All Episodes
Send It! — 97 episodes
We Asked Retention.com's Founder If This Is Legal (ft. Adam Robinson)
10 Email Copywriting Rules You Should Break in 2026
Your retention stack is missing this channel
The "other" BFCM ecom marketers forgot about
How a 12-person team outputs like 100 people
We're calling Black Friday 2026 right now
Unlock true 1:1 email personalization w/ Allan
He ranked 3,000 quizzes
10 AI mistakes wrecking your retention
10 retention plays you can't afford to miss
We pulled the data on every retention metric brands track, here are the 10 broken ones
After auditing hundreds of brands, here are the 10 SMS mistakes we keep seeing
We read every email marketing best practice and ranked the 10 worst ones
The death of retention teams how to operate as a 1 person army in 2026
EP 83: How to Use MCP with your ESP (Step by step tutorial w/ prompts)
EP 82: The 160-character masterclass: Writing SMS that actually converts
EP 81: AI prompt engineering for email marketers: The templates that actually work
EP 80: The 7 AI prompts every email marketer needs
EP 79: Why most welcome series fail (and the 4 email framework that works)
EP 78: The unsubscribe paradox every marketer gets wrong
EP 77: Agency vs in house: When to hire, when to fire
EP 76: How to produce 5x more email and SMS content with AI
EP 75: How to A/B test emails when the old playbook is broken
EP 74: Conversion psychology: 6 principles for retention marketers
EP 73: Our 5 step ESP migration warmup guide
EP 72: Why discounts are hurting your brand + what to do instead
EP 71: The funniest things email marketers did in 2025
EP 70: 6 Retention habits of 8 and 9 figure DTC brands
EP 69: How to embrace AI as an email marketer + 3 hot click tips
EP 68: A practical framework for profitable email and SMS in 2026
EP 67: The new definition of engagement (and the metrics that actually matter)
EP 66: 12 Unusual segments that drive serious eCommerce revenue
EP 65: Why the first 45 days matter more than the first purchase
EP 64: What we learned from 41 billion emails sent in 2025
EP 63: The retention audit: How to diagnose any brand in 60 minutes
EP 62: The secret behind the click and why click tracking is so important
EP 61: Here's what AI says about retention marketing in 2026
EP 60: Gmail’s new rules: What every email marketer needs to know
EP 59: The real lessons from Black Friday + Cyber Monday 2025
EP 58: Don’t go silent after BFCM (Here’s what to send next)
EP 57: How often should you really email your list?
EP 56: The secret quarter most brands ignore (Q5)
EP 55: Why we’re betting big on retention tools
EP 54: The 80/20 of Email Revenue: How to Double Your ROI by Doing Less
EP 53: It’s Not Too Late: Your 2025 Black Friday & Cyber Monday Email + SMS Playbook
EP 52: 2025 Email & SMS So Far: Data & Insights with Omnisend
EP 51: iOS 26 Explained: What Apple’s New Update Means for Email & SMS Marketers
EP 50: Overcoming Inbox Overload: Stand Out Strategies for Competitive Markets in eCommerce
EP 49: From Email Marketer to Retention Agency Co-Founder feat. Eric Rausch
EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels
EP 47: Building a Referral and Rewards Program: Turning Subscribers into Advocates
EP 46: The Dark Side of Email Marketing: Minimizing Unsubscribes & Complaints at Scale
EP 45: Low Budget, High Impact Retention Marketing Hacks
EP 44: Email & SMS Evolution: Adapting Strategy as Your Brand Scales
EP 43: Mid Funnel Mastery: Nurturing Prospects Who Didn’t Convert Immediately
EP 42: From Blank Page to Revenue: How AI is Revolutionizing eCommerce Marketing
EP 41: Email & SMS Copywriting Styles That Convert: The Top 5 Approaches for eCommerce
EP 40: How to Double Your Customer Repurchase Rate in 2025
EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)
EP 38: User-Generated Content: The Secret to Higher Email & SMS Retention Rates
EP 37: Triple Threat: Three Unified Email, SMS & Direct Mail Tactics That Convert
EP 36: Email & SMS for High-Ticket Products: Nurturing Longer Sales Cycles
EP 35: Beyond the List: Building Engaged Brand Communities Online
EP 34: Six Personalization Myths Debunked: What Really Moves the Needle in Retention
EP 33: Scaling Your Email & SMS Team: Roles, Tools, and Workflows for Growth
EP 32: The Science of Send Time: When —and How Often—to Hit Send
EP 31: 2025 Email & SMS So Far - Data and Insights
EP 30: The Power of AI Segmentation: Reduce Churn & Skyrocket Sales in Email & SMS Marketing
EP 29: Welcome Series Mastery: Go Beyond the Basics for Lasting Engagement
EP 28: List Reactivation Playbook: How to Approach Aged Email & SMS Leads
EP 27: Year Round Retention: Off-Season Strategies to Keep Customers Engaged and Buying
EP 26: Emotional Marketing in Email & SMS: Tapping Into Psychological Triggers with Sarah Levinger
EP 25: 2025 Email Deliverability Masterclass - How Email is ACTUALLY delivered
EP 24: Navigating iOS and Privacy Changes: Email & SMS Marketing in a New Era
EP 23: First-Party Data in Email & SMS: How Polls, Quizzes & Surveys Boost Engagement
EP 22: Data Hygiene for Email & SMS Marketing: Maintaining a Clean, High Converting List
EP 21: AI Product Recommendations That Drive Revenue: How Nacelle’s Brian Anderson is Transforming eCommerce Personalization
EP 20: The Secret to Higher AOV: Cross-Selling and Upselling with Email & SMS in eCommerce
EP 19: Email, SMS, and Beyond: Rytis Lauris on the Future of Customer Engagement
EP 18: Automate Perfectly Timed Emails & SMS with Behavioral Triggers
EP 17: The 2025 Email Playbook: Tactics Myths and Insights for Success
EP 16: Ethical Retention Marketing: Balancing Tactics with Customer Respect
EP15: Mastering CTAs in Email & SMS Marketing | Effective Retention Marketing Techniques
EP14: eCommerce Email Marketing Platform: A Guide on How to Choose The Right Tool
EP 13: Driving Retention w/ Mobile Innovation: Mobile Apps & Push Notifications for eCom Success
EP 12: The Year in Email: 2024 Recap and 10 Bold Predictions for 2025
EP 11: Unlocking the Power of Mobile Apps for eCommerce Retention
EP 10: Black Friday Dominance: BFCM Recap + Your Q5 Email and SMS Playbook
EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS
EP 8: Building an SMS Strategy: How to Leverage SMS for High-Intent Engagement
EP 7: Unlock Data-Driven Marketing: Zero, First, and Third-Party Data Explained
EP6: Email Personalization at Scale: Automating Without Losing The Human Touch
EP5: The Science of Copy: How to Drive More Opens and Conversions in eCommerce Email Marketing
EP4: SEGMENTATION Secrets to Reduce Churn & Skyrocket Sales in eCom Email and SMS Marketing
EP3: The BEST BFCM eCom Email & SMS Strategies You're NOT Using
EP2: The Secrets of Email Deliverability: What Google Doesn’t Want You to Know
EP1: 2024 Email, SMS & The Future of Retention Marketing