All Episodes
Crafting Solutions to Conflict — 403 episodes
Assuming the worst
Conflict and the attention economy: Part 2
Conflict and the attention economy: Part 1
Episode 400: Why I do this
Rana Gujral on the AI Instinct
Looking back in order to move forward
The journey and the destination – three perspectives
Markers of progress
Polina Rabinovich Crotty on her journey from traditional wealth management to co-founding Generations Aligned
Sparks or flames
Same destination, same route, and yet…
Kursten Faller on building behavior that drives success
Unconscious bias -- looking outward
Unconscious bias -- looking inward
Prioritizing prevention
David Hoffman on the art of impasse-breaking in mediation
Cost comparisons
Environmental stressors
Sarah Walker on enhancing well-being through interior design
The challenge of positive body language
Quitting while you are behind
Quitting while you’re ahead and …
Sherri Noxel on the challenges of family farms
Conflicting money perspectives about giving
Conflicting money perspectives about spending
Conflicting money perspectives about income
Natalie WagnerWillis on crafting a right relationship with yourself and money
Collaborative Practice -- application
Collaborative Practice – the basics
Peter Johnson on building family connection, well-being, and legacy
Generations, Cohorts, and False Assumptions – Part 2
Generations, Cohorts, and False Assumptions – Part 1
David Russell on Bridging the Generational Divide
Triggers – direct and indirect
Mitch Abrams on anger, aggression, and assertiveness
Fan favorites of 2025
When you are caught off guard
When you are prepared to respond
Alice Driscoll and Louise van Haarst on Smart Conflict, Part 2
Alice Driscoll and Louise van Haarst on Smart Conflict, Part 1
VUCA becomes VUCAA, courtesy of Peter Schein
Humility and Humble Inquiry: not quite the same
Peter Schein on Humble Inquiry
Holding off
Jumping in
Buddy Thomas on Love, Wisdom, and Money
To infer and to imply, part two
To infer and to imply, part one
Gerry O’Sullivan on The Journey of Inference
Analyzing criticism
The Buddha’s response to rude or angry criticism
Sam Osborne on beating the imposter syndrome
Mediation's beautiful flexibility
350 weekly episodes -- and counting
Evaluative, facilitative, transformative: three types of mediation
Phyllis Weiss Haserot, trailblazer and author, on cross-generational communication
And then you get ready to pivot
First you make a plan
Conversations, chats, discussions…
Chuck Wisner on The Art of Conscious Conversations
NVC – Connecting compassionately with ourselves
NVC – avoiding communication that blocks compassion
Ruschelle Khanna on Inherited Trauma and Family Wealth
Building on your strengths
A learning perspective on conflict
Russell Harvey on resilience – springing forward with learning
Voices, votes, and vetoes
More connection, less friction
Steve Legler on 100 1-minute conversations
Anticipating, not dreading
Keeping the dis out of disagreement
Kristen Heaney on supporting RisingGens through education and peer groups
Finding calm in chaos -- theirs
Finding calm in chaos - yours
Melissa Mitchell-Bliss on healthy boundaries
Choosing the best mode of communication
Episode 327: Watch your (written) language
Amy Castoro on “cordial hypocrisy”
Watch your (body and facial) language
Watch your (spoken) language
Emily Bouchard on helping blended families flourish
Overcoming a false start
Not a hill to die on
Community Mediation: its power and challenges
Maria Arpa on her journey from early conflict to “Peaceful Solutions”
Mediation defined, expanded, embraced
What mediation isn't
Janet Ettele on How Joyous Effort Works
Fan favorites of 2024
The Golden Rule concept in ten world religions
Kelly McDonald on working with people not like you
Satisfying vs. productive
Rabbi Daniel Cohen on legacy
Grateful is good; let's add gracious
Accepting a lousy option
Can you or should you "control your emotions"?
The challenge of being humble or gracious
Empathy, sympathy, and pity
John Ford on The Empathy Set
Noticing conflict patterns – location
Noticing conflict patterns – timing
Marking – and even celebrating – progress in disputes and conflicts
Episode 300 of Crafting Solutions to Conflict
Kristin Keffeler on The Myth of the Silver Spoon
The dangers of shorthand
The allure of a common language
Douglas Squirrel on Agile Conversations
Using the LARA method to navigate conflict
Not enough of a good thing
Karen Valencic on Akido and conflict, plus her Spiral Impact method
Resisting and embracing polarities
The right questions as well as the right answers
Cathy Carroll on the Hug of War of effectively leading a family business
Flexibility requires structure
Paul Edelman on his COImpAct decision-making model
I'm calmer, you're calmer
It’s not the stimuli, it’s …
Natalie McVeigh on the neuroscience of stress and conflict
The problem with perceptions
Free resources to learn about conflict
Blaine Donais on the meaning of “conflict”
Choosing inaction
Judging other people’s tough choices
Khara Croswaite Brindle on Understanding Ruptured Mother-Daughter Relationships
Easing in instead of jumping in
Giving away the things that don’t matter
Michael W. Phillips on “The Naked Negotiator”
Let’s talk about gossip
WAIT: Why Am I Talking?
Terry Teale on “The Art of Mediation”
Practicing pause behaviors
Revisiting vs. ruminating
John Volturo on dealing with mercurial people
Applying the Johari Window model
Understanding the Johari Window model
David Gage on partnership charters
Doing what you can and then moving on
The power of cumulative effect
Buki Mosaku on navigating unconscious bias
Applying The Platinum Rule in end-of life situations
Understanding The Platinum Rule
Fan favorites of 2023
Nick Rion on creating “conflict-ready” relationships
The elusive perfect answer
Jay Hughes on the role of elders in flourishing families
What seeds will you sow now?
We reap what we sow
Vincent Valeri on helping rising gens find their own way
Reflections on FFI’s Global Conference: Evolving the Conversation
Kirby Rosplock on navigating conflict in the family office space
Steadfast or stubborn
The grief behind the grievance
Thank yous past, present, and future
Penny Tremblay on conflict resolution from the inside out
Thoughts on Seth Godin’s “Getting to no”
Family business LVMH’s plan has a flaw
Bess de Boer on fear as the main ingredient in conflict
Turning the page
When you have little to say
Let’s talk about prenups
Nathan Dungan on money, habits, values, and well-being
Resisting the bait
Making a plan
Two views on mirroring
Samantha Drum’s take on high-conflict personalities
Bias about bias
Where freedom begins and ends
Jeff Savlov on talking to young kids about family wealth
Whataboutism
Aggressive or assertive?
Cindy Watson on the Art of Feminine Negotiation
The power of “because”
Reactance theory and interpersonal conflict
Gleb Tsipursky, office whisperer, on RTO done right
Open The Front Door communication
More on BATNAs and WATNAs
Nellie Harden on courageous conversations with tween and teen daughters
What’s your BATNA (and WATNA)?
Finding the ZOPA
Beth Fisher-Yoshida on New Story, New Power: A Woman’s Guide to Negotiation
Honoring humility
Creating a conflict mantra
Treena Reillkoff on the book Grief & Fatigue, offering hope and resilience, with proceeds supporting Ukrainian refugees
Lessons from Spring Training
Messages sent and messages received
Pattie Porter on Verbal Akido, in theory and in practice
Battles of attrition
Getting emotional
Kristin MacDermott on the Four Family Meetings program
“No, and” instead of “no, but”
“Spare”, Prince Harry, and airing dirty laundry
David Tate on Conscious Accountability
Playing to your strengths
Looking back and finding successes
Stephen McGarvey on how to Ignite a Shift
Disappointment, expectations, and reality
Josh Patrick on failing fast and cheap
Following up – to reinforce or to repair
Recognizing salience bias
In-person gatherings and online meetings
Going along to get along
Amanda Holmes on honoring her late father’s business values and her own
200 Episodes – looking back and looking forward
America’s Peacemaker – The Community Relations Service
The challenge of unofficial veto power
Chris Kolenda on Leadership: The Warrior’s Art
Queen Elizabeth II as conflict resolver
Queen Elizabeth II as conflict preventer
Jay Hughes on the Goldilocks principle in flourishing families
Transitions are an opportunity for good conflict – the results
Transitions are an opportunity for good conflict – the process
Deena Chochinov on HomeWork and how to be a leader in both places
Reflections on Rendezvous 2022 -- from a conflict perspective, of course
TKI – the compromising mode plus a wrap-up
Jack Wofford on the lexicon of conflict
Avoiding and collaborating, two of the five TKI conflict modes
Competing and accommodating, two of the five TKI conflict modes
Jennifer Fraser on “The Bullied Brain: Heal Your Scars and Restore Your Health”
A brief introduction to the Thomas-Kilmann Instrument
Choosing how much conflict to address
Paul Hood on addressing fear in estate planning
Conflict coaching tip – think shoes
A conflict spin on Seth Godin’s interested vs. interesting
Marlene Chism on moving From Conflict to Courage
Ideas on conflict, old and new, at this year’s IFG conference
Mitigating Implicit Bias
Implicit Bias and the Implicit Association Test (IAT)
The Ladder of Inference
Vik Kapoor discusses his book on self-coaching, First Serve Yourself
Self-awareness and conflict resolution
Self-awareness and (negative) conflict prevention
David Ehrlichman on impact networks
Shortcuts and detours part 2
Shortcuts and detours part 1
Adam Kahane on Facilitating Breakthrough
Holding Space: for creativity, collaboration, and conflict
Fear and courage, stimulus and response
Mitzi Perdue on leading with humility and her advocacy in combatting human trafficking
Working with conflict in the family enterprise
Using email to prevent conflicts
Crystal Thorpe on Elder and Adult Family Mediation
Do-overs, rewinds, and mulligans
Impartial or neutral?
John A Warnick, family wealth counselor and PPI founder
Old habits and new opportunities
Fan favorites of 2021
Solstice-inspired thoughts on perspective
Cash Nickerson on negotiation as a martial art
Listening for the need behind the words
Toby Travis on trust, in education and beyond
Gratitude, platitudes, and attitudes
Turkeys and lizards don’t mix well
Toxic positivity
To assume is to ...
Marlene Stum on Who Gets Grandma’s Yellow Pie Plate
Deborah Tannen’s article on “cooperative overlapping”
Deborah Tannen's work on the mechanics of conversation
Cindy Radu on the underappreciated opportunities of trusts
Benefits of the doubt
Managing availability bias
Richard Lutringer on mediation within litigation
Understanding positions and interests
Stuck between a rock and a hard place
Nance Schick on lessons from ethno-religious mediation
The many meanings of silence
Swimming and conflict
Genevieve Chornenki: a dispute resolver who became a complainant
PPI and leaning into conflict
Planning, plans, and conflict
Betsy Erickson on handling conflict effectively with philanthropic families
Independence and unity
Monica Clare on the intersection of conflict and trauma
Timing -- not quite everything, yet critically important
Overcoming confirmation bias
Mitzi Perdue on the importance of family business culture
When a dispute uncovers a conflict
Family Business Mediation
Bryant Galindo on startups, disagreements, and the new middle
The Mediator who became a Politician
Restorative Justice: its growth in use and application
Amy Kay Watson on coaching and Internal Family Systems Therapy
Shocks and aftershocks
Misunderstanding estrangement
Marguerite Lorenz on independent trustees and preventing harmful family conflict
Embracing Reconciliation Day as a catalyst
Directness and Intensity in Expressing Disagreement
James Grubman, PhD, on family wealth, differences, conflicts, and negotiation
Desmond Tutu quote on persuasion
Comes in like a lion and goes out like a lamb
Richa Singh on conflict, governance, and “cleansing”
Planning ahead for a prenup talk
Opting out of “insanity”
Jennifer Goldman-Wetzler, PhD, on Optimal Outcomes and freeing yourself from conflict
Unity and unanimity
Humble in victory and gracious in defeat
Tsitsi Mutendi on her work with Nhaka Legacy Planning and African Family Firms
The meaning of Dovetail Resolutions
Observations on 2020
Todd Cherches on visual leadership
Embracing the gray
What harmony isn't
Sarah Peyton on scapegoating
One hundred episodes of gratitude
The Orange
Howard Ross on the impact of bias on our perspective
Let me count the ways
Vik Kapoor on peer conflict coaching at the UN
Hidden threads of conflict
Conflict Resolution Day is October 15
Chuck Howard, International Ombudsman Association’s Executive Director
What am I missing?
Nonviolent Communication – a brief introduction
Joseph Kuo, of Abundance Wealth Planning, on Motivational Interviewing
Mediation or facilitation -- what's the difference?
Going to the balcony
Paula Oleska on the Brain Upgrade and Natural Intelligence Systems
Reinhold Niebuhr on acceptance, courage, and wisdom
Same storm, different boats
Dr. Nate Regier on the Process Communication Model ®and his new book, Seeing People Through
Positive building blocks
Inner conflict and purposeful pivots
Bill Treasurer on courage, feedback, and conflict
What to do about microaggressions
What are microaggressions?
Denise Logan, The Seller Whisperer
Pressure cookers and pressure valves
Reflecting on silence
Jeremy Pollack, of Pollack Peacebuilding Systems, on handling conflict through respect and humility
Location, location, location – family and friends
Location, location, location -- workplace
Dennis Jaffe, PhD, on enterprising families managing conflict
Conflict coaching insight – practice helps
Conflict coaching insight – learn from experience
Cinnie Noble on CINERGY ® Conflict Management Coaching
Reflecting on a recent conflict
SWOT analysis and conflict
Dr. Gleb Tsipursky, CEO of Disaster Avoidance Experts, LLC
VUCA and conflict, part two
VUCA and conflict, part one
Dr. Nate Regier on conflict and compassion
Meditation, mediation, and arbitration
Can you really mediate that?!
Charlie Pillsbury on Mediators Beyond Borders International
Aligning expectations
Tales of wise planning and resilience at the IFG conference
Bhaj Townsend on understanding money stories to keep families connected
React, reply, or respond
The only constant is change
Jürgen Strauss on innovation and cross-cultural communication
Looking back at 2019 and looking forward to 2020
The Golden Rule across world religions
Shirtsleeves to shirtsleeves in three generations
Arielle Nóbile of Legacy Connections Films on preserving family stories
Let it Go
Giving thanks and good intentions
Phyllis Weiss Haserot on the challenges of the multi-generational workplace
Different, not necessarily inferior
Welcoming committee, not selection committee
Susan Schoenfeld, with a hard look at the soft (human) issues
One year into the podcasting adventure
Celebrating Conflict Resolution Day!
Jamie Forbes on empathy and trust
Who makes the first move?
Committing to address a conflict
Scott Perry and the Creative on Purpose community
Aretha’s estate planning: part two, the better options
Aretha’s estate planning: part one, the blunders
Carolyn Kaas, Esq., on Quinnipiac Law’s innovative Dispute Resolution Center
Expanding Pies (with a nod to Fisher and Ury)
Hitting the pause button
Steve Legler, family legacy advisor
Collaboration, Creativity, Compassion at PPI Rendezvous
Celebrating Number 30 and why
Andrew Karlen, Esq., counselor to business owners
When bad conflict happens to good people
The dangers of declarations
Dr. Vanessa Avery on religious diversity, conflict, and the Sharing Sacred Spaces Initiative
The Advantages of Authenticity
“Yes, and” instead of “Yes, but”
Rogério Faé Rodrigues, Brazilian family business consultant: helping families find their own path
Managing conflicting memories
The problem with cookie cutters
Louise Duncan: an introduction to the TetraMap learning framework
More positive lessons from Notre Dame: practice the plan
Positive lessons from Notre Dame: some beats none
Danny van Leeuwen, aka Health Hats, patient-caregiver activist, talks about governance
Creating a catalyst to address conflict
Denial is a lousy conflict strategy
More useful insights on communication from Bruce Hammer, psychologist and leadership developer
Bonus Episode: Reconciliation Day, April 2
Bruce Hammer, psychologist and leadership developer: The importance of understanding how what we are saying is being received
Good Friday agreement – Ireland, 1998
An ounce of prevention
Tara Fappiano: experienced litigator gains new mediation perspective
More perspectives on pachyderms (a different type of elephant)
Perspectives on pachyderms (especially elephants)
Jeff Savlov: Family Business, Siblings, Healing
Conflict: the good, the bad, and …
Dispute, conflict, or both.
Marc Halpert, passionate multipreneur
Fascination. And more.
What's in a [podcast] name?
Introducing Crafting Solutions to Conflict