All Episodes
Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales. — 87 episodes
Language Precision
Option Shaping — Designing the Decision Path
Negotiating Skills-Value Anchoring
Negotiating Skills- Information Control
Negotiating - Strategic Framing
Negotiating is a Skill
Closing On the Objection
Lesson Learned
Your Competitive Advantage
Overcoming Objections Discovered in the Trial Close
Your Book of Business
Handling Multiple Customers
Maximizing the Customer’s Full Sales Potential
Maximizing Your Average Sale
Maximizing Conversion Rate
Proven Linear Equation to Maximizing Sales
Micro Skills - Demo
Micro Skills, Trial Close
You Are the Difference
Micro‑Skills That Strengthen Engagement
Skill Bank
Micro‑Learning To Monumental Achievements
The Trial Close Moving Forward
The Trial Close
The Demo Step of the Sale
When “Just Looking” Becomes “Exactly What I Needed”
Reading the Customer’s Pace
Lost sale - Future wins
Probing the Skill
Probing as a skill
Exceptional Probing Defined
Why brick‑and‑mortar still matters
The definitive shopping experience
"Solving This Together"
"Solving This Together"
"Why Your Job Exists"
"Why Your Job Exists"
"Trust"
"Trust"
"Price Objection"
"Price Objection"
"Let's Solve This Together"
"Let's Solve This Together"
"What Brought You Into the Store Today?"
"What Brought You Into the Store Today?"
“Brick + Mortar Intent”
“Brick + Mortar Intent”
“The Lost Sale”
“The Lost Sale”
“Demonstrating Value!”
“Demonstrating Value!”
The 30-Second Greeting
The 30-Second Greeting
Increasing Your Average Sale
Increasing Your Average Sale
Increasing Customer Lifetime Value
Increasing Customer Lifetime Value
Becoming A Sales Champion
Becoming A Sales Champion
Proactive Listening
Proactive Listening
Maximizing Your Competitive Advantage
Maximizing Your Competitive Advantage
A True Brand Ambassador
True Brand Ambassador
“Becoming the Product Expert”
“Becoming the Product Expert”
Sell the WHAT - But close on the WHY…
Sell the WHAT - But close on the WHY…
The Three Types of Customers
The Three Types of Customers
The value of your customer brings to brick and mortar
The value, your customer brings to brick and mortar. Period.
Customer Speak vs. Customer Meaning
Customer Speak vs Customer Meaning
Fast Answers : Good? Or Bad?
Fast Answers - Good? Or Bad?
The Sale You Lost — And What It Taught You
The Sale You Lost — And What It Taught You
Probing as a Skill — Before You Can Provide a Solution, You Have to Know the Problem
Probing as a Skill
The Human Side
The Human Side : “Tell me what you’re trying to solve,”
Episode two overcoming objections
Your Five Minute Fix: overcoming price objections
Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales
Your Five Minute Fix: Where your customer finds true VALUE