All Episodes

Biggest Funeral Home Phone Call Mistakes | Will de Michaelis (PartingPro) #73

Your Funeral Home Is a Call Center | Will de Michaelis (PartingPro) #72

From Hospice Flyers to Referrals | Will de Michaelis (PartingPro) #71

The Hospice Referral Factory (Will de Michaelis) #70

GEO and the New Era of Funeral Home Visibility | Welton Hong (Ring Ring Marketing) #69

The Top 3% | Will de Michaelis (PartingPro) #1

Selling Caskets at Cost and Making More Money | Tom Anderson (Funeral Director Daily) #68

Avoid Losing Customers on the First Call | Ashley Jones (Parting Pro) #67

NCAA Champion to Death Care CEO | Donnell Beverly, Jr. (Russel Westbrook Enterprises, Eazewell)

Why Funeral Hires Are Abandoning You | Martha Thayer (Mortuary Training) #65

You Only Need a 2.5 Minute Call with Families | Courtney Gould Miller (President, Tribute Tech) #64

How to Use ChatGPT the Right Way in the Funeral Home | Will Chang #63

Human Composting: Everything You've Wanted to Know | Micah Truman (Return Home) #62

Ladle and the Gramp: A Cremation Story | Caroline Andree (Parting Pro) #61

From Fired to 1500 Families | Douglas Klein (Chicagoland Cremation Options) #60

The Marketing Secret Your Competitors Have Already Implemented | Albert Chang (Parting Pro) #59

How to Successfully Operate a Cremation and Traditional Brand | Christopher Teel (Bixby Funeral) #58

How to 10x your funeral business | Jeff Smith (Smith Family Funeral Homes) #57

10 Online Marketing Mistakes You MUST Avoid | Albert Chang (Co-Founder, Parting Pro) #56

From SCI to Successful Cremation Brand | Troy Kaltenberg (Grand Rapids Cremation Services) #55

60.6% Cremation Rate: CANA Cremation Data Report Recap | Barbara Kemmis (Cremation Association) #54

Unlock Maximum Funeral Home Value: The Key Metric Revealed | Scott Newton (Graystone Associates) #53

Built from Scratch: 4 Locations, 5-Star Reviews, 1000's of Families | Julie Bishop (Crevasse's) #52

Funeral Homes Will Struggle if They Don't Embrace this Trend | Robert Hunsaker (CANA President) #51

Arrangement Secrets Revealed: The Best Selling Urn in 2024 | Caroline Andree (Parting Pro) #50

"I'm Bullish on Cemeteries!" | Bryce Bunker (After.com, Bunker Family, Gilbert Memorial) #49

Jimmy Altmeyer (Altmeyer Funeral Homes): 53 Rooftops, 12,000 families: Perfect Service at Scale | #48

How to Build the Perfect Online Cremation Company | #47

Ashley Jones (Parting Pro): The Biggest Mistakes That Will Kill Your Cremation Brand | #46

Stop Funeral Director Burnout: Breathwork and Meditation Techniques for Funeral Professionals | #45

Why You Can't Ignore This New Death Care Group | Erin Creger (Death Care Collective) #44

Get Ahead of the FTC's Upcoming Funeral Rule Amendments with Poul Lemasters | #43

Sandra Walker (Fairmount Memorial): From Temp to COO: An Unstoppable Force in Death Care | #42

Drew de Michaelis (Omega Society): 4,500 Cremations per Year. How We Did It. | #41

The Dark Secret Behind Deathcare: Surge of Bankruptcies Coming? | #40

Maggie McMillan (Wiefels): Why raising prices, losing customers, can still make more money | #39

Let ChatGPT Help Write Emails to Your Funeral Customers | #38

How to use ChatGPT to respond to Google, Facebook, and Yelp reviews on your funeral business | #37

Jimmy Lucas (Lucas Family Funeral Homes): 16 funeral homes, 110 employees & making it look easy | #36

Alexandra Jo: Why Parting Stone isn’t for everyone and that’s ok | #35

Self-care in Death Care Part II: How to handle job burnout | #34

Self-Care in Death Care | #33

Chris Boggs (Cremation Society of Maryland): How this funeral home does 5,000 calls a year | #32

Will's Masterclass: Relationship Marketing for Funeral Homes Success

Welton Hong (Ring Ring Marketing): What successful funeral home marketing looks like in 2023 | #30

Kevin Waterston (Cremation Society of Minnesota): Selling a cremation business for millions | #29

The entrepreneurial journey behind Parting Pro | #28

Should your funeral home handle your own removals? | #27

Leili McMurrough (Worsham College): How to hire and retain Gen-Z funeral directors | #26

Pierce Dempsey (Leaf Cremation): How this cremation business gained 800+ 5 star reviews | #25

Poul Lemasters: How FTC's Funeral Rule overhaul will affect your business | #24

Efficiency or Die: Speaking at 2023 Cremation Association of North America Symposium | #23

Jake Johnson (Johnson Consulting Group): How to increase the value of your funeral home business | #22

Nicki Wiedeman (Dead Ringers): How Successful Funeral Homes Should Answer the Phone | #21

How building strong hospice relationships grew Omega Society to 4,500 cases a year | #20

Barbara Kemmis (Executive Director, CANA): Attitudes Towards Cremated Remains in Households | #19

Larry Stuart Jr. (Raven Plume Consulting): Secrets of Top 1% Funeral Home & Crematory Owners | #18

Mandy Benoualid (Keeper, Founder): Why Your Obituaries Might Fall Short | #17

David Perfito (White Rose Aqua Cremation): Why Families are Choosing Aqua Cremation Over the Flame | #16

Jill Schock (Death Doula LA): Guiding Clients Transition Through the End-of-Life Process | #15

Kevin McKay (Cremation Recycling, Manager): Don't Recycle Another Metal Without This | #14

Ryan Thogmartin (Disrupt Media, Founder): 100% Authenticity Guaranteed | #13

The Secrets Behind The Most Successful Online Cremation Businesses | #12

Donna Baranyay (Hospice Chaplain): What Funeral Directors Need to Understand About Hospice and End of Life | #11

Garret Ozar (Eterneva, Founder): Reshaping the Grieving Journey with Sharks and Diamonds | #10

Poul Lemasters (Death Care Lawyer): Families Can Handle the Truth, So Tell Them | #9

Drew de Michaelis (Omega Society): Reaching the Funeral Service Breaking Point | #8

Barbara Kemmis (CANA, Executive Director): Cremation is Preparation for Memorialization | #7

Welton Hong (Ring Ring Marketing): Revealing the Secrets to Funeral Home Marketing Success | #6

Glenda Stansbury (Celebrant Trainer): How to Truly Meet the Needs of Families | #5

Titan Casket: When an Amazon Alumni and Casket Veteran Create Magic Together | #4

Eric Neuhaus (Green Cremation Texas): From Tech Entrepreneur to Funeral Home Owner | #3

Ashley Jones (Cascade Funeral Directors): From Apprentice to General Manager at a 5,000+ Case Cremation Brand | #2

4,500 Cremations a Year: Introducing Will de Michaelis (Omega Society, Funeral Director) | #1