All Episodes
The Wellness in Hospitality Podcast — 168 episodes
168. The Story Is Getting Written Either Way
167. Find The People Who Can Build And Hold Your Dream
166. Build The World First
165. The Ripple That Starts With An Impossible Idea
164. Hospitality’s Wellness Deficit
163. The Self-Audit: Know Exactly Where Your Wellness Offering Stands
162. You Can’t Standardise A Soul
161. The Employee That Nobody Remembered
160. The Guest That Nobody Remembered
159. The Filter You Cannot Turn Off
158. The Investment That Made Sense And Changed Nothing
157. Wellness is Hospitality. Hospitality is Wellness
156. Felt. Not Forgotten
155. Well Built - Why Some Hotels Perform And Others Don’t
154. How Annie Signed Her First 3 Clients in 3 Months Using One Superpower
153. The 6 Languages Of Wellbeing In Hospitality
152. The Gap Between Vision And Capacity
151. Wellness: Tool Or Instrument?
150. If You Removed Every Physical Element of Your Wellness Offering, What Would Remain?
149. Is Your Wellness Offering’s Success Because Of You Or In Spite Of You?
148. Who Comes Before What In Wellness
147. Stop Decorating Wellness Concepts That Were Never Designed
146. From Hero To Steward – Why Wellness Breaks Without Governance
145. Why Before What How And What: The Wellness Value Iceberg
144. From Borrowed Playbooks To Authored Ones
143. From Amenities to Ecosystems: Inside the Future of Hotels, Wellness & Travel with Emma Sleight
142. The Path That Does Work When Transitioning Into Consulting
141. The Fatal Mistakes Wellness Leaders Make When Transitioning Into Consulting
140. 3 Reasons Why Pricing by Time Is the Worst Business Strategy for Wellness Consultants
139. 5 Myths Wellness Leaders Believe About Consulting
138. The Safety Net Every Wellness Consultant Needs
137. What Exactly Does A Wellness Consultant Do?
136. The Sunken Cost Trap
135. From Spa Director To General Manager With Dr. Rajesh Bail
134. Why Pain Pays Bills And Aspiration Builds The Business
133. Meet the Deep Traveller: The Guest Every Boutique Hotel Wants With Richard Lindberg
132. The Model Behind Every Lasting Wellness Legacy
131. Inside the Wellness Consultant Blueprint
130. Why Consulting Won’t Save You
129. There Are Already Too Many Spa Consultants Out There
128. The Wellness Consultant Blueprint
127. Exit Route 3 - The Strategic Consultant - High Stakes, Unlimited Impact
126. Exit Route 2 – The Project-Based Consultant – Higher Income, More Adventure
125. Exit Route 1 - The Internal Consultant - The Soft Landing
124. The Trap - Why Talented Wellness Directors Don't Progress
123. How Wellness Architecture Shapes Human Connection With Rachael Grochowski
122. Mark Kohoot on Making Wellness Credible in Hospitality
121. You Can't Have 40% Wellness Revenue from 10% Wellness Facilities with Vickum Nawagamuwage
120. From Real Estate Developer To Boutique Wellness Resort Owner
119. The Valley Between The Dream And The Doing
118. From Land To Legacy - What It Really Takes To Create A Purpose-Led Retreat
117. More Consultants Don't Solve Confusion. They Magnify It
116. You Know What You Want To Build, So Why Haven't You Started?
115. Designing with Direction - How Land and Energy Shape Wellness
114. The Broken Model - Why Boutique Hoteliers Miss The Mark
113. From Spa Director to GM of Cruise Boats with Hylton Lipkin
112. Why Brilliant Boutique Hotel Owners Stall with their Wellness Offering
111. Why Design Alone Won’t Save Your Wellness Project with Alberto Apostoli
110. What’s In The Bottle? Rethinking Water, Wellness & Waste With Saawan Logan
109. Speak, Build, And Lead Like The Leader You’re Meant To Be
108. A Behind-The-Scenes Look Inside The Wellness Asset Academy
107. The One Win Rule – What Every Wellness Director Needs to Prove First
106. Leading From the Middle – The Hardest Job in Hospitality
105. You Need To Embody Wellness To Lead Wellness With Ram Chatterjee
104. You Don’t Have A Wellness Problem. You Have A Wellness Director Problem
103. “I Don’t Have Time, Sonal”
102. Why It Feels Like You Have No Control Over Your Wellness Department
101. “It’s My Company’s Job To Invest In My Training”
100. “What’s The Point? They’ll Never Take Wellness Seriously.”
99. “My GM and Owners Only Care About Profits”.
98. The “They don’t ‘get’ it” Syndrome
97. The “I Want To Be Like…” Syndrome
96. Why Your Wellness Offering Doesn’t Match Your Vision
95. Greenwashing or Game-Changer? The Real Impact of Plant-Based Wellness with Jimm Harrison
94. Why Wellness Feels So Expensive And What You Can Do About It
93. Who is the Wellness Asset Academy designed for
92. Why ‘No Budget’ Kills Hotel Wellness (And The 3 Steps To Revive It)
91. Why your wellness vision needs the right team
90. Why wellness feels so intangible and how to fix it
89. Why wellness feels so hard to get right
88. Do you really need a wellness manager?
87. The Power of Gratitude with Brian Proctor
86. How To Choose The Right Partner For Your Hotel’s Wellness Offering with Nick Irani
85. What does it cost to build a comprehensive wellness facility?
84. Tokenisation, Investment, and Legacy Projects in Wellness with Kevin Beutler
83. Are we selling time?
82. Who are you to do this? Mindset mastery with Jerome Hopkins
81. Going from bad busy to good busy with Kate Sotsenko
80. We aren't in the business of selling massages, facials and yoga sessions!
79. Enhancing Guest Experiences through Landscape Design with Scott LaMont
78. A look inside the Wellness Asset Academy
77. When to Fail Fast & Pivot vs Hang In & Iterate your Wellness Concept
76. 3 Wellness Service Myths Holding Your Team Back
75. 4 Things You Must Avoid If Wellness Isn’t Going The Way You Hoped
74. 3 Steps To Find The Right Team To Do Wellness The Way You Want To
73. How to Design Wellness Concepts That Can't Be Replicated
72. How to Monetise Wellness Services in Hotels
71. Getting Your Wellness Concept Past The Start Line
70. How to Master Creating Impactful Wellness Concepts - Part 3
69. How to Master Creating Impactful Wellness Concepts - Part 2
68. How to Master Creating Impactful Wellness Concepts - Part 1
67. Integrating Building Biology for Enhanced Guest Wellbeing with Valentina Cereda
66. Integrating Total Human Hospitality Experience into Modern Wellness Practices with Yasemin Oruc
65. 8 Lessons from 15+ Years Coaching Social Entrepreneurs
64. How to Turn your Boutique Hotel into a Lucrative & Responsible Wellness Destination
63. The Wellness in Hospitality Spotlight
62. The Myth that Wellness Takes Too Long to Yield ROI
61. The Danger Of Designing Your Wellness Concept Around An Individual Service
60. How to Create Wellness Concepts that Resonate & Endure
59. The Difference Between The Right Wellness Concept & A Wellness Asset
58. How Can We Tackle The Talent Shortage In Wellness With Bobby Griffiths
57. We Aren’t In The Business Of Selling Massages, Treatments And Products
56. Masterclass Preview - My Top 3 Secrets to Profitable Wellness Assets
55. The Problem With Knowing It All
54. How Useful Are Feasibility Studies?
53. The Invisible Crystal Ceiling That Looms Over Wellness Leaders
52. What Does It Mean To Be A 'Good' Wellness Leader
51. Do We Really Need To Make Our Wellness Businesses So Complicated?
50. Sense Of Entitlement - Does It Really Serve Us?
49. The Difference Between Your Wellness Offering's Brand and Concept
48. Wellbeing Unveiled - The Total Human Hospitality Experience
47. How To Get Your GM To Get You
46. Are You Failing Ahead Of Time With Your Wellness Offering?
45. The All Or Nothing Approach To Our Wellness Offerings
44. Is Doing Wellness Mutually Exclusive From Making Money?
43. Crafting Irresistible Offerings - Why Market Studies Fall Short
42. Wellness Business Mastery – Rethinking Success, Moving Beyond The GM
41. Why Wellness Leaders Are Hospitality's Lowest Paid Specialist Leader
40. Mastering The Essential Skill - A Must for Wellness Leaders in Hospitality
39. Beyond Quick Fixes - Why Tackling Wellness Business Symptoms Falls Short
38. Why Do Less Than 1% of Wellness Leaders Actually Make It To GM?
37. Why Are Wellness Leaders The Lowest Paid Specialist Leader in Hotels?
36. The Gamechanging KPI that Few Wellness Leaders Measure
35. The Wellness Director's Pitfall - Settling for Good Enough
34. 5 Must Avoid Pitfalls for Wellness Leaders
33. The Key Thing Only 3% of Wellness Directors Do - Stay the Course
32. Mastering the Descent: Navigating the Slope to the Valley of Despair
31. The Number 1 Mistake Wellness Leaders Make? They Bet on the Wrong Horse
30. The Role of Wellness in Low Season Travel with Ged Brown
29. The Wellness Director’s Achilles Heel - Selling
28. The Power of a One Percentage Point Increase
27. The Four Types of Wellness Leaders in Hospitality
26. Engagement: How to Create a Committed and Loyal Client Base that Actively Engages with your Brand
25. Consistency - How to Ensure Your Team Consistently Delivers Remarkable Wellness Experiences
24. Decoding ESG - Navigating Sustainability Goals, Budgets, and Priorities for Business Success with Xenia zu Hohenloe
23. The Hotelier's Lens - Where Hospitality Meets Wellness with Riaan Drever
22. Insider Perspectives - Navigating Trends, Challenges, and PR in the Hospitality Industry with Maria Pajares
21. Hospitality Fitness Offerings: From Dead Space to Revenue Generating Business Units with Matt Morley
20. The Responsibility & Caution Behind Regenerative Tourism with Noelle Homsy
19. Navigation - How to Ensure You Stay the Course with Your Wellness Concept
18. Execution - How to Put Together your Lean & Ideal Team
17. System – How to Create your Special Way of Doing Wellness
16. The Talent Shortage/Surplus Paradox - The Disconnect between Supply and Demand with Kathryn Moore
15. Story – Your Concept from Your Ideal Guest’s Perspective
14. Expectation - The Right Wellness Concept For Your Hotel
13. Unveiling Realities - Exploring the Intersection of Wellness, Hospitality & Real Estate with Horacio Alcala
12. Trend Watching: The Independent Hotel Perspective with Lauren Alba
11. Brave Leaders – Vulnerable, Human and Empathetic with Michael Vaz
10. The Events’ Lens: Wellness and Hospitality’s Creative Painpoints with Heleri Rande
9. The Wellness/Hospitality Paradox That No-one Seems To Do Anything About with Andrea Quagliata
8. The Investor’s Lens – How Investible is Wellness in Hospitality with James Church
7. The Real Estate Lens – Where the Money in Wellness is with Leekyung Han
6. Sink or Swim – The Importance of Staying Relevant with Sean Murphy
5. The 5 Ways You Could Do Wellness In Your Hotel
4. The ESSENCE Model for Bold Hoteliers
3. The Harsh Truths About Wellness in Hospitality
2. The Three Fallacies of Wellness in Hospitality
1. The Wellness Opportunity