Why You Should Stop "Doing AI" and Start Solving Problems: https://revopscoop.com/podcast/ai-problem-solving-not-doing   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options   📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GTM #B2B #ArtificialIntelligence #RevOpsAF

What separates a senior RevOps leader from a technically skilled order-taker? It's not the dashboards. It's not the systems. It's the ability to say no strategically, run change management at scale, and resist becoming a high-functioning service desk.   In this episode of RevOpsAF, James Jackson — VP of RevOps at Snowflake, DocuSign, and Canva — shares two vivid stories: a full comp plan overhaul across a 2,700-person sales org, and the "curse of yes" doom loop that quietly breaks ops teams everywhere. The technical work is the easy part. The hard part is everything else.   Key topics covered: → Why total consumption comp plans hide top performers — and how incremental consumption fixes it → The three stakeholders (ELT, GTM, Finance) that every comp design must serve simultaneously → How to run a listening tour and use it to defuse a politically charged comp rollout → What "flexibility where it matters, policy where you need scale" actually looks like in practice → Why holdovers are largely theater — and how to limit them without triggering a mutiny → The "doom loop" that turns ops into a reactive service desk and how to break it → Above-the-line prioritization: how to stay focused when everything feels urgent   🎙️ Speakers: - James Jackson, VP of RevOps (Snowflake, DocuSign, Canva) — https://www.linkedin.com/in/jamesrjacksoniii/ - Matthew Volm, CEO + Founder, RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - RevOps Co-op community: https://www.revopscoop.com/membership/membership-options - Related episode — Comp Plan Lessons Learned: https://revopscoop.com/podcast/compensation-plan-lessons-revops - Related episode — Change Management: From Pushback to Buy-In: https://revopscoop.com/podcast/change-management-revops-enablement - More podcast episodes: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #CompensationPlanning #ChangeManagement #B2B #GTM #SalesOperations #RevenueLeadership

What if RevOps stopped thinking of itself as a support function and started operating like a platform product team? That's the core argument Amani Phipps, Senior Revenue Architect at Bonusly, makes in this episode. And he backs it up with real AI systems his team has built: a Gong-to-HubSpot integration that auto-updates deal properties, a deal desk bot that cut tickets by 60%, and a multi-agent analytics system called Signal Forge that's poised to automate most of his team's reporting entirely.   In this conversation, Amani walks through the evolution of RevOps at Bonusly, from no RevOps function at all to an AI-first, product-minded revenue architecture team. He and Matt dig into how to start an AI journey from zero, why data hygiene is the unsexy prerequisite for everything, and what it actually means to keep a human in the loop without bottlenecking the whole system. If you're thinking about how to evolve your RevOps team for an AI-driven world, this episode is the playbook.   🎙️ Speakers: - Amani Phipps, Senior Revenue Architect at Bonusly — https://www.linkedin.com/in/amani-phipps-115302117/ - Matthew Volm, CEO + Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options - Episode 75: How To Go From AI Experiments to Revenue Machines: https://revopscoop.com/podcast/ai-experiments-revenue-machines - Episode 83: Why You Should Stop "Doing AI" and Start Solving Problems: https://revopscoop.com/podcast/ai-problem-solving-not-doing   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #B2B #AI #GTM #ProductManagement #RevenueArchitecture

Everyone's calling their product an "AI agent." Most of them are wrong — and the difference matters a lot for how you build your RevOps tech stack.   In this episode, Emir Atli (Co-founder & CRO of HockeyStack) joins Matt Volm to define what a true revenue agent actually is, why the data foundation most teams have won't support real AI deployment, and what this all means for the future of RevOps as a function.   Emir walks through the five eras of go-to-market software — from static dashboards to autonomous workers — and explains exactly where most "AI" tools actually fall on that spectrum. He also shares what separates the best RevOps teams from the rest after working with 300+ enterprise customers, and why he believes AI will create more demand for great go-to-market talent, not less.   🎙️ Speakers: - Emir Atli, Co-founder & CRO at HockeyStack — https://www.linkedin.com/in/emircatli/ - Matthew Volm, CEO & Co-founder at RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - HockeyStack: https://www.hockeystack.com - More podcast episodes: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options   🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GoToMarket #GTM #RevenueAgents #B2B

Most teams think their campaign data is good enough — until AI starts making stuff up. Drew Smith of Attributa breaks down exactly what campaign data needs to capture, why your data dictionary is now your #1 AI prerequisite, and which system decisions are quietly killing your attribution. If you're in marketing ops, RevOps, or anywhere near campaign measurement, this one's essential viewing. Drew covers the three non-negotiable categories of campaign data (time series, categorization, method of engagement), why Salesforce parent campaigns are a trap, how HubSpot's architecture makes time-series attribution harder than it should be, and what "garbage in, garbage out" really means when AI is doing the reasoning.   🎙️ Speakers: Drew Smith, Founder & CEO at Attributa — https://www.linkedin.com/in/drewsmitty/ Camela Thompson, Co-Host, RevOps Co-op — https://www.linkedin.com/in/camela-thompson/   Sponsored by HG Insights — real technographics, real spend intelligence, and real market signals so your territory design, segmentation, and ICP aren't based on guesswork.   🔗 Resources: Attributa: https://attributa.io HG Insights (episode sponsor): https://www.hginsights.com Related: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #MarketingOps #MarketingOperations #CampaignData #Attribution #AI #DataStrategy #B2B #SalesOps

Is RevOps "adapt or die" in the age of AI — or is that the wrong question entirely? Taimoor Tariq, Founder of GTM Base, shares what 12 years in RevOps has taught him about staying relevant when everything is changing fast.   Spoiler: it's not about chasing the hottest tools.   In this episode, Taimoor breaks down why Claude Code has become his team's operating system, how to safely experiment with AI without wrecking your production CRM, and why the real RevOps differentiator has shifted to the parts AI can't do for you. He also walks through a real client use case where an afternoon of agentic AI work replaced what would have been a month-long engineering project — and why the "what cool AI tools should I use?" question is fundamentally the wrong one to ask.   🎙️ Speakers: Taimoor Tariq, Founder at GTM Base — https://www.linkedin.com/in/taimoortariqx/ - Camela Thompson, Head of Marketing at RevOps Co-op — https://www.linkedin.com/in/camela-thompson/   🔗 Resources:  GTM Base: https://gtmbase.com  RevOps Co-op community: https://www.revopscoop.com/membership/membership-options Related episode — AI Won't Magically Fix Your Sales Team: https://revopscoop.com/podcast/ai-wont-fix-sales-team Related episode — How to Go From AI Experiments to Revenue Machines: https://revopscoop.com/podcast/ai-experiments-revenue-machines Related reading — This Is What Your AI-Ready Revenue System Should Look Like: https://revopscoop.com/post/what-ai-rev-systems-do   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GTM #GoToMarket #RevenueOps #B2B

Ever been told a CRM fix will "only take five minutes"? Yeah. We need to talk. 🔥   In Episode 85 of the RevOpsAF Podcast, co-host Camela Thompson (Head of Marketing at RevOps Co-op) is joined by her husband and fellow RevOps veteran Lance Thompson (Technical Sales Operations at SeekOut) for an unfiltered rant session covering the most ridiculous (but painfully relatable) situations every RevOps professional has lived through.   From reps hijacking renewal opportunities to enrichment tools routing leads to the wrong company, from the eternal "just explain what RevOps is" loop to the classic "this should only take five minutes" picklist update that breaks three integrations — this episode is equal parts cathartic and insightful.   🎙️ IN THIS EPISODE: - Why users always find the one clickable thing you didn't know was clickable - The enrichment tool logic war (and how to actually handle it) - Why explaining RevOps to executives feels like Groundhog Day - The "this should take 5 minutes" myth — and what it really costs - Overcomplicating reports vs. giving executives what they actually want - Why sales complaints are almost always valid (even when they're not about the real problem) - The scope creep trap for solo RevOps practitioners - How to set expectations when walking into a broken GTM org - Why RevOps is still better than sales (Lance's take)   🔗 CONNECT WITH THE SPEAKERS: 📌 Camela Thompson on LinkedIn: https://www.linkedin.com/in/camela-thompson/ 📌 Lance Thompson on LinkedIn: https://www.linkedin.com/in/lance-thompson-a93124/ 📌 SeekOut: https://seekout.com    🌐 JOIN THE REVOPS CO-OP COMMUNITY: 🔹 Website: https://www.revopscoop.com 🔹 Join the Community: https://www.revopscoop.com/membership/membership-options 🔹 Blog: https://www.revopscoop.com/learn/blog 🔹 LinkedIn: https://www.linkedin.com/company/revopscoop 🔹 Instagram: https://www.instagram.com/hey.revops/   #RevOps #RevenueOperations #RevOpsAF #SalesOps #MarketingOps #CRM #Salesforce #GTM #GoToMarket #B2BSales #DataQuality #ProcessManagement #RevOpsPodcast #TechStack #SalesEnablement

Your AI strategy is only as good as the data underneath it. If your CRM can't tell Vodafone Spain from Vodafone Italy, no amount of orchestration will save you.   In this episode, Anders Krohn (CEO & Co-Founder of Kernel) joins Matthew Volm to break down the three-layer data enrichment stack, why most CRM hygiene initiatives treat symptoms instead of root causes, and what it actually takes to build an AI-ready data foundation in 2026.   Key topics covered: - The origin story of Kernel — and why building an AI SDR forced a reckoning with entity data - The three-layer data stack: entity data, enrichment, and orchestration — and why the bottom layer is the one that matters most - The difference between an account (a CRM record) and an entity (a real-world corporate identity) - Why go-to-market strategy should drive data strategy — not the other way around - How AI enables human-level entity matching and multi-source firmographic reasoning - What the "run phase" architecture looks like: data warehouse + entity resolution + bespoke orchestration - How bad entity data creates $60M+ in lost revenue capacity for mid-to-large sales organizations - Why CRM hygiene is a symptom, and entity identity is the disease - What RevOps teams should do right now to start closing the gap between their CRM and their GTM reality   🎙️ Speakers: - Anders Krohn, CEO & Co-Founder at Kernel — https://www.linkedin.com/in/anderskrohn/ - Matthew Volm, CEO & Founder at RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - Kernel: https://kernel.ai/ - RevOps Co-op Podcast Library: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #DataEnrichment #CRMData #AIinSales #GTM #B2B #RevenueOperations

Ever feel like you're drowning in AI hype while your actual problems remain unsolved? You're not alone. In this episode of RevOpsAF, host Matthew Volm sits down with Em Wingrove, Chief Marketing Officer at Aptitude 8, to cut through the noise and deliver practical AI strategies that actually work.   Em shares why 95% of AI initiatives fail (spoiler: it's not the technology), how to start small with independent use cases, and the specific AI plays that are transforming go-to-market teams right now. From attribution engines to content assistants, discover the frameworks that turn AI from overwhelming buzzword into revenue-driving reality.   🎯 Key Topics Covered: • Why AI overwhelm leads to disengagement (and how to fix it) • The difference between top-down vs. bottom-up AI adoption • Ready-to-implement AI plays for marketing-to-sales handoffs • How to build AI solutions without being an AI expert • The importance of data readiness before AI implementation • Real examples of AI automation in HubSpot   💡 Featured Speakers: • Matthew Volm - Co-host, RevOpsAF Podcast (https://www.linkedin.com/in/matthewvolm/) • Em Wingrove - Chief Marketing Officer, Aptitude 8 (https://www.linkedin.com/in/emilywingrove/)   🔗 Learn More: Aptitude 8: https://aptitude8.com/ RevOps Co-op Community: https://www.revopscoop.com/   #RevOps #AI #ArtificialIntelligence #RevenueOperations #SalesOps #MarketingOps #HubSpot #GTM #B2B #SalesAutomation #MarketingAutomation #RevOpsCoop

Is your RevOps role about to evolve—or get replaced? In this game-changing episode, fractional CMO and Cannonball GTM co-founder Doug Bell reveals why the traditional RevOps function is being disrupted by a new breed of professional: the Revenue Engineer.   What You'll Discover: • Why go-to-market engineering is flanking traditional RevOps stacks • How AI tools like Claude Code are democratizing technical skills • The three-stage maturity model every RevOps pro needs to understand • Why pain-based segmentation beats traditional ICP targeting • How Revenue Engineers are commanding $200K+ salaries • Real examples of existential data points that drive pipeline   Featured Guest: Doug Bell - Fractional CMO, Former Partner at Chief Outsiders, Co-founder of Cannonball GTM LinkedIn: https://www.linkedin.com/in/dougbell1/ Cannonball GTM: https://www.cannonballgtm.com   Host: Camela Thompson - RevOps Expert LinkedIn: https://www.linkedin.com/in/camela-thompson/   Resources Mentioned: • Cannonball GTM Substack: https://cannonballgtm.substack.com/ • Clay University: https://university.clay.com/ • Kellen Casebeer: https://www.linkedin.com/in/kellen-casebeer/ • Eric Nowoslawski: https://www.linkedin.com/in/outboundphd/   Related RevOps Co-op Content: • RevOps Career Growth Hub: https://www.revopscoop.com/resources/revops-career-growth-hub • AI in RevOps Blog Series: https://www.revopscoop.com/learn/blog • RevOps Community: https://www.revopscoop.com/membership/membership-options   #revops #revenueoperations #GoToMarketEngineering #RevenueEngineer #aiinsales #salesoperations #marketingoperations #customersuccess #revopscoop #revopsaf #salesenablement #datadriven #PainBasedSegmentation #claudecode #gtmstrategy #revenuegrowth

Discover how MongoDB is revolutionizing go-to-market operations by using AI to eliminate the "bureaucracy gap" and empower sales teams to focus on what matters most: building relationships with customers.   In this episode of RevOpsAF, co-host Matthew Volm sits down with Amanda Lin, Senior Manager of Go-to-Market AI Operations at MongoDB, to explore how one of the world's leading database companies is leveraging artificial intelligence to transform their revenue operations.   🔥 Key Topics Covered: • What the "bureaucracy gap" is and why it's killing productivity • How MongoDB built a sales intelligence platform as a cognitive offload engine • Real-world AI use cases: meeting preparation, account research, and proof point discovery • The data foundation challenges every company faces when implementing AI • Why 80% solutions beat 0% solutions every time • Future predictions for RevOps and AI in 2026 • The evolution from commit models to consumption to AI-powered revenue models   🔗 Connect with Our Guests: Amanda Lin: https://www.linkedin.com/in/amanda-lin-14402775/ Matthew Volm: https://www.linkedin.com/in/matthewvolm/ MongoDB: https://www.mongodb.com/   📚 Related Resources: • RevOps Co-op Blog: https://www.revopscoop.com/learn/blog • Join Our Community: https://www.revopscoop.com/membership/membership-options    #RevOps #AI #ArtificialIntelligence #MongoDB #SalesOperations #GoToMarket #RevOpsAF #RevenueOperations #SalesIntelligence #DataStrategy #SalesAutomation #RevOpsCoop    📧 Stay Connected: Website: https://www.revopscoop.com LinkedIn: https://www.linkedin.com/company/revopscoop

Ever feel like your RevOps role is a catch-all for everything nobody else wants to do? You're not alone. In this eye-opening episode, Mahak Vedi, CEO of Revology Consulting, breaks down the evolution (and confusion) around RevOps titles and what it means for your career.   What You'll Learn: • Why RevOps became a "catch-all" function and how that's hurting the profession • The rise of Go-to-Market Engineering and how it differs from traditional RevOps • Real strategies for job hunting in today's confusing title landscape • How to position yourself strategically whether you're technical or strategic • What executives need to understand about operations roles (spoiler: it's a thankless job when done right)   Key Insights: • RevOps was meant to be analytical and strategic, but many companies just renamed their admins • Go-to-Market Engineers focus on tooling and AI implementation while RevOps handles strategy • The job market shows 7,000 RevOps roles globally vs. 1,200-1,400 Go-to-Market Engineering roles • Networking and community involvement are crucial for landing your next role   Featured Speakers: • Mahak Vedi - https://www.linkedin.com/in/mahakvedi/ - CEO, Revology Consulting • Camela Thompson - https://www.linkedin.com/in/camela-thompson/ - Head of Marketing at RevOps Co-op   Company Spotlight: Revology Consulting - https://www.revologyconsulting.com/ - helps B2B companies untangle their tech stacks, clean their data, and scale without firefighting.   Connect with RevOps Co-op: 🌐 Website: https://www.revopscoop.com 💬 Join our Community: https://www.revopscoop.com/membership/membership-options 📧 Newsletter: https://www.revopscoop.com/membership/join-the-club 🎓 Courses: https://www.revopscoop.com/learn/courses-education   #revops #revenueoperations #GoToMarketEngineering #salesops #marketingops #CustomerSuccessOps #revopscoop #revopsaf #careeradvice #jobsearch #revopscommunity #b2bsales #salesstrategy #revopstools #crm #salesenablement    About RevOps Co-op: We're a community of 19,000+ RevOps professionals sharing knowledge, best practices, and career support. Our mission is to elevate the RevOps profession through education, networking, and advocacy.

🚀 Ready to transform your sales kickoff from a Vegas party into a revenue-driving foundation? Join us as Roderick Jefferson, enablement expert and author, breaks down why most SKOs fail and how RevOps can be the secret weapon for year-long success.   🎯 What You'll Learn: • Why sales kickoff is the FLOOR, not the ceiling of your annual strategy • How to get RevOps involved from day one (not as an afterthought) • The power of focusing on WHY instead of what, when, and how • Why "sales enablement" is dead and go-to-market enablement is the future • How to create ongoing reinforcement that actually sticks • The importance of mid-year summits for course correction   💡 Key Insights: • RevOps should be part of pre-planning, not just execution • Success metrics need to be agreed upon upfront by ALL teams • Culture for the entire year starts at your kickoff event • Stop being the "piñata" of your organization • AI is great for content, but humans provide the context   🔗 Connect with Our Guests: Roderick Jefferson: https://www.linkedin.com/in/roderickjefferson/ Camela Thompson: https://www.linkedin.com/in/camela-thompson/   📚 Roderick's New Book: "Stroke of Success" - A powerful story about work-life balance and what happens when you let work overtake who you are. → https://www.roderickjefferson.com/stroke-of-success   🎙️ More RevOpsAF Content:  Join our community: https://www.revopscoop.com/membership/membership-options • Read our blog: https://www.revopscoop.com/learn/blog • Check out our courses: https://www.revopscoop.com/learn/courses-education   #RevOps #SalesKickoff #RevenueOperations #SalesEnablement #GoToMarket #RevOpsAF #SalesOps #MarketingOps #CustomerSuccess #RevenueCycle #SalesTraining #RevOpsStrategy

Think AI is the silver bullet for your sales challenges? Think again. In this eye-opening episode of RevOpsAF, host Camela Thompson sits down with Jiaxi Zhu, RevOps Analytics expert at Google, to uncover the truth about AI in sales - and why most companies are stuck in pilot purgatory.   What You'll Learn: • Why 40-50% of companies are experimenting with AI but most never scale beyond pilots • The two critical buckets where AI deployment actually works in sales • How to calculate real ROI (hint: it's not about adoption metrics) • The biggest mistake teams make when rolling out AI tools • Why timing your AI rollout wrong can kill adoption before it starts • How to redefine sales roles when AI takes over repetitive tasks   Featured Guest: Jiaxi Zhu - RevOps Analytics Expert at Google LinkedIn: https://www.linkedin.com/in/jiaxi-zhu/   Host: Camela Thompson - Co-host of RevOpsAF LinkedIn: https://www.linkedin.com/in/camela-thompson/   Resources Mentioned: • RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options • RevOpsAF Conference: https://revopsaf.revopscoop.com/ • RevOps Blog: https://www.revopscoop.com/learn/blog   🔔 Subscribe for more RevOps insights that actually work 📢 Share with your RevOps team - they'll thank you later   #RevOps #AI #SalesOperations #RevenueOperations #SalesAI #RevOpsCoop #RevOpsAF #SalesStrategy #AIinSales #RevOpsAnalytics #SalesProductivity #ChangeManagement 

Feeling stuck in the job market? RevOps career coach Arriel Balogun from Infinitely Elevated shares game-changing strategies to run your job search like the revenue professional you are. In this episode, discover how to leverage your RevOps superpowers to land your dream role faster.   What You'll Learn: • How to overcome the three biggest job search struggles RevOps professionals face • Why treating your job search like a RevOps dashboard changes everything • The power of tracking applications, interview feedback, and market signals • How to articulate your business impact beyond just listing tools • Interview preparation strategies that actually work • Why soft skills are becoming more critical than technical certifications • How to build a "brag box" to showcase your accomplishments • Strategic approaches to resume tailoring and LinkedIn optimization   Key Takeaways: ✅ Track your job search like a RevOps dashboard - measure what matters ✅ Focus on business problems solved, not just tools used ✅ Practice difficult interview questions before they matter ✅ Build rest and recovery into your job search strategy ✅ Use data signals to pivot your approach when needed   Featured Guest: Arriel Balogun - RevOps Career Coach & Founder of Infinitely Elevated LinkedIn: https://www.linkedin.com/in/arrielbalogun/ Website: https://infinitelyelevated.com/   Host: Camela Thompson - RevOps Co-op LinkedIn: https://www.linkedin.com/in/camela-thompson/   Connect with RevOps Co-op: 🌐 Website: https://www.revopscoop.com 💼 LinkedIn: https://www.linkedin.com/company/revopscoop   #RevOps #JobSearch #CareerCoaching #RevenueOperations #JobHunting #CareerAdvice #InterviewTips #RevOpsCareer #SalesOps #MarketingOps #CustomerSuccess #RevOpsAF #CareerDevelopment #ProfessionalGrowth

Are you spending all your time managing your bottom 20% performers while ignoring the massive opportunity sitting right in front of you? In this game-changing episode of RevOpsAF, co-host Matthew Volm sits down with Ross Rich, CEO and co-founder of Accord, to reveal why the middle 60% of your sales team is your biggest untapped revenue opportunity.   🎯 What You'll Learn: • Why AI is forcing a reckoning for the "movable middle" of sales teams • The costly traps most RevOps leaders fall into when trying to improve performance • How to identify and replicate what your top 20% do naturally • Why "destination tools" kill adoption and what to do instead • The simple framework to make excellence unavoidable for your entire team • How to get 60% more impact from your sales investments • Real tactics you can implement immediately after listening   🎙️ About Our Guest: Ross Rich is the CEO and co-founder of Accord, where he's spent over 5 years building AI-powered revenue execution tools that transform sales best practices into unavoidable playbooks. With a background in enterprise sales, Ross understands firsthand the challenges of scaling what top performers do naturally.   🔗 Resources Mentioned: • Accord Platform: https://inaccord.com/ • RevOps Co-op Community: https://www.revopscoop.com/ • Ross Rich on LinkedIn: https://www.linkedin.com/in/rossrich/ • Matthew Volm on LinkedIn: https://www.linkedin.com/in/matthewvolm/   🚀 Ready to Level Up Your RevOps Game? 👥 Join 18,000+ RevOps professionals: https://www.revopscoop.com/membership/membership-options   #revops #SalesOperations #RevenueOperations #SalesEnablement #AI #SalesProductivity #revopsaf #SalesManagement #RevenueGrowth #SalesStrategy #B2BSales #salesleadership

Ready to transform your AI experiments into revenue-generating machines? Join Matthew Volm and Fabrice Buron, VP of Revenue Operations at Outreach, as they dive deep into the practical realities of AI agent deployment in revenue operations.   In this episode, we explore: ✅ How to assess your AI readiness before diving in ✅ The critical infrastructure requirements for successful AI implementation ✅ Why "build vs. buy" isn't even a question anymore ✅ Measuring AI success beyond vanity metrics ✅ The future of RevOps in an AI-driven world   💡 Featured Guest: Fabrice Buron - VP of Revenue Operations & Strategic Alliances at Outreach LinkedIn: https://www.linkedin.com/in/fabrice-buron-b931771/   📚 Related Resources: • RevOps Co-op Blog: https://www.revopscoop.com/learn/blog • Join Our Community: https://www.revopscoop.com/membership/membership-options • Previous Episodes: https://www.revopscoop.com/learn/podcast   👥 Connect with RevOps Co-op: • Website: https://www.revopscoop.com • LinkedIn: https://www.linkedin.com/company/revopscoop • YouTube: https://www.youtube.com/@revopscoop   #RevOps #AI #ArtificialIntelligence #SalesOps #MarketingOps #RevenueOperations #SalesAutomation #GTM #B2BSales #SalesEnablement #RevenueTech #Outreach

Join James Warren, Senior Manager of Technology at the Chief of Staff Association, as he reveals the proven strategies that helped him build RevOps departments from the ground up—three times over.   In this episode, you'll discover: ✅ The "inception method" for planting RevOps ideas that stakeholders think are their own ✅ How to use agile methodology and regular newsletters to build credibility across departments ✅ The power of "lunch and learns" to demonstrate the art of the possible ✅ Why listening first (with no ideas on day one) is crucial for long-term success ✅ How to flip from being reactive to becoming the status quo   Featured Links: 🔗 James Warren's LinkedIn: https://www.linkedin.com/in/jamesatwarren/ 🔗 Camela Thompson's LinkedIn: https://www.linkedin.com/in/camela-thompson/ 🔗 Join RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options 🔗 RevOps Co-op Blog: https://www.revopscoop.com/learn/blog 🔗 YouTube Channel: https://www.youtube.com/@revopscoop   About RevOpsAF: RevOpsAF is the only podcast for people who are RevOps AF and want to learn all about things that are RevOps AF. Our goal is to give the revenue operations community the skills needed to accelerate their careers.   Connect with RevOps Co-op: 🌐 Website: https://www.revopscoop.com 💼 LinkedIn: https://www.linkedin.com/company/revopscoop   #revops #revenueoperations #InfluenceWithoutAuthority #salesops #marketingops #CustomerSuccessOps #revopsaf #leadership #processmanagement #systemsthinking #revopscommunity #b2boperations

In this eye-opening episode of RevOpsAF the Podcast, co-host Camela Thompson sits down with Jelena Arnold, Director of RevOps, to tackle one of the biggest challenges facing revenue operations professionals today: the lack of standardization across organizations.   🔥 What You'll Learn: • Why there's no universal RevOps blueprint (and why that's actually okay) • The critical people skills needed to drive organizational change • How to sell RevOps initiatives to executives who don't "get it" • Why RevOps should report through Finance, not go-to-market teams • The art of speaking different "languages" to sales, marketing, and CS teams • Strategies for getting out of the sales firefighting trap • How to align teams around unified goals instead of competing metrics   🎙️ About Our Guests: Jelena Arnold: https://www.linkedin.com/in/jelena-arnold/ Camela Thompson: https://www.linkedin.com/in/camela-thompson/   🚀 Ready to Level Up Your RevOps Game? • Join our community: https://www.revopscoop.com/membership/membership-options • Read our blog: https://www.revopscoop.com/learn/blog    💬 What's your biggest challenge with RevOps alignment at your company? Drop a comment below and let's discuss!   👍 If this episode helped you think differently about RevOps structure, smash that like button and subscribe for more insights from revenue operations leaders.   📧 Contact RevOps Co-op: • Website: https://www.revopscoop.com • LinkedIn: https://www.linkedin.com/company/revopscoop   RevOps Co-op is the largest community of revenue operations professionals, with 18K+ members across 45 countries. We're here to help you accelerate your RevOps career through peer learning, expert content, and networking opportunities.   #RevOps #RevenueOperations #SalesOps #MarketingOps #CustomerSuccess #B2BSales #RevOpsAF #ProcessManagement #ChangeManagement #ExecutiveAlignment #RevOpsCommunity #DataDriven

If you've ever felt like annual planning is a losing game, this episode is for you.   Nancy McBee, who leads both finance and revenue operations at SeekOut, breaks down why the disconnect between finance and RevOps happens—and more importantly, how to fix it.   What You'll Learn: • The real reason tops-down and bottoms-up plans never match (and why that's normal) • How to build trust with finance before budget season hits • Why "owning your data" is the fastest way to earn credibility • The art of flexible modeling that adapts as assumptions change • When to push back on unrealistic targets (and how to do it diplomatically)   Featured Guest: Nancy McBee - Finance & Revenue Operations Leader at SeekOut LinkedIn: https://www.linkedin.com/in/nancy-mcbee-5845a169/   Host: Camela Thompson - RevOps Expert & Co-host of RevOpsAF LinkedIn: https://www.linkedin.com/in/camela-thompson/   Resources Mentioned: • SeekOut: https://seekout.com • RevOpsAF Conference: https://revopsaf.revopscoop.com/   Connect with RevOps Co-op: 🌐 Website: https://www.revopscoop.com 💼 LinkedIn: https://www.linkedin.com/company/revopscoop   Like this content? Hit subscribe for weekly RevOps insights that actually move the needle.   Want more? Join 18,000+ RevOps professionals in our Slack community where the real conversations happen: https://www.revopscoop.com/membership/membership-options   #RevOps #RevenueOperations #Forecasting #BudgetPlanning #SalesOps #MarketingOps #FinanceAndRevOps #B2BSales #SaaS #RevOpsAF #DataDriven #BusinessPlanning

Think partner ecosystems are just for enterprise companies? Think again. In this eye-opening episode of RevOpsAF, Camela Thompson sits down with partner operations expert Allen Smolinski to reveal why 95% of businesses are leaving money on the table by neglecting their partner strategy.   🔥 What You'll Learn: • Why partner ecosystems make sense for EVERY business (yes, even yours) • The critical difference between RevOps and Partner Operations • How to avoid the "one distributor trap" that kills growth • Why partner portals fail and what to do instead • The data model mistakes that create operational nightmares • Level 2 & 3 analytics that transform partner performance   🎯 Featured Expert: Allen Smolinski brings 20+ years of partner ecosystem expertise, specializing in program management and data analytics. Connect with Allen: • LinkedIn: https://www.linkedin.com/in/smolinski/ • Website: https://thechannelmethod.com/   🔗 Resources Mentioned: • RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options • Seattle RevOps Chapter: https://www.revopscoop.com/who-we-are/geographic-chapters   💡 Why This Matters: If you're in RevOps and partner operations keeps landing on your plate, this episode is your survival guide. Learn why dedicated partner ops roles are crucial and how to build systems that actually work.   👥 Join the Conversation: Drop a comment below with your biggest partner operations challenge! Our community of 18K+ RevOps professionals is here to help.   🔔 Don't Miss Out: • Subscribe for weekly RevOps insights • Hit the bell for notifications • Share with your RevOps team   About RevOps Co-op: We're a community of 18K+ revenue operations professionals sharing knowledge, best practices, and career growth opportunities. Join us at revopscoop.com Connect with us: • Website: https://www.revopscoop.com • LinkedIn: https://www.linkedin.com/company/revopscoop • Slack Community: https://www.revopscoop.com/membership/membership-options • Blog: https://www.revopscoop.com/learn/blog   Questions? Comments? Ideas for future episodes? Email us at [email protected]   This episode is brought to you by HG Insights - powering go-to-market strategy with AI-powered revenue growth intelligence. Learn more at www.hginsights.com   #revops RevOps #PartnerOperations #RevenueOperations #B2BSales #PartnerEcosystem #DataAnalytics #SalesOps #MarketingOps #BusinessGrowth #RevOpsCoop #PartnerStrategy #SystemsThinking

🚀 Think your product is ready for Product-Led Growth? Think again.   In this episode of RevOpsAF, host Camela Thompson sits down with Lauren Knight, a seasoned RevOps expert who's spent the last decade building go-to-market foundations for early-stage startups. Lauren breaks down the harsh reality: most PLG dreams fail on day one because companies rush into it without the proper foundation.   What You'll Learn: • The real definition of Product-Led Growth (it's not just a free trial!) • Critical signs your product ISN'T ready for PLG • Essential infrastructure requirements before making the switch • Why time-to-value is everything in PLG success • The hybrid approach that actually works • Realistic timelines for PLG implementation (spoiler: it's not 90 days) • How to identify if your customers are telling you they're ready   Featured Expert: Lauren Knight - RevOps expert specializing in go-to-market operations for early-stage startups. 🤝Connect with Lauren on LinkedIn: https://www.linkedin.com/in/lauren-knight725/   Ready to level up your RevOps game? 🔔 Subscribe for weekly RevOps insights 👍 Like if this helped you avoid a PLG disaster 💬 Comment with your biggest PLG challenge 📧 Join our community of 18K+ RevOps professionals: https://www.revopscoop.com/membership/membership-options   More RevOps Resources: 📚 Blog: https://www.revopscoop.com/learn/blog 🎓 Courses: https://www.revopscoop.com/learn/courses-education 🎪 RevOpsAF Conference: https://revopsaf.revopscoop.com/ 📺 YouTube Channel: https://www.youtube.com/@revopscoop   Connect with RevOps Co-op: 🔗 LinkedIn: https://www.linkedin.com/company/revopscoop 📧 Newsletter: https://www.revopscoop.com/   #RevOps #ProductLedGrowth #PLG #RevenueOperations #SaaS #GoToMarket #StartupGrowth #RevOpsCoop #RevOpsAF #ProductStrategy #CustomerSuccess #SalesOps #MarketingOps

Should you blow up your CRM… or is the real problem hiding somewhere else?   In this episode of RevOpsAF, Camela Thompson sits down with Alex Biale, Co-founder of Domestique, to tackle one of the most common (and costly) myths in RevOps: 👉 “A new CRM will fix everything.”   Spoiler: It won’t.   Together, they break down the real reasons systems fail — and why migrating from HubSpot, Salesforce, or anything else rarely solves the underlying issues. If your team is debating a CRM switch, you need to hear this before you spend six figures on a rebuild.   In This Episode You’ll Learn: → Why executives keep pushing for CRM migrations → The most misdiagnosed problems in RevOps → How to challenge leadership (without losing your job) → Strategy → Process → Tech → Data → Enablement: the framework that actually works → Why “garbage in, garbage out” still haunts every GTM org → How to speak the language executives listen to → What great consultants do before saying yes to a migration   Who This Episode Is For: ✔️ RevOps leaders ✔️ In-house operators ✔️  @salesforce  +  @HubSpot-CRM  admins ✔️ Consultants and agencies ✔️ Anyone who’s been told “We just need a new CRM”   Why This Matters: CRM migrations are expensive, disruptive, and usually unnecessary. Learn how to diagnose the real problem, push back confidently, and build a system aligned with the business — not the other way around.   🔗 Connect With the Guest Alex Biale (Domestique) LinkedIn: https://www.linkedin.com/in/alexbiale/ 🎙️ Listen to More RevOpsAF: https://www.revopscoop.com/learn/podcast   #RevOps #RevenueOperations #GTMStrategy #CRMStrategy #CRMMigration #SalesforceAdmins #HubSpotCRM #OpsLeadership #B2BOperations #GoToMarket #SalesOperations #MarketingOperations #CustomerSuccessOps #DataQuality #RevOpsAF #B2BPodcast #TechStack #ProcessDesign #BusinessSystems #OperationalExcellence

In this episode of the RevOpsAF Podcast, Camela Thompson, Head of Marketing at RevOps Co-op, chats with Jeremy Steinbring, Founder & CEO of RevOnyx, about one of the most dangerous trends in GTM today — AI Shiny Object Syndrome.   They unpack why RevOps teams are drowning in “AI-powered” tools that don’t deliver, how to spot hype before it hijacks your strategy, and where AI actually creates measurable value across the revenue engine.   👉 You’ll learn: → Why “AI as a shortcut” is killing operational focus → Where AI really adds value (and where it fails) → How to evaluate readiness before deploying new tools → Why retention and relationships are the true differentiators in 2025 → Practical frameworks for experimentation without wrecking your tech stack   🤝 Connect with: Camela Thompson – Head of Marketing, RevOps Co-op: https://www.linkedin.com/in/camela-thompson/ Jeremy Steinbring – Founder & CEO, RevOnyx: https://www.linkedin.com/in/jeremysteinbring/   🚀 Join the community: 👉 https://www.revopscoop.com   Connect with 18,000+ operators learning, growing, and swapping hard-won RevOps lessons.   #RevOpsAF #RevenueOperations #ArtificialIntelligence #RevOps #GTM #AIinRevOps #SalesOps #MarketingOps #CSOps #DataStrategy #Automation #Podcast

When everything in your go-to-market motion feels like a dumpster fire, how do you stay strategic instead of just surviving? In this episode of the RevOpsAF Podcast, co-host Camela Thompson, Head of Marketing at RevOps Co-op, sits down with Jacki Leahy, Founder of Activate the Magic, to talk about chaos, confidence, and control in Revenue Operations.   Jacki gets real about why roadmaps fall apart, how operators become “ticket takers,” and what it really takes to become a trusted strategic partner.   You’ll learn how to: 🚀 Build adaptive roadmaps that actually survive a reorg 📊 Use data and math to influence leadership decisions 💰 Partner with the CFO (and why that’s the secret to job security) 🧠 Set boundaries, prioritize impact, and avoid burnout 💬 Communicate value so you’re seen as a strategic advisor, not a task executor   If you’ve ever felt buried in requests, frustrated by constant pivots, or stuck proving your value — this episode is your blueprint for leveling up as a RevOps leader.   📢 Subscribe to the RevOps Co-op YouTube channel for weekly interviews, frameworks, and insights from the world’s top RevOps leaders.   🔗 Learn more and join our 18,000+ member community at www.revopscoop.com   🤝 Connect with Jacki https://www.linkedin.com/in/jackileahy/ 🪄 Activate the Magic https://activatethemagic.com/ 🧮 Annual Planning Pregame https://luma.com/v2rirxhl 🎨 More from Kate Dileo https://katedileo.com/   #RevOps #RevenueOperations #Leadership #CRO #SalesOps #CFO #RevOpsPodcast #GTM #ActivateTheMagic

What kind of RevOps operator are you — a Systems Architect, Growth Catalyst, Execution Engineer, or GTM Operator?   In this episode of the RevOpsAF Podcast, Matthew Volm sits down with Jared Barol, a seasoned RevOps and GTM leader, to break down the RevOps Archetype Matrix — a practical framework for identifying your strengths, hiring smarter, and scaling RevOps teams across every growth stage.   💡 In this episode, you’ll learn: → The OPS Framework: Operations, Performance, and Strategy — the 3 pillars of every great RevOps team → How to identify your RevOps archetype (Systems Architect, Growth Catalyst, Execution Engineer, or GTM Operator) → The biggest “gotchas” that can derail each archetype — and how to avoid them → How to build balanced RevOps teams across early-stage startups, growth companies, and public enterprises → Why AI will compress RevOps orgs — and how to future-proof your career   🔥 Perfect for: Revenue Operations leaders, Sales Ops pros, Marketing Ops, CS Ops, and anyone looking to elevate their RevOps career.   🤝 Connect with Jared: https://www.linkedin.com/in/jaredbarol/   🔗 Resources & Links: Join the community → https://www.revopscoop.com/membership/membership-options Explore more RevOps insights → https://www.revopscoop.com/learn/blog Take the Archetype Test → https://www.jaredbarol.com/revops-diagnostic   #revops #revenueoperations #revopsaf #salesops #marketingops #csops #leadership #gtmstrategy #careergrowth #RevOpsCommunity

In this fiery episode of the RevOpsAF Podcast, co-host Matthew Volm, CEO of RevOps Co-op, sits down with Camela Thompson, Head of Marketing at RevOps Co-op and longtime revenue operator, to unpack the real truth about hiring revenue operations consultants.   Camela’s been on both sides — as a consultant herself and as an operator who’s hired dozens. Together, she and Matt break down: 🚩 The red flags that signal a consultant will cause chaos, not clarity ✅ The green flags that prove they’re a true strategic partner 🧠 How to structure contracts, scope projects, and protect your team’s sanity ⚙️ Why there’s no such thing as the “best CRM” — only the one that fits your business 💬 The one hot take that will start a debate in every RevOps Slack   Whether you’re a RevOps consultant, fractional operator, or GTM leader hiring your first outside partner, this episode will help you avoid bad engagements and build scalable, trust-based relationships.   📊 What You’ll Learn: → How to properly scope RevOps projects before signing a contract → The difference between freelancers, agencies, and embedded ops support → Why communication and empathy matter more than certifications → How to vet consultants like you’d hire an internal team member → Why “build once, walk away” consulting is a recipe for failure   🔗 Related content: https://www.revopscoop.com/learn/blog https://www.revopscoop.com/membership/membership-options   🤝 Connect with Camela: https://www.linkedin.com/in/camela-thompson/ 🤝 Connect with Matt: https://www.linkedin.com/in/matthewvolm/   💡 Not a member yet? Join the 18,000+ strong RevOps Co-op community for events, resources, and more episodes like this!

🎙️ In this episode of the RevOpsAF Podcast, host Matthew Volm (CEO & Founder of RevOps Co-op) sits down with Ralph Gootee, Co-founder and CEO of TigerEye, to uncover one of the most under-discussed growth levers in RevOps: territory management.   From scaling PlanGrid to a $875M acquisition by Autodesk to now building an AI-native platform for GTM intelligence, Ralph has seen firsthand how territory design can make—or break—revenue performance. He breaks down why equitable territories are the foundation of scalable growth, how politics often derail fairness, and what the next generation of AI-assisted optimization will look like.   📊 What you’ll learn: → Why territory design is the hidden lever behind every GTM motion → How to use data and AI to rebalance territories with fairness and precision → The math and politics behind territory planning (and how to survive both) → Why the best-performing GTM orgs use hybrid models (geo + named + vertical) → How RevOps teams can become true strategic partners to the C-suite   💬 Key quote: “When your highest-performing rep quits because they got the short end of the territory stick, that’s not a sales problem—it’s a RevOps problem.” — Ralph Gootee   📍 Perfect for: Sales Ops, RevOps Leaders, GTM Architects, and Operators focused on Systems, Process Management, and Thought Leadership.   🧠 Related content: Blog: https://www.revopscoop.com/blog Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options   Learn more about TigerEye: https://www.tigereye.ai/   Follow Ralph Gootee on LinkedIn: https://www.linkedin.com/in/ralphleon/   Connect with Matthew Volm: https://www.linkedin.com/in/matthewvolm/   #RevOps #SalesOps #TerritoryManagement #RevenueOperations #GTMStrategy #TigerEye #RevOpsAF #MatthewVolm #RalphGootee

Your CRM isn’t starving for data — it’s drowning in the wrong kind. 🤯   In this episode of the RevOpsAF Podcast, co-host Camela Thompson chats with Arjun Ganatra, Business Systems Lead at Veriff, about how to eliminate manual data entry, clean up your CRM, and unlock real-time insights through AI-powered passive logging.   🧠 Arjun shares how his team automates data capture using tools like Momentum, how to decide what not to automate, and how to win rep buy-in without killing morale.   📈 What You’ll Learn 🧼 How to “set it and refine it” with passive logging ⚙️ What NOT to automate (yes, pipeline stages stay manual 🚫) 🤝 Tactics to get sales leadership buy-in and rep trust 💬 Using AI to auto-summarize calls & fill CRM fields 🔮 Future of RevOps: voice interfaces & collaborative AI   🧩 Perfect For Sales Ops • RevOps • CS Ops leaders focused on systems, process management, analytics, and thought leadership   🔗 Links & Resources 💡 Read more on the RevOps Co-op Blog: https://www.revopscoop.com/learn/blog 👥 Join the RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options 🤝 Connect with Arjun Ganatra on LinkedIn: https://www.linkedin.com/in/arjunganatra/ 🎧 Follow Camela Thompson on LinkedIn: https://www.linkedin.com/in/camela-thompson/   🔔 Subscribe to RevOpsAF for weekly episodes with the world’s top RevOps leaders.   #revops #salesops #DataHygiene #crm #revenueoperations #AIinRevOps #automation #processmanagement #RevOpsPodcast #PassiveLogging

In this episode of the RevOpsAF podcast, host Matthew Volm sits down with Vince Chiofolo, SVP of Revenue Operations at Dash Solutions, to explore a hidden churn driver most operators overlook: payments. 💳   Nearly 50% of subscription churn is caused by failed payments—yet many revenue teams treat payments as a finance problem, not a RevOps one. Vince breaks down why payments are central to retention, NRR, and customer loyalty, and how RevOps can turn payment friction into a growth lever.   📊 What you'll learn in this episode: ↳ Why payment failures account for nearly half of all churn ↳ How inbound and outbound payments impact customer experience ↳ Case studies from Spotify & Uber on optimizing payments for growth ↳ Tactics for RevOps teams to reduce involuntary churn and expand TAM ↳ The role of AI in fraud mitigation and the future of payments   👥 Perfect for: Sales Ops, Marketing Ops, CS Ops, and RevOps leaders looking to improve churn, NRR, and retention.   🔗 Related Content RevOps structure & alignment: https://www.revopscoop.com/post/revops-is-having-a-moment-but-does-anyone-really-know-what-it-is-or-how-it-should-be-structured Opportunity best practices: https://www.revopscoop.com/post/back-to-basics-opportunity-best-practices   Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options   🤝 Connect with Vince on LinkedIn: https://www.linkedin.com/in/vincechiofolo/ 🤝 Connect with Matt on LinkedIn: https://www.linkedin.com/in/matthewvolm/   💗 Not a member of RevOps Co-op yet? Join 17,000+ operators here: https://www.revopscoop.com/membership/membership-options   🔔 Enjoy this episode? Subscribe to the channel for more insights from the world’s best RevOps leaders. #RevOps #RevenueOperations #CustomerSuccess #Churn #Payments

In this episode of the RevOpsAF podcast, co-host Matt Volm sits down with Steve Busby (CEO & Founder of Revenue Operations Associates) and Stephen Diorio (Partner at Revenue Operations Associates and author of Revenue Operations). Together they unpack how RevOps professionals can grow from tactical CRM admin work to becoming true strategic leaders in the C-suite.   🚀 What you’ll learn: ↳ Why RevOps is more than just CRM and systems work ↳ The three skill gaps holding operators back: financial acumen, collaboration, and data storytelling ↳ How to reframe your work in business terms that resonate with executives ↳ Why a professional Revenue Operations Certification is needed and what it covers ↳ How RevOps is uniquely positioned to fuel AI strategies and knowledge management   🎯 Perfect for: RevOps pros, Sales Ops, Marketing Ops, CS Ops, and anyone looking to grow from tactical execution to strategic leadership.   🔗 Explore more RevOps insights on our blog: https://www.revopscoop.com/learn/blog   🤝 Connect with Steve Busby on LinkedIn: https://www.linkedin.com/in/steve-busby-8a1a826/ 🤝 Connect with Stephen Diorio on LinkedIn: https://www.linkedin.com/in/stephen-diorio-1339011/ 🤝 Connect with Matt Volm on LinkedIn: https://www.linkedin.com/in/matthewvolm/   ❤️ Not a member of the community yet? Join here: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #RevOps #RevenueOperations #SalesOps #MarketingOps #CSOps #RevOpsAF

In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with George Erskine, Founder of Candescent Strategies, to unpack the toughest lessons learned in sales compensation planning.   From quota-setting disasters to clawback controversies, George shares 15+ years of experience designing comp plans that motivate sellers (and avoiding the ones that drive them away).   💸 Key discussion points: ↳ Why you should never mess with people’s money ↳ The dangers of “divide the target by headcount” quota setting ↳ How to build capacity models that finance can’t argue with ↳ Common demotivators: delayed plans, clawbacks, decelerators, and more ↳ How to use comp design as a strategic tool for enablement and growth   📊 Whether you’re in Sales Ops, CS Ops, Marketing Ops, or RevOps leadership, this episode is packed with tactical insights you can apply immediately.   🔗Related resources from RevOps Co-op: Comp Planning 101: https://www.revopscoop.com/webinar-series/comp-planning-101-navigating-the-essentials-of-compensation-planning Crash Course on Quota Assignment: https://www.revopscoop.com/webinar-series/a-crash-course How to Compensate Success Teams: https://www.revopscoop.com/webinar-series/how-to-compensate-success-teams-to-maximize-revenue   🤝 Connect with George on LinkedIn: https://www.linkedin.com/in/georgeerskine/   💗 Not a member of the community yet? Join here: https://www.revopscoop.com/membership/membership-options   👏🏻 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #RevOps #SalesCompensation #QuotaSetting #RevenueOperations #RevOpsAF

In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Joe Di Grande, former VP of Sales & Customer Success at Business Insider and now founder of Joe Does Tech Touch, to explore the do’s and don’ts of Customer Success Automation.   Too many teams chase shiny tools without fixing data quality or sales-to-CS handoffs. Joe shares a pragmatic approach for starting small, focusing on internal automations, and using contract data and product usage as the foundation for scalable CS programs.   📊 What you'll learn: ↳ Why most CS automation fails without clean data ↳ How to prioritize contract dates, contact roles, and usage signals ↳ Best practices for fixing the sales-to-CS handoff ↳ Health scoring pitfalls and the role of AI ↳ Practical tips for piloting automation with small account subsets   ✅ Perfect for: Customer Success Ops leaders, Sales Ops, RevOps managers, and anyone building scalable post-sales programs.   🔗 Related blog posts: Data Quality Excellence in RevOps → https://www.revopscoop.com/webinar-series/unlocking-data-quality-excellence-strategies-and-principles Fixing the Sales-to-CS Handoff → https://www.revopscoop.com/post/managing-cs-sales-handoff Health Scoring & Customer Signals → https://www.revopscoop.com/podcast/defining-delivering-measuring-customer-value Avoiding Automation Pitfalls → https://www.revopscoop.com/webinar-series/ai-gtm-infrastructure-revops   🤝 Connect with Joe on LinkedIn: https://www.linkedin.com/in/josephdigrande/   🤝 Connect with Camela on LinkedIn: https://www.linkedin.com/in/camela-thompson/   💓 Not a member of the community? Join here: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #CustomerSuccess #RevOps #Automation #CSOps #RevenueOperations

In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Shachar Avrahami, VP of Product & Strategy at EverAfter, to explore how Customer Success Operations (CS Ops) has become the key to scaling revenue. From onboarding automation to productized success plans, Shachar shares practical frameworks that help RevOps teams protect revenue, drive expansion, and ensure customers achieve outcomes—not just “delight.”   📊 What you’ll learn: - Why CS Ops has shifted from afterthought to revenue engine - How to fix sales-to-CS handoffs with automation and better processes - Tactics to productize success plans at scale (not just for enterprise) - How to feed customer outcomes back into ICP and sales messaging - Why Customer Success Qualified Leads (CSQLs) matter for growth   Perfect for: Sales Ops, RevOps leaders, and Customer Success operators focused on retention, expansion, and scalable growth.   🔗 Related blog posts: How to Tackle Your First 90 Days in RevOps: https://www.revopscoop.com/post/how-to-tackle-your-first-90-days-in-a-new-revops-role 9 Best Practices for Better Change Management: https://www.revopscoop.com/post/9-best-practices-for-better-change-management Customer Success is Central to Your Revenue Org: https://www.revopscoop.com/podcast/customer-success-revops   🤝 Connect with Shachar on LinkedIn: https://www.linkedin.com/in/shacharavrahami/   💓 Not a member of the community? Join here: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #RevOps #CustomerSuccess #CSOps #RevenueOperations #SaaS

In this episode of the RevOpsAF podcast, host Matt Volm, CEO & Founder of RevOps Co-op, sits down with Mustafa Saeed, CEO and Co-founder of Luella, to dive deep into the future of outbound in the age of AI. With AI-generated spam on the rise and providers like Google and Microsoft tightening filters, outbound email is at a crossroads.   Mustafa shares why human oversight, deliverability safeguards, and operator-led guardrails are critical to keeping outbound alive.   📊 What you’ll learn: • Why outbound isn’t dead—but the “spray-and-pray” playbook is • Practical safeguards to combine AI efficiency with human oversight • Deliverability best practices: domains, IPs, authentication, list hygiene, and testing • How RevOps leaders can protect pipeline while enabling sales scale   ✅ Perfect for: Sales Ops, Marketing Ops, and RevOps leaders tasked with building scalable, compliant outbound motions.   🔗 Related blog posts: It’s Time to Catch Up, RevOps: Your Cold Prospecting Motion Is Broken = https://www.revopscoop.com/post/cold-prospecting-catch-up A Case for Automation: GTM Document Management = https://www.revopscoop.com/post/automate-document-management Why Every Quote Exception Comes at a Cost = https://www.revopscoop.com/post/quote-exception-costs   🤝 Connect with Mustafa on LinkedIn: https://www.linkedin.com/in/mustafasaeed/ 🤝 Connect with Matt on LinkedIn: https://www.linkedin.com/in/matthewvolm/ ❤️ Not a member of the community? Join here: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #RevOps #SalesOps #MarketingOps #Outbound #EmailDeliverability #AI #GTM #RevenueOperations

In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Saad Bayezeed, Head of Revenue Operations at Easygenerator, to explore one of the fastest-emerging roles in go-to-market: the GTM Engineer. Saad explains why he sees GTM Engineering as the R&D arm of RevOps—a function built to test new tools (especially AI), run short experiments, and hand off the winners to RevOps for scale.   If you’ve ever wondered where innovation fits in a busy ops org, this episode gives you the blueprint.   📊 What you'll learn in this episode: → How GTM Engineering differs from traditional RevOps → Signs your org might need a GTM Engineer → How to measure success with experiment-driven KPIs → Why AI and automation make this role more relevant than ever → Tips for building a charter and gaining internal alignment   Perfect for: Sales Ops, Marketing Ops, CS Ops, and RevOps leaders who want to balance operational stability with innovation.   🔗 Related blog posts: Be More Strategic: The Key to Growth in RevOps — https://www.revopscoop.com/post/key-to-revops-growth-strategy Your 2025 RevOps Tech Stack, Simplified — https://www.revopscoop.com/post/revtech-stack-simplified Beyond KPIs: The Art of Storytelling With Data — https://www.revopscoop.com/post/beyond-kpis-the-art-of-storytelling-with-data   🤝 Connect with Saad on LinkedIn: https://www.linkedin.com/in/saadbayezeed/ 📕 Get GTM Engineering: The Innovation Engine for Revenue Growth on Amazon: https://www.amazon.com/GTM-Engineering-Innovation-Engine-Revenue/dp/B0F9F1ZVZK 🤝 Connect with Camela on LinkedIn: https://www.linkedin.com/in/camela-thompson/   ❤️ Not a member of the RevOps Co-op community? Join here: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #RevOps #RevenueOperations #GTMEngineering #SalesOps #MarketingOps #CRO

From the 1-3-10 rule (why processes inevitably break at certain team sizes) to how to balance building for today vs. building for scale, Benjamin offers hard-earned advice for anyone navigating hypergrowth. He also reveals his rollout & rollback playbook so you never have to live through your own “spam-the-finance-team” nightmare.   📊 What you'll learn: → How the 1-3-10 rule predicts process breakdowns as teams grow → Strategies for future-proofing systems without hurting adoption today → The importance of data impact awareness when making process changes → Benjamin’s rollout & rollback checklist for smoother launches → How to navigate adoption challenges during rapid headcount growth   👥 Perfect for: RevOps leaders, Sales Ops, Marketing Ops, CS Ops, and anyone scaling GTM systems in a high-growth company.   Don't forget! You can try Aligned free here: https://hubs.li/Q03D1Nrj0 (Just be sure to tell them RevOpsAF sent you 😉)   🔗 Related blog posts: 9 Best Practices for Better Change Management = https://www.revopscoop.com/post/9-best-practices-for-better-change-management RevOps Do’s and Don’ts By Company Stage = https://www.revopscoop.com/post/revops-by-company-stage The Process of Building Process = https://www.revopscoop.com/post/revops-by-company-stage Best Practices for Scaling RevOps from Startup to IPO = https://www.revopscoop.com/webinar-series/best-practices-for-scaling-revops-from-startup-to-ipo   🤝 Connect with Benjamin on LinkedIn: https://www.linkedin.com/in/benjaminzeitz/   💡 Not a member of the RevOps Co-op community? Join here: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #RevOps #RevenueOperations #SalesOps #MarketingOps #CSOps #GoToMarket #B2B #SaaS #GTM #Hypergrowth #ChangeManagement #ScalingSystems #RevOpsAF

In this episode of the RevOpsAF podcast, co-host Matt Volm, CEO & Founder of RevOps Co-op, sits down with Daphne Costa Lopes, Global Director of Customer Success for Strategic Accounts at HubSpot and founder of This Is Growth.   Daphne shares her proven framework for defining, delivering, and measuring customer value—and why this is a massive (and often untapped) lever for retention, expansion, and revenue growth.   From aligning C-suite leaders on what “value” really means, to creating measurable proxies when the ROI is hard to quantify, to scaling value delivery with data-driven scores and automation—this conversation is packed with actionable insights for RevOps and CS leaders alike.   📊 What You’ll Learn: → How to define customer value at the executive level and avoid department silos → Ways to quantify value—even when the outcome is “nothing happened” → The difference between business-level value and persona-level value (and why both matter) → How HubSpot operationalizes value delivery with a “value score” across segments → Steps to go from zero to one in building your own customer value framework → Why retention should be your #1 growth lever in RevOps strategy   Perfect for: Revenue Operations leaders, Customer Success pros, and GTM operators focused on retention, expansion, and sustainable growth.   🔗 Related Resources: How to Build a Buyer Journey That Delights Customers: https://www.revopscoop.com/post/how-to-build-a-buyer-journey-that-delights-customers-aligns-your-team Mastering Renewal Forecasting: https://www.revopscoop.com/webinar-series/mastering-renewal-forecasting-strategies-for-sustainable-growth 5 Ways to Help Marketers Do More With Less: https://www.revopscoop.com/post/5-ways-to-help-marketers-do-more-with-less 🤝 Connect with Daphne: https://www.linkedin.com/in/daphnecostalopes/ 🌐 Learn more about HubSpot: https://www.hubspot.com/   💡 Not a member of RevOps Co-op? Join 17,000+ global RevOps pros: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more strategies from the world’s top RevOps leaders.   #RevOps #CustomerSuccess #RevenueOperations #Retention #HubSpot

In this episode of the RevOpsAF podcast, co-host Matt Volm, CEO of RevOps Co-op, chats with Garrett Stanton, former sales leader at Salesforce and Okta, about why so many startups stall on the journey from $1M to $10M ARR—and how to beat the odds.   🚨 Less than 4% of SaaS companies make it through the so-called "Valley of Death." Garrett has been through it multiple times and now advises early-stage companies on how to scale go-to-market with intention and operational rigor.   🎯 What you’ll learn: ↳ Why product-market fit is a continuum, not a destination ↳ A 3-part framework for surviving the $1M–$10M ARR stage ↳ How Okta used customer language to reshape their GTM narrative ↳ Who to hire (and who not to) during high-growth ↳ Why RevOps is your growth engine—not your support function   💡 Perfect for: RevOps leaders, startup founders, early-stage GTM teams, and anyone scaling a SaaS company past its first million in revenue.   🔗 Related blog posts: A Framework to Improve RevOps Team Dynamics: https://www.revopscoop.com/post/applying-a-framework-to-lead-your-revops-team-to-success The Process of Building Process: https://www.revopscoop.com/post/the-process-of-building-process How and Why to Hire a RevOps Enablement Professional: https://www.revopscoop.com/post/hiring-a-revenue-operations-professional-enablement   🤝 Connect with Garrett on LinkedIn: https://www.linkedin.com/in/garrettstanton/ 🧠 Join the community: https://www.revopscoop.com/membership/membership-options   👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders.   #revopsaf #startups #saasgrowth #revenueoperations #valleyofdeath #okta #salesforce #gtmstrategy #B2BStartups #EarlyStageGrowth

In this episode of the RevOpsAF podcast, host Matt Volm sits down with Mark Lerner, Director of Growth Marketing at DealHub and author of RevOps Rewired: Rethinking Revenue for the Digital Age, to explore how three massive paradigm shifts - COVID, economic contraction, and the rise of AI - have fundamentally changed the game for Revenue Operations.   Mark draws from hundreds of interviews and his own CPQ experience to break down what today’s RevOps pros need to know about platform consolidation, the slow (but inevitable) march of AI, and how to lead with adaptability in a post-pandemic world.   📊 What you’ll learn: ↳ Why COVID didn’t just change where we work—but how RevOps is structured ↳ How tool overload became tech stack rationalization ↳ Why AI adoption in RevOps is lagging (and where the real opportunities are) ↳ Whether “build vs. buy” is actually a useful framing in an AI-native world ↳ How RevOps can reclaim human work in an increasingly automated landscape   🎯 Perfect for: Sales Ops, RevOps leaders, and operators navigating budget cuts, AI confusion, or platform consolidation headaches.   📖 Mark's book: https://dealhub.io/lp/revops-rewired-revenue-in-the-digital-age/   🔗 Related Articles: ↳ Your 2025 RevOps Tech Stack, Simplified = https://www.revopscoop.com/post/revtech-stack-simplified ↳ Prompt Engineering for RevOps: How to Go From Good to Great = https://www.revopscoop.com/webinar-series/ai-prompt-engineering-revops-guide ↳ AI or Die: 5 RevOps Workflows You Should’ve Launched Yesterday = https://www.revopscoop.com/webinar-series/ai-revops-workflows ↳ How to Tackle Your First 90 Days in a New RevOps Role = https://www.revopscoop.com/post/how-to-tackle-your-first-90-days-in-a-new-revops-role ↳ Why Relationship Building Is Key to RevOps Success = https://www.revopscoop.com/podcast/relationships-and-revops-success   🤝 Connect with Mark on LinkedIn = https://www.linkedin.com/in/markzlerner/   💗 Not a member of the community? Join here = https://www.revopscoop.com/membership/membership-options   🫶 Like this episode? Subscribe for more insights from the world’s best RevOps leaders. #RevOps #RevenueOperations #GoToMarket #B2BSaaS #AIinRevOps #SalesOps #TechStack #PlatformConsolidation #DealHub #RevOpsAF

In this episode of the RevOpsAF podcast, co-host Matt Volm sits down with Timmy Hendrickson, President of the Enablement Squad, to explore what it really takes to manage change across RevOps and Enablement functions. Timmy shares the full story of how his team successfully evaluated, implemented, and operationalized Seismic - and why none of it would’ve been possible without a strong partnership with RevOps. From outdated sales content and no engagement tracking to a fully integrated content engine driving real ROI, this episode is packed with tactical advice for revenue teams looking to drive adoption and align cross-functional stakeholders. 📈 What you'll learn: ↳ How to evaluate enablement tools with a RevOps lens ↳Why RevOps should be involved in every stage of the rollout ↳ How to run a successful beta before company-wide launch ↳ What metrics matter after go-live (hint: not logins!) ↳ How to translate Seismic usage into sales performance 🎯 Perfect for: Sales Ops, MOPs, CS Ops, and RevOps leaders responsible for enablement, tooling, or GTM adoption. 🔗 Related reading: 9 Best Practices for Better Change Management = https://www.revopscoop.com/post/9-best-practices-for-better-change-management How to Create Sales Enablement They’ll Use = https://www.revopscoop.com/post/useful-sales-enablement 🤝 Connect with Timmy on LinkedIn = https://www.linkedin.com/in/timmyhendrickson/ 💬 Want more content like this? Join the RevOps Co-op: https://www.revopscoop.com/membership/membership-options Subscribe to the channel for weekly episodes featuring RevOps leaders across SaaS and tech! #RevOps #SalesEnablement #ChangeManagement #Seismic #RevenueOperations #GTM #SalesOps #MarketingOps #CustomerSuccessOps #RevOpsAF

In this episode of the RevOpsAF podcast, co-host Camela sits down with Sonia Chawla, SVP of Revenue Strategy and Operations at Climate Impact Partners and a seasoned RevOps executive and systems thinker, to discuss why jumping into AI without a strong data foundation is a recipe for failure.   RevOps leaders will walk away with a clear framework for how to evaluate, structure, and prepare their data systems before layering on AI tools. With over 15 years of experience scaling revenue operations at companies from $4M to $2B, Sonia brings pragmatic, no-BS advice on building clean systems that actually drive growth.   📊 What you'll learn: → Why “garbage in, garbage out” is especially true for AI in RevOps → How to define and enrich your ICP without expensive tools → The right order of operations for data, process, and AI → Ways to use call recording and CRM hygiene to improve sales execution → How to get stakeholder buy-in for “unsexy” but critical data work   Perfect for: RevOps professionals, Sales Ops teams, early-stage GTM leaders, and anyone considering AI in their GTM tech stack. 🔗 Related blog posts: Beyond KPIs: The Art of Storytelling With Data = https://www.revopscoop.com/post/beyond-kpis-the-art-of-storytelling-with-data How to Structure Parent‑Child Account Relationships in Your CRM = https://www.revopscoop.com/post/parent-child-account-hierarchy-crm GenAI + Marketing Analytics: What RevOps Needs to Know = https://www.revopscoop.com/post/genai-marketing-analytics   🤝 Connect with Sonia on LinkedIn = https://www.linkedin.com/in/soniachawla/ ❤️ Not a member of the community? Join here: https://www.revopscoop.com/membership/membership-options 👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders. #RevOpsAF #RevenueOperations #B2BMarketing #SalesOps #GTMstrategy #DataDriven #AIinSales #CRMStrategy #RevOpsCommunity #RevOpsCoop

In this episode of the RevOpsAF podcast, co-host Camela Thompson sits down with Irwin Hipsman, currently Founder of Repetitos (former Director of Customer Lifecycle Marketing at Forrester), to discuss why customer contact data should be a top priority for every RevOps team. Irwin brings years of experience in customer lifecycle marketing and shares data-backed insights into how poor-quality customer data sabotages segmentation, engagement, and even executive decision-making. Learn how to evaluate your data health, take ownership, and drive business impact - without massive tech investments. 📊 What you'll learn: Why “good enough” customer data is holding back your GTM strategy The four tiers of customer data maturity and how to assess your database Who should own customer data across RevOps, CS Ops, and marketing How to build a scalable plan for cleanup and prove ROI fast Tips for selling data cleanup projects to skeptical executives Perfect for: Sales Ops, CS Ops, Marketing Ops, and RevOps leaders who manage post-sale growth, customer engagement, or lifecycle communications. 🤝 Connect with Irwin on LinkedIn: https://www.linkedin.com/in/irwinhipsman/ 💓 Not a member of the community? Join here: https://www.revopscoop.com/membership/membership-options #RevOpsAF #RevenueOperations #CustomerMarketing #DataHygiene #LifecycleMarketing #CSOps #MarketingOps #CRM #SegmentationStrategy #B2BSaaS

In this episode of the RevOpsAF podcast, host Matt sits down with Robert Dyer, VP of Revenue Strategy at Suplari, to explore what it takes to rebuild a RevOps tech stack from scratch - not once, but twice. Robert shares his unique experience navigating Suplari’s journey from startup to Microsoft acquisition and back to startup life. He breaks down how to build a lean, AI-powered RevOps stack using tools like hubSpot, Clay, and Apollo - with zero Salesforce developers required. 📊 What you'll learn: Why Robert chose HubSpot over Salesforce and doesn’t regret it How to rebuild your entire tech stack with minimal resources Where AI tools like Clay and Instantly fit into modern RevOps workflows How to design a consolidated stack across marketing, sales, and CS Tips for solo RevOps operators working inside lean startups Perfect for: Sales Ops, RevOps leaders, and operators building modern stacks for SaaS, consulting, or services orgs. 🤝 Connect with Robert on LinkedIn: https://www.linkedin.com/in/robertnd/ 💗 Not a member of the community? Join here: https://www.revopscoop.com/membership/membership-options #RevOps #TechStack #RevenueOperations #HubSpot #SalesOps #MarketingOps #CSOps #StartupGrowth #AIinRevOps #RevOpsAF

In this episode of the RevOpsAF podcast, host Matt Volm sits down with Dan Kalish, Director of Search Operations at JM Search, to explore what Revenue Operations looks like in the world of executive search. Unlike the typical SaaS RevOps setup, JM Search operates with one-off, high-stakes engagements—and nearly 100% variable comp. Dan shares how he drives efficiency, alignment, and data visibility in a partner-led, services-based business. From customizing KPIs like stick rate and time-to-present, to standardizing processes without killing autonomy, this is a must-watch for anyone leading RevOps in a non-software environment. 🔑 What you’ll learn: + How RevOps works when there’s no recurring revenue + Why executive search teams run on trust, not territory plans + The systems and KPIs that actually matter in services orgs + How to roll out tools and processes without disrupting partners + Dan’s #1 tip for getting buy-in and driving change 📊 Perfect for: Sales Ops, RevOps leaders, and operators working in services, consulting, or recruiting firms. 🔗 Related reading: https://www.revopscoop.com/learn/blog 🤝 Connect with Dan on LinkedIn: https://www.linkedin.com/in/dankalish/ 👍 Like this episode? Subscribe for more insights from the world’s best RevOps leaders. #RevOps #RevenueOperations #ExecutiveSearch #JMSearch #B2BLeadership #OpsLife #SalesOps #Recruiting #RevOpsPodcast

In this episode of the RevOpsAF podcast, host Matthew Volm sits down with Stephen Messer, Co-Founder of Collective[i], to explore how artificial intelligence and autonomous agents are transforming the future of Revenue Operations. 🎯 What You'll Learn: Why the traditional CRM-first tech stack is becoming obsolete How AI replaces rigid workflows with dynamic intelligence What forecasting looks like when people are no longer involved How RevOps leaders can drive the shift to AI-first GTM strategies Practical steps to start adopting AI in your organization today 💡 "Workflows were built to make your worst person average. AI is built to make your average person exceptional." — Stephen Messer 🔗 Related Resources: Read the full episode write-up: https://www.revopscoop.com/learn/blog Join the RevOps community: https://www.revopscoop.com/membership/membership-options Try Collective[i] tools: https://www.intelligence.com #revops #artificialintelligence #forecasting #gtmstrategy #crm #revenueoperations #collectiveintelligence #StephenMesser #salesops #aiinsales #revopsaf #b2btech #salesforecasting #deeplearning #crmautomation

In this episode of the RevOpsAF podcast, host Camela Thompson sits down with Leore Spira - RevOps leader, startup advisor, and founder of Israel’s first ops-focused community. Together, they break down how systems and data need to work in harmony to drive real operational efficiency across marketing, sales, and customer success teams. 💡 Key topics covered: The evolution of RevOps from lone wolf to strategic growth engine Why RevOps ≠ Sales Ops 2.0 How to gain executive trust and a seat at the leadership table Building data narratives that drive business decisions Why saying “no” might be your best strategic move Soft skills every RevOps leader must master 📌 Connect with Leore on LinkedIn: https://www.linkedin.com/in/leorespira/ 🎧 Listen to the full podcast and explore more content at: https://www.revopscoop.com/learn/podcast #RevOps #RevenueOperations #GoToMarket #DataDriven #SystemsThinking #SalesOps #MarketingOps #CSOps #RevOpsStrategy

In this episode of the RevOpsAF podcast, host Matt Volm chats with Riya Grover, CEO and Co-Founder of Sequence - a modern billing and CPQ platform built for today’s complex, AI-driven SaaS pricing models.   Together, they dive into: 🔹 Why AI is reshaping how we price and sell 🔹 The growing disconnect between RevOps and Finance 🔹 How legacy CPQ tools are holding teams back 🔹 Why real-time revenue data is a must-have 🔹 What every RevOps leader needs to know about revenue recognition   If you’ve ever struggled with messy billing processes, outdated quoting systems, or aligning GTM with Finance, this episode is packed with insights.  🔗 Follow Riya on LinkedIn: https://www.linkedin.com/in/riya-grover-a22a4822/ 👥 Join the RevOps community = https://www.revopscoop.com/membership/membership-options   📩 Subscribe for more episodes, insights, and revenue tips every week! #revops #saas #BillingAutomation #cpq #revenuerecognition #AIinSaaS #FinanceAlignment #revenueoperations #sequence #revopsaf

In Episode 43 of the RevOpsAF podcast, we’re joined by pricing strategist Roee Hartuv, Senior Advisor at Willingness to Pay, to talk about one of the most overlooked levers in the revenue engine: product packaging.   We cover: 🚀 Why packaging should come before pricing 💡 How to reduce operational debt caused by bad pricing models 🤖 The role of AI in future-proofing your pricing strategy 📉 How to update legacy customers without causing churn 📦 What adaptive pricing looks like (and how close we are to it)   If your CPQ is crying, your customers are confused, and your CEO just Slacked you about “value-based pricing,” this episode is for you. 🔗 More resources: Check out our blog for more RevOps insights: https://www.revopscoop.com/learn/blog Join our community: https://www.revopscoop.com/membership/membership-options Explore Roee's pricing resources: https://www.willingnesstopay.com/   #RevOps #PricingStrategy #Packaging #B2BSaaS #RevenueOperations #GTMStrategy #AIinRevOps

In this episode of the RevOpsAF podcast, Camela Thompson chats with Andreas Drakos, Senior Director of Revenue Operations at Superside, about the real tactical challenges of scaling a RevOps team—from being the one-person Swiss Army knife to building a specialized, high-functioning department. Andreas breaks down the four key pillars of a scalable RevOps org (systems, operations, enablement, and analytics), how to keep team collaboration tight in a remote environment, and why you need to start thinking like a people manager sooner than you think. 🔑 What You’ll Learn: How to structure your RevOps team as it scales The four essential functions every mature RevOps org needs Tips for avoiding silos while building out specialization Why HR doesn't always “get” RevOps (and how to educate them) ✅ Connect with Andreas on LinkedIn: https://www.linkedin.com/in/andreasdrakos/ 📌 Related Resources: Blog: How Should Your Revenue Operations Organization Be Structured? = https://www.revopscoop.com/post/how-should-your-revenue-operations-organization-be-structured Community: Join the RevOps Co-op = https://www.revopscoop.com/membership/membership-options  biggest takeaway! #RevOps #RevenueOperations #RevOpsAF #ScalingRevOps #TeamStructure #OpsLeadership #Superside #CRM #Enablement #GTMStrategy