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All Episodes

PM Collective - The ART of property management — 240 episodes

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Title
1

Rebranding And Scaling A Property Management Business Without Losing Service

2

What Due Diligence Looks Like When You Inherit A Tenancy

3

Why Pickles Are Named Pickles And Other Real Estate Lessons

4

REPLAY PMC AUDIO SUMMIT 2025 / 7 Secrets To Keep Your Best People From Walking Out The Door by Kylie Lange

5

You Can Learn Leadership

6

The Rent Guarantee That Made Everyone Furious

7

A Real Estate Career Path Beyond Property Management

8

Outsourced BDMs And The Future

9

Tenant Education That Builds Trust

10

REPLAY PMC AUDIO SUMMIT 2025 / Happy Teams as a Growth Strategy by Shannon Welch

11

Who Do You Hire Next GM vs Ops Manager vs Head of Department

12

Personal Identity vs Business Identity: Where They Clash

13

When Your Business Outgrows You

14

From Property Manager to Business Owner

15

Sustainable Growth In Property Management

16

REPLAY PMC AUDIO SUMMIT 2025 / Trust Is the New KPI: Delivering on What You Say You’ll Do by Hayley Mitchell

17

Why A Portfolio Audit Beats Guesswork Every Time

18

Follow-Up That Wins Business

19

What Happens When You Treat Turnovers As A Process, Not A Fight

20

Why Property Managers May Evolve Into Account Managers Focused On Service And Growth

21

REPLAY PMC AUDIO SUMMIT 2025 / Be your own accountability partner by Corinne Forsyth

22

The Borderless BDM

23

Temping, Leave Cover & After Hour Mobiles

24

Thriving in the property management with your human design

25

The Confidence to Be Visible

26

Daily Habits Beat Big Goals

27

Onboarding That Actually Works

28

How Property Managers Create Freedom With Boutique Models

29

Training Plans and Relationship Building

30

Relationships Beat Fees When Trust Leads

31

Why being 'social' on social media is the best thing you can be doing

32

You Already Breathe, You’re Just Doing It Wrong - Emotional Resilience in Property Management

33

Doing it with fear and showing up every day

34

Building a Year of Evidence for Award Success

35

Building a Psychologically Safe Workplace

36

How to leverage off an Investor Education event

37

Seamless Handover: Optimising the BDM–PM Workflow

38

Onboarding, Upgraded

39

Don't Sweat the Small Stuff: How I Built a Successful Business Without the Roller Coaster

40

Chats with an Operations Manager on getting the Tech Stack right.

41

When Should You Hire an Operations Manager? One Agency's Journey

42

Fee Schedules Reimagined: How to Maintain Income While Meeting Market Demands

43

Finding Peace in Business Success

44

Why Is Your Tenant's Shower Grouting Deteriorating Faster Than Yours at Home?

45

What if Your Team's Success Depends on Understanding Menopause?

46

Hidden Risks in Property Maintenance

47

Creating Value Through Maintenance Education - Plumbing

48

Creating Value Through Maintenance Education - Air conditioning

49

Investor Profiles: Tailoring Your Communication

50

The Art of High-Touch Property Management

51

Matching Tasks to Your Battery Level: The Secret to a More Productive Day

52

Wellness Hacks for Real Estate Professionals

53

Podcasting for Business Growth

54

Breaking Into BDM

55

Incentivizing Property Managers: Creative Approaches to KPIs and Bonuses

56

The anti-advice that we want to vent about

57

Energy Efficiency: The New Frontier in Property Management

58

Breaking Free from Controlling Behaviors in Real Estate Business

59

Legacy in Transition

60

Tracking Compliance with Properteasy

61

There is always TWO solutions to every problem

62

Managing the new age investor

63

Top 3 things to consider before saying yes to the next conference

64

The Most Underrated Role in Your Property Management Business

65

Tech Moves, Real Estate Crawls

66

Part 3: Creating capacity in your property management department - Location, Tech & Offshore

67

Part 2: Creating Capacity Without Sacrificing Service Quality

68

Part 1: Your first steps to enhancing team capacity in your business

69

Career Alignment in Property Management

70

Part 2: Promoting change and connection in the real estate and DV community

71

Part 1: Promoting change and connection in the real estate and DV community

72

Working with Purpose in Property Management

73

Why you are not achieving your professional and personal goals.

74

5 Ways Property Managers can stand out in 2025

75

12 week accountability check in with Skye Taylor. Did she meet her goals?

76

Balancing client needs and budget constraints in property management

77

Are Property Managers Doing Enough to Ensure Contractor Safety?

78

Growth opportunities for scaling your business

79

The Power of Personalized Service in Real Estate

80

Agency Structure, Growth & Scale

81

Can larger agencies still offer a personal service?

82

Why you should be on Linkedin

83

What are my 4 non negotiables when starting a rent roll

84

Its not a people problem, it’s a leader problem

85

Secrets to Achieving 0% Rent Arrears with Expert Strategies

86

Key Strategies for Building a Thriving Real Estate Brand

87

Innovative Team-Building Strategies for Hybrid Work

88

Bronwyn Evans on Adapting to Legislative Changes in Real Estate in QLD

89

Expert Tips to Combat Burnout in Property Management

90

Strengthening Client Relations for Investment Success

91

SPOTLIGHT EPISODE BY SHANNON WELCH: Practical Tips for Managing Stress in Property Management

92

Win your worth secrets with Darren Hunter

93

Boost Your Property Management Business with Value-Added Services

94

Kenslee from Inspection Express on the Future of Property Inspection Reports using AI features

95

Keeping Your Business Steady Amidst Staffing Changes

96

This wasn't meant to be a Property Me podcast! with Simone Fogarty

97

Is our real estate culture changing with Buyers Agents?

98

Know your worth with Giselda Accinelli

99

SPOTLIGHT EPISODE BY SHANNON WELCH: Enhancing Property Management with Anthony's Insights on Sensor Technology

100

Comparing Unique Property Challenges in Victoria

101

Motivational highlights from AREC 2024, and honest feedback where the speakers fell flat

102

Ethical Recognition when applying for Industry Awards with Tameka Smith

103

Best Practices in your property management team with Kasey Lawrence The Rental Network

104

The Intricacies of Strata Management Explained by Aidan Gorjy

105

Identifying Toxic Attitudes and Bad Behaviour in your team and what to do about it

106

Navigating Real Estate Sales with a Property Management Background

107

Talisha Buttsworth's journey in relationship building

108

Aaron Emery's Expert Strategies for Asset Nurturing and Client Retention

109

Practical Tips for educating your landlords on Tax Depreciation

110

Online communities and engagement for new business and maintaining relationships

111

Get to know Ashleigh Goodchild her entrepreneurial mind

112

Crafting a Distinctive Brand in Property Management

113

Strategic insights with managing new business and leasing seamlessly

114

First moves when starting a property management department from scratch

115

Scaling to Success: Rebecca Halton's Expert Insights on Property Management Growth and Rent Roll Acquisitions

116

Stop being a transactional property manager and start building a network and value for your clients

117

3 Things that high performing BDMs and Business Owners do to be efficient

118

Confident Communication: The Role of Voice Coaching in Property Management

119

BDM Strategies - Past, Present & Future with James De Jesus

120

Exploring the history and future of inspections with Kenslee Oxley

121

How outsourcing reduces property management stress

122

YouTube Basics to get started for Property Managers

123

Podcasting for Property Managers: Expert Tips, Marketing Strategies, and Batch Recording Secrets

124

How I plan to increase my leads and scale my property management business in the next 6 months

125

How can virtual assistants revolutionize property management?

126

Kasey's ideal powerhouse team: specialized roles and dedicated support

127

Ella Stratton shares the most valuable lessons about virtual assistants

128

Why Networking in Property Management is one of the most important things to do

129

Unveiling the secrets to successful staff training and onboarding

130

From Zero to Hero: How Katie Johnson Built a Thriving Property Management Agency

131

Thinking One Step Ahead: Strategies for Success in the Real Estate Business

132

The Most Effective Strategies for Building Video Confidence

133

From Chaos to Control: Tackling Overwhelm in Property Management.

134

The most effective strategies for empowering business development managers in property management.

135

Mastering Large-Scale Property Management Teams with Alicia Leckey

136

Getting tenant selection right from the start

137

Controlling Quality Clients in Property Management

138

Important marketing lessons from a Top 0.5% OnlyFans Creator and a Property Management Expert

139

8 reasons you should say no to new business with Darren Hunter

140

Mastering the Multi-Generational Workplace: Embracing Diversity and Adapting to Change

141

Maximizing Efficiency in Property Management: Adopting a Business Owner Mindset with Joe Shannon

142

Why this landlord decided to privately manage her investment

143

Get Ahead of the Game: The Top BDM Tech Stack Revealed

144

Relocation Agents: Why property managers should use them more

145

From Ordinary to Extraordinary: The Art of Property Management

146

How to Build a Profitable Rent Roll with Buyer's Agents

147

Building a Strong Team: Diverse Perspectives and Trainees

148

Taking the leap to start your own agency

149

Where did we go wrong as an industry?

150

The BDM Handover

151

Thinking of starting a podcast?

152

Building your online profile

153

First year as a BDM

154

Bridging the Gap with a Multi Generational Workplace

155

Customer Service Magic

156

Managing Emotions

157

Celebrating Success

158

Healthy Conversations

159

A Different Way of Doing Routine Inspections

160

Tenant Advocate POV

161

Is Now the Right Time to Change Our Legislation?

162

From 216 to 1100 Properties: How Automation Transformed Rent Choice

163

Is There Such Thing as a Clean Portfolio?

164

Teams Working Together

165

How to Have a Paperless Office

166

Jordan Dinga - Three Tips on How to Work Better with a Strata Manager

167

Rebecca Halton - The Awkward Conversation About Payrises

168

How people Actually “Fall” into Property Management Careers

169

Raising the Bar in Property Management

170

A Business Built on Acquisitions

171

How to be a Property Manager and Sales Rep

172

Marketing for BDM's, What is Working and New Trends to Consider

173

How to use a Virtual Assistant with Lisa Grey from Affordable Staff

174

Property Management to Sales - Adam Scott EDISON PROPERTY

175

Career Options After Being a Property Manager with Kiera Cross from IRE

176

Don't Market to New Landlords for New Business with Stephanie Reid from Rental Management Australia

177

Commercial vs Residential Management with Andrew Russell from Mark Hay Realty Group

178

Property Me vs. Property Tree with Lauren Burton from Ray White Applecross

179

The Customer Service Experience with Kaylee Ferguson from The Property Exchange

180

Office Banter with Lachlan Turner

181

Rookie Mistakes

182

Finding Strategy and Support Within Your Business

183

Creating Trust Between Sales and Property Management

184

How Being Consciously Present can Improve Your Professional Life

185

Understanding Tax Depreciation with Kristian Jeromson

186

The Role of a Mentor and why we Should Connect More With Each Other with Michelle Ralph

187

The independent life of a property manager with Coronis with Sara Young

188

Building a Brand and Team on Energy with Mark Hay

189

Hybrid Positions with Alan Baxendale

190

Key management and the future of it with Cam Ewers

191

Managing your teams Covid vaccine status

192

Why first impression are important with Alba Gomez

193

The Accountability Factor: How Coaching Can Help You Succeed

194

The New Hustle and why burnout is real with Corrine Forsyth

195

Being thrown in the deep end with Beau Geerlings

196

How to argue productively with Michelle Rigg

197

How Stress Gave Me a Heart Condition - Conversation with Kylie Walker

198

Staying in Touch While on Maternity Leave - with Kenslee Oxley

199

Banter with a Department Manager - With Sam Riley

200

Getting clear with your values - Hermione Gardener

201

BDM Banter - With Kelly Johnson

202

Disconnecting as a Property Manager - With Hannah Welburn

203

Is self doubt stopping you being promoted? - With Jayde Stuart

204

When You Should Use a Temp Property Manager - With Hayley Ripper

205

Linkedin: The 3 C's to Get Started - With Jo Saunders

206

How to be a Happy Property Manager with Michelle Rigg

207

Marketing For Your Ideal Client with Kylie Walker

208

Kristen Porter - O'No Legal - The Legal side of Electronic Direct Mail

209

Building a Reputation - Janine Leafe

210

Property Manager of the Year

211

Product Review - Tenant Options

212

Google Reviews, how to get them and how to use them

213

How to Get Started on TikTok

214

Structured Management & Random Leadership

215

A business will never outgrow the energy of the leader

216

Award winning prospecting

217

Tips for success with Dubai Realtor Alessia Sheglova

218

How we use warm prospecting to BDM

219

The struggle with allowing property managers to work from home

220

Leadership and changing directions

221

Property management and Mum-life Management

222

A sexist conversation on why we lack males in the property management industry!

223

Planning your ideal week

224

When I grow up I want to be a property manager!

225

How can a property manager improve their relationship with a contractor ?

226

What can you do now to prepare your rent roll for sale in the future ?

227

Real estate traineeships and CPD's for 2021

228

Do frustrations between property managers and strata managers exist ?

229

Flexible work arrangements and working mums

230

Automation in property management - the good the bad the ugly

231

Could outsourcing in property management be putting us out of a job ?

232

Rent roll growth and the BDM handover

233

How to deal with a sales focused agency owner

234

What is your property management style ? POD or TASK

235

How to use Instagram for your personal branding

236

Recruitment in property management

237

Is a property manager role 9 - 5 or lifestyle ??

238

COVID and changes to property management

239

Staff culture in real estate

240

What burns your fire ?