All episodes

Hoteliers' Voice S2E8 - NH Hotel Group - Revising the distribution culture (IHTF 2022 Special)

IHTF 2022 - Melia Hotels tech buying and AI deployment

IHTF 2022 - Accor talks Purchasing hospitality technology

Hoteliers' Voice S2E7 - The Red Carnation Hotel Collection - Digitalisation & Centralisation Strategies

Hoteliers' Voice S2E6 - Branson Family Retreats - managing hospitality 100% remotely

Hoteliers' Voice S2E5 - MyNext Hotels - Staffing hotels digitally

Value of events in B2B procurement

Hoteliers' Voice S2E4 - Future Hotels - Luxury high-end hospitality underpinned by technology

Hoteliers' Voice S2E3 - RBH Management - Digitalising the guest journey and cultural change

Wellness - a hot commodity for hotels

Hoteliers' Voice S2E2 - Zetter Hotels - Overhauling the techstack for data intelligence

Enabling staff with smart data

Hoteliers' Voice S2E1 - StayCity - Underpinning revenue strategy with business intelligence

Confronting the real challenges in hospitality services

What are the core metrics for SEO?

Industry Rundown - 29 October: Crisis Management in PR

Auditing Covid, Sustainability and Safety

Photographs & Memories - Michael Frenkel – Between disruption and rootedness

Customer Acquisition Costs - avoiding the digital ceiling

Industry Rundown - 30 September; PR seasonality and Budget season

Photographs & Memories - Peter Gerstle - Growing up as a transatlantic kid

SEO Audits - what are they?

Photographs & Memories - Ronald Homsy - Defining moments building business

Hospitality Subscription Programmes

Photographs & Memories - Steven Dow - Balancing family life and work travel

Industry rundown - 20 Aug 21 - Hesitancy in reopening travel and hospitality

Photographs & Memories - Duncan Bramwell - Gaming up to be the best hotelier

Defining and developing the hotel tech stack

Photographs & Memories - Alexandra Fjallman: Embracing the great outdoors

Travel Advisor's Success

Photographs & Memories - Vishal Arora: Family, work and relocating

Photographs & Memories - Dmitry Bagrov: Experiencing London fog

Adapting hotel distribution and marketing

Photographs & Memories - Mona Maamari: Reminiscing a 2020 world tour

Travel Podcasters - Traveling Troubadour a musician's life touring Europe

Travel Podcasters - Nomadic Foodist, starting out with a theme

Photographs & Memories - David Chestler: Look beyond your boundaries

Travel Podcasters - The Amateur Traveller Travel Podcast, building a following

Industry run down 21 May - The Value & Costs of PR

Photographs & Memories - Gene Quinn: Celebrating the influence of Philip Wolf

Communities; taking professional development to the next level

Travel agents future; end-to-end travel experience

Industry run down - 15 April: Haircuts, Travel Extras and Elitist Travel

Digitalising travel planning and itineraries - bringing travel together

Industry run down - 29 March 2021: Guess gaming & the great Stay-cation

Taking the train - holidays by rail the new trend?

Industry run down - 3 March 2021: UK reopening roadmap

Talent, People and Management - 2021 be more pirate

Industry run down - 15 Feb 2021: Going dark on social

Industry run down - 01 Feb 2021: Localisation

#HotelTechClinic - Pricing data in unprecedented times

#HotelTechClinic - Value of data in unprecedented times

Hoteliers' Voice S1E5 - Michael Reynolds, Maximise Revenue changing PMS in 7 days

Hoteliers' Voice S1E6 – Joe Setchell, A Curious Group of hotels digitalise hotel services and operations

Hoteliers' Voice S1E4 - Jayson Heron-Smith, Cordis Hotel NZ and a unified guest platform

Hoteliers' Voice S1E1 – Iain Jurgensen at Portavadie and the guest experience inspired by Disney

Hoteliers' Voice S1E2 – Robert Marusi, Turtle Bay Resort and improving fortunes with business intelligence

Hoteliers' Voice S1E3 - Thibault Catala, The Revenue Management Tech Stack

#HotelTechClinic - Business intelligence when data is the new oil

The Mag Show, ep 1 - Travel News, Airline changes, Intelligence and a career in travel with Antony Price

Travel Trust Accounts - protecting consumer money

#HotelTechClinic - Conversational Marketing, reservation bots

Data for the changing traveler buyer journey

Risk Management beyond Covid-19

Contactless hotel operations

Age of automation in hotels

Hotel heart transplant - changing PMS

Integrations and Open APIs - making sense of them

Hotel revenue in upselling

Robots in the hotel

#HotelTechClinic - Q&A Covid-19 Recovery Masterclass

Blockchain and Robotic Process Automation in travel

#HotelTechClinic - Covid-19 Recovery Masterclass, what to expect

Reopening hotels and restaurants - Bournemouth, UK

Hotel reopening after lock-down

Rethinking payments and T&Cs for travellers

Travel media and content during C-19

Digital guest services, local provider

Productising your offering

Digital Performance

Refunds and the Reboot - Lockdown Exit Plan

Recruitment and Managing Remote Working

Wholesale Travel, DMC, Mice & Tour Operator Sales

Online Distribution and Dynamic Pricing

Tours and Activities Market with Viabam Founder

Upgrading Guest Communications

Revenue Management and Digital Transformation

Creating Market Value with Michael McCartan