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All Episodes

The Coffee Experts Club Podcast — 129 episodes

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Title
1

129. Clean Books, Better Decisions: The Coffee Shop Finance Deep Dive

2

128. Small Upgrades, Big Returns: Evolving Your Coffee Shop the Right Way

3

127. How to Survive Slow Seasons in a Coffee Shop

4

126. Are You Losing Money Without Realizing It?

5

125. Holding the Line: Managing Employees and Maintaining Standards

6

124. Building a Coffee Shop Culture That Reduces Turnover

7

123. Moving Locations Without Losing Customers

8

122. Grand Openings, Growing Pains, and Hard Lessons in Expansion

9

121. How Community Partnerships Fuel Coffee Shop Growth

10

120. A Conversation Worth Revisiting: People, Systems, and Coffee

11

119. The Metrics That Make Multi-Location Drive Thru's Work

12

118. How to Create Consistency Across Multiple Coffee Shops

13

117. What Your Menu Prices Should Actually Be Doing

14

116. Staying Profitable as Wages and Costs Increase

15

115. Standing Out in a Crowded Coffee Market with Deal Days

16

114. When Growth Forces Change: Relocating a Flagship Store

17

113. Pivot Fast: How Small Coffee Companies Win Against Big Chains

18

112. How to Keep a Café Stable When You're Not There

19

111. Making the Holidays Special for Staff and Customers

20

110. Tis the Season: How Coffee Shops Win the Holidays

21

109. Revitalizing a Coffee Brand: The Oregon Mountain Story, with Travis Woodrum

22

108. Growth vs. Local Identity: A Business Dilemma

23

107. Ground Level - How to Train a New Employee (Without Losing Your Mind!)

24

106. Plan Now, Win Later: How Coffee Leaders Nail Q4 Annual Planning

25

105. Promote or Recruit? How to Find Your Next Coffee Shop Manager

26

104. WhatsApp, Vendors, and the Art of Accountability: Communication that Builds Coffee Shop Success

27

103. Keeping Your Coffee Shop on Track: The Power of Accountability

28

102. Beyond the Drive-Thru: Rethinking Coffee Shop Expansion

29

101. Rolling in Revenue: Avoiding the Pitfalls of Success

30

100. Pivot Without Panic: Lessons in Resilience for Coffee Entrepreneurs

31

99. Demotion Done Right: Tough Conversations Every Coffee Leader Must Have

32

98. The Money Mistakes Most Coffee Owners Make (and How to Avoid Them)

33

97. The Hometown Hero Playbook for Coffee Shops

34

96. Delegate to Elevate: Building a Sustainable Coffee Shop Team

35

95. How to Stop Running Your Coffee Shop Like Your Hair's on Fire!

36

94. Is Your Profit Walking Out the Back Door? How to Avoid Shrink

37

93. Conquering Coffee Shop Equipment Challenges

38

92. How and When to Bring Production In-House to Boost Profits

39

91. Grand Opening and How They Teach You that You Don't Know Everything

40

90. Lessons Learned for Your Next Grand Opening

41

89. How to Help Your Employees See the Future Part 2: Incentives and Plans

42

88. How to Help Your Employees See the Future

43

87. Key Vendors - When and How to Replace Them

44

86. Is There Ever a Good Time to Open a Cafe?

45

85. The Art and Science Behind Staffing New Coffee Locations

46

84. Fear and Risk Taking in the Coffee Business

47

83. Why You Need to Surround Yourself with Smart People

48

82. The Value of Doing a Climate Check on Your Coffee Business

49

81. Choosing the Right POS System at the Right Time for Your Coffee Shop

50

80. Navigating the Different Seasons of Business in Coffee

51

79. Building a New Coffee Location - The Good, The Bad, and The Battle-Tested

52

78. The Problems and Possibilities with Having a Business Partner

53

77. Major Starbucks Layoffs! Are You Watching Your Labor?

54

76. The Conversation of Raised Prices to Your Customers

55

75. An Industry Wide Shift in the Cost of Green Beans and What We Think You Should Do

56

74. Effective Tips to Deal with Employee Theft

57

73. Starbucks did what?? Balancing pricing, profitability, and customer experience

58

72. How Much will Starting a Coffee Company Cost Me

59

71. Tips for Improving Your Coffee Business by Streamlining Your Systems

60

70. From Coffee Carts to Multi-Locations: Balancing Risk, Growth, and Opportunity

61

69. Things to Evaluate in your Coffee Business

62

68. The Ins and Outs of A Coffee Truck with Susan Arredondo of Good Grounds Coffee

63

67. Overcoming the Jitters & Opening a Coffee Shop: Lessons from the Field

64

66. How to Tell if You're Pricing Correctly

65

65. Lessons in Bootstrapping, Mentorship, and Growth

66

64. Taking Over a Coffee Shop in a Small Town with Meleni Cruz of Press Coffee House

67

63. Consistency, Competition, and Customer Loyalty in the Coffee Business

68

62. The Importance of Car Times For Drive Thru Coffee

69

61. Scaling for Success: Coffee Business Growth Strategies with Ben and Drew

70

60. Streamlining Coffee Shop Success: Smart Ordering Systems for Growth

71

59. Profitability and People: How Numbers Drive Success

72

58. The Most Important Thing About Your Business You're Not Talking About...Profitability

73

57. Where to Even Begin with Marketing For Your Coffee Shop

74

56. The Challenges and Opportunities that Come with Expanding Your Coffee Business with Jonathan Maiers of Coffee Republic

75

55. How the People of Your Business Make or Break Your Coffee Shop

76

54. Picking Your Coffee Shop Location

77

53. The Return of Soda Shops and What it Means For Coffee

78

52. Third Wave Coffee with First Wave Compassion: An interview with Clay Weigand of Bad Habit Coffee

79

51. Navigating Coffee Shop Offerings: Lessons From In N Out and More

80

50. Big Chain Lessons for Small Cafés: Reflecting on Our Conversation with Derek Tonn of Black Rock

81

49. Integrating Success: Derek Tonn on Upgrading Black Rock Coffee's Tech Stack

82

48. The Ups and Downs of Working with a Young Staff

83

47. College Town Coffee: Inside the World of Coffee Culture

84

46. Bentley's Coffee: Creating Success In Oregon's Competitive Market

85

45. How To REALLY Innovate: Brandon Eastman's Bentley's Coffee Journey

86

44. The Need for Techs in the Coffee Industry

87

43. A Journey from Dreams to Reality with Cody Anderson of Houdini Coffee Roasters

88

42. Being A Trend Setter with Paul Tosberg Of Coffee Culture

89

41. From Photo Drive Thru to Coffee Drive Thru with Paul Tostberg

90

40. Exploring Belizean Coffee: A Journey with Gallon Jug

91

39. Exploring Paradise: The Story Behind Belizean Coffee with Malcolm Robinson

92

38. The Magic Elements of Coffee, Strategies that Translate Across the Country

93

37. Talking Expansion with Jonathan Maiers of Coffee Republic

94

36. Finding Your Lane: Navigating Success in the Coffee Industry

95

35. Coffee Culture vs. Business Realities: Lessons from Ethos Bakery with Cody Anderson

96

34. Navigating the Franchise Landscape: Coffee, Food, and Beyond with Jon Ostenson

97

33. Outsider Coffee From Coast to Coast with Lindsay McPhail

98

32. Do you even know what your customer wants?

99

31. This is the Champion of POS Systems with Jerrick Gillum of Swigg Coffee

100

30. Making the Data Simple with Derek Tonn of Black Rock Coffee

101

29. CJ McPhail of Outsider Coffee: Your Business Needs To Be Your Mission

102

28. The Challenges and Successes of Running Remote Locations

103

27. Expanding Your International Franchise

104

26. Coffee Team Mastery with Mason Rojas, Regional Manager Black Rock Coffee

105

25. Revolutionizing Coffee Culture with Stephen Donley of Black Rock Coffee

106

24. Coffee Buzz: De Los Mayas & Coffee Republic Updates with Ben and Drew

107

23. Coffee Shop Marketing Magic with Robin Maiers of Coffee Republic

108

22. Brewing Resilience: Drew Davis Unveils the Soul of Renowned Flat Caps

109

21. Coffee Company Acquisitions and the Secrets to Success

110

20. Coffee Republic: Thriving in Coffee with Martin Maiers

111

19. Navigating Holiday Deals and Mastering the Rush

112

18. Inside The Human Bean, Regan's Journey in Coffee Management

113

17. After the Grand Opening Dust Settles

114

16. Turning Troubles into Triumph at The Human Bean

115

15. Insider Secrets to Opening a Coffee Shop Abroad

116

14. Unlocking Belize's Coffee Culture

117

13. Buying a Coffee Shop with Jerick from Swigg Coffee

118

12. Coffee Republic's Grand Opening Strategy Revealed!

119

11. Grand Opening Prep with Jonathan of Coffee Republic

120

10. More Cash In, Less Cash Out: Lowering Your C.O.G.S

121

9. Create the Product You Sell with Cody of Roasters Coffee

122

8. You're Still Using Paper Stamp Cards?!

123

7. The Successes of Black Rifle Coffee

124

1. Is Your Coffee Shop Profitable?

125

2. The Secrets of Management at The Human Bean

126

3. A Coffee Journey - From New Hire to Manager

127

4. Ask the Experts

128

5. The Maintenance Necessary to Succeed with Varick Angel

129

6. The University of Coffee with Jordan Angelo