All Episodes

#1,186: The Best and Smartest Way To Fill Holes in Your Schedule

#1,185: These 3 Things Will Turn Your Practice into a Money-Making Machine

#1,184: How to Increase Your Bottom Line (Without Increasing Your Patient Base)

#1,183 Is Your Practice Struggling with Collections and AR?

#1,182: What Every Owner Needs to Know (But Most Realize Too Late)

#1,179: Yes, You Can Win Against DSOs, Even As a Private Practice

#1,177: In 2026, Choosing a Dentist Works Differently. Here's How to Keep Up.

#1,176: The Perfect Method to CEO Madness

#1,175: Beat Back That Summer Schedule Slump

#1,174: Communicating About Communication

#1,173: Three Lies and Three Truths About Growing Your Practice

#1,171: What To Do During CEO Time

#1,170: The #1 Hiring Mistake

#1,169: The Win-Win Nature of Tech in the Office (If You Do It Right)

#1,168: To Scale or Simplify, That is the Question.

#1,166: Tackling Overhead? Look at These 3 Areas First

#1,165: The Perfect Quarterly Calibration

#1,164: This is Why Your Front Office is Struggling

#1,163: At Practice Capacity? Here's How You Can Still Grow

#1,162: Stop Being the Ceiling In Your Own Practice

#1,161: Doctors, Do You Struggle With This Very Common Blindspot?

#1,160: The Best Ways to Prep + Budget For CE

#1,159: What Are You Actually Marketing Your Practice As?

#1,158: When You Want the Dentistry Part, Not the Business Part

#1,157: Of All the Dentists Out There … (How to Stand Out)

#1,156: Stop Managing People, Start Managing Leaders

#1,155: Why Even Great Practices Struggle to Find New Patients

#1,154: Getting Your Team to Live and Breathe Your Vision

#1,153: Don't Forget This Before You Go Out of Network

#1,152: When Ownership Feels Heavy

#1,151: Signs You Might Be In Need of a Priority Realignment

#1,150: Secrets to Boosting Teamwork & Morale

#1,149: Chaos Is Contagious (But So is Calm!)

#1,148: Disappearing Profit? You Might Be Missing This!

#1,147: This or That: Running a $3-Million Office or Three $1-Million Offices?

#1,146: So You Want to Quit

#1,145: The Flip (and Fun!) Side of KPIs

#1,144: A Secret to Success People So Often Undervalue

#1,143: You Need to Protect Your Practice's Ecosystem

#1,142: Why Do Practices Need a Consultant in the First Place?

#1,141: Why You Need a Membership Plan In Place

What to Do When Leadership Gets Heavy

This Advice Will Keep the Right Person Out of the Wrong Seat

How to Stay Sane With Multi-Practice Ownership

Double Your Case Acceptance in 30 Days

This Is the Number One Stressor for Doctors

Has Your Practice Undergone the Invisible Friction Audit?

Do You Know the Most Important Numbers?

Top 4 KPIs a Business Owner MUST Know

Keep Your Head On Straight With AI

How to Achieve the Coveted Doctor/Hygiene Alignment

Vision-Driven Growth is the Panacea Your Practice Needs

Are You the CEO Your Practice Needs?

Seriously, Stop Shying Away From Accountability

How to Reduce Overhead Without Cutting Team Members

Creating the Perfect Gatekeeper to Your Practice

Scale Your Dental Practice AND Reduce Overhead

If You Want to Change the World, Have a Morning Huddle

Patient Flow Is Different in 2026. This Is What to Do about It.

How to Drop Your Overhead FAST

Shuffling Team Member Personalities and Skillsets the Right Way

Tax Day Is Coming! How Can You Keep More of What You Make?

Billing Tips to Make You $$$ (For Work You've Already Done)

The Dental A-Team Podcast Evolution (Happy Birthday to Us!)

We Need to Talk about That Bottleneck Problem

Here's How a 5-Star Front Office Operates

The Best Way to Measure Your Practice's Progress Is… (Drumroll, Please)

You're Answering Phones Wrong (And It's Costing You Patients)

#goals: Personal AND Professional

All for One: Getting Team Buy-In On Your Big Why

How to Calibrate Your Hygiene Team

Change How People Feel About Going to the Dentist (for the Better!)

A Quick Tip to Increase Your Profit

Tax Strategies You Simply MUST Know Before April 15

Fast Track through the Pharmacy: What to Know for Easier Clearances

The Life-Changing Magic of Accountability (and How it Reduces Stress)

Stop Thinking Turnover Makes You a Failure

3 Costly Pitfalls + How To Course-Correct

The Ad That Will Hire Your Unicorn

4 Steps to 98% Collections

CEO Habits for That Next Level

How This Doctor Reached His 5-Year Goal in Just 16 Months

This Episode Is Your Wakeup Call

What to Do About That Ownership Guilt Factor

The Strongest KPIs For YOUR Practice

How to Merge Patients (and Culture) Successfully

Design Your Practice Vision Like a CEO

Get Patients To Say YES To High-Dollar Cases

It's Time For a Test

You Probably Don't Think About Team Bonding Like We Do

The Secret Sauce to the Perfect Onboarding Process

The Best Present on a Day Full of Presents

The Right Kind of Spice for Your Practice

Pay Attention to THIS When Purchasing an Additional Practice

Does Your Practice Have THIS Hidden Gold Mine?

Where Are You in Your Business's Life Cycle?

Are You Looking Ahead For Your Practice?

This Is the Holy Grail of Dentistry

A Conversation With the Michelangelo of Dentistry

One Practice, One Year: Roadmap to Flourishing

Here's What You're Not Delegating (That You Really, Really Need To)

These Are Critical Pieces For Your Onboarding Strategy

The Science Behind a Stress-Free Practice

The Forgotten KPIs of Service

It's Time to Rewire Your Imposter Syndrome

Want to Shift into Growth Mode? Here's What to Do.

The 3 Most Costly Gaps in Multi-Practice Ownership

Leadership Takes Daily Practice. Here's How to Start

From Practice Operator to CEO — What You Need to Know

Finding Your ROI on ___________

Find Confidence in Your Financials By Doing This

The Perfect Formula for Onboarding Your Dream Team

Achieve Work/Life Balance WITHOUT Sacrificing Production

Do This to Finish Out Quarter 4 Strong

The Critical Pieces to Building a Practice With Character

Proof That You Need to Know Your Numbers

Your Teams Want to Be Appreciated! Here's What To Do.

The Secret to Success With Perio

Dentists, Here's How to Successfully Wear Your CEO Pants

THIS is the Best Time to Plan Your Meetings

The ~Magical~ Goal-Projection Calculator

Leadership Qualities That Will Hone Your Practice Culture

Practice Autopsy: From Stagnant to Producing in 6 Weeks

The Template You Need to Optimize Your Schedule

From Chaos to Consistency: Steps For Owners to Succeed

The Missing Piece to Achieving Your Practice's Goals

What It Takes to Obtain Financial Freedom

Becoming Business Savvy With a Clinician-Fist Mindset

Overcoming the Dreaded Practice Plateau

The Missing Piece When It Comes to Branding

The Art of the Perfect (Dental) Partnership

These Are the Characteristics of An Effective Leader

The Guiding Principle of a Successful Practice Is _________

Reduce Stress, Lead With More Confidence & Stop Micromanaging

Dental CEOs 101

Your Collections Will Skyrocket With This Advice

Is Your Practice Healthy?

Are You Misunderstanding Work-Life Balance?

Have You Googled Your Practice?

The Right DNA For Success

The Secret Sauce to Hiring

Marketing Advice Your Practice Can't Do Without

The Tool to Making Those Difficult Conversations Easy

Which Is Better: Paying Employees Based Off Production or Collections?

Office Autopsy: How to Know If You're Producing Enough

Raises + How to Give Them Correctly

Branding Your Practice with Intention and Impact

The Only Checklist You Need For 2026

Avoid These Delegation Pitfalls

Adding New Treatments? Know This!

How Dentists Can Capitalize on the Big, Beautiful Bill

3 Systems Every Productive Practice Has in Place

Kiera Dent: The Empty Millionaire

Stop Avoiding Talking About Compliance

What Elite Dentists Are Doing That You're Not

Dentistry Innovations You Need To Be Aware Of

How to Know Your Practice Is Ready for the Next Level

The 1% Rule for Practice Owners

What Dentists REALLY Need to Hear About Mental Health

The Secret(s) to Maximizing Tax Savings

The Surprising But Critical Key To Profitability

THIS is the 2025 Difference-Maker For Practices

Break Through the $1 Million Bottleneck!

Keep Those Supply Costs Down With This Piece of Advice

10 Practices in 2 Years?!?

Don't You Dare Shift Those 2025 Goal Posts

What Dentists Need To Know Before Selling Their Practice

You Need to Stop Integrating New Tech This Way

Looking Ahead: __% of the Market Will Go DSO

Keep Your Team Effective During Summer Vacation Downtime

Case Acceptance: How To Turn Those Nos into Yeses

Quality Leadership is Elusive. Do You Have What It Takes?

Becoming the Dentist Your Community Chooses

Is Your Office Manager THIS Effective?

Accountability Is as Easy as 1-2-3

Find a Way to Start Providing Botox in Your Practice

These Are the Latest Practice Profitability Trends

How to Actually Implement That CE You're So Jazzed About

The Top Commonality of the Best Dental Practices is ________

This Is How You Stop Over-Complicating Case Acceptance

#1001: How to Survive Cash Flow Row

#1000: We've Spent 1,000 Episodes Together.

#999: Drop Those Credit Card Fees FAST

#998: The Secret to Maximizing the Limited Exam

#997: Make Dentistry Economics Understandable Again

#996: Buy or Sell Your Practice Without All the Drama

#995: Cut Down On Clinical Hours AND Make 7-Figures

#994: Positively Impact Your Numbers By Doing This One Thing

#993: Dialing In Dentistry: A Recap of the 2025 DAT Summit

#992: Pediatric Dentistry Is an Art. Here's How to Master It

#991: Business Evolution: Where Are You At With Yours?

#990: This Is How Much Money You Lose When a Patient Cancels

#989: 3 Strategies to Get Team Members to Actually Stick Around

#988: How to Prevent 90% of Treatment Plan Objections

#987: Add Multiple Millions To Your Practice By Increasing This One Thing

#986: Stop Letting Patients Slip Through the Cracks

#985: What It Means to Live Life On Purpose

#984: Collections Behind? Here's How to Collect NOW

#983: Outside-the-Box Summertime Marketing Ideas

#982: The Future of Dentistry and How You Can Keep Up

#981: Knowing These 5 KPIs Will Keep Your Practice Successful

#980: How To Know If Your Practice Is Thriving (Or Just Surviving)

#979: Signs You (Or Your Practice) Are Experiencing Burnout

#978: Eco-Friendly Methods To Establish Today

#977: Passive Income Ideas to Scratch Your Outside-Dentistry Itch

#976: How To Climb Out Of This Sticky Billing Spot

#975: Ideal Practice Growth Looks Like This (Or This, Or This)

#974: If You Don't Do This, Your Patients Won't Stay

#973: Dr. DiPilla's Cosmetic to Holistic Dentistry Journey

#972: How to Cut Your AR in Half!

#971: Sealing Those Cash Flow Leaks

#970: 3 Steps To Implement Block Scheduling

#969: It's Time For a Q1 Review

#968: The Financial Piece So Many Offices Forget About

#967: Understanding Your P&L Can Be Easy As Pie

#966: Planning For Your Practice Exit

#965: 3 Steps For a Smooth + Successful Associate Onboarding

#964: Happy National Dentist's Day!

#963: How Dentists Can Help Optimize Claims

#962: 3 Simple Steps to Boost Team Culture

#961: Solutions For Practices' Top 3 Issues

#960: The New Hygienist Landscape

#959: Build a Practice That Can Run Without You

#958: Hiring Hygienists in Today's Economy

#957: How to (Effectively) Juggle Comprehensive Dentistry

#956: 3 Steps to Healthy Cash Flow

#955: Spread Love Like Confetti

#954: Getting Your Team Aligned

#953: How to Overcome Negative Production Impacts

#952: This Practice Has No Hygienist (and is Successful!)

#951: Using AI + Other Tech in Your Practice

#950: Staying Up-To-Date: Dentistry's Latest Techniques + Technology

#949: Add Back $600K-$1M to Your Practice

#948: The CEO Visionary + OM Implementer

#947: Strategically and Effectively Plan Your Wealth

#946: Find the Hidden Value in Your Practice

#945: From $1.2 Million to $2.5 Million — Here's How

#944: Reignite Your Passion

#943: Office Autopsy: When Cash Flow is Low

#942: How to Combat Loneliness

#941: The Path to Multi-Practice Success

#940: What Leaders Should Not Do

#939: Strategic Tips for 2025

#938: Fitness Amid Everyday Business

#937: The Full Picture of Practice Success

#936: 2025: The Year to Thrive

#935: Prompts to Reflect on 2024

#934: It's Time to Reevaluate Your Handbook

#933: Merry Christmas, Dental A-Team Family!

#932: The Magic of Excitement

#931: Book Club: Focusing With Deep Intent

#930: Getting To That 10% More

#929: 3 Unexpected Attributes For a Winning Dental Team

#928: Maintaining Patient Trust After A Senior Partner Leaves

#927: Navigating Burnout: "It's Not A Dead End, It's A Cul-de-sac"

#926: Update Your Ops Manual Without Breaking a Sweat

#925: Rising From Rock Bottom

#924: 2025: Getting Creative For Your Practice

#923: End of Year Crunch? No Need to Panic!

#922: Thanks For Being Part of a Dream Come True!

#921: Why Perio Calibration Matters (Even When You Think It Doesn't)

#920: Book Club: Right Person, Right Place, Cheaper Cost

#919: Debriefing 2024

#918: 3 Steps For an Effective Leadership Meeting

#917: The Art of Maximizing the EFDA

#916: How to Boost Employee Engagement

#915: Tips + Tricks to Make Coding Exciting (and Accurate)

#914: This Is Your Ideal Marketing Growth Strategy

#913: How To Win Your Patients Over

#912: Are You On Track For 2024 To End?

#911: Building Your Perfect Day Is as Easy as This

#910: How To Turn 4 Dental Practice Tricks Into Treats!

#909: How to Stay Consistent During the End-of-Year Rush

#908: Book Club: Prioritize A Higher Level of Fun (!!!)

#907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth

#906: 3 Ways a Consultant Can Help You Thrive Now and in 2025

#905: All About Fees: Increases, Negotiations, and More

#904: Getting Creative in a Saturated Market

#903: Happy National Boss's Day!

#902: How to Successfully Expand Your Range of Services

#901: How to Have the Perfect Quarterly Meeting

#900: Manage Your Inventory Like a Pro

#899: A Guide to Celebrating Your Team!

#898: An Interview With the Bloody Tooth Guy

#897: How to Cross-Train Your Positions

#896: Roadmapping Your Goals

#895: HR 101: Classify Your Employees Correctly (Or Else)

#894: Book Club: Die with Zero, Maximize Your Life Experiences

#893: There's Still Time to Meet Your 2024 Practice Goals

#892: Hiring Outside of Dentistry

#891: Who Builds the Ops Manual?

#890: Hacks for Increasing Profitability

#889: Here's Where Practices Fall Short When Hiring

#888: Insider Scoop on What Office Managers Do

#887: Ensure Your New Patients Are Staying

#886: Hygiene Handoffs: Up Your Case Acceptance!

#885: Perks of Being an Associate Dentist

#884: Use Hygiene to Increase Profitability

#883: Read the Schedule Like a Pro

#882: Give Your Patients a Memorable Experience

#881: Priority Scheduling: Ideal Week + Ideal Schedules

#880: What I Wish They Taught in Dental School

#879: Book Club: Business Is a Game of Strategies

#878: Treatment Planning: What's Best For the Patient?

#877: Billing: Dealing With Denials + Old Balances

#876: Have a Slam-Dunk September

#875: Keep Those Hygiene Schedules Full

#874: Vibe Check! Patient Experience A-Z

#873: Create Lasting Impressions With Your Patients

#872: Are Your Systems Outdated?

#871: Increase Profitability with Your AR

#870: Office Autopsy: A Complete Schedule Overhaul

#869: How To Outsource Your Billing

#868: DAT Book Club: Clear Your Limiting Beliefs

#867: Identify (+ Implement) the Best CE Opportunities

#866: It's Time to Modernize Payment Processing!

#865: Stop Being Afraid of Your PnL

#864: Earn More & Work Less

#863: 3 Tips for Upping Your Internal Referral Game

#862: Getting Team Buy-in For a New Service

#861: Onboarding Effectively (and Using Your Team to Do So)

#860: Prepping for Uncertainty

#859: Fun Dental Facts For the 4th of July

#858: Deciphering Your True Overhead

#856: Mid-Year Check-in: What's Good and What Could Be Better?

#855: Office Manager Guru Says, "Add Video to Onboarding!"

#854: Let's Make Systemization Simple- Kiera's Mind Blown

#853: It's Time to Turn Your Patients Onto Membership Plans

#852: How to Handle Emergency After-Hour Calls

#851: The Actual Value of Knowing Your Ideal Patient

#850: Consider This When Buying/Maximizing a Practice

#849: Tip For Better Communication

#848: How to Handle Rude Patients

#847: Co-Diagnosing: Pre-Game Strategies

#846: Unconventional Ways to Cut Costs In Your Practice

#845: How to Vacation Without Your Business Losing Money

#844: Achieving Your Dream Dentistry Life

#843: Take a Moment to Slow Down

#842: How (Good) Handoffs Increase Case Acceptance

#841: Book Club: High Output Teams Simplified

#840: Easy Way to Get More New Patients

#839: Effective + Efficient Appointments in 4 Steps

#838: Handling No-Cost Patients

#837: Beyond Hello: Creating Lasting First Impressions in Dental Offices

#836: Clarity Around DSOs

#835: The Value of a Phone Call

#834: Build a Fun (& Productive) Culture

#833: Mastering Wealth and Wellness

#832: Staying Human in Automation

#831: Fast-track your SOPs & Operations Manual

#830: Optimal Efficiency Hacks

#829: Book Club: What to Take Off Your (Work) Plate

#828: Those Team Members Who Want More, More, More

#827: Adding an Edge To Your Practice

#826: Solving the Too-Full, Not Productive Schedule Problem

#825: Getting Into Social Media: Putting Your Practice Out There

#824: The Art Of Hiring an A-Team

#823: Measure Success in a Whole New Way

#822: Are You Respected By Your Team?

#821: It's Not Too Late to Gain Momentum in 2024

#820: Ramp Up Communication to Improve Relationships

#819: Marketing For Your New AND Established Patients

#818: Hold Strong in a Tough Economy

#817: Hiring: Are You a Hunter or a Fisher?

#816: How to Truly Notice Your Team

#815: Proactive Moves For Your Front Office

#814: To Expand or Not to Expand…

#813: The Key to a Perfect Billing Department

#812: Finding a Path Out of Burnout

#811: The Blueprint Your Business Needs

#810: A Hot Topic for Practices

#809: Up Your Leadership Skills

#808: Start-Up Tips

#807: How to Level Up the Treatment Coordinator Position

#806: What I Wish I'd Known Before Becoming CEO

#805: Office Autopsy: PRF Powerhouse

#804: Crucial Conversations + How to Book Club (Effectively)

#803: KPIs Are a Scoreboard for Your Practice

#802: A Chat With Go-Giver Co-Author Bob Burg

#801: Double Purpose Job Descriptions!

#800: How to Fixing a Bad End of Year

#799: Adding More Ease To Your Practice

#798: Introducing … Practice Momentum

#797: Signs of Burnout + Overcoming It

#796: What Does A Rich Life Mean To You?

#795: How to Know What People Actually Need

#794: Your Org Chart Is the Scaffolding of Your Practice

#793: What is the Difference Between Overhead and Cashflow?

#792: How to Extend the Perfect Job Offer

#791: A.I. Is the Second Opinion You Need

#790: Interview Tips To Attract The Top Talent

#789: 2024 Inspo Club

#788: How to Remove Bottlenecks for Practice Productivity

#787: Are You Making Worthwhile Investments?

#786: Writing Ads to Attract Your Dream Team 101

#785: Gain Business Momentum!

#784: Differentiating Between an OM and a Personal Assistant

#783: The Magic Sauce to Excellent Hires

#782: How to Go From To Do to DONE

#781: How To Hire the Right Person

#780: How To Sustain Excellence

#779: Ensure Success in 2024!

#778: Supply and Demand — Are You Doing it Right?

#777: The Female Experience in Dentistry

#776: How to Tackle Obstacles with Ease

#775: The Magic In Finding Joy

#773: Small Tweaks For Major Tax Breaks

#774: Are Consent Forms a Stumbling Block for Your Patients?

#772: Dentists' Most Common Billing Pitfalls

#771: End of Year Prep: Assessing 2023 + Forecasting 2024

#770: I Did a Digital Scan … Now What?

#769: Hot Tips for Making Dental Memberships Work For You and Your Patients With Paul Lowry

#768: Maximize Your Software

#767: Increasing Profitability Hacks

#766: Successful End-of-Year Benefits Tips!

#765: How To Grow As A Team

#764: Getting Real About Raises + Reviews

#763: How to Infuse Gratitude Into Your Practice

#762: The Perfect Morning Huddle

#761: Dental Marketing Is Not One-Size-Fits-All

#760: Why Is It So Hard to Stay Disciplined?

#759: How Do You Podcast?

#758: Making Exams As Easy As Possible

#757: Finally Make Ordering Supplies Easy

#756: Do You Want Dessert?

#755: Next Year's Strategy- Team Effort

#754: How to Overcome Burnout + Stress

#753: Do THIS To Reach 500 Reviews

#752: Staying Grateful When Things Get Hard

#751: To Set up a 401(k) or Not for Your Business

#750: The People Code in Your Practice

#749: How to Know if Your Marketing Is Actually Working

#748: Do You Have Right Person, Right Seat for Maximum Momentum?

#747: Creating A Raving Fan Patient

#746: A Consultant, Financial Advisor + Dentist Perspective On Life

#744: Best Practices for Marketing

#743: Birdseye View: Practical Application for Growth

#742: Secret Sauce to Having an Engaged Team

#741: What Does Healthy AR Look Like?

#740: Is It Time to Pivot Marketing Tactics?

#739: Do You Know What a Healthy Profit Margin Is?

#738: Keep Your Ops Manual Alive (AKA Relevant)!

#737: Pulling Back the Curtain on Dentistry

#736: Do Your Job Descriptions Have the Right Pieces?

#735: This Is What It Takes to Improve Your Practice

#734: Experts of Dentistry

#733: How to Sell a Business

#732: 3 Questions to Create the Perfect Mission Statement

#731: Employee Check-ins — the RIGHT Way

#730: Office Autopsy: Succeeding as a Practice in a Challenging Area I

#729: Hire These Positions FIRST as a New Practice

#728: No Practice Is Too Small To Have …

#727: WWDD Calibration

#726: Model Your Life After the Happiest Man on Earth

#725: Can Delegation Become a Form of Procrastination?

#724: What Are Your True Reasons For Not Delegating?

#723: The Better Way to Run a Business

#722: Integrating Laser: Can You? Should You?

#721: Perfecting Perio Protocol

#720: Do You Bet on Yourself?

#719: Add the Magic of Sprinkles!

#718: Making Success Manageable

#717: Accelerated Hygiene Do's and Don'ts

#716: Allow Yourself to Be YOU!

#715: Set Killer, Achievable Daily Goals

#714: How to Put Millions in Your Pocket

#713: Care For Your Business Like a Team Member

#712: The Immersion of A.I. in Dentistry

#711 The Four Agreements (in the Workplace)

#710: More Purpose For Your Morning Huddles

#709: Chick-fil-A's Secret Sauce in YOUR Practice

#708: You Need to Standardize Your Rooms

#707: You Don't Have to Work Insane Hours to Be Successful

#706: How To Utilize EFDAs to Maximize Your Office

#705: Are You Fueling the Energy of Your Company?

#703: What Practices Need to Know Right Now

#702: Calibrate New Docs and Hygienists Like a Boss

#701: Find Ways to Be Unified

#700: Seven Ways to Go From Good to Great

#699: Are You Diagnosing?

#698: How To Own Your Life

#697: The Doc Who Hunkered Down and Got to Work

#696: Applying the Problem-Solution-Problem Approach

#695: Get Out of Your Head and Start Prioritizing

#694: If You Met Yourself…

#693: Strategically Prepare for Economic Downfall

#692: Schedule __% of Your Treatment in the Back Office

#691: Tracking Case Acceptance Made Simple

#690: High Level Office Success Revealed

#689: Acquire Lifetime Patients, Not Annual Ones

#688 In Upcoming Economy, How to Set Your Practice Apart

#687: Scaling Back from 5-Day Work Weeks

#686: Implementing and Executing a Good Cancellation Policy

#685: How to Stop Comparing and Start Enjoying

#684: How To Keep Monotony Out of Your Morning Huddles

#683: When + How (Much) to Hire a Dental Consultant

#682: Do You Have a Need-to-Schedule-ASAP List?

#681: A Dentist-Recommended Book You Need to Read

#680: The Illusion of Happy Teams

#679: Secrets to Becoming Financially Secure

#678: How Many Unscheduled Treatment Calls Should You Make?

#677: How to Create Team Ownership

#676: How To Automate Life

#675: How to Build Your Leadership Team

#674: Where Are Your New Patients Coming From?

#673: How To: 5-Star New Patient Exams

#672: What To Do When Life Doesn't Pan Out

#671: Book Club Review: Extreme Ownership

#670: The Number One Thing Associates Want

#669: Earning Your Reputation

#668: 4 Easy Steps to Success

#667: More Practice Reviews = More Patients

#666: 19,000 Days Left

#665: Elevate Your Peer Group

#664: Here's How to Hire Dental Assistants ASAP

#663: Finding Your Gap

#662: The Perfect Handoff

#661: Social Media: A Glimpse of the Patient Experience

#660: Drop Insurance Plans the RIGHT Way

#659: Gain Immediate Momentum in Your Practice

#658: What Are Your (and Their) Motivations?

#657: Take Away Fears of Overhead and Recession

#656: How to Earn a Multi-Million-Dollar Reputation

#655: What To Do When Things Don't Go As Planned…

#654: Behind the Curtain of Dentistry

#653: The Cashflow Solution

#652: Introducing the DAT Book Club!

#651: Insurance Verification 101

#650: Stressed? There's a Solution For That

#649: Dentistry is Where You Want to Be

#648: Billing in 2023: New and Exciting Updates

#647: Team CE Secrets

#645: "I Won Today Because …"

#645: Hiring the Right Associate

#644: Be Your Own Raving Fan

#643: Making CE Actually FUN!

#642: 3 Benefits to Calibrating Exams

#641: How to Have a Great Relationship + a Successful Career

#640: Do You Have This Must Have?

#639: Unruly Customer Service How To

#638: 2.0 Practices- Adjunct Services

#637: Plan of Action For Digital Scans

#636: Behind the Legal Curtain of DSOs

#635: Secrets to Boosting Teamwork & Morale

#634: Get Your Team Members to Level Up

#633: How to Have the Hard Conversations

#632: Top Billing Mistakes and How To Avoid

#631: Finally a Solution To Supply Ordering

#630: A.I. in the Dental Space

#629: Do This During Downtime

#628: Need-to-Know OSHA + HIPAA in 15 Minutes

#627: MUST Have for Growing Offices

#626: Elite 11 to Read in 2023

#625: Igniting Passion in Your Career

#624: Are You Tracking This?

#623: 2023 = Best Year of Your Life

#622: 12 Point Systems Checklist for 2023

#621: Hiring: Innovate or Die

#620: Mindset Meets Reality

#619: Merry Christmas From DAT!

#618: How to Make Your Practice Profitable

#617: The Best Confidence Boost

#616: Does Your Work Environment Feed Your Soul?

#615: Complete Your Ops Manual in 90 Days!

#614: Curse of the Missing Lab Cases

#613: Saving Time Hack

#612: Are You CONFIDENT With Your Marketing?

#611 GPOs: Dentists Banding Together + Keeping Autonomy

#610: Be Smart Legally With Buying/Selling Practices

#609: Let's Get Elevated Hygiene

#608: Office Autopsy: Growing a Practice 5x its Worth

#607: A Day to Remember

#606: Dynamite Dental Assistants

#605: Getting Real: Acquiring a Practice

#604: Signs Your Practice is Successful

#603: Do THIS to Maximize Your Case Acceptance

#602: Bonuses ... Are They a Good Idea?

#601: Smooth Sailing Scheduling

#600: The Milestone Message

#599: Musts for Your Ops Manual vs. Employee Handbook

#598: What On Earth is an Office Manager Supposed to Do?

#597: The Elite 5 Star Patient Experience

#596: The Dark Side of Business and How to WIN!

#595: You Actually DO Have the Time

#594: Billing With Ease

#593: What an Effective Meeting Looks Like (and Who Runs It)

#592: Accepting Change

#591: Doctors, Here's How to Optimize Your Practice

#590: Unfiltered Advice on Choosing a Financial Advisor

#589: Magic Out-of-Network Verbiage

#588: Management Mastery & Leadership

#587: Is Your Practice Making This Marketing Mistake?

#586: To TikTok (& Other Social Media) or Not?

#585: Is Your Practice Systematized?

#584: The Secret Key To Financial Freedom

#583: 3 Tips to Improve Your Hygiene Team

#582: Getting the Important Things Done

#581: Is Your Practice Elite Status Worthy?

#580: Get the Best Team Dynamics Possible

#579: Life ROI and How to Get It

#578: Pediatric Practice Hacks!

#577: Implement a Tiered Raise System

#576: Turn Insurance Patients into Membership Patients LEGALLY

#575: Today's Work Trends (PTO, Benefits, More)

#574: How to Stop Having Turnover

#573: The New Patient How To

#572: Too Complex Is a Trap

#571: Breaking Down the Benefits of DSOs

#570: How to Unconventionally Grow Your Practice

#569: You Need to Establish Perio Protocol

#568: A Solution for Chaos

#567: Is Your Marketing Worth the Money?

#565: Your Future You Thanks You

#564: Did You Catch These Red Flags?

#563: Increase Your Practice's Magic

#562: Best Teams Do This

#561: Onboarding an Associate (From a Team Member's Perspective)

#560: What Is Magic?

#559: Get Your Claims Paid Faster

#558: Office Autopsy: Mapping Out 5 to 15 Ops

#557: How To Attract Ideal Patients

#556: How to Recession-Proof Your Practice

#555: Keeping Up with the Money Game

#554: Easy Button: The Same-Day Treatment Mindset

#553: Focusing on Profit First with a Pro CPA

#552: 3 Steps to ACTUALLY Implement

#551: Leaders, You Need to Decide

#550: "Wow Factor" Dental Practice Tips

#549: How to Fine-Tune Your Practice?

#548: How to Make Your Practice's Big WIG

#547: Expansions + Dropping Delta Dental

#546: Are You the Best ______ in the World?

#545: Getting the Yes … in LIFE!

#544: Stocks & Assets- What is on the Horizon

#543: Prevent Team Turnover This Way

#542: Solutions to the Back and Front Office Divide

#541: How To Overcome The Great Resignation

#540: It's Not Failure, It's Learning

#539: The Magic Super Power

#538: The Numbers You Need to Know

#537: Bonus Time in Our Lives

#536: The Art of Delegation

#535: Get Comfortable With Financial Conversations

#534: Life Goals vs. Career Goals

#533: Make or Break the New Patient Experience

#532: Turning Shoulds into Musts

#531: The Art of Culture Creation

#530: Promoting From Within (Successfully!)

#528: A-Team Practices Do This

#527: Building the Perfect Day Schedule

#526: Applying Healthy Boundaries

#525: Managing Unmotivated Office Managers

#524: 3 Steps to Optimize Your Practice

#523: Priority Scheduling: Ideal Week + Ideal Schedules

#522: Changing and Innovating

#521: How to Successfully Drop Insurance

#520: How To Outsource Your Billing

#519: Invest In the Team You've Got

#518: The Art of Decisiveness

#517: Why You Need a Membership Plan In Place

#516: The Magical Power You Need

#515: NOW Is the Time to Update Your Handbook

#514: Are Your Avoiding This Surprise?

#513: Insider Scoop on What Office Managers Do?

#512: Why Should Someone Work For You?

#511: Tax Time: Getting the Most Bang for Your Buck

#510: Easily Adding Adjunct Services

#509: Building the Perfect Job Description

#508: Is Your Practice Struggling with Collections and AR?

#507: Communicating About Communication

#506: The Fundamentals of Operation Manuals + How to 2.0 Them!

#505: What is Your Practice's X Factor?

#504: Avoid These Delegation Pitfalls

#503: Gain New Patients, Retain Current Ones

#502: Is Your Team Flying in Formation?

#501: What Office Managers Need to Know

#500: 5 of DAT's Hottest Topics

#499: The Practice Growth Secret

#498: The Super Power Language

#497: 4 Steps to 98% Collections

#496: The Perfect Quarterly Calibration

#495: #Goals: Personal AND Professional

#494: Here's What a Healthy AR Looks Like

#493: We're Three Years Old!

#492: Be Kinder Than Necessary

#491: Making Insurance Verification Easy-Peasy

#490: How to Merge Patients (and Culture) Successfully

#489: Implementing a HEALTHY Bonus Structure

#488: A Connection Check-in

#487: BIG Dental Decisions + Team Impacts

#486: Utilizing Team Members During Crunch Time

#485: Find Your Marketing Patterns

#484: Gratitude Changes Your Practice For the Better

#483: Tips to Expand Your Practice

#482: Checklist: Is Your Practice Healthy?

#481: Finding Positivity in the COVID Crank

#480: Doctors, Are You Disempowering Your Team?

#479: Is Your Practice Healthy?

#478: Is Your Practice Staying Relevant?

#477: "If It's Not Documented…"

#476: Innovate, Create, and Think Differently

#475: Accountability: Do or Do Not

#474: Hygiene Handoffs: Up Your Case Acceptance!

#473: Going From Burnout to Growth

#472: How to Calibrate Your Hygiene Team

#471: Stand Out From Other Practices When Hiring

#470: Cross Department Silos Each Morning

#469: 10 Practices in 2 Years?!?

#468: Are You Overcommitting and Under-Delivering?

#467: Goals for Yourself, Your Team, and Your Practice

#466: The Possibilities Are Endless in 2022

#465: What the Heck is Egoscue?

#464: Break That Negative Morale!

#463: Be Proud of Your Year

#462: Get Tax Savvy

#461: Words to Get Results

#460: Your Billing Playbook

#459: 'Tis the Season … for Vacation!

#458: Have Yourself a Miracle Morning!

#457: Sell, Merge, or Buy Up Practices?

#456: The Golden Poaching

#455: Rocket Launch Your Team Morale

#454: Dentistry Automation: Will Your Practice Be Left Behind?

#453: Get Your Party On

#452: Why Role-Playing Actually Works

#451: Cheers to You

#450: Rates Have Never Been Lower to...

#449: First Impressions Matter… Like Thousands

#448: Scale Your Dental Practice

#447: All About Team-Building!

#446: Define Your 30-Minute Downtime Window

#445: Dentistry in a Virtual World

#444: Regional Managers, This One's For You

#443: How to Change Stop Poor Performance

#442: Earn More & Work Less

#441: Feed the Need

#440: 3 Tips to Hiring Your Unicorn

#439: How To Merge Small Practices Into Large Ones

#438: Can Too Many New Patients Be a Bad Thing?

#437: Are You Stuck in Reaction Mode?

#436: Tackling Adding New Comprehensive Dentistry

#435: Infuse Your Practice with Great Culture

#434: Quarterly Meetings: 90-Day Sprint Plans

#433: Cut Down Insurance Verification Time

#432: Book Club! Inspire Your Mind Every Day

#431: Is Your Team Aligned?

#429: It's OKAY to ____ Your Job

#428: Are Your Morning Huddles "Womp-Womp-Womp"?

#427: It's That Time of Year

#426: Trick-or-Treatment Tracker

#425: Ready, Set, Co-Diagnose!

#424: It's Time to Check Your Ego

#423: Help Me! Plus, the Power of Downtime

#422: This Verbiage Works EVERY SINGLE TIME

#421: How to Get More New Patients

#420: The Greatest Expense For Your Practice

#419: Don't Let Your Patients Leave Without Doing This!

#418: Your Team Members Are the Avengers

#417: Solutions During the Hygienist Drought!

#415: What If… No Rules

#414: How To Be a Savvy Dentist

#413: Maximized Appointment Times

#412: Choose Your Hard

#411: Office Autopsy: 3 to 12 Operatories

#410: Enhancing Communication

#409: "Yes ... and?"

#408: Shifting Our Expectations of Others

#407: WWDD: What Would Doctor Do?

#406: Where & When to Get Your Best Ideas

#405: Meeting Of The Minds

#404: Easy Diagnosis

#403: Kiera Dent and the Power of Scrubs

#402: Three to Thrive

#401: Vibe Check! Patient Experience A-Z

#400: The Best Way to Follow Up With Patients

#399: Fixing the Schedule Mess

#398: Go For Gold: Same-Day Treatment

#397: Perfect Meeting Recipe

#396: To Expand Your Practice or Not?

#395: Climbing Out of the Business Rut

#394: No More Office Drama!

#393: It's Cool to Cross-train!

#392: Overcoming the Blame Game

#391: Don't Miss the Boat on SEO

#390: What's the TRUE Value of Your Practice?

#389: Growing Leaders Around You

#388: 3 Tips to Be a Rockstar Associate

#387: Ask Yourself: What's Next?

#386: What is REALLY Motivating You?

#385: Humanize Your Leadership Style

#384: Fill Those Hygiene Holes!

#383: How to Shorten Exam Times AND Keep Value

#382: What and How to Delegate- Nitty Gritty

#381: Systemization: Where to Start?

#380: Flipping the Script on "Not Enough Time"

#379: Reigniting Your Passion

#378: Are You Adding the Magic?

#377: Onboarding A-Teams 2.0

#376: Becoming a Student of Leadership

#375: Self-Employment- Foolproof Ideas for Success

#374: Tips to Apply Successfully for SBA Loans

#372: Filling This Impossible-to-Fill Role

#373: Shorten Your To-Do Lists Over Time

#371: Own Your Zone of Strengths

#370: A NEW Spin on Case Acceptance

#369: You Need to Respect Your Patients' Time

#368: Just DeW It, DAT!

#367: How to Lead Without a Title

#366: Asking the Right Questions

#365: The Perfect Fit

#364: Block Schedule Around the Prime and Fluff

#363: Do You Value Your Team?

#362: Cementing Relationships With Your Patients

#361: The Best Spot For Your Practice

#360: Want More Yeses on Treatment Plans?

#359: How to Fix Complaining

#358: Do You Own Time or Does Time Own You?

#357: Take Ownership NOW

#356: Compassion Cures the Covid Crank

#355: Getting Uncomfortable in the Growth Zone

#354: The Power of a Compliment

#353: What's Your Superpower?

#352: The Benefits of Being Business Intrigued

#351: 75% to 57% Overhead Reduction

#350: Goals Are Stars to Guide By

#349: More to It Than Just Dentistry

#348: Get Your Team Bought In

#347: Common Dental Marketing Mistakes

#346: Modento: A Personal, Automated Approach

#345: The Right People in the Right Seats

#344: How to Maintain a Healthy Associate/Owner Relationship

#343: A Revolutionary Idea: Membership Programs for Small Businesses

#342: Fix This Weak Spot in Your Practice

#341: Growing Business 130% During Covid-19

#340: Is Your Practice Worthy of 5 Stars?

#339: How to Best Utilize Third-Party Financing

#338: Insider Scoop! Are You Part of the Group?

#337: Grow Your Practice in 3 Steps

#336: Where Were You Two Years Ago?

#335: Office Autopsy: Stop Tolerating Poor Performance

#334: This Ain't Your Mama's Webinar

#333: Hygiene for Your Mind

#332: Stop Deferring Your Maintenance!

#331: A Dental ROBOT in the Practice?!

#330: Story Vs. Fact- Treatment Planning

#329: Playing Field Leveled: Are You Rising to the Top?

#328: 2 Days, 4 Offices, 1 Vision

#327: It's Time to Rework Your Core Values

#326: A New Spin on Hiring

#325: Increase Your Case Acceptance With 2-2-2

#324: Is Your Practice Patient-Worthy?

#323: How to Grow a Practice- Nonconventional Idea

#322: Get Your Head Back in the Game!

#321: How to Empower Yourself

#320: Plans Derailed? Here's What to Do

#319: To Write a Fee Off or Not, That is the Question

#318: Building Your Momentum

#317: 8 Books to Unify Your Team in 2021

#316: Uh Oh … What Now!? (Office Autopsy)

#315: Organize Your Life + Practice With These Apps

#314: Kiera's Path: Dental Assistant to Practice Owner

313: Job vs. Career, Room for Growth, & Best Tips to Advance

#312: Office Autopsy- Where Do You Want to Be in 6 Months?

#311: How to Stop Cancellations

#310: How Lucky We Are

#309: 7 Steps to Maximize Your Launch into 2021

#308: How to Save Patients From Bad Dentistry

#307: Increase Your Revenue and Lower Overhead

#306: Cereal, Reflections, & (of course) Christmas

#305: Grow Your Practice How You Want To

304: Office Autopsy: The Story Behind the Success

#303: Are You Giving Time for Success?

#302: Be Proactive With Your Mental Health

#301: Pocket Full of … Efficiency Hacks!

#300: Rain or Shine, Don't Quit

#299: Attack of the Assistants

#298: How-to Holiday Parties in 2020

#297: What's Your Purpose Framework?

#296: Unveiling the Art of Negotiating Fee Schedules

#295: Debunking "I Don't Have Time"

#294: Be Specific With Your Gratitude

#293: Bookmark This Episode for Inspiration

#292: Tips to be Money-Wise

#291: 2020 — Close Your Billing Out Strong

#290: Make Running Reports Sexy Again

#289: Mike Paton, Dentistry in 2020 is a Team Sport

#288: How to Avoid Calling Collections

#287: The Billing Protocol You're Looking For

#286: Are You Missing Out On $5,600 Per Month?

#285: Pockets of Time

#284: Are You Throwing Away Money?

#283: Elite Practices Do This...

#282: 80% Psychology and 20% Skill

#281: Tax Advantages You're Missing Out On

#280: Asking Patients to Review = Awkward

#279: Show Up For Yourself

#278: Reverse Engineering Your Dream Life

#277: Adopting a Profit-First Mindset with Mike Michalowicz

#276: The Power of Routines & Consistency

#275: Dealing With a Lack of Desire + Motivation?

#274: How to Deal With Rude Patients

#273: Is Your Practice Bursting at the Seams?

#272: What Your Office Should Focus On Now

#271: Stop Holding Your Team Back!

#270: Embrace the Suck

#269: What No One Wants to Talk About

#268: Are People Sticky to You?

#267: Get More Money into Your Practice

#266: Not Tips, But Systems

#265: How to Solve Problems FOREVER

#264: No Department Is an Island

#263: Workshop Wednesday: ~ Patient Flow ~

#262: You Need the Help

#260: Do You Zig When Others Zag?

#259: Outsourcing is Your Friend

#258: The Comeback Challenge

#257: The And Asset

#256: Workshop Wednesday: Treatment Planning 2.0

#255: Learn to Pivot, Not Endure

#254: Breaking Dentistry Norms

#253: Workshop Wednesday: Treatment Planning Made Simple

#252: Dentistry Uncensored Crossover!

#251: Overcoming Your Limiting Beliefs

#250: Magic Phrases and Pre-Payments

#249: "Here's a Coin; Fix My Tooth with Dr. Howard Farran"

#248: Tips That Will Change How and Who You Hire

#247: Workshop Wednesday: Building Blocks

#246: Investment During the Pandemic

#245: Hot Topic- Schedules Falling Apart

#244: Workshop Wednesday: The Hardest Part

#243: Vomit, Stress, Then Pivot

#242: EFTs: The Wave of the Future

#241: Workshop Wednesday: How to do the How-tos

#240: Peeling Back the Curtain

#239: The Billing Training You Absolutely Need

#238: Workshop Wednesday: Operations Manual, Part 1

#237: Chart Audits: A Gold Mine

#236: Answering "Do You Take My Insurance?"

#235: How to Lower Your Overhead

#234: Creating Smiles — LITERALLY

#233: Motivation Dies Out, Inspiration Does Not

#232: Stop Tolerating Inefficiencies

#231: Is Your Hygiene All-Star Status?

#230: Marketing: What's Your Story?

#229: COVID or Not, Maximizing Teledentistry

#228: How to Deal: Resigning and Firing

#227: Do THIS to Get 5-Star Reviews

#226: Hygienists, Be a Necessity Through CE

#225: Comfortable = Vulnerable

#224: ~ Patient Flow ~ Perfecting Contact

#223: Getting Team Feedback: 360 Awareness

#222: Get the Stupid Out of Your Scheduling!

#221: The Fundamentals of Onboarding

#220: How to Be Effective Virtually

#219: Best Prep for Ownership

#218: Believe in What You're Selling

#217: … And THAT'S How You Get a Raise

#216: Sexy Titles & Hiring Team Members

#215: COVID Recession: Where Should You Invest?

#214: Mastering Risk Tolerance & Fail Safes

#213: Avoid Routine; Expel Energy in Meetings!

#212: The Best You Can Be- Dental Marketer

#211: Spice Up Your Morning Huddles

#210: Peeling Back the Layers

#209: The Dr. Suess of Systems

#208: DAT Live: Your Questions Answered- Hiring

#207: Websites: Your Resume to the World

#206: Tongue & Lip Ties, You Got This

#205: How to Start Back Office Treatment Planning

#204: You Need to Put This in Place

#203: This One's for You, Grandma!

#202: Office Autopsy: Accountability Leads to Credibility

#201: Future Traditions for Each Position- Operations Manual

#200: Becoming Your Doc's Right Hand

#199: Is your office where people WANT to be?

#198: How to Set Up Assisted Hygiene

#197: Block Scheduling, a COVID Kick-Start

#196: Insurance Verification: Asterisk Power!

#195: Roadmap to "Back to Office" Success

#194: Kiera's Book Club, Part 2

#193: Magic Phrases That Work Every Time

#192: What Makes You Feel Alive?

#191: Remember, YOU'RE the Magic Sauce

#190: Here's What the Best Practices Do

#189: Now's the Time: Same-Day Treatment

#188: Treat Your Dental Office Like Disneyland

#187: The Success Tax

#186: Successful Virtual Meetings

#185: What is Your Identity Attached To?

#184: Filtering the Wave of Bombardment

#183: Two Sides of the Coin

#182: Let's Talk Money Buckets

#181: Billing: How to Tackle AR Successfully!

#180: Systems 101- Nurture Your Business Now to Bloom Later

#179: This is the New Normal

#178: How to Work From Home Successfully

#177: Operations Manual 2.0

#176: Moving You Forward