All Episodes

67 - Bridging the Generational Divide: Training Tomorrow’s Claims Experts in a Digital Age with Tracy Yaun

66 - When AI Meets Injury Claims: How Technology is Revolutionizing Major Case Management with Matthew Deming

65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World with Dave Fernandez

64 - When Drones Meet Desk Jobs: The New Age of Insurance Claims with Rob Bowers

63 - Litigation in the Age of AI: Rising Impacts on Plaintiff Advocacy and Defense Costs with Taylor Smith

62 - Claims, Cyber, and Cold Ohio Winters: Tales from the Front Lines of Specialty Insurance with Krista Glenn

61 - The Hidden Battle Over Legal Invoices: Ensuring Fairness and Accuracy in Claims with Lauren Watstein

60 - Adapting to Change: Remote Work, AI Tools, and Human Judgment in Today’s Claims Environment with Mike Cummings

59 - Fraud, Recovery, and Hope: Behind the Scenes of High Hazard Workers’ Compensation with Hope Remetta

58 - Cracking the Montana Litigation Code: AI, Guidelines, and Tax-Free Cars with Brandon Shannon

57 - AI vs. Adjusters: Partnering for Faster, Smarter Claims Processing with Bryan Guin

56 - Inside Workers’ Compensation Claims: A Director’s View on Litigation and Investigations with Michele Punturi

55 - Exploring the Evolution of Negotiation in Liability Claims and the Role of AI Training with Steve Ellis

54 - The Human Touch in a High-Tech World: Risk Management Strategies in Modern Transportation with Carly Eastwood

53 - The Greatest Growth Story in Insurance: RISE’s Journey to 9,000 Members Across 12 Countries with Amy Cooper

52 - The Alliance Effect: How CLM is Uniting the Defense Bar Against a Changing Legal Landscape with Susan Wisbey-Smith

51 - Avoiding Subro Turbulence: How to Spot and Capture High-Value Claims Opportunities with SubroIQ's Matt Freiman and Eric Ashley

50 - Mastering Subrogation: Three Essential Steps to Winning Claims with Ashton Kirsch and Chris Tidball

49 - Insurers vs. Plaintiff Attorneys: Why Collaboration is Key to Staying Competitive with ClaimConnectIQ's Jeanette Hernandez

48 - Training Tomorrow's Adjusters: The Importance of Mentorship in the Claims Industry with Gallagher Bassett's Gary Leonard

47 - Turning Shopping Centers into Living Spaces: A New Approach to Housing with Collins + Collins' Howard Franco Jr., Esq.

46 - Unpacking the Complexities of Bad Faith Claims: What You Need to Know with Erin Erickson and Paul Tranel

45 - From Legal Briefs to Insurance Claims: A Journey of Unexpected Twists with Golden Bear Insurance Company's Alexandra Santo

44 - Building Codes and Catastrophes: What Every Homeowner Should Know with Markel Group's Phyllis Modlin

43 - Fighting Back Against Fraud: Strategies for Insurers and Consumers Alike with Metro Claims & Risk Mgmt's Dwight Geddes

42 - The Human Factor: How Employee Mistakes Lead to Cyber Incidents with Gallagher Bassett's Christa Johnson

41 - Medical Inflation and Litigation: The Hidden Costs of Vacation Ownership with Marriott Vacations Worldwide's Angela Cabado

40 - Leading the Way: How Mentorship Fuels Growth in the Insurance Industry with Rising Insurance Star Executives' Amy Cooper

39 - Claiming Integrity: A Consultant’s Guide to Staying Honest in the Process with Suite 200 Solutions' Lawrence Beemer

38 - The Insurance Equation: Balancing Claims, Coverage, and Consumer Expectation with CLM Alliance's Susan Wisbey-Smith

37 - Crack the Case Early: How Prompt Investigations Maximize Claim Outcomes with Tyson & Mendes' Sitar Bhatt

36 - The Unseen Risks of Winning: How Social Media Can Impact Legal Outcomes with Hawkins Parnell & Young's Elaine Fresch

35 - Exploring Claims, Employee Benefits, and Timeshare Innovations with Marriott Vacations Worldwide's Cade Williams

34 - Insurance in the Face of Chaos: Adapting to Natural Disasters and Litigation Shifts with Great American Insurance Group's Ronald Morrison

33 - Navigating the Maze: Understanding Strict Liability and Fraud in NYC Construction Claims with Kahana Feld's Jeff Miragliotta

32 - How Can Effective Premium Collections Transform the Insurance Industry? with Brown & Joseph's Joe Falletti

31 - Unmasking the Hidden World of Insurance Fraud: What You Didn't Know with Richard Wickliffe, Fraud SME and Author

30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience with Sapiens' Gayle Herbkersman

29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market with Vernis & Bowling's Ian Matthes

28 - Navigating the Changing Landscape of Insurance Defense with Suite 200 Solutions' Taylor Smith

27 - Unveiling the Complexities of Insurance Defense and Fraud Preventing with Wood Smith Henning & Berman's Frances OMeara

26 - Transforming Insurance Claims Management with Innovative Negotiation Strategies with Cruser & Mitchell's Bill Mitchell

25 - Unleashing the Power of Negotiation: Insights from Insurance and Legal Experts with SECURA Insurance Companies and DunbarMonroe's Taylor Rawal and Chris Dunnells

24 - Innovating Claims Handling: Navigating Legislative Changes and Trial Lawyer Tactics with First Acceptance Insurance's Sarannah McMurtry

23 - Unveiling the Truth: Exploring Fraud and Recurring Injuries in Insurance Claims with Gerber Ciano Kelly Brady LLP's Kelly Petter

22 - Streamlining Insurance Claim Adjustments: The Impact of Digital Owl with DigitalOwl's Sean Allen

21 - Navigating Change and Championing Diversity with Marsh & McLennan Agency's Angela Lee

20 - The Impact of Increasing Insurance Limits on Owner-Operator Truck Drivers with OOIDA's James Luce

19 - The Bottom Line Impact: Recovering Missed Third-Party Deductibles in Commercial Insurance with Paragon's Sean Garret

18 - Unveiling the Power of Relationships in the Insurance Industry with CLM Alliance's Ronna Ruppelt

17 - Unveiling the Untold Stories of Insurance with Gallagher Bassett's Caryn Siebert

16 - The Most Customer-Friendly Appliance Protection Program in the US with Domestic & General Group's Gayle Terry

15 - Navigating the Complex World of Claims and Litigation with CLM Alliance's Ronna Ruppelt

14 - From Accidents to Millions: The Twisted Path of Unethical Insurance Claims with Tim Nee

13 - Staying at a Good Pace with Obie Insurance's Matt Sutika

12 - Gaining the Knowledge to Advance with Bluefire Insurance's Ty Anderson

11 - The Value of Subrogation with MWL Law's Gary Wickert

10 - Communicating the Everchanging Marketplace with WTW's Teresa Carmody

9 - Medical Claims with Authentic 4D's Jorey Chernett

8 - Consumer Sentiment with Liberty Mutual Insurance's Mike Fiato

7 - The Future Generations with New York Central Mutual's Tim Trueworthy

6 - Inflation with WTWCO's Katey Walker and Klayton Southwood

5 - The Challenges Facing Claims Professionals with Quinley Risk Associates' Kevin Quinley

4 - Innovating The Claims Process with Geddes Managment Group's Dwight Geddes

3 - Claims Management with HUB International's Dave Chmiel

2 - Subrogation Nation with SecondLook's Robert Larkin

1 - Introducing the Insurance Claims Innovation Podcast with SecondLook's Chris Tidball