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Chapter 5: The 3 Hitches Your Marketing Message Needs if You Want People to Pay Attention

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Chapter 4: Earning Word of Mouth Marketing through Brand Engagement

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Chapter 3: The Four Principles of Customer Relationships That Pay

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Chapter 2 of the Marketing Plan Podcast

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Bonus Episode: Chapter 1 of The Marketing Plan Podcast

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Bonus Episode: Powering Down

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How to use the Customer Experience Formula to create Wow! for Customer Loyalty - Episode 99

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Should Small Business Leave Facebook with Jason Falls of Social Media Explorer - Episode 98

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Brand Communication: How to Explain Your Business with Lee Lefever of Common Craft - Episode 97

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Episode 96 - Answering Your Burning Marketing Questions

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Episode 95 - LinkedIn Marketing Tactics

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Episode 94 - Responsive Web Design: Should you?

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Episode 93 - What Great Brands Do

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Episode 92 - A Radical Approach to Marketing

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Episode 91 - Phenomenal Experience Design

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Episode 90 - Two Sides of Search Engine Marketing

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Episode 89 - Inspiring Word of Mouth Through Passion

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Episode 88 - Counterintuitive Marketing

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Episode 87 - Belief in Your Business

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Episode 86 - Who is Spoiling Your Customer?

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Episode 85 - Holly Jolly Marketing Folly

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Episode 84 - Tapping Brand Advocates for Word of Mouth

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Episode 83 - What's Going on With the Future of Business Books

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Episode 82 - Top Local Search Results Ranking Factors

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Website Conversion Science - Episode 81

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Episode 80 - How to Create Great Advertising

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Episode 79 - Social Media and 140 Characters Conference

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Marketing Traps and Treasures - Episode 78

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Episode 77 - The Spend Shift to Local Businesses

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Episode 76 - Using WordPress for Small Business Websites

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Episode 75 - Magic Marketing: Light and Dark Tactics

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Episode 74 - The Where and What of Word-of-Mouth Marketing

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Episode 73 - Branding the U.S. Marines

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Episode 72 - Biggest Marketing Impact of the Year

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Episode 71 - Advertising Creativity :: Generating Creative Ideas

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Consumerology: The Psychology of Shopping and How Customers Make Purchase Decisions

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Episode 69: The Facebook for Business Rundown

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Episode 68: The Decline and Fall of Marketing Discipline

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Episode 67: Building a Small Business Brand

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Episode 66: Facebook Pages for Small Business

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Episode 65: Amazing Customer Experiences - Building Customer Loyalty

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Episode 64 - Marketers Roundtable 7: A discussion of current marketing issues.

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Episode 63 - Email Marketing with Christopher S. Penn

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Episode 62 - The Keys to Transformational Branding

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Episode 61 - The Social Media Marketing Formula

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Episode 60 - The Essential Small Business Marketing Reading List

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Episode 59 - Marketers Roundtable 6: A discussion of current marketing issues.

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Episode 58: Instinct and Remarkable Customer Experience Creation

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Episode 57 - Getting Seen with Online Video

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Cultivate the Customer - Episode 56

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Episode 55 - The Legal Side of Marketing

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Episode 54 - Local Search Engine Optimization Clinic

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Episode 53 - Marketers RoundTable 5: Discussion of Current Marketing Issues

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Episode 52 - Filling in Your Brand Gap

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Episode 51 - How to Start Crawling With Mobile Marketing

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Episode 50 - Local Search: The Game is Changing

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Episode 49 - Marketers Roundtable 4: Discussion of Current Marketing Issues

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Episode 48 Debunking Word-of-Mouth Bunk

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Episode 47 - Out With the Old, In With the New

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Episode 46 - Branding Reality Checkup

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Episode 45 - Marketers Roundtable Discussion of Current Marketing Issues

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Episode 44 - What's the Secret to a World-Class Customer Experience?

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Episode 42 - (Bonus Episode) Marketing Plans: Their importance and construction.

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Episode 43 - (Bonus Episode) The Strategic Incubator: What to get out of conferences and conventions,

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Episode 41 - Marketers RoundTable 2: A marketers discussion of current marketing issues.

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Episode 40 - Tom Hopkins Discusses the Sales-Marketing Mix for Small Business

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Episode 39 - From the Trenches: An Entrepreneur's View of Marketing

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Episode 38 - Building, Protecting, Destroying Your Online Brand

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Episode 37 - Marketers' RoundTable #1

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Episode 36 - Mitch Joel & Six Pixels of Separation

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Episode 35 - SEO: The Basics of Search Engine Optimization

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Episode 34 - The Experience Economy: 10 Years Later

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Episode 33 - Local Marketing Strategies & Tactics

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Episode 32 - Personal Branding with Peter Montoya

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Episode 31 - Baking, Making, Faking Word of Mouth

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Episode 30: Wasting Time on Social Media

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Episode 29 - Email Marketing for Small Business.

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Episode 28 - Hit the Ground Running: Jason Jennings' Rules for New Entrepreneurs

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Episode 27 - Create Your Own World Wide Rave

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Episode 26 - The State of Small Business Marketing: It's not what you think it is.

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Episode 25 - Laura Ries: War for Your Marketing Mind

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Zingerman's And The Customer Experience Episode #24

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Starting a Social Media Program - Episode 23

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The Basics of Marketing: What are web analytics?

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Designing Brand Idenity - Episode 21

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Episode 20 - Mobile Marketing Simplified

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Episode 19 - Social Media Marketing for Small Business

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Episode 18 - Going Viral Locally

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Episode 17: Word of Mouth Tips from Jackie Huba

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Episode 16 Mobile Search: This is not your father's search.

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Episode 15 - Is your website prepared for the mobile revolution?

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Episode 14 - A Great Tagline is the Best Brand Communication Tool

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Episode 13 This Is How You Build A Community

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Episode 12 - reExperience Starbucks: What's Up Howard?

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Episode #11: Visual Thinking With Dan Roam