All Episodes
Send It! — 80 episodes
EP 80: The 7 AI prompts every email marketer needs
EP 79: Why most welcome series fail (and the 4 email framework that works)
EP 78: The unsubscribe paradox every marketer gets wrong
EP 77: Agency vs in house: When to hire, when to fire
EP 76: How to produce 5x more email and SMS content with AI
EP 75: How to A/B test emails when the old playbook is broken
EP 74: Conversion psychology: 6 principles for retention marketers
EP 73: Our 5 step ESP migration warmup guide
EP 72: Why discounts are hurting your brand + what to do instead
EP 71: The funniest things email marketers did in 2025
EP 70: 6 Retention habits of 8 and 9 figure DTC brands
EP 69: How to embrace AI as an email marketer + 3 hot click tips
EP 68: A practical framework for profitable email and SMS in 2026
EP 67: The new definition of engagement (and the metrics that actually matter)
EP 66: 12 Unusual segments that drive serious eCommerce revenue
EP 65: Why the first 45 days matter more than the first purchase
EP 64: What we learned from 41 billion emails sent in 2025
EP 63: The retention audit: How to diagnose any brand in 60 minutes
EP 62: The secret behind the click and why click tracking is so important
EP 61: Here's what AI says about retention marketing in 2026
EP 60: Gmail’s new rules: What every email marketer needs to know
EP 59: The real lessons from Black Friday + Cyber Monday 2025
EP 58: Don’t go silent after BFCM (Here’s what to send next)
EP 57: How often should you really email your list?
EP 56: The secret quarter most brands ignore (Q5)
EP 55: Why we’re betting big on retention tools
EP 54: The 80/20 of Email Revenue: How to Double Your ROI by Doing Less
EP 53: It’s Not Too Late: Your 2025 Black Friday & Cyber Monday Email + SMS Playbook
EP 52: 2025 Email & SMS So Far: Data & Insights with Omnisend
EP 51: iOS 26 Explained: What Apple’s New Update Means for Email & SMS Marketers
EP 50: Overcoming Inbox Overload: Stand Out Strategies for Competitive Markets in eCommerce
EP 49: From Email Marketer to Retention Agency Co-Founder feat. Eric Rausch
EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels
EP 47: Building a Referral and Rewards Program: Turning Subscribers into Advocates
EP 46: The Dark Side of Email Marketing: Minimizing Unsubscribes & Complaints at Scale
EP 45: Low Budget, High Impact Retention Marketing Hacks
EP 44: Email & SMS Evolution: Adapting Strategy as Your Brand Scales
EP 43: Mid Funnel Mastery: Nurturing Prospects Who Didn’t Convert Immediately
EP 42: From Blank Page to Revenue: How AI is Revolutionizing eCommerce Marketing
EP 41: Email & SMS Copywriting Styles That Convert: The Top 5 Approaches for eCommerce
EP 40: How to Double Your Customer Repurchase Rate in 2025
EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)
EP 38: User-Generated Content: The Secret to Higher Email & SMS Retention Rates
EP 37: Triple Threat: Three Unified Email, SMS & Direct Mail Tactics That Convert
EP 36: Email & SMS for High-Ticket Products: Nurturing Longer Sales Cycles
EP 35: Beyond the List: Building Engaged Brand Communities Online
EP 34: Six Personalization Myths Debunked: What Really Moves the Needle in Retention
EP 33: Scaling Your Email & SMS Team: Roles, Tools, and Workflows for Growth
EP 32: The Science of Send Time: When —and How Often—to Hit Send
EP 31: 2025 Email & SMS So Far - Data and Insights
EP 30: The Power of AI Segmentation: Reduce Churn & Skyrocket Sales in Email & SMS Marketing
EP 29: Welcome Series Mastery: Go Beyond the Basics for Lasting Engagement
EP 28: List Reactivation Playbook: How to Approach Aged Email & SMS Leads
EP 27: Year Round Retention: Off-Season Strategies to Keep Customers Engaged and Buying
EP 26: Emotional Marketing in Email & SMS: Tapping Into Psychological Triggers with Sarah Levinger
EP 25: 2025 Email Deliverability Masterclass - How Email is ACTUALLY delivered
EP 24: Navigating iOS and Privacy Changes: Email & SMS Marketing in a New Era
EP 23: First-Party Data in Email & SMS: How Polls, Quizzes & Surveys Boost Engagement
EP 22: Data Hygiene for Email & SMS Marketing: Maintaining a Clean, High Converting List
EP 21: AI Product Recommendations That Drive Revenue: How Nacelle’s Brian Anderson is Transforming eCommerce Personalization
EP 20: The Secret to Higher AOV: Cross-Selling and Upselling with Email & SMS in eCommerce
EP 19: Email, SMS, and Beyond: Rytis Lauris on the Future of Customer Engagement
EP 18: Automate Perfectly Timed Emails & SMS with Behavioral Triggers
EP 17: The 2025 Email Playbook: Tactics Myths and Insights for Success
EP 16: Ethical Retention Marketing: Balancing Tactics with Customer Respect
EP15: Mastering CTAs in Email & SMS Marketing | Effective Retention Marketing Techniques
EP14: eCommerce Email Marketing Platform: A Guide on How to Choose The Right Tool
EP 13: Driving Retention w/ Mobile Innovation: Mobile Apps & Push Notifications for eCom Success
EP 12: The Year in Email: 2024 Recap and 10 Bold Predictions for 2025
EP 11: Unlocking the Power of Mobile Apps for eCommerce Retention
EP 10: Black Friday Dominance: BFCM Recap + Your Q5 Email and SMS Playbook
EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS
EP 8: Building an SMS Strategy: How to Leverage SMS for High-Intent Engagement
EP 7: Unlock Data-Driven Marketing: Zero, First, and Third-Party Data Explained
EP6: Email Personalization at Scale: Automating Without Losing The Human Touch
EP5: The Science of Copy: How to Drive More Opens and Conversions in eCommerce Email Marketing
EP4: SEGMENTATION Secrets to Reduce Churn & Skyrocket Sales in eCom Email and SMS Marketing
EP3: The BEST BFCM eCom Email & SMS Strategies You're NOT Using
EP2: The Secrets of Email Deliverability: What Google Doesn’t Want You to Know
EP1: 2024 Email, SMS & The Future of Retention Marketing