All Episodes
The Journal Podcast — 230 episodes
Episode 232 - The PSP Association
Episode 231 - Workplace injury and claims in production
Episode 230 - Political Violence & Terrorism Insurance
Episode 229 - Commonwealth Insurance Forum: Insurance-Linked Securities
Episode 228 - Disability inclusion in the workplace
Episode 227 - Kidnap & Ransom Insurance
Episode 226 - National Consultation: Telematics and young drivers safety
Episode 225 - The Insurance Charity: Awareness Week 2026
Episode 224 - Local Matters: Network Conference 2026
Episode 223 - Prize Indemnity Insurance: Insuring big prize giveaways
Episode 222 - Events Insurance: Protecting the big occasions
Episode 221 - Specie Insurance
Episode 220 - The Insurance Museum: The story behind insurance
Episode 219 - Space Insurance
Episode 218 - CII Group Strategic Plan Update 2026 - H1
Episode 217 - The History of the CII
Episode 216 - Global Risks: Commonwealth Insurance Forum
Episode 215 - The Professional Map
Episode 214 - How to better support flood survivors
Episode 213 - CPD: Why regulatory minima are not enough
Episode 212 - The Value of Chartered Status
Episode 211 - Economic Abuse: Guidance for Insurers
Episode 210 - National Apprenticeship Week 2026
Episode 209 - Callum Beaton, CII President 2026
Episode 208 - How to boost your wellbeing this winter
Episode 207 - Debunking vulnerability myths
Episode 206 - Commonwealth Insurance Forum: Bridging the protection gap
Episode 205 - Vulnerability in the Claims Process
Episode 204 - Budget 2025 Special
Episode 203 - Subsidence Claims
Episode 202 - Engaging on an International level
Episode 201 - Demystifying Crypto with London Market New Gens
Episode 199 - Local Matters
Episode 198 - Rest, Recovery and Recharge
Episode 197 - Food for Mood with Anna Reddy
Episode 196 - The Worshipful Company of Insurers
Episode 195 - How to manage your mental health
Episode 193 - New Generation Programme
Episode 192 - Professional Standards Committee
Episode 191 - Achieving Award Success
Episode 190 - Commonwealth Insurance Forum
Episode 189 - Network Conference Live! Introducing Adam Harper and Holly Porter
Episode 188 - Corporate Chartered status review
Episode 187 - Reflections on the BIBA Conference 2025
Episode 186 - Transitioning into insurance from the armed forces
Episode 185 - Health & Wellbeing Podcast
Episode 184 - Career paths with Martin Smyth at JLR (Jaguar Land Rover)
Episode 183 - Insuring E-scooters
Episode 182 - Bars & Brushstrokes: Insuring gold and fine art
Episode 181 - Lisa Heath: How Netflix avoids off-screen drama
Episode 180 - Kevin Steed: A career path to AstraZeneca
Episode 179 - Engaging with your Local Institute
Episode 178 - Changing Careers
Episode 177 - Mandating insurance qualifications in UAE
Episode 176 - Strategic ambitions for 2025
Episode 175 - Supporting Vulnerable Customers
Episode 174 - Travel Insurance
Nicola Stacey - CII President 2025
Benefits of using the Connect mentoring platform
CII Professional Communities Update
The CII and PFS 2024 Apprenticeship Awards
The role of apprenticeships in attracting and retaining talent
The role of insurance in UK farming and agriculture
One year of the Consumer Duty
Women in insurance
Personal Development
Vulnerable customers in claims
The Professional Map - the journey so far
Public Trust Index 2024
New Generation Programme
CII Member Designations
Election Manifestos 2024
Looking back at the 2024 BIBA Conference
Interview with Matthew Hill, CEO of the CII Group
Passing CII Exams
Corporate Chartered Status
Excelling at qualifications
The impact of traumatic claims
Routes into the profession
Spring Budget 2024
Inspire Inclusion
Volunteering on Local Institute Councils
Claims Community Board Q&A
Apprenticeships
CII Presidential Theme for 2024
Deconstructing Disability
The value of professional designations
Charting careers in the insurance claims community Ep.4
Consumer Duty - 3 months in
Dive In 2023: Futureproof building and sustaining an inclusive organisation
Insurance Influencer
Matt Watkinson talks about Mastering Uncertainty
The importance of Black History Month
Charting careers in the insurance claims community Ep.3
Shaping the Future of Insurance Conference
Community And Resilience
Charting careers in the insurance claims community Ep.2
Charting careers in the insurance claims community
Career Development with the CII
Consumer Duty Resources
CII Strategic Plan theme 6 - Sustainable Institute
Public Trust Index Update 2023
Strategic Plan theme 5 - Digital First
The Insurance Charities
Strategic Plan theme 4 - World Class Learning
Celebrating Volunteers and Local Institutes
Strategic Plan theme 3 - Sector Thought Leadership
Highlights from the BIBA 2023 conference
Strategic Plan theme 2 - Highest Professional Standards
CII Strategic Plan overview and theme 1
Green and Sustainable Finance
Benefits of Professional membership
Lessons from Covid: Claims best practice
Attracting Talent
Vulnerability and the Consumer Duty
LGBT+ History Month
Mortgage Market Update
Benefits Of Apprenticeships
Benefits Of Consumer Duty
Presidential Year 2023
Production Simplification
Professional standards and misconduct
Mortgage Brokers Supporting Customers
The Professional Map
Dive In to Diversity
Cyber Security and Digital Ethics
Raising public trust - CII Conference Special
Getting to grips with the consumer duty
EDI Impact
Raising Professional Standard
Carers Week
Volunteers Week 2022
Power Of Volunteering
The Value Of Advice
Rebuilding Financial Resilience
Inclusion in the Financial Services professions
Public Trust Index Update Spring 2022
Shaping the Future together summary
125 Years since the formation of the Federation of Insurance Institutes
Open Finance and Insurance
Understanding how the insurance profession is evolving and innovating
How apprenticeships can improve diversity in the profession
Presidential Theme for 2022
Shaping the Future of Insurance
Understanding Cyber Risk
Insurance pricing practice rules
The future of professional development for insurance professionals
Why insurance professionals should volunteer
What insurance professionals need to know about climate risk
Turning the tide on the hard market
What the insurance profession is doing to improve equality, diversity and inclusion
Whiplash Reforms – what do insurers need to know.
Closing the customer expectation gap
Remote Invigilation or a physical exam sitting: which is the best option for me?
Actions to take to increase trust in the insurance profession
Reskilling CII Radio Mixdown
Time To Talk - supporting colleagues with their mental health
The impact of Brexit on the Insurance and Financial Planning profession
How To Excel At CII Qualifications
Lessons From The FCA Business Interruption Case
Building financial resilience and helping vulnerable clients
The importance of Black role models in the insurance profession
The importance of Black role models in the insurance profession
How to protect clients from the latest scams
How Covid-19 has impacted trust in the insurance profession
How Financial Advisers are adapting to the new normal
Making the insurance profession more inclusive for those with a history of poor mental health
Starting conversations about care
D&I: Shifting awareness into meaningful action
How insurers are helping prevent outbreaks of Legionnaires disease
Maintaining Wellbeing During Covid-19
Chartered Insurance Underwriting Agent title
How to build and rebuild financial resilience
Local institutes and united societies
What the FCA expects of insurers during the coronavirus outbreak
Ways to maintain trust during the coronavirus outbreak
Qualifications – enhancing your knowledge during the coronavirus outbreak
What the FCA expects of financial advisers during the coronavirus outbreak
Ensuring continuity of insurance cover during the pandemic
CPD requirements during coronavirus outbreak
Identifying vulnerable clients and those with complex needs
Plugging the protection gap
How the CII is a significant force for good internationally
How Business Interruption cover is changing
What can insurers do to increase trust with individual customers?
Changing the shape of personal lines
Road to Chartered firm status
Challenges facing the mortgage market
Unlocking talent in the insurance profession and India
Link, the LGBT Insurance Network
IUAD and the insurance day of giving, with Alice Hardy
My personal finance skills, with Keith Richards & George Tsounias
PFS President - Adam Owen
Regulatory landscape of the insurance profession, with Keith Richard & Sainesh Dar
Wellbeing and mental health, with Tali Shlomo & Rob Stephenson
Changes to the corporate Chartered status proposition
Apprenticeship Levy, with Manuel Thompson-Oloko
Environmental liability, with Neil Beresford
Talk to 10,000, with Ian Simons
FCA, SM&CR, and culture, with Dr Matt Connell
The role of MGAs in the market, with Charles Manchester
Gender and ethnicity pay gaps, with Tali Shlomo & Ian Simons
Insurtech, with Mark Budd
Professional standards and ethics, with Melissa Collett
Looking forward to his year in office, with Nick Turner
Dual Pricing, with Lawrence Finkle
Civil Liability Act, with David Johnson
Building public trust in insurance
Machine learning and Public Trust
CII Societies, with Matt Hall
Climate change and the legal liabilities
DWP Disability Champion programme, with Johnny Timpson
Staying healthy in an office environment, with Adam Berry
Mental health in the workplace, with Tali Shlomo
GDPR a year later, with Tim Smith and Nick Gibbons
Behavioural finance with Stuart Podmore
Relaunching corporate Chartered status
CII Radio S2 E8 - Sian Fisher, Chief Executive Officer of the Chartered Insurance Institute
CII Radio S2 E6 - Charlotte Matier, Director of Development - Alzheimer's Society
CII Radio S2 E5 - Sara Ager, Partner - EC3 Legal
CII Radio S2 E3 Rose St Louis, Head of Strategic Partnerships at Zurich Insurance Company
CII Radio S2 E4 - Sharon Sutton, President of the Personal Finance Society
CII Radio S2 E2 - Dame Inga Beale, CEO of Lloyd's of London
CII Radio S2 E1 - Sam Seaton, CEO - Moneyhub Enterprise
CII Radio 006 - Sian Fisher
CII Radio 005 - Insurance Distribution Directive
CII Radio 004 - Professional Standards
CII Radio 003 - Inclusive Recruitment
CII Radio 002 - Senior Managers and Certification Regime
CII Radio 001 - The Gender Pay Gap