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All Episodes

PM Collective - The ART of property management — 247 episodes

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Title
1

A Specialist Broker Explains How Rent Roll Lending Works

2

Annual Investor Audits

3

How A Property Management Head Of Department Keeps Clients Calm

4

Are You Avoiding Cold Calls Or Avoiding Growth

5

What If The Future Property Manager Stops Typing Leases

6

REPLAY PMC AUDIO SUMMIT 2025 / Keeping Your Team Energised Through Year-End by Deb Gidman

7

Stop Buying Pizza and Start Leading

8

Rebranding And Scaling A Property Management Business Without Losing Service

9

What Due Diligence Looks Like When You Inherit A Tenancy

10

Why Pickles Are Named Pickles And Other Real Estate Lessons

11

REPLAY PMC AUDIO SUMMIT 2025 / 7 Secrets To Keep Your Best People From Walking Out The Door by Kylie Lange

12

You Can Learn Leadership

13

The Rent Guarantee That Made Everyone Furious

14

A Real Estate Career Path Beyond Property Management

15

Outsourced BDMs And The Future

16

Tenant Education That Builds Trust

17

REPLAY PMC AUDIO SUMMIT 2025 / Happy Teams as a Growth Strategy by Shannon Welch

18

Who Do You Hire Next GM vs Ops Manager vs Head of Department

19

Personal Identity vs Business Identity: Where They Clash

20

When Your Business Outgrows You

21

From Property Manager to Business Owner

22

Sustainable Growth In Property Management

23

REPLAY PMC AUDIO SUMMIT 2025 / Trust Is the New KPI: Delivering on What You Say You’ll Do by Hayley Mitchell

24

Why A Portfolio Audit Beats Guesswork Every Time

25

Follow-Up That Wins Business

26

What Happens When You Treat Turnovers As A Process, Not A Fight

27

Why Property Managers May Evolve Into Account Managers Focused On Service And Growth

28

REPLAY PMC AUDIO SUMMIT 2025 / Be your own accountability partner by Corinne Forsyth

29

The Borderless BDM

30

Temping, Leave Cover & After Hour Mobiles

31

Thriving in the property management with your human design

32

The Confidence to Be Visible

33

Daily Habits Beat Big Goals

34

Onboarding That Actually Works

35

How Property Managers Create Freedom With Boutique Models

36

Training Plans and Relationship Building

37

Relationships Beat Fees When Trust Leads

38

Why being 'social' on social media is the best thing you can be doing

39

You Already Breathe, You’re Just Doing It Wrong - Emotional Resilience in Property Management

40

Doing it with fear and showing up every day

41

Building a Year of Evidence for Award Success

42

Building a Psychologically Safe Workplace

43

How to leverage off an Investor Education event

44

Seamless Handover: Optimising the BDM–PM Workflow

45

Onboarding, Upgraded

46

Don't Sweat the Small Stuff: How I Built a Successful Business Without the Roller Coaster

47

Chats with an Operations Manager on getting the Tech Stack right.

48

When Should You Hire an Operations Manager? One Agency's Journey

49

Fee Schedules Reimagined: How to Maintain Income While Meeting Market Demands

50

Finding Peace in Business Success

51

Why Is Your Tenant's Shower Grouting Deteriorating Faster Than Yours at Home?

52

What if Your Team's Success Depends on Understanding Menopause?

53

Hidden Risks in Property Maintenance

54

Creating Value Through Maintenance Education - Plumbing

55

Creating Value Through Maintenance Education - Air conditioning

56

Investor Profiles: Tailoring Your Communication

57

The Art of High-Touch Property Management

58

Matching Tasks to Your Battery Level: The Secret to a More Productive Day

59

Wellness Hacks for Real Estate Professionals

60

Podcasting for Business Growth

61

Breaking Into BDM

62

Incentivizing Property Managers: Creative Approaches to KPIs and Bonuses

63

The anti-advice that we want to vent about

64

Energy Efficiency: The New Frontier in Property Management

65

Breaking Free from Controlling Behaviors in Real Estate Business

66

Legacy in Transition

67

Tracking Compliance with Properteasy

68

There is always TWO solutions to every problem

69

Managing the new age investor

70

Top 3 things to consider before saying yes to the next conference

71

The Most Underrated Role in Your Property Management Business

72

Tech Moves, Real Estate Crawls

73

Part 3: Creating capacity in your property management department - Location, Tech & Offshore

74

Part 2: Creating Capacity Without Sacrificing Service Quality

75

Part 1: Your first steps to enhancing team capacity in your business

76

Career Alignment in Property Management

77

Part 2: Promoting change and connection in the real estate and DV community

78

Part 1: Promoting change and connection in the real estate and DV community

79

Working with Purpose in Property Management

80

Why you are not achieving your professional and personal goals.

81

5 Ways Property Managers can stand out in 2025

82

12 week accountability check in with Skye Taylor. Did she meet her goals?

83

Balancing client needs and budget constraints in property management

84

Are Property Managers Doing Enough to Ensure Contractor Safety?

85

Growth opportunities for scaling your business

86

The Power of Personalized Service in Real Estate

87

Agency Structure, Growth & Scale

88

Can larger agencies still offer a personal service?

89

Why you should be on Linkedin

90

What are my 4 non negotiables when starting a rent roll

91

Its not a people problem, it’s a leader problem

92

Secrets to Achieving 0% Rent Arrears with Expert Strategies

93

Key Strategies for Building a Thriving Real Estate Brand

94

Innovative Team-Building Strategies for Hybrid Work

95

Bronwyn Evans on Adapting to Legislative Changes in Real Estate in QLD

96

Expert Tips to Combat Burnout in Property Management

97

Strengthening Client Relations for Investment Success

98

SPOTLIGHT EPISODE BY SHANNON WELCH: Practical Tips for Managing Stress in Property Management

99

Win your worth secrets with Darren Hunter

100

Boost Your Property Management Business with Value-Added Services

101

Kenslee from Inspection Express on the Future of Property Inspection Reports using AI features

102

Keeping Your Business Steady Amidst Staffing Changes

103

This wasn't meant to be a Property Me podcast! with Simone Fogarty

104

Is our real estate culture changing with Buyers Agents?

105

Know your worth with Giselda Accinelli

106

SPOTLIGHT EPISODE BY SHANNON WELCH: Enhancing Property Management with Anthony's Insights on Sensor Technology

107

Comparing Unique Property Challenges in Victoria

108

Motivational highlights from AREC 2024, and honest feedback where the speakers fell flat

109

Ethical Recognition when applying for Industry Awards with Tameka Smith

110

Best Practices in your property management team with Kasey Lawrence The Rental Network

111

The Intricacies of Strata Management Explained by Aidan Gorjy

112

Identifying Toxic Attitudes and Bad Behaviour in your team and what to do about it

113

Navigating Real Estate Sales with a Property Management Background

114

Talisha Buttsworth's journey in relationship building

115

Aaron Emery's Expert Strategies for Asset Nurturing and Client Retention

116

Practical Tips for educating your landlords on Tax Depreciation

117

Online communities and engagement for new business and maintaining relationships

118

Get to know Ashleigh Goodchild her entrepreneurial mind

119

Crafting a Distinctive Brand in Property Management

120

Strategic insights with managing new business and leasing seamlessly

121

First moves when starting a property management department from scratch

122

Scaling to Success: Rebecca Halton's Expert Insights on Property Management Growth and Rent Roll Acquisitions

123

Stop being a transactional property manager and start building a network and value for your clients

124

3 Things that high performing BDMs and Business Owners do to be efficient

125

Confident Communication: The Role of Voice Coaching in Property Management

126

BDM Strategies - Past, Present & Future with James De Jesus

127

Exploring the history and future of inspections with Kenslee Oxley

128

How outsourcing reduces property management stress

129

YouTube Basics to get started for Property Managers

130

Podcasting for Property Managers: Expert Tips, Marketing Strategies, and Batch Recording Secrets

131

How I plan to increase my leads and scale my property management business in the next 6 months

132

How can virtual assistants revolutionize property management?

133

Kasey's ideal powerhouse team: specialized roles and dedicated support

134

Ella Stratton shares the most valuable lessons about virtual assistants

135

Why Networking in Property Management is one of the most important things to do

136

Unveiling the secrets to successful staff training and onboarding

137

From Zero to Hero: How Katie Johnson Built a Thriving Property Management Agency

138

Thinking One Step Ahead: Strategies for Success in the Real Estate Business

139

The Most Effective Strategies for Building Video Confidence

140

From Chaos to Control: Tackling Overwhelm in Property Management.

141

The most effective strategies for empowering business development managers in property management.

142

Mastering Large-Scale Property Management Teams with Alicia Leckey

143

Getting tenant selection right from the start

144

Controlling Quality Clients in Property Management

145

Important marketing lessons from a Top 0.5% OnlyFans Creator and a Property Management Expert

146

8 reasons you should say no to new business with Darren Hunter

147

Mastering the Multi-Generational Workplace: Embracing Diversity and Adapting to Change

148

Maximizing Efficiency in Property Management: Adopting a Business Owner Mindset with Joe Shannon

149

Why this landlord decided to privately manage her investment

150

Get Ahead of the Game: The Top BDM Tech Stack Revealed

151

Relocation Agents: Why property managers should use them more

152

From Ordinary to Extraordinary: The Art of Property Management

153

How to Build a Profitable Rent Roll with Buyer's Agents

154

Building a Strong Team: Diverse Perspectives and Trainees

155

Taking the leap to start your own agency

156

Where did we go wrong as an industry?

157

The BDM Handover

158

Thinking of starting a podcast?

159

Building your online profile

160

First year as a BDM

161

Bridging the Gap with a Multi Generational Workplace

162

Customer Service Magic

163

Managing Emotions

164

Celebrating Success

165

Healthy Conversations

166

A Different Way of Doing Routine Inspections

167

Tenant Advocate POV

168

Is Now the Right Time to Change Our Legislation?

169

From 216 to 1100 Properties: How Automation Transformed Rent Choice

170

Is There Such Thing as a Clean Portfolio?

171

Teams Working Together

172

How to Have a Paperless Office

173

Jordan Dinga - Three Tips on How to Work Better with a Strata Manager

174

Rebecca Halton - The Awkward Conversation About Payrises

175

How people Actually “Fall” into Property Management Careers

176

Raising the Bar in Property Management

177

A Business Built on Acquisitions

178

How to be a Property Manager and Sales Rep

179

Marketing for BDM's, What is Working and New Trends to Consider

180

How to use a Virtual Assistant with Lisa Grey from Affordable Staff

181

Property Management to Sales - Adam Scott EDISON PROPERTY

182

Career Options After Being a Property Manager with Kiera Cross from IRE

183

Don't Market to New Landlords for New Business with Stephanie Reid from Rental Management Australia

184

Commercial vs Residential Management with Andrew Russell from Mark Hay Realty Group

185

Property Me vs. Property Tree with Lauren Burton from Ray White Applecross

186

The Customer Service Experience with Kaylee Ferguson from The Property Exchange

187

Office Banter with Lachlan Turner

188

Rookie Mistakes

189

Finding Strategy and Support Within Your Business

190

Creating Trust Between Sales and Property Management

191

How Being Consciously Present can Improve Your Professional Life

192

Understanding Tax Depreciation with Kristian Jeromson

193

The Role of a Mentor and why we Should Connect More With Each Other with Michelle Ralph

194

The independent life of a property manager with Coronis with Sara Young

195

Building a Brand and Team on Energy with Mark Hay

196

Hybrid Positions with Alan Baxendale

197

Key management and the future of it with Cam Ewers

198

Managing your teams Covid vaccine status

199

Why first impression are important with Alba Gomez

200

The Accountability Factor: How Coaching Can Help You Succeed

201

The New Hustle and why burnout is real with Corrine Forsyth

202

Being thrown in the deep end with Beau Geerlings

203

How to argue productively with Michelle Rigg

204

How Stress Gave Me a Heart Condition - Conversation with Kylie Walker

205

Staying in Touch While on Maternity Leave - with Kenslee Oxley

206

Banter with a Department Manager - With Sam Riley

207

Getting clear with your values - Hermione Gardener

208

BDM Banter - With Kelly Johnson

209

Disconnecting as a Property Manager - With Hannah Welburn

210

Is self doubt stopping you being promoted? - With Jayde Stuart

211

When You Should Use a Temp Property Manager - With Hayley Ripper

212

Linkedin: The 3 C's to Get Started - With Jo Saunders

213

How to be a Happy Property Manager with Michelle Rigg

214

Marketing For Your Ideal Client with Kylie Walker

215

Kristen Porter - O'No Legal - The Legal side of Electronic Direct Mail

216

Building a Reputation - Janine Leafe

217

Property Manager of the Year

218

Product Review - Tenant Options

219

Google Reviews, how to get them and how to use them

220

How to Get Started on TikTok

221

Structured Management & Random Leadership

222

A business will never outgrow the energy of the leader

223

Award winning prospecting

224

Tips for success with Dubai Realtor Alessia Sheglova

225

How we use warm prospecting to BDM

226

The struggle with allowing property managers to work from home

227

Leadership and changing directions

228

Property management and Mum-life Management

229

A sexist conversation on why we lack males in the property management industry!

230

Planning your ideal week

231

When I grow up I want to be a property manager!

232

How can a property manager improve their relationship with a contractor ?

233

What can you do now to prepare your rent roll for sale in the future ?

234

Real estate traineeships and CPD's for 2021

235

Do frustrations between property managers and strata managers exist ?

236

Flexible work arrangements and working mums

237

Automation in property management - the good the bad the ugly

238

Could outsourcing in property management be putting us out of a job ?

239

Rent roll growth and the BDM handover

240

How to deal with a sales focused agency owner

241

What is your property management style ? POD or TASK

242

How to use Instagram for your personal branding

243

Recruitment in property management

244

Is a property manager role 9 - 5 or lifestyle ??

245

COVID and changes to property management

246

Staff culture in real estate

247

What burns your fire ?