All Episodes
The Coffee Experts Club Podcast — 149 episodes
149. Make It or Buy It?
148. One Piece of Paper That Protects Your Shop
147. The Cogs Number That Should Scare You
146. Coffee Shop Equipment Essentials
145. Why Great Coffee Shops Start Slipping
144. Build a Coffee Shop, Not Just Another Job
143. She Made $30 a Day, Now She Has 5 Shops
142. Don't Let a Great Idea Create Chaos
141. The 90-Second Rule Every Coffee Shop Should Hit
140. From Firefighting to Frameworks
139. Electric Culture in Your Coffee Shop
138. Where Should My Money Go?
137. Back to Basics in Coffee Operations
136. Protecting Your Culture as You Grow
135. Why Your Coffee Shop Is Good But Not Great Yet
134. Do You Know What Your Drinks Are Actually Costing You?
133. The $1.7 Million Coffee Shop: Here Is What They Did Right
132. What Kind of Coffee Shop Do You Actually Want to Run?
131. One Second Faster Means $30,000 More. These Founders Did the Math.
130. Stop the Chaos: How to Actually Communicate With Your Team
129. Clean Books, Better Decisions: The Coffee Shop Finance Deep Dive
128. Small Upgrades, Big Returns: Evolving Your Coffee Shop the Right Way
127. How to Survive Slow Seasons in a Coffee Shop
126. Are You Losing Money Without Realizing It?
125. Holding the Line: Managing Employees and Maintaining Standards
124. Building a Coffee Shop Culture That Reduces Turnover
123. Moving Locations Without Losing Customers
122. Grand Openings, Growing Pains, and Hard Lessons in Expansion
121. How Community Partnerships Fuel Coffee Shop Growth
120. A Conversation Worth Revisiting: People, Systems, and Coffee
119. The Metrics That Make Multi-Location Drive Thru's Work
118. How to Create Consistency Across Multiple Coffee Shops
117. What Your Menu Prices Should Actually Be Doing
116. Staying Profitable as Wages and Costs Increase
115. Standing Out in a Crowded Coffee Market with Deal Days
114. When Growth Forces Change: Relocating a Flagship Store
113. Pivot Fast: How Small Coffee Companies Win Against Big Chains
112. How to Keep a Café Stable When You're Not There
111. Making the Holidays Special for Staff and Customers
110. Tis the Season: How Coffee Shops Win the Holidays
109. Revitalizing a Coffee Brand: The Oregon Mountain Story, with Travis Woodrum
108. Growth vs. Local Identity: A Business Dilemma
107. Ground Level - How to Train a New Employee (Without Losing Your Mind!)
106. Plan Now, Win Later: How Coffee Leaders Nail Q4 Annual Planning
105. Promote or Recruit? How to Find Your Next Coffee Shop Manager
104. WhatsApp, Vendors, and the Art of Accountability: Communication that Builds Coffee Shop Success
103. Keeping Your Coffee Shop on Track: The Power of Accountability
102. Beyond the Drive-Thru: Rethinking Coffee Shop Expansion
101. Rolling in Revenue: Avoiding the Pitfalls of Success
100. Pivot Without Panic: Lessons in Resilience for Coffee Entrepreneurs
99. Demotion Done Right: Tough Conversations Every Coffee Leader Must Have
98. The Money Mistakes Most Coffee Owners Make (and How to Avoid Them)
97. The Hometown Hero Playbook for Coffee Shops
96. Delegate to Elevate: Building a Sustainable Coffee Shop Team
95. How to Stop Running Your Coffee Shop Like Your Hair's on Fire!
94. Is Your Profit Walking Out the Back Door? How to Avoid Shrink
93. Conquering Coffee Shop Equipment Challenges
92. How and When to Bring Production In-House to Boost Profits
91. Grand Opening and How They Teach You that You Don't Know Everything
90. Lessons Learned for Your Next Grand Opening
89. How to Help Your Employees See the Future Part 2: Incentives and Plans
88. How to Help Your Employees See the Future
87. Key Vendors - When and How to Replace Them
86. Is There Ever a Good Time to Open a Cafe?
85. The Art and Science Behind Staffing New Coffee Locations
84. Fear and Risk Taking in the Coffee Business
83. Why You Need to Surround Yourself with Smart People
82. The Value of Doing a Climate Check on Your Coffee Business
81. Choosing the Right POS System at the Right Time for Your Coffee Shop
80. Navigating the Different Seasons of Business in Coffee
79. Building a New Coffee Location - The Good, The Bad, and The Battle-Tested
78. The Problems and Possibilities with Having a Business Partner
77. Major Starbucks Layoffs! Are You Watching Your Labor?
76. The Conversation of Raised Prices to Your Customers
75. An Industry Wide Shift in the Cost of Green Beans and What We Think You Should Do
74. Effective Tips to Deal with Employee Theft
73. Starbucks did what?? Balancing pricing, profitability, and customer experience
72. How Much will Starting a Coffee Company Cost Me
71. Tips for Improving Your Coffee Business by Streamlining Your Systems
70. From Coffee Carts to Multi-Locations: Balancing Risk, Growth, and Opportunity
69. Things to Evaluate in your Coffee Business
68. The Ins and Outs of A Coffee Truck with Susan Arredondo of Good Grounds Coffee
67. Overcoming the Jitters & Opening a Coffee Shop: Lessons from the Field
66. How to Tell if You're Pricing Correctly
65. Lessons in Bootstrapping, Mentorship, and Growth
64. Taking Over a Coffee Shop in a Small Town with Meleni Cruz of Press Coffee House
63. Consistency, Competition, and Customer Loyalty in the Coffee Business
62. The Importance of Car Times For Drive Thru Coffee
61. Scaling for Success: Coffee Business Growth Strategies with Ben and Drew
60. Streamlining Coffee Shop Success: Smart Ordering Systems for Growth
59. Profitability and People: How Numbers Drive Success
58. The Most Important Thing About Your Business You're Not Talking About...Profitability
57. Where to Even Begin with Marketing For Your Coffee Shop
56. The Challenges and Opportunities that Come with Expanding Your Coffee Business with Jonathan Maiers of Coffee Republic
55. How the People of Your Business Make or Break Your Coffee Shop
54. Picking Your Coffee Shop Location
53. The Return of Soda Shops and What it Means For Coffee
52. Third Wave Coffee with First Wave Compassion: An interview with Clay Weigand of Bad Habit Coffee
51. Navigating Coffee Shop Offerings: Lessons From In N Out and More
50. Big Chain Lessons for Small Cafés: Reflecting on Our Conversation with Derek Tonn of Black Rock
49. Integrating Success: Derek Tonn on Upgrading Black Rock Coffee's Tech Stack
48. The Ups and Downs of Working with a Young Staff
47. College Town Coffee: Inside the World of Coffee Culture
46. Bentley's Coffee: Creating Success In Oregon's Competitive Market
45. How To REALLY Innovate: Brandon Eastman's Bentley's Coffee Journey
44. The Need for Techs in the Coffee Industry
43. A Journey from Dreams to Reality with Cody Anderson of Houdini Coffee Roasters
42. Being A Trend Setter with Paul Tosberg Of Coffee Culture
41. From Photo Drive Thru to Coffee Drive Thru with Paul Tostberg
40. Exploring Belizean Coffee: A Journey with Gallon Jug
39. Exploring Paradise: The Story Behind Belizean Coffee with Malcolm Robinson
38. The Magic Elements of Coffee, Strategies that Translate Across the Country
37. Talking Expansion with Jonathan Maiers of Coffee Republic
36. Finding Your Lane: Navigating Success in the Coffee Industry
35. Coffee Culture vs. Business Realities: Lessons from Ethos Bakery with Cody Anderson
34. Navigating the Franchise Landscape: Coffee, Food, and Beyond with Jon Ostenson
33. Outsider Coffee From Coast to Coast with Lindsay McPhail
32. Do you even know what your customer wants?
31. This is the Champion of POS Systems with Jerrick Gillum of Swigg Coffee
30. Making the Data Simple with Derek Tonn of Black Rock Coffee
29. CJ McPhail of Outsider Coffee: Your Business Needs To Be Your Mission
28. The Challenges and Successes of Running Remote Locations
27. Expanding Your International Franchise
26. Coffee Team Mastery with Mason Rojas, Regional Manager Black Rock Coffee
25. Revolutionizing Coffee Culture with Stephen Donley of Black Rock Coffee
24. Coffee Buzz: De Los Mayas & Coffee Republic Updates with Ben and Drew
23. Coffee Shop Marketing Magic with Robin Maiers of Coffee Republic
22. Brewing Resilience: Drew Davis Unveils the Soul of Renowned Flat Caps
21. Coffee Company Acquisitions and the Secrets to Success
20. Coffee Republic: Thriving in Coffee with Martin Maiers
19. Navigating Holiday Deals and Mastering the Rush
18. Inside The Human Bean, Regan's Journey in Coffee Management
17. After the Grand Opening Dust Settles
16. Turning Troubles into Triumph at The Human Bean
15. Insider Secrets to Opening a Coffee Shop Abroad
14. Unlocking Belize's Coffee Culture
13. Buying a Coffee Shop with Jerick from Swigg Coffee
12. Coffee Republic's Grand Opening Strategy Revealed!
11. Grand Opening Prep with Jonathan of Coffee Republic
10. More Cash In, Less Cash Out: Lowering Your C.O.G.S
9. Create the Product You Sell with Cody of Roasters Coffee
8. You're Still Using Paper Stamp Cards?!
7. The Successes of Black Rifle Coffee
1. Is Your Coffee Shop Profitable?
2. The Secrets of Management at The Human Bean
3. A Coffee Journey - From New Hire to Manager
4. Ask the Experts
5. The Maintenance Necessary to Succeed with Varick Angel
6. The University of Coffee with Jordan Angelo