All Episodes
Staying Connected — 117 episodes
Comparing Cloud, Software, and Network Deals Without Getting Lost in the Math
HPE + Juniper: What Network Consolidation Means for Enterprise Leverage
CCaaS and UCaaS Sourcing: How to Compare Offers, Not Stories
From Invoice Fire Drill to a Baseline You Can Trust
How to Turn a Network Rate Review into Real Leverage
How to Make a Global Network Roadmap Executable
IT Strategy That Survives the Renewal Calendar
"Who Did I Just Buy This From?" — Negotiating SaaS Deals Through Cloud Marketplaces and Resellers
Why the New Verizon/BT Joint Venture Should Get the Attention of Every Enterprise Customer
My Invoice Doesn't Match My Contract, What Do I Do Now?
Why Cost Creep Happens Even in Well-Run IT Environments
Benchmark the Deal, Not Just the Price
When the FCC Fines You Without a Jury: Unpacking the Supreme Court's AT&T Decision
TC2's Insights on Gartner's Latest TEM Market Guide
FCC Call Center Outsourcing NPRM
Preserving Deal Value With Lifecycle Services
What to Do When a Supplier Relationship Breaks Down
Defining Colocation Requirements That Create Leverage
The Reality Check for Sustainable IT Procurement in 2026
The Shift from "Low Cost" to "Total Value" in IT Sourcing
Negotiating Zoom Agreements: What Really Matters
Wireless & Aviation Industries Wrestle Over Spectrum
Deploying and Operating Starlink at Scale
Starlink for the Enterprise Part 1—Where It Fits and Why It's Different
Lumen's EMEA Divestiture
SASE, A Practical Guide to the Future of Secure Networking
IT Cost Management is a Board-Level Priority
Retiring WAN Technology Debt with an Internet-First Strategy
New Year's Housekeeping – The Enterprise Playbook for Renewals, Rights, and Cost Control
Inside Lumen Control Center: A New Era of Enterprise Self Service
Reflections on the First Year of TEM Talk, TC2's Fast-Growing User Community
Technology Debt, Part 2 - Diagnosing the Problem and Funding Transformation
Technology Debt, Part 1 - The Hidden Cost of Standing Still
How Hyperscalers Are Rewiring Global Connectivity
Verizon Restructuring – What Enterprise Customers Need to Know
Whose Paper?
Lumen is Increasing Rates…Again
5G and Aviation - The Spectrum Conflict Cools
Cloud Diversification and How Amazon Broke the Internet
WAN Sustainability - from Compliance to Competitive Advantage
The Evolving Legal Landscape for AI in your Contact Center
The Hidden Value of Pre-RFP Activities - How to Shape a Smarter Sourcing Process
Rethinking Supplier Support - Effective Strategies for the Enterprise
Bill Shock Ahead - Verizon's Legacy Voice Rate Surge
Verizon's HCL Gamble
2025 U.S. Wireless Fees and Trends
2025 Preparing for Verizon's Legacy Service Sunsets
The Regulatory Reckoning for ESG
What Arista's Acquisition of VeloCloud Means for the Enterprise
Effective Negotiations When You Don't Have Any Competition
From Complexity to Clarity: Negotiating Enterprise-Grade Cisco Contracts
Charter to Acquire Cox Communications
Will AT&T's Latest Service Guide Change Force You Into a Technology Migration?
Growth of Private 5G
Sustainability Requirements in your Network Service RFP?
Are Your Cisco Negotiations Becoming Increasingly Challenging?
The Evolving Landscape for CCaaS Services in 2025
2025 Regulatory Outlook and the Impact of Tariffs on ICT Services
Controlling Chaos – Expanding Beyond Traditional TEM
Can Network-as-a-Service (NaaS) Be What You Want it to Be?
Wired No More - The Growth of LEO Solutions
Bulk Messaging Charges – Will Ofcom Come to the Rescue?
AT&T Increases the Property Tax Allotment Surcharge
Transacting for a Successful ERP Transformation
Current Trends in IT Outsourcing and the Rise of XLA's
"EULA's and AUP's and Hidden Terms …Oh My!" – Finding and Fixing ICT Online Terms
Unpacking Gartner's 2024 TEM Market Guide
Running Effective RFPs in an Evolving Market
Sourcing & Contracting for CCaaS Solutions in the Age of AI
T-Mobile and AT&T Data Breach Settlements at the FCC
Broadband Technology is Transforming the Enterprise WAN
The Evolving Commercial Model for Broadband Service
Another Data Breach May Put Enterprise and Individual Data at Risk
The Evolving Business Case for Broadband in the Enterprise WAN
Risky Business – AI in Your Contact Center
Supreme Court Decisions Curtail Agency Powers and Could Impact the FCC
AT&T Suffers Yet Another Major Data Breach
The Time has Come for Broadband
TC2's Takeaways from the 2024 Enterprise Connect Conference
Announcing TC2's IT Cost Management Practice
The Search for Innovation in Outsourcing Services
Net Neutrality and the Open Internet
Coping with COLA in your Outsourcing Deal Negotiations
Lumen's Recent Layoff Announcement
Farewell to AT&T Corp.
Look Out for Upcoming Changes to Lumen Account Support
Deal Integration – Headache or Opportunity?
Examining AT&T's Recent Data Breach: Does it Put Enterprise Information at Risk?
Fixed Wireless Access
Contract Guardrails to Prevent AI Mishaps
Pendulum Swings for Managed Services
Rethinking Cloud
Enterprise Customers Diversify Away from Cisco
Contact Centers as a Service: Our Predictions for 2024
CBRS: A Work in Progress
ICT Regulatory Outlook
Emerging Technologies
The Continued Transformation of the Legacy Enterprise MPLS WAN
Predictions and Hot Topics for 2024
Amazon and Enterprise Private 5G
Generative AI for the Enterprise Customer: Introduction
Budgeting and Forecasting for Your ICT Services in 2024
A Paradigm Shift in Carrier Service Management Costs
When Sourcing Dedicated Internet Access, Consider the Full Cost Picture
The FCC Acts to Reinstate Net Neutrality Rules (Again!)
Negotiating ICT Contract Renewals in an Evolving Market
The Accelerated Pace of Technology Evolution: NYC – October 24, 2023
Gartner TEM Market Guide Returns
Verizon and HCL Strategic Partnership Update
Carriers' Cost Cutting Actions May Impact Your Account Support
Sourcing Internet-transport Network Services – the Portfolio Approach
Verizon and HCL Announce Strategic Partnership
Navigating the Co-Management Conundrum
Has My Provider Gone "MAD"?
Lumen's New Rate Increase
Planning for Success with Good ICT Document Retention Practices
Avoiding the Dreaded "Undeliverable" Text Message