All Episodes

Is Emotional Intelligence Hospitality's most important skill?

Why Hotels Keep Failing at Staff Training (And How to Fix It) with Sarah Brooks

Hotel Staff Training: Turning Operational Intelligence into ROI with Julia Krebs

Websites for Humans vs. Agents: The Future of Independent Hotel Distribution

Stop Managing Rooms: The Evolution of Total Revenue Management with Alexey Kovrigin.

Beyond the Booking Engine: How AI Agents Will Sell Your Hotel in 2027

The "Silent Killer" of Independent Hotels (And How Training Stops It)

Hotel Staff Training: Expense or Investment? With Yamel Henriksen from AHLEI

Why Train If They Leave?" Solving the $5,800 Turnover Problem

Hospitality Training Playbook: Inside Manifesto Market’s Success

Gen Z in Hotel Jobs: Hotel Training for the next Gen of Hoteliers

Gen Z at Work: Why Hospitality is Ghosted and How to Fix it.

Gen Z in Hospitality: What Hotels Must Change to Survive | Benoît Vancauwenberghe

Negotiation Secrets Every Hotelier Should Know | Tatjana Kniazeva

Hotel Staff Training Secrets from the #1 Luxury Resort in America

Hotel Technology & Emotional Connection: Training Staff to Win Guest Loyalty

The Future of Hospitality | Nah-Dja Tien

Hotel Onboarding Today: How Training Shapes Staff Retention & Guest Experience - PART 2

How Great Hotel Onboarding Boosts Staff Retention – Lessons from the Past

Raquel Noboa | Onboarding Hotel Staff for Sustainability Success

How to Train Hotel Staff to Sell More | Geoffrey Toffetti

Essential Marketing - Tips for Hospitality Tech Startups

Why Hotel Staff Training Makes or Breaks Guest Experience

Alexander Muir | Hospitality Learning - Blending Tradition with the Future

Brian Barden | Building Hotel Team with Engaging Work Culture

Mary Mattson-Quagliana | Your Hotel Values Are More Than Just Words.

Eduardo Alcalde | The Future of Hotels: Adapting to Gen Z and Tech

Kim Baaden & Kovid Panthy | Hospitality Leadership in Transition

Nah-Dja Tien and Vladka Vlaskova | A Must in Hospitality Leadership

Alexey Kovrigin | The RMS Trust Gap: Empowering People Behind the Pricing

Sabine Holtkamp | Better Strategies for Direct Booking

Matthieu Mioche | Why No One Wants to Work in Hospitality

Schulering Community Webinar | The Role of Professional Communities in the Hospitality Industry

Burak Ipekci | Concierge - The Beating Heart of Hotels

Krisztina Soreg | The Future of Talent in Hospitality

Jody Jacobson | Data Migration Hurdles in the Hotel Industry

Hotel Training and Mentorship at Resorts World Las Vegas with Shannon McCallum

Saar Shai | Engaging Kids: A New Frontier for Hotels

Karla Kannan | Hotel Trainings Start with this ONE QUESTION

Chris Zhao | Hotel Digital Marketing in 2025

Building Hotel Culture with Schulering

Jan Šulc | Building a High-End Resort

Kadi Saadlo | A Game-Changing Digital Solution for Hotels and Guests

Carolina Peralta | Digital Transformation and Hospitality Strategy

Wilka Nascimento | Leadership Challenges in Hospitality

Claudio Cardozo | Revolutionizing Gastronomy with Sustainability

Ghaith Dalati | The Role of Hotels in Global Sustainability

John Carpenter | Solving the Hospitality Staffing Crisis

Ep. 97 Daniel Doppler | Understanding Structured Data: The Fuel of AI

Ep. 96 Bill Muench | Why should I work with a hospitality consultant?

Ep.95 Szilvia Olah | Employee Experience Design: The Untapped Solution to Hospitality's Talent Crisis

Episode 94. Carina Stegmayer | Room Inventory: The Missing Jewel of Hotel Revenue

Ep.93 Mary Mattson-Quagliana | Most Hotels Are Missing This One Thing

Ep.92 Matthieu Mioche | The Hidden Truth Behind Hospitality’s Talent Crisis

Ep.91 Alecia Maximo | Are You Ready for the AI Revolution in Hospitality? Startup Series.

Ep.90 Bill Green | Behind the Scenes of F&B Success: The Untold Tech Secrets for Independent Hoteliers.

Ep.89 Rachelle Peterson | Is your hotel TV stuck in the past? Upgrade your content game.

Ep.88 Jacki Brown | Step-by-step: Launching Hospitality Tech

Ep.87 Juan Pablo Soler | What Your Guests Secretly Want (But Won’t Ask For)

Ep 86. Maria Corpas | Maximizing AI for Hotel Marketing: 8 Practical Copywriting Use Cases

Ep.85 Custodio Barreiros | Why GMs Are Scared of Hotel Technology (And What They Can Do About It)

Ep.84 Martina Lazarova | 4 Costly Mistakes Hotels Make That Could Be Destroying Your Profits

Ep.83 Omar Boubess | The 4-Point Strategy for Independent Hotels to Compete Against the Giants

Ep.82 Adam Mogelonsky | Food is Medicine: Why Your Hotel's Staff Lunch Could Be Its Greatest Asset

Ep.81 Shannon McCallum | How to Build Successful Hospitality Mentorship Programs

Ep.80 Nah-Dja Tien | Behind the Smiles: The Impact of Employee Satisfaction on Hotel Ratings

Ep.79 Nah-Dja Tien | How to Design Guest Services that Get 5 Stars Reviews

Ep.78 Nah-Dja Tien | Hospitality's Leadership Confidence Crisis

Ep.77 Nah-Dja Tien | Innovating Hospitality with Creativity

Ep.76 Nah-Dja Tien | The Relevance of Mentorship in Hospitality

Ep.75 Nah-Dja Tien | Work-life balance in Hospitality

Ep.74 Nah-Dja Tien | Mental Health Awareness in Hospitality

Ep.73 Nah-Dja Tien | Is it possible to Find Happiness in Hospitality?

Ep.72 Rocco Bova | 3 Life Lessons to Find Happiness in Hospitality

Ep.71 Adam Tuttle | 4 Secrets to Building Strong SOPs for your Hotel

Ep.70 Lilith Diringer | Journey Towards Greener Hospitality: ChargeHolidays in Focus

Episode 69. Jasmine Seliga | Unlocking the Secrets of Hotel Tech Stacks Buying

Episode 68. Mark Lumpkin | Is Short Term Rentals Hospitality or Tourism?

Episode 67. Samira Holma | Empowering Local Communities to Promote Destinations

Episode 66. Mauricio Guerrero | MICE - What it is, Why it Matters, and The Future.

Episode 65. Schulering Team | Unveiling Schulering Story

Episode 64. Christine Malfair | Marketing Wisdom: Strategies for Independent Hotels

Episode 63. Alexander Muir | The Evolution of Hospitality Education

Episode 62. Waël Mashini | Telling Stories through Hotel Design

Episode 61. Ben Peterson | Unveiling Africa's Tourism Potential

Episode 60. Eduardo Alcalde | The Art of Hospitality Leadership

Episode 59. Javier Jimenez | Wasteless Hospitality. Building Sustainable Business Models.

Episode 58. Claire Crowell | Cultivating Supportive Communities in Hospitality

Episode 57. Nick Saaf | Passion, Progress, and Personalized Service

Episode 56. Akshay Dekate | Navigating the Future of Guest Experiences

Episode 55. Nah-Dja Tien and Vladka Vlaskova | Emotional Intelligence in Hospitality

Episode 54. Alex Munford | Perspectives on Work-Life Harmony in Hospitality

Episode 53. Niki Vinogradoff | Mindful Leadership in Hospitality

Episode 52. Networking Webinar: Innovative Learning Paths in Hospitality

Episode 51. The Most Engaged Episode. Claudia Bogensperger: Journey towards Regenerative Tourism

Episode 50. Editor's Pick. Dylan Beaumont: Building Staff Engamement in Hospitality

Episode 49. Recap of the most popular episodes of 2023. Ondrej Molina: Cooking Up a Sustainable Future.

Episode 48. Robert Recupero | Moomenti: Curating your Luxury Moments

Episode 47. Nah-Dja Tien | Hospitality Unboxed: Service, Smiles, Success.

Episode 46. Paula Carreirão | Insights and Innovations with Cloudbeds

Episode 45. Stanislava Bartkova | Insights from a Hotel Industry Veteran

Episode 44. Don Barnett | Hotel Marketing Force Awakens with Jedi Don Barnett

Ep43. Brian Barden | Soccer Balls & Hotel Halls with Brian Barden

Ep42. Anders Johansson | Talking Hotel Data - The Currency of the 21st Century

Ep41. Maria Navarro | Check-ins and Copywriting

Ep40. Jan Šulc | Crafting a luxurious resort

Ep39. Adam Mogelonsky | Unlocking the Future of Hospitality

Ep38. Yevgeniya Tyumina | The Role of Social Media in Modern Hospitality

Ep37. Alejandro Leo | Connecting Wellness, Learning and Leadership

Ep36. Sustainability in Hospitality: A Recap

Ep35. Web 3: Hospitality’s Digital Horizon Explored

Ep34. Diana Soprana | Prioritizing People in the Hotel Business

Ep33. Jiri Brynda | Creating Luxury through Personal Touch

Ep32. Kadi Saadlo | Revolutionizing Hospitality with Hotel Buddy

Ep31. Marco Antonio Lueg | Exploring the Virtual Reality Frontier in Hospitality

Ep30. Fran Kauzlaric | Elevating Guest Experiences

Ep29. Ondrej Molina | Cooking Up a Sustainable Future

Ep28. Claudia Bogensperger | Journey towards Regenerative Tourism

Ep27. Networking Webinar: Building Relationships in the AI Age

Ep26. Tomas Nesvorny | Walking the Sustainability Talk

Ep25. Vladislav Severa | Personalized Learning Experiences and Longevity Innovations

Ep24. Veronica Guguyan | Connecting Values and Success

Ep23. Viktor Holy | Longevity Revolution and hospitality

Ep22. Szilvia Olah | Creating a Supportive Learning Environment

Ep21. Julien Bailly | Innovative Concept for Sustainable Hospitality

Ep20. Ghaith Dalati | Creating a Culture of Sustainability

Ep19. Paul Moxness | Unveiling the Power of Personalized Experiences

Ep18. Claudio Cardozo | A Journey towards Sustainable Gastronomy

Ep17. Omar Boubess | Branding: Bonding Guests, Boosting Revenue

Ep16. David Merten | How a Crisis Positively Transformed My Tourism Business

Ep15. Dylan Beaumont | Building Staff Engamement in Hospitality

Ep14. Rocco Bova | Stories of a hotelier and the introduction of new hotel concept

Ep13.4 Adam Mogelonsky | NFTs and hospitality: Could NFT's loyalty programs become a new economy? (Part 4)

Ep13.3 Adam Mogelonsky | Wellness and the future of hospitality for an aging population (Part 3)

Ep13.2 Adam Mogelonsky | Why will wellness play a crucial role in the hospitality industry (Part 2)

Ep13.1 Adam Mogelonsky | How can hotels leverage the metaverse and 3 tech priorities for NOW (Part 1)

Ep12. Carolina Peralta | How I won a scholarship for a Master degree at Les Roches

Ep11. Daniel Honzik | Hospitality Education vs The Real World

Ep10. John Carpenter | How to build better Hiring and Retention Strategies for Hospitality

Ep9. Rachel Story talks about communication skills

Ep8. Jiri Lizler talks about photography

Ep7. Wilka Nascimento talks about leadership in hospitality

Ep6. Paula Carreirao talks about AI-Powered Hotel Chatbot

Ep5. Maria Corpas talks about copyrighting ideas for hotels

Ep4. Linde Borger talks about sustainability for hotels

Ep3. Simone talks about the future in hospitality

Ep2. Jakub talks hospitality in different markets

Ep1. Juliana Hahn talks copywriting

Nurturing a Business Relationship