PM Collective - The ART of property management cover art

All Episodes

PM Collective - The ART of property management — 232 episodes

#
Title
1

Tenant Education That Builds Trust

2

REPLAY PMC AUDIO SUMMIT 2025 / Happy Teams as a Growth Strategy by Shannon Welch

3

Who Do You Hire Next GM vs Ops Manager vs Head of Department

4

Personal Identity vs Business Identity: Where They Clash

5

When Your Business Outgrows You

6

From Property Manager to Business Owner

7

Sustainable Growth In Property Management

8

REPLAY PMC AUDIO SUMMIT 2025 / Trust Is the New KPI: Delivering on What You Say You’ll Do by Hayley Mitchell

9

Why A Portfolio Audit Beats Guesswork Every Time

10

Follow-Up That Wins Business

11

What Happens When You Treat Turnovers As A Process, Not A Fight

12

Why Property Managers May Evolve Into Account Managers Focused On Service And Growth

13

REPLAY PMC AUDIO SUMMIT 2025 / Be your own accountability partner by Corinne Forsyth

14

The Borderless BDM

15

Temping, Leave Cover & After Hour Mobiles

16

Thriving in the property management with your human design

17

The Confidence to Be Visible

18

Daily Habits Beat Big Goals

19

Onboarding That Actually Works

20

How Property Managers Create Freedom With Boutique Models

21

Training Plans and Relationship Building

22

Relationships Beat Fees When Trust Leads

23

Why being 'social' on social media is the best thing you can be doing

24

You Already Breathe, You’re Just Doing It Wrong - Emotional Resilience in Property Management

25

Doing it with fear and showing up every day

26

Building a Year of Evidence for Award Success

27

Building a Psychologically Safe Workplace

28

How to leverage off an Investor Education event

29

Seamless Handover: Optimising the BDM–PM Workflow

30

Onboarding, Upgraded

31

Don't Sweat the Small Stuff: How I Built a Successful Business Without the Roller Coaster

32

Chats with an Operations Manager on getting the Tech Stack right.

33

When Should You Hire an Operations Manager? One Agency's Journey

34

Fee Schedules Reimagined: How to Maintain Income While Meeting Market Demands

35

Finding Peace in Business Success

36

Why Is Your Tenant's Shower Grouting Deteriorating Faster Than Yours at Home?

37

What if Your Team's Success Depends on Understanding Menopause?

38

Hidden Risks in Property Maintenance

39

Creating Value Through Maintenance Education - Plumbing

40

Creating Value Through Maintenance Education - Air conditioning

41

Investor Profiles: Tailoring Your Communication

42

The Art of High-Touch Property Management

43

Matching Tasks to Your Battery Level: The Secret to a More Productive Day

44

Wellness Hacks for Real Estate Professionals

45

Podcasting for Business Growth

46

Breaking Into BDM

47

Incentivizing Property Managers: Creative Approaches to KPIs and Bonuses

48

The anti-advice that we want to vent about

49

Energy Efficiency: The New Frontier in Property Management

50

Breaking Free from Controlling Behaviors in Real Estate Business

51

Legacy in Transition

52

Tracking Compliance with Properteasy

53

There is always TWO solutions to every problem

54

Managing the new age investor

55

Top 3 things to consider before saying yes to the next conference

56

The Most Underrated Role in Your Property Management Business

57

Tech Moves, Real Estate Crawls

58

Part 3: Creating capacity in your property management department - Location, Tech & Offshore

59

Part 2: Creating Capacity Without Sacrificing Service Quality

60

Part 1: Your first steps to enhancing team capacity in your business

61

Career Alignment in Property Management

62

Part 2: Promoting change and connection in the real estate and DV community

63

Part 1: Promoting change and connection in the real estate and DV community

64

Working with Purpose in Property Management

65

Why you are not achieving your professional and personal goals.

66

5 Ways Property Managers can stand out in 2025

67

12 week accountability check in with Skye Taylor. Did she meet her goals?

68

Balancing client needs and budget constraints in property management

69

Are Property Managers Doing Enough to Ensure Contractor Safety?

70

Growth opportunities for scaling your business

71

The Power of Personalized Service in Real Estate

72

Agency Structure, Growth & Scale

73

Can larger agencies still offer a personal service?

74

Why you should be on Linkedin

75

What are my 4 non negotiables when starting a rent roll

76

Its not a people problem, it’s a leader problem

77

Secrets to Achieving 0% Rent Arrears with Expert Strategies

78

Key Strategies for Building a Thriving Real Estate Brand

79

Innovative Team-Building Strategies for Hybrid Work

80

Bronwyn Evans on Adapting to Legislative Changes in Real Estate in QLD

81

Expert Tips to Combat Burnout in Property Management

82

Strengthening Client Relations for Investment Success

83

SPOTLIGHT EPISODE BY SHANNON WELCH: Practical Tips for Managing Stress in Property Management

84

Win your worth secrets with Darren Hunter

85

Boost Your Property Management Business with Value-Added Services

86

Kenslee from Inspection Express on the Future of Property Inspection Reports using AI features

87

Keeping Your Business Steady Amidst Staffing Changes

88

This wasn't meant to be a Property Me podcast! with Simone Fogarty

89

Is our real estate culture changing with Buyers Agents?

90

Know your worth with Giselda Accinelli

91

SPOTLIGHT EPISODE BY SHANNON WELCH: Enhancing Property Management with Anthony's Insights on Sensor Technology

92

Comparing Unique Property Challenges in Victoria

93

Motivational highlights from AREC 2024, and honest feedback where the speakers fell flat

94

Ethical Recognition when applying for Industry Awards with Tameka Smith

95

Best Practices in your property management team with Kasey Lawrence The Rental Network

96

The Intricacies of Strata Management Explained by Aidan Gorjy

97

Identifying Toxic Attitudes and Bad Behaviour in your team and what to do about it

98

Navigating Real Estate Sales with a Property Management Background

99

Talisha Buttsworth's journey in relationship building

100

Aaron Emery's Expert Strategies for Asset Nurturing and Client Retention

101

Practical Tips for educating your landlords on Tax Depreciation

102

Online communities and engagement for new business and maintaining relationships

103

Get to know Ashleigh Goodchild her entrepreneurial mind

104

Crafting a Distinctive Brand in Property Management

105

Strategic insights with managing new business and leasing seamlessly

106

First moves when starting a property management department from scratch

107

Scaling to Success: Rebecca Halton's Expert Insights on Property Management Growth and Rent Roll Acquisitions

108

Stop being a transactional property manager and start building a network and value for your clients

109

3 Things that high performing BDMs and Business Owners do to be efficient

110

Confident Communication: The Role of Voice Coaching in Property Management

111

BDM Strategies - Past, Present & Future with James De Jesus

112

Exploring the history and future of inspections with Kenslee Oxley

113

How outsourcing reduces property management stress

114

YouTube Basics to get started for Property Managers

115

Podcasting for Property Managers: Expert Tips, Marketing Strategies, and Batch Recording Secrets

116

How I plan to increase my leads and scale my property management business in the next 6 months

117

How can virtual assistants revolutionize property management?

118

Kasey's ideal powerhouse team: specialized roles and dedicated support

119

Ella Stratton shares the most valuable lessons about virtual assistants

120

Why Networking in Property Management is one of the most important things to do

121

Unveiling the secrets to successful staff training and onboarding

122

From Zero to Hero: How Katie Johnson Built a Thriving Property Management Agency

123

Thinking One Step Ahead: Strategies for Success in the Real Estate Business

124

The Most Effective Strategies for Building Video Confidence

125

From Chaos to Control: Tackling Overwhelm in Property Management.

126

The most effective strategies for empowering business development managers in property management.

127

Mastering Large-Scale Property Management Teams with Alicia Leckey

128

Getting tenant selection right from the start

129

Controlling Quality Clients in Property Management

130

Important marketing lessons from a Top 0.5% OnlyFans Creator and a Property Management Expert

131

8 reasons you should say no to new business with Darren Hunter

132

Mastering the Multi-Generational Workplace: Embracing Diversity and Adapting to Change

133

Maximizing Efficiency in Property Management: Adopting a Business Owner Mindset with Joe Shannon

134

Why this landlord decided to privately manage her investment

135

Get Ahead of the Game: The Top BDM Tech Stack Revealed

136

Relocation Agents: Why property managers should use them more

137

From Ordinary to Extraordinary: The Art of Property Management

138

How to Build a Profitable Rent Roll with Buyer's Agents

139

Building a Strong Team: Diverse Perspectives and Trainees

140

Taking the leap to start your own agency

141

Where did we go wrong as an industry?

142

The BDM Handover

143

Thinking of starting a podcast?

144

Building your online profile

145

First year as a BDM

146

Bridging the Gap with a Multi Generational Workplace

147

Customer Service Magic

148

Managing Emotions

149

Celebrating Success

150

Healthy Conversations

151

A Different Way of Doing Routine Inspections

152

Tenant Advocate POV

153

Is Now the Right Time to Change Our Legislation?

154

From 216 to 1100 Properties: How Automation Transformed Rent Choice

155

Is There Such Thing as a Clean Portfolio?

156

Teams Working Together

157

How to Have a Paperless Office

158

Jordan Dinga - Three Tips on How to Work Better with a Strata Manager

159

Rebecca Halton - The Awkward Conversation About Payrises

160

How people Actually “Fall” into Property Management Careers

161

Raising the Bar in Property Management

162

A Business Built on Acquisitions

163

How to be a Property Manager and Sales Rep

164

Marketing for BDM's, What is Working and New Trends to Consider

165

How to use a Virtual Assistant with Lisa Grey from Affordable Staff

166

Property Management to Sales - Adam Scott EDISON PROPERTY

167

Career Options After Being a Property Manager with Kiera Cross from IRE

168

Don't Market to New Landlords for New Business with Stephanie Reid from Rental Management Australia

169

Commercial vs Residential Management with Andrew Russell from Mark Hay Realty Group

170

Property Me vs. Property Tree with Lauren Burton from Ray White Applecross

171

The Customer Service Experience with Kaylee Ferguson from The Property Exchange

172

Office Banter with Lachlan Turner

173

Rookie Mistakes

174

Finding Strategy and Support Within Your Business

175

Creating Trust Between Sales and Property Management

176

How Being Consciously Present can Improve Your Professional Life

177

Understanding Tax Depreciation with Kristian Jeromson

178

The Role of a Mentor and why we Should Connect More With Each Other with Michelle Ralph

179

The independent life of a property manager with Coronis with Sara Young

180

Building a Brand and Team on Energy with Mark Hay

181

Hybrid Positions with Alan Baxendale

182

Key management and the future of it with Cam Ewers

183

Managing your teams Covid vaccine status

184

Why first impression are important with Alba Gomez

185

The Accountability Factor: How Coaching Can Help You Succeed

186

The New Hustle and why burnout is real with Corrine Forsyth

187

Being thrown in the deep end with Beau Geerlings

188

How to argue productively with Michelle Rigg

189

How Stress Gave Me a Heart Condition - Conversation with Kylie Walker

190

Staying in Touch While on Maternity Leave - with Kenslee Oxley

191

Banter with a Department Manager - With Sam Riley

192

Getting clear with your values - Hermione Gardener

193

BDM Banter - With Kelly Johnson

194

Disconnecting as a Property Manager - With Hannah Welburn

195

Is self doubt stopping you being promoted? - With Jayde Stuart

196

When You Should Use a Temp Property Manager - With Hayley Ripper

197

Linkedin: The 3 C's to Get Started - With Jo Saunders

198

How to be a Happy Property Manager with Michelle Rigg

199

Marketing For Your Ideal Client with Kylie Walker

200

Kristen Porter - O'No Legal - The Legal side of Electronic Direct Mail

201

Building a Reputation - Janine Leafe

202

Property Manager of the Year

203

Product Review - Tenant Options

204

Google Reviews, how to get them and how to use them

205

How to Get Started on TikTok

206

Structured Management & Random Leadership

207

A business will never outgrow the energy of the leader

208

Award winning prospecting

209

Tips for success with Dubai Realtor Alessia Sheglova

210

How we use warm prospecting to BDM

211

The struggle with allowing property managers to work from home

212

Leadership and changing directions

213

Property management and Mum-life Management

214

A sexist conversation on why we lack males in the property management industry!

215

Planning your ideal week

216

When I grow up I want to be a property manager!

217

How can a property manager improve their relationship with a contractor ?

218

What can you do now to prepare your rent roll for sale in the future ?

219

Real estate traineeships and CPD's for 2021

220

Do frustrations between property managers and strata managers exist ?

221

Flexible work arrangements and working mums

222

Automation in property management - the good the bad the ugly

223

Could outsourcing in property management be putting us out of a job ?

224

Rent roll growth and the BDM handover

225

How to deal with a sales focused agency owner

226

What is your property management style ? POD or TASK

227

How to use Instagram for your personal branding

228

Recruitment in property management

229

Is a property manager role 9 - 5 or lifestyle ??

230

COVID and changes to property management

231

Staff culture in real estate

232

What burns your fire ?