All Episodes
The Reality of Business — 103 episodes
How to Interview Better (Part 2): The Questions Every Candidate Should Ask
How to Interview Better (Part 1): The Questions Every Employer Should Ask
Glengarry Glen Ross: The Greatest Sales Play Ever Written?
AI & Customer Experience: Why Human Skills Matter More Now
Contact Centres: The Brand & Customer Lifetime Value
Contact Centres: The Future Team Leader - CX & Performance Coach
Contact Centres: The Future - How AI is Reshaping & Elevating Human Skills
Incentives, Rewards & Motivation
Business Language, Political Spin & the Loss of Plain Speaking
Standards Have Slipped: Why Leadership Needs to Step Up
Team Leaders Part 2: Managing Time & Managing Work
Team Leaders Part 1: People Management Without the Drama
Time: Rethinking and Achieving Control
25 Years of Bob, Jeremy & Reality: Lessons from Building a Training Business
Selling Biases: Are You Taking Choices Away From Customers?
When Values Get Quiet: Why DEI Cuts Raise Loud Questions
Your Best Sales Conference: Improving the Impact on Sales Teams
Guerrilla Marketing: Unexpected & Unforgettable Campaigns
Key 2025 Business Strategies: How to Thrive in Twenty-Five!
The Digital Nomad Podcast: The Astounding New Truths of Remote Working
Motivation Matters: Creating a Culture that Retains and Inspires
The Best Way to Measure Business Performance: The Truth Behind the Metrics
Executive Coaching: How Does It Work? Where Has It Come From? Transforming The Workplace
Building Loyalty: How to Create a Trustworthy Workforce
Disloyal Bonding Exposed: Protecting Customer Loyalty & Strengthening Service
The Cost of Deception: How Strategic Lies Undermine Business Integrity
Disloyal Bonding: The Hidden Costs of Strategic Deception in Business
Beginner's Guide to AI: The Evolution & Impact of Artificial Intelligence for Business
Networking Do’s & Don’ts: Mastering Networking Opportunities
Election Special: Why Does Public Speaking Matter? How Do You Engage & Influence Your Audience?
Senior Management Development - What Are Your Options?
Tipping, Service Charges, Brand Charges… What is happening with this ‘grey area’?
B2B Buying & Selling in a Hybrid Work World
Selling More: Is It Down to Behavioural Science or Just BS?
Customer Service in the UK – In 2024 How Are We Really Being Served?
Sales Targets (& How They Work Against You)
First Jobs: What’s the best first job? What should you look for?
2024 Reflect and Reset: What are your goals and resolutions? How will you have a great year?
Team Leaders Do's & Don'ts: Leadership Tips & Tricks for Thriving Teams
The SFC Coaching Model: Sweary Coaching for All
What’s Funny? The Evolution & Impact of Humour in Business
Bad Management: The UK Corporate Crisis - Your Leadership Challenges & Solutions.
Teambuilding Part 2 – Bletchley Park & Codebreaking
The Camino de Santiago Podcast – Bob’s Camino
Team Building: Do's & Don'ts
Decision-Making
Interview with Tim Christie (Jeremy's Uncle)
Exhibitions - Dos & Don'ts
Unlocking Success: Discover the DRIVES That Cultivate Collaboration & Self-Worth for Business Growth
Stop Winging It! Why Rehearsal Is Your New Habit.
Reviving the Tea Break
Conferences: Do's & Don'ts
Strikes & Striking
Retirement or Reset?
Snake Oil to Critical Friend: How the History of Sales Can Improve Your Future
Motivation
New Year's Resolutions
The 4-Day Week
Interview with Professor Nigel Adams, Director of the Buckingham Enterprise and Innovation Unit (BEIU), at The University of Buckingham.
Quietly Quitting or Quietly Firing?
New Managers - Key Things to Work On
Who Should You Hire Right Now?
How to Manage a Large Training Project
How We Won Our Best Clients - Five ways - Five Short Stories (B2B)
Leadership Principles For Today
Free Inspiration
Sales Maxims
Sales Manager's Ride Along - Sales Meetings Accompaniment
Short Termism and Lifetime Value
Selling Things At A Higher Price
How to be a Sales Leader Right Now 2022
Presentation Skills Please
Conferences and Conference Speaking
Sales Bonuses Do They Motivate Salespeople Any More?
Does All Selling Begin With An Email?
Hamlet - The Persuader
The Best Sales Films
In praise of Glengarry Glen Ross
Leadership Levels and Disloyal Bonding from Head Office!
Retailers, change or shut up shop
Is University Worth the Student Debt? A lively debate!
Biases. What are people getting biased about?
Your Personal Brand
Reappraising the Appraisal
Ed Stoppard Part 2
Ed Stoppard
James Golding: endurance cyclist, cancer beater and former world record holder. Now his sights are set on winning RAAM, Race Across America.
2020 Reflections
The Office Christmas Party
Dissecting the Obsession with Meetings
"Your First Ten Words..." The Comedy in Customer Service
Follow Up. Why people don't.
USA Election, Leadership and Lockdown.
NPS - Net Promoter Score, Misguided or Misused? The "would you recommend us" metric the world has signed up to.
Working from home or heading back in?
Surprise Surprise! You're in sales now too...
Disloyal Bonding
Two Englishmen in New York...
Travel, looking back & ahead.
Your Company Values. Total BS?
Training in India. Bonus episode, 3.
The World will Thrive without Employees, Podcast 2
The Age of Targeting is Over. Debriefing the debate.