All Episodes
Tech on Toast, The Hospitality Tech Podcast — 197 episodes
Why your best site and your worst site are 11% apart with Alison Fraser, SVP & GM Fourth
10% of Weekly Revenue From Loyalty: Inside Prezzo's App, with Brava CIO David Broom
People Buy People: Ruth Carpenter on Tech, Trust and the £55 to £11 Ad Story
The Hospitality Front Door: Gregers Knudsen on Comms, Culture and Killing App Fatigue
CrunchTime: Why the World Cup Is a Back Office Problem with Shamik Mojaria.
Confidence, Courage, Clarity: What Actually Holds People Back with Lorraine Copes
Como's Rubén Recio Nogales on loyalty that actually works, frictionless data and why WhatsApp is coming for UK hospitality
Authentic Marketing in a World of AI Noise, with Visha Kudhail
From AI implementation to impact with John Raguin from CrunchTime, Tim Cross from Caffè Nero UK, and Andrew Winter from SSP Group plc
Why "Just Get Some AI" Is the Worst Brief You Can Write, Rod Schneider, Workforce.com
Diego Vega & Rory at Rye Energy, The Hidden Cost That's Eating Your Margins
Roger Wade: The Man Behind Box Park on Building Brands That Actually Last
Connectivity, Data & the Future of Hospitality Tech
From War to Woking: How Yaro Tsyhanenko is Reinventing the Restaurant Pickup Experience with Pickpad
Let the Managers Manage with Conor Shaw and Emily Kane from Bizimply
People Service: The Human Piece vs. Headcount in Hospitality with Mollies Motel, Bills and Little Houses Group
Perfection or Perception? With The Mandrake, The Other House and Kula
Scaling Hospitality with Chaos & Control with Marcel Khan, Caroline Ottoy, Matt Bigland and Gemma Glasson
Hype is Dead, Long Live Habits: Why 70% of Your Customers Ghost You (And How to Fix It) - Recorded LIVE at SERVICE 2026
Why Integrations Matter More Than Features in Hospitality Tech with Colin Jackson, Dojo
Dojo Pocket and the Future of Table Service Payments with Tom Usher
Making Hospitality training simple, engaging, and actually useful with Tayl
Making Tech Change Stick: Connectivity Rollouts, 24/7 Uptime, and the Realities of Multi-Site Delivery, with Shona Goodlad, Sky Business.
From Scheduling to Decision-Making: How Sona Helps Every Site Run Like Your Best GM, with Ben Dixon, Co-Founder Sona
From 30% to 98% Adoption: The Frontline Access Problem Nobody Talks About with Regan Collins from Cocentric
Tech, Tinsel & Tough Decisions: Soho House, Prezzo & the Future of Hospitality IT
Seamless Tech, Human Hospitality: Live with Dojo, Côte and Pizzarova
Simple Ops, Smarter Buildings: Brett Robbins on Snapfix, AI and The Future of Maintenance
🎯 On-Table Ordering That Works — with Manuel Costin from KATE Media
From Firefighting to Future-Proofing People Strategy, with Rachel Masing, Pool House
From Data Drowning to Performance Ops with Tenzo Co-Founder Christian Mouysett
What Operators Actually Want from Tech, with Jonny Bramwell, Rosa’s Thai
The Invisible Backbone: Why Reliable Connectivity Keeps Hospitality Running
Human + AI in the Bakehouse: How La Maritxu Uses Inpulse to Nail Forecasting, Stock & Purchasing
Best-in-Class, All-in-One: How Embargo Turns First-Party Data into Real Revenue with Fryderyk (Frederick) Szydlowski
Fixing Fairness in Tipping – with David Dillon, Founder & CEO of UROCKED
The Disruption Delusion, Why We Still Fear Change in Hospitality with Maria McCann.
Unlocking Hospitality’s Single Source of Truth | Joel Robinson, Founder of Openr
From Delivery Data to AI Insights: Sean Trevaskis on Scaling Growdash
Tronc, transparency & tips: JustTip’s James Fahy on fixing gratuities
Affordable Luxury, Invisible Tech: Big Mamma & Sunday with Victor Lugger
Culture That Counts: Why people-first service drives loyalty
It Should Feel Like Magic, Not Marketing: Personalisation, Loyalty & Data in Hospitality
AI in Business: How Dojo is Turning Proof of Concept into Real Impact
Loyalty That Lasts: Growing with Guests, Not Just Points In partnership with Zonal
🍽️ The Return to Experience-Led Dining — Live from Caravan Fitzrovia
What Diners Want: The New Rules of Loyalty in Hospitality
The Hidden Risk on the Menu: Why Allergen Tech Can’t Wait, With Dominic Child, Ingredifind
The Safe Option – Building Gluten-Free Confidence with Sonny Wells, Founder of Sonny’s
Cyber Security in the Age of AI with Naveed Islam CISO at Dojo
Built in Minutes, Made for Mobile | 24social
From Bacon Butties to Brand Building – Le Swine x 93FT
From Parties to Payments: How TripleSeat Is Fixing Events Tech
Radio Voice, Rebrands & Really Good POS – With Jamie White from WRS
Building the Standard: How Marka is Changing Sustainability in Hospitality
Level Up: How On-Demand Pay is Changing Hospitality for Good
Joe Heather – From OMP to Puppies, Scaling Deliverect Across Europe
From Flat Whites to Founders: Bustle’s Journey Serving the Creatives of Hospitality
Quizmaster Tech: Mark Walsh on Making Pubs Fun (Again with Kwizzbit!)
Flex Appeal: Reinventing Hospitality Staffing with YoungOnes COO James Medd
From NHS to Hospitality Sales Star: How Empathy, Data & Tidr Are Changing the Game | Catherine Allan
Why Your Data Is More Valuable Than You Think | JP Kloppers, Omnisient
How The Other House Is Redefining Hospitality | Jo Morgan on Hotel Ops, Tech & People Power
Back to Benares: How TISSL Proved That the Best Tech Partners Are Built on Trust
Tacos, Tech, and Tenacity: A Conversation with Gemma Glasson Managing Director at Wahaca
Why Your Team Is Ghosting Your Workplace Comms (and How to Fix It)
Tech and Tradition: Balancing Innovation with the Human Touch in Restaurants
From Marmalade Martinis to Dim Sum: Exploring Paddington's New Food Hub MarketHalls
Crunch Time for Hospitality: Inventory, Insights & Innovation with Eric Tiv
The Future of Dining: Enhancing Efficiency and Experience with Rapid Res
The Future of Hotel Management: Integrating Tech for a Seamless Guest Experience
Putting the cash back in the teams pockets with James Brown,CEO of Brewdog Bars, Co- Founder of TIPJAR,
Managing Tech Across Multiple Brands with Jon Davis, CTO, Caprice Holdings
Start up to Sum UP, supporting entrepreneurs and beyond in the hospitality industry with Luke Beavon
Piaggios, Pizzas and Potential with Ruth Carpenter, Head Of Marketing at Pizza Pilgrims
The Power of Data: Boosting Revenue with Impact Data's TalkBox with David Bird
Boosting Restaurant Profits with AI and Digital Loyalty: Insights from Sachin Vasani
Navigating the Power of Feedback with Jess and Darren from Yumpingo
Changing Lives, One Ingredient at a Time: Ewan Phillips' Mission
Future-Proofing Hospitality: Why Reliable Tech & Seamless Payments Matter with Dojo & Youngs Pubs
Streamlining Hospitality with Supy: Insights from Founder Dani El Zein
The Future of Hiring: Enhancing Candidate Experience & Efficiency with Ed Grimes & Ed Godwin.
Streamlining Communication: How ZenZap is Transforming Team Management in Hospitality
Delivering the Digital Restaurant: Insights from Carl Orsbourn On Modernising Hospitality
Optimising Last-Mile Delivery: Insights from Nash's UK Head, Patrick Eve
Empowering the Next Generation of Workers: Insights from Blend's Co-Founder Jules Smith
How to Build the Future of Dining: Orderpay’s Vision for Restaurants
Holiday Hustle: Ed Christmas Shares Winning Seasonal Sales Strategies
From University to Start up: How Two Friends Are Revolutionising Restaurant Allergen Safety
How to grow your business through your customers with Jon Horsfield, CRO at Centegra
Bonus Episode - ‘Blue sky’ panel: embracing the digital future featuring Papa Johns, Five Guys, Dojo and Nory
How to automate tasks using AI with Tommy Giraux from Honest Burgers and Matt Grimshaw from Youda.
How to engage your workforce through tech with Oli Cavaliero, Head of People & Engagement at Pizza Pilgrims
How to give your customers choice through tech with Tom James, Managing Director at Bills
How to boost an analogue business with a digital partner, with Bread Ahead Founder Matthew Jones.
Frictionless Dining: The Evolution of Payments with Dojo & Wagamama
How to boost hospitality efficiency through people with Rod Schneider, COO, Workforce.com
Navigating the New Tipping Legislation with StrikePay's Oli Cavanagh
How to maximise the recruitment process through tech with Tom Hacquoil, CEO at PinPoint
How to future proof your restaurant with tech featuring Mohamed Fayed, CEO & Co-Founder of Grubtech
Building Memories: The Role of Technology in Hospitality with Champa Magesh, MD Access Hospitality
How to help restaurants save on every order with Nick Paine, Founder of Opspot
How to Master Delivery with Otter: Seamless Integration, Automation, and Data-Driven Success
How to Transform Customer Experiences with Data-Driven Digital Strategies with Sam Hawker, Head of Digital, From Nightcap
How to have great career conversations with Jo Harley, Co-Founder of Korero
How to drive loyalty and win with Dan Aldridge & Laurens Havenaar from Piggy
Digitising hospitality operations with Operandio Founder, David Rigbye
Empowering Small Businesses with Dext: a chat with VP Of Growth Tracy Jawhar
Enhancing Customer Experience: The Role of Modern Payment Solutions in Restaurants with Dojo
From Football to Founding: Adi Hristova's Journey in Hospitality Tech
From washing plates to spinning plates, empowering hospitality with Alex Dyer, UK MD at BIzimply
Cracking The Profitability Code with Nick Popovici, Co-Founder & CEO at Vita Mojo
How to automate and drive more profit through running your own events with John Karemy, from Tripleseat
Putting employees at the heart of your business with Sinead Marron, Director of Growth at Alkimii
Building Systems with operations in mind with Tommy Giraux, Head of Systems, Honest Burger
How to enhance Restaurant Profitability with Nory's Operating System Platform, with Conor Sheridan
The Role of Communication in Successful Tech Rollouts: A Discussion with Brendan Kelly
The Shift Towards Better Mental Health in Hospitality with Rebekah Billingsley & Kris Hall
Paul Kirk Talks Career, Tech, and the Magic of Mission Mars
Simplifying recruitment within the hospitality & care industry with Darryl Bate, A2H Solutions
Enhancing Customer Experience Through Technology with App4's CEO, Ian Chambers
How to manage a fractured tech stack with Chris Jolliffee, Head of Enterprise sales at Dojo and Guy Scott- South, CTO at Pizza Hut
Building Tech Through Community with Danielle Wallington, Founder of Flockhere
Telling your truth through content, digital storytelling with Shawn Walchef, Founder, Cali BQQ Media
How to Drive Incremental Revenue with Vic searl Founder of DataHawks
Atoa's Journey to Transforming Payment Processes for Restaurants and Retailers
From Kitchen Porter To Meta, building tech solutions for hospitality with Ben Brown at Shopwave
The future of POS with Joel Satchi, Co-Founder Emenu Now & Vikram Badhwar, Director of International Retail at Starbucks
How to Grow with Data & Partnerships with Gemma Barter, Honest Burgers & Matt Ford, Krowd
How to use influencer marketing in the hospitality industry with Mike Radley, Co-Founder of Joli App.
The Top Challenges Of Growing A Hospitality Business in 2024 with Ryan Jacovides & Cass Coulton.
From Trading Floors to Kitchen Floors: Conor Sheridan's Journey to Tech Innovation with Nory
Simplifying Hospitality Tech with GuestChat CEO Nima Anvar
Enabling the luxury experience through technology with Andrew Evers, Group Director of IT, Rocco Forte Hotels
Stacked special Featuring David Beveridge, PeopleBank and Richard Hartley, S4 Labour
Getting to know your guests through feedback with Lisa Campbell, Head of Client Success at Feed It Back
Planting social impact in the minds of diners with Rachel Marshall, Director at GiftTrees
Putting People at the heart of your business with Jon Wilson, SVP, EMEA at Deputy
How to not make a meal out of your IT system with Cliff Gurdin , Director at Eat IT Drink IT
Freelancers to the front! The hospitality workforce that will keep the industry moving in 2024 with Brigad
Building Loyalty Programmes For Restaurants With Hugo Op Den Dries, Head Of Partnerships with Piggy
From Ops to Opsyte, an operators journey into Tech with Matt Taylor, CEO of Opsyte
Creating personal attachment to your favourite restaurant brands, Brent-Stig Kraus,CRO at Sevenrooms
Driving Revenue through behavioural science and music with Startle, with Adam Castleton CEO & Melanie Fulker CCO
Solving problems and helping businesses make informed decisions with Mike Enslin, Regional Manager, Lightspeed
Delivering results through D2C online ordering with Zal Dordi, Chief Commercial Officer at Slerp
Engaging People with Tech With featuring Rachel Masing, People Director at ETM Group
Joining The Dots on People Experience with Stephanie Gregg, Culture Director and Matt Grimshaw Founder of Youda.
Connecting you to your customers with Adam Forman, Founder of Support Wizard & Captive WIFI
Building growth in hospitality with reliable and flexible hospitality solutions, with PointOne Epos.
Keeping your guests connected with Away Together featuring Melanie Brewer CEO & Co Founder, John Beuchert COO co-founder.
Gaining Advantage through Guest Experience with Prithvi Dhanda, Founder & CEO Of Sentiment Search
Ball pits and Start ups with Travis Fish, Group Development Director at Ballie Ballerson
Transparency Through Tipping with Mason Potter, Co-Founder at grtfl
Supporting your people & building efficiencies into your workforce with S4labour with Chief Growth Officer Richard Hartley
Doing good through awesome people & incredible coffee with Joseph Cordy, Head of Commercial at Paddy & Scotts
From the Gold coast to the south coast, how do you break new ground through product & people with Lawrence Pelletier, Global Sales & Marketing Director at Redcat Hospitality Technology
Combining baking with tech, how does technology transform one of the oldest professions in the world? Nico Gaillot COO Paris baguette UK
Becoming the backbone of the food industry with Joe Heather, General Manager UK & IE Deliverect
Building a tech stack in a pandemic with Stephen Phillips, Director of Operations at Marugame
Is the hospitality industry doing enough to avert Co2 from our atmosphere, with Griff Holland & Ed Brown
Making culture a source of competitive advantage with Matt Grimshaw , Founder of Youda
Who needs influencers when you have customers with James Laden, Co-Founder of Ttagz.
How to integrate e-commerce into your marketing strategy with Sophie MacDonald, Marketing Director at Fuse & Ignite
Supporting the heart beat of the hospitality industry, automating back of house operations with David Hulme,UK & LATAM Director at Marketman
Finding new customers through last-minute decisions with Aaron Solomon, CEO & Co-founder of Ambl
Growing your customer base through delivery with Gaurav Malik,Vice President - International Expansion, UrbanPiper
Forecasting the future of hospitality with Christian Mouysset, Co- Founder at Tenzo
Creating Raving fans & driving loyalty in a digitalised hospitality industry with Charles Gray, CRO at Paytronix
Filling empty restaurant seats & driving foot traffic with Robin Chiang, Vice president of global sales and services at OpenTable
Putting marketing at the heart of your business with Dan Brookman & Sam Brown from Airship & Toggle.
Gaining Operational efficiency while driving profit in an Enterprise business with Joel Satchi Co-founder from Emenu Now & Greg Gibbons from The Big table group
Supporting, not supplying your customers with Chris Jolliffe, CRO at Kobas and Katie Rose, CFO at Market halls
Building a flexible workforce with Chris Sanderson, Founder of Limber
Building your E-commerce infrastructure with Paul West, Founder & CEO of FUSE & Ignite
How to drive footfall into your restaurant with Patrick Clover, Founder of Stampede
Recruiting the next generation with Dan Hudson Founder & CEO of GIGL.
How to turn your data into dollars, with Victoria Searl, Founder & Head Hawk at Datahawks
How to drive more profit in your food business with Carl Jacobs, CEO & Co - Founder of Apicbase
Jennifer Johansson CEO & Founder of Placed App
Holly J Smith, Co-Founder & CRO at GIGL
LIVE at The Hotel, Restaurant & Catering show
Allison Page, Founder & CPO Sevenrooms
Elisabeth Osmont d'Amilly, sunday
Carmen Mallo, Founder of REMS Hospitality
Carl Holloway, Co-Founder of Rotaready
Romain Baron , Founder of Tonyorder.com
Katy Moses , Founder of KAM
Roksolana Mykhailiuk ,Digital Operations, Miss Millies
Simon Drake, General Manager of The Other House
Punch Pubs, James Gilbert Head of Insight & James Goldsworthy Head of Digital
Kim Teo, CEO & Co-Founder of Mr Yum
John Mason, Founder & learning activist at Sideways.
Angus Jackson , Co- Founder,Storekit
Bond Connect, Eva Fayemi & Ruben Westmeijer
Dub Lee, Systems Architect at Honest Burgers
William Connors, Director of IT Operations, Popeyes