All Episodes
The Dealership Fixit Podcast — 210 episodes
Throwback: The Passion Problem Killing Dealership Profitability | Michael Jones Sr, Master Technician
1,200 Used Bikes a Year, No Dealer Fees, and a Second Store in 120 Days: Inside Lucky U Cycles with Jeremy Coon
Master the Job in Front of You, Teach the Job Below You: Chase Vance on Climbing the Dealership Ladder
April Was the Peak. Now Comes the Slide. What Every Dealer Should Do With Used Inventory Right Now | NPA Market Update
Throwback: Stop Chasing Facebook Likes. Here's What Actually Grows a Dealership. | Joe Iribarren, Beyond Creative
Throwback: The Elvis Story and Why You Should Never Judge a Customer by Their Cover | Joe Johnson, Tucker Powersports
Throwback: The Product That Keeps Riders in the Saddle Longer | Craig Johnson, Founder of Wild Ass Seats
16 Business Books Every Powersports Dealer Should Read: A Joint Episode with PSB Power Hour's Brendan Baker
The F&I Process, the Product Stack, the Pay Plan, and the Lender Strategy That Separates Elite Dealers with Alex Reyes
The Money Hiding in Your F&I Office: Reinsurance, Hidden Fees, and Why Powersports Dealers Are Next on the FTC's List | Gene Silas & Jeff Barron, Brightline Dealer
The Biggest Trade Show in the Country Just Added a Dedicated Powersports Section. Are You Going to SEMA 2026?
The 2026 OEM Co-Op Update Every Dealer Needs to Know Brand-By-Brand Breakdown with Sarah McVean Brown
From Click to Close: Why 62% of Powersports Leads Never Get a Real Response | NPDA Webinar Series
The 2026 ILE Study Is Out and the Numbers Are Hard to Ignore with Fran O'Hagan, Pied Piper Management
Where Are Used Powersports Prices Heading This Spring? Mike Murray From NPA Breaks Down the Numbers
Pre-Owned Is Its Own Brand: What Every Powersports Dealer Needs to Hear With Max Materne from The Dealer Lab
Powersports DMS Deep Dive: Inventory, AI & RFID with with Lou Pedler from ZiiDMS
Throwback: PPC for Powersports Dealers: Stop Wasting Ad Spend & Sell More Units with Mike Shaug
Moving Metal Podcast - Used Inventory, Dealer Marketing, and the Future of Powersports Retail
The Silent Killer on Most Powersports Dealer Websites with Mark Sheffield
Throwback: Dealership Growth + Leadership The “10 Pennies” Method with Phillip Orange
NPA Used Motorcycle Wholesale Trends: Cruisers, Sport Bikes, MX, SxS in 2026 with Mike Murray
Used Inventory Secrets for Powersports Dealers | Acquisition, Recon & Profit Growth with Mark Sheffield & Kyle Reid
Inventory Discipline, DMS Data & Dealer Profitability with Brian Tierney from Lightspeed
Throwback: Family Dealerships, Dealer Associations & Leadership Reality with James Myers
Aging Inventory Killing Your Dealership? Here’s the Fix With MPN (AIMExpo Panel)
MIC + AIMExpo: Dealer ROI and Why the Industry Must Be Protected with Cinnamon Kernes
Throwback: Hiring the Right People Starts With the Right Story with Jay Sanders
How MSF Builds New Riders and Why Dealers Should Partner with Them with Robert Gladden
From GM to Aftermarket: The Dealer Playbook Angel Hacker Learned the Hard Way
Throwback: Compliance Isn’t Optional: How Dealers Stay Out of Hot Water | Randy Felice (Part 3)
Throwback: Ask for Help or Fall Behind: Coaching, OEM Support, and Compliance Resources with Randy Felice (Part 2)
Throwback: Building Dealership Processes That Actually Stick with Randy Felice
15 (Audio) Books To Make You Better This Year (Sales, Marketing, Leadership, and Dealer Systems)
The Dealer Marketing System: Move Aged Units, Build Offers, Run Ads That Convert
Throwback: How Dealers Win Back Parts, Service, and Used Bike Profit with Craig Martin
Throwback: Jason Gearld on Product That Sells, and Hiring Right
Throwback: Steve Dodd on Comp Plans That Actually Work
Brian Croft on KTM, Dealers & The Future of Retail for Motorcycle and Powersports Dealerships
The Process is the Profit: F&I, Training, and Reinsurance with Gene Silas of Brightline Dealer Advisors
The Insurance Crisis Dealers Can’t Ignore With Zach Materne from Apiar
Powersports Journey, Used Bikes, AI, and Dealer Growth with Jacob Berry & One Gang Worldwide Podcast
How Dealers Win with Used Bikes | Brendan Baker on Pre-Owned Strategy
Throwback: CAPED Retail - How Dealers Win with Jeffrey McNulty
The Real Checklist for Selling Your Dealership, with Courtney Bernhard from Performance Brokerage Services
Throwback: Auctions Are Red Hot. NPA’s Tony Altieri on Supply, Pricing, and What Dealers Should Buy
Why Dealers Still Treat Leads Like It’s 2015, with Chris Yeloushan from Rollick
Throwback: Service Writers Run the Show. How to Hire, Train, and Tune a Profitable Service Dept
Throwback: How Great Leaders Inspire Teams (Lessons from Retail Giant Jeffrey McNulty)
Throwback: Process, Time, and Culture That Win With Derek Sanders
Used Bikes, Auctions, and Smarter Inventory: Mike Murray of NPA
How Dealers Can Actually Use AI with brent wees of IdeaMeetPlan
Why NPDA Matters: Dealer Connect, Advocacy, and the Future of Powersports with Tigra Tsujikawa
From Showroom Gaps to New Riders: Triumph’s Teri Lynn on Elevating the Dealer Experience
Inside The Culture of Wilkins Harley-Davidson: John Lyon on Staff, Process, and Profits
The Next Big Shift in Consumer Expectations, Are Dealers Ready?
Mastering Appointment-Setting for Internet Leads with Heather Deatherage
Used Bike Inventory Secrets from Nate Sanel: What Dealers Get Wrong
Digital Sales Departments That Actually Work with Heather Deatherage
Why Your Internet Leads Aren’t Turning Into Buyers (And What to Do About It)
Do you stand out in the market with a ride-before-you-buy advantage?
Want to Be an F&I Rockstar? Derek Sanders Reveals the Secrets to $1,500+ Per Copy
Used Bike Listings That Actually Convert - How to Sell More Online
Trade-In Leads Are Gold, Don’t Sleep on Them
Powersports Dealerships - Unlock Hidden Profits & Dominate Online Sales!
What Every Dealer Needs to Know About OEM Co-Op (With Sarah McVean Brown)
How to Make Your CRM Work Like Magic – with Heather Deatherage
Powersports Roundtable Throwback: Communication, Culture & Service Ops with Kurt Von Ahnen
Powersports Dealers: Skyrocket Leads With Digital Marketing Secrets on TrueTrack
Google, SEO & Free Ways Dealers Can Perform Better Online
Dealers, Stop Losing Customers! Simple Fixes You Can Use NOW!
Unlock Used Motorcycle Profit Dealer Secrets Revealed!
10 Changes Dealerships Should Make – with Jared Burt
What Makes a Great Dealership Work – with Bobby Whitney of Progressive Powersports
Fix Your Dealership Now - Leadership Secrets They Don't Teach! With Kurt Von Ahnen
E123: How to Write Copy That Actually Sells Motorcycles — The Bill Glazer Formula
E122: The Ultimate Playbook for Turning Used Motorcycle Inventory into PURE PROFIT!
E121: Winning Word Tracks for Every Step of the Sales Process
E120: Mastering Digital Marketing & Paid Ads for Dealerships
E119: Perfecting Appointment Setting for Internet Departments
E118: Mastering Online Lead Management for Power Sports Dealerships
E117: Building a Winning Internet Department for Motorcycle & Powersports Dealerships
E116: Unlock Skills at This Year's Ultimate AI Hackathon with brent wees
E115: Streamlining Powersports Sales Online Technology with Jory Anderson from Revvable
E114: Mastering Motorcycle Sales with the Harley walk-around US champion, Mike Grant
Fixit Quick Takes: Future Of Powersports with Robin Hartfiel
Fixit Quick Takes: Angela's F&I Profitable Products
Fixit Quick Takes: Angela & The Finance process in Powersports dealerships.
Fixit Quick Takes: How to Increase Finance Product Penetration for Maximum Profit and The Future of Digital Finance
Fixit Quick Takes: Unleashing Efficiency with DMS Insights from Justin Quinn
Fixit Quick Takes: Mastering Digital Marketing in Powersports with Mike Shaug
Fixit Quick Takes: Shaping the Future with MMI - The Journey of Service Technicians
Fixit Quick Takes: CRM Mastery with Tad Kilgore | Transforming Powersports Sales
Fixit Quick Takes - Measure to Improve: Benchmarks & Baselines in Internet Sales
E113: Greg Gifford's Local SEO Secrets for Powersports Dealerships Get An Edge on Google
E112: Dealership Fixit Podcast with AJ Meisel - 10 Simple Ways to Attract and Retain Employees
E111: Dealership Fixit Podcast with Michael Gerbino with Piaggio Group Americas talks Powersports
E110: Driving Digital Growth: A Deep Dive into Powersports Internet Sales with Heather Deatherage
E109: Mastering F&I in Powersports with Angela Hieronimus with Live Oak Dealer Service
E108: Dealership Fixit Podcast: Fireside Panel - Insights from Marketing Masterminds
E107: Dealership Fixit With Shaun Raines & Jacob Berry Round 3 - We Launch A Christmas Campaign for Kids motorcycles
E106: Dealership Fixit Podcast: Navigating the Future with Jeremy Johnson of Lightspeed | Powersports Industry Deep Dive
E105: Dealership Fixit With Shaun Raines & Jacob Berry Round 2 - We Launch A New Motorcycle Using AI and Show You How!
E104: Dealership Fixit With Shaun Raines & Jacob Berry Recap The Digital Dealer AI Hackathon
E103: History of Dealernews with Robin Hartfiel - Dealership fixit podcast powersports and motorcycle
E102: Mystery Shopping The Powersports Customer Experience With Fran O’Hagan from Pied Piper
E101: Used Motorcycles Retail & Auction With Mike Murray From NPA
E100: Round 3 - All Things DMS With Justin Quinn From DX1
E99: The State Of Motorcycle Industry Jobs With Jason Gearld
E98: Round 2 - All Things DMS With Justin Quinn From DX1
E97: The State Of Service Technicians With Tim Yarborough from MMI
E96: All Things DMS With Justin Quinn From DX1
Welcome To The Dealership Fixit Podcast - Intro
E95: Unleashing the Power of CRM for Success. Creating & Innovating Out Of Need for Motorcycle & Powersports Dealerships.
E94: The Key to building a high performing business development center in your powersports dealership
E93: Unveiling the Marketing Secrets of Powersports Dealership Advertising Unbelievable Strategies Revealed With Mike
E92: Your Dealership Is Not A Stock Photo. Will Customer Swipe Right On Your Inventory Dating Profile?
E91: The Insane World Of Buying and Selling Motorcycles With Tony; Owner, Operator & Head Mechanic at Powersports Of Palm Beach.
E90: Powersports dealerships & Artificial Intelligence, what is the impact on our staff & customers? Jacob Berry & Angel Hacker Discuss All The potential for dealer staff members
E89: Benchmarks & Baselines with the 5X50% Rule with Jacob Berry & Angel Hacker
E88: Jacob & Angel Cover Top Stories. Pied Piper ranks Indian Dealers #1, Tucker Goes Direct To Consumer & The FED Rates Rise Again!
E87: Customer Experience with Angel Hacker, General Manager of Indian Motorcycle San Diego
E86: Easy Ways To Improve Your Online Game with Jacob Berry
S4:E85 - Frank J. O'Connell author of Jump First Think Fast
S4:E84 - 5 Minute Gamify - Heartburn to Heartbeat with Phillip Orange of Houston Motorsports
S4:E83 - Phillip Orange from Houston Motorsports & the daily 10 pennies
S4:E82 - We Talk FTC Rules with Michael Masouras, CEO of MotoHunt.com
S4:E81 - 5 Minute Gamify - Heartburn to Heartbeat with Michael Masouras of MotoHunt.com
S4:E80 - 5 Minute Gamify - Heartburn to Heartbeat with Jeffrey P. McNulty of New Retail Ethos
S2:E60 - Kurt Von Ahnen / Leadership in Crisis
S2:E69 - 10 Changes Dealerships Should Make After Coronavirus w/ Jared Burt
S4:E79 - Retail - Where Should Your Focus Be Right Now? - Jeffrey P. McNulty joins me
S4:E78 - Jon Levesque of Ronnie's Cycles - how Facebook groups are helping them connect to customers at a new level
S4:E77 - 5 Minute Gamify - Heartburn to Heartbeat with Jon Levesque of Ronnie's Cycle Sales of Bennington
S4:E76 - Jake Lowry on his journey from pro racer to pro dealership employee
S4:E76 - Catching up with Primo Marotto of Scott Sports
S4:E75 - 5 Minute Gamify - Heartburn to Heartbeat with Primo Marotto of Scott Sports
S4:E74 - 5 Minute Gamify - Heartburn to Heartbeat with Tiffany Miller
S4:E73 - How to develop & keep your best employees with Tiffany Miller
S4:E72 - 5 Minute Gamify - Heartburn to Heartbeat with Jake Lowry of Graham KTM
S4:E71 - Update - New Episodes Coming This Month
S4:E70 - Do it like it’s both, practice and the performance
S3:E69 - Michael from MotoHunt talks Google & How Dealerships Can Perform Better for Free
S2:E68 - Powersport Roundtable - Dec 9th - Part 5/5 - Kurt von Ahnen
S2:E67 - Powersport Roundtable - Dec 9th - Part 4/5 Laura Rondon
S2:E66 - Powersport Roundtable - Dec 9th - Part 3/5 - Joe Iribarren
S2:E65 - Powersport Roundtable - Dec 9th - Part 2/5 - Joe Marcoux
S2:E64 - Powersport Roundtable - Dec 9th - Part 1/5 - Stacy Raske
S2:E63 - What is the POWERSPORT ROUNDTABLE on Dec 9th?
S2:E62 - Austin Rothbard of Twisted Road - What's NEW? Dealer rental system
S2:E61 - Tony Altieri from NPA - We discuss their used market insights
Jaye Sanders from Dream Team Referrals - Episode 58
Communication is Key Right Now w/ Derek Sanders of DS1 - Episode 57
Retain Your P&A Customers - Richard Kimes - Episode 56
LEADERSHIP AXIOMS THAT ENSURE MY INTENTIONS ARE HONORABLE & TRUE by Jeffrey P. McNulty, read by me - Episode 55
Kurt von Ahnen wants to help you with Fixed Ops - Episode 54
Aspire & Persevere! Jason Gearld shares his story - Episode 53
2019 has been a Wild Ass year! Thanks Craig! - Episode 52
Teri Lynn w/ Triumph North America shares some of her experiences in motorcycling - Episode 51
Josh Barton w/ Trail Tech talks Connected Riders & GPS products - Episode 50
Steve Dodds with Garage Composites talks Comp Plans - Episode 49
Phantom of the Shopera, a Christmas Story with Michael Jones - Episode 48
What's a Ski Byk? Aaron Remkus joins me to explain - Episode 47
Unlock the culture code to find would-be riders - Larry Little of MIC - Episode 46
Jamie Cheek with Cardo Systems talks tech & connectedness with me - Episode 45
"The Ultimate Retail Manual" author Jeffrey P. McNulty joins me - Episode 44
What's missing at powersports dealerships these days? - Episode 43
Where is your next Gen customer coming from? Larry Hughes w/ STACYC joins me - Episode 42
Do you need a business sherpa? Tristan Wright joins me from Australia to explain - Episode 41
The Next Big Shift in Consumer Expectations is Coming. Are Dealers Ready? Jared Burt Joins Me – Episode 40
Randy Felice of A&S Motorcycles talks Sales & Advertising Compliance - Episode 39
Randy Felice of A&S Motorcycles talks Business Coaching and 20 Groups - Episode 38
Godspeed Patrick "P-Town" Bridgford
Randy Felice of A&S Motorcycles talks with me about vision, mission statements plus the power of great checklists - Episode 36
Where ya been? Seasonality! - Episode 35
Want out of your bubble? Listen to Bobby Whitney of Progressive Powersports, for a start - Episode 34
F&I Wizardry with Tony Tarell of AL3RT GPS - Episode 33
Your Customers Are Wondering - Where's My Hug? - Episode 32
"What’s The Fuss About Content Marketing?" (discussion on Cycle Trader Insider Blog post) - Episode 31
What Dealerships Should Know About Motorcycle Sharing - Austin Rothbard of Twisted Road is my guest - Episode 30
Unlock the creativity of your dealership staff - my guest, Joe Johnson of Tucker Powersports - Episode 29
Safety, Margin, Technology & much more with Phil Ammendolia of LS2 Helmets - Episode 28
Talking Adventure, Technology & Ways to Engage Community with Jay Bernard of Triumph Motorcycles - Episode 27
What's an ACV? Mike Murray of National Powersport Auctions can explain, plus he knows how to get the real V to you - Episode 26
Scott Wright of IMS Products and I discuss how to get in better "control" of your profits - Episode 25
Branding Alert! Dirtbike shops, especially those with Yamaha YZ250F and YZ450F on any race track or display, don't miss this - Episode 24
Are you ready to roll up your sleeves and begin coaching the next generations of potential motorcycl
Powersports Business article about recent Pied Piper PSI Survey - Episode 22
What dealerships need to know about Google, guest Michael Annable - Episode 21
Stop wasting your time posting to Facebook! Joe Iribarren is my guest - Episode 20
Want to be an F&I rockstar? Derek Sanders talks F&I tips and tricks - Episode 19
Running a multi-generation dealership with James Myers of Valley Cycle Center - Episode 18
Talking moto jobs with Alex Baylon from MotorcycleIndustryJobs.com - Episode 17
“Don’t play the kingdom game” in your service department ~ Michael Jones Sr - Episode 16
"You don’t pay the bills with margin, you pay the bills with profit" ~ Craig Martin - Episode 15
Need insight on the sort of PG&A folks you should hire? Ryan McPherson is an example - Episode 14
Are you failing the merchandising game? - Episode 13
Do you co-op? Looking for feedback - Episode 12
Can you say Acerbis? Brian Fullerton can and has been for 20 years - Episode 11
Who knows how to get rabid grassroots support? Jim Boschen is our guest - Episode 10
#1 mistake dealerships make. Derek Sanders special guest - Episode 9
Can you learn from a Wild Ass? Special guest Craig Johnson has unique insights - Episode 8
Ever fire a customer? Special guest Jason Fox has, and joins me to discuss - Episode 7
Who the heck am I again? Episode 6
How to best ignore customers and why you never should - Episode 5
A Customer Fired Me Today - Episode 4
The OL' CX - what the heck is that? - Episode 3
A bit more depth on me and why I’m podcasting to dealers! - Episode 2
S1:E0 - Welcome! Short intro on this podcast
The Dealership Fixit Podcast (Trailer)